UP
C ONTENT S
Package Contains:
• 1 Volterman Cardholder
• Set of 3 Magnetic Charging Cables
• (Micro USB, C-Type, iOS)
• 1 wallet Charging Cable
• 1 yellow Security Card
• Warranty Card
• User Guide
• Certificate of Authenticity
SETTIN G
1 - Download the Volterman app to your
smart device and register your account. Use
the confirmation code sent to your email to
complete your registration.
2 - Charge your Cardholder using the supplied
charging cable. Your wallet will display a red
light whilst charging and a green light once
fully charged. You can also charge it wirelessly
by placing the the Cardholder face-down on a QI wireless charger.
3 - Press the Alarm Button until the green start-up light comes on. Your wallet will now run
through its start-up sequence. This typically takes 20 to 30 seconds.
4 - Scan the yellow Security Card’s QR Code to connect your device.
Please Note
For data security, your Cardholder can only be connected to one account at a time.
TH E APPLIC A TIO
The app home screen contains six main features, Flight Mode and
Settings Menu buttons.
PO WER B ANK
The built-in Power Bank allows you to charge the Cardholder
both with a cable or wirelessly.
To see the battery level of your Cardholder, press the Power Bank
icon on the Home Screen. This screen will also show you when your
device is charging.
You receive a notification when the Power Bank level is below 15%.
CHAR GING
To charge your device using a cable, connect the
compatible cable via the bottom of the Cardholder,
connect the other end to your device and turn on
the Power Bank by sliding the Power Bank toggle in
the app to the right or by double-pressing the Alarm
Button on the Cardholder.
To charge a QI compatible device wirelessly, turn on
the Power Bank as described above and place your
device on the ‘back’ of the Cardholder (the side with
the Volterman Logo. If properly aligned, your device
should start charging after a few seconds.
Please Note
• QI charging is significantly slower than conventional cable charging.
• Always turn the Power Bank
off when you are not charging a
device as QI technology emits a
regular signal which can cause a
significant reduction in battery life.
• Only use the provided cables.
• Do not use your Volterman cables
to charge other devices.
• We recommend that you enable
the app’s ‘Airplane Mode’ when
charging your wallet.
• Simultaneously charging your Cardholder with a cable and wirelessly is not
recommended.
• Simultaneously charging two devices via cable and wirelessly is not recommended.
• Likewise, charging a device via the Cardholder whilst charging the Cardholder at the
same time is not recommended.
• Do not charge your Cardholder using a power supply greater than 5V 2A
TRA CK MY W ALLET
By pressing the button, the Track My Wallet function allows you to see your
Cardholder’s location using GPS. From the tracking screen you can:
• Track your Cardholder in
real time.
• Get directions to your
Cardholder.
Please Note:
• The GPS location may
not be accurate when the
Cardholder is in an enclosed
location. However, the
device automatically tags
its location on an hourly
basis and these last tagged
locations can be viewed
from inside the app.
MEMOR Y B ANK
Your Cardholder contains a 64GB memory and
can be used to store all regular files.
To access your files, press the Memory Bank
icon where you will be advised to connect to the
Volterman Wi-Fi (navigation to your phone’s Wi-Fi
screen is dependent on your Operating System and
phone).
The default password is -
12345678
Once connected, navigate back to the Volterman
app. You will now have access to your Memory Bank
and any files that are contained within. You can also
add, rename and delete folders and files in much the
same way as any other File Manager.
Please Note:
• Connection to the Volterman Wi-Fi IS NOT an
internet connection but a direct link between
your device and your Volterman wallet using
Wi-Fi protocol. This is a standard data-transfer
technique used by many high-end devices and
is much faster than Bluetooth. You will not have
internet access at this time.
• A small amount of your 64GB is taken up with
necessary system files that enable your OS to
communicate with the Memory Bank.
DIS T ANCE ALARM
The Distance Alarm will ring whenever your wallet is out of
range (approximately 20M/65ft). To activate the Distance
Alarm, turn your phone’s Bluetooth on and ensure that your Cardholder
is connected. Slide the toggle under the Alarm Icon to the right. If
Bluetooth connection is lost, your wallet and phone will ring and vibrate.
Your phone will display a pop-up with a button that can turn the alarm
off. You can also turn off the alarm by single clicking the Cardholder’s
Alarm Button.
You can manually activate the Cardholder’s alarm by pressing the
Camera LED Light
RFID Pockets
Speaker
Proximity Sensor Alarm Button
Magnetic Charging Port
VISIT OUR WEBSITE
®
Y OU NEVER L OSE
www.volterman.com
CARDHOLDER USER GUIDE
MESSENGER
Distance Alarm Icon and then the ‘FIND MY VOLTERMAN’ button.
Simply press the ‘TURN OFF’ button (or the Cardholder’s Alarm Button)
to deactivate the ringing.
ALAR M BUTT O N
You can also set your phone ringing by single-pressing the wallet’s
Alarm Button. Again, you can turn it off by pressing the Alarm Button,
or the TURN OFF’ button on your phone.
To disable this function, slide the toggle back to the left.
Please Note:
• Like with any radio transmission, environmental factors, like walls,
steel beams and even the weather, can reduce Bluetooth range. We
recommend that you disable the alarm in sensitive areas (theatres,
museums classrooms, etc.) to avoid accidental activation.
CAMERA
Your Cardholder comes with an Alarm
Button that performs several functions:
Long Press -
This will turn your Cardholder
on, or reboot it if it is already on.
1
Click -
When connected, this rings your
smart device. If the Cardholder is ringing,
one click will turn it off.
2
Clicks -
When connected, this toggles
the Power Bank function.
A red LED light will also indicate that the
Power Bank is on.
Alarm Button
When activated, the built-in
4MP camera will take pictures when the
Cardholder is opened. The images are then
sent, free of charge, to your Volterman
Camera
3
Clicks - This will turn your Cardholder off. No functions are available in this state.
SET TIN G S
account.
The camera function operates in two
modes:
Local Mode
Slide the toggle under the Camera Icon to
turn on the Local Mode function. In this
mode, the camera takes photos every time
the camera is opened.
Press the Setting Icon to access
the Volterman app side menu.
From here, you can change a
number of different parameters and set
up your app the way you want it, contact
Volterman Customer Support and much
more.
HISTOR Y LOG
The History Log displays a list of
connection events including any
errors.
When contacting us, you may be
asked to send a screenshot of
this screen.
You will be informed on your device and
asked to connect to the Volterman Wi-Fi in
order to access the images taken (see the Memory Bank section to learn how to connect).
Once connected, you will be taken to the ‘Local Photos’ folder of your app, where the
images are downloaded and sorted into dated folders. From here, you can view, download
images to your device or delete them.
Lost Mode
This mode is automatically enabled as soon as the wallet loses its Bluetooth connection
with your device (usually around 20 metres/65ft). In this case, three photos are taken
when the wallet is first opened.
CHANGE A C C OUNT PASS W ORD
Like with all of your online accounts, we recommend that you
change your Volterman app password regularly.
To do so, simply choose this option and send yourself a verification
code. You will need this code to change your Volterman account
password.
These photos are sent to your account, where you can view them by clicking on the
Camera Icon and choosing the Lost Mode folder.
Please Note
As Lost Mode photos are sent via the built-in SIM card, it an sometimes take a few minutes
for the images to be transferred through the various networks to your Volterman account.
HO T SPO T
By activating the Wi-Fi Hotspot, you can use your Cardholder as an internet
Access Point when travelling around the world.
Toggle this function on and off by using the slider under the Hotspot Icon.
C ONTA CT US
Have a question? Contact us via the in-app mailer.
We offer Customer Service 16 hours a day/7 days a week:
09:00 - 01:00 Local Time 07:00 - 23:00 CET (DST) 06:00 - 22:00 BST (DST) 01:00 - 17:00 EDT (DST) 22:00 - 14:00 PDT (DST)
We can also be contacted via email -
wow@volterman.com
and on Facebook Messenger - voltermansmartwallet
FIRMWARE UPD ATE
EMAIL US
Press the Hotspot Icon to access the Hotspot Menu where you can view and top-up
your roaming balance, see the roaming charges for each countries and any special offers
currently available.
Please Note
• In order to use the Hotspot function, you will need to deposit funds into your account.
You can choose between USD, EUR and GBP to deposit, but your credit will be shown
in AMD (Armenian Dram) with an approximate exchange rate.
• All credit has a 90 day duration.
• You can connect up to 10 devices to the Hotspot at one time.
•
The default password is - 12345678
• Like with any data device, we recommend that you only use roaming when needed.
Some country data charges are much higher than others, and this could result in your
funds being used more rapidly. Where possible, use a Wi-Fi service instead.
• The direct Wi-Fi connection between your device and wallet and the Hotspot are not
the same thing. You are not charged for using the Wi-Fi to access your Memory Bank.
• Special Bundles (when available) are a more cost effective solution than Standard
Tariff. We recommend that you check periodically to see what bundles are available.
• Data costs are not set by Volterman and we have no influence over them.
• The Hotspot is offered as an optional service. Volterman does not profit from its use.
• No other wallet function is limited if you choose not to use this option.
1
Your Volterman wallet is kept up-to-date with the release of regular app (software)
and wallet (firmware) updates. App updates are usually automatic (depending on
your device’s settings) and can be downloaded from the
AppStore or Google Play.
Firmware updates are different. When a new firmware update is
available, your Settings Icon will display a red indicator.
• Click on this icon to be taken to the Settings Menu.
• Choose the Firmware Update option and download the file.
• Once it has downloaded to your device, the button will
change to ‘INSTALL’. Press it.
• You will now be asked to connect to the Volterman Wi-Fi (in
the same way as for the Memory Bank).
• Navigate to your device’s Wi-Fi and choose ‘Volterman’. If
needed, enter your Wi-Fi password (the default is 12345678).
• Return to the Volterman app and press ‘INSTALL’ once more.
The downloaded file will now be transferred to your device.
• Your app will inform you once the update has been installed,
and your Cardholder will reboot.
MANA GE DEVICES
This section lists all your connected Volterman devices.
From here, you can choose, rename and delete individual items.
Please Note
• Deleting a Cardholder from your app/account will also delete
all other data, except files saved to your Memory Bank. Delete
those files before removing your Cardholder from the app.
DISTANCE MEASUREMENT
This section allows you
AIRPLANE MODE
Click on the Airplane Mode icon, confirm
your choice and the Volterman app will temporarily
suspend all Cardholder functionality except for the
Power Bank, which can be used as required. When
confirmed, you will be taken to the Power Bank
screen, and can exit Airplane Mode by pressing the
button in the bottom corner.
to choose your
tracking
measurements.
You can choose between
metres, feet or inches.
LOG OUT
Go here to log out of the Volterman app.
Please Note
CURRENCY
Click here to set your preferred
default currency.
You can choose either USD,
EUR or GBP
Please Note
Transactions will be conducted
in AMD (Armenian Dram)
Please Note
This mode does not affect any other part of your
phone and should not be used in place of your
device’s regular Airplane Mode.
• You can still keep your wallet on and operate the Power Bank functions
when logged out of the Volterman app.
All details are correct at time of printing, however, some differences to software, firmware and/or hardware may occur. For t he latest version of this Quick Guide, visit volterman.com.
Contents (c) 2019 Volterman Inc. The Volterman logo is a registered trademark of Volterman Inc. PO Box 192750PMB 18182 San Francisco, CA 94119.
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