Model U421
OWNER'S MANUAL
Manual No. 513595 Mar., 2003 Rev. 1
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STOELTING® OWNER'S MANUAL
FOR
MODEL U421
CAB MODEL SOFT-SERVE PRESSURIZED FREEZER
This manual provides basic information about the freezer. Instructions and suggestions are given
covering its basic operation and care.
The illustrations and specifications are not binding in detail. We reserve the right to make changes
at any time without notice, to the freezer and its components, without incurring any obligation to
modify or provide new parts for freezers built prior to date of change.
DO NOT ATTEMPT to operate the freezer until instructions and safety precautions in this manual
are read completely and are thoroughly understood. If problems develop or questions arise in
connection with installation, operation or servicing of the freezer, contact the company at the
location listed below.
STOELTING, LLC Tele: 920-894-2293
502 Hwy 67
Kiel, WI 53042-1600 Fax: 920-894-7029
TABLE OF CONTENTS
Section 1 .............................................................................................................. 1
1.1 Description.............................................................................................. 1
1.2 Specifications.......................................................................................... 1
Section 2 .............................................................................................................. 3
2.1 Safety Precautions .................................................................................. 3
2.2 Shipment & Transit .................................................................................. 4
2.3 Freezer Installation................................................................................... 4
2.4 Installing Permanent Wiring...................................................................... 4
2.5 Mix Pump ................................................................................................ 5
Section 3 .............................................................................................................. 9
3.1 Safety Precautions .................................................................................. 9
3.2 Operating Controls and Indicators............................................................ 9
3.3 Sanitizing ................................................................................................ 10
3.4 Initial Freeze Down and Operation ........................................................... 11
3.5 Mix Information ........................................................................................ 12
3.6 Operation of Mix Pump ............................................................................ 12
3.7 Removing Mix from the Freezer ............................................................... 13
3.8 Cleaning the Freezer ............................................................................... 13
3.9 Disassembly of Freezer Parts.................................................................. 13
3.10 Routine Cleaning ..................................................................................... 14
3.11 Mix Pump Cleaning ................................................................................. 15
3.12 Sanitize Freezer Parts ............................................................................. 15
3.13 Assembly of Freezer................................................................................15
Section 4 .............................................................................................................. 19
4.1 Freezer Adjustment ................................................................................. 19
4.2 Product T emperature Adjustment ............................................................. 19
4.3 Overrun Adjustment ................................................................................. 19
4.4 Mix Pump Hose Reposition ..................................................................... 20
4.5 Mix Pump Hose Replacement.................................................................. 20
4.6 Cab T emp. Adjustment............................................................................. 20
4.7 Drive Belt T ension Adjustment.................................................................. 20
4.8 Condenser Cleaning (Air Cooled Freezers) ............................................. 21
4.9 Preventative Maintenance........................................................................ 21
4.10 Extended Storage ................................................................................... 21
4.11 Troubleshooting ....................................................................................... 22
Section 5 .............................................................................................................. 27
5.1 How to Order Replacement Parts ............................................................ 27
5.2 Parts Lists and Reference Drawings........................................................ 27
ILLUSTRATIONS
Figure 1 Model U421 Freezer..............................................................1
Figure 2a Air-Cooled Specifications ......................................................2
Figure 2b Water-Cooled Specifications .................................................2
Figure 3 Decal Locations.....................................................................3
Figure 4 Water/Electrical Connections .................................................4
Figure 5 Auger Rotation.......................................................................5
Figure 6 Mix Hose Installation...............................................................5
Figure 7 Mix Pump...............................................................................6
Figure 8 4 Way Tee .............................................................................7
Figure 9 Mix Inlet Tube & Probe Assy. Clip...........................................7
Figure 10 Hose Holder...........................................................................7
Figure 11 Operating Controls.................................................................9
Figure 12 Air Bleed Valves ....................................................................10
Figure 13 Draining Sanitizer ..................................................................11
Figure 14 Mix Container.........................................................................11
Figure 15 Mix Pumps.............................................................................12
Figure 16 Auger Flight Wear & Front Auger Support Bushing Wear .......13
Figure 17 Front Door Disassembly ........................................................14
Figure 18 Auger Flight Removal.............................................................14
Figure 19 Rear Seal Removal................................................................14
Figure 20 Cleaning Feed Tube ..............................................................16
Figure 21 Cleaning Air Tube..................................................................17
Figure 22 Removable Parts ...................................................................17
Figure 23 Rear Seal Lubrication ............................................................17
Figure 24 Spring Installation...................................................................18
Figure 25 Front Door Assembly .............................................................18
Figure 26 Potentiometer ........................................................................19
Figure 27 Overrun Adjustment................................................................19
Figure 28 Temperature Control Cab ......................................................20
Figure 29 Belt Adjustment......................................................................21
SECTION 1
INTRODUCTION
1.1 DESCRIPTION
The Stoelting U421 floor model freezer is pressure fed.
The freezer is equipped with fully automatic controls to
provide a uniform product. The freezer is designed to
operate with almost any type of commercial soft-serve
or non-dairy mixes available, including ice milk, ice cream,
yogurt, and frozen dietary desserts.
This manual is designed to assist qualified personnel and
operators in the installation, operation and maintenance
of the Stoelting Model U421 pressure freezer.
1.2 SPECIFICATIONS
SNOISNEMID
THGIEW
LACIRTCELE
GNILOOC
Figure 1. Model U421 Freezer
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Figure 2a. Air-Cooled Specification
Figure 2b. Water Cooled Specification
2
SECTION 2
INSTALLATION INSTRUCTIONS
2.1 SAFETY PRECAUTIONS
Do not attempt to operate the freezer until the safety
precautions and operating instructions in this manual are
read completely and are thoroughly understood.
If danger, warning or caution labels are needed, indicate
the part number, type of label, location of label, and
quantity required along with your address and mail to:
Take notice of all warning labels on the freezer. The labels
have been put there to help maintain a safe working
environment. The labels have been designed to withstand
washing and cleaning. All labels must remain legible for
the life of the freezer. Labels should be checked periodically to be sure they can be recognized as warning labels.
STOELTING, LLC
ATTENTION: Customer Service
502 Hwy. 67
Kiel, Wisconsin 53042
Figure 3. Decal Locations
1 324722 Decal Mix Low
2 324798 Decal Clean-Off-Serve Switch
3 324141 Decal Caution - Rotating Blades
4 723526 Tag Read Manual & All Decals
6 324393 Decal Stoelting Swirl Logo
7 324800 Decal Cab ON/OFF
8 324799 Pump On/Off
9 324208 Decal Refrig. Leak Check
11 324103 Decal Caution - Rotating Shaft
12 324686 Decal Danger Automatic Start
13 324107 Decal Caution Moving Parts
14 324125 Decal Elect.Shock Hazard
15 324151 Decal Field Connections
16 324198 Decal Attention Installer
17 130000 Bag, Envelope Front Loading
18 324584 Decal Adequate Ventilation
19 324158 Decal Copper Conductors Only
20 324106 Decal Caution Wiring Mat'l
22 324566 Decal Wired According To
23 324015 Decal 2 x 1-1/4 Blk on White
24 723552 Tag, Caution - Supply Voltage
26 324803 Decal GM Header (Stoelting Logo)
26 324804 Decal GM Header (Stoelting Swirl)
26 324805 Decal DQ Header (DQ Logo)
27 324346 Decal Caution Hazard.Moving
28 324797 Decal Standby/Serve
29 324242 Decal Temperature Control
30 324200 Decal Manual Reset
32 324014 Decal Arrow
33 324496 Decal Freezing
Water Cooled Only
A 324065 Decal Water Inlet
B 723525 Tag Winterizing Disconnect Line
C 723517 Tag, W/C Tower Instructions
D 324107 Decal Caution Moving Parts
Air Cooled Only
E 324346 Decal Hazardous Moving Parts
F 324107 Decal Caution Moving Parts
3
2.2 SHIPMENT AND TRANSIT
The freezer has been assembled, operated, and inspected at the factory. Upon arrival at the final destination, the freezer must be checked for any damage which
may have occurred during final transit.
With the method of packaging used, the equipment should
arrive in excellent condition. THE CARRIER IS RESPONSIBLE FOR ALL DAMAGE IN TRANSIT , WHETHER VISIBLE OR CONCEALED. Do not pay the freight bill until
the freezer has been checked for damage. Have the carrier note any visible damage on the freight bill. If concealed
damage and/or shortage is found later advise the carrier
within ten days and request inspection. The customer
must place claim for damage and/or shortages in shipment with the carrier. Stoelting, LLC. cannot make
any claims against the carrier.
2.3 FREEZER INST ALLATION
WARNING
Installation must be performed by a qualified electrician/refrigeration specialist. Incorrect installation may
cause personal injury , severe damage to the machine
and will void factory warranties.
D. The freezer must have a minimum of 3" (7,5cm)
-6" (15cm) high ambient conditions- of space on all
sides and 10" (25cm) at the top for proper circulation.
CAUTION
Risk of product damage
Air cooled condenser requires proper ventilation. Failure to provide adequate ventilation will void factory
warranties.
E. Water-cooled freezers need an adequate water
supply . Install 1/2" (12,7mm) pipe or 1/2" (12,7mm)
inside diameter copper water line to the freezer .
Connect water outlet to a drain using a 1/2"
(12,7mm) inside diameter line. Automatic washer
hoses work well for final connections. All water
connections must comply with local codes. Fig. 4.
WARNING
Lifting hazard
Do not attempt to lift freezer manually . Use proper lift ing equipment such as a forklift, lift table, or pallet
jack, with lifting device positioned beneath the freezer’s
base. Ensure that personnel remain clear of suspended
load. Failure to do so may result in personal injury
and/or damage to the freezer that will void any factory
warranties.
Installation of the freezer involves moving the freezer close
to its permanent location, removing all crating, setting in
place, assembling parts, and cleaning.
A. Uncrate the freezer .
B. Install the four casters. Turn the threaded end into
the freezer until zero threads are showing. To level,
turn out casters no more than 1/4" maximum, then
tighten all jam nuts.
C. The freezer must be placed in a solid level position.
NOTE
Accurate leveling is necessary for correct drainage of
freezer barrel and to insure correct overrun.
Figure 4. Water/Electrical Connections
CAUTION
Flush all water lines before installation. In stores with
sediment in water, add suitable filter or strainer to water
inlet.
F. Place the CLEAN-OFF-SERVE switches in the OFF
position before continuing. Figure 1 1.
2.4 INSTALLING PERMANENT WIRING
Permanent wiring is required by local codes, the following
procedure must be performed:
WARNING
Hazardous voltage
High voltage will shock, burn or cause death. Turn off
and lock out main power disconnect before installing
wiring. Do not operate machine with cabinet panels
removed.
4
A. Refer to the nameplate at the rear of the freezer for
specific electrical requirements. Make sure the
power source in the building matches the freezer
nameplate requirements. Bring the wires into the
junction boxes through the access holes in the
bottom rear of the freezer. Figure 4.
NOTICE
Three phase freezers in areas of unbalanced
electrical loads require special attention when
connecting input electrical power. The unbalanced leg of power (called wild or high) must be
connected to L2 in the junction box.
NOTICE
Verify actual volt age. Machine is equipped with
a transformer to supply a control circuit. You
will need to check voltage on terminal C1 and
C2 on EACH control board. (Located behind
decorative header panel on front of machine.)
Transformers are located behind electrical panel
enclosing control boards. Access these by removing top panel of machine. Actual transformer
voltage should read 20-28 V .A.C.
B. Remove the lower back panel and the two junc-
tion box covers located at the bottom of the
freezer .
Auger shaft rotation is clockwise as viewed through the
clear plastic front door. If the rotation is not clockwise,
turn main electrical power OFF . Then reverse L1 and L3
electrical power lines to the junction box (three phase
only). Re-check auger shaft rotation. Figure 5.
Figure 5. Auger Rotation
2.5 MIX PUMP
A. Mix Pump Hose Installation
Follow the steps below to install the mix pump hose.
1. Turn pump on.
2. Feed one end of mix pump hose into the entering or
pick-up hose side (left) of black cover.
C. lnstall permanent wiring according to local
code.
D. Check the auger shaft rotation by placing the
MAIN DRIVE switch in the CLEAN position.
6" (15cm)
3. Gently push the hose into the black cover until it
begins to feed.
4. Allow the hose to feed itself thru the pump until 6"
(15cm) remains on the entering side.
Figure 6. Mix Hose Installation
5
5.Turn pump off.
6.Connect mix pump hose to pickup hose
adapter using small hose clamp.
CAUTION
DO NOT TWIST MIX PUMP HOSE.
7.Turn pump off.
B. Connect 1/2 inch (12,7mm) I.D. plastic food grade
tubing to check valve and then to the mix container. Observe check valve flow arrow. Secure
with hose clamps. Then place assembly thru hole
in cover and install retainer clip. Figure 9.
C. Connect 1/2 inch (12,7mm) I.D. plastic food grade
tubing between the large port of air/mix tee and
refrigerated mix transfer line. Secure with large
hose clamp or equivalent. Figure 9.
8.Allow remaining 6" (15cm) of tubing to feed hru
pump until hose adapter prevents further feeding.
9.Turn pump off.
10.Connect free end of mix pump hose to "4
way Tee"
CAUTION
Air/Mix tee must remain below the black cover/
clamp. If the tee is above the pump mix will
drain to the air compressor resulting in pump
damage.
D. Connect mix low cords. Figure 9.
Figure 7. Mix Pump
STAINLESS 4-WAY TEE1177816 / 376017
6
Refrigerated
ÅÅ
Å
ÅÅ
Mix Transfer
Line
4 Way Tee
Figure 8. 4 Way Tee
ÆÆ
Æ
ÆÆ
Large Port
ÅÅ
Å
ÅÅ
Air/Mix Tee
Low Mix Cord
Cover
ÈÈ
È
ÈÈ
ÌÌ
Ì
ÌÌ
ÇÇ
Ç
ÇÇ
Hose Holder
Figure 10. Hose Holder
ÉÉ
É
ÉÉ
Retainer
Mix
Clip
Container
Figure 9. Mix Inlet Tube & Probe Assy. Clip
7
8
SECTION 3
INITIAL SET-UP AND OPERATION
3.1 SAFETY PRECAUTIONS
SAFE OPERATION IS NO ACCIDENT; observe these
rules:
A. Know the freezer . Read and understand the operat-
ing instructions.
B. Notice all warning labels on the freezer.
C. Wear proper clothing. Avoid loose fitting garments,
and remove watches, rings or jewelry which could
cause a serious accident.
D. Maintain a clean work area. Avoid accidents by
cleaning the area and keeping it clean.
E. Stay alert at all times. Know which switch, push
button or control you are about to use and what
effect it is going to have.
F. Disconnect electrical power for maintenance.
Never attempt to repair or perform maintenance on
the freezer until the main electrical power has been
disconnected.
G. Do not operate under unsafe operating condi-
tions. Never operate this freezer if unusual or exces-
sive noise or vibration occurs.
3.2 OPERATING CONTROLS AND INDICA TORS
Before operating the freezer, it is required that the operator know the function of each operating control. Refer to
Fig.11 for the location of the operating controls on the
freezer.
WARNING
Hazardous voltage
The CLEAN-OFF-ON switch must be placed in the
OFF position when disassembling for cleaning or
servicing. The freezer must be disconnected from
electrical supply before removing any access panel.
Failure to disconnect power before servicing could
result in death or serious injury.
A. Spigot Switch
When the spigot handle is opened the SPIGOT
switch will start the auger drive and refrigeration
systems. When the spigot handle is closed, the drive
motor and compressor will remain on until the product
in the barrel reaches the proper temperature.
B. Clean-Off-Serve Switch
The CLEAN-OFF-SERVE switch is a three position
toggle switch used to control the operation of the
refrigeration system and auger. When the switch is
placed in the CLEAN position, the refrigeration system will beoff and auger will rotate for cleaning.
Figure 11. Operating Controls
9
When the switch is placed in the OFF position, the
refrigeration system and auger will not operate.
When the switch is placed in the SERVE position,
the refrigeration system and auger will operate auto-
matically. The switch should be placed in the SERVE
position for normal operation.
3.3 SANITIZING
Sanitizing must be done after the freezer is clean and just
before the freezer is filled with mix. Sanitizing the night
before is not effective. However, you should always clean
the freezer and parts after using it.
WARNING
C. Cabinet-Off-On Switch
The CABINET-OFF-ON switch is a two position
toggle switch. When the switch is placed in the OFF
position, the lower cabinet refrigeration system will
not run. When the switch is placed in the ON
position, the lower cabinet refrigeration system will
run until the preset temperature is reached; then
cycle ON and OFF to maintain that temperature.
D. Cab Indicator Light
A flashing light indicates the cab OFF-ON switch is
in the OFF position, no refrigeration. Place the OFF-
ON switch in the ON position for cab refrigeration.
E. Pump Switch
The pump motor switch is a two position toggle
switch. When the switch is placed in the OFF
position, the pump will not run. When the switch is
placed in the ON position, the pump will run until the
preset pressure is reached, then cycle ON and OFF
as product is drawn to maintain that pressure.
F. Standby/Serve Switch
The standby/serve switch is a two position toggle
switch. When the switch is placed in the standby
position the freezer will cycle to maintain a tempera-
ture below 41°F (-15°C). When the switch is in the
Serve position the freezer will cycle to maintain a
servable product.
G. Freezing Switch
The freezing switch is a two position toggle
switch. When the switch is placed in the MAXIMUM
position the freezer will be forced to run 30 seconds
after the temperature control is satisfied.
H. High Head Pressure Cut Out
If the head pressure exceeds 445 psig (28 bar) air
cooled andwater cooled, the high head pressure
cutout will trip. The reset button can be accessed
from the side of thefreezer.
The United States Department of Agriculture and
the Food and Drug Administration require that
all cleaning and sanitizing solutions used with
food processing equipment be certified for this
use.
When sanitizing the freezer, refer to local sanit ary regulations for applicable codes and recommended sanitizing
products and procedures. The frequency of sanitizing must
comply with local health regulations. Mix sanitizer according to manufacturer’s instructions to provide a 100
parts per million strength solution. Mix sanitizer in quantities of no less than 2 gallons (7.5 liters) of 120°F (49°C)
water. Allow sanitizer to contact the surfaces to be sanitized for 5 minutes. Any sanitizer must be used only in
accordance with the manufacturer’s instructions.
Air Bleed Valves
Figure 12. Air Bleed Valves
CAUTION
Avoid prolonged contact of sanitizer with freezer
parts. Prolonged contact of sanitizer with freezer
may cause corrosion of stainless steel parts.
In general, sanitizing may be conducted as follows:
A. Clean and lubricate parts.
I. Low Mix Light
The low mix light will illuminate when the liquid level
in the mix container drops below two gallons.
J. Front Door Safety Switch
The front door safety switch prevents the auger from
turning when the front door is removed. The switch
is open when the door is removed and closed when
the door is properly installed.
B. Prepare 3 gallons (11 liters) of sanitizing solution
following manufacturer's instructions, and pour
into storage container .
C. Place the mix pump switch in the ON position and
open air bleed valve on the front door by pushing
valve in and holding. Figure 12.
D. Let sanitizing solution fill the freezer barrel to air bleed
valve, then close the valve by pulling out to lock in
place.
10
E. Place the CLEAN-OFF-SERVE switch in the CLEAN
position.
F. Check for leaks when the freezer barrel is first
pressurized with sanitizing solution.
1. Check for leaks at the plastic front door, the
0-rings may not be sealed.
2. Check the drain tray located at the right or left
side of the freezer for leaks.
3. Check inside cab unit for leaks at hose connections and manifolds.
G. Using a sanitized soft bristle brush or equivalent,
dipped in sanitizing solution, clean mix container.
H. After five minutes, open spigot to expel sanitizing
solution. Drain all solution from freezer. Figure 13.
I. Close the spigot and place the mix pump switch and
the CLEAN-OFF-SERVE switch in the OFF position.
The freezer is now sanitized and ready for adding mix.
3.4 INITIAL FREEZE DOWN AND OPERA TION
This section covers the recommended operating procedures to be followed for the safe operation of the freezer.
A. Sanitize just prior to use according to instructions.
B. Prepare the desired amount of mix and then fill stor-
age container with approximately 3 gallons (1 1
liters) or more of mix. Place a container(s) of mix in
the cooler . If drawing from a storage container , place
the draw tube through the cover to the bottom of the
container . If drawing from a bag in a box, remove the
cap, push out all of the air, and insert the adaptor .
Mix Low
Sensor
Figure 13. Draining Sanitizer
Figure 14. Mix Containers
C. Place the mix pump switch, located on the front of
the freezer, in the ON position. Immediately open
the spigot and let approximately 8 ounces (236 milliliters) of liquid mix with sanitizing solution drain out
of the spigot.
D. Close the spigot and open the air bleed valve on the
front door by pushing the valve in and holding. Allow
the barrel to fill until the mix level is 1/2 inch (12,7
mm) below air bleed valve, then release valve and
pull closed to lock in place.
E. Start the compressor and drive by placing the
CLEAN-OFF-SERVE switch in the SERVE position.
F. The product will be ready to serve after approximately
20 minutes.
11
G. The refrigeration is automatically actuated when the
spigot is opened. For normal dispensing, open the
spigot no more then 90°. (This is when the handle
knob is pointed directly away from the front door.)
This position provides excellent control over the product and aids in making desired shaped portions.
Close spigot completely after dispensing.
NOTE
The mix pump motor is equipped with an internal
overload that will "kick-out" when the motor is overloaded. Consult the trouble shooting section for
corrective information. The internal overload will
automatically reset after cooling. If the condition continues, contact a qualified service person.
It is possible to overdraw if rate of draw is exceeded for
extended periods. If the freezer is overdrawn, the result
will be a soft product and air pops. To draw a quart properly , it is necessary to use a little more than one minute.
During normal operation it is not necessary to be overly
concerned about capacity. But, if there is an order for six
products at one time, each using 9 ounces (266 milliliters) of product, it should be considered as 54 ounces
(1,60 liters) of product. Approximately two minutes must
be allowed for this drawing. After a while most operators
will sense, or feel, when the freezer is beginning to fall
behind, and will slow up on the rate of draw so as not to
exceed capacity.
3.5 MIX INFORMATION
Mix can vary considerably from one manufacturer to
another. Differences in the amount of butter-fat content and
quantity and quality of other ingredients have a direct
bearing on the finished frozen product. A change in freezer
performance that cannot be explained by a technical
problem may be related to the mix.
Proper product serving temperature varies from one
manufacturer's mix to another. Mixes should provide a
satisfactory product in the 17° to 20°F (-8,3° to -6,6°C)
range.
When checking the temperature, stir the thermometer in
the frozen product to read the true temperature.
Mix does not improve with age. Old mix, or mix that has
been stored at too high a temperature, can result in a
finished product that is less than satisfactory from the
appearance and taste standpoint. To retard bacteria growth
in dairy based mixes, the best storage temperature range
is between 36° to 40°F (2,2° to 4,4°C).
The pump hose must be repositioned every 1 - 2 weeks or
60 hours of operation. Failure to comply will result in
reduced mix pump liquid capacity, dispense stoppage,
popping, and possible mix pump hose leakage.
Find a system that works for you. Operating until hose
breaks shortens pump life, causes downtime and increased cleaning costs.
A. Mix Operation: The peristaltic mix pump contains
one continuous mix pump hose. When looking at the
face of the peristaltic mix pump, the left side of the
hose is the suction or pickup. The right side of the
hose is the discharge. Mix is drawn up the suction
side of the hose and transferred thru the discharge
side to the freezer. Figure 15.
B. Air Operation: The air compressor operates concur-
rently with the peristaltic mix pump. Air enters thru a
check valve on the piston downstroke. The air is
discharged thru a second check valve, on the piston
upstroke. The air and mix join at the tee and then
travel to the freezer.
Pressure
Switch
Manifold
ÉÉ
É
ÉÉ
ÆÆ
ÆÆ
Æ
Mix
Intake
4 Way Tee
ÊÊ
Ê
ÊÊ
ÆÆ
Æ
ÆÆ
Hose Holder
Mix
ÆÆ
Æ
ÆÆ
Discharge
3.6 OPERATION OF MIX PUMP
The PUMP switch is located on the front of the freezer.
When the pump switch is placed in the ON position, the
mix pump motor will be actuated to pump mix into the
freezer cylinder. When the set pressure is reached, the
mix pump will shut off automatically. When the switch is
placed in the OFF position, the mix pump will be inoperative.
Figure 15. Mix Pumps
12
C. The over-run adjustment is preset at the factory. If an
adjustment becomes necessary, refer to Section 4.
3.7 REMOVING MIX FROM THE FREEZER
This cleaning procedure must be followed each time the
freezer is to be shut off for an extended period of time
such as overnight or on non-business days.
A. Place the mix pump in the OFF position.
B. Draw desired frozen mix from freezer. Close spigot.
After the mix has been removed from the freezer, the
freezer must be cleaned. To clean the freezer, refer to the
following steps:
A. Close the spigot and fill the barrel with cold tap water.
B. Place the CLEAN-OFF-SERVE switch in the CLEAN
position.
C. Allow the water to agitate for approximately five
minutes.
C. Place CLEAN-OFF-SERVE switch in CLEAN posi-
tion. Allow mix to agitate in freezer barrel until the
mix has become liquid.
D. Place the mix pump in the SERVE position. Open
spigot and pump liquid mix through the freezer. When
empty , place CLEAN-OFF-SERVE switch and the
mix pump switches in the OFF position. Figure 12.
E. Close the spigot and place the mix pump suction
tube into the pail of cold tap water .
F. Open air bleed valve on the front door by pushing
valve in and holding.
G. Place the mix pump switch in the SERVE position.
H. Let the cold water fill freezer to air bleed valve, then
close the valve by pulling out to lock in place.
I. Place the CLEAN-OFF-SERVE switch in the CLEAN
position.
J. Allow water to agitate until the inside surface of front
door has rinsed clean.
K. Open spigot to expel water. When the pail is empty ,
place the mix pump switch and CLEAN-OFF-SERVE
switch in the OFF position. Allow freezer barrel to
drain completely .
3.8 CLEANING THE FREEZER
NOTE
The frequency of cleaning the freezer and freezer
parts must comply with local health regulations.
D. Open the spigot to drain the water. Remember to
place a bucket or container under the spigot to catch
the water. Repeat this process using a total of 2
gallons (7,5 liters) of cold tap water. When the water
has drained, turn the CLEAN-OFF-SERVE switches
to the OFF position. Allow the freezer barrel to drain
completely.
E. Repeat steps A through D using a mild detergent
solution.
F. Repeat steps A through D using 120° to 130°F (49°
to 54°C) hot rinse water.
3.9 DISASSEMBL Y OF FREEZER P ARTS
WARNING
Moving machinery can grab, mangle and dismember . Place the CLEAN-ON-OFF toggle switch
in the OFF position before disassembling for
cleaning or servicing. Placing the CLEAN-ON-OFF
toggle switch in the ON position during cleaning
or servicing may result in serious personal injury.
Inspection for worn or broken parts should be made at
every disassembly of the freezer for cleaning or other
purposes. All worn or broken parts should be replaced to
ensure safety to both the operator and the customer and
to maintain good freezer performance and a quality product. Two normal wear areas are the auger flights and front
auger support bushing (Figure 16). Frequency of cleaning
must comply with the local health regulations.
Wear Line
ÈÈ
È
ÈÈ
13
Figure 16. Auger Flight Wear & Front Auger
Support Bushing Wear
T o disassemble the freezer , refer to the following steps:
A. Disassembly Of Front Door.
1. Remove the front door by turning off the circular
knobs and then pulling the front door off the studs.
CAUTION
HAZARDOUS ROT A TING BLADES-DO NOT OPERATE UNIT WITH FRONT DOOR OR SPIGOT
REMOVED.
2. Remove the air bleed valve by unscrewing the knob
while holding the valve stem from behind. Remove
the compression spring and push air bleed valve
through the rear of the front door.
3. Remove the spigot through the bottom of the front
door. Figure 17.
Figure 19. Rear Seal Removal
NOTE
Be careful not to scratch inside of freezer barrel when
removing flights or auger.
4. Keep the rear of the auger tipped up once it is
clear of the freezer barrel.
5. Wipe spline lubricant off hex end of auger with a
paper towel.
6. Remove the rear seal. Figure 19.
Figure 17. Front Door Disassembly
B. Disassembly Of Auger
1. Remove the front auger support by pulling it
straight out of the freezer barrel.
2. Remove the plastic bearing from the front auger
support.
3. Remove the auger by pulling slowly and rotating
out of the freezer barrel. As the auger is with
drawn, remove each plastic flight and spring from
the auger . Figure 18.
3.10 ROUTINE CLEANING
It is recommended that a maintenance schedule be followed to keep the freezer clean and operating properly.
A. Cleaning and Sanitizing Information
Soft serve freezers require special consideration
when it comes to food safety and proper cleaning
and sanitizing.
The following information has been compiled by
Purdy Products Company, makers of Stera-Sheen
Green Label Cleaner/Sanitizer and specifically
covers issues for cleaning and sanitizing frozen
dessert machines. This information is meant to
supplement a comprehensive food safety program.
Soil Materials Associated with Frozen Dessert
Machines
MILKFAT/BUTTERFAT – As components of icecream/frozen custard mix, these soils will
accumulate on the interior surfaces of the machine
and its parts. Fats are difficult to remove and help
attribute to milkstone build-up.
Figure 18. Auger Flight Removal
MILKSTONE – Is a white/gray film that forms on
equipment and utensils that come in contact with
dairy products. These films will accumulate slowly
on surfaces because of ineffective cleaning, use of
hard water, or both. Milkstone is usually a porous
deposit, which will harbor microbial
contaminants and eventually defy sanitizing
efforts.
14
Once milkstone has formed, it is very difficult to
remove. Without using the correct product and
procedure, it is nearly impossible to remove a thick
layer of milkstone.
(NOTE: general-purpose cleaners DO NOT remove
milkstone.) This can lead to high bacteria counts
and a food safety dilemma.
IT IS BEST TO CONTROL MILKSTONE ON A
DAILY BASIS BEFORE IT CAN BECOME A
SIGNIFICANT FOOD SAFETY PROBLEM.
In addition to food safety, milkstone can cause
premature wear to machine parts which can add to
costs for replacement parts or possibly more
expensive repairs if worn machine parts are not
replaced once they have become excessively worn.
Important Differences Between Cleaning and
Sanitizing
CLEANING vs. SANITIZING
It is important to distinguish between cleaning and
sanitizing. Although these terms may sound
synonymous, they are not. BOTH are required for
adequate food safety and proper machine
maintenance.
CLEANING
· Is the removal of soil materials from a surface.
· Is a prerequisite for effective sanitizing.
NOTE
An UNCLEAN surface will harbor
bacteria that can defy sanitizing efforts.
Bacteria can develop and resist sanitizing efforts
within a layer of soil material (milkstone). Thorough
cleaning procedures that involve milkstone
removal are critical for operators of frozen
dessert machines.
SANITIZING
· Kills bacteria.
· Can be effective on clean surfaces only.
· DOES NOT clean or remove milkstone.
NOTE
Using a SANTITIZER on an unclean surface will not
guarantee a clean and safe frozen dessert machine.
Proper Daily Maintenance:
The Only Way to Assure Food Safety and
Product Quality
Proper daily maintenance can involve a wide variety
of products and procedures. Overall, the products
and procedures fall into three separate categories.
(Please note that this is a brief overview intended for
informational purposes only.)
1. CLEANING – This involves draining mix from the
freezer barrel and rinsing the machine with
water. Next, a cleaner is run through the
machine. Then, the machine is disassembled
and removable parts are taken to the sink for
cleaning.
2. MILKSTONE REMOVAL – Since almost all
cleaners do not have the ability to remove
milkstone, the use of a delimer becomes
necessary. Although this procedure may not be
needed on a daily basis, it will usually follow the
cleaning procedure. It requires letting a delimer
solution soak in the machine for an extended
period of time. Individual parts are also soaked
in a deliming solution for an extended period of
time (more about delimers in Additional
Information).
3. SANITIZING – After the machine has been
cleaned and contains no milkstone, the
machine is reassembled. Then a FDA-approved
sanitizing solution is run through the machine to
kill bacteria. The machine is then ready for food
preparation.
As a recommended cleaner and sanitizer for your
frozen dessert machine, STERA-SHEEN has proven
to be one of the best daily maintenance products for:
· CLEANING – Thorough removal of all solids
including butterfat and milk fat.
· MILKSTONE REMOVAL – Complete removal of
milkstone.
· SANITIZING – FDA-approved no rinse sanitizer
for food contact surfaces.
Additional Information
THE USE OF DELIMERS
A delimer is a strong acid that has the ability to
dissolve milkstone. This type of chemical may
become necessary once high levels of milkstone
have developed. While these products are very
effective for removing HIGH levels of milkstone, they
are not ideal for two reasons:
1. PRODUCT SAFETY – Strong acids are
dangerous chemicals and handling them
requires safety
15
2. MACHINE DAMAGE – Strong acids will attack
metal and rubber causing premature wear of
parts. The use of a delimer needs to be closely
monitored to avoid damage to machine surfaces
and parts.
With proper daily use of STERA-SHEEN or it’s
equivalent, there is
DELIMER.
DO NOT USE BLEACH
· BLEACH HAS ABSOLUTELY NO CLEANING
PROPERTIES.
· BLEACH IS CORROSIVE. It can and will
damage components of the machine causing
premature wear and metal corrosion.
GENERAL PURPOSE CLEANERS
no need for the use of a
2. TIME – As time passes, small amounts of
chlorine “evaporate” from the solution. (That is
why you can smell it.)
Sanitizing solutions should not be allowed to fall
below 100 ppm chlorine. New solutions should be
mixed once old solutions become ineffective.
A good grade of stainless steel has been used on the
freezer to ease clean-up. To remove spilled or dried mix,
simply wash the exterior in warm, soapy water and wipe
dry. Do not use highly abrasive materials as they will mar
the finish.
A. To clean the freezer parts, disassemble all parts.
(Refer to section 3.9 for the disassembly of freezer
parts.)
B. Place all parts in warm, mild detergent water and
wash thoroughly. Rinse all parts with clean hot water.
General purpose cleaners do not have the ability to
remove milkstone. Milkstone will become a problem
if not remedied with additional products and
procedures.
THE USE OF CHLORINE TEST STRIPS
“Test strips” are used to determine concentrations of
active chlorine in sanitizing solutions. To use the
strips, tear off a small portion and submerge it into
the sanitizing solution. Then, compare the color
change to the color key on the side of the test strip
dispenser to determine the approximate chlorine
concentration.
The ideal concentration of chlorine needs to be 100
ppm (as stated by the FDA).
NOTE
Follow the directions on the container for proper
concentration.
There are two main factors that contribute to falling
chlorine concentrations in a sanitizing solution.
NOTE
T ake care not to damage parts by dropping or rough
handling.
C. Wash feed tube and freezer barrel with warm deter-
gent water and brushes provided. Rinse with clean,
hot water. Figure 20.
Figure 20. Cleaning Feed Tube
1. PRODUCT USE – As the chlorine in the
solution is being used, chlorine concentrations
fall.
16
D. Clean the rear seal surface from inside of the freezer
barrel.
E. Remove the rear drip tray by pulling from side panel.
Clean and replace drip tray.
F. Assemble freezer parts. (Refer to section 3.13 for
assembly of freezer parts).
NOTE
Any cleaning procedure must always be followed
by sanitizing before filling freezer with mix. (Refer to
section 3.3)
3.11 MIX PUMP CLEANING
The mix pump is approved for CIP (clean in place) and is
thoroughly cleaned as cleaning solutions are pumped thru
the freezer. We recommend completely disassembling
the pump and connecting tubing every 14 days for inspection
of parts to confirm the CIP has been properly performed. If
any residue is detected clean or replace those parts. Clean
parts in warm soapy water using brushes provided. See
Figures 21 and 22.
3.12 SANITIZE FREEZER PARTS
A. Use a sanitizer mixed according to manufacturer's
instructions to provide a 100 parts per million strength
solution. Mix sanitizer in quantities of no less than 2
gallons (7.5 liters) of 120°F (49°C) water. Allow the
sanitizer to contact the surfaces to be sanitized for 5
minutes. Any sanitizer must be used only in accordance with the manufacturer's instructions.
B. Place all parts in the sanitizing solution, then remove
and let air dry.
C. Using this sanitizing solution and the large barrel
brush provided, sanitize the barrel by dipping the
brush in the sanitizing solution and brushing the
inside of the barrel.
3.13 ASSEMBLY OF FREEZER
To assembly the freezer parts, refer to the following steps:
NOTE
Petro-Gel sanitary lubricant or equivalent must be
used when lubrication of freezer parts is specified.
NOTE
The United States Department of Agriculture and
the Food and Drug Administration require that lubricants used on food processing equipment be certified for this use. Use Lubricants only in accordance
with the manufacturer's instructions.
Figure 21. Cleaning Air Tube
Figure 22. Removable Parts
A. Assemble all "O" rings onto parts dry, without lubri-
cation. Then apply a thin film of sanitary lubrication
to exposed surfaces of the "O" rings.
B. Lubricate rear seal area on auger with a thin layer of
sanitary lubricant. Install the rear seal (Figure 23)
"O" ring. Lubricate and install rear seal.
ÇÇ
Ç
ÇÇ
Lubricate with
Socket
Lubricant
ÊÊ
Ê
ÊÊ
ÉÉ
É
ÉÉ
ÉÉ
É
ÉÉ
Lubricate with Petrogel
Figure 23. Rear Seal Lubrciation
C. Lubricate the hex drive end of auger with a small
amount of white socket lubricant. A small container
of socket lubricant is shipped with the freezer.
D. Screw the springs onto the studs in plastic flights.
Spring must be screwed into the flights completely to provide proper tension. Figure 24.
17
Figure 24. Spring Installation
Figure 25. Front Door Assembly
E. Install first flights to bottom of auger, rotate, add
successive flights from bottom as the auger is pushed
slowly into the freezer barrel. Carefully engage auger
with drive socket in speed reducer by rotating auger
slowly and pushing on end of auger.
F. Apply a thin film of sanitary lubricant to the inside and
outside of the front auger support bearing, then place
on the front of the auger. Assemble the front auger
support onto the auger bearing.
NOTE
Position the front support on auger so legs do not
interfere with the pin on the back of the front door
assembly. Front door must push auger in slightly
when it is being tightened to prevent the rear seal
from leaking.
G. Assemble "O" rings onto the spigot dry, without
lubrication. Then apply a thin film of sanitary lubricant
to the outside of the "O" rings and spigot body.
H. Install the spigot through the bottom of the front
door. Figure 25.
I. Assemble the air bleed valve "O" ring onto the air
bleed valve. Position the "O" ring in groove close to
the wide part. Apply a thin film of sanitary lubricant to
the "O" rings.
J. Insert the air bleed valve from the back of the front
door. Install compression springs onto air bleed
valve, then screw on knob finger tight.
K. Apply a thin film of sanitary lubricant to the door seal
"O" ring, and fit into the groove on the rear of the
front door.
L. Place the front door assembly on the mounting studs
and push front door against the freezer carefully.
M. Secure front door assembly by placing the knobs on
the studs and tighten evenly until finger tight only.
Do not overtighten. Proper "O" ring seal can be
observed through the transparent front door.
N. Move the spigot handle to the closed position.
NOTICE
When the spigot handle is in the closed position,
the spigot switch lever must be pushed to the left
against the stop.
18
SECTION 4
MAINTENANCE INSTRUCTIONS
4.1 FREEZER ADJUSTMENT
This section is intended to provide maintenance personnel with a general understanding of the freezer adjustments. It is recommended that any adjustments in this
section be made by a qualified person.
4.2 PRODUCT TEMPERATURE ADJUSTMENT
A potentiometer is used to control the product temperature. To change the temperature of the product, follow the
steps below:
A. Loosen the two screws under the header display
sign, then pull sign out and down.
B. Use a screw driver to make desired adjustment. A
label near the potentiometer will give complete instructions. Figure 26.
The mix pump has been preset at the factory to produce
a product with approximately 40% overrun. Because of
differences in mix formulation, temperatures and barometric pressure, this figure may vary. It will be necessary
for approximately 2 gallons (7,5 liters) of mix to be
pumped thru the freezer before changes in the product
are noticeable due to adjustments in overrun.
Overrun is controlled by the length of the air compressor
piston stroke within the piston cylinder. Lengthening the
stroke within the cylinder will increase overrun. Conversely, shortening the stroke will decrease overrun. To
perform an overrun adjustment, refer to the following
procedure:
A. Turn the mix pump switch to the OFF position .
B. Remove the lower back panel from freezer.
C.
On air compressor side of pump, locate the long/
slender piston rocking arm. The rocking arm downward travel is limited by a stationery cam. On the face
of the cam there is an overrun setting indicator plate
numbered 3 thru 8 and an adjustment knob. Figure
27.
Figure 26. Potentiometer
4.3 OVERRUN ADJUSTMENT
The product when served is a combination of air and mix.
Overrun is a measure of the amount of air blended into the
mix.
Overrun can be expressed in terms of the amount of
weight loss for a given volume. For example, if a pint of
liquid mix weighs 18 ounces (510 grams) and a pint of
frozen product with air added weighs 12 ounces (340
grams), the overrun is said to be 50 percent "18 oz. (510
grams) - 12 oz. (340 grams) = 6 oz. (170 grams)", (6 /12)
x 100 = 50%.
The overrun can be checked by placing a one pint
container on an ice cream scale and zeroing out the scale.
Then fill a one pint container with frozen product. The
container should be filled over the top and leveled with a
straightedge. The product should not contain any air
pockets. When weighed on an ice cream scale, one pint
(473 milliliters) of product should weigh 12 to 13 ounces
(340 to 368,5 grams).
ÊÊ
Ê
Overrun Adjustment
Figure 27. Overrun Adjustment
D.The overrun setting is indicated by a pointed pin.
E. T o adjust overrun, loosen the allenhead screw
(located within the center of the adjustment knob)
with the 5/32" (4mm) allen wrench provided. Rotate
the adjustment knob counterclockwise to a higher
number for higher overrun, or clockwise to a lower
number for lower overrun. Each number multiplied by
10 represents the overrun percentage (ie: #4 = 40%
overrun).
19
ÊÊ
F. Tighten the allen screw , then place the wrench back
in its clip. Replace the lower back panel and secure
with the four screws. Turn the mix pump power
switch to the ON position.
4.4. MIX PUMP HOSE REPOSITION (every one or
two weeks.)
NOTICE
Mix pump hose must be repositioned every 1 - 2
weeks. Failure to comply will result in reduced mix
pump liquid capacity , dispense stoppage, popping,
and possible mix pump hose leakage.
1. Run cleaning solution through pump.
2. Turn pump off and relieve any pressure by
opening the spigot.
3. Grasp the pick-up hose end of the mix pump
hose with one hand and turn the pump on. Pull
down on the pick-up hose end until 12 to 14"
(30-1/2 to 35-1/2cm) of tubing has reverse fed
through the pump, then turn the pump off.
4. Loosen small clamp at the pick-up hose
adapter and (Viewed from Back) disconnect
mix pump hose.
5. Cut 7-1/2" (19 cm) off the end of the mix pump
hose.
6. Reconnect mix pump hose to adapter.
7. Continue normal operation. Mix hose will
automatically reposition itself with adapter near
black cover .
CAUTION
UTION
NEVER DISCONNECT HOSES FROM FREEZER
OR PUMP WITHOUT FIRST OPENING SPIGOT
TO RELIEVE PRESSURE.
3. Disconnect mix pump hose at each end.
4. Grasp the discharge hose end with one hand
and turn the pump on. Pull down on the hose
until all of the remaining hose is removed from
the pump.
5. Connect new mix pump hose to pick-up hose
adapter, using small clamp.
6. Insert free end of hose into the pick-up (suction
side) hose side of the black cover . Gently push
the hose into the black cover until it begins to
self-feed. Allow the hose to feed itself through
the pump until the pick-up hose adapter prevents further feeding, then turn the pump off.
7. Reconnect mix pump hose to T using small
clamp. Pump is now ready to sanitize.
4.6 CAB TEMPERA TURE ADJUSTMENT
A temperature control is used to control cab temperature.
To change the temperature, follow the steps below:
A. Remove the six screws holding the left side panel
and remove panel.
B. Use a small screwdriver to adjust the temperature
control. Turn counterclockwise for a warmer temperature and clockwise for a colder temperature. It
will take about an hour for the cab temperature to
change. Figure 28.
NOTICE
Each hose is long enough for 3 repositions before
replacement is required. Record each event on
Hose Service Record decal.
4.5 MIX PUMP HOSE REPLACEMENT
NOTICE
Mix pump hose must be replaced when tubing cannot be further repositioned (every four to eight
weeks). Failure to comply will result in hose failure
and possible pump damage.
1. Run cleaning solution through pump.
2. Turn pump off and relieve any pressure by
opening the spigot.
W ARNING
The Mix pump switch must be in the "Off"
position when servicing or cleaning pumps.
Figure 28. Temperature Control Cab
C. Install side panel and secure with the six retaining
screws.
4.7 DRIVE BELT TENSION ADJUSTMENT
To check belt tension, refer to Figure 29 and follow the
steps below:
WARNING
Disconnect electrical supply to freezer before
servicing.
20
A. Remove either side and back panels.
B. Press firmly on one belt. Figure 29.
Figure 29. Belt Adjustment
NOTICE
If the condenser is not kept clean, loss of refrigeration efficiency will result.
4.9 PREVENTATIVE MAINTENANCE
It is recommended that a preventative maintenance schedule be followed to keep the freezer clean and operating
properly. The following steps are suggested as a preventative maintenance guide.
WARNING
Never attempt to repair or perform any maintenance
on freezer until all main electrical power has been
disconnected.
The United States Department of Agriculture and the Food
and Drug Administration require that lubricants used in
food zones be certified for this use. Use lubricants only in
accordance with the manufacturer's instructions.
C. When the tension is properly adjusted, the outside
of the depressed belt should be approximately in
line with the inside of the other belt.
D. If an adjustment is necessary, loosen the four motor
plate retaining nuts, adjust belt tension then re
tighten the four nuts.
NOTICE
Belt life will be increased if new drive belts are tightened after two or three weeks of operation.
4.8 CONDENSER CLEANING (AIR-COOLED
FREEZERS)
The condenser requires periodic cleaning. To clean the
condenser, refer to the following steps:
NOTICE
Some freezers have a condenser filter, to clean remove and wash in warm soapy water. Rinse in clean
water and shake dry, taking care not to damage
filter in any way .
A. Visually inspect the condenser for dirt.
B. If the condenser is dirty, place a wet towel over the
condenser.
C. Using compressed air or CO2 tank, blow out the dirt
from the back of the condenser. Most of the dirt will
cling to the wet towel.
CAUTION
A. Daily Checks
Check for any unusual noise or condition and repair
immediately.
B. Month Checks
1. Check drive belts for wear and tighten belts if
necessary. (Refer to Section 4.7.)
2. Check the condenser for dirt. (Refer to Section
4.8).
WARNING
Never attempt to repair or perform any maintenance
on freezer until all main electrical power has been
disconnected.
4.10 EXTENDED STORAGE
Refer to the following steps for winterizing the freezer or for
storing the freezer over any long period of shutdown time.
A. Clean thoroughly with warm detergent all parts that
come in contact with mix. Rinse in clear water and
dry all parts. Do not sanitize.
NOTICE
Do not let cleaning solution stand in freezer barrel
or mix pump during the shutdown period.
B. Remove, disassemble, and clean the front door,
auger shaft, and mix pump. Leave disassembled
during the shutdown period.
This procedure emits a loud noice.
D. An alternative method is to clean with a con-
denser brush and vacuum.
C. Place plastic auger flights in a plastic bag with a
moist paper towel. This will prevent flights from
becoming brittle if exposed to dry air over an
extended period of time (over 30 days).
21
D. For water-cooled freezers that are left in unheated
buildings, or buildings subject to freezing, the water
must be shut off and disconnected. Disconnect
fittings at water valve inlet and water outlet lines at
the freezer. The fittings are located at the rear of the
freezer. Run the compressor for 2 - 3 minutes to
open water valve. Blow out all water, first through
water inlet, then through water outlet lines with air or
carbon dioxide. Also drain water supply line to the
freezer.
E. Place the mix pump ON-OFF switch, and the
CLEAN-OFF-SERVE switch in the OFF position.
F. Disconnect from the source of electrical supply in
the building.
4.11 TROUBLESHOOTING
The Troubleshooting Table lists the common problems
that can occur to the freezer.
22
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23
MIX PUMP
1. P UM P M OTO R DOES NOT RU N
Power to pump is off. Supply power to pump.
Low voltage. Check for low voltage.
Mix pump hose jammed inside black cover/clamp. Dis connect pump from power source. Remove four
cover/clamp thumb screws. Separate cover/clamp halv es
and remove outer half. Remove jammed hose. Re-install
cover/clamp and tighten four t humb screws securely.
Allow motor t hermal overload to reset. See Sec. 4.2 for
hose replacement. Do not use jammed portion of hose.
Pump motor ov erloaded. Allow internal thermal overload to reset; determine
overload cause and repair.
Pressure switch on pump is defective. Check mechanic al oper at ion and continu i ty of press ure
switch .
Defective motor/capacit or Check motor amperage draw and/or capacitor. Replace
motor or capaci tor.
Defective toggle switch. Check continuity; repair or replace.
2. PUM P O PE RATES BUT CYLINDER W I L L NOT FILL
NOTE 1: A PROPERLY WORKING PUMP WILL FI LL AN 8 OZ. CUP WITH MIX I N ABOUT 9 SECONDS.
NOTE 2: IMMEDIATELY AFTER A "BAG CHANGE" THE PUMP MAY BE UNABLE TO RE-ESTABLISH IT'S PRIME WITH
THE S YS TEM A T OPE RATI NG PRE SS URE. I N TH IS CAS E , TURN THE P UM P O FF. DRAW 2- 3 PINTS TO REDUCE
SY STE M P RES S URE TO ZER O. TURN PUM P ON. PURGE RE M AI NI NG AI R I N MI X BA G A ND P ICK -UP HOS E.
IMPORTANT: Before connecting the pick-up hose to the mix bag, purge the mix bag of air to the extent
possible.
Out of Mix. Replenish mix supply.
MIx pump hose kinked i ns ide black cov e r/ c lamp. Follow mix pump hose jammed repair. (See #1 abov e.)
Hoses assembled incorrectly. Refer to diagram for correct hose connections .
Mix pump hose service life is exceeded. Reposition/replace mix pump hose. See Sec. 4.2.
Mix pump hose not connected to freezer. Connect mix pump hose to freezer.
Ice crystals in mix.
Mix bag drawn against adapter.
Forei g n objec ts i n mix.
Check valve is backwards.
3. OVE RRUN TOO LOW OR NO OVE RRUN
Overrun setting too low. Increase overrun s etting.
Air leak. Tighten all hose clamps.
Air compressor not pumping air. Cont ac t loc al S t o elt ing Dis tr ibutor.
4. OVERRUN TOO HI GH
Mix pump hose service life is exceeded. Reposition/replace mix pump hose.
Out of mix. Replenish mix supply.
Overrun setting too high.
Pick-up leg of mix pump hose is collapsing.
NOTE: ALSO SEE "2" ABOVE.
Completely thaw mix prior to use.
Assure bag is clear of pick-up tube.
Clear blockage. Use fresh mix.
Observe flow arrow for proper orientation.
Decrease overrun setting.
See Section 4.2.
24
5. REPLACEMENT MIX PUMP HOSE WON'T FEED THROUGH PUMP
Feedi n g hos e i nto dis ch arg e hole of mix pump cover . Feed hose into pick-up side of cover.
Hose ends not cut s quarely. Carefully cut hose end off squarely (no tails).
Force feeding too quickly. Gently and slowly as sist feeding of hose up into pick-up
hose side of cover.
Pump motor not runni ng. Turn on motor s wi tch. Also see Item 1 above.
6. AIR EXITING MIX PICK-UP HOSE
Pi ckup t ube check valve mis sing.
7. DISPENSED PRODUCT AIR "POPS"
Overrun setting too high. Reposition/replace mix pump hose.
Mix pump hose service life is exceeded. Reposition/replace mix pump hose.
Overdrawing the freezer's capacity. Reduce di spense rate.
Recent "mix-out" condition. Open spigot fully and allow excess air to "belch" out.
NOTE: ALSO SEE 2 & 4 ABOVE.
8. MIX LEAKAGE FROM PUMP
CAUTION: To prevent mix pump damage from dried mix deposits, immediately disassemble and clean
pump.
Mix pump hose service life is exceeded. Remove mix pump hose. Disconnect pump from power
9. PUMP HAS POOR CAPACITY
Lift and run limits are exceeded. Pump is limited to 10' lift, 20' run.
NOTE: Also see 2, 4, 6 & 7.
10. PUMP IS NOI SY/SQUEA KING
NOTE: THE ACTION OF THE AIR COMPRESSOR ROCKING ARM CREATES A REPETITIVE CLICKING SOUND DURING
OPERATION. THIS IS NORMAL.
NOTE: THE PERISTALTIC MIX PUMP HAS THREE SQUEEZE ROLLERS WHICH USE SELF LUBRICATING BEA RINGS. I F
SQUEAKING EXI STS WITH THE MIX PUM P HOSE IN PLA CE, AND STOPS WITH THE HOSE REMOVED, THE SQUEEZE
ROLLER BEARINGS CAN BE LUBRICATED USING A SILICONE BASED SPRAY. REMOVE THE MIX PUMP HOSE.
DISCONNECT PUMP FROM E LECTRICAL POWER. REMOVE FOUR COVER/CLAM P THUMBSCREWS. REMOVE ENTIRE
COVER/CLAMP AS ONE UNIT. SPRAY SILICONE BASED LUBRICANT ON EACH END OF EACH SQUEEZE ROLLER.
SPIN ROLLERS TO WORK LUBRICANT INTO BEARINGS. REPEAT AS NEEDED.
Cont ac t loc al S t o elt ing Dis tr ibutor.
source. Remove mix pump cover/clamp. THOROUGHLY
rinse t hree squeeze rollers using a spray bottle filled with
hot water. Thoroughly clean all mix from pump. See Sec.
4.2 for hose replacement. Lubricate s queeze roller
bearings, see Item #10 below.
CAUTION: DO NOT USE CLEANING/DISSOLVING TYPE LUBRICANTS LIKE WD-40. THESE LUBRICANTS
ARE NOT BEARING FRIENDLY AND WILL ACCELERATE BEARING WEAR.
11. MIX IN AIR HOSES
Ai r/mix tee above black cover/clamp. Ai r/mix tee must be below black cover/clamp.
Air leak. Tighten all hose clamps.
Mix hose on wrong air/mix tee fitting. Refer to diagram for correct hose connections.
Pressure control manifold o-ring leak. Check o-rin g and manifo ld; repla ce as required.
25
26
SECTION 5
HOW TO ORDER REPLACEMENT PARTS
5.1 HOW TO ORDER REPLACEMENT PARTS
To assure the receipt of the proper replacement parts,
supply your serviceperson with the following information:
A. Model number of equipment.
B. Serial number of model (stamped on nameplate)
C. Part number, part name, and quantity needed.
NOTICE
Minimum billing is $50.00 Net.
5.2 PARTS LIST AND REFERENCE DRAWINGS
The following lists and drawings will aid the user when
ordering parts or servicing.
27
FRONT DOOR PARTS
Drawing
Index No. Part No. Description
7 625133 "O" Ring, Front Door
11 624520 "O" Ring, Air Bleed Valve
12 694200 Spring, Air Bleed Valve
13 482004 Knob, Air Bleed, Black
14 2 110 116 Stem, Air Bleed Valve
15 11071 23 Spigot Handle
16 570998 Retaining Pin
17 2146293 Spigot Extension, 2.1
2157892 Spigot Extension, 1.5
2143024 Spigot Extension, 3.2
18 624655 Spigot "O" Ring
19 624645 Spigot Extension "O' Ring
20 3152581 Spigot, White
21 624677 Spigot "O" Ring
22 1177 90 5 Front Door
23 482035 Knob, Black
28
AUGER P ARTS
Drawing Part
Index No. Number Qty. Description
1 2104552 1 Auger Front Support
2 149003 1 Front Bearing
3 381804 6 Plastic Flight
4 694255 6 Spring
5 4151 17 8 1 Auger
6 624678 1 Rear Seal "O" Ring
7 1 151859 1 Rear Seal Adaptor
8 667868 1 Rear Seal
MISCELLANEOUS PARTS
Description Part No.
Haynes Spray 12 oz.(340 grams) --------------------508017
Petro-Gel Tube 4 oz. (1 13 grams)-------------------- 508135
Spline Lubricant 2 oz. (57 grams)--------------------508048
Brush 4"x 8"x16" (10cm x 20cm x 40,5cm) -------208135
Brush 2.5"x 4"x12" (6,5cm x 10cm x 30,5cm)----208146
Brush .25"x 4"x14" (,6cm x 10cm x 35,5cm) -----208380
Brush 1"x3.5"x18" (2,5cm x 9cm x 45,5cm) ------208465
Drip Tray --------------------------------------------------- 744273
Drip Tray Grid --------------------------------------------- 417006
29
1177816 / 376017
STAINLESS 4-WAY TEE
30
DECALS
Qty. Part Number Description
2 324200 H.P . Manual Reset
2 324798 Clean-Off-Serve
2 324797 Standby/Serve
1 324800 Cab Off-On
2 324799 Pump Off On
1 324141 Caution, Haz. Rot. Blade - Front Panel
1 324509 Cleaning - Right Side
2 324014 Auger Rotation - Evap. Enclosure Rear
4 324686 Danger - Start Auto, on Evap. Support between belts & motors support brkt.
1 723525 Winterizing, Attach to water hose near bottom
2 324106 Caution - Elec. Wiring Mat'ls must conform between water couplings, one rear
panel bottom
2 324346 Caution - Haz. Mov . Parts, on inside of mtr support brkt @ rear
3 324107 Caution - Haz. Mov . Parts, on cond. bkt. rear & (2) on evap. enclosure sides
2 324208 Attn - Ref. Lk Chk, on evap. enclosure sides
2 723552 T ag - Supply volt., inside J-Box
1 723517 Card - Inside one J-Box
2 ID T ags, Back Panel Top
1 324548 Add. Vent Back Panel Ctr Top
1 Made in U.S.A. - Back panel
2 324103 Caution - Rot. Shaft, on gearbox support bracket
2 324151 Field Connections, J-Box cover, out side
3 324125 Danger Elec.Shock, J-Box covers outside, back panel bottom
1 324242 Warm/Cold, @ T-Stat
2 324565 Night/Serve - Temp. Control Bracket
2 324158 Use copper cond. only, inside both J-boxes
2 324566 Wired According to, on elec. schematic envelope
2 130000 Elec. Schematic Envelope
1 324065 Water Inlet - Back panel above inlet coupling
1 324803 Header panel decal (Stoelting Logo)
1 324804 Header panel decal (Stoelting Swirl)
1 324805 Header panel decal (DQ Logo)
31
32
GENERAL ORDER ADVICE
Customer No.: ________________ Customer P.O. No.: ________________ Stoelting Order No.: ______________
Sold T o: _____________________________________ Date: __________________________________________
____________________________________________ Ship T o: ________________________________________
____________________________________________ _______________________________________________
____________________________________________ _______________________________________________
Contact Name: _______________________________ _______________________________________________
Phone: ______________________________________ _______________________________________________
Fax #: ______________________________________ Terms of Payment: _______________________________
Requested Routing: ______________________________
Freight: Collect __________ Prepaid __________ Prepay & Add __________ Account # ________________
Third Party Billing _____________________________________
_____________________________________
_____________________________________ FAX or CALL your local distributor.
_____________________________________
Order Comments:
Always use original factory replacement parts to assure optimum machine performance. Simply
use this form to order from your distributor. Call 920-894-2293 for Commercial Products to direct you to your local
distributor.
REBMUNTRAP/LEDOM.YTQNOITPIRCSED$TINU$.TXE
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840805.zo2ebuL-enilpS
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33
34
GENERAL ORDER ADVICE
Customer No.: ________________ Customer P.O. No.: ________________ Stoelting Order No.: ______________
Sold T o: _____________________________________ Date: __________________________________________
____________________________________________ Ship T o: ________________________________________
____________________________________________ _______________________________________________
____________________________________________ _______________________________________________
Contact Name: _______________________________ _______________________________________________
Phone: ______________________________________ _______________________________________________
Fax #: ______________________________________ Terms of Payment: _______________________________
Requested Routing: ______________________________
Freight: Collect __________ Prepaid __________ Prepay & Add __________ Account # ________________
Third Party Billing _____________________________________
_____________________________________
_____________________________________ FAX or CALL your local distributor.
_____________________________________
Order Comments:
Always use original factory replacement parts to assure optimum machine performance. Simply
use this form to order from your distributor. Call 920-894-2293 for Commercial Products to direct you to your local
distributor.
REBMUNTRAP/LEDOM.YTQNOITPIRCSED$TINU$.TXE
531805leG-orteP
840805.zo2ebuL-enilpS
408183sthgilFreguA
300941gnihsuBt
868766laeSraeRreguA
876426gniR-OlaeSraeRreguA
531802sehsurBgninaelC
083802sehsurBgninaelC
783802sehsu
564802sehsurBgninaelC
764802sehsurBgninaelC
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norFreguA
rBgninaelC
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35
WARRANTY
SOFT SERVE / SHAKE FREEZERS
1. Scope:
Stoelting, LLC warrants to the first user (the “Buyer”) that the freezer cylinders, hoppers, compressors,
drive motors, speed reducers, auger and auger flights of Stoelting soft serve / shake freezers will be free
from defects in materials and workmanship under normal use and proper maintenance appearing within
five (5) years, and that all other components of such equipment manufactured by Stoelting will be free from
defects in material and workmanship under normal use and proper maintenance appearing within twelve
(12) months after the date that such equipment is originally installed.
Disclaimer of Other Warranties:
2.
THIS WARRANTY IS EXCLUSIVE; AND STOELTING HEREBY DISCLAIMS ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE.
Remedies:
3.
Stoelting’s sole obligations, and Buyer’s sole remedies, for any breach of this warranty shall be the repair
or (at Stoelting’s option) replacement of the affected component at Stoelting’s plant in Kiel, Wisconsin, or
(again, at Stoelting’s option) refund of the purchase price of the affected equipment, and, during the first
twelve (12) months of the warranty period, deinstallation/reinstallation of the affected component from/into
the equipment. Those obligations/remedies are subject to the conditions that Buyer (a) signs and returns
to Stoelting, upon installation, the Checklist/Warranty Registration Card for the affected equipment, (b)
gives Stoelting prompt written notice of any claimed breach of warranty within the applicable warranty
period, and (c) delivers the affected equipment to Stoelting or its designated service location, in its original
packaging/crating, also within that period. Buyer shall bear the cost and risk of shipping to and from
Stoelting’s plant or designated service location.
Exclusions and Limitations:
4.
This warranty does not extend to parts, sometimes called “wear parts”, which are generally expected to
deteriorate and to require replacement as equipment is used, including as examples but not intended to
be limited to o-rings, auger seals, auger support bushings and drive belts. All such parts are sold
AS IS.
Further, Stoelting shall not be responsible to provide any remedy under this warranty with respect to any
component that fails by reason of negligence, abnormal use, misuse or abuse, use with parts or equipment
not manufactured or supplied by Stoelting, or damage in transit.
THE REMEDIES SET FORTH IN THIS WARRANTY SHALL BE THE SOLE LIABILITY
STOELTING AND THE EXCLUSIVE REMEDY OF BUYER WITH RESPECT TO EQUIPMENT
SUPPLIED BY STOELTING; AND IN NO EVENT SHALL STOELTING BE LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER FOR BREACH OF
WARRANTY OR OTHER CONTRACT BREACH, NEGLIGENCE OR OTHER TORT, OR ON
ANY STRICT LIABILITY THEORY.
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