ENGLISH
Operator’s Manual
CAYENNE® HEAT ‘N SERVE
4/3 RECTANGULAR RETHERMALIZER
Item Description Voltage Watts Amps Plug
72050 T43R Countertop without Drain 120 1600 13.3 5-15P
72051 TD43R Countertop with Drain 120 1600 13.3 5-15P
72788 T43R Countertop without Drain 120 1600 13.3 5-15P
72055 T43R Countertop without Drain (Canada Only) 120 1600 13.3 5-20P
72056 TD43R Countertop with Drain (Canada Only) 120 1600 13.3 5-20P
72109 TD43R DI Drop-In with Drain 120 1600 13.3 5-15P
72112 TD43R DI Drop-In with Drain 240 1600 7.7 6-15P
72111 TD43R DI Drop-In with Drain (Canada Only) 120 1600 7.7 5-20P
Thank you for purchasing this Vollrath equipment. Before operating the equipment, read and familiarize yourself with the following operating
and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and packaging. Use this
packaging to ship the equipment if repairs are needed.
Item No. 2350109-1 en Rev 06/14
saFety PreCautions
To ensure safe operation, read the following statements and
understand their meaning. Please read carefully.
WARNING
Warning is used to indicate the presence of a hazard that can cause
severe personal injury, death, or substantial property damage if the
warning is ignored.
CAUTION
Caution is used to indicate the presence of a hazard that will or can
cause minor personal injury or property damage if the caution is
ignored.
NOTE
Note is used to notify people of installation, operation, or
maintenance information that is important but not hazard-related.
For Your Safety!
These precautions should be followed at all times. Failure to follow
these precautions could result in injury to yourself and others.
Features and Controls
F
C
D
A
B
Figure 1. Features and Controls for Countertop Model.
E
To reduce risk of injury or damage to the equipment:
Use only grounded electrical outlets matching the nameplate rated
voltage.
Use equipment in a at, level position.
Do not use an extension cord with this equipment. Do not plug this
equipment into a power strip or multi-outlet power cord.
Unplug equipment, turn off and let it cool before cleaning or moving.
Unplug equipment when not in use.
ENGLISH
Do not operate without water.
Do not spray controls or outside of equipment with liquids or cleaning
agents.
Do not clean equipment with steel wool.
Keep equipment and power cord away from open ames, electric
burners or excessive heat.
Do not operate unattended.
Do not operate equipment in public areas and/or around children.
Do not operate if equipment has been damaged or is malfunctioning in
any way.
FunCtion and PurPose
This equipment is intended to rethermalize containers of refrigerated,
previously cooked food and hold containers of hot food at safe serving
temperatures. This equipment is not intended or designed to cook raw
food product. Before using this equipment it must be cleaned and dried
thoroughly. This equipment is not intended for household, industrial or
laboratory use.
unPaCking the equiPment and initial setuP
When no longer needed, dispose of all packaging and materials in an
environmentally responsible manner.
1. Remove all packing material and tape, as well as any protective plastic
from the equipment.
2. Clean any glue residue left over from the plastic or tape.
3. Place the equipment in the desired location.
4. For installation of drop-in units see Appendix A.
F
G
G
C
G
E
B
D
Figure 2. Features and Controls for Drop-In Models.
A
ON/OFF SWITCH. Switches the equipment power ON or OFF. A light
illuminates when the equipment power is on.
B
HEAT CONTROL. Used to set or adjust the temperature of the well.
The higher the number the higher the temperature, the lower the
number the lower the temperature. On drop-in models this is also the
ON/OFF switch.
C
POWER LIGHT. Illuminates when power is switched on to the unit.
D
LOW WATER LIGHT. Illuminates when the well needs water added. If
the light illuminates during operation, clean fresh water must be added
to the well.
E
DRAIN VALVE (some models). Used to drain water from the well.
F
WATER LEVEL MARKS. Indicates the correct water level.
G
THUMBSCREWS. Used to secure the unit to the counter.
2
OperatOr’s Manual
oPeration
WARNING
Electrical Shock Hazard.
Keep water and other liquids from entering the
inside of the unit. Liquid inside the unit could cause
an electrical shock. Do not damaged power cord.
Do not over ll wells, pans or trays. Liquid could contact the
electrical components and cause a short circuit or an electrical
shock. Unplug unit before performing service, draining or removing
spillage pans and trays. Do not spray water or cleaning products.
Do not use a power cord that has been modied or damaged.
control (B) to the maximum heat setting. Preheat for 15 minutes.
2. Place container of hot food product, above 140 °F (60 °C), into
preheated equipment.
3. Reduce heat setting to a level that will maintain a safe holding
temperature and maintain food quality. See food safety precautionary
note.
During operation:
4. Maintain water level at or near water level mark. Periodically
(approximately 2 hours) remove the container of food and check the
water level. Add hot water if needed. Some models are equipped with a
low water indicator light (B) that illuminates when the water level is low.
When nished using the equipment:
WARNING
Burn Hazard.
Do not touch hot food, liquid or heating surfaces
while equipment is heating or operating.
Hot surfaces, steam and food can burn skin. Allow the hot surfaces
to cool before handling. Do not drop or spill water onto the cooking
surface as it can spray or splatter.
1. Fill the well to the correct level water mark (F) with clean fresh water.
Correct level is about 1” (2.5 CM) of water. Do not over ll. See Figure 1.
2. Plug electrical power cord into a grounded outlet matching the nameplate
rated voltage.
NOTE:
If using fractional size pans, adapter bars must be used to keep steam
from escaping from between pans.
1. Turn the heat control (B) to lowest setting, turn the power switch (A) to
the OFF position and unplug unit. When removing hot food containers
from unit use gloves, mitts or pot holders to protect hands.
2. Allow the unit and water to cool completely.
3. Place a suitable container directly under the drain valve (E) or over a
oor drain. Turn the open/close lever to the open position monitoring the
ow of liquid going into the container. Use caution to avoid spills that may
create a slippery condition. Turn open/close lever to the closed position
before the container is full. Dispose of the drained water. Repeat this
procedure if necessary.
4. Follow the CLEANING section of this manual.
Cleaning
To maintain the appearance and increase the service life, clean your
equipment daily.
Rethermalizing refrigerated food that has been previously
cooked:
1. Preheat the water in the wells by covering wells with empty food
containers or covers, and then turning the unit ON and setting the heat
control (B) to the maximum heat setting. Preheat for 15 minutes.
2. Place covered container(s) of chilled food product to be rethermalized
into equipment. See food safety precautionary note.
3. During the rethermalization process, monitor food temperatures closely
for food safety.
NOTE:
To reach the required safe food temperature as quickly as possible, do
not add water or remove food pan during the rethermalization process.
4. Reduce heat setting to a level that will maintain a safe holding
temperature and maintain food quality. See food safety precautionary
note.
Food Safety Precautionary Note:
Monitor food temperature closely for food safety. The United States
Public Health Service recommends that hot food be held at a minimum
of 140 ºF (60 ºC) to help prevent bacteria growth. Maintain correct water
level and temperature setting. Periodically remove food container and
check the water level. Add water if needed.
Hot Food Holding:
1. Preheat the water in the wells by covering wells with empty food
containers or covers, and then turning the unit ON and setting the heat
Hot surfaces, steam and food can burn skin. Allow the hot surfaces
to cool before handling. Do not drop or spill water into the cooking
surface as it can spray or splatter.
NOTE:
Do not use caustic cleaning chemicals, steel wool or
commercial lime removal products to clean the equipment.
Thoroughly rinse equipment with water after cleaning.
1. Unplug the equipment.
2. Allow the equipment to cool completely before cleaning.
Do not over ll wells, pans or trays. Liquid could contact the
electrical components and cause a short circuit or an electrical
shock. Unplug unit before performing service, draining or removing
spillage pans and trays. Do not spray water or cleaning products.
Do not use a power cord that has been modied or damaged.
ENGLISH
WARNING
Burn Hazard.
Do not touch hot food, liquid or heating surfaces
while equipment is heating or operating.
WARNING
Electrical Shock Hazard.
Keep water and other liquids from entering the
inside of the unit. Liquid inside the unit could cause
an electrical shock. Do not damaged power cord.
OperatOr’s Manual
3
NOTE:
Do not immerse the cord, plug or equipment in water or any
other liquid.
1. Turn the heat control (B) to lowest setting, turn the power switch (A) to the
OFF position and unplug unit. When removing hot food containers from unit
use gloves, mitts or pot holders to protect hands.
2. Allow the unit and water to cool completely.
3. Place a suitable container directly under the drain valve (E) or over a oor
drain. Turn the open/close lever to the open position monitoring the ow of
liquid going into the container. Use caution to avoid spills that may create
a slippery condition. Turn open/close lever to the closed position before
the container is full. Dispose of the drained water. Repeat this procedure if
necessary.
4. Dispose of the water.
5. Using a damp cloth, sponge dipped in soapy water to clean the inside of the
well and the outside of the equipment.
troubleshooting Chart
Problem It might be caused by Course of Action
Low Water Light (some models) illuminates.
Low water in the well. Add hot water to the well to bring to correct level.
Pilot light malfunction. Replace pilot light.
The ON/OFF light comes on, equipment does not heat.
The equipment does not get hot enough. Too much water in the well. Reduce water amount to the correct level.
The equipment runs out of water in a short time.
Heating element malfunction. Replace heating element.
Thermostat control malfunction. Replace thermostat control.
Not using adapter bars with partial size
or special shaped pans.
Use adapter bars.
ENGLISH
serviCe and rePair
There are no user serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the equipment or replace a damaged power
cord yourself. Do not send equipment directly to the Vollrath Company. Please contact the qualied professional repair service listed below.
VOLLRATH Technical Service • 1-800-628-0832 • Email: techservicereps@vollrathco.com
When contacting the Authorized Professional Service Center, please be ready with the item number, model number (if applicable), serial number, and proof of
purchase showing the date the unit was purchased.
aPPendix a
Have the unit installed only by qualied service personnel. The cutout opening in counter must be in accordance with the chart below. All openings must be
within 1/8” of the stated dimension. Use the watertight gasket provided to seal between counter and unit to prevent water from leaking into control areas.
Model/Size Cut-out Opening, in. (cm)
72109 13-1/4 x 27-1/2 (33.6 x 69.8)
72112 13-1/4 x 27-1/2 (33.6 x 69.8)
72 111 13-1/4 x 27-1/2 (33.6 x 69.8)
Control Box 5-7/8 x 6-3/8 (16.1 x 14.9)
NOTE
All cutout openings must be within 1/8” of listed opening sizes.
1. Place the watertight gasket over the cut-out and center the well.
2. Tighten the thumbscrews (G) slowly and in an alternating pattern to evenly compress the gasket. See Figure 1. The gasket should create a 1/8” (3 mm) gap
between the well and the mounting surface.
3. Plug the equipment into a properly grounded electrical supply matching the nameplate rating. Damage to the equipment can occur if incorrect power is
supplied to equipment.
4. Follow the OPERATION section of this manual.
4
OperatOr’s Manual
eleCtriCal draWing - 120 volt 4/3 droP-in Warmer
120 Volt 3/4 Drop-In Warmer
Wire Diagram
CONTROL SIDE
120 Volt
WARMER COVER
LOW WATER LIGHT
HEAT ON LIGHT
POWER CORD SET WHITE
# 10-32 GROUND
LOW WATER LIGHT
LOW WATER LIGHT
HEAT ON LIGHT
ORANGE
BLACK
BLACK
WHITE
WHITE
GREEN
BLACK
BLACK
PANEL GROUND
GREEN
BLACK
HEATER #10
RING RIGHT
WHITE
eleCtriCal draWing - 208-240 volt 4/3 droP-in Warmer
GREEN - LOOSE
GREEN - LOOSE
ORANGE
ORANGE
ORANGE
WARMER SIDE
WHITE LOOSE
120 Volt
UNIVERSAL THERMOSTAT BRACKET
(UTB) GROUND LEFT HEATER
UTB RIGHT HEATER
WARMER COVER PANEL GROUND
LOW WATER THERMOSTAT
DRAIN SIDE HEATER #10 RING
LOW WATER THERMOSTAT
LEFT HEATER (SIDE OPPOSITE DRAIN)
HIGH LIMIT 17950 THERMOSTAT
RIGHT HEATER (DRAIN SIDE)
HIGH LIMIT
HEATER #10 RING LEFT
ENGLISH
LOW WATER LIGHT
POWER ON SWITCH
HEAT ON LIGHT
# 10-32 GROUND
HEAT ON LIGHT
AND WATER LIGHT
THERMOSTAT
#2 TERMINAL
POWER ON
SWITCH
240 Volt 3/4 Drop-In Warmer
Wire Diagram
CONTROL SIDE
208-240 Volt
ORANGE
WHITE
WHITE
GREEN
BLACK
BLACK
THERMOSTAT
#1 TERMINAL
BLACK LOOSE
WARMER COVER
PANEL GROUND
GREEN
BLACK
HEATER #10
RING RIGHT
WHITE
ORANGE
ORANGE
WARMER SIDE
208-240 Volt
GREEN - LOOSE
GREEN - LOOSE
WHITE LOOSE
UNIVERSAL THERMOSTAT BRACKET
(UTB) GROUND LEFT HEATER
UTB RIGHT HEATER
WARMER COVER PANEL GROUND
LOW WATER THERMOSTAT
DRAIN SIDE HEATER #10 RING
LOW WATER THERMOSTAT
LEFT HEATER (SIDE OPPOSITE DRAIN)
HIGH LIMIT THERMOSTAT
RIGHT HEATER (DRAIN SIDE)
HIGH LIMIT
OperatOr’s Manual
5
eleCtriCal draWing - 120 volt 4/3 CountertoP Warmer, (units made aFter marCh 1999)
120 Volt 4/3 Warmer
Units After March 1999
Dual Pole
Rocker Switch
L
G
Low Water
Light
N
eleCtriCal draWing - 120 volt 4/3 CountertoP Warmer, (units made beFore marCh 1999)
ENGLISH
Power Light
Thermostat
Heater
Element
Heater
Element
High Limit
Switch
120 Volt 4/3 Warmer
Units Before March 1999
L
High Limit
Switch
Low Water
Light
High Limit
Switch
6
G
N
OperatOr’s Manual
Lighted
Three Pole
Switch
Thermostat
Heater
Element
Heater
Element
High Limit
Switch
High Limit
Switch
High Limit
Switch
exPloded vieW - 4/3 heat ‘n serve rethermalizer ~ 72050 and 72055
15
3
1
27
12
26
25
16
22
24
2
3
2
1
3
11
28
18
19
17
29
23
21
6
7
8
4
8
5
7
10
9
11
5
8
4
8
7
3
10
ENGLISH
sPar Parts list - 4/3 heat ‘n serve rethermalizer ~ 72050 and 72055
Callout
1 17755 WELL, 4/3's PLASTIC
2 17868 "D" SHAPED HEATER GASKET
3 44287 HEATER, 120V 800W
4 44459 HI LIMIT PLATE
5 17504 THERMOSTAT, HIGH LIMIT
6 17741 LOOP CLAMP
7 17020 SCREW #6-32 x 1/2" PH RD
8 17019 #6-32 KEPS NUT
9 25438 THERMOSTAT - REGULATING
10 17117 SCREW 10-32 x 1/4" PHILLIPS
11 17014 SCREW, #10-32 X .625 THREAD ROLLING
12 44293 PANEL, SIDE
13 44297 PANEL, BACK
14 44295 PANEL, FRONT
15 23095 Rivet, Pop - .125 Dia.
16 17074 THERMOSTAT, SHORT CAPILLARY
Part
Number
Description
Callout
Number
17 17686 SCREW, M4-0.7 X 5MM
18 1755901 PILOT LIGHT, BLUE - 120V
19 17388 KNOB, CONTROL
20 17848 HARNESS, WIRE (NOT SHOWN)
21 44292 PANEL, BOTTOM
22 17416 LEG, PHENOLIC (BLACK)
23 17018 SCREW, 8-32 X .500
24 21775 #8-32 TRUSS HEAD .500 LG.
25 17023 CORD, POWER, 120V 5-15P
25 17860 CORD, POWER, 120V 5-20P (Canada Only)
26 17872 90 DEG STRAIN RELIEF
27 23989 CLAMP, LOOP, 3/8 DIA X 1/2
28 17559 PILOT LIGHT, RED - 120V
29 2325401 SWITCH, ROCKER, 125V
Part
29292-2
Description
SWITCH KIT, For models made before March
1999
OperatOr’s Manual
7
exPloded vieW - 4/3 heat ‘n serve rethermalizer ~ 72109, 72111 and 72112
17
4
17
1
9
21
ENGLISH
22
23
3
24
DETAIL B
SCALE 1 : 3
19
B
15
23
26
A
27
14
20
13
7
8
6
5
10
12
DETAIL A
SCALE 1 : 2
16
13
18
12
8
OperatOr’s Manual
sPare Parts list - 4/3 heat ‘n serve rethermalizer ~ 72109, 72111 and 72112
Callout
1 17800 WELL, 4/3's PLASTIC, W/DRAIN 1 1 1
2 44138 CONTROL BOX ASSEMBLY, 240V 1
3 44024 BOTTOM COVER 1 1 1
4 44287 HEATER, 120V 800W 2 - 2
5 17847 CORD, POWER, 120V 5-15P 1
5 17860 CORD, POWER, 120V 5-20P 1
5 17739 CORD, POWER, 240V 6-15P 1
6 26543 CORD CONNECTOR 1 1 1
7 44196 DRAIN ADAPTER 1 1 1
8 23424 DRAIN VALVE ASSEMBLY 1 1 1
9 17868 "D" SHAPED HEATER GASKET 2 2 2
10 17950 THERMOSTAT, HIGH LIMIT 2 2 2
11 25438 THERMOSTAT - REGULATING 1 1 1
12 17496 SCREW, #6-32 X .250 6 6 6
13 17014 SCREW, #10-32 X .625 9 9 9
14 17365 O-RING, ADAPTER, DRAIN 1 1 1
15 17018 SCREW, 8-32 X .500 6 6 6
16 17928 UNIVERSAL THERMOSTAT BRACKET 2 2 2
17 17117 SCREW, #10-32 X .25 LG. 2 2 2
18 23686 RIVET, POP - .125 DIA. 4 4 4
19 44005 MOUNTING BRACKET 1 1 1
Part
Number
44277 HEATER, 240V 800W - 2 -
Description
Model
72109
Model
72112
Model
72111
ENGLISH
20 44001 MOUNTING BRACKET W/CUTOUT 1 1 1
21 44179 MOUNTING CLIP 4 4 4
22 23035 1/4-20 x 2" THUMB SCREW 4 4 4
23 17020 SCREW #6-32 x 1/2" PH RD 1 1 1
24 17019
25 17083
26 17428
27 44137
17972
17973
29292-2
17019 #6-32 KEPS NUT 2 2 2
SLEEVING (NOT SHOWN) 1 1 1
RATING LABEL - NSF 1 1 1
CONTROL BOX ASSEMBLY, 120V 1 1
HARNESS ASSEMBLY (120V) 1 1
HARNESS ASSEMBLY (240V) 1
SWITCH KIT, For models made before
March 1999
1 1 1
OperatOr’s Manual
9
exPloded vieW - 4/3 heat ‘n serve rethermalizer ~ 72051 and 72056
3
1
16
28
17
2
3
2
18
19
ENGLISH
26
45
27
23
25
32
29
22
12
24
43
33
33
42
20
34
43
31
30
6
7
4
8
8
11
5
5
7
8
4
10
OperatOr’s Manual
1
3
12
9
10
11
3
8
712
sPare Parts list - 4/3 heat ‘n serve rethermalizer ~ 72051 and 72056
Callout
1 17800 1 WELL, 4/3's PLASTIC, W/DRAIN
2 17868 2 "D" SHAPED HEATER GASKET
3 44287 2 HEATER, 120V 800W
4 44459 2 HI LIMIT PLATE
5 17504 2 THERMOSTAT, HIGH LIMIT
6 17741 1 LOOP CLAMP
7 17020 9 SCREW #6-32 x 1/2" PH RD
8 17019 10 #6-32 KEPS NUT
9 25438 1 THERMOSTAT - REGULATING
10 17496 2 SCREW 6-32 x 1/4" THREAD/FORM
11 17117 2 SCREW 10-32 x 1/4" PHILLIPS
12 17014 9
13 44293 2 PANEL, SIDE
14 44299 1 PANEL, BACK
15 44286 1 PANEL, FRONT
16 23095 12 Rivet, Pop - .125 Dia.
17 17074 1 THERMOSTAT, SHORT CAPILLARY
18 17686 2 SCREW, M4-0.7 X 5MM
19 1755901 1 PILOT LIGHT, BLUE - 120V
20 17388 1 KNOB, CONTROL
21 17848 1 HARNESS, WIRE (NOT SHOWN)
22 44303 1 PANEL, BOTTOM
23 17416 4 LEG, PHENOLIC (BLACK)
24 17018 14 SCREW, 8-32 X .500
25 21775 12 #8-32 TRUSS HEAD .500 LG.
26 17847 1 CORD, POWER, 120V 5-15P
27 17872 1 90 DEG STRAIN RELIEF
28 44288 2 WELL SPACER
29 17365 1 O-RING, ADAPTER, DRAIN
30 43388 1 DRAIN ADAPTER
31 23403 1 ELBOW, 3/4 NPT X 1/2 BARB
32 Default 1 FAUCET
33 23619 1 3/8 NPT Straight Pipe Coupling
34 23413 1 3/8 Pipe to 1/2 Tube Adapter
35 17865 1 LABEL - RATING
36 17428 1 RATING LABEL - NSF
37 17858 1 LABEL, CONTROL
Part
Number
QTY Description
SCREW, #10-32 X .625 THREAD
ROLLING
Callout
38 17875 1
39 17106 1
40 17856 1 PRODUCT LABEL
41 17559 1 PILOT LIGHT, RED - 120V
42 2325401 1 SWITCH, ROCKER, 125V
43 23408 1 TUBING, 1/2" ID SILICONE 23.0"
44 26883 2 CLAMP-HOSE 7/8" OD TUBING
45 17860 1 Cord, Power, 120V 5-20P (Canada Unit)
Part
Number
29292-2
QTY Description
OSI - 4/3 THERMOSET WELL (NOT
SHOWN)
DC 732 RTV SEALANT, CLEAR (NOT
SHOWN)
SWITCH KIT, For models made before
March 1999
ENGLISH
OperatOr’s Manual
11
Warranty statement For the vollrath Co. l.l.C.
This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to
purchasers for such uses.
The Vollrath Company LLC warrants each of its products listed below against defects in materials and workmanship for the applicable period provided below. All
other products manufactured or distributed by The Vollrath Company LLC are warranted against defects in materials and workmanship for a period of one year.
In all cases, the warranty runs from the date of the end user’s original purchase found on the receipt.
Replacement parts – The warranty period is 90 days.
For complete warranty information, product registration and new product announcement, visit www.vollrath.com.
www.vollrath.com
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201
U.S.A.
Main Tel: 800.628.0830
Fax: 800.752.5620
Technical Services: 800.628.0832
Service Fax: 920.459.5462
Canada Service: 800.695.8560
© 2014 The Vollrath Company, L.L.C.
Item No. 2350109-1 en Rev 6/14
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