Thank you for purchasing this Vollrath equipment. Before operating the
equipment, read and familiarize yourself with the following operating
and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE
REFERENCE. Save the original box and packaging. Use this packaging
to ship the equipment if repairs are needed.
SAFETY PRECAUTIONS
To ensure safe operation, read the following statements and understand
their meaning. This manual contains safety precautions which are
explained below. Please read carefully.
WARNING
Warning is used to indicate the presence of a hazard that will or can
cause severe personal injury or death.
CAUTION
Caution is used to indicate the presence of a hazard that will or can
cause minor or major personal injury if the caution is ignored.
NOTICE: Notice is used to note information that is important but not
hazard-related.
To reduce risk of injury or damage to the equipment
• Plug only into grounded electrical outlets matching the voltage on
the rating plate.
• Use this equipment in a flat, level position.
• Unplug equipment and let it cool before cleaning or moving.
Equipment remains hot after it is turned off.
• Unplug when not in use.
• Keep equipment and power cord away from open flames, electric
burners or excessive heat.
• Do not operate unattended.
• Closely supervise equipment operating in public areas and/or
around children.
• Do not operate if equipment has been damaged or is malfunctioning.
Operator’s Manual
Models JPO14, JPO18
Item No.ModelDescription
PO4-20814L-R
PO4-20814R-L14" Wide Right to Left Conveyor, 208V
PO4-22014L-R14" Wide Left to Right Conveyor, 220V
PO4-22014R-L14" Wide Right to Left Conveyor, 220V
PO4-24014L-R14" Wide Left to Right Conveyor, 240V
PO4-24014R-L14" Wide Right to Left Conveyor, 240V
PO4-20818L-R
PO4-20818R-L18" Wide Right to Left Conveyor, 208V
PO4-22018L-R18" Wide Left to Right Conveyor, 220V
PO4-22018R-L18" Wide Right to Left Conveyor, 220V
PO4-24018L-R18" Wide Left to Right Conveyor, 240V
PO4-24018R-L18" Wide Right to Left Conveyor, 240V
JPO14
JPO18
FUNCTION AND PURPOSE
This equipment is intended to bake fresh dough and par baked pizza
and flat breads - one at a time. It is not intended to bake frozen pizza,
deep dish pizza or cook raw food or raw toppings. It is intended for use
in commercial foodservice operations that serve pizzas, but that also
have other menu items. It is intended for occasional, not continuous
use. It is not intended for pizzerias. It is not intended for household,
industrial or laboratory use.
14" Wide Left to Right Conveyor, 208V
18" Wide Left to Right Conveyor, 208V
CLEARANCE AND ENVIRONMENT REQUIREMENTS
Do not place this oven on surfaces or near walls, partitions or kitchen
furniture unless they are made of non-combustible material or clad with
non-combustible heat-insulating material. This oven must not be used
near or below curtains and other combustible materials. Do not place
the oven adjacent to a heat producing appliance.
Register your product at Vollrath.com/registration and become eligible to win a free 10" Vollrath Tribute® fry pan.
2017 The Vollrath Company L.L.C. Part No. 350842-1 en11/24/17
SET UP
FROZEN/FRESH DOUGH HANDLING TIPS
1. Place the oven on a hard, flat, stable surface.
2. Install the legs.Two people required. Have one person lift one end of
the oven while the other person installs the legs. Repeat for the other
side of the oven.
NOTICE: Legs must be installed. Failure to install the legs will
restrict airflow and cause the oven to overheat.
3. Install the load and unload trays to match the conveyor direction.
The load tray slants toward the conveyor. The unload tray slants
away from the conveyor.
The following are general tips. Follow any instructions specific to your
brand of dough or recipe.
• Remove the wrapping from frozen dough balls.
• Place the dough balls a few inches apart, into a proofing box or on a
sheet pan.
• Lightly spray top of the dough balls with a non-stick cooking spray,
then cover with a layer of freezer paper.
• Refrigerate over night.
• Only remove enough dough balls from the sheet pan to
accommodate what you will need for a few hours.
• Sprinkle flour, cornmeal or Pizza Crisp onto the surface on which
you plan to roll out the dough.
• Roll the dough, starting from the center and working your way to the
outer edges. Turn the dough as you work toward the outer edges to
maintain a round shape.
• Use a rolling pin, dough press or dough sheeter to form the dough
to the desired size and thickness.
• Place the flattened shell onto a dark metal or seasoned pizza screen
or pan.
NOTICE: Fresh dough pizzas must be baked on metal pizza
screens or pizza pans. Do NOT put fresh dough pizzas
directly on the conveyor. Dough will stick to or fall
through the conveyor.
NOTICE: Do NOT use paper pizza pans in this oven. Paper pizza
pans will burn and could create a fire hazard.
NOTICE: Dark metal or seasoned metal pans perform best. Shiny
metal or aluminum foil will reflect heat away from the
pizza and preventing browning.
PIZZA ASSEMBLY TIPS
• Spread the sauce, starting from the center and moving toward the
outer edges of the crust to ensure a uniform thickness of sauce.
Leave an inch of space to the outer edge of the crust to allow the
crust to brown. Spreading sauce too close to the edge prevents the
crust from browning.
• Spread out high moisture content toppings, such as vegetables.
High moisture toppings will prevent the surrounding areas from
baking until ALL of the moisture has evaporated.
A Heat Shields
B Crumb Trays
C Load / Unload Trays
Load Slants toward conveyor
Unload Slants away from conveyor
D Reset Button (Reference only. See page 4.)
E On/Off Switch
OOff Position
IOn Position
F Top Heat Control Knob
G Bottom Heat Control Knob
H Conveyor Speed Knob
BEFORE FIRST USE
1. Clean the oven. See “Daily Cleaning” on page 4.
OPERATION
Test
CAUTION
Burn Hazard
Do not touch the equipment while it is heating or operating.
Hot surfaces can burn skin.
NOTICE: The crumb trays must be installed in the oven during
Preheat
1. Plug the oven into a grounded electrical outlet that matches the
2. Adjust the entry and exit heat shields to allow pizzas to pass into the
3. Press the ON/OFF toggle switch to the ON (I) position.
4. Set the top and bottom heat controls and conveyor speed.
5. Wait 20 minutes for the oven to preheat.
operation. Failure to install the crumb trays will cause the
oven to overheat.
rating on the name plate found on the oven.
NOTICE: Using a voltage other than the nameplate rated voltage
oven, and to regulate the amount of heat retained at each end of the
oven to achieve desired results.
Tips:
Tip: Set the bottom heat approximately 75
than the top control.
will cause damage to the unit. Incorrect voltage,
modification to the power cord or electrical components
can damage unit and will void the warranty.
Pizza TypeSuggestions
Fresh DoughEntry shield all the way down, and exit shield
Par BakedEntry and exit shields open to finish crust and
partially down to retain heat to bake the dough.
brown the toppings.
° to 100° degrees hotter
NOTICE: Fresh dough pizzas must be baked on metal pizza screens
NOTICE: Do NOT use paper pizza pans in this oven. Paper pizza pans
NOTICE: Dark metal or seasoned metal screens and pans perform
1. Test the settings by placing a sample pizza into the oven.
2. Monitor the baking process and adjust the temperatures and
3. Evaluate the results.
or pizza pans. Do NOT put fresh dough pizzas directly on
the conveyor. Dough will stick to or fall through the
conveyor.
will burn and could create a fire hazard.
best. Shiny metal or aluminum foil will reflect heat away
from the pizza and preventing browning.
conveyor speed to prevent the pizza from burning.
Bake
1. Adjust the top and bottom heat control settings and conveyor as
needed to achieve desired results. Allow time for the oven to adjust
to new heat settings before placing a pizza on the conveyor.
2. Do not overload the oven. Wait a few minutes for the oven to recover
before placing the next pizza onto the conveyor.
Maximum oven capacity:
JPO14 ModelsOne 12" diameter pizza or multiple smaller pizzas
JPO18 ModelsOne 16" diameter pizza or multiple smaller pizzas
with a combined maximum diameter of 12" .
with a combined maximum diameter of 16" .
If a Pizza is Stuck in the Oven
1. Position the ON/OFF switch to the OFF (O) position and unplug the
oven.
2. Let the oven cool completely.
3. Use tongs to remove the pizza. Take care to not bump the glass
heating elements above and below the conveyor.
Do not spray water or cleaning products. Liquid could contact
the electrical components and cause a short circuit or an
electrical shock.
WARNING
Daily Cleaning
1. Press the ON/OFF switch to the OFF (O) position and unplug the
oven.
2. Let the oven cool completely.
3. Slightly dampen a soft cloth with a warm water.
4. Use the dampened cloth to clean the exterior of the oven, the air
intake under the oven, the load and unload trays.
CAUTION
Burn Hazard
Allow equipment to cool before moving or cleaning.
NOTICE: Do not use abrasive materials, scratching cleansers or
scouring pads to clean the exterior of the equipment.
These can damage the finish.
Clean the Conveyor
1. Plug in the oven.
2. Press the ON/OFF switch to the ON (I) position
3. Rotate the top and bottom heat control knobs to the lowest setting.
4. Rotate the conveyor speed knob to 10.
5. Press and hold a heat resistant (steel wool, metal wire brush, etc)
abrasive pad or brush against the conveyor. Move the pad or brush
back and forth (left to right) across the conveyor to remove food
debris.
6. Empty and clean the crumb trays.
Burn Hazard
Crumb trays may be hot. Use oven mitts to protect hands.
PREVENTATIVE MAINTENANCE
Contact an authorized service agent for a professional cleaning of the components.
TROUBLESHOOTING
ProblemMight be Caused ByCourse of Action
Oven does not heat and the
conveyor belt does not move.
Oven is not plugged in.Plug in the oven.
Oven is not turned on.Press the ON/OFF switch to the ON (I) position.
The wall breaker may be tripped.Reset the breaker.
The reset may be tripped.Look under the oven to see if an object is preventing the fan blades
from turning.
1. Press the ON/OFF switch to the OFF (O) position.
2. Unplug the oven.
3. Wait 30 minutes for the oven cool.
4. Remove the object.
5. Plug in the oven.
6. Press the ON/OFF switch to the ON (I) position.
7. Press the reset button.
CAUTION
8. If the problem persists call Vollrath Technical Services.
1. Press the ON/OFF switch to the OFF (O) position.
2. Unplug the oven.
3. Wait 30 minutes for the oven cool.
4. Clean the fan blades.
5. Plug in the oven.
6. Press the ON/OFF switch to the ON (I) position.
7. Press the reset button.
8. If the problem persists call Vollrath Technical Services.
Oven heats and the conveyor belt
does not move.
Top or bottom heater tubes do not
heat.
Top and/or bottom heat remains on
when the power switch is in the OFF
position.
Oven repeatedly overheats.The crumb trays may not be installed.Verify the crumb trays are installed.
The fan is not running.There may be a problem with the fan or
The oven is turned off and the fan is
running.
There may be a problem with the motor/
speed control or drive chain.
One or more heater tubes may have
burned out.
There may be a problem with the top or
bottom heat switch.
There may be a problem with the relay
for the heat control
The fan may be dirty. Verify the fan blades are clean.
There may be a problem with the fan.Run the oven for 10 minutes. If the fan does not run, contact
fan switch.
Normal operation. The fan turns on as
needed to cool the oven.
Contact Vollrath Technical Services.
Contact Vollrath Technical Services.
Contact Vollrath Technical Services.
Vollrath Technical Services.
Run the oven for 10 minutes. If the fan does not run, contact
When under warranty, repair is available for this product. To begin the process:
1. Contact Vollrath Technical Services at 1-800-309-2250. Please be ready with the item number, model number and serial number. You can find this
information on the nameplate located on the side or back of the equipment. Also please provide a proof of purchase indicating the date the
equipment was purchased.
2. A technical services representative will help you troubleshoot the problem over the phone.
3. If the representative determines the issue requires professional service, he or she will help you locate an authorized service center.
4. Contact the authorized service center to make arrangements for the repair. Vollrath will cover the cost to repair and/or replace defective parts
within the equipment warranty period.
WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will
not be covered under warranty.
The warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written
warranty to purchasers for such uses.
Warrantied Parts: The warranty period is 2 years parts, 1 year labor.
Heater Tubes: The warranty period is 1 year, including labor. Heater tube glass damage is not covered by this warranty.
For complete warranty information, product registration and new product announcements, visit www.vollrath.com.
www.vollrath.com
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A.
Main Tel: 800.624.2051 or 920.457.4851
Main Fax: 800.752.5620 or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560