Vollrath Mirage 7470210, Mirage 7470140, Mirage 7470340, Mirage 7470410, Mirage 7470240 Operator's Manual

Mirage®Countertop Induction Rethermalizers

Thank you for purchasing this Vollrath equipment. Before operating the
equipment, read and familiarize yourself with the following operating
and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE
REFERENCE. Save the original box and packaging. Use this packaging
to ship the equipment if repairs are needed.

SAFETY PRECAUTIONS

To ensure safe operation, read the following statements and understand
their meaning. This manual contains safety precautions which are
explained below. Please read carefully.

WARNING

Warning is used to indicate the presence of a hazard that will or can
cause severe personal injury or death.

CAUTION

Caution is used to indicate the presence of a hazard that will or can
cause minor or major personal injury if the caution is ignored.

NOTICE: Notice is used to note information that is important but not

hazard-related.

To reduce risk of injury or damage to the equipment:

• Plug only into grounded electrical outlets matching the nameplate
rated voltage.

• Do not use an extension cord with this equipment. Do not plug this
equipment into a power strip or multi-outlet power cord.

• As a precaution, persons using a pacemaker should stand back 12
(30 cm) from an operating equipment. Studies have shown that the
induction element will not disrupt a pacemaker.

• Keep all credit cards, driver licenses and other items with a magnetic
strip away from an operating equipment. The equipment’s magnetic
field will damage the information on these strips.

• Do not put water in the outer well of the warmer/rethermalizer. It is
intended to run dry. Water will damage the equipment and void the
warranty.

• Use only Vollrath induction-ready insets with this equipment. Failure
to use Vollrath induction-ready insets may damage equipment and
void the warranty.

• Do not spray controls or outside of equipment with liquids or
cleaning agents.

• Unplug when not in use.

• Keep equipment and power cord away from open flames, electric
burners or excessive heat.

• Do not operate unattended.

• Closely supervise equipment operating in public areas and/or
around children.

• Do not operate if the equipment is damaged or is malfunctioning.

Operator’s Manual

Item No. Capacity Color

7470110
7470140 Red
7470210
7470240 Red
7470310 Natural
7470340 Red
7470410 Natural
7470440 Red
7470510 Natural
7470540 Red
74110110

"

74110140 Red
74110210
74110240 Red
74110310 Natural
74110340 Red
74110410 Natural
74110440 Red
74110510 Natural
74110540 Red

7 Qt.

7 Qt.

11 Qt

11 Qt

Natural

Natural

Natural

Natural

Table of Contents

Unpack the Equipment .................................................page 2

Clearance Requirements .............................................. page 2

Operation ................................................................... page 2

Cleaning ...................................................................... page 3

Troubleshooting .......................................................... page 4

Voltage Hz Watts Amps Plug

120 50/60 800 6.7 5-15P

230 50/60 800 3.5

120 50/60 800 3.5 5-15P

230 50/60 800 3.5

Schuko

UK

China

AU

Schuko

UK

China

AU

Register your product at Vollrath.com/registration and become eligible to win a free 10" Vollrath Tribute® fry pan.

©

2017 The Vollrath Company L.L.C. Part No. 2350190-1 ml 8/18/17

FUNCTION AND PURPOSE

All models are intended to keep food at proper serving temperatures.
For hot food holding, food must be at proper serving temperature when
placed into the drop-in. The equipment is not designed to cook raw
food.

800W models are intended to rethermalize refrigerated, previously
cooked food and hold hot food at safe serving temperatures.

Use only Vollrath induction-ready insets (items 88184 or 88204).
Failure to use Vollrath Induction-ready insets may damage equipment
and void the warranty.

This equipment is not intended for household, industrial or laboratory
use.

FCC STATEMENT

This equipment has been tested and found to comply with Part 18 of
FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

To assure continued compliance, any changes or modifications not
expressly approved by the party Responsible for compliance could void
the user’s authority to operate this equipment.

UNPACK THE EQUIPMENT

1. Remove all packing material and tape, as well as any protective
plastic from the equipment.

2. Clean any glue residue left over from the plastic or tape.

CLEARANCE REQUIREMENTS

• Do not block airflow to the bottom of the equipment. Sufficient
airflow must be allowed. Blocking the airflow could cause the
equipment to overheat.

OPERATION

WARNING

Electrical Shock Hazard

Keep water and other liquids from entering the inside of the
equipment. Liquid inside the equipment could cause an
electrical shock. Do not spray water or cleaning products.
Liquid could contact the electrical components and cause a
short circuit or an electrical shock.

CAUTION

Burn Hazard

Do not touch hot food, liquid or heating surfaces while
equipment is heating or operating.

Hot food and liquids can burn skin. Induction heating surfaces heat
rapidly.

NOTICE: Do not put water in the well. It is intended to run dry. Water

will damage the equipment and void the warranty.

I

A

B

warming

C

A Function button. Changes the function or mode of operation.
B ON/OFF button. Press to turn equipment on.
C Display panel. Displays the preset program, temperature, or an

error code, depending upon the mode selected.

D Arrow Up button. Raises the temperature setting.
E Arrow Down button. Lowers the temperature setting.
F Stir light. Flashes when the food should be stirred.
G Retherm light (not shown). Illuminates when the drop-in is oper-

ating in rethermalizing mode. Blinks while the food heats to tem­perature.

H Warming light. Illuminates when the drop-in is operating in

warming mode. Blinks while the food heats to temperature.

I Lock light. Illuminates when the control panel is locked.

J Alarm (not shown). Beeps when there is a fault code.

D

retherm

E

H

G

F

2 Mirage®Countertop Induction Rethermalizers Operator’s Manual

Rethermalization

1. Press the ON/OFF button to turn on the equipment.

2. Fill the included Vollrath induction ready inset with cooked, chilled
food. Place the inset into the drop-in.

3. Press the function button to select the Retherm (Rethermalize)
mode.

4. While the food is rethermalizing, the retherm light will illuminate and
the display will show the target temperature of 165 ºF.

5. The stir light may blink to indicate the food should be stirred for
even heating.

6. Monitor the food temperature closely for food safety.

The United States Public Health Service recommends that hot
food be held at a minimum of 140 ºF (60 ºC) to help prevent
bacteria growth.

7. The display will blink if the inset is removed.

8. After the food has reached approximately 165 ºF, the equipment will
switch to hot food holding mode. The warm light will illuminate and
the display will show the default setting for Hot Food Holding.

9. Follow the instructions for Hold Hot Food at Serving Temperature.
Do not add cold food to rethermalized hot food.

Hot Food Holding

Select either a temperature at which to hold hot food or one of the
preset programs.

Preheat the Warmer

1. Press the ON/OFF button to turn on the equipment.

2. Place the empty Vollrath induction ready inset into the drop-in.

3. Press the up arrow to select a temperature above 155 ºF (68 ºC). To
switch to ºF or ºC, press the function button until the display shows
your preference.

4. Allow the equipment to heat for 5 minutes.

Hold Hot Food at Serving Temperature

1. Fill the included Vollrath induction ready inset with pre-heated food,
above 155 ºF (68 ºC). Place the inset into the drop-in.

2. Select a holding temperature or preset program.
Press the function button to select Warming or one of the preset
programs: Soup, C Soup (Cream Soup), Chili, or Mac (Mac and
Cheese).

3. The warming light blinks until the food heats to the set temperature.

4. The stir light may blink to indicate the food should be stirred for
even heating.

5. Monitor the food temperature closely for food safety.

The United States Public Health Service recommends that hot
food be held at a minimum of 140 ºF (60 ºC) to help prevent
bacteria growth.

6. The display will blink if the inset is removed.

CLEANING

WARNING

Electrical Shock Hazard

Keep water and other liquids from entering the inside of the
equipment. Liquid inside the equipment could cause an
electrical shock. Do not spray water or cleaning products.
Liquid could contact the electrical components and cause a
short circuit or an electrical shock.

CAUTION

Burn Hazard

Hot surfaces and food can burn skin. Allow the hot surfaces to
cool before handling. Do not drop or spill water onto the
cooking surface as it can spray or splatter.

To maintain the appearance and increase the service life, clean this
equipment daily.

What you will need:

• Three soft clean cloths, one each for cleaning, rinsing and drying

• Mild dish washing detergent

• Clean warm water

NOTICE: Failure to follow these cleaning instructions may lead to

1. Unplug the equipment and let it completely cool.

2. Use a soft cloth moistened with warm water and a mild dish washing

3. Use the second clean soft clean soft cloth moistened with clean

4. Use the third soft clean cloth to dry the well and the rim.

5. The stainless steel insert is dishwasher safe.

product damage that will not be covered under warranty.

detergent to clean the well and the rim.

NOTICE: Do NOT use cleaning solutions that contain chlorine or

warm water to wipe all detergent from the well and the rim.

NOTICE: Failure to throughly remove all detergent or thoroughly

bleach ingredients. Use of solutions with these
ingredients will damage the well and will void the
warranty

dry the equipment may result in damage to the
equipment.

.

Lock the Control Panel (optional)

Lock

At the same time, press and hold the function button and the arrow
down button until the lock light appears.

Unlock

At the same time, press and hold the function button and the arrow
down button until the unlock light appears.

Mirage®Countertop Induction Rethermalizers Operator’s Manual 3

TROUBLESHOOTING

Problem Might be Caused By Course of Action

The equipment is on, but not heating
and the display is flashing.

Alarm is sounding. An error. See the Display Messages in the table below.
The equipment suddenly stopped

working.

Display
Message Cause Course of Action

Bad Pan The inset is not a Vollrath induction-ready inset or is the wrong size

HOT If the equipment is turned off, this is normal. It indicates the equip-

F-2 The inset may be too hot. Remove the inset. Allow the inset and equipment to cool before

F-1 The equipment may have overheated. Relocate the equipment away from external heat sources. Clear
F-8

Other error
codes

Vollrath induction-ready inset.

ment is still hot.
If the equipment is in use, the inset may be too hot. Remove the inset. Allow the inset and equipment to cool before

Internal error. Contact Vollrath Technical Services.

The inset is not a Vollrath induction-ready
inset or is the wrong size Vollrath induction­ready inset.

Replace the inset with the correct size Vollrath induction-ready
inset for the equipment. Vollrath induction-ready insets are
stamped “Induction Ready.” Reset the equipment by turning it
OFF and then ON.

Trouble with the electrical connection is
causing low input voltage.

Make sure the plug is fully inserted into an electrical outlet that
matches the rating on the equipment’s nameplate.

Make sure the electrical circuit is not overloaded.

The equipment may be too close to an
external heat source or the air intake may be
restricted.

Relocate the equipment away from external heat sources. Clear
any obstructions to the air intake. Contact Vollrath Technical
Services if the problem persists.

The inset may be too hot. Remove the inset. Allow the inset and equipment to cool before

resuming use. Contact Vollrath Technical Services if the prob­lem persists.

Replace the inset with the correct size Vollrath induction-ready
inset for the equipment. Vollrath induction-ready insets are
stamped “Induction Ready.” Reset the equipment by turning it
OFF and then ON.

Allow the equipment to cool (about 5-10 minutes) before clean­ing.

resuming use. Do not place excessively hot food into the inset.
Do not an place excessively hot inset into the equipment. Con­tact Vollrath Technical Services if the problem persists.

resuming use. Do not place excessively hot food into the inset.
Do not an place excessively hot inset into the equipment. Con­tact Vollrath Technical Services if the problem persists.

any obstructions to the air intake. Contact Vollrath Technical
Services if the problem persists.

SERVICE AND REPAIR

Serviceable parts are available on Vollrath.com.
To avoid serious injury or damage, never attempt to repair the unit or

replace a damaged power cord yourself. Do not send units directly to
The Vollrath Company LLC. Please contact Vollrath Technical Services
for instructions.

When contacting Vollrath Technical Services, please be ready with the
item number, model number (if applicable), serial number, and proof of
purchase showing the date the unit was purchased.

The Vollrath Company, L.L.C. Headquarters
1236 North 18th Street
Sheboygan, Wisconsin
53081-3201 USA
Main Tel: [phone] or 920-457-4851
Main Fax: [phone] or 920-459-6573
Canada Customer Service: 800-695-8560
Tech Services: [e-mail]
www.vollrath.com

Pujadas
Ctra. de Castanyet,
132 P.O. Box 121
17430 Santa Coloma de Farners
(Girona) – Spain
Tel. [phone]
[e-mail]

WARRANTY STATEMENT FOR THE VOLLRATH CO.

This warranty does not apply to products purchased for personal,
family or household use, and The Vollrath Company LLC does not offer
a written warranty to purchasers for such uses.

The Vollrath Company LLC warrants the products it manufactures or
distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs
from the date of the end user’s original purchase date found on the
receipt. Any damages from improper use, abuse, modification or
damage resulting from improper packaging during return shipment for
warranty repair will not be covered under warranty.

For complete warranty information, product registration and new
product announcement, visit www.vollrath.com.

Vollrath of China
Vollrath Shanghai Trading
Limited
23A, Time Square Plaza | 500
Zhang Yang Road
Pudong, Shanghai 200122
Tel: [phone]

©

2017 The Vollrath Company L.L.C. Part No. 2350190-1 ml 8/18/17

Vollrath de Mexico S. de R.L. de C.V.
Periferico Sur No. 7980 Edificio 4-E
Col. Santa Maria Tequepexpan
45600 Tlaquepaque, Jalisco |
Mexico
Tel: [phone]
Tel: [phone]
Fax: [phone]