Vollrath Mirage 59502, Mirage 59508, Mirage 59503 Operator's Manual

Mirage

Operator’s Manual

®

Induction Buffet Warmers

Standard Glass

16"x 16" (40.6 x 40.6 cm) Warmers
Item No. Model Description

5950275 59502 Countertop Standard Glass, Black
595027502
595027503
595027504
595027505

5950280 Countertop, Standard Glass, Natural
595028002
595028003
595028004
595028005

59502DW Drop-in Warmer, Standard Glass
59502DW02
59502DW03
59502DW04
59502DW05

Decorative Glass

16"x 16" (40.6 x 40.6 cm) Warmers
Item No. Model Description

59503LN75 59503 Countertop, Linen Glass, Black
59503LN7502

59503LN85 Countertop, Linen Glass, Champagne
59503LN8502

59503LNDW Drop-in, Linen Glass
59503LNDW02

16"x 23" (40.6 x 58.4 cm) Warmers

5950875 59508 Countertop Warmer, Black
595087502
595087503
595087504
595087505

5950880 Countertop Warmer, Natural
595088002
595088003
595088004
595088005

59508DW Drop-in Warmer
59508DW02
59508DW03
59508DW04
59508DW05

Register your product at Vollrath.com/registration and become eligible to win a free 10" Vollrath Tribute® fry pan

59503SB75 Countertop, Sunburst Glass, Black
59503SB7502

59503SB85 Countertop, Sunburst Glass, Champagne
59503SB8502

59503SBDW Drop-in, Sunburst Glass
59503SBDW02

©

2018 The Vollrath Company L.L.C. Part No. 2350248-1 ml 4/4/18

Thank you for purchasing this Vollrath equipment. Before operating the
equipment, read and familiarize yourself with the following operating
and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE
REFERENCE. Save the original box and packaging. Use this packaging
to ship the equipment if repairs are needed.

SAFETY PRECAUTIONS

FUNCTION AND PURPOSE

This equipment is intended to hold heated prepared food at serving
temperatures. It is intended for use in commercial foodservice
operations only. It is not intended for household, industrial or
laboratory use. This equipment is designed to work with a
maximum of one induction-ready chafer or serving vessel.

To ensure safe operation, read the following statements and understand
their meaning. This manual contains safety precautions which are
explained below. Please read carefully.

WARNING

Warning is used to indicate the presence of a hazard that will or can
cause severe personal injury or death.

CAUTION

Caution is used to indicate the presence of a hazard that will or can
cause minor or major personal injury if the caution is ignored.

NOTICE: Notice is used to note information that is important but not

hazard-related.

To reduce risk of injury or damage to the equipment

• Plug only into grounded electrical outlets matching the nameplate
rated voltage.

• As a precaution, persons using a pacemaker should stand back
12" (30 cm) from an operating unit. Studies have shown that the
induction element will not disrupt a pacemaker.

• Keep all credit cards, driver license and other items with a magnetic
strip away from an operating unit. The unit’s magnetic field will
damage the information on these strips.

• The heating surface is made of a strong, non-porous material.
However, should it crack or break, stop using and immediately
unplug the equipment.

• Do not leave an empty vessel on an operating unit.

• equipment should only be used in a flat, level position.

• Unplug equipment and let it cool before cleaning or moving.

• Do not touch the heating surface. It remains hot after the equipment
is turned off.

• Unplug when not in use.

• Keep equipment and power cord away from open flames, electric
burners or excessive heat.

• Do not heat sealed cans or containers as they may explode.

• Do not operate unattended.

• Closely supervise equipment operating in public areas and/or
around children.

• Do not operate if equipment has been damaged or is malfunctioning
in any way.

• Do not place any objects inside the air intake or exhaust panels.

Induction Ready Serving Vessel

• Vessel base must be flat

• Vessel base size must be:

Warmer Size Minimum Base Maximum Base

16" x 16"
16" x 23" 10¼"x 17¼" (26 x 43.8cm)

• Material construction must be: ferrous stainless steel, iron, cast iron

4½"(11.4 cm)

10¼"(26 cm)

Unsuitable Serving Vessel

• Vessel with a base less than 4½" (11.4 cm)

• Pottery, glass, aluminum, bronze or copper serving vessels

• Serving vessel with any type of footed base

FCC STATEMENT

This equipment has been tested and found to comply with Part 18 of
FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

To assure continued compliance, any changes or modifications not
expressly approved by the party Responsible for compliance could void
the user’s authority to operate this equipment.

2 Mirage® Induction Buffet Warmers Operator’s Manual

COUNTERTOP WARMER INSTALLATION

Clearance and Environment Requirements

This equipment is not designed to be enclosed or built into any area.
There must be a minimum clear space of:

• Under the warmer, a distance equal to the height of the feet of the
warmer.

• Sufficient airflow must be allowed around the equipment. Warmer
must not be placed on a soft surface that could restrict airflow to
the bottom of the warmer. Blocking the airflow could cause the
equipment to overheat.

• The maximum intake temperature must not exceed 104°F (40°C).
Temperatures are measured in ambient air while all appliances in
the kitchen are in operation.

Installation

1. Place the equipment on a hard flat stable surface.

2. Plug the power cord into a grounded electrical outlet with the
matching nameplate rated voltage.

NOTICE: Using a voltage other than the nameplate rated voltage

will cause damage to the equipment. Incorrect voltage,
modification to the power cord or electrical components
can damage equipment and will void the warranty.

Mirage® Induction Buffet Warmers Operator’s Manual 3

DROP-IN WARMER INSTALLATION

Before you begin

1. Download the specification sheet from Vollrath.com. You will need
to refer to this document for dimensions, clearance, venting and
power requirements.

2. Verify the proper electrical outlet is available at the installation site.

NOTICE: Do NOT modify the cord or plug on the drop-in. Modifying

any component may damage the drop-in or cause injury,
and will void the warranty. See the specification sheet on
Vollrath.com for electrical specifications.

3. Know the countertop manufacturer's requirements for preparing and
installing equipment into the countertop prior to starting installation.

Prepare the countertop and cabinet

NOTICE: Refer to the specification sheet for cutout dimensions, air

flow and venting requirements, minimum clearance
distances and environment requirements.

NOTICE: Countertop materials require specific preparation. Refer to

the countertop manufacturer for instructions regarding
proper installation of equipment into the material.

1. Cut required openings in the countertop and cabinet.

2. Clean debris from the cut out area(s).

3. Reinforce the countertop support as needed per the countertop
manufacturer guidelines and the weight of the equipment.

Mount the Drop-in

Drop-in Mirage® Buffet Induction Warmers can be installed with the top of the warmer overhanging the countertop or countersunk. Use the
following instructions for mounting the 16"x 16" and the 16"x 23" warmers.

Overhung

1. Choose a flat, level countertop for the mounting surface.

2. Measure the area for the cutout.

3. Apply sealant to the cutout area to prevent moisture from
penetrating the exposed surfaces.

4. Secure the warmer to the countertop. Use the included four brackets
and screws on the SIDES of the warmer. Brackets are not for use on
the front and back sides of the warmer.

Countersunk

1. Choose a flat, level countertop for the mounting surface.

2. Measure the area for the cutout.

3. Apply sealant to the cutout area to prevent moisture from
penetrating the exposed surfaces.

4. Secure the warmer to the countertop. Use the included four brackets
and screws on the SIDES of the warmer. Brackets are not for use on
the front and back sides of the warmer.

5. Plug the power cord into a grounded electrical outlet with the
matching nameplate rated voltage.

Mount the Control Box

1. Measure the area for the control box cutout.

2. Apply sealant to the space between the control box and the
mounting surface to prevent moisture penetration.

3. Use the included four nuts and screws to secure the control box to
the mounting surface.

4. Plug the USB cable from the control box into the bottom of the
Mirage® Buffet Induction Warmer.

4 Mirage® Induction Buffet Warmers Operator’s Manual

5. Plug the power cord into a grounded electrical outlet with the
matching nameplate rated voltage.

OPERATION

A

B

WARNING

Electrical Shock Hazard

Keep water and other liquids from entering the inside of the
equipment. Liquid inside the equipment could cause an
electrical shock. Do not spray water or cleaning products.
Liquid could contact the electrical components and cause a
short circuit or an electrical shock. If liquid spills or boils over
onto the unit, immediately unplug the unit and remove serving
vessel. Wipe up any liquid with a padded cloth.

CAUTION

Burn Hazard

Do not touch serving vessel, heating surface, food or liquid
while heating. Hot food and liquids can burn skin. Induction
heating surfaces heat very rapidly. Use caution when adding
pre-heated oil or liquid to other food already in the serving
vessel.

1. Place a maximum of one induction-ready serving vessel containing
food in the center of the warmer.

NOTICE: Do not pre-heat empty serving vessels. Because of the

speed and efficiency of the induction warmer, serving
vessels can very quickly overheat and be damaged.

NOTICE: Do not drop utensils or other objects onto the heating

surface. The strong, non-porous surface can break. The
warranty does not cover this type of abuse.

2. Press the POWER button. The DISPLAY panel will show a power
level. When an induction ready serving vessel is placed on the
heating surface, the DISPLAY panel will remain on. This indicates
the equipment is heating.

Suggested Power Level Settings

The ideal power level is dependent on the size and density of the food,
desired serving temperature, serving vessel, ambient temperature, etc.
The following are general guidelines.

To use a serving vessel directly on the induction warmer:

1. Place the serving vessel containing food directly on the induction
warmer.

2. Select a power level to hold the food at serving temperature.

To use a chafer on the induction warmer:

1. Fill the chafer bath with clean, hot water. Refer to the chafer
manufacturer’s operator’s manual for proper fill level.

2. Place the chafer with water bath on the induction warmer.

3. Select power level 4 to preheat the water.

4. When the water reaches the desired temperature, add the food pan
containing hot food.

5. Change the power level setting to a power level to hold the food at
serving temperature.

Turning Off the Warmer

1. Press and hold the POWER button until the equipment turns off, at
which time the POWER button will no longer be illuminated.

Over Heat Protection

This equipment is equipped with an Over Heat Protection feature. If the
heating surface becomes too hot, the warmer will stop heating. The
four LED power level lights will flash to indicate the Over Heat
Protection feature has activated. If the LEDs are flashing, see the
Troubleshooting section in this manual.

A

POWER button. Press to turn on the warmer. The button illuminates.

B

POWER LEVEL LEDs. Indicate the power level setting.

Power Level Description LEDs

1 Low heat

2 Low-medium heat

3 Medium-high heat

4 High heat

Adjusting the Power Level

1. Press the POWER button to turn on the equipment.

2. Place an induction-ready serving vessel on the warmer.

3. Press the POWER button to increase or decrease the power level.

Mirage® Induction Buffet Warmers Operator’s Manual 5

CONNECTING THE WARMERS

B

A

B

B

A

B

CLEANING

Connect up to three warmers with the included interconnect cords. The
center warmer must be connected to the electrical outlet.

16 x 16 Warmers

16 x 23 Warmers

A Power Supply Cord
B Interconnect Cable

1. Plug one warmer into a grounded electrical outlet with the matching
nameplate rated voltage.

2. Plug one end of the interconnect cable into the side of the warmer
connected to the electrical outlet.

3. Plug the other end of the interconnect cable into the operator side of
the second warmer.

NOTICE: The induction warmer connected to electrical supply

must remain turned on to supply power to side­connected equipment.

To maintain the appearance and increase the service life, clean your
Mirage® Buffet Induction Warmer daily.

WARNING

Electrical Shock Hazard

Keep water and other liquids from entering the inside of the
equipment. Liquid inside the equipment could cause an
electrical shock. Do not spray water or cleaning products.
Liquid could contact the electrical components and cause a
short circuit or an electrical shock. If liquid spills or boils over
onto the unit, immediately unplug the unit and remove serving
vessel. Wipe up any liquid with a padded cloth.

CAUTION

Burn Hazard

Do not touch serving vessel, heating surface, food or liquid
while heating. Hot food and liquids can burn skin. Induction
heating surfaces heat very rapidly. Allow the heating surface to
cool before handling.

1. Unplug the equipment and let it completely cool.

2. Wipe the equipment exterior with a clean damp cloth.

NOTICE: Do not use abrasive materials, scratching cleansers or

souring pad to clean the equipment. These can damage
the finish.

NOTICE: Do not spray controls or outside of equipment with

liquids or cleaning agents.

3. Thoroughly wipe off any mild soap or chemical cleaners. Residue
could corrode the surface of the equipment.

6 Mirage® Induction Buffet Warmers Operator’s Manual

TROUBLESHOOTING

Problem Might be Caused By Course of Action

The equipment turned off after 10
minutes.

The equipment is on, but not
heating.

The Power Level LEDs are flashing. The overheat-protection feature may

The equipment suddenly stopped
working.

There is not a serving vessel on the
induction warmer or the vessel is not
induction ready. The induction warmer
turned off. This is normal.

The serving vessel may be too small or
may not be induction ready.

have activated.

The equipment may be too close to an
external heat source or the air intake
may be restricted.

Make sure the serving vessel is induction ready. See the Function
and Purpose section of this manual.

Make sure the serving vessel is induction ready. See the Function
and Purpose section of this manual.

Remove the serving vessel. Let the equipment cool for
approximately 15 minutes. When the overheat condition has
cleared, the equipment will return to normal function.

Relocate the equipment away from any external heat source. Clear
any obstructions to the air intake.

Mirage® Induction Buffet Warmers Operator’s Manual 7

SERVICE AND REPAIR

Serviceable parts are available on Vollrath.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to

The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of

purchase showing the date the unit was purchased.

WARRANTY STATEMENT FOR THE VOLLRATH CO.

This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written
warranty to purchasers for such uses.

The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will
not be covered under warranty.

For complete warranty information, product registration and new product announcement, visit www.vollrath.com.

The Vollrath Company, L.L.C. Headquarters
1236 North 18th Street
Sheboygan, Wisconsin
53081-3201 USA
Main Tel: [phone] or 920-457-4851
Main Fax: [phone] or 920-459-6573
Canada Customer Service: 800-695-8560
Tech Services: [e-mail]
www.vollrath.com

Pujadas
Ctra. de Castanyet,
132 P.O. Box 121
17430 Santa Coloma de Farners
(Girona) – Spain
Tel. [phone]
[e-mail]

Vollrath of China
Vollrath Shanghai Trading
Limited
23A, Time Square Plaza | 500
Zhang Yang Road
Pudong, Shanghai 200122
Tel: [phone]

©

2018 The Vollrath Company L.L.C. Part No. 2350248-1 ml 4/4/18

Vollrath de Mexico S. de R.L. de C.V.
Periferico Sur No. 7980 Edificio 4-E
Col. Santa Maria Tequepexpan
45600 Tlaquepaque, Jalisco |
Mexico
Tel: [phone]
Tel: [phone]
Fax: [phone]