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ENGLISH
Operator’s Manual
MEDIUM DUTY CAYENNE® GAS FLAT TOP GRIDDLE
Item Model Description BTU/hr Gas Type Control Type
40718 FTG9012 Gas Flat Top Griddle 12” 28,000 Natural Gas or Propane* Manual
40719 FTG9016 Gas Flat Top Griddle 18” 28,000 Natural Gas or Propane* Manual
40720 FTG9024 Gas Flat Top Griddle 24” 56,000 Natural Gas or Propane* Manual
40721 FTG9036 Gas Flat Top Griddle 36” 84,000 Natural Gas or Propane* Manual
40839 FTG9048 Gas Flat Top Griddle 48” 112,000 Natural Gas or Propane* Manual
40840 FTG9060 Gas Flat Top Griddle 60” 140,000 Natural Gas or Propane* Manual
40722 FTG1024 Gas Flat Top Griddle 24” 56,000 Natural Gas or Propane* Thermostatic
40723 FTG1036 Gas Flat Top Griddle 36” 84,000 Natural Gas or Propane* Thermostatic
*Shipped setup for Natural Gas and includes a kit for conversion to Propane Gas
Thank you for purchasing this Vollrath equipment. Before operating the equipment, read and familiarize yourself with the following operating
and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and packaging. Use this
packaging to ship the equipment if repairs are needed.
Item No. 2350101-1 en Rev 03/11
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Countertop Cooking equipment
Safety PrecautionS
To ensure safe operation, read the following statements and
understand their meaning. Please read carefully.
WARNING
Warning is used to indicate the presence of a hazard that can cause
severe personal injury, death, or substantial property damage if the
warning is ignored.
CAUTION
Caution is used to indicate the presence of a hazard that will or can
cause minor personal injury or property damage if the caution is
ignored.
NOTE
Note is used to notify people of installation, operation, or
maintenance information that is important but not hazard-related.
For Your Safety!
These precautions should be followed at all times. Failure to follow
these precautions could result in injury to yourself and others.
function and PurPoSe
This equipment is intended to be used for grilling foods in commercial
foodservice operations only. It is not intended for household, industrial or
laboratory use.
FOR YOUR SAFETY
Do not store or use gasoline or other ammable vapors or
liquids in the vicinity of this or any other appliance.
WARNING
Improper installation, adjustment, alteration, service
or maintenance can cause property damage, injury or
death. Read the installation, operating and maintenance
instructions thoroughly before installing or servicing this
equipment.
WARNING
FIRE, INJURY or DEATH HAZARD
Have this equipment installed by a qualied installer in
accordance with all federal, state and local codes. Failure to
install this equipment properly can result in injury or death.
WARNING
FIRE, INJURY or DEATH HAZARD
This appliance must be installed and adjusted by a qualied
technician in accordance with all federal, state and local
codes. Failure to install, adjust or maintain this equipment
properly can result in property damage, injury or death.
unPacking the equiPment
When no longer needed, dispose of all packaging and materials in an
environmentally responsible manner.
1. Remove all packing material and tape, as well as any protective plastic
from the equipment.
2. Use caution and assistance from others in lifting and moving this
equipment.
3. Clean any glue residue left over from the plastic or tape.
4. Place the equipment in the desired position and height.
5. Install the four (4) legs (A) and feet (B) onto the equipment. See Figure 1.
6. Before using this equipment it must be cleaned and dried thoroughly.
initial SetuP
NOTE: It is vital that the purchaser of this equipment post in a prominent
location instructions to be followed in the event that the user smells gas.
This information shall be obtained by consulting the local gas supplier. The
purchaser of this equipment must post in a prominent location
FIRE HAZARD
Do not install or use without 4” legs. Use of this equipment
without legs can cause the appliance to overheat and cause
a re.
FIRE, INJURY or DEATH HAZARD
This appliance is for use in non-combustible locations only.
FIRE and INJURY OR DEATH HAZARD
Injuries or death can occur if this equipment is not used
properly. To reduce risk of injury or death:
Keep the appliance area free and clear from combustibles
Do not obstruct the ow of combustion and ventilation air
Do not spray controls or the outside of the appliance with liquids
or cleaning agents
Let hot appliance cool before cleaning or moving
The appliance should only be used in a at, level position
Do not operate unattended
WARNING
WARNING
WARNING
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Countertop Cooking equipment
The installation of this appliance must conform with local codes, or
in the absence of local codes, with the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, or the Natural Gas and Propane Installation Code, CSA
B149.1, as applicable.
The appliance and its individual shutoff valve must be disconnected from
the gas supply piping system during any pressure testing of that system
at test pressures in excess of ½ psi (3.5 kPa).
The appliance must be isolated from the gas supply piping system by
closing its individual manual shutoff valve during any pressure testing
of the gas supply piping system at test pressures equal to or less than
½ psi (3.5 kPa).
Clearance and positioning around the appliance: This appliance
must be installed adjacent to non-combustible surfaces only with a minimum
spacing of 6” from all sides. This appliance must be a minimum distance of
6” from another appliance. The appliance must have the supplied 4” legs
installed and be placed on a non-combustible surface.
Air supply and ventilation: The area in front and around the appliances
must be kept clear to avoid any obstruction of the ow of combustion and
ventilation air. Adequate clearance must be maintained at all times in front of
and at the sides of the appliance for servicing and proper ventilation.
Pressure regulator: All commercial cooking equipment must have
a pressure regulator on the incoming service line for safe and efcient
operation. The regulator provided for this appliance is adaptable for both
Natural gas and LP gas. A conversion kit with separate instructions is
included explaining this procedure in detail.
Regulator information: ¾” NPT inlet and outlet; factory adjusted for 5” WC
Natural Gas standard and may be converted by qualied personnel to be
used for Propane at 10” WC.
Gas piping : Gas piping shall be of such size and so installed as to provide
a supply of gas sufcient to meet the full gas input of the appliance. If the
appliance is to be connected to existing piping, it shall be checked to determine
if it has adequate capacity. Joint compound (pipe dope) shall be used sparingly
and only on the male threads of the pipe joints. Such compounds must be
resistant to the action of LP gases.
Any loose dirt or metal particles, which are allowed to enter the gas lines
on this appliance, will damage the valve and affect its operation. When
installing this appliance, all pipe and ttings must be free from any internal
contaminates. It is recommended that a “drip leg” be installed in-line
before the regulator.
Manual shut off valve: A manual shut off valve should be installed
upstream from the manifold, within 4 ft. (1.2 m) of the appliance and in a
position where it can be reached in the event of an emergency.
Checking for gas leaks: Using a gas leak detector or a soapy water
solution is recommended for locating gas leaks. Matches, candle ame or
other sources of ignition shall not be used for this purpose. Check entire piping
system for leaks.
Exhaust canopy: Cooking appliances inherently create a good deal of heat
and smoke and should be installed under an efcient exhaust hood with ame
proof lters. A vertical distance of not less than 4 ft. (1.2m) shall be provided
between the top of the appliance and lters or any other combustible material.
FIRE DEATH HAZARD
If you smell gas follow the instructions provided by the gas
supplier.
Do not touch any electrical switch; do not try to light the
burner; do not use a telephone within close proximity.
CAUTION
WARNING
ENGLISH
Lighting the pilot: The manifold units are equipped with standing pilots, and
Connection
diagram
Prior to connecting the regulator, check the incoming line pressure. The
regulator can only withstand a maximum pressure of ½ PSI (14” WC). If
the line pressure is beyond this limit, a step down regulator before the
regulator provided will be required. The arrow forged into the bottom of the
regulator body shows gas ow direction, and should point downstream to the
appliance.
Gas conversion: Conversion from Natural Gas to Liquid Propane (LP)
or vice versa may only be performed by the factory or its authorized service
agent. In the case of troubleshooting, ensure that the correct orice sizes of
the spuds have been provided.
Natural Gas Orice #40
LP Gas Orice #52
NOTE: The orice size is marked on the spud.
Gas connection: The appliance comes tted with a ¾” N.P.T male adapter
for connection to the pressure regulator.
Maintenance: A qualied service company should check the unit for safe
and efcient operation on an annual basis. Contact the factory representative
or local service company to perform maintenance and repairs.
each should be lit immediately after the gas is supplied to the appliance.
1. Before attempting to light pilots, turn off the main gas valve to the appliance
and wait 5 minutes to clear the gas.
2. Turn off all gas control knobs (E). See Figure 1.
3. Turn on control valve and light all pilots.
4. The pilot burner must be lit at the end of the tube. Hold an ignition source
through the pilot light hole (D) in the front panel at the pilot tube. When the
ame is established remove ignition source.
5. To shut down the appliance turn off the main gas valve to the appliance.
NOTE: Smoke appearing on initial use of the appliance is normal. This is as a
result of the rust preventative coating burning off. Allow the appliance to ‘burn
in’ for at least 15 minutes before the rst use.
Pilot ame regulation: The pilot ame on the appliance has been factory
adjusted. When adjustment is necessary, adjust the pilot ames as small as
possible, but high enough to light the burner immediately when burner valve
is turned to the ‘High’ setting. Access to the pilot ame adjustment screw is
obtained by removing the front panel.
Burner adjustment: Remove the front panel to gain access. Turn burner
valve knob to ‘High’ position. Slowly decrease mixing ring aperture to give a
soft blue ame having luminous tips, then slowly increase opening to a point
where the yellow tips disappear and a hard blue ame is obtained.
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Countertop Cooking equipment
featureS and controlS
G
WARNING
FIRE HAZARD
F
If you smell gas follow the instructions provided by the
gas supplier. Do not touch any electrical switch; do not
try to light the burner; do not use a telephone within close
proximity.
G
WARNING
BURN HAZARD
Ensure that the griddle plate has cooled down before
touching by hand.
D
E
D
E
C
A
B
Figure 1. Features and Controls.
A
LEG. Supports the equipment.
B
ADJUSTABLE FEET. Used to adjust the level of the equipment.
C
DRIP TRAY. A tray that collects grease and oil. This tray can be removed
for cleaning.
D
PILOT LIGHT ACCESS HOLE. Allows access to the pilot light.
E
GAS CONTROL KNOB. Used to set or adjust the temperature of the
grilling surface.
F
GRIDDLE PLATE. Cooking surface.
oPeration
WARNING
FIRE, INJURY or DEATH HAZARD
Contact the factory or an authorized service agent for any
adjustments, maintenance or repairs. This appliance is not
user serviceable.
Before initial use, turn the gas control knob to the maximum setting,
and allow equipment to burn-in for 15 minutes. You will notice smoke
appearing due to the cooking surface burning-in. This is normal. After 15
minute burn in period the equipment is ready for use.
To adjust the leveling feet:
1. Hold the leg (A) and rotate the adjustable feet (B) so the equipment is
level. See Figure 1.
2. Check the drip tray (C) frequently.
3. To ignite the burners, depress and turn the gas control knob (E) to
‘High’ position.
4. Allow the appliance to pre-heat before attempting to use.
5. Adjust the valve set-point to obtain the desired level of heat.
cleaning
To maintain the appearance and increase the service life, clean your
equipment daily.
NOTE:
Do not clean the equipment with steel wool.
1. Allow the equipment to cool completely before cleaning.
2. Using a wire brush, scrape the griddle plate (F) to remove any food
residue.
3. Using a damp cloth, sponge dipped in soapy water or metal scraper to
clean the equipment; rinse and dry thoroughly.
4. Empty and clean the drip tray (C). Place the drip tray (C) into the
equipment.
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WARNING
BURN HAZARD
Hot liquids and steam can burn skin. Never pour any liquid
other than oil to be used for cooking on to hot surfaces.
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Countertop Cooking equipment
noteS
ENGLISH
OperatOr’s Manual
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Countertop Cooking equipment
Warranty Statement for the Vollrath co. l.l.c.
The Vollrath Company LLC warrants the products it manufactures and distributes against defects in materials and workmanship for a period of one year, except as specically
provided below. The warranty runs 12 months from the date of original installation. (End user receipt)
1. Refrigeration compressors – The warranty period is 5 years.
2. Replacement parts – The warranty period is 90 days.
3. Fry pans and coated cookware – The warranty period is 90
days
4. EverTite™ Riveting System – The warranty covers loose
rivets only, forever.
5. Cayenne® Heat Strips – The warranty period is 1 year plus
an additional 1 year period on heating element parts only.
6. Ultra, Ultra Fajita, Mirage® Pro and Professional Induction
Ranges – The warranty period is 2 years.
7. Mirage®, Mirage® Cadet, Mirage® Fajita and Commercial
Induction Ranges - The warranty period is 1 year.
8. ServeWell® Induction Workstations – The warranty period is
one year on the workstation table and 2 years on induction
hobs.
9. Slicers – The warranty period is 10 years on gears and 5
years on belts.
10. Mixers – The warranty period is 2 years.
11. Extended warranties are available at the time of sale.
12. Vollrath – Redco products – The warranty period is 2 years.
13. Optio / Arkadia product lines – The warranty period is 90
days.
14. All non-stick products (i.e. fry pans and surfaces) are 90
days for the non stick surfaces.
All products in the Jacob’s Pride® collection, including
the following, have a lifetime warranty:
• NSF Certied One-Piece Dishers
• NSF Certied Spoodle® Utensils
• NSF Certied Heavy-Duty Spoons with Ergonomic
Handle
• NSF Certied Heavy-Duty Basting Spoons
• Heavy duty Turners with Ergonomic handle
• One-Piece Tongs*
• Heavy-Duty One-Piece Ladles*
• Nylon Handle Whips
• One-Piece Skimmers
• Tribute®, Intrigue®, and Classic Select® Cookware*
*Jacob’s Pride® warranty does not cover Kool-
Touch®, non stick coatings and silicone handles.
Items sold having no warranty:
• Meat Grinder Knives
• Light Bulbs in Convection Ovens and Hot
Food Merchandiser
• Oven Door Seals
• Oven Door Glass
• Hot Food Merchandisers / Display Case
Glass
• Calibration and set up of gas equipment
• Slicer / Dicer blades (table top food prep)
– Redco and Vollrath
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
As The Vollrath Company LLC’s only responsibility and the purchaser’s only remedy, for any breach of warranty, The Vollrath Company LLC will repair or, at its option, replace the
defective product or part without charge, except as otherwise provided below:
• For refrigeration compressors and the second year of the warranty on Cayenne® Heat Strips and mixers, The Vollrath Company LLC will provide the repaired
or replacement part only; and the buyer will be responsible for all labor charges incurred in performing the repair or replacement.
• To obtain warranty service, the buyer will be responsible to return to The Vollrath Company LLC any product (other than gas equipment that is permanently
installed) weighing less than 110 lbs. or located outside of a 50-mile radius of a certied technician designated by The Vollrath Company LLC to perform
warranty repairs. If a Vollrath Technician cannot be contacted check the website for service contact points. (Please refer to the Product Catalogue for weights
and sizes of product)
• No remedy will be available for products that have been damaged by accident, carelessness, improper installation, lack of proper setup or supervision
when required, neglect, improper use, installation or operation contrary to installation and operating instructions or other causes not arising out of defects in
materials or workmanship. At the buyer’s request, The Vollrath Company LLC will repair and or replace such products at a reasonable cost.
• No remedy will be available for slicers where blade has not been sharpened (Refer to owner’s manual for sharpening instructions)
• No remedy will be available for mixers damaged by changing gears while unit is running or overloading, in either case as determined by a Vollrath Certied
Technician
• Warranty work must be authorized in advance by The Vollrath Company LLC. See the operating and safety instructions for each product for detailed
warranty claim procedures.
• No remedy will be available for product returned and found to be acceptable to the product specication.
• No remedy will be available under any warranty not registered as required below.
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Countertop Cooking equipment
LIMITATION OF LIABILITY:
THE VOLLRATH COMPANY LLC SHALL HAVE NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND,
WHETHER BASED UPON NEGLIGENCE OR OTHER TORT, BREACH OF WARRANTY, OR ANY OTHER THEORY.
Warranty proCedure
On all warranty calls, the following process and information is required:
• All warranty claims will start with a call to Vollrath Technical Service support line.(800-628-0832).
• A technical support professional will work to diagnose the issues, and provide the details for the service solution.
• Name and phone number of person calling
• Business name, street address, city, state and zip
• Model and serial number
• Date of purchase and proof of purchase (Receipt)
• Name of dealer where unit was purchased
NOTE: Vollrath will not accept products sent without the proper procedure being followed.
Important:
TO MAKE A CLAIM FOR ANY REMEDY UNDER THIS WARRANTY, YOU MUST REGISTER YOUR WARRANTY.
register today
ONLINE: Register your warranty on-line now at www.Vollrathco.com
NO WEB ACCESS: If you do not have access to the web, kindly register by completing the warranty registration form and faxing it to The Vollrath Co. LLC ofce in the country of
purchase.
Warranty regiStration
Business name
key ContaCt name email
street address
City state Zip Code
Country phone Fax
model item numBer
serial numBer - -
operation type
R Limited Service Restaurant R Full Service Restaurant R Bars and Taverns R Supermarket
R Convenience Store R Recreation R Hotel/Lodging R Airlines
R Business/Industry R Primary/Secondary School R Colleges/University R Hospitals
R Long-Term Care R Senior Living R Military R Corrections
reason For seleCting our produCt
R Appearance R Full Service Restaurant R Availability R Sellers Recommendation
R Ease of Operation R Versatility of Use R Price R Brand
ENGLISH
Would you like to reCeive our Full-line Catalog and remain on our mailing list? R Yes R No
OperatOr’s Manual
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The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201
U.S.A.
Technical Services: 800.628.0832
Service Fax: 920.459.5462
Canada Service: 800.695.8560
www.vollrathco.com
Main Tel: 800.628.0830
Fax: 800.752.5620
© 2011 The Vollrath Company, L.L.C.
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