Vollrath 595027502, 595027505, 595027503, 595027504, 5950280 Operator's Manual

Draft Copy

ENGLISH

Operator’s Manual

MIRAGE® BUFFET INDUCTION WARMERS

Item Model Description Dimensions Voltage Hz Watts Amps Plug

5950275
595027502
595027503 UK
595027504 China
595027505 Australia

5950280
595028002
595028003 UK
595028004 China
595028005 Australia

59502DW
59502DW02
59502DW03 UK
59502DW04 China
59502DW05 Australia

59502XX

59502XX

59502DW

Countertop Buffet
Induction Warmer - Black

Countertop Buffet
Induction Warmer - Natural

Drop-in Buffet
Induction Warmer

16" x 16" x 3"

(40.6 x 40.6 x 7.6 cm)

16" x 16" x 3"

(40.6 x 40.6 x 7.6 cm)

16" x 16" x 3"

(40.6 x 40.6 x 7.6 cm)

120

50/60 300

220 1.3

120

50/60 300

230 1.3

120

50/60 300

230 1.3

2.5 5-15P

2.5 5-15P

2.5 5-15P

Schuko

Schuko

Schuko

Thank you for purchasing this Vollrath Induction Warmer. Before operating the equipment, read and familiarize yourself with the following
operating and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and packaging. Use
this packaging to ship the equipment if repairs are needed.

Item No. 2350248-1 Rev 4/6/15

Draft Copy

Safety PrecautionS

To ensure safe operation, read the following statements and understand
their meaning. This manual contains safety precautions which are explained
below. Please read carefully.

WARNING

Warning is used to indicate the presence of a hazard that will or can cause
severe personal injury or death.

CAUTION

Caution is used to indicate the presence of a hazard that will or can cause
minor or major personal injury if the caution is ignored.

NOTICE: is used to note information that is important but not hazard-

related.
These precautions should be followed at all times. Failure to follow these

precautions could result in injury to yourself and others.

 Plug only into grounded electrical outlets matching the nameplate rated

voltage.

 As a precaution, persons using a pacemaker should stand back 12”

(30 cm) from an operating unit. Studies have shown that the induction
element will not disrupt a pacemaker.

 Keep all credit cards, driver license and other items with a magnetic

strip away from an operating unit. The unit’s magnetic eld will damage

the information on these strips.

 The heating surface is made of a strong, non-porous material.

However, should it crack or break, stop using and immediately unplug
the unit.

 Do not leave an empty pan on an operating unit.
 Unit should only be used in a at, level position.
 Unplug unit and let it cool before cleaning or moving.

ENGLISH

 Do not touch the heating surface. It remains hot after the unit is turned

off.

 Unplug when not in use.
 Keep unit and power cord away from open ames, electric burners or

excessive heat.
 Do not heat sealed cans or containers as they may explode.
 Do not operate unattended.
 Closely supervise units operating in public areas and/or around

children.
 Do not operate if unit has been damaged or is malfunctioning in any

way.
 Do not place any objects inside the air intake or exhaust panels.

fcc Statement

This equipment has been tested and found to comply with Part 18 of FCC
Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

 Reorient or relocate the receiving antenna
 Increase the separation between the equipment and receiver
 Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected
 Consult the dealer or an experienced radio/TV technician for help

To assure continued compliance, any changes or modications not expressly

approved by the party Responsible for compliance could void the user’s
authority to operate this equipment. (Example- use only shielded interface
cables when connecting to computer or peripheral devices).

function and PurPoSe

This unit is intended to hold heated prepared food at serving temperatures.
It is intended for use in commercial foodservice operations only. It is not
intended for household, industrial or laboratory use. This unit is intended to
be used with induction-ready serving vessels.

induction ready Serving veSSel

 Flat base measuring 4-1/2” (11.4 cm) to 10-1/4” (26 cm) wide
 Ferrous stainless steel

 Iron
 Cast iron

unSuitable Serving veSSel

 Serving vessel with a base less than 4-1/2" (11.4 cm)
 Pottery, glass, aluminum, bronze or copper serving vessels
 Serving vessel with any type of footed base

countertoP Warmer inStallation

clearance requirementS

 This unit is not designed to be enclosed or built into any area. There

must be a minimum clear space of :

• 4" (10 cm) between the back of the warmer and any surrounding
surface

• 2" (5.1 cm) between the sides of the warmer and any surrounding
surface

• Under the warmer, a distance equal to the height of the feet of the
warmer.

 Sufcient airow must be allowed around the unit. Warmer must not be

placed on a soft surface that could restrict airow to the bottom of the
warmer. Blocking the airow could cause the unit to overheat.

inStallation

1. Place the unit on a hard,at stable surface.

2. Plug the power cord into a grounded electrical outlet with the matching
nameplate rated voltage.

NOTICE: Using a voltage other than the nameplate rated voltage will

cause damage to the unit. Incorrect voltage, modication

to the power cord or electrical components can damage
unit and will void the warranty.

2

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droP-in Warmer inStallation

Drop-in Mirage® Buffet Induction Warmers can be installed with the top of the warmer overhanging the countertop or countersunk.

clearance requirementS

 A minimum of 2" (5 cm) of space between all four sides of the induction warmer and any surrounding surface.
 A minimum 12" (30.5 cm) between the bottom of the induction warmer and any surrounding surface.
 Sufcient airow must be allowed around the unit. Blocking the airow could cause the unit to overheat.

NOTICE: Using a voltage other than the nameplate rated voltage will cause damage to the unit. Incorrect voltage, modication to the power cord or

electrical components can damage unit and will void the warranty.

A

B

D

C

E

F

G

Operator Side View Side View

Product Dimensions

A

3-1/16" (7.8 cm)

B

13-7/8" (35.3 cm)

C

15-1/8" (38.4 cm)

D

1/8" (3.2 mm)

E

3/8" (9.5 mm)

overhung inStallation

1. Choose a at, level countertop for the mounting surface.

2. Measure the area for the cutout.

Cutout Dimensions

A

A

B

15-5/16" (40.5 cm)

B

15-5/16" (40.5 cm)

C

1-3/8" (3.5 cm)

F

14-3/8" (36.5 cm)

G

15-1/8" (38.4 cm)

counterSunk inStallation

1. Choose a at, level countertop for the mounting surface.

2. Measure the area for the cutout.

Cutout Dimensions

A

D

B

A

16-1/16" (40.8 cm)

B

16-1/16" (40.8 cm)

C

1-3/4" (4.4 cm)

D

15-5/16" (40.5 cm)

E

15-5/16" (40.5 cm)

F

1-3/8" (3.5 cm)

ENGLISH

C

3. Apply sealant to the cutout area to prevent moisture from penetrating the
exposed surfaces.

4. Secure the warmer to the countertop. Use the included four brackets and
screws on the SIDES of the warmer. Brackets are not for use on the front
and back sides of the warmer.

5. Plug the power cord into a grounded electrical outlet with the matching
nameplate rated voltage.

F

C

E

3. Apply sealant to the cutout area to prevent moisture from penetrating
the exposed surfaces.

4. Secure the warmer to the countertop. Use the included four brackets and
screws on the SIDES of the warmer. Brackets are not for use on the front
and back sides of the warmer.

5. Plug the power cord into a grounded electrical outlet with the matching
nameplate rated voltage.

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control box inStallation

heating.

clearance requirementS

oPeration

ENGLISH

 4” (10 cm) behind the control box and any surrounding surface.

1. Measure the area for the control box cutout.

A

H

E

J K

G

C

If liquid spills or boils over onto the unit, immediately unplug the
unit and remove serving vessel. Wipe up any liquid with a padded
cloth.

I

F

BD

Face View

M

L

Hot food and liquids can burn skin. Induction heating surfaces heat
very rapidly. Use caution when adding pre-heated oil or liquid to
other food already in the serving vessel.

1. Place the induction-ready serving vessel containing food in the center
of the warmer.

NOTICE: Do not pre-heat empty serving vessels. Because of the

NOTICE: Do not drop utensils or other objects onto the heating

Top View

Dimensions

A

(overall)

B

(overall)

C

(cutout)

D

(cutout)

E
F
G
H

I
J
K
L
M

5-1/8" (13 cm)

1-15/16" (4.9 cm)

4-1/8" (10.5 cm)

1-1/2" (3.8 cm)

1-1/4" (3.2 cm)
4-3/4" (12.1 cm)

5/16″ (7.9 mm)
Ø 3/16″ (4.8 mm)
1/8″ Radius (3.2 mm)
3/16″ Radius (4.8 mm)

1/8" (3.2 mm)
1" (2.5 cm)
1-1/2" (3.8 cm)

2. Press the POWER button. The DISPLAY panel will show a power
level. When an induction ready serving vessel is placed on the heating
surface, the DISPLAY panel will remain on. This indicates the unit is
heating.

A

POWER button. Press to turn unit on. The button will illuminate.

B

POWER LEVEL LEDs. Indicate the power level setting.

2. Apply sealant to the space between the control box and the mounting
surface to prevent moisture penetration.

3. Use the included four nuts and screws to secure the control box to the
mounting surface.

4. Plug the USB cable from the control box into the bottom of the
Mirage® Buffet Induction Warmer.

WARNING

Electrical Shock Hazard.

Keep water and other liquids from entering the inside
of the unit. Liquid inside the unit could cause an
electrical shock

CAUTION

Burn Hazard.

Do not touch serving vessel, heating surface, food or
liquid while heating.

speed and efciency of the induction warmer, serving

vessels can very quickly overheat and be damaged.

surface. The strong, non-porous surface can break. The
warranty does not cover this type of abuse.

B

A

Power
Level Description

1 Low heat

2 Low-medium heat

3 Medium-high heat

4 High heat

LEDs

4

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Draft Copy

Adjusting the Power Level

1. Press the POWER button to turn on the unit.

2. Place induction-ready serving vessel on the warmer.

3. Press the POWER button to increase or decrease the power level.

cleaning

To maintain the appearance and increase the service life, clean your
Mirage® Buffet Induction Warmer daily.

Suggested Power Level Settings

The ideal power level is dependent on the size and density of the food,
desired serving temperature, serving vessel, ambient temperature, etc. The
following are general guidelines.

 To use a serving vessel directly on the induction warmer:

1. Place the serving vessel containing food directly on the induction
warmer.

2. Select a power level to hold the food at serving temperature.

 To use a chafer on the induction warmer:

1. Place the chafer with water bath on the induction warmer.

2. Select power level 4 to preheat the water.

3. When the water reaches the desired temperature, add the food pan
containing hot food.

4. Change the power level setting to a power level to hold the food at
serving temperature.

Turning Off the Warmer

1. Press and hold the POWER button until the unit turns off, at which time
the POWER button will no longer be illuminated.

Do not spray water or cleaning products. Liquid could contact the
electrical components and cause a short circuit or an electrical
shock.

Hot food and liquids can burn skin. Induction heating surfaces heat
very rapidly. Allow the heating surface to cool before handling.

1. Unplug the unit and let it completely cool.

2. Wipe the unit exterior with a clean damp cloth.

NOTICE: Do not use abrasive materials, scratching cleansers or

Over Heat Protection

This unit is equipped with an Over Heat Protection feature. If the heating
surface becomes too hot, the warmer will stop heating. The four LED

power level lights will ash to indicate the Over Heat Protection feature has
activated. If the LEDs are ashing, see the Troubleshooting section in this

manual.

NOTICE: Do not spray controls or outside of unit with liquids or

3. Thoroughly wipe off any mild soap or chemical cleaners. Residue could
corrode the surface of the unit.

WARNING

Electrical Shock Hazard.

Keep water and other liquids from entering the inside
of the unit. Liquid inside the unit could cause an
electrical shock

CAUTION

Burn Hazard.

Do not touch serving vessel, heating surface, food or
liquid while heating.

ENGLISH

souring pad to clean the unit. These can damage the

nish.

cleaning agents.

connecting mirage® buffet induction WarmerS

Connect up to three warmers with the included interconnect cords. The
center warmer must be connected to the electrical outlet.

B

A

Power Supply Cord

B

Interconnect Cable

C

Minimum Clearance: 2” (5.1 cm) between warmers

1. Plug one warmer into a grounded electrical outlet with the matching
nameplate rated voltage.

2. Plug one end of the interconnect cable into the side of the warmer
connected to the electrical outlet.

3. Plug the other end of the interconnect cable into the operator side of the
second warmer.

4. Maintain required clearance between connected warmers.

NOTICE: The induction warmer connected to electrical supply must

C

remain turned on to supply power to side-connected units.

A

B

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Draft Copy

Service and rePair

When contacting Vollrath Technical Service, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing

Warranty Statement for the vollrath co. l.l.c.

troubleShooting

Problem It Might Be Caused By Course of Action

The unit turned off after 10 minutes. There is not a serving vessel on the induction

warmer or the vessel is not induction ready. The
induction warmer turned off. This is normal.

The unit is on, but not heating. The serving vessel may be too small or may not be

induction ready.

Make sure the serving vessel is induction
ready. See the FUNCTION AND PURPOSE
section of this manual.

Make sure the serving vessel is induction
ready. See the FUNCTION AND PURPOSE
section of this manual.

The Power Level LEDs are ashing. The overheat-protection feature may have activated. Remove the serving vessel. Let the unit cool for

approximately 15 minutes. When the overheat
condition has cleared, the unit will return to
normal function.

The unit suddenly stopped working. The unit may be too close to an external heat source

or the air intake may be restricted.

Relocate the unit away from any external heat
source. Clear any obstructions to the air intake.

There are no user serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord
yourself. Do not send units directly to The Vollrath Company LLC. Please contact Vollrath Technical Service from the list below.

VOLLRATH Technical Service • 1-800-628-0832 • Email: [e-mail]

the date the unit was purchased.

This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to
purchasers for such uses.

The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship for a period of one year, except

as speci cally described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the
receipt. Any damages from improper use, abuse, modi cation or damage resulting from improper packaging during return shipment for warranty repair will not

be covered under warranty.
For complete warranty information, product registration and new product announcement, visit www.vollrath.com.

www.vollrath.com

The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, Wisconsin
53081-3201 USA
Main Tel: [phone]
Main Fax: [phone]
Service Tel: [phone]
Service Fax: [phone]

Vollrath Europe BV
Beneluxbaan 7
5121 AD RIJEN
The Netherlands
[phone]

Vollrath of China
Vollrath Shanghai Trading Limited
29D, 855 South Pu Dong Road
Shanghai, China 200120
Tel: [phone]

Vollrath de Mexico S. de R.L. de C.V.

Periferico Sur Edicio 2-C

Col. Santa Maria Tequepexpan
45601 Tlaquepaque, Jalisco Mexico
Tel: [phone]
Tel: [phone]
Fax: [phone]

Item No. 2350248-1 Rev 4/6/15