VOLKTEK NHL-2340NF, NHL-2342NF User Manual

4-port 10/100 LAN and 1-port Fiber
WAN 802.11n Wireless VoIP Gateway
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User Manual
Version 1.2
March 2011
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http://www.volktek.com/
COPYRIGHT
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, whether electronic, mechanical, photo copying, recording or otherwise, without the prior written permission of the publisher.
FCC WARNING
This equipment has been tested and found to comply with the limits for a class A device, pursuant to part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. Operation of this equipment in a residential area is likely to cause harmful interference, in which case, the user will be required to correct the interference at the user’s own expense.
CE
This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.
CAUTION
RISK OF EXPLOSION IF A BATTERY IS REPLACED BY AN INCORRECT T YPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Take special care to read and understand all the content in the warning boxes:
Warning
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About This Guide...................................................................................................... 5
WELCOME ..........................................................................................................................................................5
PURPOSE ............................................................................................................................................................ 5
TERMS/USAGE ................................................................................................................................................. 5
FEATURES .......................................................................................................................................................... 5
TECHNICALSPECIFICATIONS ..........................................................................................................................7
PACKINGLIST .................................................................................................................................................... 7
Hardware Description............................................................................................... 8
Installation................................................................................................................. 8
POWERINGONTHEGATEWAY ....................................................................................................................... 9
LED Indicators......................................................................................................... 10
WPSBUTTON ................................................................................................................................................ 11
Web Management.................................................................................................... 12
LOGINTOWEBMANAGEMENT ................................................................................................................... 12
SYSTEMINFORMATION................................................................................................................................. 13
Status ..................................................................................................................................................................13
MultipleAPTable.................................................................................................................................................................. 15
ActiveSessionTable ............................................................................................................................................................ 17
DeviceMode .....................................................................................................................................................18
NETWORKING................................................................................................................................................. 18
WAN.....................................................................................................................................................................18
DHCPClient ............................................................................................................................................................................. 18
StaticIP .....................................................................................................................................................................................21
PPPoE.........................................................................................................................................................................................23
LAN.......................................................................................................................................................................25
NAT ......................................................................................................................................................................28
General ...................................................................................................................................................................................... 28
DMZ............................................................................................................................................................................................. 30
PortForwarding.................................................................................................................................................................... 31
MBM(MediaBandwidthManagement) .............................................................................................32
VLAN....................................................................................................................................................................33
WIRELESS ....................................................................................................................................................... 35
BasicSettings ..................................................................................................................................................35
MultipleAP .............................................................................................................................................................................. 37
ActiveWirelessClientTable............................................................................................................................................. 38
AdvancedSettings.........................................................................................................................................39
Security ..............................................................................................................................................................41
WEP ............................................................................................................................................................................................ 41
WPA ............................................................................................................................................................................................ 43
WPA2 ......................................................................................................................................................................................... 45
WPA‐Mixed.............................................................................................................................................................................. 46
AccessControl .................................................................................................................................................48
WPS......................................................................................................................................................................49
FIREWALL ....................................................................................................................................................... 51
Filter....................................................................................................................................................................51
RuleConfiguration ............................................................................................................................................................... 52
DenialofService ............................................................................................................................................53
ContentFilter ..................................................................................................................................................55
VOIP(NHL‐2342NFONLY) ..................................................................................................................... 56
SIP.........................................................................................................................................................................56
SIPSettings.............................................................................................................................................................................. 56
AdvancedSetup ..................................................................................................................................................................... 58
PhoneSetting ..................................................................................................................................................61
AnalogPhone.......................................................................................................................................................................... 61
SpeedDial................................................................................................................................................................................. 62
Region........................................................................................................................................................................................63
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PhoneBook.......................................................................................................................................................64
CallForward............................................................................................................................................................................ 64
ContactList.............................................................................................................................................................................. 66
GroupList................................................................................................................................................................................. 67
BlockList .................................................................................................................................................................................. 68
DNDWhiteList ...................................................................................................................................................................... 69
QoS .......................................................................................................................................................................70
MANAGEMENT ............................................................................................................................................... 71
TR069................................................................................................................................................................71
AutoProvision.................................................................................................................................................72
MAINTENANCE ............................................................................................................................................... 73
SystemSettings...............................................................................................................................................73
General ...................................................................................................................................................................................... 73
DynamicDNS .......................................................................................................................................................................... 74
Time............................................................................................................................................................................................ 75
Log........................................................................................................................................................................76
Tools ....................................................................................................................................................................77
Firmware.................................................................................................................................................................................. 77
Configuration.......................................................................................................................................................................... 77
Restart .......................................................................................................................................................................................78
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About This Guide
Welcome
Congratulations on choosing the NHL-2342NF 4-port 10/100 LAN and 1-port fiber WAN 802.11n Wireless VoIP Gateway, the next generation in broadband service fiber to the home devices.
The NHL-2342NF Triple-Play VoIP Gateway allows users to play three types of content service on one device including high speed Internet (data), VoIP (voice), and Video on Demand/Video Conference/IPTV (video). Superior scalability and flexibility means broadband subscribers using the NHL-2342NF that only need partial content service, either data, voice, or video in the beginning, can easily allow ISPs to disable one service via remote setup and then enable service again when subscribers need it. Through this auto-provisioning feature, subscribers using the NHL-2342NF can change their content service at any time via remote on-line log in. The billing system will be adjusted automatically according to the changed service. Subscribers do not have to go to ISPs’ front desk to change their service in person thus saving both subscribers and ISPs significant time and cost.
Unlike unmanaged media converters and switches that leave all connected ports down when one port is down, the NHL-2342NF features port isolation to help prevent “one down all down” network operation disasters. The Triple-Play VoIP Gateway supports remote in-band management that helps ISPs manage their complex networks easily and reduce both CAPEX and OPEX significantly. With unpredictable operational issues occurring all the time in today’s broadband network, the NHL­2342NF enables ISPs to offer increased network performance and subscriber satisfaction.
Purpose
This guide discusses how to install and configure your 802.11n Wireless VoIP Gateway.
Terms/ Usage
In this guide, the term “Gateway” (first letter upper case) refers to the NHL-2342NF
802.11n Wireless VoIP Gateway.
Features
Network
TCP/IP
Triple play
Each LAN can be configured as Bridge mode or Routing mode
(port-based VLAN)
By traffic, Router to select WAN MAC*
Supports IGMP proxy V1 & V2
IGMP snooping
Dynamic DNS
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DHCP client/server
DHCP option 60
NAT (includes multi-to-multi NAT)*, 2048 NAT sessions
Port forwarding
Firewall: IP/Port/MAC filter
UPnP support (IGD)
Supports 16 IP Static route* (CLI only)
SNTP-Simple Network Time Protocol (RFC 2030)
SIP ALG
RTSP ALG
Management
Web-based User interface: HTTP/HTTPs*
Command Line Interface (CLI)
Configuration Backup & Restore
Telnet Management
Remote TFTP/HTTP/TR-069 (TR-104) Firmware Upgrade
Logging via Syslog
Auto provision (TFTP/FTP/HTTP/HTTPS)
Bandwidth management
Bandwidth Borrowed & Limitation
DiffServ Code Point Classifying (DSCP)
802.1Q tag VLAN*
802.1p Priority, six level priority queues* (default VOIP first)
Management VLAN (CLI only)
*Feature: future F/W upgradeable
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Technical Specifications
Power Characteristics:
Power Supply Requirement: 12V AC 1A Switching power supply.
Note various regional power supplies must be in place to meet different regional power standards.
Environmental Characteristics:
Operating Temperature 0°C to 40°C Relative Humidity 20% to 85% Storage Temperature -20°C to 65°C Relative Humidity 20% to 90%
Dimensions:
229 mm (W) x 139mm (D) x 40mm (H)
Weight:
440g
Safety:
EN60950
Electromagnetic Compatibility:
Emissions: FCC Part 15 (Class B), CE approved
Packing List
One NHL-2342NF
One antenna
One power adapter
Two Screws for case
Four rubber pads
One Support CD including a Quick Start Guide, User Manual, and free
software utilities
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Hardware Description
Back Panel:
NHL-2342NF
NHL-2340NF
Installation
The location chosen for installing the Gateway may greatly affect its performance. When selecting a site, we recommend considering the following rules:
Install the Gateway in an appropriate place. See Technical Specifications for the acceptable temperature and humidity ranges.
Install the Gateway in a location that is not affected by strong electromagnetic field generators (such as motors), vibration, dust, and direct sunlight.
Leave at least 10cm of space at the front and rear of the unit for ventilation.
Affix the provided rubber pads to the bottom of the Gateway to protect the
case from scratching.
Refer to the NHL-234xNF Quick Installation Guide for instructions on installing the fiber WAN.
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Powering On the Gateway
The Gateway uses an AC power supply 100~240V AC, 50~60 Hz. The power on/off button is located at the rear of the unit. The Gateway’s power supply automatically self-adjusts to the local power source and may be powered on without having any or all LAN segment cables connected.
1. Insert the power cable plug directly into the receptacle located at the back of the device.
2. Plug the power adapter into an available socket.
3. Push the power button to power on device.
Note: For international use, you may need to change the AC power adapter
cord. You must use a power cord set that has been approved for the receptacle type and electrical current in your country.
4. Check the front-panel LEDs as the device is powered on to verify that the Power LED is lit. If not, check that the power cable is correctly and securely plugged in.
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LED Indicators
This NHL-2342NF is equipped with a variety of LEDs to enable users to determine the current status and display what is happening on all of the connections. They are as follows:
Power/System Status
POWER (Green/Red)
Green On: Power and system are on. Green Off: Power off. Red On: System error.
WAN
WAN (Green)
Green On: Link successful. Green Blinking: Data transmitting. Green Off: Link off or device power off.
WLAN/WPS
WLAN (Green/Orange)
Green on: Wireless on. Green off: Wireless off. Green blinking at 4Hz/s: Wireless traffic indicator. Orange blinking at 4Hz/s: WPS is being configured.
Internet
INTERNET (Green/Red)
Green on: IP connected. The device has a WAN IP address from IPCP or DHCP and fiber is linked or a static IP address is configured, PPP negotiation has successfully completed – if used – and fiber is linked) and no traffic is detected. If the IP or PPPoE session is dropped due to an idle timeout, the light will remain green if a fiber connection is still present. If the session is dropped for any other reason, the light is turned off. The light will turn red when it attempts to reconnect and DHCP or PPPoE fails.
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Green Off: Modem power off, modem in bridged mode, or connection not present. Green Blinking: IP connected and IP traffic is passing through the device (either direction), flashing at 4 Hz with a 50% duty cycle Red On: Device attempt to become IP connection failed (no DHCP response, no PPPoE response, PPPoE authentication failed, no IP address from IPCP, etc.). For bridged mode, the indicator light MUST be off.
LAN
LAN 1~4 (Green)
Green On: Link successful. Green Blinking: Data transmitting, flashing at 4 Hz with a 50% duty cycle. Green Off: Link off or device power off.
Phone (NHL-2342NF only)
Phone 1 & 2 (Orange)
Solid Orange: When the phone port’s defined SIP account for outgoing call is registered. Flashing Orange (Slowly – 4Hz): When voice port is off hook. Flashing Orange (Quickly – 8Hz): There is a voice message in the corresponding SIP account. Orange Off: No Registered SIP accounts to this line or device power off.
WPS Button
Use the WPS-enabled device’s WPS button to enable wireless security. It can be either a button in the utility
or a physical button. You must press the button on the
second device within two minutes of pressing the one first on the first. It doesn’t matter which button is pressed first.
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Web Management
The Gateway provides Web pages that allow management through the Internet.
Log into Web Management
From a PC, open your Web browser, type the following in the Web address (or location) box: http://192.168.1.254 and then press <Enter>. This is the factory default IP address for the Gateway. A login dialog is displayed, as follows:
Enter the user name, admin, and default password, 1234, and then click Login. Use the following defaults the first time logging into the program. The password can be changed at any time using the System Settings window’s General tab (Maintenance > System Settings > General).
Default User Name: admin Default Password: 1234
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System Information
The System Information folder contains a read-only Status window and a Device Mode window that allows the Gateway to be configured as either a Router or a Bridge.
Status
The Status window appears each time a user logs into the program. Alternatively, this window can be accessed by clicking System Information > Status.
Status window
The read-only Status window contains the following information:
Device Information System Name
This is the model name. It is for identification purposes.
Firmware Version
This is the firmware version.
System Up Time
This is the total time the NHL-2342NF has been on.
Current Date/Time
This is the NHL-2342NF’s present date and time.
Device Mode
This is the current NHL-2342NF mode. The device can function in Router, Bridge, or Mixed mode. See the Device Mode window (System Information > Device Mode) to
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change this setting.
WAN Information IP Address
This is the WAN port’s IP address.
IP Subnet Mask
This is the WAN port’s subnet mask.
Connection Type
This is the connection type status.
DNS
This is the IP address of the DNS.
LAN Information IP Address
This is the LAN port’s IP address.
IP Subnet Mask
This is the LAN port’s subnet mask.
DHCP
This is the LAN port’s DHCP role, Enable or Disable.
System Status Interface
These are the devices three types of interfaces.
Status
This is the current status of each interface type.
CPU Usage
This displays what percentage of the NHL-2342NF’s processing ability is currently used. When this percentage is close to 100%, it is running at full load, and the throughput is not going to improve anymore. If certain applications need greater throughput, then turn off some other applications.
Memory Usage
This displays what percentage of the heap memory the NHL-2342NF is using.
WLAN Information SSID
This is a descriptive name used to identify the NHL-2342NF on the wireless LAN.
Mode
This is the operation mode of wireless the NHL-2342NF is currently using.
Band
This is the manually selected operating frequency currently being used on the wireless LAN.
Channel Number
This is the manually selected channel number currently being used on the wireless LAN.
Encryption
This is the type of encryption security currently being used on the wireless LAN.
WPS
This displays Enabled when the WPS has been set up. This
displays Disabled if the WPS has not been set up.
Multiple AP
Click the Detail
hyperlink to display the Multiple AP Table.
Summary Active Session
Click the Detail
hyperlink to display the Active Session Table.
VoIP Status Account
This displays the VoIP account.
Registration
This displays the VoIP registration status.
URI
This displays the SIP URI.
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Click Refresh to display current settings of the Gateway.
Multiple AP Table
Click the Multiple AP Table Detail
hyperlink in the Status window. Read-only
information includes SSID, Band, Encryption, BSSID, and Associated Clients.
Multiple AP Table window
The Multiple AP Table window contains the following parameters:
Multiple AP Index
The index number of the multiple AP table entry.
Enable
Tick to enable the multiple AP table entry.
Band
Select the proper operating frequency for the wireless network. The options are: 2.4 GHz (B+G+N) for networks using a mix of 802.11b, 802.11g, and 802.11n wireless clients, 2.4 GHz (G+N) for networks using a mix of 802.11g and 802.11n wireless clients, 2.4 GHz (B+G) for networks using a mix of 802.11b and 802.11g wireless clients, 2.4
GHz (N) for networks using 802.11n wireless clients only,
2.4 GHz (G) for networks using 802.11g wireless clients
only, or 2.4 GHz (B) for networks using 802.11b wireless clients only.
SSID
Enter a Service Set Identity (SSID) associated with the wireless station. All wireless stations associating with the access point built-in to the NHL-2342NF must have the same SSID.
Data Rate
Select the data transmission rate. For best performance, it is strongly suggested to choose the default, Auto.
Broadcast SSID
Enable or disable the broadcasting of the NHL-2342’s SSID. If this is Disabled, the SSID in the outgoing beacon frame will be hidden. This prevents a station from obtaining the SSID through scanning using a site survey tool.
Remote Management
Select WAN+LAN or WAN.
Active Client List
Click the Show button to display the Active Wireless Client Table window for AP1, AP2, AP3, or AP4.
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Click Apply to commit the settings. Click Refresh to display current settings of this window. Click Close to close this pop-up window.
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Active Session Table
Click the Active Session Detail
hyperlink in the Status window. Read-only information includes Index, Internal, Protocol, External, NAT (Port), and Time Out (sec).
Active Session Table window
The Active Session Table window contains the following parameters:
Active Session Table Index
The index number of the active session table entry.
Internal
The internal IP address of the of the active session table entry.
Protocol
The protocol of the active session table entry.
External
The external IP address of the of the active session table entry.
NAT (Port)
The NAT port number of the active session entry.
Time Out (sec)
The time, in seconds, until the active session entry times out.
Page Up
Click to scroll up the page.
Page Down
Click to scroll down the page.
First Page
Click to advance to the first page of the table.
Last Page
Click to advance to the last page of the table.
Click Refresh to display current settings of this window.
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Device Mode
The Device Mode window allows users to select Router mode, Bridge mode, or a Mixed mode employing both Router and Bridge modes. Access this window by clicking System Information > Device Mode.
Device Mode window
Click Apply to commit the settings. Click Refresh to display current settings of the window.
Networking
Networking folders contain configuration windows for WAN (Static IP, DHCP Client, or PPPoE), LAN, NAT, MBM, and VLAN.
WAN
The WAN window allows users to configure the WAN Access Type as DHCP Client, Static IP, or PPPoE. DHCP Client is the default.
DHCP Client
Dynamic Host Configuration Protocol (DHCP), based on RFC 2131 and RFC 2132, allows individual clients to obtain TCP/IP configuration at start-up from a server. Users can configure the NHL-2342NF’s LAN as a DHCP server or disable it. When configured as a server, the NHL-2342NF provides the TCP/IP configuration for the clients. If DHCP service is disabled, another DHCP server must be available on that network, or the computer will need to be manually configured. Access this window by clicking Networking > WAN.
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WAN window for DHCP Client
The WAN window for DHCP Client contains the following parameters: WAN Settings (for DHCP Client) WAN Access Type
Choose DHCP Client. The other options are Static IP or PPPoE.
Attain DNS Automatically
Click to attain DNS automatically. Otherwise, enter DNS manually using the field below.
Set DNS Manually
Click and enter the DNS server IP address(es) assigned by the ISP in the three fields below.
DNS1-DNS3
Enter the DNS server IP address(es) assigned by the ISP.
Clone MAC Address
Enable MAC address cloning.
Enable UPnP
Enable the Universal Plug and Play (UPnP) feature.
Universal Plug and Play (UPnP) is a distributed, open networking standard that uses TCP/IP for simple peer-to­peer network connectivity between devices. A UPnP device can dynamically join a network, obtain an IP address, convey its capabilities and learn about other devices on the network. In turn, a device can leave a network smoothly and automatically when it is no longer in use.
Enable IGMP Proxy
Enable the IGMP proxy feature. IGMP proxy enables the device to issue IGMP host messages on behalf of hosts that the device discovered through standard IGMP interfaces.
Enable Ping Access on WAN
Enable the Ping access on WAN feature. This allows Ping to use the WAN to send ICMP echo request packets to the target host and listen for ICMP echo response replies.
Enable Web Server Access on WAN
Enable the Web server access on WAN feature. This allows Web server access via the WAN.
Enable IPsec Pass
Enable the IPSec Pass Through on VPN connection feature.
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Through on VPN Connection
This encapsulates a complete IP datagram, forming a virtual tunnel between IPSec-capable devices.
Enable PPTP Pass Through on VPN Connection
Enable the PPTP Pass Through on VPN connection feature. Point-to-Point Tunneling Protocol (PPTP) enables secure
transfer of data through a Virtual Private Network (VPN). The NHL-2342NF supports one PPTP connection at a time.
Enable L2TP Pass Through on VPN Connection
Enable the L2TP Pass Through on VPN connection feature. Layer 2 Tunneling Protocol (L2TP) is used to support data transfer through a Virtual Private Network (VPN). It relies on
an encryption protocol that it passes within the tunnel to provide privacy.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Static IP
Select Static IP if the WAN port IP information is provided by the ISP. Users will need to enter the IP address, subnet mask, gateway address, and DNS(es) provided by the ISP. Access this window by clicking Networking > WAN and then changing the WAN Access Type to Static IP.
WAN window for Static IP
The WAN window for Static IP contains the following parameters: WAN Settings (for Static IP) WAN Access Type
Choose Static IP. The other options are DHCP Client or PPPoE.
IP Address
The WAN IP address is an IP address for the NHL-2342NF, which makes it accessible from an outside network. It is used to communicate with other devices on other networks. If this static WAN IP address has been assigned by the ISP, it should also assign the subnet mask and DNS server IP address(es). A default gateway IP address may also be provided.
Subnet Mask
Enter the subnet mask.
Default Gateway
Enter the default gateway IP address.
DNS1-DNS3
Enter the DNS server IP address(es) assigned by the ISP.
Clone MAC Address
Enable MAC address cloning.
Enable UPnP
Enable the Universal Plug and Play (UPnP) feature.
Universal Plug and Play (UPnP) is a distributed, open networking standard that uses TCP/IP for simple peer-to-
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peer network connectivity between devices. A UPnP device can dynamically join a network, obtain an IP address, convey its capabilities and learn about other devices on the network. In turn, a device can leave a network smoothly and automatically when it is no longer in use.
Enable IGMP Proxy
Enable the IGMP proxy feature. IGMP proxy enables the device to issue IGMP host messages on behalf of hosts that the device discovered through standard IGMP interfaces.
Enable Ping Access on WAN
Enable the Ping access on WAN feature. This allows Ping to use the WAN to send ICMP echo request packets to the target host and listen for ICMP echo response replies.
Enable Web Server Access on WAN
Enable the Web server access on WAN feature. This allows Web server access via the WAN.
Enable IPSec Pass Through on VPN Connection
Enable the IPSec Pass Through on VPN connection feature. This encapsulates a complete IP datagram, forming a virtual tunnel between IPSec-capable devices.
Enable PPTP Pass Through on VPN Connection
Enable the PPTP Pass Through on VPN connection feature. Point-to-Point Tunneling Protocol (PPTP) enables secure
transfer of data through a Virtual Private Network (VPN). The NHL-2342NF supports one PPTP connection at a time.
Enable L2TP Pass Through on VPN Connection
Enable the L2TP Pass Through on VPN connection feature. Layer 2 Tunneling Protocol (L2TP) is used to support data transfer through a Virtual Private Network (VPN). It relies on
an encryption protocol that it passes within the tunnel to provide privacy.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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PPPoE
Point-to-Point Protocol over Ethernet (PPPoE) emulates a dial-up connection. It allows an ISP to use their existing network configuration with newer broadband technologies such as ADSL. The PPPoE driver on the NHL-2342NF is transparent to the computers on the LAN, which see only Ethernet and are not aware of PPPoE thus saving users the need to manage PPPoE clients on individual computers. Access this window by clicking Networking > WAN and then changing the WAN Access Type to PPPoE.
WAN window for PPPoE
The WAN window for PPPoE contains the following parameters: WAN Settings (for PPPoE) WAN Access Type
Choose PPPoE. The other options are DHCP Client or Static IP.
User Name
Enter the user name provided by the ISP.
Password
Enter the password associated with the user name above.
Connection Type
Select Continuous, Connect on Demand, or Manual. If Manual is selected, users will need to manually click Connect and Disconnect to use the Internet. If Connect on Demand is selected, users need to enter an Idle Time value
in the next field.
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Idle Time
Enter an age-out value, in minutes, between 1 and 1000.
Attain DNS Automatically
Click to attain DNS automatically. Otherwise, enter DNS manually using the field below.
Set DNS Manually
Click and enter the DNS server IP address(es) assigned by the ISP in the three fields below.
DNS1-DNS3
Enter the DNS server IP address(es) assigned by the ISP.
Clone MAC Address
Enable MAC address cloning.
Enable UPnP
Enable the Universal Plug and Play (UPnP) feature.
Universal Plug and Play (UPnP) is a distributed, open networking standard that uses TCP/IP for simple peer-to­peer network connectivity between devices. A UPnP device can dynamically join a network, obtain an IP address, convey its capabilities and learn about other devices on the network. In turn, a device can leave a network smoothly and automatically when it is no longer in use.
Enable IGMP Proxy
Enable the IGMP proxy feature. IGMP proxy enables the device to issue IGMP host messages on behalf of hosts that the device discovered through standard IGMP interfaces.
Enable Ping Access on WAN
Enable the Ping access on WAN feature. This allows Ping to use the WAN to send ICMP echo request packets to the target host and listen for ICMP echo response replies.
Enable Web Server Access on WAN
Enable the Web server access on WAN feature. This allows Web server access via the WAN.
Enable Multicast Shortcut
Enable the Multicast shortcut feature. IGMP (Internet Group
Multicast Protocol) is a network-layer protocol used to establish membership in a multicast group - it is not used to carry user data. The NHL-2342NF supports both IGMP version 1 and IGMP version 2. At start up, the NHL-2342NF queries all directly connected networks to gather group membership. After that, it periodically updates this information.
Enable IPsec Pass Through on VPN Connection
Enable the IPSec Pass Through on VPN connection feature. This encapsulates a complete IP datagram, forming a virtual tunnel between IPSec-capable devices.
Enable PPTP Pass Through on VPN Connection
Enable the PPTP Pass Through on VPN connection feature. Point-to-Point Tunneling Protocol (PPTP) enables secure
transfer of data through a Virtual Private Network (VPN). The NHL-2342NF supports one PPTP connection at a time.
Enable L2TP Pass Through on VPN Connection
Enable the L2TP Pass Through on VPN connection feature. Layer 2 Tunneling Protocol (L2TP) is used to support data transfer through a Virtual Private Network (VPN). It relies on
an encryption protocol that it passes within the tunnel to provide privacy.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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LAN
A Local Area Network (LAN) is a shared communication system to which many computers are attached. A LAN is a computer network limited to the immediate area, usually the same building or floor of a building. The LAN windows can help users configure a LAN DHCP server, manage IP addresses, and partition the physical network into logical networks.
The LAN window allows users to configure and display LAN settings. Access this window by clicking Networking > LAN.
LAN win dow
The LAN window General tab contains the following parameters:
LAN Settings IP Address
Enter the (LAN) IP address of the NHL-2342NF in dotted decimal notation. The factory default is 192.168.1.254.
Subnet Mask
The NHL-2342NF will automatically calculate the subnet mask based on the IP address assigned by the user. Enter the subnet mask in dotted decimal notation.
Default Gateway
Enter a default gateway IP address. This is for use with a
DHCP server (see the next field).
DHCP
Select Server, Client, or Disabled. If Server is selected, assign a range of IP addresses below in the DHCP Client Range fields and an IP address for the Default Gateway field above.
DHCP Client Range
When Server is selected, assign a range of contiguous IP addresses. Click Show Client to display the read-only Active DHCP Client Table displayed on the next page.
Static DHCP
Enable or Disable static DHCP. To set up static DHCP, Enable this setting and click Set Static DHCP. Select an
Index between 1 and 20, enter an IP Address, a MAC Address, and an optional identifying Comment in the Static
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DHCP window displayed on the next page.
Domain Name
Enter the domain name. If this is left blank, the ISP may
assign a domain name via DHCP.
IP Alias IP Alias
Choose Enable to configure the LAN network for the NHL-2342NF.
IP Address
Enter the IP address of the NHL-2342NF in dotted decimal notation.
Subnet Mask
The NHL-2342NF will automatically calculate the subnet mask based on the IP address assigned by the user.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
Active DHCP Client Table
The Active DHCP Client Table provides users a view of the current DHCP clients, including IP address, MAC address, and the amount of time before the entry expires. To display the Active DHCP Client Table window, click the Show Client button next
to the DHCP Client Range fields located on the LAN window General tab described on the previous page.
Active DHCP Client Table window
Click Refresh to display current settings of the Active DHCP Client Table window. Click Close to close this pop-up window.
The Active DHCP Client pop-up window contains the following parameters:
Active DHCP Client Table Index
The index number of the static table entry.
IP Address
The LAN IP address of a computer on the LAN.
MAC Address
The MAC address of a computer on the LAN.
Time Expired
The amount of time, in seconds, before the static table entry expires.
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Static DHCP
The Static DHCP window allows users to set up static DHCP on the NHL-2342NF. Select an index between 1 and 20, enter an IP address, a MAC Address, and an optional identifying comment. A Static DHCP List at the bottom of the window displays the current static DHCP entries. To display the Static DHCP window, click
the Set Static DHCP button next to the Static DHCP field located on the LAN
window described on the previous page. For more information about configuring static DHCP, please see the LAN window description above.
Static DHCP window
Click Apply to commit the settings. Click Refresh to display current settings of the Static DHCP window.
The Static DHCP pop-up window contains the following parameters:
Static DHCP Index
Select an index number for the static DHCP table entry (row).
IP Address
Enter the LAN IP address of a computer on the LAN.
MAC Address
Enter the MAC address (with colons) of a computer on the LAN.
Comment
Enter identifying information for this static DHCP table entry.
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NAT
NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet. For example, the source address of an outgoing packet, used within one network is changed to a different IP address known within another network.
Each packet has two addresses – a source address and a destination address. For outgoing packets, NAT maps private (local) IP addresses to globally unique ones required for communication with hosts on other networks. It replaces the original IP source address in each packet and then forwards it to the Internet. The NHL­2342NF keeps track of the original addresses and port numbers so incoming reply packets can have their original values restored.
General
The NAT window General tab allows users to configure NAT settings. Access this window by clicking Networking > NAT.
NAT window – General tab
The NAT window General tab contains the following parameters:
NAT Setup Network Address
Translation
Enable or Disable Network Address Translation (NAT). NAT allows the translation of an Internet protocol address used within one network (for example a private IP address used in a local network) to a different IP address known within another network (for example a public IP address used on the Internet).
NAT Loopback
Enable or Disable NAT Loopback. NAT Loopback allows users on the LAN side to access a pubic server located on the LAN side by a public IP address or domain name.
SIP ALG
Enable or Disable SIP ALG. SIP Application Layer Gateway (ALG) allows VoIP calls to pass through NAT by examining and translating IP addresses embedded in the data stream. When a VoIP device behind the NHL-2342NF registers with the SIP register server, the NHL-2342NF translates the device’s private IP address inside the SIP data stream to a public IP address.
RTSP ALG
Enable or Disable RTSP ALG. RTSP Application Level Gateway is designed to dynamically open pinholes for media streaming. When disabled, users are limited to static NAT
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only.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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DMZ
Demilitarized Zone (DMZ) allows one IP address to be exposed to the Internet. This is useful for special-purpose services such as Internet gaming or video conferencing. However, as any user on the Internet can access in/out data from the DMZ host, care should be taken when using this feature to minimize security issues. Access this tab
by clicking Networking > NAT > DMZ.
NAT window – DMZ tab
The NAT window DMZ tab contains the following parameters:
DMZ Active
Enable of Disable DMZ.
Host IP Address
Enter an IP address that will be open to the Internet.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Port Forwarding
Port forwarding allows users to define the local servers to which incoming services will be forwarded by creating a firewall between the internal network and the Internet. A tunnel is created so that computers on the Internet can communicate to computers on a user’s LAN through a single port. This is useful for running Web servers, game servers, FTP servers, and video conferencing and is more secure than DMZ. A common example is one computer running a Web server on port 80 and another computer running an FTP server on port 23, each with the same IP address. Access this tab by clicking Networking > NAT > Port Forwarding.
NAT window – Port Forwarding tab
The NAT window Port Forwarding tab contains the following parameters:
Port Forwarding Active
Enable or Disable port forwarding. Enabling this setting allows forwarding to a host with a specified internal IP address.
Port Range
Enter the port number(s) to be forwarded.
Protocol
Select TCP, UDP, or Both. This is protocol of the traffic allowed to be forwarded by this feature.
IP Address
Enter the inside IP address of the server that receives packets from ports specified in the Port Range above.
Comment
This is a user-selected name or other information about a specific port forwarding entry in the Forward Table.
Index
This is an index number for the Forward Table entry (row).
Delete
Click this button to delete the table entry.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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MBM (Media Bandwidth Management)
The Bandwidth Maintenance window allows users to configure bandwidth rules for pre-defined services or applications. Access this window by clicking Networking >
MBM.
Media Bandwidth Management window
The Bandwidth Maintenance window contains the following parameters:
Bandwidth Maintenance Settings Active
Enable or Disable the bandwidth maintenance feature.
Automatic Uplink Speed
Enable or Disable automatic uplink speed.
Manual Uplink Speed
Enter the uplink speed in Kbps.
Automatic Downlink Speed
Enable or Disable automatic downlink speed.
Manual Downlink Speed
Enter the downlink speed in Kbps.
Bandwidth Maintenance Rules Address Type
Choose IP or MAC.
Protocol
Select the protocol: TCP, UDP, TCP/UDP, ICMP, or Any.
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Local IP Address
Enter the IP address of the computer to which the bandwidth rule does not apply.
Port
This is the range of ports for which the bandwidth rule applies.
Mode
Choose Guaranteed minimum bandwidth or Restricted maximum bandwidth.
Uplink Bandwidth
Enter the uplink bandwidth in Kbps.
Downlink Bandwidth
Enter the downlink bandwidth in Kbps.
Comment
This is a user-selected name or other information about this rule.
Index
This is an index number for the Media Bandwidth Management table entry (row).
MAC Address
This displays the MAC address of the Media Bandwidth
Management table entry.
Delete
Click this button to delete the table entry.
Click Add to commit the settings. Click Refresh to display current settings of the window.
VLAN
The VLAN window allows users to configure VLAN tag settings. Access this window by clicking Networking > VLAN.
VLAN window
The VLAN window contains the following parameters:
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VLAN Settings VLAN
Enable or disable VLANs.
Index
An index number for the VLAN entry (row)
Enable
Tick to enable the VLAN entry.
Ethernet/Wireless
This column displays the VLAN’s interface.
WAN/LAN
This column displays whether the VLAN entry is a LAN or WAN.
Tag
Tick to tag the VLAN.
VID (1~4090)
Enter a VLAN ID between 1 and 4090.
Priority
Select a priority between 0 and 7.
CFI
Tick the Canonical Format Indicator (CFI). This is used to determine whether a network is Ethernet or Token Ring.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Wireless
Wireless folders contain configuration windows for Basic Settings, Advanced Settings, Security, Access Control, and WPS.
Basic Settings
The Wireless Basic Settings window allows users to configure the Wireless LAN Interface. Access this window by clicking Wireless > Basic Settings.
Wireless Basic Settings window
The Wireless Basic Settings window contains the following parameters:
Wireless Basic Settings Wireless LAN
Interface
Enable or Disable the wireless LAN interface on the NHL-2342NF.
Band
Choose the proper operating frequency for the wireless network. The options are: 2.4 GHz (B+G+N) for networks using a mix of 802.11b, 802.11g, and 802.11n wireless clients, 2.4 GHz (G+N) for networks using a mix of 802.11g and 802.11n wireless clients, 2.4 GHz (B+G) for networks using a mix of 802.11b and 802.11g wireless clients, 2.4
GHz (N) for networks using 802.11n wireless clients only,
2.4 GHz (G) for networks using 802.11g wireless clients
only, or 2.4 GHz (B) for networks using 802.11b wireless clients only.
Mode
Choose the desired mode. The option is AP. Click the Multiple AP button to open the Multiple AP table, as shown on the next page. Up to four APs can be enabled and configured on this table.
SSID
Enter a descriptive name for the Service Set Identity (SSID) associated with the wireless station. All wireless stations associating with the access point built-in to the NHL-2342NF must have the same SSID.
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Channel Width
Select the channel width. Select 20MHz if no 802.11n wireless clients are being used. A standard 20 MHz channel offers transfer speeds up to 150Mbps whereas a 40 MHz channel uses two standard channels and offers speeds up to 300Mbps. As not all wireless devices support 40 MHz channels, most users select Auto 20/40MHz to allow the NHL-2342NF to adjust the channel bandwidth automatically.
Control Sideband
Select Upper or Lower to specify if the extension channel should be in the upper or lower sideband.
Channel Number
Select the channel number for the wireless network between 1 and 11 or select Auto to automatically scan for an active channel on the network.
Broadcast SSID
Enable or disable the broadcasting of the NHL-2342’s SSID. If this is disabled, the SSID in the outgoing beacon frame will be hidden. This prevents a station from obtaining the SSID through scanning using a site survey tool.
Data Rate
Select the data transmission rate. For best performance, it is strongly suggested to choose the default, Auto.
Associated Clients
Click the Show Active Clients button to open the Active Wireless Client Table, as shown below. This displays all current associated wireless clients.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Multiple AP
The NHL-2342NF allows up to four APs to be enabled and configured on the Multiple AP window. Click the Multiple AP button next to the Mode on the Wireless Basic Settings window to open the Multiple AP window.
Multiple AP window
Click Apply to commit the settings. Click Refresh to display current settings of the Multiple AP table. Click Close to close this pop-up window.
The Multiple AP pop-up window contains the following parameters:
Multiple AP Index
The index number of the multiple AP table entry.
Enable
Tick to enable the multiple AP table entry.
Band
Select the proper operating frequency for the wireless network. The options are: 2.4 GHz (B+G+N) for networks using a mix of
802.11b, 802.11g, and 802.11n wireless clients, 2.4 GHz (G+N) for networks using a mix of 802.11g and 802.11n wireless clients, 2.4 GHz (B+G) for networks using a mix of 802.11b and
802.11g wireless clients, 2.4 GHz (N) for networks using
802.11n wireless clients only, 2.4 GHz (G) for networks using
802.11g wireless clients only, or 2.4 GHz (B) for networks using
802.11b wireless clients only.
SSID
Enter a Service Set Identity (SSID) associated with the wireless station. All wireless stations associating with the access point built-in to the NHL-2342NF must have the same SSID.
Data Rate
Select the data transmission rate. For best performance, it is strongly suggested to choose the default, Auto.
Broadcast SSID
Enable or disable the broadcasting of the NHL-2342’s SSID. If this is Disabled, the SSID in the outgoing beacon frame will be hidden. This prevents a station from obtaining the SSID through scanning using a site survey tool.
Remote Management
Enable WAN+LAN or WAN this to prevent clients on each WLAN from being able to ping each other.
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Active Wireless Client Table
The Active Wireless Client Table displays all current associated wireless clients. Click the Show Active Clients button on the Wireless Basic Settings window or the Show button in the Active Client List column of the Multiple AP window on the previous page to open this window.
Active Wireless Client Table window
Click Refresh to display current settings of the Active Wireless Client Table. Click Close to close this pop-up window.
The Active Wireless Client Table window contains the following parameters:
Active Wireless Client Table MAC Address
The MAC address of the wireless client.
Mode
The current mode of the wireless client.
Tx Packet
The number of packets transmitted by this wireless client.
Rx Packets
The number of packets received by this wireless client.
Tx Rate (Mbps)
The packet transmitted rate in Mbps.
Power Saving
The current power saving setting on this wireless client.
Expired Time(s)
The time before this wireless client times out.
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Advanced Settings
The Wireless Advanced Settings window allows users to configure the Wireless LAN Interface. Access this window by clicking Wireless > Advanced Settings.
Wireless Advanced Settings window
The Wireless Basic Settings window contains the following parameters:
Wireless Advanced Settings Fragment Threshold
This is the threshold, specified in bytes, for the fragmentation boundary for directed messages. It is the maximum data fragment size that can be sent. Packets exceeding the 2346­byte setting will be fragmented before transmission. Enter an even number between 256 and 2346. 2346 is the default.
RTS Threshold
Data with its frame size larger than this value will perform the Request To Send (RTS)/CTS (Clear To Send) handshake. Enter a value between 0 and 2347. 0 means always send RTS.
Preamble Type
Choose either Long Preamble or Short Preamble. A
preamble affects the timing in the wireless network. There are two preamble types: long and short. If a wireless device uses a different preamble type than the NHL-2342NF, then it cannot communicate with the NHL-2342NF.
IAPP
Enable or disable Inter-Access Point Protocol (IAPP). This protocol is designed for the enforcement of unique association throughout the Extended Service Set and for the secure exchange of a wireless station’s security context between a current AP and a new AP during the handoff period.
B/G Protection
Enable or disable B/G Protection. This feature limits cross­talk in a mixed 802.11b and 802.11g environment.
Frame Aggregation
Enable or disable Frame Aggregation. This feature increases throughput by sending two or more data frames in a single transmission.
Short GI
Enable or disable Short Guard Interval (GI). Enabling this
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feature reduces the guard interval time thereby increasing data capacity. The drawback is that it can be less reliable and may create higher data loss.
Block Intra-BSS Traffic
Enable or disable Block Intra-BSS Traffic. A Basic Service Set (BSS) exists when all communications between wireless clients or between a wireless client and a wired network client go through one access point. Intra-BSS traffic is traffic between wireless clients in the BSS. When Block Intra-BSS is enabled, wireless client A and B can access the wired network and communicate with each other. When Block Intra-BSS is disabled, wireless client A and B can still access the wired network but cannot communicate with each other.
RF Output Power
Select the transmit power of the antennas. The default is 100%.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Security
The Wireless Security Setup window allows users to configure WEP, WPA, WPA2, and WPA-Mixed encryption. Access this window by clicking Wireless > Security.
Wireless Security Setup window
The Wireless Security Setup window contains the following parameters:
Wireless Security Setup Select SSID
Select the desired Service Set Identity (SSID).
Encryption
Choose from the following encryption options: WEP. WPA, WPA2, WPA-Mixed, and Disable. The default is Disable.
Click Apply to commit the settings. Click Reset to reset the settings on the window.
WEP
Wired Equivalent Privacy (WEP) is an encryption security option based on IEEE
802.11 that uses the RC4 encryption algorithm. WEP encryption scrambles the data transmitted between the wireless stations and the access points to keep network communications private. It encrypts unicast and multicast communications in a network. Both the wireless stations and the access points must use the same WEP key. The NHL-2342NF allows configuration of up to four 64-bit or 128-bit WEP keys but only one key can be enabled at any one time. Access this window by clicking Wireless > Security and then changing the Encryption to WEP.
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Wireless Security Setup window for WEP
The Wireless Security Setup window for WEP contains the following parameters:
Wireless Security Setup for WEP Select SSID
Select the desired Service Set Identity (SSID).
Encryption
Choose the encryption security type, WEP. The other encryption security options are: WPA, WPA2, WPA-Mixed, and Disable. The default is Disable.
Authentication
Select Open System, Shared Key, or Auto authentication. Auto is the default. This specifies whether the wireless clients have to provide the WEP key to login to the wireless client. Most users keep this setting at Auto or Open System unless they want to force a key verification before communication between the wireless client and the NHL­2342NF occurs. Selecting Shared Key forces clients to provide the WEP key prior to communication.
Key Length
Select the level of encryption, 64-bit or 128-bit.
Key Format
Select ASCII (5 characters) or Hex (10 characters). American Standard Code for Information Interchange (ASCII) is a system using alphanumeric characters. ASCII strings are automatically converted to hexadecimal format for use over a network. Hex uses the actual hexadecimal format based on the numbers 0 to 9 and the letters A to F.
Encryption Key 1 to 4
Keys are used to encrypt data. Both the NHL-2342NF and the wireless stations must use the same WEP key for data transmission. If you chose 64-bit, then enter any five ASCII characters or 10 hexadecimal characters ("0-9", "A-F"). If you chose 128-bit, then enter 13 ASCII characters or 26 hexadecimal characters ("0-9", "A-F"). At least one key must be configured and up to four keys overall can be configured. However, only one key can be activated at any single time. The default key is Encryption Key 1.
Click Apply to commit the settings. Click Reset to reset the settings on the window.
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WPA
Wi-Fi Protected Access (WPA) is an encryption security option designed to improve upon the features of WEP. It employs Temporal Key Integrity Protocol (TKIP) to scramble the keys using a hash algorithm and, by adding an integrity-checking feature, ensures that the keys have not been tampered with. WPA-PSK/WPA2-PSK uses a passphrase or key to authenticate wireless connections. The key is an alphanumeric password between 8 and 63 characters long. The password can also be symbols (!?*&_) and spaces. In addition, WPA/WPA2 includes Extensible Authentication Protocol (EAP) to ensure only authorized network users can access the network. Access this window by clicking Wireless > Security and then changing the Encryption to WPA.
Wireless Security Setup window for WPA (Personal (Pre-Shared Key))
Wireless Security Setup window for WPA (Enterprise (RADIUS))
The Wireless Security Setup windows for WPA contain the following parameters:
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Wireless Security Setup for WPA Select SSID
Select the desired Service Set Identity (SSID).
Encryption
Choose the encryption security type, WPA. The other encryption security options are: WEP, WPA2, WPA- Mixed, and Disable. The default is Disable.
Authentication Mode
Select Enterprise (RADIUS) or Personal (Pre-Shared Key) authentication. Personal (Pre-Shared Key) is the default.
WPA Cipher Suite
Tick the Cipher Suite type, TKIP or AES.
Pre-Shared Key Format
Select the PSK format, Passphrase or HEX – 64 characters.
Pre-Shared Key
Enter a simple common password for the PSK. The pre-
shared key is from 8 to 63 case-sensitive ASCII characters (including spaces and symbols) or less than 64 case-sensitive HEX characters ("0-9", "A-F").
RADIUS Server IP Address
Enter the IP address of the RADIUS server.
RADIUS Server Port
Enter the port number being used with the RADIUS server. 1812 is the default port.
RADIUS Server Password
Enter the security key for the RADIUS server.
Click Apply to commit the settings. Click Reset to reset the settings on the window.
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WPA2
Access this window by clicking Wireless > Security and then changing the Encryption to WPA2.
Wireless Security Setup window for WPA2 (Personal (Pre-Shared Key))
Wireless Security Setup window for WPA2 (Enterprise (RADIUS))
The Wireless Security Setup window for WPA2 contains the following parameters:
Wireless Security Setup for WPA2 Select SSID
Select the desired Service Set Identity (SSID).
Encryption
Choose encryption security type WPA2. The other encryption security options are: WEP, WPA, WPA-Mixed, and Disable. The default is Disable.
Authentication Mode
Select Enterprise (RADIUS) or Personal (Pre-Shared Key) authentication. Personal (Pre-Shared Key) is the default.
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WPA2 Cipher Suite
Tick the Cipher Suite type, TKIP or AES.
Pre-Shared Key Format
Select the PSK format, Passphrase or HEX – 64 characters.
Pre-Shared Key
Enter a simple common password for the PSK. The pre-
shared key is from 8 to 63 case-sensitive ASCII characters (including spaces and symbols) or less than 64 case-sensitive HEX characters ("0-9", "A-F").
RADIUS Server IP Address
Enter the IP address of the RADIUS server.
RADIUS Server Port
Enter the port number being used with the RADIUS server. 1812 is the default port.
RADIUS Server Password
Enter the security key for the RADIUS server.
WPA-Mixed
Access this window by clicking Wireless > Security and then changing the Encryption to WPA-Mixed.
Wireless Security Setup window for WPA-Mixed (Personal (Pre-Shared Key))
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Wireless Security Setup window for WPA-Mixed (Enterprise (RADIUS))
The Wireless Security Setup window for WPA-Mixed contains the following parameters:
Wireless Security Setup for WPA-Mixed Select SSID
Select the desired Service Set Identity (SSID).
Encryption
Choose the encryption security type, WPA-Mixed. The other encryption security options are: WEP, WPA, WPA2, and Disable. The default is Disable.
Authentication Mode
Select Enterprise (RADIUS) or Personal (Pre-Shared Key) authentication. Personal (Pre-Shared Key) is the default.
WPA Cipher Suite
Tick the Cipher Suite type, TKIP or AES.
WPA2 Cipher Suite
Tick the Cipher Suite type, TKIP or AES.
Pre-Shared Key Format
Select the PSK format, Passphrase or HEX – 64 characters.
Pre-Shared Key
Enter a simple common password for the PSK. The pre-
shared key is from 8 to 63 case-sensitive ASCII characters (including spaces and symbols) or less than 64 case-sensitive HEX characters ("0-9", "A-F").
RADIUS Server IP Address
Enter the IP address of the RADIUS server.
RADIUS Server Port
Enter the port number being used with the RADIUS server. 1812 is the default port.
RADIUS Server Password
Enter the security key for the RADIUS server.
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Access Control
The Wireless Access Control window allows users to configure wireless access control by creating a white list and a black list. This allows administrators to block users or only allow approved users to make a connection. Access this window by clicking Wireless > Access Control.
Wireless Access Control window
The Wireless Access Control window contains the following parameters:
Access Control Settings Wireless Access
Control Mode
Select Allow Listed, Deny Listed, or Disable.
MAC Address
Enter a MAC address.
Comment
Enter a user-specified comment to help identify this access control rule.
Access Control Table Delete
Click this button to delete the table entry.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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WPS
The Wi-Fi Protected Setup window allows users to quickly set up a wireless network with strong security, without having to configure security settings manually. WiFi Protected Setup (WPS) is an industry standard specification, defined by the WiFi Alliance. Depending on the devices on the network, users can either press a button (on the device itself, or in its configuration utility) or enter a PIN (Personal Identification Number) in the devices. Then, they connect and set up a secure network by themselves. Access this window by clicking Wireless > WPS.
Wi-Fi Protected Setup window
The Wi-Fi Protected Setup window contains the following parameters:
WPS Settings Active
Enable or Disable the WPS feature. Click Apply to commit the setting. Click Refresh to display current settings of the window.
WPS Summary WPS Configured
This indicates when the NHL-2342NF has connected to a wireless network using WPS or when the Active setting is Enable and wireless or wireless security settings have been changed. The current wireless and wireless security settings also appear in the window. This displays No if WPS is disabled and there are no wireless or wireless security changes on the NHL-2342NF or if the user clicks the Reset to Unconfigured button to remove the configured wireless and wireless security settings.
WPS SSID
Displays the Service Set Identity name.
WPS Security Mode
Indicates the current WPS security mode.
WPS Encryp Type
Indicates the current WPS encryption type.
WPS Key (ASCII)
Indicates the current WPS default key.
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AP PIN
Indicates the access point personal identification number.
WPS Action PIN
Enter the personal identification number and then click the Configure via PIN button. This is commonly known as the PIN method of setting up WPS.
PBC
Push Button Configuration (PBC) allows users to click the Configure via PBC button to set up WPS. Once the button is clicked on this window, users have 2 minutes to press a similar virtual or actual button on the new wireless client device.
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Firewall
Firewall folders contain configuration windows for Filter, Denial of Service, and Content Filter.
Filter
The Filter window allows users to display existing filters on the NHL-2342NF. To set up a new filter, click the Add button. Access this window by clicking Firewall > Filter.
Filter window
The Filter window contains the following parameters:
Rule Setup Index
Displays filter index number.
Active
Displays current filter status.
Protocol
Displays the current filter protocol setting.
Comment
Displays information to help identify the port filter and any special circumstances related to it.
Source
Displays the current MAC address, IP address, and port range of the source filter.
Destination
Displays the current IP address and port range of the destination filter.
Setting
Displays the current filter settings.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Rule Configuration
The Rule Configuration window allows users to set up filtering rules to filter IP addresses by blocking incoming TCP, UDP, or traffic using both protocols. Access this window by clicking Firewall > Filter > Add.
Rule Configuration window
The Rule Configuration window contains the following parameters:
Rule Configuration Active
Enable or disable filtering.
Protocol
Select which protocol to use to filter incoming packets: TCP+UDP, TCP, UDP, or Any.
Comment
Enter information to help identify the filter and any special circumstances related to it.
Source — MAC Address
Enter the MAC address of the device to be filtered.
Source — IP Address/Subnet Mask
Enter the source IP address and subnet mask of the device to be filtered.
Source — Port Range
Enter the range of ports to be filtered between 1 and
65535.
Destination — IP Address/Subnet Mask
Enter the destination IP address and subnet mask of the device to be filtered.
Source — Port Range
Enter the range of ports to be filtered between 1 and
65535.
Click Apply to commit the settings. Click Refresh to display current settings of the window. Click Back to return to the main Filter window.
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Denial of Service
The Denial of Service window allows users to prevent various types of DoS attacks. Access this window by clicking Firewall > Denial of Service.
Denial of Service window
The Denial of Service window contains the following parameters:
Denial of Service Enable DoS
Prevention
Enable Denial of Service Prevention.
Whole System Flood: SYN
Tick to enable whole system flooding for SYN DoS prevention. Enter a value for packets per second if desired. The default value is zero.
Whole System Flood: FIN
Tick to enable whole system flooding for FIN DoS prevention. Enter a value for packets per second if desired. The default value is zero.
Whole System Flood: UDP
Tick to enable whole system flooding for UDP DoS prevention. Enter a value for packets per second if desired. The default value is zero.
Whole System Flood: ICMP
Tick to enable whole system flooding for ICMP DoS prevention. Enter a value for packets per second if desired.
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The default value is zero.
TCP/UDP PortScan
Tick to enable TCP/UDP port scan for DoS prevention and select a Sensitivity of Low or High.
Per-Source IP Flood: SYN
Tick to enable per-source IP flooding for SYN DoS prevention. Enter a value for packets per second if desired. The default value is zero.
Per-Source IP Flood: FIN
Tick to enable per-source IP flooding for FIN DoS prevention. Enter a value for packets per second if desired. The default value is zero.
Per-Source IP Flood: UDP
Tick to enable per-source IP flooding for UDP DoS prevention. Enter a value for packets per second if desired. The default value is zero.
Per-Source IP Flood: ICMP
Tick to enable per-source IP flooding for ICMP DoS prevention. Enter a value for packets per second if desired. The default value is zero.
Enable Source IP Blocking
Tick to enable Source IP blocking DoS prevention and enter a blocking time in seconds. Zero means no drop. The default value is zero.
ICMP Smurf
Tick to enable ICMP DoS prevention.
IP Land
Tick to enable IP Land DoS prevention.
IP Spoof
Tick to enable IP Spoof DoS prevention.
IP TearDrop
Tick to enable IP Tear Drop DoS prevention.
PingOfDeath
Tick to enable Ping of Death DoS prevention.
TCP Scan
Tick to enable TCP Scan DoS prevention.
TCP SynWithData
Tick to enable TCP SYN with data DoS prevention.
UDP Bomb
Tick to enable UDP Bomb DoS prevention.
UDP EchoChargen
Tick to enable Echo Chargen DoS prevention.
Select All
Click to select all of the DoS types on this screen.
Clear All
Click to deselect all the DoS types ticked on this screen.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Content Filter
The Content Filter window allows users to specify keywords or IP addresses to block. Access this window by clicking Firewall > Content Filter.
Content Filter window
The Content Filter window contains the following parameters:
Keyword Blocking Settings Enable URL
Keyword Blocking
The NHL-2342NF can block Websites with URLs that contain certain keywords in the domain name or IP address. For example, if the keyword "sex" were enabled, all sites containing this keyword in the domain name or IP address would be blocked. In this case, the URL http://www.website.com/sex.html would be blocked. Select Enable to enable this feature.
Keyword
Type a keyword in this field. Any character may be used (up to 64 characters). Wildcards are not allowed. Alternatively, enter a numerical IP address.
Index
An index number for the Keyword List Table entry (row).
Active
This column indicates if this entry is active or not.
Delete
Click this button to delete the table entry.
Click Add to commit the settings. Click Refresh to display current settings of the window.
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VoIP (NHL-2342NF Only)
VoIP folders contain configuration windows for SIP, Phone Setting, Phone Book, and QoS.
SIP
The SIP window allows users to configure Session Initiation Protocol (SIP), a signaling protocol used for controlling multimedia communication sessions such as voice and video calls over Internet Protocol. It is ideal for applications such as video conferencing, streaming multimedia, online gaming, and instant messaging.
SIP Settings
The SIP Settings tab allows users to configure basic SIP settings and authentication. Access this tab by clicking VoIP > SIP.
SIP window – SIP Settings tab
The SIP window SIP Settings tab contains the following parameters: SIP Account
Select the SIP account to configure, SIP1 or SIP2.
SIP Settings Active SIP Account
Enable or Disable the SIP account selected above.
Number
Enter the SIP number (use the number or text that comes before the @ symbol in a full SIP URI).
SIP Server Address
Enter the IP address of the SIP server. It doesn’t matter whether the SIP server is a proxy, redirect or register server.
SIP Server Port
Enter the SIP server’s listening port for SIP. Users should
leave this set to the default if the VoIP server provider has not provided a server port number for SIP. The default is
5060.
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Register Server Address
Enter the SIP register server’s address. If users were not provided a register service address, then enter the address used for the SIP Service Address again.
Register Server Port
Enter the SIP register server’s listening port. If users were not provided a register service port, then enter the port used for the SIP Server Port again. The default is 5060.
SIP Service Domain
Enter the SIP service domain name (the domain name that comes after the @ symbol in a full SIP URI).
Send Caller ID
Enable or Disable the Send Caller ID. When enabled this shows identification information when making a VoIP phone call. Disabling this hides identification information when making VoIP phone calls.
DNS SRV
Enable or Disable the Domain Name Server (DNS) Service Record (SRV). DNS SRV resource records indicate how to find services for various protocols. If enabled, SIP clients will use DNS SRV when available.
Authentication User Name
This is the user name for registering this SIP account with the SIP register server. Users should enter the exact name that was provided.
Password
Enter the password associated with the user name above.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Advanced Setup
The Advanced Setup tab allows users to configure SIP server settings, RTP port range, and voice compression. Access this tab by clicking VoIP > SIP > Advanced
Setup.
SIP window – Advanced Setup tab
The SIP window Advanced Setup tab contains the following parameters: SIP Account
Select the SIP account to configure, SIP1 or SIP2.
SIP Server Settings
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URL Type
The URL type is SIP.
Expiration Duration
Enter an expiration duration, in seconds, between 20 and
65535.
Register Re-send Timer
Enter a register re-send timer, in seconds, between 1 and 65535 seconds.
Session Expires
Enter a session expiration time, in seconds, between 30 and
3600.
Min-SE
Enter a Minimum Session (Min-SE) value, in seconds, between 20 and 1800.
RTP Port Range Start Port
Enter a starting port between 1024 and 65535. The default is
20000.
End Port
Enter an ending port between 1024 and 65535. The default is 30000.
Voice Compression Primary
Compression Type
Select a primary compression type: G.729, G.711A, G.711u, or None. G.711 is a Pulse Code Modulation (PCM) waveform codec. G.711 provides very good sound quality but requires 64kbps of bandwidth. G.729 is an Analysis-by­Synthesis (AbS) hybrid waveform codec that uses a filter based on information about how the human vocal tract produces sounds. G.729 provides good sound quality and reduces the required bandwidth to 8kbps.
Secondary Compression Type
Select a secondary compression type: G.729, G.711A, G.711u, or None. G.711 provides very good sound quality
but requires 64kbps of bandwidth. G.729 is an Analysis-by­Synthesis (AbS) hybrid waveform codec that uses a filter based on information about how the human vocal tract produces sounds. G.729 provides good sound quality and reduces the required bandwidth to 8kbps.
Third Compression Type
Select a third compression type: G.729, G.711A, G.711u, or None. G.711 provides very good sound quality but requires
64kbps of bandwidth. G.729 is an Analysis-by-Synthesis (AbS) hybrid waveform codec that uses a filter based on information about how the human vocal tract produces sounds. G.729 provides good sound quality and reduces the required bandwidth to 8kbps.
DTMF Mode
Select a Dual-Tone Multi-Frequency (DTMF) mode: RFC 2833, PCM, or SIP INFO. Pulse Code Modulation (PCM)
measures analog signal amplitudes at regular time intervals and converts them into bits. SIP INFO (RFC 2976) and RFC 2833 are also supported.
STUN Active
Enable or Disable Simple Traversal of User Datagram Protocol through Network Address Translators.
Server Address
Enter a server address.
Server Port
Enter a server port between 1024 and 65535. The default is
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5060.
Use NAT Active
Enable or Disable the usage of NAT.
Server Address
Enter a server address.
Server Port
Enter a server port between 1024 and 65535. The default is
5060.
OutBound Proxy Active
Enable or Disable the outbound proxy.
Server Address
Enter a server address.
Server Port
Enter a server port between 1024 and 65535. The default is
5060.
NAT Keep Alive Active
Enable or Disable NAT keep alive.
NAT Keep Alive
Enter a value, in seconds, between 1 and 65535.
MWI (Message Waiting Indication) Active
Enable or Disable Message Waiting Indication (MWI).
Expiration Time
Enter a value, in seconds, between 1 and 65535.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Phone Setting
The Phone Setting window allows users to configure voice volume control, echo cancellation, fax option, and dialing interval select for analog phones. Access this window by clicking VoIP > Phone Setting.
Analog Phone
Phone Setting window – Analog Phone tab
The Phone Setting window Analog Phone tab contains the following parameters: Phone Port Settings
Choose Phone1 or Phone 2.
Voice Volume Control Speaking Volume
Enter a volume level between -32 and 31.
Listening Volume
Enter a listening level between -32 and 31.
Echo Cancellation G.168 Active
Enable or Disable G.168 echo cancellation.
Fax Option Fax Option
Click the suitable fax option, G.711 Fax Passthrough or T.38 Fax Relay.
Dialing Setting Dialing Interval
Enter a dialing interval between 3 and 10. The default is 5.
Do Not Disturb (DND)
Enable or Disable DND.
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VAD Support
Enable or Disable Voice Activity Detection (VAD) support.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
Speed Dial
The Speed Dial tab allows users to configure up to ten phone numbers that can be accessed using the numeric keys between zero and nine. Access this tab by clicking
VoIP > Phone Setting > Speed Dial.
Phone Setting window – Speed Dial tab
The Phone Setting window Speed Dial tab contains the following parameters: Phone Port Settings
Choose Phone1 or Phone 2.
Speed Dial Settings Speed Dial Key 0-9
Settings
Enter phone numbers for up to ten speed dial keys in the respective fields.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Region
The Region tab allows users to configure region settings. Access this tab by clicking
VoIP > Phone Setting > Region.
Phone Setting window – Region tab
The Phone Setting window Region tab contains the following parameters: Region Settings Region Settings
Select the country or region from the list provided.
Call Service Mode
Choose Europe Type or USA Type.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Phone Book
The Phone Book window contains configuration tabs for Call Forward, Contact List, Group List, Block List, and DND White List.
Call Forward
The Call Forward tab allows users to configure various call forwarding settings. Access this tab by clicking VoIP > Phone Book.
Phone Setting window – Call Forward tab
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The Phone Book window Call Forward tab contains the following parameters: Call Forward Setup Active
Enable to turn call forwarding on. This setting applies to all call forwarding on the NHL-2342NF.
Allow Anonymous Call
Enable to allow incoming calls that do not carry caller ID. If this is not enabled, the phone does not ring when someone tries to call with caller ID deactivated.
Conditional Forward
Click to allow all incoming calls under certain circumstances (if the phone is in use, if the phone is not answered, or if the Do Not Disturb function is turned on).
Unconditional Forward to Number
Click to forward all incoming calls to the specified phone number, regardless of other rules. Specify the phone number in the Forward Number field.
Forward Number
Enter the phone number forward numbers that are permitted.
No Answer Time
Enter the number of seconds, between 1 and 99, to wait to answer an incoming call before the NHL-2342NF considers the call unanswered.
Specific Active
Enable to turn on the specific call forwarding rules set up in the Advanced Setup section of this window. If Conditional Forward or Unconditional Forward to Number are turned on as well as specific call forwarding, the NHL-2342NF applies the specific call forwarding rules first. If the incoming number does not match a specific call forwarding rule, the NHL­2342NF applies the conditional or unconditional forwarding rule.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Contact List
The Contact List tab allows users to see, add, and edit details of contacts. Access this tab by clicking VoIP > Phone Book > Contact List.
Phone Book window – Contact List tab
The Phone Book window Contact List tab contains configurable parameters, described in the table below. The Phone Book Table at the bottom of the window displays the current read-only settings for the Contact List.
Phone Book Number
Enter the contact’s phone number.
Name
Enter the contact’s name.
Group
Select the group to which the contact belongs: Family, Business, Friend, or Other. Alternatively, users can leave
Default selected if they do not wish to assign the contact to a group.
Assign Account
Select the account: SIP1, SIP2, or None.
Block
Tick this to prevent this contact from calling.
DND White
Users can tick this if they want the contact to be able to call even when Do Not Disturb (DND) is turned on.
Index
An index number for the Phone Book Table entry (row).
Delete
Click the button to delete a table entry.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Group List
The Group List tab allows users to see and edit the calling groups to which the phonebook contacts belong. Access this tab by clicking VoIP > Phone Book >
Group List.
Phone Setting window – Group List tab
The Phone Book window Group List tab contains the following parameters: Group Table Group
Select the calling group to be displayed: Family, Business, Friend, or Other. Each group can have up to 200 members.
Click Apply to commit the settings.
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Block List
The Block List tab allows users to see and edit details of phone numbers that are prevented from making incoming calls. Access this tab by clicking VoIP > Phone
Book > Block List.
Phone Book window – Block List tab
The Phone Book window Block List tab contains configurable parameters, described in the table below. The Phone Book Table at the bottom of the window displays the current read-only settings for the Contact List.
Bock List Number
Enter the phone number to be blocked.
Name
Enter a name for this entry or leave this field blank.
Add Number from Phone Book
Select an existing phone number from the phone book to be blocked.
Index
An index number for the Block List Table entry (row).
Delete
Click the button to delete a table entry.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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DND White List
The DND White List tab allows users to see and edit details of people who can make incoming calls even when the DND (Do Not Disturb) feature is turned on. Access this tab by clicking VoIP > Phone Book > DND White List.
Phone Setting window – DND White List tab
The Phone Book window DND White List tab contains the following parameters: DND White List Number
Enter a contact phone number.
Name
Enter a contact name.
Add Number from Phone Book
Select an existing phone number from the phone book to allow to make incoming calls when DND is turned on.
Index
An index number for the DND White List Table entry (row).
Delete
Click the button to delete a table entry.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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QoS
The QoS window allows users to configure TOS and VLAN tagging. Access this window by clicking VoIP > QoS.
QoS window
The QoS window contains the following configurable parameters, described in the table below.
Phone Port Settings
Choose Phone1 or Phone 2.
TOS SIP TOS Priority
Setting
Enter a value between 0 and 225.
RTP TOS Priority Setting
Enter a value between 0 and 225.
VLAN Tagging Active
Enable the VLAN tagging feature.
Voice VLAN ID
Enter a Voice VLAN ID between 0 and 4095.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Management
Management folders contain configuration windows for TR-069 and Auto Provision.
TR-069
The TR-069 window allows users to configure a TR-069 Auto-Configuration Server (ACS).
Access this tab by clicking Management > TR-069.
TR-069 window
The TR-069 window General tab contains the following parameters: ACS ACS URL
Enter the URL of the ACS.
User Name
Enter the user name for the ACS.
Password
Enter the password for the ACS.
Periodic Inform Active
Enable or disable the Periodic Inform Active feature.
Periodic Inform Interval
Enter a value for the Periodic Inform Interval.
Connection Request User Name
Enter a user name.
Password
Enter a password.
Action Auto Execution
Enable or disable Auto Execution.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Auto Provision
The Auto Provision window allows automatic updating of configurable settings for configuration files and image files via TFTP, FTP, or HTTP server. Access this window by clicking Management > Auto Provision.
Auto Provision window
The Auto Provision window contains the following parameters:
Auto Provision Active
Enable or Disable the automatic provision feature.
Protocol
Select the provision method: TFTP, FTP, or HTTP.
IP Address
Enter the IP address to be used in auto provisioning.
Port
Enter the port to be used in auto provisioning.
Retry Time
Select the number of retry attempts allowed. The range is from 0 to 5 attempts.
Timeout
Enter an age-out value, in seconds, between 30 and 604800.
Delay Time
Enter a delay time, in seconds, between 30 and 604800.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Maintenance
Management folders contain configuration windows for System Settings, Log, and Tools.
System Settings
The System Settings window’s General, Dynamic DNS, and Time tabs allow configuration of a number of important system settings including changing the system password and setting the time, date, and time zone.
General
Access this window by clicking Maintenance > System Settings.
System Settings window – General tab
The System Settings window General tab contains the following parameters: System Setup System Name
The name of the Gateway. This is used to identify the NHL-2342NF on the network. This name can be up to 30
alphanumeric characters long. Spaces are not allowed, but dashes “-” and underscores “_” are accepted.
Domain Name
The name of the domain where the Gateway resides. If left
blank, the ISP may assign a domain name via DHCP.
Administrator Inactivity Timer
Enter a timeout value, in seconds, for the administrator account for the Gateway. A value of “0” means no timeout. The default value is 10 seconds. After timing out, users must
log in with the password again.
Password Setup Old Password
Enter the existing system password in the Old Password field. The default password of the Gateway is “1234”.
New Password
Enter the new system password in the New Password field.
Retype to Confirm
Re-type the new system password in the Retype to Confirm field.
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Click Apply to commit the settings. Click Refresh to display current settings of the window.
Dynamic DNS
Dynamic Domain Name System (DDNS) allows the use of a domain name with a dynamic IP address. Access this tab by clicking Maintenance > System Settings >
Dynamic DNS.
System Settings window – Dynamic DNS tab
The System Settings window Dynamic DNS tab contains the following parameters: Dynamic DNS Setup Dynamic DNS
Enable or Disable Dynamic DNS.
Service Provider
The DDNS Service Provider supported by the Gateway is www.dyndns.org.
Host Name
Enter a Host Name in this field.
User Name
Enter a User Name in this field.
Password
Enter the assigned Password in this field.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Time
The System Settings’ Time tab allows time, date, and time zone configuration, including use of an NTP Server and setting up DST on the Gateway. Access this tab by clicking Maintenance > System Settings > Time.
System Settings window – Time tab
The System Settings window Time tab contains the following parameters: Current Time and Date Current Time
The system’s current time setting.
Current Date
The system’s current date setting.
Time and Date Setup Manual
Click Manual to manually set the system’s time and date.
NTP Client
To enable the system to get time settings from an NTP Server, click NTP Client. Next, either click an NTP Server from the list provided or click the second radio button and manually enter the IP address of another NTP Server.
Time Zone Setup Time Zone
Select the correct Time Zone.
Daylight Savings
Enable or Disable Daylight Savings Time. If enabled, a Start Date and End Date must also be selected.
Start Date
Select the beginning date for Daylight Savings Time.
End Date
Select the ending date for Daylight Savings Time.
Click Apply to commit the settings. Click Refresh to display current settings of the window.
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Log
The Log window allows users to configure and display system logs. Access this window by clicking Maintenance > Log.
Log window
The Log window contains the following parameters:
System Logs Enable Log
Tick to enable the system log.
System All
Tick to enable all types of system logs.
Wireless
Tick to enable the wireless system log.
Enable Remote Log
Tick to enable a remote system log. A valid Log Server IP Address must also be entered in the accompanying field.
Log Server IP Address
Enter a valid IP address in the field provided and tick the Enable Remote Log check box to use the remote log feature.
Click Apply to commit the settings. Click Refresh to display current settings of the window. Click Clear to clear the values displayed in the System Log Status section.
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Tools
The Tools window’s Firmware, Configuration, and Restart tabs allow users to upgrade firmware, backup and restore configuration files, restore factory default configuration files, and restart the Gateway.
Firmware
This window allows users to upgrade firmware. Access this window by clicking
Maintenance > Tools.
Tools window – Firmware tab
Click Choose File to select a file name and file path of the new firmware. Click Upload to initiate the firmware upgrade.
Configuration
This tab allows users to backup configuration, restore configuration, and restore factory default configuration. Access this window by clicking Maintenance > Tools >
Configuration.
Tools window – Configuration tab
The Tools window Configuration tab contains the following parameters: Backup Configuration Backup
Click to save the configuration file to your PC.
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Restore Configuration Choose File
Click to choose the file name and file path of the configuration file to be restored.
Upload
Click to restore the selected configuration file.
Restore Factory Default Configuration Reset
Click to restore the factory default configuration settings of the NHL-2342NF. Warning: all current configuration settings will be lost!
Restart
This tab allows users to restart the system. Access this window by clicking
Maintenance > Tools > Restart.
Tools window – Restart tab
Click Restart to reboot the NHL-2342NF.
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VOLKTEK CORPORATION
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Zhonghe District, New Taipei,
Taiwan
TEL: +886-2-8242-1000
FAX: +886-2-8242-3333
Tech Support: +886-800-286-286
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