Vola 860HE Installation And User Instructions Manual

1

Vola 860HE

Also known as Pinnacle 860 / Apex 860

Installation and User Instructions

All instructions must be handed to

user for safekeeping

This is not a DIY product and must be

installed by a Gas Safe registered

installer

Edition D 11/14

Country(s) of destination - GB/IE

2

These Notes Must Be Read Before Installation

This appliance is an Inset Live Fuel Effect appliance that provides radiant or combined
radiant and convected heat; it cannot and should not be used as the main heating
source within a property.

The appliance is designed to fit most types of fireplaces with a natural draught flue as
listed in the Installation Requirements.

The appliance must be installed by a competent person in accordance with the Gas
Safety (Installation and Use) Regulations 1998.

A Gas Safety Registered installer must be used for this purpose.

Read all these instructions before any installation takes place and in conjunction with the
appliance on site.

This appliance must be installed in accordance with the rules in force and only used in a
sufficiently ventilated space.

This appliance is factory set and tested for operation on the gas type, and at the
pressure stated on the appliance data plate.

After a new gas appliance (excluding flueless cookers) has been fitted, the Building
Regulations in England and Wales require that the installation must be notified to your
Local Authority. Your Gas Safe registered engineer needs to do this, failure to register
the appliance may affect your warranty.

INSTALLATION INSTRUCTIONS

3

Stand the carton the right way up, open the box from the top.

Read all the instructions before continuing to unpack or install this appliance.

Remove the bags containing ceramic components such as coals or gravel etc. Remove the cardboard
packing pieces, and any other bags or boxes containing fittings or other parts.

When all loose parts have been removed, the appliance may be unsecured from wooden pallet and
lifted out.

Check that the components supplied correlate with the component checklist below.

If for some reason any of the listed components are missing or damaged do NOT commence with this
installation, in doing so will invalidate your warranty.

Please dispose of all the packaging materials at your local recycling centre.

Qty

Description

1

Firebox and Burner Tray

1

Decorative Trim/Frame (may be in separate carton)

1

Fuel Bed

1

Set of manufacturer’s instructions and warranty card.

4

Fixing Screws

4

Raw Plugs

1

Remote control handset and battery holder pack (for Remote Option)

OPENING THE APPLIANCE

CONTENT CHECK LIST

4

Section

Contents

Page No

1

Important Notes

5

2

Installation requirements

6

3

Appliance Information

7

4

Ventilation

8

5

Site Requirements

8/9

5.1

Pre-Fabricated Flue box

10

6

Debris Space

10

7

Installation of appliance

10

7.1

Preparing the Opening

13

7.2

Fitting the Burner Tray

14

8

Fuel Bed

14

9

Fitting The Outer Frame/ Trim

15

10

Commissioning the Appliance

15

10.1

Spark Failure

16

11

Setting Pressure

16

12

Spillage Monitoring System

16/17

13

Testing for Spillage

17

14

Briefing the Customer

17

15

Servicing

18

17

User Instructions

18/26

17a

Troubleshooting Guide

27/30

18

Cleaning the Coals

31

19

List of Spares & Contact details

32

20

Warranty Details

33

INSTRUCTION CONTENT

5

This fire is an Inset Live Fuel Effect Gas Fire providing radiant warmth. It is designed to operate on
Natural Gas.

It is the LAW that all gas appliances and fittings are installed by a competent person such as a Gas Safe
Registered fitter and in accordance with the Gas Safety (Installation and Use) Regulations 1998, the
relevant British Standards for Installation, Codes of Practice and in accordance with the manufacturers’
Instructions.

The installation shall also be carried out in accordance with the following regulations:

The Building Regulations issued by the Department of the Environment, the Building Standards
(Scotland)
(Consolidation) Regulations issued by the Scottish Development Department.

BS 4543 part2

BS 5440 parts 1&2

BS 5871 part 32

BS 6461 parts 1&2

BS 6891

BS 8303

Failure to comply with these regulations could lead to prosecution and deem the warranty Invalid.

This appliance must be installed in accordance with the rules in force and used only in a sufficiently
ventilated space.

Consult all instructions before installation and use of this appliance.

The appliance must be registered once commissioned with the regulatory governing body.

This appliance is free from any asbestos material. Refractories and coal bed are constructed from
ceramic fibre.

Note - For Republic of Ireland, reference should be made to the relevant standards governing
installation, particularly in regard to flue sizing and ventilation. See IS813, ICP3, IS327 and any other rules
in force.

Section 1: IMPORTANT NOTES

6

This appliance MUST NOT be installed into a bathroom or shower room, or where steam may be
present.

An extractor fan must not be fitted in the same room or space as the appliance as this can affect the
safety of the appliance.

The fire has been designed to fit into a fireplace or builders opening (and meeting certain dimensional
requirements), or a suitable flue box complying with the constructional requirements of BS 715.

A natural draught flue system is required, and if previously used for solid fuel or oil burning, the flue and
chimney must be swept prior to appliance installation.

The flue must be checked before installation by using a smoke pellet or similar to ensure proper draw
and that leakage is not evident at any joints. Repair and re-test as necessary before the appliance is
installed.

Any flue box used must be installed onto a suitable non-combustible insulating surface at least 12mm
thick, covering the entire base area of the box.

The flue must have an effective height of at least three metres, as measured from the hearth to the top
of the flue.

Any flue damper plates or restrictors must be removed and no other restriction fitted to the flue.
Where removal is not practical, the restriction must be fixed in the fully open position.

The flue must be connected to only one fireplace, and the flue must not vent more than one appliance.

There must be no opening in the flue apart from the one that the appliance is installed into, and the one
venting the gases into the air. A suitable terminal may be fitted, such as class GC1, as regulations allow.

In accordance with BS1289 part 1, pre-cast flues built with directly plastered faces (front or rear) are not
correctly installed as to ensure proper operation with any type of gas fire.

Depending on the flue construction, on occasions the temperature reached can cause cracking of the
surface plaster through no fault of the appliance.

An air gap or some form of insulation material should be installed to prevent normal flue temperatures
from damaging wall surfaces.

This appliance is suitable for use with a surrounding area or back panel of 150C minimum rating.

Section 2: INSTALLATION REQUIREMENTS

7

H.E Landscape

Gas Group

G20 Natural Gas CAT I2H

Inlet Pressure

20 mbar

Max Input (gross)

6.2

Min Input (gross)

3.4

Setting Pressure

20 mbar

Gas Inlet connection

8mm Compression

Overall Height

532

Overall Width

1022

Overall Depth

322

Recess Height

460

Recess Width

875

Recess Depth

300

Air Vent

N/A*

Remote Valve

TESCO01 RF868-15

Remote Pilot Assembly & Thermocouple

OXP-PG-82-370

Slide Valve

TESA3173/011

Pilot Assembly & Thermocouple

OXP-PG-82-460

Spark Generator

YD9-1D

Injector Stereomatic

440

Efficiency

74.1% Net class1 66.8% Gross

NOx

Class 3

*Not normally required might be required following spillage test see section 13

Section 3: APPLIANCE INFORMATION

8

This Appliance does not normally require purpose provided ventilation. However, a second appliance
operating within the same room or space must be taken into consideration when assessing ventilation.

When commissioning the appliance spillage is detected, then amongst other problems there may be
insufficient natural ventilation for correct operation of the flue. If spillage is detected with windows
closed, but the appliance does not spill with the windows open, this demonstrates a lack of natural
ventilation.

If spillage is still detected with the windows open, the flue is at fault. Installation of an air brick is the
best solution to lack of ventilation.

Any ventilation fitted must comply with BS 5871 part 2 and BS 5440 part 2.

Air Vents fitted under or within the immediate vicinity of the appliance must not be used as adverse
effects to the operation of the Flame Safety Device (FSD) may occur. Spillage detected during
commissioning is almost always a result of poor flue performance that cannot be corrected by any
amount of ventilation.

For Republic of Ireland ventilation may be required, see IS 813, ICP3, IS 327, and any other rules in force.

The fireplace opening should be inspected and repairs made where necessary.
The dimensional requirements for debris collection space and spigot clearances are met. See diagram
below.

This appliance requires a natural draught flue system which may be one of the following;

225mm x 225mm (9in x 9in) brick or stone

175mm (7”) Minimum diameter lined flue
125mm (5”) minimum diameter lined brick or stone.
125mm (5”) minimum diameter twin wall flue conforming to BS 715,
175mm (7”) minimum diameter twin wall flue conforming to BS 715,

Any existing draught device situated under the fireplace must be sealed off. The opening area must be non­combustible.

It is recommended that a tactile barrier should be place on the floor in front of the appliance to stop the elderly,
infirm or Children from direct contact with the hot surfaces of the appliance.

The area immediately above the outlet must form a smooth path into the flue.

The appliance can only be used in a no hearth application if the installation complies to BS 5871-2:2005 and
appliance is installed so that the height from the base of the fireplace opening to the floor is no less then
300mm.

As with all heating appliances, any decorations, soft furnishings, and wall coverings (i.e. flock, blown vinyl and
embossed paper) positioned too close to the appliance may discolour or scorch.

Section 4: VENTILATION

Section 5: SITE REQUIREMENTS

9

Opening
Requirements

MM

A

Width

875-895mm

B

Height

460-470mm

C

Depth

300mm

D

From Floor

300-450mm

These appliances can be fitted to a prefabricated flue system, can be fitted directly to the appliance via the flue
adaptor.

All will require a false chimney breast in which to be housed and will need to be constructed of a non­combustible material or any combustible material within 350mm must be clad with a non-combustible board.

The correct clearances to combustible materials (i.e. false chimney breast etc) must be adhered to.

The manufacturer of the prefabricated box’s instructions for fitting the prefabricated box must be complied with

at all times.

Please ensure the firebox does not obscure the flue box outlet.

It is important that the sealing requirements of the appliance are met at all times and that the flue box is sealed

D

A

B

C

Section 5.1: PREFABRICATED FLUE BOXES

10

to any back or infill panel.

In accordance with BS 5871 part 2, minimum debris collection volumes are required behind the installed
appliance.
CLAY/CEMENT LINES OR BLOCK FLUE WHICH IS NEW, UNUSED, OR PREVIOUSLY ONLY USED WITH A
GAS FIRE.

Appliance recessed depth + 20mm

UNLINED FLUE OR CHIMNEY WHICH HAS BEEN PREVIOUSLY USED FOR A SOLID FUEL OR OIL
BURNING APPLIANCE

Appliance recessed depth + 60mm

Always ensure that the gas supply is isolated before commencing installation of the appliance.

The fireplace opening and environment must be in compliance with specifications laid down in the
appropriate sections of these instructions.

Remove the appliance from its carton as described previously and stand on a dust sheet, place the
coals, ceramics and fixings safely to one side.

Remove the burner from the assembly by removing the 4 x Screws at the top of the glass panel, with
the glass door dropped down you can lift the door off its hinges to allow ease of access to the fire box
and the burner, start by removing the ceramic pads over the burner and gentle put this to one side to
avoid any damage.

Section 7: INSTALLATION OF THE APPLIANCE

Section 6: DEBRIS SPACE

11

Next remove the screws in each corner and the one holding down the access panel,

Next undo the nut connecting the burner to the isolation valve and tray will now lift free of the firebox.

Before installing the fire, check the flue for correct operation using a smoke pellet, all of the smoke
should be drawn up the flue and exit correctly from the terminal. If problems are found DO NOT fit the
fire until corrective measures have been completed.

At this point if required you can make some changes to the firebox to accept a flue liner.

First you must remove the flue restrictor plate at the back of the fire, and replace with the flue closure
plate supplied.

Section 7.1: PREPARING THE OPENING

Section 7.2: ADAPTING THE BOX FOR FLUE LINER