VISION PLUS 20 S G.C. N° 41-364-06
VISION PLUS 25 S G.C. N° 41-364-07
VISION PLUS 30 S G.C. N° 41-364-08
THESE INSTRUCTIONS
TO BE RETAINED
BY USER
Vokèra is a licensed member of the Benchmark scheme
which aims to improve the standards of installation and
commissioning of domestic hot water systems in the UK.
3.3A HOW TO SHUT DOWN THE SYSTEM FOR SHORT PERIODS 9
3.4A HOW TO SHUT DOWN THE SYSTEM FOR LONG PERIODS
3.5A HOW TO CARE FOR THE APPLIANCE 9
3.6A KEYBOARD LOCKOUT FUNCTION 9
3.7A INTERFACE STAND BY 9
4a WHAT IF... 10
4.1A WHAT IF I SUSPECT A GAS LEAK 10
4.2A WHAT IF I HAVE FREQUENTLY TO TOP-UP THE SYSTEM 10
4.3A WHAT IF THE APPLIANCE IS DUE ITS ANNUAL SERVICE 10
4.4A WHAT IF I NEED TO CALL AN ENGINEER 10
1 INTRODUCTION 11
2 DESIGN PRINCIPLES AND OPERATING SEQUENCE 12
2.1 PRINCIPLE COMPONENTS 12
2.2 MODE OF OPERATION (AT REST) 12
2.3 MODE OF OPERATION (HEATING) 12
2.4 MODE OF OPERATION (HOT WATER) 12
2.5 SAFETY DEVICES 12
2.6 TECHNICAL DATA 13
2.7 PUMP DUTY 15
2.8 HOW TO FREE THE PUMP 15
3 GENERAL REQUIREMENTS (UK) 16
3.1 RELATED DOCUMENTS 16
3.2 LOCATION OF APPLIANCE 16
3.3 GAS SUPPLY 16
3.4 FLUE SYSTEM 16
3.5 AIR SUPPLY 16
3.6 WATER CIRCULATION 16
3.7 ELECTRICAL SUPPLY 17
3.8 MOUNTING ON A COMBUSTIBLE SURFA
3.9 TIMBER FRAMED BUILDINGS 17
3.10 WATER TREATMENT 17
3.11 SHOWERS 17
3E GENERAL REQUIREMENTS (EIRE) 17
3.1E RELATED DOCUMENTS 17
3.2E LOCATION OF APPLIANCE 17
3.3E GAS SUPPLY 18
3.4E FLUE SYSTEM 18
3.5E AIR SUPPLY 18
3.6E WATER CIRCULATION 18
3.7E ELECTRICAL SUPPLY 18
3.8E MOUNTING ON A COMBUSTIBLE SURFACE 18
3.9E TIMBER FRAMED BUILDINGS 18
3.10E WATER TREATMENT 18
3.11E SHOWERS 18
3.12E DECLARATION OF CONFORMITY 18
4 INSTALLATION 19
4.1 PREPARATION FOR MOUNTING THE APPLIANCE 19
4.2 FITTING THE FLUE 19
4.3 CONNEC
4.4 INSTALLATION OF CONDENSATE DRAIN PIPE 21
4.5
INSTRUCTION FOR CONDENSATION EXHAUST CONNECTION
4.6 ELECTRICAL CONNECTIONS 22
4.7 CASING REMOVAL 22
4.8 CONNECTING THE MAINS (230V) INPUT 22
5 OPERATION 23
5.1 ACCESS TO THE PARAMETERS 23
5.2 CONTROL PANEL 23
5.3 SETTINGS MENU TREE STRUCTURE 24
5.4 STARTING THE BOILER 25
2
RESET THE APPLIANCE 9
9
CE 17
TING THE GAS AND
WA
TER (“FIG. 17”) 21
22
5.5 BOILER CONFIGURATION 26
5.6 FIRST COMMISSIONING 28
5.7 VENT CYCLE 28
5.8 OPERATING STATUS 28
6 COMMISSIONING 30
6.1 GAS SUPPLY INSTALLATION 30
6.2 THE HEATING SYSTEM 30
6.3 INITIAL FILLING OF THE SYSTEM 30
6.4 PRE-OPERATION CHECKS 30
6.5 INITIAL LIGHTING 30
6.6
CHECKING GAS PRESSURE AND COMBUSTION ANALYSIS
6.7 FINAL FLUSHING OF THE HEATING SYSTEM 30
6.8 SETTING THE FLOW OUTLET TEMPERATURE 30
6.9 SETTING THE SYSTEM DESIGN PRESSURE 30
6.10 REGULATING THE CENTRAL HEATING SYSTEM 31
6.11 FINAL CHECKS 31
6.12 INSTRUCTING THE USER 31
7 SERVICING INSTRUCTIONS 31
7.1 GENERAL 31
7.2 ROUTINE ANNUAL SERVICING 31
7.3 CLEANING THE PRIMARY HEAT EXCHANGER 32
7.4 CLEANING THE BURNER 32
7.5 CLEANING THE SIPHON 32
7.6 MAINTENANCE OF THE IONISATION ELECTRODE 32
7.7 CLAPET 32
7.8 REPLACEMENT OF COMPONENTS 33
7.9 COMPONENT REMOVAL PROCEDURE 33
7.10 CASING REMOVAL (“FIG. 25”) 33
7.11 PUMP ASSEMBLY (“FIG. 26”) 33
7.12 SAFETY VALVE (“FIG. 27”) 33
7.13 LOWER ATOMATIC AIR RELEASE VALVE (“FIG. 26”) 33
7.14 WATER PRESSURE TRANSDUCER
7.15 FLOW THERMISTOR
7.16 RETURN THERMISTOR
7.17 PRINTED CIRCUIT BOARD
7.18 GAS VALVE
7.19 ELECTRODES
7.20 EXPANSION VESSEL (FIG. 32) 34
7.21 HEAT EXCHANGER (FIG. 33) 34
7.22 COMBUSTION UNIT 35
7.23 FAN AND MIXER 35
7.24 REMOVING THE SIPHON FIG. 37) 35
7.25 REPLACING INTERFACE 35
7.26 REPLACING PCB OR INTERFACE 35
8 CHECKS, ADJUSTMENTS AND FAULT FINDING 36
8.1 CHECKING APPLIANCE OPERATION 36
8.2 APPLIANCE MODES OF OPERATION 36
8.3 HEATING MODE 36
8.4 CHECKING THE CO2 AND ADJUSTING THE GAS VALVE 36
8.5 CHECKING THE EXPANSION VESSEL 37
8.6 EXTERNAL FAULTS 37
8.7 ELECTRICAL CHECKS 38
8.8 FAULT FINDING 38
8.9 COMPONENT VALUES & CHARACTERISTICS 38
8.10 ADJUSTMENTS 38
8.11 GAS VALVE CALIBRATION 39
8.12 RANGE RATED 39
8.13 SETTING THE THERMOREGULATION 39
8.14 LIGHTS AND FAULTS 40
8.15 BOILER FAULT CODES 42
8.16 INFO MENU 42
8.17 EMBEDDED CLOCK 43
8.18 CLOCK FUNCTIONALITY 43
8.19 PROGRAMMING THE EMBEDDED CLOCK 43
9 WIRING DIAGRAMS 44
9.1 EXTERNAL WIRING 44
9.2 OTHER DEVICES 44
9.3 OTBUS CONNECTION 44
9.4 RELATED DOCUMENTS 46
10 LPG INSTRUCTIONS 46
10.1 TECHNICAL DATA 46
10.2 GAS CONVERSION 46
10.3 COMPLETION 46
(FIG. 30) 34
(FIG. 3 - POS. 7) 33
(FIG. 3 - POS. 21) 33
(FIG. 31) 34
(FIG. 28) 33
(FIG. 29) 33
30
Page 3
USERS INSTRUCTIONS
INTRODUCTION
Dear Customer
Your Vokèra VISION PLUS boiler has been designed to meet and exceed the very latest standards in gas central heating tech-
nology, and if cared for, will give years of reliable use and efciency.
Please therefore take some time to read these instructions carefully.
Do’s and Don’t’s
- Do ensure that the system pressure is periodically checked
- Do ensure that the boiler should not be used by children or unassisted disabled people
- Do ensure that you know how to isolate the appliance in an emergency
- Do ensure that you are familiar with the appliance controls
- Do ensure that your installer has completed the appliance log book section
- Do not attempt to remove the appliance casing or gain internal access
- Do not hang clothes etc. over the appliance
- Do not forget to have the appliance serviced annually.
This booklet is an integral part of the appliance. It is therefore necessary to ensure that the booklet is handed to the person responsible
for the property in which the appliance is located/installed. A replacement copy can be obtained from the Vokera website.
At the end of its life, the product should be not be disposed of as solid urban waste, but rather it should be handed over to
a differentiated waste collection centre
1A THINGS YOU SHOULD KNOW
1.1A GAS APPLIANCES
Gas Safety (Installation and Use) Regulation (UK).
In the interests of your safety and that of others it is a legal
requirement that all gas appliances are installed and correctly
maintained by a competent person and in accordance with the
latest regulations.
1.2A ELECTRICAL SUPPLY
Please ensure that this appliance has been properly connected
to the electrical supply by means of a double pole isolator or
un-switched socket, and that the correct size of fuse (3 AMP)
has been tted.
Warning: this appliance must be earthed!
1.3A WARRANTY REGISTRATION
The appliance warranty can be registered online or by contacting our
warranty registration helpline using the contact number displayed
on the registration label on the front of your appliance.
1.4A APPLIANCE COMMISSIONING
CHECKLIST (UK ONLY)
A checklist section can be found at the rear of the appliance
installation booklet. This important document must be completed during the installation/commissioning of your boiler. All
GAS SAFE registered installers carry a GAS SAFE ID card,
and have a registration number. These details should be recorded in the Benchmark commissioning checklist section
within the installation booklet. You can check your installers
details by calling GAS SAFE direct on 08004085500. Failure
to install and commission the appliance in accordance with
the manufacturers instructions will invalidate the warranty.
This does not affect your statutory rights.
1.5A HOW DOES IT WORK?
Your VISION PLUS boiler supplies heated water to your radiators
and hot water to your hot water taps. The central heating and
hot water are controlled via a time clock and any thermostats
that your installer may have tted. The boiler will light when it
receives a request from the time clock via any thermostat that
may be installed. Your VISION PLUS boiler lights electronically
and does not have a pilot light.
In the unlikely event of a fault developing with your boiler, the
supply of gas to the burner will be terminated automatically.
1.6A DIMENSION
VISION PLUS (dimesions mm)20S 25S30S
HEIGHT740 740740
WIDTH420420420
DEPTH275350350
.
1.7A CLEARANCES REQUIRED
ABOVE100mm*
BELOW200mm^
LEFT SIDE2mm
RIGHT SIDE2mm**
FRONT4mm***
* 100mm if rear-ue outlet is used or 25mm above ue bend if top
ue outlet is used. Consideration should be given to providing
reasonable clearance for the insertion of a FGA probe.
** Disconnection of adjacent components may be required in order to
facilitate syphon removal.
*** Provided that a door or removal panel enables 450mm access for
maintenance.
^ Can be reduced to 5mm if a removal panel enables 200mm for
maintenance.
25
100
2
1.8A
FROST PROTECTION SYSTEM
The VISION PLUS is equipped with a built-in frost protection
system, this enables the boiler to over-ride the time controls
– even if switched off – and operate the burner and/or pump,
should the temperature drop below 50C. In particular the burner will be in ON status until the main temperature reaches
35°C for CH appliance. Please note that the frost protection
system is designed to protect the appliance only, should frost
protection be required for the heating system, additional controls may be required.
NOTE
The frost protection system is reliant on the appliance having a
permanent electrical supply, and being in a non-fault condition.
2
200
3
Page 4
Reset
1.9A CONTROL PANEL
Your boiler is equipped with a large LCD display that indicates the
appliance operating status.
AA
BB
+
+
CC
DD
Indicates the connection to a remote device (OT or
RS485)
Indicates the connection to a WIFI device
Indicates the presence of an outdoor temperature
sensor
Indicates the connection to a heat pump (not used on
this model)
Displayed when a fault occurs and/or when there is
an alarm
Fig. 1
A
B
C
D
A+C
1
2
3
1+3
2+3
RESET
MENU
1 2 31 2 3
When the arrow is highlighted it has the conrm
function
CONFIGURATION/STEP-BACK/RETURN
It is normally used to raise the heating water
temperature, when the arrow is highlighted you
can move inside the P1 menu
It is normally used to lower the heating water
temperature, when the arrow is highlighted you
can move inside the P1 menu
Access to the menu for setting the clock (see paragraph ““2.2a PROGRAMMING THE BOILER””)
Used to change the operating status of the boiler (OFF,
and WINTER)
Used to reset the alarm status or to interrupt the vent
cycle
Used to access the INFO and P1 menus. When the
icon
ENTER function and is used to conrm the value set
during the programming of a technical parameter
Lock and unlock keys
When the boiler is set to OFF it is used to start the
combustion analysis function (CO)
is shown on the display, the key has the
Fault and/or service indicator
Indicates the presence of a ame, in the event of a
ame lockout the icon looks like
It comes on when there are alarms that require a
manual reset by the user
It comes on when there is an operation conrmation
request
When the icon is active, it indicates that the "conrm”
function of button A is active
When the icon is active, it indicates that the "back/
cancel” function of button B is active
When the icon is active, it is possible to navigate the
menu or raise the value of the selected parameter
When the icon is active, it is possible to navigate the
menu or lower the value of the selected parameter
The icon comes on if central heating is active, it blinks
if a heating request is in progress
They indicate the set point level set (1 bar minimum
value, 4 bars maximum value)
1 2 3 4 5 6 7
AUTO
MAN ON Only if clock is enabled
MAN OFF Only if clock is enabled
Indicates the days of the week
Only if clock is enabled
ON
The user interface has the function of a machine interface, displaying the system settings and providing access to the parameters.
The display normally shows the temperature of the ow sensor; if no key is touched within 10 sec the current time is displayed (backlight
unlit).
The conguration MENU is organised with a multi-level tree structure. An access level has been xed for each sub-menu: USER level
Some of the information might not be available depending on the access level, the status of the machine or the system conguration.
4
Page 5
2A GETTING STARTED
2.1A PARAMETERS ACCESS
Pressing the MENU key for at least 2 sec provides access to the
P1 menu, allowing the parameters to be programmed.
If the case the menu is empty, P8.04 is displayed, otherwise the
rst item in the menu appears.
With power on the backlight comes on, then all the icons and
the segments come on for 1sec and in sequence the rmware
revision is displayed for 3sec:
Then the interface displays the status active at that moment.
IMPORTANT
The parameters dedicated to the user are the following:
Scrolling message
Menu Parameters
only if parameter
Value
P1.05 = 1
P1
P1.01LANGUAGES
P1.02TIMEUSER
P1.03TIME PROGRAM
P1.05SCROLLING0 / 1USER
SETTINGS
0 IT
1 RO
2 FR
3 EN
4 SR
5 HR
6 ES
7 EL
8 BG
9 PL
10 SL
Only if clock is
enabled - see 8.16
Password
level
USER
If necessary, the interface automatically goes to the clock menu.
On the main screen the icons , , and and ENTER
come on while 00:00 is displayed with the rst two digits blinking
with a frequency of 0.5 sec ON, 0.5 sec OFF.
To set the time and day proceed as follows:
set the hour with the and arrows, then conrm with A set the minutes with the and arrows, then conrm with A set the day of the week with the and arrows. The
segment of the day selected blinks, press MENU at the icon
per to conrm the time and day setting. The clock blinks
for 4sec and then returns to the main screen
to exit the time programming without saving the modied values,
just press .
NOTE: It is possible to change the TIME and DAY settings also
later by accessing the P1.02 parameter in the P1 menu, or by
pressing the A+C keys for at least 2sec.
P1 (SETTINGS menu)
P1.01
Select the parameter to set the desired language (see above table).
P1.02
From this menu the time and the number of the day of the week can be
adjusted.
P1.03
Available only if embedded clock has been enabled.
P1.05
This parameter allows you to enable scrolling text after the parameter
code itself:
0= OFF
1= ON
2.2A PROGRAMMING THE BOILER
Ensure the gas and electrical supplies to the appliance are
switched on.
A
+
RESET
MENU
C
+
If you need to set the language, select the menu P1 and conrm
your choice using .
Use the arrows to display parameter P1.01, then enter the submenu
by pressing .
Use the and buttons to set the desired language – see
“
“2.1a PARAMETERS ACCESS””
. To conrm your choice, press
.
5
Page 6
Vent cycle
Whenever the electrical supply to the appliance has been
disrupted (OFF) and then restored (ON), it will enter a 4-min
vent cycle.
b
When the air purging cycle is in progress, all heat
requests are inhibited when the boiler is not set to OFF
and -AIR is displayed on the interface screen.
The display shows the message -AIR lighting up the icon
RESET.
2.3.3A ADJUSTING THE HEATING WATER
TEMPERATURE WITHOUT AN OUTDOOR
TEMPERATURE SENSOR CONNECTED
If there is no outdoor temperature sensor the boiler operates
at a xed point, the HEATING setpoint in this case can be set
on the main page of the screen.
The successive pressing of the key C or D on the main screen
displays the current value of the heating setpoint; the value
blinks with a frequency of 0.5 sec ON, 0.5 sec OFF and the
icons and come on.
The purge cycle can be interrupted early by keeping key 2 (the
icon RESET comes on).
Adjust the ambient temperature thermostat to the desired
temperature (~20°C) or, if the system is equipped with a
programmable thermostat or timer, ensure that the thermo-
stat or timer is “active” and set correctly (~20°C).
Then set the boiler on WINTER. The boiler will start up and continue working until the set
temperatures are reached, after which it will then go back
to standby.
2.3A OPERATING MODE
For changing the operating status from WINTER to OFF press
key 1 until the icon for the desired function is displayed.
2.3.1A WINTER MODE
Set the boiler to the WINTER status by pressing key 1 until
the heating icon is displayed.
The interface normally displays the delivery temperature.
When there is a heat request and the burner is lit, the icon
appears on the display.
Heating REQUEST, the radiator icon blinks:
Bar
+
+
C
D
RESET
MENU
The succes
value of the heating setpoint within the preset range:
[40°C - 80.5°C] for high temperature systems
[20°C - 45 °C] for low temperature systems
with steps of 0.5°C. The level bars beside the heating icon
show the setpoint value set with respect to the operating range:
- four bars on = m
- one bar on = min setpoint
Keeping one of the two keys C or D pressed for longer, the
meter increases the speed of advancement modifying the set
value. If no key is pressed for 5sec, the value set is taken as
the new heating setpoint and the display returns to the main
page.
2.3.4A ADJUSTING THE HEATING WATER
If an outdoor temperature sensor is installed and thermoregulation is enabled (parameter P4.18=1), the delivery temperature is automatically selected by the system, which quickly
adjusts the ambient temperature according to the variations in
the outdoor temperature.
If you want to change the temperature, raising it or lowering it
with respect to that automatically calculated by the electronic
board, it is possible to change the HEATING setpoint selecting
the desired comfort level within the range (-5 - +5).
sive pressing of the key C or D allows you to set the
ax setpoint
TEMPERATURE WITH AN OUTDOOR
TEMPERATURE SENSOR CONNECTED
2.3.2A OFF
Set the boiler to the OFF status by pressing key 1 until the
central segments are displayed.
6
Note: if an outdoor temperature sensor is connected it is in
any event possible to have the boiler operate at a xed point
by setting the parameter P4.18 = 0 (menu P4).
2.3.5A SAFETY STOP
If there are ignition faults or boiler operation malfunctions,
carry out a “SAFETY STOP”. On the display, in addition to the
fault code, the icon is also displayed, which blinks with a
frequency of 0.5sec ON and 0.5sec OFF.
The backlight blinks for 1min after which it switches off, while
the icon continues blinking.
On the 4 digits a message scrolls containing the error code
and its description.
Page 7
DAY
2.3.6A RESET FUNCTION
The “RESET” icon comes on when there is an alarm that
requires a manual reset by the user (for example ame
lockout). To reset the lockout press key 2 RESET.
DAY
RESET
If the reset attempts do not restart the boiler, contact you engineer or Vokera Ltd. for help or advice.
2.3.7A OTBus REMOTE CONTROL
CONNECTION
When an OTBus remote control is connected to the system,
the boiler display shows the following screen:
In particular on the boiler display:
it is no longer possible to set the boiler OFF/WINTER sta-
tus (it is set by the OTBus remote control)
it is no longer possible to set the heating setpoint unless
there is a request from TA and zone valve management is
enabled (as in par. 9.3).
COMLost comunication between user interface and boiler boardtransitional
COMPlost communication with main zonetransitional
COM1lost communication with zone 1transitional
FWERFW version not compatibledenitive
OBCDdamaged clocksignalisation
OTEROTBus conguration fault
For reset faults, except for E40-E041, call engineer
condensate discharge blockage
fumes discharge alarm/air intake obstructed
ow sensor overtemperature
ow/return sensor differential alarm
return line probe overtemperature
outlet/return line probe differential alarm
ue gas probe overtemperature
Low water pressure check the HTG system
High water pressure check the HTG system
FAULT
ame lockout/
ow sensor fault
return line probe fault
ue gas probe fault
DESCRIPTION OF ALARM
TYPE
denitive
transitional
denitive
denitive
transitional
denitive
denitive
transitional
denitive
2.5A INFO MENU
Pressing key 3 on the display screen displays a list of information regarding the operation of the boiler listed by parameter
name and value. Passing from the display of one parameter to
the next takes place by pressing respectively the keys and
displayed; pressing the key returns you to the main screen:
name
I0.01SCREED HEATING HOURS Number of hours passed with screed heater function
I0.02CH PROBE Boiler delivery sensor value
I0.03RETURN PROBE Boiler return sensor value
I0.04DHW PROBE not available
I0.08EXHAUST PROBE Flue gas probe value
I0.09OUTDOOR TEMP PROBE Outdoor temperature sensor instantaneous value
I0.10FILTERED OUTDOOR TEMP Outdoor temperature fi ltered value
I0.11
I0.12FAN SPEED Number of turns of the fan (rpm)
I0.13MAIN ZONE OUTLET Main zone fl ow sensor value (when P4.12 = 1)
I0.14ZONE 1 OUTLET Zone 1 fl ow sensor value (when P4.13 = 1)
I0.15EXHAUST PROBE HOURS Number of hours the heat exchanger has been operating in “condensing mode”
I0.16MAIN ZONE SET Main zone delivery setpoint
I0.17ZONE 1 SET Zone 1 delivery setpoint (when P4.23 = 1)
I0.18WATER PRESSURE System pressure
I0.30COMFORTnot available
I0.31SUN ON not available
I0.33PCB ID Electronic board card identifi cation
I0.34PCB FW Electronic board card fmw revision
I0.35INTERFACE FW Interface fmw
. Pressing the key allows the selected parameter to be
only if parameter P1.05 = 1
Description
DHW FLOW RATEnot available
DHW SETPOINTnot available
8
Page 9
3A HOW TO...
3.1A HOW TO TOP-UP THE SYSTEM
PRESSURE
The system pressure must be checked periodically to ensure
the correct operation of the boiler. Scroll the INFO menu to
10.18, the displayed pressure should be reading between 1 and
1.5 BAR when the boiler is in an off position and has cooled
to room temperature. If the pressure requires ‘topping-up’ use
the following instructions as a guide.
- Locate the lling valve connections (usually beneath the
boiler, see “Fig. 2”).
- Attach the lling loop to both connections.
- Open the lling valve slowly until you hear water entering the
system.
- Close the lling valve when the pressure (on the boiler) reads
between 1 and 1.5 bar.
- Remove the lling loop from the connections.
Fig. 2
control
valve
control valve
temporary
connection
ow pipe
double
check- valve
supply
pipe
3.2A HOW TO RESET THE APPLIANCE
When the fault code is displayed, the appliance will require to
be reset manually. Before resetting the boiler, check what action is required to be taken, using the information on the fault
code table.
RESET FUNCTION
Press the RESET button. At this point, if the correct operating
conditions have been restored, the boiler will restart
automatically. There are a maximum of 3 consecutive attempts.
In case of all the attempts are exhausted the denitive fault
E099 occurs on the display. To restore from an ‘E099’ fault
code, it is necessary to momentarily switch off the electrical
supply to the appliance and then restore the electrical supply
to the appliance.
While the electrical supply and the fuel supply remain active,
the boiler is protected by the systems:
- heating anti-freeze: this function is activated if the temperature
measured by the flow sensor drops below 5°C. A heat request
is generated in this phase with the ignition of the burner at
minimum output, which is maintained until the outlet water
temperature reaches 35° C.
b
The operation of the ANTI-FREEZE function is indicated
by a scrolling message on the interface display: AF2
(CH antifreeze in progress).
- circulator anti-locking: the circulator activates every 24
hours of stoppage for 30 seconds.
3.4A HOW TO SHUT DOWN THE SYSTEM
FOR LONG PERIODS
If the house is to be left unoccupied for any length of time –
especially during the winter – the system should be thoroughly
drained of all water. The gas, water, and electricity supply to
the house should also be turned off. For more detailed advice
contact your installer.
3.5A HOW TO CARE FOR THE APPLIANCE
To clean the outer casing use only a clean damp cloth. Do not
use any scourers or abrasive cleaners.
3.6A KEYBOARD LOCKOUT FUNCTION
Pressing buttons 1+3 for at least 2sec activates the key
lockout; pressing buttons 1+3 again for at least 2sec reactivates the key. The display will show LOCK.
+
RESET
MENU
1
3
+
DAY
DAY
IMPORTANT
If the appliance requires to be reset frequently, it may be indicative of a fault, please contact your installer or Vokèra Customer
Services for further advice.
3.3A HOW TO SHUT DOWN THE SYSTEM FOR
SHORT PERIODS
The system and boiler can be shut down,in the event of temporary absences (weekends, short breaks, etc.) setting the
boiler status to OFF .
Button ‘2’ (reset) remains active if there is a fault to allow the
alarm to be reset.
3.7A INTERFACE STAND BY
Usually, when there are no faults or heat requests, the display
always showsthe temperature measured by the ow sensor.
If within 10 seconds there is no heat request without any key
being pressed the interface goes into stand by. The display
shows the current time, the two points separating the time
from the minutes blink with a frequency of 0.5sec ON and
0.5sec OFF, while the status icons will be active if necessary:
9
Page 10
In the case of stand by press any button to return to normal
operating conditions.
4A WHAT IF...
4.1A WHAT IF I SUSPECT A GAS LEAK
If you suspect a gas leak, turn off the gas supply at the gas
meter and contact your installer or local gas supplier. If you
require further advice please contact your nearest Vokèra ofce.
4.2A WHAT IF I HAVE FREQUENTLY TO TOPUP THE SYSTEM
If the system regularly requires topping-up, it may be indicative
of a leak. Please contact your installer and ask him to inspect
the system.
4.3A WHAT IF THE APPLIANCE IS DUE ITS
ANNUAL SERVICE
Advice for tenants only
Your landlord should arrange for servicing.
Advice for homeowners
Please contact Vokèra Customer Service (0844 3910999 (UK)
or 056 7755057 (ROI) if you would prefer a Vokèra service
engineer or agent to service your appliance. Alternatively your
local GAS SAFE registered engineer may be able to service
the appliance for you.
4.4A WHAT IF I NEED TO CALL AN ENGINEER
If you think your boiler may have developed a fault, please contact
your installer or Vokèra Customer Services (0844 3910999 (UK) or 056 7755057 (ROI) have all your details to hand including
full address and postcode, relevant contact numbers, and your
completed appliance log book
10
Page 11
INSTALLATION AND SERVICING INSTRUCTIONS
1 INTRODUCTION
All installers are asked to follow the Benchmark Scheme by
adhering to the Code of Practise, which can be obtained from
www.centralheating.co.uk.
The VISION PLUS is comprised of a 7-model range of high
efciency appliances, with outputs ranging from 20kW to 40kW.
These appliances – by design – incorporate electronic ignition,
circulating pump, expansion vessel, safety valve, pressure
transducer and automatic by-pass.
The VISION PLUS S is a range of system boilers.
The VISION PLUS range is produced as room sealed, category
II2H3P appliances, suitable for internal wall mounting applica-
tions only. Each appliance is provided with a fan powered ue
outlet with an annular co-axial combustion air intake that can
be rotated – ho rizontally – through 360 degrees for various
horizontal or vertical applications.
The VISION PLUS is approved for use with C13 & C33 type
ue applications.
These appliances are designed for use with a sealed system
only; consequently they are not intended for use on open
vented systems.
This booklet is an integral part of the appliance. It is therefore
necessary to ensure that the booklet is handed to the person
responsible for the property in which the appliance is located/
installed. A replacement copy can be obtained from Vokèra
customer services.
VISION PLUS boiler complies with basic requirements of the
following Directives:
- Regulation (EU) 2016/426;
- Yield directive: Article 7(2) and Annex III of directive 92/42/
- Directive 2009/125/EC Ecodesign for energy-using
appliances;
- Regulation (EU) No. 2017/1369 Energy Labelling;
- Delegated Regulation (EU) No. 811/2013;
- Delegated Regulation (EU) No. 813/2013.
At the end of its life, the product should be not be
disposed of as solid urban waste, but rather it should be
handed over to a differentiated waste collection centre
R Heating return connection
F Heating ow connection
G Gas connection
Fig. 3
R F G
11
Page 12
2 DESIGN PRINCIPLES AND OPERATING SEQUENCE
2.1 PRINCIPLE COMPONENTS
• A fully integrated electronic control board featuring electronic
temperature control, anti-cycle control, pump over-run, selfdiagnostic fault indicator, full air/gas modulation
• Stainless-steel heat exchanger
• Electronic ignition with ame supervision
• Integral high-head pump
• Fan
• Expansion vessel
• Water pressure transducer
• Flue sensor
• Safety valve
2.2 MODE OF OPERATION (AT REST)
When the appliance is at rest and there are no requests for
heating or hot water, the following functions are active:
• frost-protection system – the frost-protection system protects
the appliance against the risk of frost damage for CH. For CH
line, if the main temperature falls to 5°C, the appliance will
function on minimum power until the temperature on main
reaches 35°C.
• anti-block function – the anti-block function enables the pump
to be energised for short periods, when the appliance has
been inactive for more than 24-hours.
2.3 MODE OF OPERATION
When there is a request for heat and/or hot water via the time
clock and/or any external control, the pump and fan are started,
the fan speed will modulate until the correct signal voltage is
received at the control PCB. At this point an ignition sequence
is enabled.
Ignition is sensed by the electronic circuit to ensure ame stability at the burner. Once successful ignition has been achieved,
the electronic circuitry increases the gas rate to 75% for a
period of 15 minutes. Thereafter, the boiler’s output will either
be increase to maximum or modulate to suit the set requirement. When the appliance reaches the desired temperature the
burner will shut down and the boiler will perform a three-minute
anti-cycle (timer delay).
When the request for heat has been satised the appliance
pump and fan may continue to operate to dissipate any residual
heat within the appliance.
2.4 SAFETY DEVICES
When the appliance is in use, safe operation is ensured by:
• a water pressure transducer that monitors system water pressure and will de-activate the pump, fan, and burner should
the system water pressure drop below the rated tolerance;
• fan speed sensor to ensure safe operation of the burner;
• a high limit thermostat that over-rides the temperature control
circuit to prevent or interrupt the operation of the burner;
• ame sensor that will shut down the burner when no ame
signal is detected;
• ue sensor;
• a safety valve which releases excess pressure from the
primary circuit.
Flow temperature
sensor
Expansion
vessel
Safety
valve
Top AAV
Bottom
High limit
thermostat
AAV
Pump
Automatic
by-pass
Drain
valve
Main heat
exchanger
Return temperature
sensor
Water transducer
Fig. 4
12
CH
return
CH
ow
Page 13
2.5 TECHNICAL DATA
Central HeatingVISION PLUS 20SVISION PLUS 25SVISION PLUS 30S
Heat input (kW)20.0025.0030.00
Maximum heat output (kW) 60/80°C19.4624.3829.25
Minimum heat output (kW) 60/80°C3.414.654.65
Maximum heat output (kW) 30/50°C21.3026.9532.25
Minimum heat output (kW) 30/50°C3.715.085.08
Minimum working pressure0.25-0.45 bar
Maximum working pressure3.0 bar
Minimum ow rate350 l/h
Gas PressuresVISION PLUS 20SVISION PLUS 25SVISION PLUS 30S
Inlet pressure (G20)20.0 mbar20.0 mbar20.0 mbar
Heating maximum gas rate (m3/hr)2.122.643.17
Minimum gas rate (m3/hr)0.380.520.52
Injector size (mm)4.95.75.7
Fan speed (G20)VISION PLUS 20SVISION PLUS 25SVISION PLUS 30S
Slow ignition (rpm)5.5005.5005.500
CH maximum number of fan rotation (rpm)6.2005.8006.900
Mimum number of fan rotation (rpm)1.6001.7001.700
Expansion VesselVISION PLUS 20SVISION PLUS 25SVISION PLUS 30S
Capacity9 litres
Maximum system volume74 litres
Pre-charge pressure1 bar
DimensionsVISION PLUS 20SVISION PLUS 25SVISION PLUS 30S
Height (mm)740
Width (mm)420
Depth (mm)275350
Dry weight (kg)373636
ClearancesVISION PLUS 20SVISION PLUS 25SVISION PLUS 30S
Sides2mm*
Top100mm** from casing or 25mm above ue elbow (whichever is applicable)**
Bottom^200mm
Front^^450mm
* It may be necessary to remove adjacent components if component removal/replacement is
required ** Consideration should be given to providing reasonable clearance for the insertion
^ This can be reduced to 5mm if a removal panel enables the required 200mm
^^ When installed in a cupboard, this dimension can be reduced to 4mm provided that the
required 450mm is available when the door is opened/removed.
ConnectionsVISION PLUS 20SVISION PLUS 25SVISION PLUS 30S
Flow & return22mm
Gas15mm
Safety valve15mm
Condense21mm
ElectricalVISION PLUS 20SVISION PLUS 25SVISION PLUS 30S
Power consumption (Watts) CH626879
Voltage (V/Hz)230/50
Internal fuse3.15A T (for PCB) - 3.15A F (for connections block)
External fuse3A
Flue Details (concentric 60-100)VISION PLUS 20SVISION PLUS 25SVISION PLUS 30S
Maximum horizontal ue length (60/100mm)10.0m6.0m6.0m
Maximum vertical ue length (60/100mm)11.0m7.0m7.0m
Flue Details (concentric 80-125)VISION PLUS 20SVISION PLUS 25SVISION PLUS 30S
Maximum horizontal ue length (80/125mm)25.0m15.0m15.0m
Maximum vertical ue length (80/125mm)26.0m16.0m16.0m
EfciencyVISION PLUS 20SVISION PLUS 25SVISION PLUS 30S
SEDBUK 2005 (%)90.0490.1390.13
EmissionsVISION PLUS 20SVISION PLUS 25SVISION PLUS 30S
CO2 @ maximum output (%)9.19.09.1
CO2 @ minimum output (%)9.09.09.0
CO @ maximum output (ppm)130120150
CO @ minimum output (ppm)101010
NOx ratingclass 6 class 6class 6
of a FGA probe.
13
Page 14
ParameterSymbolVISION PLUS
20S
Seasonal space heating energy efficiency class-AAAWater heating energy efficiency class----Rated heat outputPnominal192429kW
Seasonal space heating energy efficiencyηs929292%
Useful heat output
At rated heat output and high-temperature regime (*)P419,524,429,3kW
At 30% of rated heat output and low-temperature
regime (**)P16,58,19,7kW
Useful efficiency
At rated heat output and high-temperature regime (*)η487,187,687,6%
At 30% of rated heat output and low-temperature
regime (**)η196,796,596,5%
Auxiliary electricity consumption
At full loadelmax28,030,041,0W
At part loadelmin14,014,014,0W
In Stand-by modePSB3,03,03,0W
Other parameters
Stand-by heat lossPstby35,138,038,0W
Pilot flame energy consumptionPign---W
Annual energy consumptionQHE535865GJ
Sound power level, indoorsLWA505052dB
Emissions of nitrogen oxidesNOx252543mg/kWh
For combination heaters
Declared load profile---
Water heating energy efficiencyηwh---%
Daily electricity consumptionQelec---kWh
Daily fuel consumptionQfuel---kWh
Annual electricity consumptionAEC---kWh
Annual fuel consumptionAFC---GJ
(*) High-temperature regime means 60 °C return temperature at heater inlet and 80 °C feed temperature at heater outlet.
(**) Low temperature means for condensing boilers 30 °C, for low-temperature boilers 37 °C and for other heaters 50 °C return
temperature (at heater inlet).
VISION PLUS
25S
VISION PLUS
30S
Unit
NOTE (if the outdoor temperature sensor or the control panel, or even both devices, are present in the boiler)
With reference to the Delegated Regulation (EU) No. 811/2013, the information in the table can be used for completing the product
data sheet and the labelling for room heating appliances, for mixed heating appliances, for all those appliances for enclosed space
heating, for temperature control devices and solar devices:
ADDED DEVICESCLASSBONUS
OUTDOOR TEMPERATURE SENSORII2%
CONTROL PANEL*V3%
OUTDOOR TEMPERATURE SENSOR + CONTROL PANEL*VI4%
(*) Set as ambient regulator
14
Page 15
2.6 PUMP DUTY
0
50
100
150
200
250
300
350
400
450
500
550
600
01002003004005006007008009001000 1100 1200 1300
Fig. 4 shows the ow-rate available – after allowing for pressure loss through the appliance – for system requirements. When
using this graph, apply only the pressure loss of the system.
Residual head (mbar)
Fig. 4
Flow rate (l/h)
2.7 HOW TO FREE THE PUMP
To “ release” the seized rotator shaft:
- set boiler status to OFF by pressing button 1
- remove the casing as detailed in paragraph “4.7”
- Remove the circulator cap
- With a slotted screwdriver, rotate the shaft being careful not
to strain the seat (Fig. 5)
1
To extract the connector holder, lever with a screwdriver as
shown in Fig. 6
- Ret the cap and press key 1 to select the type of operation
desired.
Carry out the operation with extreme caution so as not to damage the components themselves.
Key Location Minimum distance
A Below an opening (window, air-brick, etc.) 300 mm
B Above an opening (window, air-brick, etc.) 300 mm
C To the side of an opening (window, air-brick, etc.) 300 mm
D Below gutter, drain-pipe, etc. 25 mm
E Below eaves 25 mm
F Below balcony, car-port roof, etc. 25 mm
G To the side of a soil/drain-pipe, etc. 25 mm (60mm for 80/125 - 5” ue)
H From internal/external corner 25 mm (60mm for 80/125 - 5” ue)
I Above ground, roof, or balcony level 300 mm
J From a surface or boundary facing the terminal 600 mm
K From a terminal facing a terminal 1200 mm
L From an opening in the car-port into the building 1200 mm
M Vertically from a terminal on the same wall 1500 mm
N Horizontally from a terminal on the same wall 300 mm
P From a structure to the side of the vertical terminal 300 mm
Q From the top of the vertical terminal to the roof ashing As determined by the xed collar
of the vertical terminal
R To the side of a boundary 300 mm
S To the side of an opening or window on a pitched roof 600 mm
T Below an opening or window on a pitched roof 2000 mm
V From a vertical terminal to an adjacent opening (window, air-brick, etc.) (call Vokera technical for advice)
W From a vertical terminal to an adjacent vertical terminal 300 mm (only if both terminals are the same height)
Fig. 5
Fig. 6
Fig. 7
15
Page 16
3 GENERAL REQUIREMENTS (UK)
This appliance must be installed by a competent person in accordance with the Gas Safety (Installation & Use) Regulations.
3.1 RELATED DOCUMENTS
The installation of this boiler must be in accordance with the
relevant requirements of the Gas Safety (Installation & Use)
Regulations, the local building regulations, the current I.E.E.
wiring regulations, the bylaws of the local water authority, the
Building Standards (Scotland) Regulation and Building Standards (Northern Ireland) Regulations.
It should be in accordance also with any relevant requirements
of the local authority and the relevant recommendations of the
following British Standard Codes of Practice.
ATTENTION
The use of PPE (Personal Protective Equipment) such as but
not limited to gloves, mask, safety glasses, etc. is strongly
recommended whenever carrying out the installation, repair,
or maintenance of this appliance – please pay particular at-
tention to:
• Sharp edges that may be encountered when:- handling or
lifting the appliance, removing parts, etc. during installation
and maintenance
• Airborne particles that may be released and/or disturbed
when cleaning or removing components during maintenance
• Water treatment chemicals that could have been added to
the system water may spill from the appliance and or components during maintenance
Please refer to an appropriate Health and Safety document
such as HSE L23 (UK) or S.I. 299 (Ireland), for more detailed
advice on safe working practices and procedures.
If the gas supply serves more than one appliance, it must be
ensured that an adequate supply is maintained to each appliance when they are in use at the same time.
NOTE
It is recognised that ‘pressure loss’ through the gas cock and
gas valve may result in a pressure drop of approximately 2mbar
between the gas meter and gas valve inlet test point; this will
not impair the performance of the appliance, provided that a
dynamic pressure of 18mbar is available at the appliance inlet.
3.4 FLUE SYSTEM
The terminal should be located where the dispersal of combustion
products is not impeded and with due regard for the damage
and discoloration that may occur to building products located
nearby. The terminal must not be located in a place where it is
likely to cause a nuisance (see “Fig. 7”). In cold and/or humid
weather, water vapour will condense on leaving the terminal;
the effect of such pluming must be considered.
If installed less than 2m above a pavement or platform to
which people have access (including balconies or at roofs)
the terminal must be protected by a guard of durable material.
The guard must be tted centrally over the terminal. Refer to
BS 5440 Part 1, when the terminal is 0.5 metres (or less) below
plastic guttering or 1 metre (or less) below painted eaves.
3.5 AIR SUPPLY
The following notes are intended for general guidance only.
This appliance is a room-sealed, fan-ued boiler, consequently
it does not require a permanent air vent for combustion air supply. When installed in a cupboard or compartment, ventilation
for cooling purposes is also not required.
BS 5440PART 1FLUES
BS 5440PART 2FLUES & VENTILATION
BS 5449PART 1FORCED CIRCULATION HOT WATER SYSTEMS
BS 5546INSTALLATION OF GAS HOT WATER SUPPLIES FOR DOMESTIC PURPOSES
BS 6798INSTALLATION OF BOILERS OF RATED INPUT NOT EXCEEDING 60kW
BS 6891LOW PRESSURE INSTALLATION PIPES
BS 7074PART 1
3.2 LOCATION OF APPLIANCE
The appliance may be installed in any room or internal space,
although particular attention is drawn to the requirements
of the current I.E.E. wiring regulations, and in Scotland, the
electrical provisions of the Building Regulations, with respect
to the installation of the appliance in a room or internal space
containing a bath or shower.
When an appliance is installed in a room or internal space
containing a bath or shower, the appliance or any control pertaining to it must not be within reach of a person using the bath
or shower. The location chosen for the appliance must permit
the provision of a safe and satisfactory ue and termination.
The location must also permit an adequate air supply for combustion purposes and an adequate space for servicing and air
circulation around the appliance. Where the installation of the
appliance will be in an unusual location special procedures may
be necessary, BS 6798 gives detailed guidance on this aspect.
A compartment used to enclose the appliance must be designed
and constructed specically for this purpose. An existing compartment/cupboard may be utilised provided that it is modied
to suit. Details of essential features of compartment/cupboard
design including airing cupboard installations are given in BS
6798. This appliance is not suitable for external installation.
3.3 GAS SUPPLY
The gas meter – as supplied by the gas supplier – must be
checked to ensure that it is of adequate size to deal with the
maximum rated input of all the appliances that it serves. Instal-
lation pipes must be tted in accordance with BS 6891.
Pipe work from the meter to the appliance must be of adequate
size. Pipes of a smaller size than the appliance gas inlet connection must not be used. The installation must be tested for
tightness in accordance with BS6891.
16
APPLICATION, SELECTION, AND INSTALLTION OF EXPANSION VESSELS AND
ANCILLARY EQUIPMENT FOR SEALED WATER SYSTEMS
3.6 WATER CIRCULATION
Detailed recommendations are given in BS 5449 Part 1 and
BS 6798. The following notes are for general guidance only.
3.6.1 PIPEWORK
It is recommended that copper tubing to BS 2871 Part 1 is used
in conjunction with soldered capillary joints. Where possible
pipes should have a gradient to ensure air is carried naturally to
air release points and that water ows naturally to drain cocks.
Except where providing useful heat, pipes should be insulated
to avoid heat loss and in particular to avoid the possibility of
freezing. Particular attention should be paid to pipes passing
through ventilated areas such as under oors, loft space and
void areas.
3.6.2 AUTOMATIC BY-PASS
The appliance has a built-in automatic by-pass, consequently
there is no requirement for an external by-pass, however the
design of the system should be such that it prevents boiler
‘cycling’.
3.6.3 DRAIN COCKS
These must be located in accessible positions to facilitate
draining of the appliance and all water pipes connected to the
appliance. The drain cocks must be manufactured in accordance with BS 2879.
3.6.4 AIR RELEASE POINTS
These must be positioned at the highest points in the system
where air is likely to be trapped. They should be used to expel
trapped air and allow complete lling of the system.
Page 17
3.6.5 EXPANSION VESSEL
control
pipe
The appliance has an integral expansion vessel to accommodate the increased volume of water when the system is
heated. It can accept up to 9 litres of expansion from within
the system, generally this is sufcient, however if the system
has an unusually high water content, it may be necessary to
provide additional expansion capacity (see 7.20).
3.6.6 FILLING POINT
A method for initial lling of the system and replacing water lost
during servicing etc. directly from the mains supply, is required
(see “Fig. 17”). This method of lling should comply with the current Water Supply (Water Fittings) Regulations 1999 and Water
Bylaws 2000 (Scotland). If an alternative location is preferred,
it should be connected as detailed in Fig. 8.
3.6.7 LOW PRESSURE SEALED SYSTEM
An alternative method of lling the system would be from an
independent make-up vessel or tank mounted in a position at
least 1 metre above the highest point in the system and at least
5 metres above the boiler (see “Fig. 9”).
The cold feed from the make-up vessel or tank must be tted
with an approved non-return valve and stopcock for isolation
purposes. The feed pipe should be connected to the return pipe
as close to the boiler as possible.
3.6.8 FREQUENT FILLING
Frequent lling or venting of the system may be indicative
of a leak. Care should be taken during the installation of the
appliance to ensure all aspects of the system are capable of
withstanding pressures up to at least 3 bar.
3.7 ELECTRICAL SUPPLY
The appliance is supplied for operation on 230V @ 50Hz electrical supply; it must be protected with a 3-amp fuse. The method
of connection to the mains electricity supply must allow for
complete isolation from the supply. The preferred method is by
using a double-pole switch fused spur with a contact separation
of at least 3,5mm (3° high-voltage category). The switch must
only supply the appliance and its corresponding controls, i.e.
time clock, room thermostat, etc. Alternatively an un-switched
shuttered socket with a fused 3-pin plug both complying with
BS 1363 is acceptable.
NOTE
Vokera Ltd. cannot guarantee the performance or reliability of
the appliance if/when it is supplied via an invertor or generator;
in particular those that incorporate a ‘oating’ earth or ‘modied’
sine wave.
Warning!
This appliance must be earthed.
3.8 MOUNTING ON A COMBUSTIBLE SURFA
CE
The appliance can be mounted on a wall of combustible ma-
terial without any requirement to t any additional protective
(re-resistant) material.
3.9 TIMBER FRAMED BUILDINGS
If the appliance is to be tted in a timber framed building, it
should be tted in accordance with the Institute of Gas Engineers
publication (IGE/UP/7) ‘Guide for Gas Installations in Timber
Frame Buildings’.
3.10 WATER TREATMENT
Vokèra recommend that an inhibitor - suitable for use with
stainless-steel heat exchangers - is used to protect the boiler
and system from the effects of corrosion and/or electrolytic
action. The inhibitor must be administered in strict accordance
with the manufacturers instructions*.
*Water treatment of the complete heating system - including
the boiler - should be carried out in accordance with BS 7593
and the Domestic Water Treatment Association’s (DWTA)
code of practice. Vokera recommend that water treatment be
carried out in accordance with the Benchmark Guidance on
water treatment in central heating systems. If water treatment
products are to be used, then they must be entirely suitable for
use with an stainless steel heat exchanger. Any water treatment product, must be administered in strict accordance with
the manufacturer’s instructions.
If the appliance is to be installed to an existing system; water
treatment and ushing of the complete heating system should
be carried out in accordance with BS 7593 and the Benchmark
Guidance on water treatment in central heating systems.
valve
double
check- valve
supply
Stopcock
5.0 metres minimum
Heating
return
ow pipe
Fig. 8
Automatic
air-vent
Fig. 9
control valve
temporary
connection
Make-up vessel
or tank
Non-return
valve
3E GENERAL REQUIREMENTS (EIRE)
This appliance must be installed by a competent person in
accordance with and dened by, the Standard Specication
(Domestic Gas Installations) Declaration (I.S. 813).
3.1E RELATED DOCUMENTS
The installation of this boiler must be in accordance with the relevant requirements of the local building regulations, the current
ETCI National Rules for Electrical Installations and the bylaws
of the local water undertaking.
It should be in accordance also with any relevant requirements
of the local and/or district authority.
ATTENTION
The use of PPE (Personal Protective Equipment) such as but
not limited to gloves, mask, safety glasses, etc. is strongly recommended whenever carrying out the installation, repair, or
maintenance of this appliance – please pay particular attention
to:
• Sharp edges that may be encountered when:- handling or
lifting the appliance, removing parts, etc. during installation
and maintenance
•
Airborne particles that may be released and/or disturbed when
cleaning or removing components during maintenance
• Water treatment chemicals that could have been added to
the system water may spill from the appliance and or components during maintenance
Please refer to an appropriate Health and Safety document
such as HSE L23 (UK) or S.I. 299 (Ireland), for more detailed
advice on safe working practices and procedures.
3.2E LOCATION OF APPLIANCE
The appliance may be installed in any room or internal space,
although particular attention is drawn to the requirements of
current ETCI National Rules for Electrical Installations, and I.S.
813, Annex K.
When an appliance is installed in a room or internal space containing
the
17
Page 18
a bath or shower, the appliance or any control pertaining to it must
not be within reach of a person using the bath or shower.
The location chosen for the appliance must permit the provision
of a safe and satisfactory ue and termination. The location must
also permit an adequate air supply for combustion purposes and an
adequate space for servicing and air circulation around the appliance. Where the installation of the appliance will be in an unusual
location special procedures may be necessary, refer to I.S. 813 for
detailed guidance on this aspect.
A compartment used to enclose the appliance must be designed
and constructed specically for this purpose. An existing compart-
ment/cupboard may be utilised provided that it is modied to suit.
This appliance is not suitable for external installation.
3.3E GAS SUPPLY
The gas meter – as supplied by the gas supplier – must be
checked to ensure that it is of adequate size to deal with the
maximum rated input of all the appliances that it serves. Installation
pipes must be tted in accordance with I.S. 813.
Pipe work from the meter to the appliance must be of adequate
size. Pipes of a smaller size than the appliance gas inlet connection
must not be used. The installation must be tested for
tightness in accordance with I.S. 813.
If the gas supply serves more than one appliance, it must be
ensured that an adequate supply is maintained to each appliance
when they are in use at the same time.
NOTE
It is recognised that ‘pressure loss’ through the gas cock and gas
valve may result in a pressure drop of approximately 2mbar between
the gas meter and gas valve inlet test point; this will not impair the
performance of the appliance, provided that a dynamic pressure of
18mbar is available at the appliance inlet.
3.4E FLUE SYSTEM
The terminal should be located where the dispersal of combustion
products is not impeded and with due regard for the damage and
discoloration that may occur to building products located nearby. The
terminal must not be located in a place where it is likely to cause a
nuisance (see I.S. 813).
In cold and/or humid weather, water vapour will condense on leaving
the terminal; the effect of such pluming must be considered.
If installed less than 2m above a pavement or platform to which
people have access (including balconies or at roofs) the terminal
must be protected by a guard of durable material. The guard must
be tted centrally over the terminal. Refer to I.S. 813, when the
terminal is 0.5 metres (or less) below plastic guttering or 1 metre
(or less) below painted eaves.
3.5E AIR SUPPLY
The following notes are intended for general guidance only.
This appliance is a room-sealed, fan-ued boiler, consequently it
does not require a permanent air vent for combustion air supply.
When installed in a cupboard or compartment, ventilation for cooling
purposes is also not required.
3.6E WATER CIRCULATION
Specic recommendations are given in I.S. 813. The following notes
are for general guidance only.
3.6.1E PIPEWORK
It is recommended that copper tubing be used in conjunction with
soldered capillary joints.
Where possible pipes should have a gradient to ensure air is car-
ried naturally to air release points and that water ows naturally to
drain cocks.
Except where providing useful heat, pipes should be insulated to
avoid heat loss and in particular to avoid the possibility of freezing.
Particular attention should be paid to pipes passing through ventilated
areas such as under oors, loft space and void areas.
3.6.2E AUTOMATIC BY-PASS
The appliance has a built-in automatic by-pass, consequently there
is no requirement for an external by-pass, however the design of the
system should be such that it prevents boiler ‘cycling’.
3.6.3E DRAIN COCKS
These must be located in accessible positions to facilitate draining
of the appliance and all water pipes connected to the appliance.
3.6.4E AIR RELEASE POINTS
These must be positioned at the highest points in the system where
18
air is likely to be trapped. They should be used to expel trapped air
and allow complete lling of the system.
3.6.5E EXPANSION VESSEL
The appliance has an integral expansion vessel to accommodate
the increased volume of water when the system is heated. Refer to
the specication table for more detailed information.
3.6.6E FILLING POINT
A method for initial lling of the system and replacing water lost during servicing etc. directly from the mains supply, should be provided
(see
Fig. 8
). This method of lling complies with the current Water
Supply (Water Fittings) Regulations 1999 and Water Bylaws 2000
(Scotland).
3.6.7E LOW PRESSURE SEALED SYSTEM
An alternative method of lling the system would be from an independent make-up vessel or tank mounted in a position at least 1 metre
above the highest point in the system and at least 5 metres above
the boiler (see “Fig. 9”). The cold feed from the make-up vessel or
tank must be tted with an approved non-return valve and stopcock
for isolation purposes. The feed pipe should be connected to the
return pipe as close to the boiler as possible.
3.6.8E FREQUENT FILLING
Frequent lling or venting of the system may be indicative of a
leak. Care should be taken during the installation of the appliance
to ensure all aspects of the system are capable of withstanding
pressures up to at least 3 bar.
3.7E ELECTRICAL SUPPLY
The appliance is supplied for operation on 230V @ 50Hz electrical
supply; it must be protected with a 3-amp fuse. The method of
connection to the mains electricity supply must allow for complete
isolation from the supply. The preferred method is by using a doublepole switch fuse spur with a contact separation of at least 3,5 mm (3°
high-voltage category). The switch must only supply the appliance
and its corresponding controls, i.e. time clock, room thermostat, etc.
NOTE
Vok
era Ltd. cannot guarantee the performance or reliability of the
appliance if/when it is supplied via an invertor or generator; in particular
those that incorporate a ‘oating’ earth or ‘modied’ sine wave.
3.8E MOUNTING ON A COMBUSTIBLE SURFACE
The appliance can be mounted on a wall of combustible material
without any requirement to t any additional protective (re-resistant)
material.
3.9E TIMBER FRAMED BUILDINGS
If the appliance is to be tted in a timber framed building, it should
be tted in accordance with I.S. 813 and local Building Regulations.
The Institute of Gas Engineers publication (IGE/UP/7) ‘Guide for
Gas Installations in Timber Frame Buildings’ gives specic advice
on this type of installation.
3.10E WATER TREATMENT
Vokèra recommend that an inhibitor - suitable for use with stainlesssteel heat exchangers - is used to protect the boiler and system
from the effects of corrosion and/or electrolytic action. The inhibitor
must be administered in strict accordance with the manufacturers
instructions*.
*Water treatment of the complete heating system - including the
boiler - should be carried out in accordance with BS 7593 and the
Domestic Water Treatment Association’s (DWTA) code of practice.
Vokera recommend that water treatment be carried out in accordance with the Benchmark Guidance on water treatment in central
heating systems. If water treatment products are to be used, then
they must be entirely suitable for use with an stainless-steel heat
exchanger. Any water treatment product, must be administered in
strict accordance with the manufacturer’s instructions.
If the appliance is to be installed to an existing system; water treat-
ment and ushing of the complete heating system should be carried
out in accordance with BS 7593 and the Benchmark Guidance on
water treatment in central heating systems.
3.11E DECLARATION OF CONFORMITY
A Declaration of Conformity (as dened in I.S. 813) must be provided
on completion of the installation.
A copy of the declaration must be given to the responsible person
and also to the gas supplier if required.
Page 19
4 INSTALLATION
NOTE
Please refer to 3 - 3E and use the appropriate PPE when
carrying out any of the actions or procedures contained within
this section.
4.1 PREPARATION FOR MOUNTING THE
APPLIANCE
The appliance should be mounted on a smooth, vertical surface, which must be capable of supporting the full weight of
the appliance. Care should be exercised when determining the
position of the appliance with respect to hidden obstructions
such as pipes, cables, etc.
When the position of the appliance has been decided – using
the template supplied – carefully mark the position of the wall
mounting bracket (see ”Fig. 10”) and ue-hole (if applicable).
Fig. 10: Using the template provided (A), mark and drill a 125mm
hole for the passage of the ue pipe. The hole should be drilled
to ensure any condense uid that forms, is allowed to drain
back to the appliance. The xing holes for the wall-mounting
bracket should now be drilled and plugged, an appropriate type
and quantity of xing should be used to ensure that the bracket
is mounted securely. Once the bracket has been secured to
the wall, mount the appliance onto the bracket.
4.2.2 FITTING THE TELESCOPIC HORIZONTAL FLUE
KIT
In some instances it may necessary to cut the inner 60mm pipe
of the ue bend at the point indicated (Fig. 12 - pos. A) to allow
for easier insertion to the boiler ue spigot.
4.2 FITTING THE FLUE
This appliance incorporates a ‘click-t’ ue connection at the top
of the appliance.
4.2.1 CONCENTRIC HORIZONTAL FLUE
These instructions relate specically to the installation of this
appliance with the Vokera 60/100mm ‘X-type’ (click-t) ue
terminals accessories. For specic instructions on installing this
appliance with an alternative Vokera ue system, e.g. 80/125mm;
please refer to the instructions supplied with the specic ue
system, or download the instructions from the Vokera website.
The appliance ue outlet elbow can be rotated through 360º on
its vertical axis. In addition the ue may be extended from the
outlet elbow in the horizontal plane. A reduction must also be
made to the maximum length (see table below) when
additional bends are used.
A
A
B
C
Fig. 11
C
4.2.3 FITTING THE HORIZONTAL FLUE KIT
Carefully measure the distance from the centre of the appliance
ue outlet to the edge of the nished outside wall (dimension
X). Add 65mm to dimension X to give you Dimension Y (see
Fig. 13). Measure dimension Y from the terminal end of the
concentric ue pipe and cut off the excess ensuring any burrs are
removed. Pass the concentric ue pipe through the previously
drilled hole. Fit the ue bend to the boiler ue outlet and insert
the concentric ue pipe into the ue bend ensuring the correct
seal is made.
NOTE (Fig. 15): The appliance incorporates a ‘click-t’ ue
connection. Ensure that both screws ‘C’ on the ‘click-t’ have
been slackened off. Ensure that the connector is correctly aligned
with the ‘click-t’ and insert it into the ‘click-t’ until it clicks into
position (this is when the tabs at points ‘A’ are located in the
groove of the ue bend connector). Both screws (C) should
now be tightened.
Reduction for additional bends
Bend Reduction in maximum ue length for each bend
45º bend1.0 metre
90º bend1.0 metre
19
Page 20
Fig. 12
A
Fig. 13
4.2.4 EXTENDING THE FLUE
Connect the bend – supplied with the terminal kit – to the top
of the boiler using clamp (supplied). The additional bends &
extensions have push-t connections, care should be taken
to ensure that the correct seal is made when assembling the
ue system. Connect the required number of ue extensions
or bends (up to the maximum equivalent ue length) to the ue
terminal (Fig. 14). The ue system should have a 3º rise from
the boiler to outside, to ensure any condense uid that forms,
is allowed to drain back to the appliance.
NOTE
When cutting an extension to the required length, you must
ensure that the excess is cut from the plain end of the extension (Fig. 15). Remove any burrs, and check that all seals are
located properly. You must ensure that the entire ue system is
properly supported and connected. Seal the ue assembly to
the wall using cement or a suitable alternative that will provide
satisfactory weatherproong. The interior and exterior trim can
now be tted.
4.5.2 CONCENTRIC VERTICAL FLUE
Using Fig. 15 as a reference, cut a 110mm diameter hole in
the roof and/or ceiling to facilitate the route of the vertical ue
system. NOTE: ensure that the top of the appliance - if already
in position - is covered and protected from the possibility of any
dust or debris falling or entering the appliance via the ue outlet.
Fit the appropriate ashing to the roof and insert the vertical ue
terminal through the ashing from outside, ensuring that the
collar of the terminal is located over the outlet of the ashing.
The xing holes for the appliance wall mounting bracket should
now be drilled and plugged. An appropriate type and quantity
of xing should be used to ensure that the bracket is mounted
securely. Once the bracket has been secured to the wall, mount
the appliance onto the bracket.
If the vertical ue system requires additional extensions or bends,
connect these to the vertical terminal, ensuring the following:
- the maximum permitted ue length is not exceeded
- reductions to the maximum ue length have been made for
any bends that are used on the vertical ue system
- any horizontal sections of the ue system, incorporate a
3-degree fallback to the appliance
- the entire ue system is fully supported and secured using
the appropriate brackets
- if/when an extension is cut to a shorter length, ensure that
the excess length is cut from the plain end of the extension,
and that any burrs or rough edges are removed
- all seals are properly located before assembling or connecting
the ue system.
IMPORTANT: The VX ue terminal is supplied with a sachet of
silicone lubricant; smear a small amount of the lubricant around
both inner and outer connections, at both ends of the vertical
ue connector (supplied with the VX terminal).
NOTE (Fig. 15): The appliance incorporates a ‘click-t’ ue
connection. Ensure that both screws ‘C’ on the ‘click-t’ have
been slackened off. Ensure that the connector is correctly aligned
with the ‘click-t’ and insert it into the ‘click-t’ until it clicks into
position (this is when the tabs at points ‘A’ are located in the
groove of the vertical ue connector). Both screws (C) should
now be tightened.
NOTE: If more convenient, the vertical ue connector can be
attached to the vertical ue terminal/extension before connecting
it to the appliance.
NOTE: If more convenient, the vertical ue connector can be
attached to the vertical ue terminal/extension before connecting
it to the appliance.
NOTE
Additional bends and/or extensions can be connected to the
terminal connector if desired, however if additional bends are
tted, a reduction must be made to the maximum ue length
(see table below).
vertical
connection
B
C
A
A
C
Fig. 14
20
ange installed
as standard
Fig. 15
Reduction for bends
Bend Reduction in maximum ue length for each bend
The vertical ue terminal is 1.0 metre in length and cannot be
cut; therefore it may be necessary to adjust the height of the
appliance to suit or use a suitable extension.
Fig. 16
4.3
CONNEC
The appliance is s
service valves. The service valves are of the compression type.
The accessory pack contains sealing washers’ etc, for use with the
service valves. When connecting pipe work to the valves, tighten the
compression end rst then insert the sealing washers before tightening
the valve to the appliance.
NOTE
It will be necessary to hold the valve with one spanner whilst tightening
with another.
4.3.1 GAS
The appliance is supplied with a 15mm service valve, connect a 15mm
pipe to the inlet of the valve and tighten both nuts.
NOTE
It will be necessary to calculate the diameter of the gas supply pipe to
ensure the appliance has an adequate supply of gas.
4.3.2 FLOW & RETURN
The appliance is supplied with 22mm service valves for the ow and
return connections, connect a 22mm pipe to the inlet of each valve and
tighten both nuts.
NOTE
Depending on system requirements, it may necessary to increase the
size of the ow & return pipe work after the service valve connections.
TING THE GAS AND
upplied with an accessory
WA
TER (“FIG. 17”)
pack that includes
4.3.3 SAFETY VALVE
Connect the safety valve connection pipe to the safety valve outlet and
tighten. The discharge pipe must have a continuous fall away from the
appliance to outside and allow any water to drain
away thereby eliminating the possibility of freezing.
The discharge pipe must terminate in a position where any water - possibly boiling - discharges safely without causing damage or
injury, ut is still visible.
Safety valve
outlet
C/H ow
valve
C/H return valve
Fig. 17
4.3.4 CONDENSE PIPE
This appliance will - under normal operating conditions - produce con-
densate uid that will require to be disposed of via the dwelling’s waste
water drainage system.
Vokera strongly recommends that the condensate pipe is connected to
the internal waste water pipework in accordance with BS6798. BS6798
provides comprehensive instruction and advice on all permissible condensate disposal methods; notwithstanding this, it is essential that the
following is strictly adhered to:
Use only plastic drainage pipe (minimum OD of 21.5mm)
Horizontal runs must incorporate a minimum 45mm fall per metre, away
from the appliance
External pipework and/or pipework in unheated areas, must have a
minimum OD of 32mm and be insulated with Class-O pipe insulation
The route, type, and termination of the condensate disposal method,
must not permit any spillage of condensate uid, into the dwelling in the
event of a blockage or freezing of the condensate pipework.
Should it not be possible to route and terminate the condensate pipework
internally using ‘gravity discharge’; Vokera recommends that the Vokera
condensate pump (code 404) be considered as an alternative solution.
Ensure that the end-user is aware of the effect/consequences of the
condensate pipework becoming blocked or frozen.
Gas
cock
4.4 INSTALLATION OF CONDENSATE DRAIN
PIPE
Before starting the boiler, even just temporarily, the SRD device supplied must be installed.
The manufacturer does NOT accept liability for damage to persons
or objects caused by the boiler operating without the SRD device
being installed correctly.
For the installation proceed as follows:
- remove the plug (T) from the siphon
- x the SRD device to the siphon, placing the gasket in-between,
screwing it on all the way and checking its seal
- -connect the condensate discharge pipe supplied as standard with
the product, then drain the
- condensate into a suitable drainage system in compliance with
current norms.
If it is not possible to t the SRD device due to the interference with
other objects under the boiler, it is possible to t it in a different posi-
tion by inserting a connecting pipe
the siphon in order to provide a fully airtight seal. The SRD
device should always be positioned VERTICALLY in order to
ensure it functions correctly.
between the SRD device and
21
Page 22
T
A
Fig. 18
4.5
INSTRUCTION FOR CONDENSATION
EXHAUST CONNECTION
This product is designed to prevent the escape of gaseous
products of combustion through the condensation drain pipe
with which it is equipped, this is obtained by using a special
siphon placed inside the appliance.
b
All components of the product condensation drain system must be properly maintained in accordance with
the manufacturer instructions and cannot be modied
in any way.
The
condensation exhaust system downstream of the appliance (1) must comply with the relevant legislation and standards.
The construction of the condensation exhaust system
downstream of the appliance is the responsibility of the
installer. The condensation exhaust system must be
dimensioned and installed in such a way as to guarantee
the correct evacuation of the condensation produced by the
appliance and/or collected by the evacuation systems of
combustion products. All the components of the condensation
exhaust system must be made in a workmanlike manner using
materials that are suitable for withstanding the mechanical,
thermal and chemical stresses of the condensation produced
by the appliance over time.
Note: If the condensation exhaust system is exposed to the
risk of frost, always provide an adequate level of insulation
of the pipe and consider any increase in the diameter of the
pipe itself.
The condensation exhaust pipe must always have an adequate
slope level to prevent the condensation from stagnating and
its proper drainage.
The condensation exhaust system must have an inspectable
disconnection (2) between the condensation exhaust pipe of
the appliance and the condensation exhaust system.
The disconnection must be such as to ensure an atmospheric
connection between the inside of the condensation exhaust
system pipe and the environment in order to avoid that the
downstream exhaust pipe of the product can take on positive
or negative pressure with respect to the environment itself.
“Fig. 19”: example of a connection between the condensation
exhaust pipe (3) and the exhaust system (4).
1
4.6 ELECTRICAL CONNECTIONS
The boler is supplied with a short y-lead. This lead can be used
for connection to the electrical supply. Connect the y-lead to a
fused plug or fused isolator in the following way:
• brown wire to LIVE supply
• blue wire to NEUTRAL supply
• green/yellow to EARTH connection.
Insert the supplied 3-AMP fuse into the fused isolator or fused plug.
Should the y-lead be unsuitable, refer to 4.8 for details on how to
connect the electrical supply directly to the boiler.
The electrical supply must be as specied in section
ed electrician should connect the appliance to the electrical supply.
If controls - external to the appliance - are required, a competent
person must undertake the design of any external electrical circuits,
please refer to section 8 for detailed instructions. ANY EXTERNAL
CONTROL OR WIRING MUST BE SERVED FROM THE SAME
ISOLATOR AS THAT OF THE APPLIANCE. The supply cable from
the isolator to the appliance must be 3-core exible seized 0.75mm
to BS 6500 or equivalent. Wiring to the appliance must be rated
for operation in contact with surfaces up to 90 ºC.
3 - 3E.
A quali-
4.7 CASING REMOVAL
To gain internal access to the appliance you must rst remove
the casing, proceed as outlined below:
• locate and unscrew the 2-screws (A) that secure the outer
casing to the appliance
• lift the casing upward to disengage it from the top locating
hooks and then remove
• store the casing and screws safely until required. Re-t in
the reverse order
• remove the screw below the control fascia and gently lower it
until it rests.
Fig. 20
A
4.8 CONNECTING THE MAINS (230V) INPUT
Unhook and remove the terminal block cover (230V). Pass the
cable through the cable anchorage point. Connect the supply
cable wires (LIVE, NEUTRAL, & EARTH) to their corresponding
terminals (L, N, & E) on the appliance – high voltage – terminal
block. When connecting the EARTH wire, ensure that it’s left
slightly longer that the others, this will prevent strain on the EARTH
wire should the cable become taut. Do not remove the link wire
unless additional external controls are to be tted (see section
“8 CHECKS, ADJUSTMENTS AND FAULT FINDING”
electrical supply via the cable entry/exit point and secure using
the cable anchorage grip and screws.
)route the
Fig. 19
22
NOTE
It is the installer’s responsibility to ensure that the appliance is
properly Earthed. Vokèra Ltd. cannot be held responsible for any
3
2
4
damages or injuries caused as a result of incorrect Earth wiring
Page 23
5 OPERATION
Reset
NOTE
Please refer to 3 - 3E and use the appropriate PPE when
carrying out any of the actions or procedures contained within
this section.
Ensure that steps 6.1 through to 6.6 have been completed before supplying the gas and electrical supply to the appliance.
5.1 ACCESS TO THE PARAMETERS
Pressing the MENU key for at least 2 sec provides access to
the P1 menu, allowing the parameters to be programmed. If
the menu is empty, P8.04 is displayed, otherwise the rst item
in the menu appears.
Access to the TECHNICAL parameters programming menu
is password protected; pressing MENU a second time for at
least 2sec, PWD is displayed blinking with a frequency of
0.5sec ON and 0.5sec OFF for 2sec.
Then <<0000>> is displayed blinking with a frequency of
0.5sec ON and 0.5sec OFF; the icons , , and
come on to allow the password to be entered.
5.2 CONTROL PANEL
Your boiler is equipped with a large LCD display that indicates
the appliance operating status.
AA
BB
+
RESET
MENU
+
CC
DD
1 2 31 2 3
W
A
B
C
D
A+C
1
2
3
1+3
2+3
hen the arrow is highlighted it has the conrm function
CONFIGURATION/STEP-BACK/RETURN
It is normally used to raise the heating water temperature,
when the arrow is highlighted you can move inside the
P1 menu
It is normally used to lower the heating water temperature,
when the arrow is highlighted you can move inside the
P1 menu
Access to the menu for setting the clock (see paragraph ““5.4
STARTING THE BOILER””)
Used to change the operating status of the boiler (OFF and
WINTER)
Used to reset the alarm status or to interrupt the vent cycle
Used to access the INFO and P1 menus. When the icon
is shown on the display, the key has the ENTER func-
tion and is used to conrm the value set during the programming of a technical parameter
Lock and unlock keys
When the boiler is set to OFF it is used to start the combustion
analysis function (CO)
There are two levels of access to the parameters:
- INSTALLER
- SERVICE
(the user level does not require a password).
Set the password supplied by the manufacturer for the desired
access level using the button at the , arrows to enter
the value.
Press the key A at the arrow to conrm.
Pressing key B at the arrow returns you to the previous
level, exiting the P1 menu.
It is now possible to navigate the menu using the C and D
arrow keys, conrming access to the sub-menu with arrow key
A or else returning to the previous level using arrow key B.
Prolonged pressure at any point of the menu (>2sec) of the
key returns you to the main page.
The interface also reverts automatically to the main screen if
no key is pressed within 60sec.
Indicates the connection to a remote device (OT or RS485)
Indicates the connection to a WIFI device
Indicates the presence of an outdoor temperature sensor
Indicates the connection to a heat pump (not used on this
model)
Icon that lights up when there is an alarm
It comes on when there is a fault together with the icon ,
except for ame and water alarms
Indicates the presence of a ame, in the event of a ame
lockout the icon looks like
It comes on when there are alarms that require a manual
reset by the operator
It comes on when there is an operation conrmation
request
When the icon is active, it indicates that the "conrm”
function of button A is active
When the icon is active, it indicates that the "back/cancel”
function of button B is active
When the icon is active, it is possible to navigate the menu
or raise the value of the selected parameter
23
Page 24
When the icon is active, it is possible to navigate the menu
or lower the value of the selected parameter
The icon comes on if central heating is active, it blinks if a
heating request is in progress
They indicate the set point level set (1 notch minimum
value, 4 notches maximum value)
1 2 3 4 5 6 7
AUTO
Indicates the days of the week
Only if clock has been enabled
ON
MAN ON Only if clock has been enabled
MAN OFF Only if clock has been enabled
5.3 SETTINGS MENU TREE STRUCTURE
Below is a list of the parameters that can be programmed; if the adjustment board does not support the relative function, the
interface returns an error message. Some of the information might not be available depending on the access level, the status of
the machine or the system conguration.
MenuParameters
P1
P1.01LANGUAGES
P1.02TIMEUSER
P1.03TIME PROGRAMMNOT AVAILABLE ON THIS MODEL
P1.05SCROLLING0 / 1USER
P3CONFIGURATION
P3.01
P3.02
P3.03AUTO FILL ENABLE0 / 1SERVICE0
P3.04BEGIN SYSTEM FILLING NOT AVAILABLE ON THIS MODEL
P3.05AIR PURGING CYCLE 0 / 1 SERVICE1
P3.06MIN FAN SPEED1.200-3.600INSTALLER
P3.07MAX FAN SPEED3.700-9.999INSTALLER
P3.08SOFT IGNITIONMIN - MAXINSTALLER
P3.09MAX FAN SPEED HTG MIN - MAXINSTALLER
P3.10RANGE RATED MIN - MAX_CHINSTALLER
P3.11CONFIG AUX 10 / 1 / 2 INSTALLER0
P3.12EXHAUST PROBE RESET 0 / 1 INSTALLER 0
P4HEATING
P4.01
P4.02
P4.03
P4.04
P4.05PUMP CONTROL TYPE 41-100INSTALLER 85
P4.08OT CASCADE CONTROL
P4.09SCREED FUNCTION 0 / 1INSTALLER0
P4.10ANTI CYCLE FUNCTION 0 - 20minINSTALLER3min
P4.11RESET CH TIMERS 0 / 1INSTALLER0
P4.12
P4.13MAIN ZONE ADDRESS1 - 6INSTALLER3
P4.14
P4.15MAIN ZONE TYPE 0 / 1INSTALLER0
Scrolling message
only if parameter P1.05 = 1
SETTINGS
HYDRAULIC
CONFIGURATION
WATER PRESSURE
TRANSDUCER
HYST OFF HIGH TEMP
HYST ON HIGH TEMP
HYST OFF LOW TEMP
HYST ON LOW TEMP
MAIN ZONE ACTUATION
TYPE
MAIN ZONE HYDRAULIC
CONF
Value
0 IT
1 RO
2 FR
3 EN
4 SR
5 HR
0 / 1 / 2 / 3 / 4INSTALLER0
0 / 1SERVICE1
2 - 10SERVICE5
2 - 10SERVICE5
2 - 10SERVICE3
2 - 10SERVICE3
NOT AVAILABLE ON THIS
0 / 1INSTALLER0
0 / 1INSTALLER0
6 ES
7 EL
8 BG
9 PL
10 SL
MODEL
Password
level
USER
Value set
in the factory
see technical data
table
see technical data
table
see technical data
table
see technical data
table
see technical data
table
Personalised
values
24
Page 25
MenuParameters
Scrolling message
only if parameter P1.05 = 1
Value
Password
level
Value set
in the factory
Personalised
values
P4.16MAX CH SET
P4.17MIN CH SET
P4.18WEATHER COMP ENABLE 0 / 1INSTALLER0
P4.19WEATHER COMP CURVE
P4.20NIGHT COMPENSATION 0 / 1INSTALLER0
P4.21CH CLOCK ENABLEDON’T MODIFYINSTALLER0
P4.22MODE SELECTIONDON’T MODIFYINSTALLER0
P4.23ZONE1 ENABLE 0 / 1INSTALLER0
P4.24ZONE1 ADDRESS1 - 6INSTALLER1
P4.25
P4.26ZONE1 TYPE 0 / 1INSTALLER0
P4.27ZONE1 SET
P4.28ZONE1 MAX CH SET
P4.29ZONE1 MIN CH SET
P4.30ZONE1 OTR 0 / 1 INSTALLER0
P4.31ZONE1 OTD CURVES
P4.32ZONE1 NIGHT COMP 0 / 1INSTALLER0
P5DHW
P5.11
P7SERVICE
P7.06
P7.07
P8CONNECTIVITY
P8.01BUS 485 CONFIG 0 / 1 / 2SERVICE0
P8.03OT CONFIG0 / 1 SERVICE1
ZONE1 HYDRAULIC
CONFIG
DHW ENHANCED
FUNCTION
AUTOSTOP FUNCTION
SERVICE EXPIRY
AT: MIN CH SET - 80.5
BT: MIN CH SET - 45.0
AT: 40 - MAX CH SET
BT: 20 - MAX CH SET INSTALLER
1.0-3.0
0.2-0,8
0 / 1INSTALLER0
ZONE1 MIN CH SET ZONE1 MAX CH SET
AT: ZONE1 MIN CH SET - 80,5
BT: ZONE1 MIN CH SET - 45,0
AT: 40 - ZONE1 MAX CH SET
BT: 20 - ZONE1 MAX CH SET
1.0-3.0
0.2-0.8
0 - 255 (
AT
BT
AT
BT
NOT AVAILABLE ON THIS
refer to AUTOSTOP funcition
Contact Vokera Technical for further advice
INSTALLER
INSTALLER2.0
USER40 - 80.5
INSTALLER80.5
INSTALLER40
INSTALLER2.0
MODEL0
)
80.5
40
0
52
5.4 STARTING THE BOILER
Ensure that steps 6.1 through to 6.6 have been completed before supplying the gas and electrical supply to the appliance.
- Position the system’s master switch to the “on” position.
If necessary, the interface automatically goes to the clock
menu. On the main screen the icons , , and and
ENTER come on while 00:00 is displayed with the rst two
digits blinking with a frequency of 0.5 sec ON, 0.5 sec OFF.
To set the tim
set the hour with the and arrows, then conrm with A set the minutes with the and arrows, then conrm
with B
set the day of the w
segment in line with the day selected blinks, press the
MENU key at the icon
setting. The clock blinks for 4sec and then returns to the
main screen
e and day follow the following instructions:
eek with the and arrows. The
to conrm the time and day
to exit the time programming without saving the modied
values just press .
NOTE: It is possible to change the TIME and DAY settings
also later by accessing the P1.02 parameter in the P1 menu,
or by pressing the A+C keys for at least 2sec.
A
+
RESET
MENU
C
+
If you need to set the language, select the menu P1 and con-
rm your choice using .
Use the arrows to display parameter P1.01, then enter the
submenu by pressing .
Use the and buttons to set the desired language
– see “
“5.3 SETTINGS MENU TREE STRUCTURE””
conrm your choice, press
.
. To
25
Page 26
Each time that the boiler is powered a vent cycle is carried out
lasting 4 min. The display shows the message -AIR lighting up
the icon RESET.
P3.06
This parameter allows you to change the minimum number of the fan's rpm.
P3.07
This parameter allows you to change the maximum number of the fan's rpm.
P3.08
This parameter allows you to change the soft ignition value.
P3.09
To interrupt the vent cycle press RESET.
Set the boiler to OFF by pressing .
This parameter allows you to change the maximum number of the fan's rpm in heating mode.
Do not change!
P3.10
This parameter allows you to change the heat output in heating mode, the factory setting for
this parameter is P3.09 and can be programmed within the P3.06 - P3.09 range.
For more information about the use of this parameter see the paragraph “8.12 Range rated”.
P3.11
This parameter allows you to congure the operation of an additional relay (only if the relay
board is installed (not supplied as standard)) to bring a phase (230Vac) to a second heating
pump (additional pump) or a zone valve. The factory setting for this parameter is 0 and can
be set within the 0 - 2 range with the following meaning:
5.5 BOILER CONFIGURATION
To access the boiler conguration menu, access the technical parameters
menu, as indicated in the paragraph
Use the and arrows to scroll through the parameters of the preselected sub-menu, conrming the selection with A; change the value of the
pre-selected parameter with C and D conrming the selection with the key
indicated by the icon
Description of the settings menu
Some of the following functions might not be available depending on the
access level and the type of machine.
P1 (SETTINGS menu)
P1.01
Select the parameter to set the desired language (see the tree-view
menu in paragraph
“5.3 SETTINGS MENU TREE STRUCTURE”
P1.02
From this menu the time and the number of the day of the week can be
adjusted.
P1.03
P1.05
This parameter allows you to enable scrolling text after the parameter
code itself:
0= OFF
1= ON
P3 (CONFIGURATION menu)
P3.01
This parameter allows you to set the type of hydraulic conguration of the
boiler:
0 = ONLY HEATING
1 = INSTANTANEOUS FLOWSWITCH
2 = INSTANTANEOUS FLOWMETER
3 = STORAGE CYLINDER WITH PROBE
4 = STORAGE CYLINDER WITH THERMOSTAT
The factory setting for this parameter is 0. When replacing the electronic
board make sure that this parameter is set to 0.
P3.02
This parameter allows you to set the type of water pressure transducer:
0 = water pressure switch
1 = pressure transducer
The factory setting for this parameter is 1 do not change! When replacing the
electronic board make sure that this parameter is set to 1.
P3.03
This parameter allows you to enable the “semi-automatic lling” function
since the boilers have a pressure transducer and a lling solenoid valve
installed.
The factory setting for this parameter is 0, do not change! When replacing
the electronic board make sure that this parameter is set to 0.
P3.04
This only appears if P3.03=1. NOT AVAILABLE ON THIS MODEL
P3.05
This parameter allows you to disable the vent cycle function; the factory
setting is 1, set the parameter to 0 to disable the function.
“5.1 Access to the parameters”
.
.
P3.12
This parameter allows operating hours meter to be reset in certain conditions (see “8.14
Lights and faults” for more information, E091 faults). The factory setting for this parameter
is 0, set to 1 to reset the ue gas probe hours meter after the primary heat exchanger has
been cleaned.
Once the reset procedure is nished, the parameter returns automatically to 0.
P4 (HEATING menu)
P4.01
For high temperature systems, this parameter allows you to set the hysteresis value used
by the adjustment board for calculating the switching off delivery temperature of the burner:
SWITCHING OFF TEMPERATURE = HEATING SETPOINT + P4.01.
).
The factory setting for this parameter is 5°C, it can be changed within the 2 - 10°C range.
P4.02
For high temperature systems, this parameter allows you to set the hysteresis value used by
the adjustment board for calculating the ignition delivery temperature of the burner:
IGNITION TEMPERATURE = HEATING SETPOINT - P4.02.
The factory setting for this parameter is 5°C, it can be changed within the 2 - 10°C range.
P4.03
For low temperature systems, this parameter allows you to set the hysteresis value used
by the adjustment board for calculating the switching off delivery temperature of the burner:
SWITCHING OFF TEMPERATURE = HEATING SETPOINT + P4.03.
The factory setting for this parameter is 3°C, it can be changed within the 2 - 10°C range.
P4.04
For low temperature systems, this parameter allows you to set the hysteresis value used by
the adjustment board for calculating the ignition delivery temperature of the burner:
IGNITION TEMPERATURE = HEATING SETPOINT - P4.04.
The factory setting for this parameter is 3°C, it can be changed within the 2 - 10°C range.
P4.05
Not used on this model.
P4.08
This parameter allows you to set the boiler for cascade applications via an OTBus signal. Not applicable to this model of boiler.
P4.09
Not available on this model.
P4.10
This parameter allows you to change the FORCED HEATING TIMING OFF, regarding
the delay time introduced for re-igniting the burner in the face of an off due to the heating
temperature being reached. The factory setting for this parameter is 3 minutes and can be
set to a value between 0 min and 20 min.
P4.11
This parameter allows you to cancel the ANTI CYCLE and REDUCED HEATING MAXIMUM
OUTPUT TIMING, lasting 15 min during which the speed of the fan is limited to 75% of the
maximum heating output that has been set.
The factory setting for this parameter is 0, set 1 to reset the timings.
P4.12
This parameter allows you to congure the system to manage a mixing valve and an
additional pump on the main heating system (the use of the BE16 accessory board is
required, not supplied as standard). The factory setting for this parameter is 0, set to 1 for the
connection of a BE16 board.
Note: this parameter cannot be changed when an OTBus chronothermostat is connected.
When P4.12 = 1, this parameter allows you to set the address of the BE16 board.
The factory setting for this parameter is 3 and can be set within the 1 - 6 range.
Note: see the instruction sheet of the BE16 accessory board for more information about the
use of this parameter.
P4.14
When P4.12 = 1, this parameter allows you to set the hydraulic conguration of the main
heating zone. The factory setting for this parameter is 0 and allows a direct zone to be
managed, set the parameter to 1 for the management of a mixed zone.
Note: see the instruction sheet of the BE16 accessory board for more information about the
use of this parameter.
P4.15
This parameter allows you to specify the type of zone to be heated, it is possible to choose
from the following options:
0 = HIGH TEMPERATURE (factory setting)
1 = LOW TEMPERATURE
P4.16
This parameter allows you to specify the maximum heating setpoint that can be set:
- range 20°C - 80.5°C, default 80.5°C for high temperature systems
- range 20°C - 45°C, default 45°C for low temperature systems.
Note: the P4.16 value cannot be less than P4.17.
P4.17
This parameter allows you to specify the minimum heating setpoint that can be set:
- range 20°C - 80.5°C, default 40°C for high temperature systems
- range 20°C - 45°C, default 20°C for low temperature systems.
Note: the P4.17 value cannot be greater than P4.16.
P4.18
This parameter allows you to activate the thermoregulation when the system has an outdoor
temperature probe connected. The factory setting is 0, the boiler always operates at a xed
point. With the parameter on 1 and an outdoor temperature probe connected, the boiler
operates in thermoregulation. With an outdoor temperature probe disconnected the boiler
always operates at a xed point. See paragraph “8.13 Setting the thermoregulation” for more
details about this function.
P4.19
This parameter allows you to set the number of the compensation curve used by the boiler
when in thermoregulation. The factory setting for this parameter is 2.0 for high temperature
systems and 0.5 for low temperature ones. The parameter can be set with the range 1.0 - 3.0
for high temperature systems, 0.2 - 0.8 for low temperature ones.
See paragraph “8.13 Setting the thermoregulation” for more details about this function.
P4.20
With this parameter you activate the “night compensation” function.
The default value is 0, set to 1 to activate the function.
See paragraph “8.13 Setting the thermoregulation” for more details about this function.
P4.21
Set to 1 to enable or 0 to disable (factory default setting is 0
P4.22
Set to 1 to enable or 0 to disable (factory default setting is 0
P4.23
This parameter allows you to activate the management of an additional heating zone (the use
of the BE16 accessory board is required, not supplied as standard).
The default value is 0, set to 1 to activate the function.
Note: this parameter cannot be changed when an OTBus chronothermostat is connected.
P4.24
When P4.23 = 1, this parameter allows you to set the address of the BE16 board of zone 1.
The factory setting is 1 and can be set within the 1 - 6 range.
Note: see the instruction sheet of the BE16 accessory board for more information about the
use of this parameter.
P4.25
When P4.12 = 1, this parameter allows you to set the hydraulic conguration of heating zone
1. The factory setting for this parameter is 0 and allows you to manage a direct zone, set to
1 to manage a mixed zone.
Note: see the instruction sheet of the BE16 accessory board for more information about the
use of this parameter.
P4.26
When P4.12 = 1 this parameter allows you to specify the type of zone to be heated. It is
possible to choose from the following options:
0 = HIGH TEMPERATURE (factory setting)
1 = LOW TEMPERATURE
P4.27
When P4.12 = 1, this parameter allows you to the setpoint value of heating zone 1. The
factory setting for this parameter is P4.28 and can be programmed within the P4.29 and
P4.28 range.
P4.28
This parameter allows you to specify the maximum heating setpoint that can be set for zone
1:
- range 20°C - 80.5°C, default 80.5°C for high temperature systems
- range 20°C - 45°C, default 45°C for low temperature systems.
Note: the P4.28 value cannot be less than P4.29.
P4.29
This parameter allows you to specify the minimum heating setpoint that can be set for zone 1:
- range 20°C - 80.5°C, default 40°C for high temperature systems
- range 20°C - 45°C, default 20°C for low temperature systems
Note: the P4.29 value cannot be greater than P4.28.
P4.30
This parameter allows you to activate thermoregulation mode for zone 1 when the system
has an outdoor temperature sensor connected. The factory setting is 0, the boiler always
operates for zone 1 at a xed point; to have the boiler work in climate mode connect an
outdoor temperature sensor and set the parameter to 1, connect an outdoor temperature
sensor. With an outdoor temperature probe disconnected the boiler always operates at a
xed point.
See paragraph “8.13 Setting the thermoregulation” for more details about this function.
P4.31
This parameter allows you to set the number of the compensation curve for zone 1 used
by the boiler when in climatic mode. The factory setting for this parameter is 2.0 for high
temperature systems and 0.5 for low temperature ones. The parameter can be set with the
range 1.0 - 3.0 for high temperature systems, 0.2 - 0.8 for low temperature ones.
See paragraph “8.13 Setting the thermoregulation” for more details about this function.
P4.32
This parameter allows you to activate "night compensation" for zone 1.
The default value is 0, set to 1 to activate the function.
See paragraph “8.13 Setting the thermoregulation” for more details about this function.
P5 (DHW menu)
P5.11
Not available on this model
P7 (SERVICE MENU)
P7.06
This parameter is factory set to 0. Contact Vokera Technical for further advice.
P7.07
Contact Vokera Technical for further advice.
P8 (CONNECTIVITY menu)
P8.01
This parameter is used to manage the boiler remotely. Three values are available for
this parameter:
0 = FACTORY SET VALUE. The boiler interface is in function, the
ModBus is enabled
1 = The boiler interface is in function, the
2 = The boiler interface isn't in function, the
via
REC10H. Only the MENU button is enable to modify P8.01 parameter.
remote control via ModBus is disabled
remote control via ModBus is enabled
P8.03
This parameter is used to enable remote boiler management using an OpenTerm device:
0 = With the OT+ function disabled, you cannot control the boiler remotely using an
OT+ device. If this parameter is set to 0, any OT+ connection is instantly interrupted, and the icon and “OTB” message on the display are switched off
1 = FACTORY-SET VALUE. With the OT+ function enabled, you can connect an OT+
device to control the boiler remotely. When you connect an OT+ device to the
boiler, the icon lights up on the display and “OTB” appears.
remote control via
27
Page 28
5.6 FIRST COMMISSIONING
Ensure that steps 6.1 through to 6.6 have been completed before supplying the gas and electrical supply to the appliance.
Position the system’s master switch to the “on” position. Open the gas tap to allow fuel to ow.
With power on the backlight comes on, then all the icons
and the segments come on for 1sec and in sequence the
rmware revision is displayed for 3sec:
Then the interface displays the status active at that moment.
5.7 VENT CYCLE
b
Each time that the boiler is powered, an automatic vent
cycle is carried out lasting 4 min. When the air purging
cycle is in progress all heat requests are inhibited and
-AIR is displayed on the interface screen.
Heating REQUEST, the radiator icon blinks:
Bar
5.8.2 OFF
Set the boiler to the OFF status by pressing key 1 until the
central segments are displayed.
5.8.3 ADJUSTING THE HEATING WATER
TEMPERATURE WITHOUT AN OUTDOOR
TEMPERATURE SENSOR CONNECTED
If there is no outdoor temperature sensor the boiler operates
at a xed point, the HEATING setpoint in this case can be
set on the main page of the screen. Pressing the key C or D
displays the current heating setpoint; the value blinks with a
frequency of 0.5 sec ON, 0.5 sec OFF and the icons and
come on.
The purge cycle can be interrupted early by keeping key 2 (the
icon RESET comes on).
Adjust the ambient temperature thermostat to the desired
temperature (~20°C) or, if the system is equipped with
a programmable thermostat or timer, ensure that the
thermostat or timer is “active” and set correctly (~20°C).
Then set the boiler on WINTER or SUMMER depending on
the type of operation desired.
The boiler will start up and continue working until the set
temperatures are reached, after which it will then go back
to standby.
5.8 OPERATING STATUS
For changing the operating status from WINTER to OFF press
key 1 until the icon for the desired function is displayed.
5.8.1 WINTER MODE
Set the boiler to the WINTER status by pressing key 1 until
the heating icon are displayed.
+
+
C
D
RESET
MENU
The successive pressing of the key C or D allows you to set
the value of the heating setpoint within the preset range:
[40°C - 80.5°C] for high temperature systems
[20°C - 45 °C] for low temperature systems
with steps of 0.5°C.
The level bars beside the heating icon show the setpoint value
set with respect to the operating range:
- four bars on = max setpoint
- one bar on = min setpoint
Keeping one of the two keys C or B pressed for longer, the
meter increases the speed of advancement modifying the set
value. If no key is pressed for 5sec, the value set is taken as
the new heating setpoint and the display returns to the main
page.
The interface normally displays the delivery temperature.
When there is a heat request and the boiler is igniting, the
icon appears on the display.
28
5.8.4 ADJUSTING THE HEATING WATER
TEMPERATURE WITH AN OUTDOOR
TEMPERATURE SENSOR CONNECTED
If an outdoor temperature sensor is installed and
thermoregulation is enabled (parameter P4.18 = 1), the
delivery temperature is automatically selected by the system,
which quickly adjusts the ambient temperature according
to the variations in the outdoor temperature. If you want to
change the temperature, raising it or lowering it with respect
to the temperature automatically calculated by the electronic
Page 29
board, it is possible to change the HEATING setpoint as
follows: press the keys C or D and select the desired level of
comfort within the range (-5 - +5).
Note: if an outdoor temperature sensor is connected it is in
any event possible to have the boiler operate at a xed point
by setting the parameter P4.18 = 0 (menu P4).
5.8.5 SAFETY STOP
If there are ignition faults or boiler operation malfunctions,
carry out a “SAFETY STOP”. On the display, in addition to the
fault code, the icon is also displayed, which blinks with a
frequency of 0.5sec ON and 0.5sec OFF.
The backlight blinks for 1min after which it switches off, while
the icon continues blinking.
On the 4 digits a message scrolls containing the error code
and its description.
DAY
5.8.6 RESET FUNCTION
The RESET icon comes on when there is an alarm that
requires a manual reset by the user (for example ame
lockout). To reset press key 2 RESET.
DAY
RESET
If the release attempts do not restart the boiler, contact your
local Technical Assistance Centre.
29
Page 30
6 COMMISSIONING
NOTE
Please refer to 3 - 3E and use the appropriate PPE when
carrying out any of the actions or procedures contained within
this section.
6.1 GAS SUPPLY INSTALLATION
Inspect the entire installation including the gas meter, test for
tightness and purge. Refer to BS 6891 (I.S. 813 in ROI) for
specic instruction.
6.2 THE HEATING SYSTEM
The appliance contains components that may become damaged
or rendered inoperable by oils and/or debris that are residual
from the installation of the system, consequently it is essential
that the system be ushed in accordance with the following
instructions.
6.3 INITIAL FILLING OF THE SYSTEM
Ensure both ow and return service valves are open, remove
appliance casing as described in 4.7, identify the automatic air
release valve (AAV), and loosen the dust cap by turning the
cap anti-clockwise one full turn. Ensure all manual air release
valves located on the heating system are closed. Connect the
lling loop as shown in “Fig. 8”, slowly proceed to ll the system
by rstly opening the inlet valve connected to the ow pipe, and
then turning the lever on the ll valve, to the open position. As
water enters the system the pressure gauge will begin to rise.
Once the gauge has reached 1 bar close both valves and begin
venting all manual air release valves, starting at the lowest rst.
It may be necessary to go back and top-up the pressure until
the entire system has been lled. Inspect the system for water
tightness, rectifying any leaks.
6.3.1 AUTO AIR VENT AAV
When the boiler has been lled for the rst time or the system
has been drained and relled, it will be necessary to release
any air that may have become trapped within the appliance
heat exchanger. Slacken the lower air vent valve, Connect
the supplied silicone pipe to the de-aeration valve and take a
bucket to collect any water that may come out after bleeding
- Open the de-aeration valve, Turn the lever on the ll valve
and Wait until the water is released and then close it
AIR
VENT
VALV E
Fig. 21
De-aeration valve
6.4 PRE-OPERATION CHECKS
Before attempting the initial lighting of the appliance, the following
checks must b
• ensure all gas service valves from the meter to the appliance
are open and the supply pipe has been properly purged;
• ensure the proper electrical checks have been carried out, (see
8.7) particularly continuity, polarity and resistance to earth;
• ensure the 3 AMP fuse – supplied with the appliance – has
been tted;
• ensure the system has been lled, vented and the pressure
set to 1 bar;
• ensure the ue system has been tted properly and in accordance with the instructions;
• ensure all appliance service valves are open.
e carried out:
6.5 INITIAL LIGHTING
Ensure the electrical supply to the appliance is switched on. Ensure any external controls are switched to an ‘ON’ position and
are calling for heat. Pressing button 1 the appliance will now
operate as described in 2.2. . Should the appliance fail to ignite,
refer to 6.5 and/or section 8 (mode of operation & fault nding).
6.6 CHECKING GAS PRESSURE AND
COMBUSTION ANALYSIS
The appliance is factory set so should require no additional
adjustment once installed. However to satisfy the requirements of GSIUR 26/9 (I.S. 813 ROI), it will be necessary to
gas rate the appliance using the gas meter that serves the
appliance and carry out a combustion analysis check in accordance with BS 7967 (UK) to ensure that correct combustion is
occurring, see ow chart on page 49.
Additionally, if the gas valve has been adjusted, replaced, or
the appliance has been converted for use with another gas
type, then it becomes necessary to carry out a combustion
analysis check to ensure that correct combustion is occurring.
If there are no means to carry out a combustion analysis
check, then it will not be possible to complete the commissioning procedure.
Details on how to carry out the combustion analysis can be
found in
IMPORTANT
It’s imperative that a sufcient dynamic – gas – pressure is
maintained at all times. Should the dynamic gas pressure fall
below an acceptable level, the appliance may malfunction or
sustain damage.
section 8
.
6.7 FINAL FLUSHING OF THE HEATING
SYSTEM
The system shall be ushed in accordance with BS 7593 (I.S.
813 ROI). Should a cleanser be used, it must be suitable for
stainless-steel heat exchangers. It shall be from a reputable
manufacturer and shall be administered in strict accordance
with the manufacturers’ instructions and the DWTA code of
practice.
NOTE
Chemicals used to cleanse the system and/or inhibit corrosion
must be pH neutral, i.e. they should ensure that the level of the
pH in the system water remains neutral. Premature failure of
certain components can occur if the level of pH in the system
water is out-with normal levels.
Fig. 22
INITIAL FLUSHING OF THE SYSTEM
The whole of the heating system must be ushed both cold
and hot as detailed in 6.7. Open all radiator or heating valves
and the appliance ow & return service valve. Drain the boiler
and system from the lowest points. Open the drain valve full
bore to remove any installation debris from the boiler prior to
lighting. Rell the boiler and heating system as described in 6.3.
30
6.7.1 INHIBITORS
See Section “3 GENERAL REQUIREMENTS (UK)”.
6.8 SETTING THE FLOW OUTLET TEMPERATURE
The ow outlet temperature can be adjusted between 40 °C - 80
°C for standard CH system by using the buttons C & D (Fig. 1).
6.9 SETTING THE SYSTEM DESIGN
PRESSURE
The design pressure should be a minimum of 0.5 bar and a
maximum of 1.5 bar. The actual reading should ideally be 1bar
plus the equivalent height in metres (0.1 bar = 1 metre) to the
highest point in the system above the base of the appliance (up
to the maximum of 1.5 bar total). N.B. The safety valve is set
to lift at 3 bar/30 metres/45 psig. To lower the system pressure
to the required value, drain off some water from the appliance
drain valve until the pressure is correct .
Page 31
6.10 REGULATING THE CENTRAL HEATING
SYSTEM
Fully open all radiator and circuit valves and run the appliance
for both heating and hot water until h
If conditions are warm remove any thermostatic heads. Adjust
radiator return valves and any branch circuit return valves until
the individual return temperatures are correct and are approximately equal.
eated water is circulating.
6.11 FINAL CHECKS
• ENSURE ALL TEST NIPPLES ON THE APPLIANCE GAS
VALVE ARE TIGHT AND CHECKED FOR TIGHTNESS.
• ENSURE THE APPLIANCE FLUE SYSTEM IS FITTED
CORRECTLY AND IS PROPERLY SECURED.
• ENSURE ALL PIPE WORK IS RE-CHECKED FOR TIGHT-
NESS.
• RE-FIT APPLIANCE CASING.
• COMPLETE BENCHMARK CHECKLIST.
FOR UK ONLY
Complete details of the boiler, controls, installation and commissioning in the Benchmark checklist at the back of this
book. It is important that the Benchmark checklist is correctly
completed and handed to the user. Failure to install and commission the appliance to the manufacturers instructions will
invalidate the warranty.
6.12 INSTRUCTING THE USER
Hand over all documentation supplied with this appliance – including these instructions – and explain
the importance of keeping them in a safe place.
Explain to the user how to isolate the appliance from the gas,
water and electricity supplies and the locations of all drain
points. Show the user how to operate the appliance and any
associated controls correctly.
Show the user the location of the lling valve and how to top-
up the system pressure correctly and show the location of all
manual air release points.
Explain to the user how to turn off the appliance for both long
and short periods and advise on the necessary precautions to
prevent frost damage.
Explain to the user that for continued safe and efcient operation,
the appliance must be serviced annually by a competent person.
IMPORTANT
To validate the appliance warranty, it’s necessary to register
the appliance details with us. The warranty can be registered
in several ways:
• online at: www.vokera.co.uk (UK) or www.vokera.ie (Ireland)
• for UK residents by calling: 0800 479 0754
• for ROI residents by calling: 056 7755 055
7 SERVICING INSTRUCTIONS
NOTE
Please refer to 3 - 3E and use the appropriate PPE when
carrying out any of the actions or procedures contained within
this section.
7.1 GENERAL
Once the appliance has been serviced, the benchmark Service
Record must be completed.
For UK only: It is important that the Benchmark Service Record
is correctly completed and handed to the user. Failure to install
and commission the appliance to the manufacturers instructions
will invalidate the warranty.
To ensure the continued safe and efcient operation of the appliance, it is recommended that it is checked and serviced at
regular intervals. To ensure correct and safe operation of the
appliance, it is essential that any worn or failed component be
replaced only with a genuine Vokèra spare part. It should be
remembered that although certain generic components may
look similar, they will be specic to an individual appliance or
product range. Use of non-genuine Vokèra spare parts could
invalidate your warranty and may pose a potential safety hazard. The frequency of servicing will depend upon the particular
installation conditions, but in general, once per year should be
sufcient. It is the law that any servicing work is carried out by
competent person such as a Vokèra engineer, an approved
service agent, British Gas, GAS SAFE registered personnel
or other suitably qualied personnel. The following instructions apply to the appliance and its controls, but it should be
remembered that the central heating and the domestic hot
water systems would also require attention from time to time.
7.2 ROUTINE ANNUAL SERVICING
• Check the operation of the appliance and ensure it functions
as described in
• Compare the performance of the appliance with its design
specication. The cause of any noticeable deterioration
should be identied and rectied without delay.
• Thoroughly inspect the appliance for signs of damage or
deterioration especially the ue system and the electrical
apparatus.
• Check and adjust – if necessary – all burner pressure settings
(see 8.4).
• Check and adjust – if necessary – the system design pressure (see 6.9).
• Carry out an analysis of the ue gases (see 8.4), and visually
check the condition of the entire ue assembly.
• Compare the results with the appliance design specication.
Any deterioration in performance must be identied and rectied without delay.
• Check that the main heat exchanger is clean and free from
any debris or obstruction.
• Check and clean – if necessary – the condense trap to ensure
correct operation.
The ame side of the burner is made of state-of-the-art material.
Being fragile:
- be particularly careful when handling, mounting or dismantling the burner and adjacent components (e.g. electrodes,
insulation panelling etc.)
- avoid direct contact with any cleaning appliance (e.g. brushes,
aspirators, blowers, etc.).
This component does not need any maintenance, please do
not remove it from its housing, except where the O-ring may
have to be replaced.
The manufacturer declines all responsibility in cases of damages due to failing to observe the above.
section 8
.
31
Page 32
7.3 CLEANING THE PRIMARY HEAT
8.6 ±1.5
6 ±1
EXCHANGER
- Refer to 7.9 and carry out the component removal procedure
- Remove the casing as indicated in the paragraph
SING REMOVAL (“Fig. 25”)”
- Disconnect the connecting cables of the electrodes.
- Disconnect the power cables of the fan.
- Remove the combustion unit as described in “7.22 combustion
unit”
- Take out the air/gas conveyor assembly including the fan and
mixer, being careful not to damage the insulating panel and the
electrodes.
- Remove the siphon connecting pipe from the condensate drain
tting of the heat exchanger and connect a temporary collecting
pipe. At this point proceed with the heat exchanger cleaning
operations.
- Vacuum out any dirt residues inside the heat exchanger, being
careful NOT to damage the retarder in
- Clean the coils of the heat exchanger with a soft bristled brush.
b
DO NOT USE METAL BRUSHES THAT COULD DAMAGE
THE COMPONENTS.
- Clean the spaces between the coils using 0.4 mm thick
blade, also available in a kit.
- Vacuum away any residues produced by the cleaning
- Rinse with water, being careful NOT to damage the retarder insulating panel
- Make sure the retarder insulation panel is undamaged
and
replace it if necessary following the relative procedure.
- Once
the cleaning operations are nished, carefully reassemble all the components, following the above instructions in the reverse order.
- To close the xing nuts of the air/gas conveyor assembly,
use a tightening torque of 8 Nm.
- Turn the power and gas feeding to the boiler back on.
b
If there are obstinate combustion products on the surface
of the heat exchanger, clean by spraying natural white vinegar, being careful NOT to damage the retarder insulating
panel.
- Leave it to work for a few minutes
- Clean the coils of the heat exchanger with a soft bristled
brush.
b
DO NOT USE METAL BRUSHES THAT COULD DAMAGE
THE COMPONENTS.
- Rinse with water, being careful NOT to damage the retarder insulating panel
- Turn the power and gas feeding to the boiler back on.
.
sulating panel.
“7.10 CA-
7.4 CLEANING THE BURNER
Refer to 7.9 and carry out the component removal procedure
- Remove the casing as indicated in the paragraph
SING REMOVAL (“Fig. 25”)”
- Disconnect the connecting cables of the electrodes.
- Disconnect the power cables of the fan.
- Remove the combustion unit as described in “7.22 combustion
unit”
- Take out the air/g
mixer, being careful not to damage the ceramic panel and the
electrodes. At this point proceed with the burner cleaning operations.
- Clean the burner with a soft bristled brush, being careful not to
damage the insulating panel and the electrodes.
- DO NOT USE METAL BRUSHES THAT COULD DAMAGE THE
COMPONENTS.
- Check that the burner insulating panel and the sealing gasket
are undamaged and replace them if necessary, following the
relative procedure.
- Once the cleaning operations are nished, carefully reassemble all the components, following the above instructions in the
reverse order.
- To close the xing nuts of the air/gas
tightening torque of 8 Nm.
- Turn the power and gas feeding to the boiler back on.
7.5 CLEANING THE SIPHON
Remove the syphon as indicated in the section “Removing
the siphon”.
- Clean the siphon, it can be washed with detergent water.
- Wash the SRD device making water circulate from the discharge attachment. Never use metal or pointed tools to remove
as conveyor assembly including the fan and
.
conveyor assembly, use a
“7.10 CA-
deposits or residues inside the device, which could damage it.
- After the cleaning operations, reassemble the siphon and the
SRD device, taking care to t the components with due care.
b
Having cleaned the siphon and the SRD device, the siphon
must be lled with water before starting the boiler again.
At the end of the maintenance operations on the siphon
and the SRD device we recommend run the boiler in condensate regime for a few minutes and check there are no
leaks from the entire condensate evacuation line.
7.6 ELECTRODES VERIFICATION
The electrodes play an important role in the boiler ignition phase;
in this regard, if they are replaced, they must always be positio-
ned correctly and the reference position indicated in the gure
must be complied with.
ame ignition
electrode
detector electrode/
ionisation sensor
Fig. 23
a
Do not sandpaper the electrodes.
b
During the annual maintenance, check the state of wear of
the electrodes and replace them if have badly deteriorated.
The removal and eventual replacement of the electrodes involves
also the replacement of the sealing gaskets.
7.7 CLAPET
Refer to 7.9 and carry out the component removal procedure.
The boiler has a check valve.(clapet)
To access the check valve:
- remove the fan by unscrewing the 4 screws (D) xing it to the
conveyor
- make sure there are no foreign material deposits on the membrane of the check valve and if any remove them and checking
for damage
- check the valve opens and closes correctly
- re-assemble the components in reverse order, making sure the
check valve is put back in the correct direction.
When there is maintenance work on the check valve make sure
that it is positioned correctly to ensure the system operates correctly and safely.
D
Fig. 24
32
Page 33
7.8 REPLACEMENT OF COMPONENTS
Although it is anticipated that this appliance will give years of
reliable, trouble free service, the life span of components will be
determined by factors such as operating conditions and usage.
Should the appliance develop a fault, the fault nding section
will assist in determining which component is malfunctioning.
7.9 COMPONENT REMOVAL PROCEDURE
To remove a component, access to the interior of the appliance
is essential. Isolate the appliance from the electrical supply and
remove the fuse. And when necessary, close all service valves
on the appliance, remove the appliance casing as described in
section “4.7 CASING REMOVAL” and drain the water content
from the appliance via the drain valve. Ensure some water
absorbent cloths are available to catch any residual water that
may drip from the appliance or removed component. Undertake a complete commissioning check as detailed in section
COMMISSIONING”
TEST FOR GAS TIGHTNESS IF ANY GAS CARRYING COMPONENTS HAVE BEEN REMOVED OR DISTURBED.
, after replacing any component. ALWAYS
“6
7.10 CASING REMOVAL (“FIG. 25”)
To remove the casing locate and unscrew the 2-screws (A)
that secure the outer casing to the appliance, lift the casing
upward to disengage it from the top locating hooks and then
remove.
7.11 PUMP ASSEMBLY (“FIG. 26”)
Carry out component removal procedure as described in 7.9.
Disconnect and remove the pump outlet pipe (A) from the pump
assembly/combustion chamber connection.
Remove the expansion pipe locking pin (B) from the top of the
pump assembly and withdraw the exible pipe.. Disconnect the
electrical wiring from the pump’s electrical connection point (D).
Locate and remove the 2 securing screws (E) at the rear of the
pump assembly. Remove locking pin (F) from pump base and
lift pump assembly clear of the hydraulic manifold. The pump
assembly can now be removed from the appliance. Replace
carefully in the reverse order.
Fig. 25
Fig. 26
A
A
J
I
B
D
F
E
7.12 SAFETY VALVE (“FIG. 27”)
Carry out component removal procedure as described in 7.9.
Disconnect the outlet pipe (G) from the safety valve, remove
safety valve locking pin (H) from the hydraulic manifold. Replace in the reverse order.
7.13 LOWER ATOMATIC AIR RELEASE VALVE
(“FIG. 26”)
Carry out component removal procedure as described in 7.9.
Remove the expansion pipe locking pin (B) from the pump assembly and remove the expansion pipe. Locate and remove
the AAV locking pin (I) from the pump assembly and remove
the AAV assembly (J). Replace in the reverse order.
7.14 WATER PRESSURE TRANSDUCER
Carry out component removal procedure as described in 7.9.
Locate and remove the locking pin (M) from the water pressure transducer (N). Remove the wiring. Carefully withdraw the
transducer. Replace in the reverse order.
7.15 FLOW THERMISTOR
Carry out component removal procedure as described in 7.9.
Unclip and remove the air chamber front cover. Unclip the ow
thermistor from the ow outlet pipe. Disconnect thermistor
electrical plug. Replace in the reverse order.
7.16 RETURN THERMISTOR
Carry out component removal procedure as described in 7.9.
Unclip the return thermistor from the return inlet pipe. Disconnect thermistor electrical plug. Replace in the reverse order.
(FIG. 3 - POS. 7)
(FIG. 3 - POS. 21)
7.17 PRINTED CIRCUIT BOARD
Carry out component removal procedure as described in 7.9.
Pull the control fascia forward and lower it. Push the clips (O)
which secure the PCB cover, remove cover, after carefully tak-
ing note of all wiring connections and jumper tag conguration.
Unhook and remove connection block (P). Disconnect all wiring
from the PCB, locate and remove the PCB securing screws,
remove the required PCB. Replace in the reverse order ensuring that the position of the 2 control knobs are correctly aligned
with the respective potentiometers on the PCB.
Ensure that the correct jumper tag conguration has been respected. It will be necessary to check the functioning of the PCB
is set for the correct boiler type/application. Also refer to 7.23.
(FIG. 28)
(FIG. 29)
G
Fig. 27
Fig. 28
Fig. 29
H
N
O
M
P
33
Page 34
7.18 GAS VALVE
Carry out component removal procedure as described in 7.9.
The gas valve must be changed as complete unit. Disconnect
the electrical plug and leads from the gas valve, slacken and
unscrew gas valve inlet and outlet connections. Please note,
the sealing washers (Q) must be discarded and replaced with
new sealing washers. Disconnect the compensation pipe (R).
Unscrew gas pipe connections (S-T), the gas valve can now
be removed. Replace in the reverse order. Check and adjust
burner pressure settings.
WARNING, A GAS TIGHTNESS CHECK MUST BE CARRIED OUT.
7.18.1 INJECTOR (FIG. 30)
Carry out component removal procedure as described in 7.9.
Unscrew and remove gas pipe connections (S-T). Locate and
remove the injector (U) inside the valve. Replace in the reverse
order. Check and adjust burner pressure settings.
WARNING, A GAS TIGHTNESS CHECK MUST BE CARRIED OUT.
7.19 ELECTRODES
Carry out component removal procedure as described in 7.9.
Remove the air chamber front cover. Disconnect the electrode
leads and ancillary wiring from their respective connectors. Remove the retaining screws (V) for electrode. Remove the spark
ignition electrode (W). Remove the ame sensor electrod (Y).
(FIG. 30)
(FIG. 31)
7.20 EXPANSION VESSEL (FIG. 32)
Carry out component removal procedure as described in 7.9.
Disconnect the exible expansion pipe from the vessel. Unscrew the nut that secures the vessel to the lower frame. Locate
and remove the screw (Z) that secures the vessel to the top.
Disconnect the connection pipe (Z1).
The expansion vessel can now be removed. Replace in the
reverse order. Ensure all seals are in good condition, taking
care to ensure they are replaced correctly.
7.21 HEAT EXCHANGER (FIG. 33)
Refer to 7.9 and carry out the component removal procedure.
-
Loosen the nuts on the 2 ramps (A and B).
- Remove the clips (C) to remove the 2 ramps (A and B).
- Remove the 2 ramps (A and B) from the exchanger.
- Remove the condensate drain pipe (D).
- Withdraw the rain protection drain pipe (H).
- Disconnect the ue gas probe connector.
- Remove the screw (F) of the ue gas analysis socket and
remove the cap.
- Remove the screw (G) that xes the rain cover.
- Unscrew the 4 screws (E) that secure the exchanger to the seat
- Remove the exchanger.
Once all the operations have been completed, reassemble
all the components operating in the opposite direction to that
described.
Pay particular attention to the insertion of ramps A and B, use
tongs at the base of the signposting to avoid the overshoot at
the inlet of the exchanger connections
Restore voltage and gas supply to the boiler.
7.21.1 REMOVING THE RETARDER INSULATION PANEL
Removing the retarder insulation panel
- Carry out the component removal procedure as described
in the chapter “7.22 combustion unit”
- Protect the lower part of the internal coils of the exchanger
to prevent dust and parts of the insulating panel from falling
into them during subsequent operations.
THE CHARACTERISTICS OF THE MATERIAL MAKE THE
INDIVIDUAL PROTECTION DEVICES NOT NECESSARY
BUT, FOR SAFETY, WE RECOMMEND THE USE OF A MASK,
GLOVES AND PROTECTIVE GLASSES.
- With the aid of a blade, cut the insulating panel to be replaced
approximately 60 mm from the circumference.
- Lift and remove the 2 pieces of panel from the seat.
- The panel is xed with a clip; if, during the removal opera-
tions, the clip should remain xed to the relative pin, remove
it by unscrewing it or, if damaged, with the aid of a pliers.
- Vacuum any residual material present on the exchanger
coils and retarder support.
- Position the new retarder insulation panel near the seat and
insert it fully by pressing on the central part.
- Once all the operations have been completed, reassemble
all the components operating in the opposite direction to that
described.
- Restore voltage and gas supply to the boiler
Fig. 30
Fig. 31
Fig. 32
H
tongs
position
D
B
Fig. 33
S
Q
U
Q
T
W
V
Y
Z
Z1
E
E
tongs
position
G
F
E
C
C
34
Page 35
7.21.2 TRANSFORMER
Carry out component removal procedure as described in 7.9.
Unscrew the screw that xs the transformer and remove it.
7.22 COMBUSTION UNIT
Refer to 7.9 and carry out the component removal procedure.
- Remove the casing as indicated in paragraph “7.10 CASING
REMOVAL (“Fig. 25”)”
- Disconnect the electrode connection cables.
- Disconnect the fan power cables.
- Remove the mixer clip (A).
- Loosen the gas ramp nut (B).
- Remove and rotate the gas train.
Remove the 4 nuts (C) together with the gasket (E) and extract
the air / gas conveyor assembly including fan and mixer taking
care not to damage the insulating panel and the electrodes.
Check the integrity of the burner insulation panel and the sealing gasket and replace it if necessary, following the appropriate
procedure.
Fig. 34
B
7.23 FAN AND MIXER
Refer to 7.9 and carry out the component removal procedure.
Completely unscrew the 2 screws (B) and loosen the 2
screws (C) to extract the fan.
Unscrew the 3 screws (A) that x the mixer to the fan and
remove it.
To disassemble the non-return valve (clapet - D) completely
unscrew the 2 screws (C).
Once all the operations have been completed, reassemble
all the components operating in the opposite direction to that
described.
Restore voltage and gas supply to the boile
7.24 REMOVING THE SIPHON FIG. 37)
Refer to 7.9 and carry out the component removal procedure.
- Take out the condensate collection pipe
- Unscrew the SRD device
- Unscrew the screw (A) and remove the plate (B)
- Take out the inside part (C) of the siphon .
Once the operations are nished, put back the components in
the reverse order to that described, checking the gasket and sealing OR are correctly positioned.
7.25 REPLACING INTERFACE
Refer to 7.9 and carry out the component removal procedure.
Remove the appliance PCB as detailed in 7.12. Locate
and remove the securing screws that hold the interface to
the control panel, and gently lift the interface away from the
panel. Disconnect the 4-wire plug from the interface, noting
it’s position.
Replace in the reverse order, ensuring that the interface
is correctly located and engaged with the corresponding
interface buttons (also refer to 7.23).
7.26 REPLACING PCB OR INTERFACE
W
hen either the PCB or interface has been replaced, it may be
necessary to re-programme the parameters of the appliance to suit
the personalised settings, e.g. enable clock, appliance, type, etc.
Check that the following parameters are matched to suit the needs
of the specific installation/application.
P3.01
P3.02
P3.03
P3.06
P3.07
P3.08
P3.09
P3.10
Fig. 35
Fig. 36
A
C
E
C
D
B
A
A
B
Fig. 37
C
35
Page 36
8 CHECKS, ADJUSTMENTS AND FAULT FINDING
A
N
OTE
Please refer to 3 - 3E and use the appropriate PPE when
carrying out any of the actions or procedures contained within
this section.
8.1 CHECKING APPLIANCE OPERATION
When carrying out any repairs or servicing to the appliance, the
relevant commissioning procedure must be undertaken to ensure
the continued safe operation of the appliance. Particular attention
should be made to ensure gas tightness, water tightness and
the electrical integrity of the appliance.
8.2 APPLIANCE MODES OF OPERATION
NOTE
There must be sufcient system water pressure (min. 0.5 bar)
to ensure the water pressure switch is activated. If there is in-
sufcient system pressure the pump and fan will be prevented
from operating and the low-pressure fault code will be indicated.
8.2.1 MODE SELECTION IN THE OFF/RESET POSITION
When the mode selection is in the OFF/RESET position, the
following functions are active.
Active functions:
• frost-protection system
• pump anti-block.
8.2.2 ON-BOARD FUNCTIONS
• CO FUNCTION: the CO function when activated, will allow
the appliance to run at CH maximum, whilst a combustion
analysis check or a mechanical gas valve calibration is being
carried out. Whilst the CO function is active, all other functions
are disabled (minimum power operating period, anti-cycle,
set-point, etc). Once enabled, the CO function will remain
active for a 15-minute period, or until the function is manually
deactivated
• FROST-PROTECTION: this function is only active when there
are no requests for heating or HW. If the temperature drops
below 5°C, the boiler will operate on minimum power until the
temperature of the thermistors reaches 35°C. Thereafter the
pump & fan will over-run for 30-seconds.
• ANTI-CYCLE FUNCTION: the anti-cycle function ensures the
burner remains switched off for at least 3-minutes after the
set-point hysterisis (set-point + 5-deg) for CH heat request.
• PUMP ANTI-BLOCK FUNCTION: when there has been no
heating or HW request for 24-hours, the anti-block cycle is
activated. The pump will be activated for a period of 30-seconds.
8.3 HEATING MODE
With the mode selection in the heating & hot water position
and any additional controls (time clock, programmer, room
thermostat, etc.) calling for heat, the appliance will operate in
the heating mode. The pump and fan will be activated via the
ow temperature sensor. When the fan is sensed to be operating
correctly (tacho signal), the ignition sequence commences. Igni-
tion is sensed by the electronic circuit to ensure ame stability
at the burner. Once successful ignition has been achieved, the
electronic circuitry increases the gas rate to 75% for a period
of 15 minutes.
The speed of the fan and therefore the output of the boiler is
determined by the temperature of the water sensed by the ow
temperature sensor, consequently a high temperature at the ow
sensor results in a lower fan speed. As the water temperature
increases, the temperature sensors – located on the ow pipe
of the boiler – reduce the fan speed via the electronic circuitry.
Depending on the load, either the water temperature will continue
to rise until the set point is achieved or the water temperature
will fall whereby fan speed will increase relative to the output
required. When the boiler has reached the set point (+ hysterisis),
the burner will switch off. The built-in anti-cycle device prevents
the burner from re-lighting for approximately 3-minutes. When
the temperature of the ow sensor falls below the set point (-
hysterisis), the burner will re-light.
36
NOTE
If the spark/sensing electrode does not sense ignition the appliance will re-attempt ignition a further 4-times then go to lockout.
When the set-point has been reached (the position of the heating
temperature selector) as measured at the primary thermistor, the
appliance will begin the modulation phase whereby the fan and
gas valve will continuously modulate to maintain the set-point.
If the temperature continues to rise and exceeds the set-point
by 5°C (hysterisis), the burner will shut down. A new ignition
sequence will be enabled when the 3- minute anti-cycle has
been performed and the temperature at the primary thermistor
has dropped 5°C (hysterisis) below the set-point.
8.4 CHECKING THE CO2 AND ADJUSTING
THE GAS VALVE
THE GAS VALVE MUST BE SET-UP OR ADJUSTED WITH THE
AID OF A PROPERLY CALIBRATED FLUE GAS ANALYSER.
Isolate the appliance from the electrical supply and remove the
appliance casing as described in 4.7.
Set the ue gas analyser to read CO2 and insert the probe into
the ue analysis test point.
8.4.1 COMBUSTION CHECK
To carry out the combustion analysis, proceed as follows:
set the boiler to the OFF status by pressing button 1
Remove the screw and the cover on the air distribution box
(A-B).
Insert the analysis probe adapter (D) located in the
documentation envelope, into the hole for the combustion
analysis.
Insert the ue gases analysis pro
be into the adaptor.
B
D
Fig. 38
Page 37
activate the combustion control function by pressing
buttons 2+3 for at least 2sec
+
RESET
MENU
+
2 3
Fig. 39
the display shows the scrolling text CO and the icons ,
, and come on:
screw
replace and store the analysis probe adapter supplied with
the boiler, in the documentation envelope
set the boiler in the desired operating mode according to
the season
adjust the required temperature values according to custo-
mer requirements.
b
When the combustion analysis is in progress all heat
requests are inhibited and a message is shown on the
display.
IMPORTANT
The combustion analysis function is active for a maximum time
of 15 minutes; the burner shuts down if an outlet temperature
of 95° C is reached. It will ignite again when the temperature
falls below 75° C.
b
With OTBus device connected it is not possible to
activate the combustion control function. To perform ue
gas analysis, disconnect the OTBus connection wires
and wait 4 minutes, or disconnect the power supply and
re-power the boiler.
b
The combustion analysis function is normally performed
with the three-way valve positioned in heating mode.
using the , keys it is possible to change the fan
speed
set the max value (rpm) and conrm the choise with .
The display shows for 10 sec. the number of revs set, together
with the rpm icon.
The boiler will function at max power. Check on the analyser that the max CO2 complies with
what indicated in the table, if data are different proceed
with the calibration of the gas valve - see paragraph ““8.11
Gas valve calibration””
CO2 max
20 S9,110,0%
25 S9,010,0%
30 S9,110,0%
.
NATURAL GAS
(G20)
LPG
(G31)
Set the min value (rpm) and conrm the choise with .
8.5 CHECKING THE EXPANSION VESSEL
Carry out the component removal procedure as described in
7.9. You must ensure that the boiler is completely drained of
water. Using a suitable pressure gauge, remove dust cap on
expansion vessel and check the charge pressure. The correct
charge pressure should be 1.0 bar ± 0.1 bar. If the charge
pressure is less, use a suitable pump to increase the charge.
NOTE
You must ensure the drain valve is in the open position whilst
re-charging takes place. Replace the dust cap and carry out
the relevant commissioning procedure (section 6).
8.6 EXTERNAL FAULTS
Before carrying out any faultnding or component replacement,
ensure the fault is not attributable to any aspect of the installation.
8.6.1 INSTALLATION FAULTS
SymptomPossible cause
No ignitionCheck wiring/check electrical
supply
No hot waterCheck external controls
No heatingCheck external controls
FaultPossible cause
Fault codeCheck gas supply, check ue
system, check polarity
The display shows for 10 sec. the number of revs set,
together with the rpm icon.
The boiler will function at min power. Check on the analyser that the min CO2 complies with
what indicated in the table, if data are different proceed
with the calibration of the gas valve - see paragraph ““8.11
Gas valve calibration””
CO2 min
20 S9,010,0%
25 S9,010,0%
30 S9,010,0%
.
NATURAL GAS
(G20)
LPG
(G31)
by pressing button it is possible to stop function in
advance
When the checks are completed:
exit the function by pressing the button remove the analyzer probe and close the combustion
analysis sockets with the appropriate plugs and relative
37
Page 38
8.7 ELECTRICAL CHECKS
Any electrical checks must be carried out by a suitably quali-
ed person.
8.7.1 EARTH CONTINUITY TEST
Isolate the appliance from the electrical supply, and using a
suitable multi-meter carry out a resistance test. Connect test
leads between an appliance earth point and the earth wire of
the appliance supply cable. The resistance should be less than
1 OHM. If the resistance is greater than 1 OHM check all earth
wires and connectors for continuity and integrity.
8.7.2 SHORT CIRCUIT CHECK
Isolate the appliance from the electrical supply, and using a
suitable multi-meter, carry out a short circuit test between the
Live & Neutral connections at the appliance terminal strip.
Repeat above test on the Live & Earth connections at the appliance terminal strip.
NOTE
Should it be found that the fuse has failed but no fault is indicated, a detailed continuity check will be required to trace the
fault. A visual inspection of components may also assist in
locating the fault.
8.7.3 POLARITY CHECK
With the appliance connected to the electrical supply and using a suitable m
•
connect test leads between the Live & Neutral connections at the
appliance terminal strip. The meter should read approximately
230V ac. If so proceed to next stage. If not, see 8.7.4.
• connect test leads between the Live & Earth connections at the
appliance terminal strip. The meter should read approximately
230V ac. If so proceed to next stage. If not, see 8.7.4.
• connect test leads between the Neutral & Earth connections
at the appliance terminal strip. The meter should read approximately 0 – 15Vac. If so polarity is
8.7.4 REVERSED POLARITY OR SUPPLY FAULT
Repeat the above tests at the appliance isolator, if testing reveals
correct polarity and/or supply at the isolator, re-check wiring and
connections between the isolator and the appliance. If tests on
the isolator also reveal reversed polarity or a supply fault, consult
the local electricity supplier for advice.
75% maximum CH time15 min
Heating OFF hysterisis (°C)SP + 5
Heating ON hysterisis (°C)SP – 5
Anti-cycle delay3-min
Pump over-run30-sec
Low output (min. output + %)Min+25
CO function max temp. (°C)90
CO re-light temp. (°C) 78
CO function time15-min
Flow NTC max temp. (°C)90
High limit thermostat (°C)105
Flue NTC max temp. (°C)125
Maximum differential (°C)35
IGNITION CONTROLVALUE
Ignition attempts before L/O (lockout)5
Re-ignition attempts after loss of ame
signal
5
APPLIANCE STATUS AND FAULT CODES
When the boiler detects a temporary fault condition, the appro-
priate code is shown. If/when the fault is nal a fault code will
be displayed. See ““8.14 Lights and faults””.
8.10 ADJUSTMENTS
The boiler has already been adjusted by the manufacturer, if,
however, adjustments have to be made again, for example
after extraordinary maintenance, after the gas valve has been
replaced or after a gas conversion from natural gas to LPG, or
vice versa, follow the procedures described in following.
8.7.5 RESISTANCE TO EARTH CHECK
Isolate the appliance from the electrical supply, and using a
suitable multi-meter carry out a resistance test. Connect test
leads between the Live & Earth connections at the appliance
terminal strip. If the meter reads other than innity there is a
fault that must be isolated, carry out a detailed continuity check
to identify the location of the fault.
These series of checks must be carried out before attempting
any faultnding procedures on the appliance. On completion
of any task that required the disconnection and re-connection
of any electrical wiring or component, these checks must be
repeated.
8.8 FAULT FINDING
Before attempting any fault nding, the electrical checks as
detailed in 8.7 must be carried out. Isolate the appliance from
the electrical supply.
Disconnect any external controls from terminal plug (CN5 g.
41), and insert a link-wire between the two wires at the ‘TA’
connections.
NOTE
Restore the electrical supply to the boiler and turn the selector
switch to the on position. The boiler should now function as
described in section 8. Should the boiler fail to respond, the
internal fuses and connectors should be checked to ensure
integrity and continuity.
The maximum and minimum power settings, maximum heating and slow ignition must be performed strictly in the se-
quence indicated and only by qualied personnel:
power the boiler carry out the access procedure to the parameters as indica-
ted in paragraph ““5.1 Access to the parameters””
select menu P3 and confirm the selection with
display the desired parameter using the arrows - see table -
P3.06min fan speed
P3.07max fan speed
P3.08soft ignition
P3.09max CH fan speed
then enter the sub-menu by pressing set the desired values with and , referring to the
following tables
table 1
MAX CH RPM FAN
SPEED
20 S 6.200 6.000rpm
25 S 5.8005.700rpm
30 S 6.900 6.800rpm
NATURAL GAS
(G20)
LPG
(G31)
38
Page 39
table 2
800
1200
1600
2000
2400
2800
3200
3600
4000
4400
4800
5200
5600
6000
6400
6800
7200
7600
8000
24681012141618202224262830
7600
8400
MIN CH RPM FAN
SPEED
NATURAL GAS
(G20)
LPG
(G31)
20 S 1.6002.000rpm
25 S 1.7002.000rpm
30 S 1.7002.000rpm
table 3
SOFT IGNITION
20 S - 25 S - 30 S
NATURAL GAS
(G20)
5.5005.500rpm
LPG
(G31)
The boiler is delivered with the adjustments shown in the
technical data table.
Depending on plant engineering requirements or regional
ue gas emission limits it is, however, possible to modify this
value, referring to the following graphs.
HTG curve -
VISION PLUS
20S
confirm values with
Enter
.
8.11 GAS VALVE CALIBRATION
Perform the CO2 verification procedure as indicated in paragraph “8.4.1 Combustion check”, if it is necessary to modify
the values, proceed as follows:
turn clockwise on the maximum power adjustment screw to
decrease the value
turn the minimum power adjustment screw clockwise to in-
crease the value.
CO2 +
Min power
adjustment screw
Fig. 40
8.12 RANGE RATED
This boiler can be adapted to the heating requirements of the
system, in fact it is possible to set the maximum delivery for
heating operation of the boiler itself:
power up the boiler access the technical parameters menu, as indicated in the
paragraph “
select the P3 menu and conrm the selection with the display shows P3.10, enter the sub-menu by pressing
set the maximum desired heating value (rpm) with the
and keys, conrming the selection with
Once the required output has been set (maximum heating),
put the value on the self-adhesive label on the back cover
of this manual. For subsequent controls and adjustments,
refer to the set value.
b
The calibration does not entail the ignition of the boiler.
Enabling THERMOREGULATION occurs in the following way:
access the technical parameters menu, as indicated in the
paragraph “
select the menu P4 and then P4.18 = 1.
“5.1 Access to the parameters””
39
Page 40
Thermoregulation only works with the outdoor temperature
3,0
100
90
80
70
60
50
40
30
20
20
151050-5-10-15 -20
2,52,0
1,5
T80
1,0
0,8
0,6
0,4
0,2
T45
CURVE DI TERMOREGOLAZIONE
90
30
25 20 15
1050-5 -10-15 -20
CORREZIONE CURVA CLIMATICA
20151050-5-10-15 -20
RIDUZIONE NOTTURNA PARALLELA
sensor connected and active only for the HEATING function.
If P4.18 = 0 or outdoor temperature probe disconnected the
boiler operates at a xed point. The temperature measured by
the outdoor temperature sensor is displayed in “8.12 Range
rated” under I0.09. The thermoregulation algorithm will not
directly use the outdoor temperature, but rather a calculated
outdoor temperature that takes into account the building’s
insulation: in buildings that are well insulated, the outdoor
temperature variations will have less impact than those that are
poorly insulated by comparison.
REQUEST FROM OT CHRONOTHERMOSTAT
In this case the delivery setpoint is calculated by the
chronothermostat according to the outdoor temperature value
and the difference between the ambient temperature and the
desired ambient temperature.
REQUEST FROM ROOM THERMOSTAT
In this case the delivery setpoint is calculated by the adjustment
board according to the outdoor temperature value so as to
obtain an estimated outdoor temperature of 20° (reference
ambient temperature).
There are 2 parameters that compete to calculate the output
setpoint:
slope of the compensation curve (KT) offset on the reference ambient temperature.
OFFSET ON THE REFERENCE AMBIENT TEMPERATURE
The user can, in any event, indirectly intervene on the value of
the HEATING setpoint setting, with reference to the reference
temperature (20°C), an offset within the range -5 - +5 (offset
0 = 20°C). For correcting the offset see the paragraph ““5.8.4
Adjusting the heating water temperature with an outdoor
temperature sensor connected””.
CLIMATE CURVE CORRECTION
80
70
60
50
40
30
+5°C
DELIVERY TEMPERATURE (°C)
20
10
0°C
-5°C
EXTERNAL TEMPERATURE (°C)
SELECTING THE THERMOREGULATION CURVE (PARAMETER P4.19)
The thermoregulation curve for heating maintains a theoretical
temperature of 20°C indoors, when the outdoor temperature is
between +20°C and -20°C. The choice of the curve depends
on the minimum outdoor temperature envisaged (and
therefore on the geographical location), and on the delivery
temperature envisaged (and therefore on the type of system).
It is carefully calculated by the installer on the basis of the
following formula:
KT = T. outlet envisaged - Tshift
20- min. design external T
Tshift = 30°C standard system
25°C oor installations
If the calculation produces an intermediate value between two
curves, you are advised to choose the thermoregulation curve
nearest the value obtained.
Example:
if the value obtained from the calculation is 1.3,
this is between curve 1 and curve 1.5. Choose the nearest
curve, i.e. 1.5.
The settable KT values are as follows:
standard system: 1.0-3.0 oor system 0.2-0.8.
Through the interface it is possible to access the menu P4 and
the parameter P4.19 to set the pre-selected thermoregulation
curve:
access the technical parameters menu, as indicated in the
paragraph “
“5.1 Access to the parameters””
select the menu P4 and then P4.19 press the key to conrm set the desired climatic curve with the and arrow
keys
conrm with
.
THERMOREGULATION CURVES
DELIVERY TEMPERATURE (°C)
T80 Maximum temperature heating setpoint for std systems
T45 Maximum temperature heating setpoint for oor systems
40
EXTERNAL TEMPERATURE (°C)
NIGHT COMPENSATION (PARAMETER P4.20)
If a ROOM THERMOSTAT is connected to a programming
timer, from the menu P4 parameter P4.20 the night
compensation can be enabled.
To set the night compensation:
access the technical parameters menu, as indicated in the
paragraph “
“5.1 Access to the parameters””
select the menu P4 and then P4.20 press the key to conrm set the parameter to 1 conrm with
.
In this case, when the CONTACT is CLOSED, the heat
request is made by the ow sensor, on the basis of the outdoor
temperature, to obtain a nominal ambient temperature on DAY
level (20°C). The opening of the contact does not produce a
switch-off, but a reduction (parallel translation) of the climatic
curve on NIGHT level (16°C). Also in this case, the user can
indirectly modify the value of the HEATING setpoint inserting
once again an offset on the reference DAY temperature (20°C)
rather than NIGHT (16°C) that can vary within the range
[-5 - +5]. For correcting the offset see the paragraph “5.8.4
Adjusting the heating water temperature with an outdoor
temperature sensor connected”.
90
80
70
60
50
40
30
DELIVERY TEMPERATURE (°C)
20
10
PARALLEL NIGHT TIME REDUCTION
DAY TEMPERATURE
Curva climatica GIORNO
CURVE
NIGHT TEMPERATURE
Curva climatica NOTTE
CURVE
EXTERNAL TEMPERATURE (°C)
8.14 LIGHTS AND FAULTS
Page 41
When there is a fault the icon blinks with a frequency of
0.5sec ON and 0.5sec OFF, the backlight blinks for 1min with
a frequency of 1sec ON and 1sec OFF after which it switches
off; while the bell continues to ash.
On the 4 digits of the display a scrolling message that
describes the error code is shown.
DAY
When a fault occurs the following icons can appear:
-it comes on when there is a ame alarm (E010)
- RESET comes on when there is an alarm that requires the
manual reset by the user (ame lockout for example)
-comes on together with the icon , except for ame
and water alarms.
RESET FUNCTION
In order to reset the boiler’s operation in the event of a fault,
it is necessary to press the RESET button. At this point, if the
correct operating conditions have been restored, the boiler will
restart automatically. There are a maximum of 3 consecutive
attempts.
select the P3 menu and then P3.12 with the keys and
set the parameter to 1 conrming the selection with
.
NOTE: The meter resetting procedure should be carried out
after each in-depth cleaning of the primary exchanger
or if this latter is replaced.
The total hours can be veried in the follow
ing way:
access the INFO menus as indicated in the paragraph
““8.12 Range rated”” at I0.15 to display the value of the ue
gases probe meter.
DAY
b
If the reset attempts do not activate the boiler, contact
DAY
your installer or Vokera Ltd.
FOR FAULT E041
If the pressure drops below the safety threshold of 0.3 bar
the boiler displays the fault code E041 for a transitional time
of 30sec.
DAY
When the transitional time has nished, if the fault persists the
fault code E040 is displayed.
When the boiler has fault E040 manual loading should be
car
ried out following procedure indicated in section ““4.2a
WHAT IF I HAVE FREQUENTLY TO TOP-UP THE SYSTEM””.
If the drop in pressure is very frequent, contact your installer
or Vokera Ltd.
FOR FAULT E091
The boiler has an auto-diagnostic system which, based on
the total number of hours in certain operating conditions, can
signal the need to clean the primary exchanger (alarm code
E091).
Once the cleaning operation (made with special kit supplied
as an accessory) it is necessary to reset to zero the total hour
meter following procedure indicated below:
access the technical parameters as explained in the section
COMlost communication with boiler boardtransitional
COMPlost communication with main zonetransitional
COM1lost communication with zone 1transitional
FWERFW version not compatibledenitive
OBCDdamaged clocksignalisation
OTEROTBus conguration fault
For reset faults, except for E40-E041, call engineer
condensate discharge blockage
fumes discharge alarm/air intake obstructed
ow sensor overtemperature
ow/return sensor differential alarm
return line probe overtemperature
outlet/return line probe differential alarm
ue gas probe overtemperature
Low water pressure check the HTG system
High water pressure check the HTG system
FAULT
ame lockout/
ow sensor fault
return line probe fault
ue gas probe fault
DESCRIPTION OF ALARM
TYPE
denitive
transitional
denitive
denitive
transitional
denitive
denitive
transitional
denitive
8.16 INFO MENU
Pressing key 3 on the display screen displays a list of information regarding the operation of the boiler listed by parameter
name and value. Passing from the display of one parameter to
the next takes place by pressing respectively the keys and
.
Pressing the key allows the selected parameter to be
displayed; pressing the key returns you to the main screen:
Parameter
name
I0.01SCREED HEATING HOURS Number of hours passed with screed heater function
I0.02CH PROBE Boiler delivery sensor value
I0.03RETURN PROBE Boiler return sensor value
I0.04DHW PROBE not available
I0.08EXHAUST PROBE Flue gas probe value
I0.09OUTDOOR TEMP PROBE Outdoor temperature sensor instantaneous value
I0.10FILTERED OUTDOOR TEMP Outdoor temperature fi ltered value
I0.11
I0.12FAN SPEED Number of turns of the fan (rpm)
I0.13MAIN ZONE OUTLET Main zone fl ow sensor value (when P4.12 = 1)
I0.14ZONE 1 OUTLET Zone 1 fl ow sensor value (when P4.13 = 1)
I0.15EXHAUST PROBE HOURS Number of hours the heat exchanger has been operating in “condensing mode”
I0.16MAIN ZONE SET Main zone delivery setpoint
I0.17ZONE 1 SET Zone 1 delivery setpoint (when P4.23 = 1)
I0.18WATER PRESSURE System pressure
I0.30COMFORTnot available
I0.31SUN ON not available
I0.33PCB ID Electronic board card identifi cation
I0.34PCB FW Electronic board card fmw revision
I0.35INTERFACE FW Interface fmw
42
Scrolling message
only if parameter P1.05 = 1
DHW FLOW RATEnot available
DHW SETPOINTnot available
Description
Page 43
8.17 EMBEDDED CLOCK
The appliance incorporates an embedded clock that can be
enabled and used to insert ON/OFF time periods for boiler
operation; and this can be used in series with additional external
controls if necessary.
NOTES
• It is necessary to insert the correct day and time before
enabling/setting the embedded clock
• It is necessary enter parameter P4.21 in order to enable or
disable the embedded clock (factory default is disabled).
• It is necessary to enter parameter P4.22 in order to enable
or disable mode selection (factory default is disabled).
• Use pass-code ‘18’ in order to access the above parameters
Time ON is displayed again, then the programming of the time
bands is resumed up to the maximum of the programmable
bands (four), or else
and you move on to the programming of the next day.
For each day of the week it is possible to program up to a
maximum of 4 bads, each characterized by a start time and
an end time.
Outside these time bands, heat requests from the room thermostat are ignored..
The central heating time bands enabled by default are:
07:30 ÷ 08:30/12:00 ÷ 13:30/18:00 ÷ 22:30 from MON to FRI
08:00 ÷ 22:30 from SAT to SUN.
is pressed to conrm the bands set
8.18 CLOCK FUNCTIONALITY
The embedded clock has the following functionality:
• Up to 4 different ON/OFF periods (time bands) can be programmed independently for each day
• Weekdays (Mon-Fri) can be grouped
• Weekend (Sat & Sun) can be grouped
• Manual OFF (heating programme is suspended and boiler
operates only for hot water
• Manual ON (heating programme is suspended and boiler
operates continuously for heating)*
• AUTO (boiler operates heating according to the set schedule)*
*a room thermostat – if tted – will over-ride the operation of
the heating
8.19 PROGRAMMING THE EMBEDDED
CLOCK
To access the programming timing menu press the keys B+D
for at least 2 sec.
+
B
+
D
When heating programming time is enabled, pressing the C +
D keys allows you to switch from AUTO time programming to
MAN ON or MAN OFF.
+
+
C
D
RESET
MENU
RESET
MENU
The display appears as in the following gure:
Using the , arrows select the day or the pre-selected
group of days:
1-2-3-4-5-6-7 programming of the individual days
1-5 programming from Monday to Friday
6-7 programming from Saturday to Sunday
1-7 programming the whole week
With the key you conrm the selection made and you pass
to the programming of the time bands.
With the
and you conrm the changes made
With the key you exit without saving the selections.
key you exit the programming timing menu
.
Setting the time bands
The display shows TIME ON, press to set the ignition time,
with , change the time and conrm with .
The display shows TIME OFF, press to set the switching
OFF time, with , change the time and conrm with .
43
Page 44
9 WIRING DIAGRAMS
NOTE
Please refer to 3 - 3E and use the appropriate PPE when
carrying out any of the actions or procedures contained within
this section.
9.1 EXTERNAL WIRING
TExternal controls must to be added to the system and they must be
connected to the appliance as shown in the following diagrams. For
advice on controls that are not featured in this book, please contact
Vokera technical on0844 3910999
8.2 TYPICAL CONTROL APPLICATIONS
The appliance can be used with the following controls:
● twin-channel programmers.
The appliance can be used in conjunction with typical ‘S’-Plan
systems and ’Y’-Plan systems.
Please contact Vokera technical should you require further
detailed instruction.
9.1.1 EXTERNAL WIRING LIMITATIONS
Low voltage and High voltage cables must be run separately.
Any external wiring must remain within the limits as detailed:
room thermostat = 30-metres
9.1.2 OUTSIDE SENSOR
The outside sensor can be connected via a controls interface
which enables a connection to be made directly on the PCB at
plug CN6 (see “Fig. 43”).
9.2 OTHER DEVICES
Contact the controls manufacturer and/or Vokèra technical
department should you require more specic information on the
suitability of a particular control. Further guidance on the recommended practice for the installation of external controls, can be
found in CHeSS – HC5/HC6 (www.energyefciency.gov.uk).
Fig. 41
BE11
NCNO
C
CN2
BE11
NCNO
C
CN2
CN1
CN1
IMPORTANT
• The boiler must always be supplied with a permanent 230V
electrical supply.
• The room thermostat connection is low voltage (24 Vdc)
• Do not connect any controls or auxiliary equipment to the
low-voltage terminal strip, other than that approved/supplied
by Vokèra Ltd.
9.3 OTBUS CONNECTION
When an OTBus remote control is connected to the system,
the boiler display shows the following screen:
In particular on the boiler display:
it is no longer possible to set the boiler OFF/WINTER/sta-
tus (it is set by the OTBus remote control)
the heating setpoint set on the boiler display is used only if
there are heat requests from the TA and the OTBus remote
control does not have a request if the parameter:
P3.11 = 1
or
P3.11 = 0 and the jumper on 1-2pin of X 21 is closed.
to activate the COMBUSTION CHECK function with an
OTBus remote control connected, you must temporarily
disable the connection by setting the parameter P8.03 = 0.
Remember to reset this parameter once the function has
nished.
We can see that it is not possible, with the OTBus remote
control connected, to change the values of the parameter
P4.12 and P4.23 from 0 to 1.
Fig. 42
44
Page 45
FUNCTIONAL DIAGRAM
brown
CN3
blue
F Hv
1
2
NOTE: L-N-E connection is advisable
TSC2
blue
S.E
brown
yellow/green
N
F
3
1
2
red (+)
blue (HS)
pink (PWM)
grey (-)
CN10
F Lv
1
4
1
12
CN11
red
red
grey
grey
black
blue
blue
white
white
white
R.S
F.T
F.S
F.O.H.T
-t°
-t°
-t°
CN13
CN8
CN7
1
12
CN11
1
4
CN10
1
7
CN9
CN6
CN5
CN12
CN4
1
3
CN3
1
2
CN2
1
6
AKL07N1 GAR
CN1
1
FA1
FA2
CN15
P3
P1
CN13
CN14
SW1
F1
3.15A T
L1
L3
L2
CN16
CN17
1
orange
F.S.(1)
3
2
1
red (+)
black (-)
yellow (B)
orange (A)
CN8
red (+)
yellow (B)
orange (A)
black (-)
black (-)
orange (A)
yellow (B)
red (+)
-
A
B
+
SC0x
6
5
1
2
3
4
CE4 (removable connector
positioned under shelf)
-t°
Open
therm
OT+
External
sensor
CN1
CN2
NO
NC
C
black
black
BE11
blue
brown
2
1
3
5
4
1 243
OPEOPE
P
N
L
F
brown
brown
blue
blue
brown
brown
pink
blue
blue
6
CN2
1
M3
GAS VALVE
Fuse 3.15A F
P.T
1
3
3
2
1
blue (sign.)
brown (-)
black (alim.)
CN17
Fig. 43
P Pump
OPE Gas valve solenoids
F Hv Fan power supply 230 V
F Lv Fan signal control
S.E. Spark electrode
TSC2 Ignition transformer
P.T. Pressure transducer
F.O.H.T Flow over heat thermostat
F.S. Flue sensor
F.T. Flow thermistor (NTC)
R.S. Return thermistor (NTC)
AKL07N1 GAR Main PCB
SC0xx Digital display
BE11 On board relè PCB
P1 Reset selection potentiometer
P3 CO2 function fan speed regulation
CN1-CN17 Connectors
S.W.1 CO2 function button
F.S. (1) Flame sensor
F1 Fuse 3.15A T
F External fuse 3.15A F
M3 Terminal strip for electrical connection hight power
CE4 External link connector: (- A B +) Bus 485
45
Page 46
10 LPG INSTRUCTIONS
9.4 RELATED DOCUMENTS
BS 5440PARTS 1 & 2FLUES & VENTILATION REQUIREMENTS
BS 5449PART 1FORCED CIRCULATION OF HOT WATER SYSTEMS
BS 5482PART 1DOMESTIC BUTANE & PROPANE GAS BURNERS IN PERMAMENT DWELLINGS
BS 5546INSTALLATION OF GAS HOT WATER SUPPLIES FOR DOMESTIC PURPOSES
BS 6798INSTALLATION OF BOILERS OF RATED NOT EXCEEDING 60kW
10.1 TECHNICAL DATA
Gas PressuresVISION PLUS 20SVISION PLUS 25SVISION PLUS 30S
Inlet pressure37.0 mbar37.0 mbar37.0 mbar
Heating maximum gas rate (kg/hr)1.551.942.33
Minimum gas rate (kg/hr)0.390.540.54
Injector size3.8 mm4.5 mm4.5 mm
CO2 @ maximum output (%)10.010.010.0
CO2 @ minimum output (%)10.010.010.0
CO @ maximum output (ppm)160140160
CO @ minimum output (ppm)102020
Slow ignition (rpm)
CH maximum number of fan rotation (rpm)
Mimum number of fan rotation (rpm)
5.5005.5005.500
6.0005.7006.800
2.0002.0002.000
NOTE
Please refer to 3 - 3E and use the appropriate PPE when
carrying out any of the actions or procedures contained within
this section.
10.2 GAS CONVERSION
Conversion from a family gas to other family gas can be
performed easily also when the boiler is installed.
This operation must be carried out by professionally qualied
personnel.
The boiler is delivered to operate with methane gas (G20).
To convert the boiler to propane gas (G31) use the specic
accessory kits.
For disassembly, refer to the instructions below:
- remove the power supply to the boiler and close the gas tap
- remove the casing as indicated in paragraph ““4.7 CASING
REMOVAL””
- unhook and rotate the dashboard forward
- remove the gas valve (A)
- remove the nozzle (B) contained in the gas valve and replace it with the one contained in the kit
B
A
b
After the conversion has been carried out, apply the
new identication label contained in the documentation
envelope.
10.3 COMPLETION
On completion of the combustion analysis check and/or any
gas valve adjustment, ret the plug (see paragraph ““8.4.1
Combustion check””). Remove the test probe from the test
point and ret the sealing screw/s and/or cap.
IMPORTANT
A GAS TIGHTNESS CHECK MUST BE CARRIED OUT IF ANY
GAS CARRYING COMPONENTS HAVE BEEN REMOVED,
REPLACED OR DISTURBED.
ATTENTION
Gas type and appliance output must be set according to the
specic appliance specication. Vokèra accepts no responsibility if the gas type is not correctly adjusted according to the
respective appliance specication as detailed on the appliance
data badge.
Fig. 44
- ret the gas valve
- reassemble the previously removed components
- power the boiler and open the gas tap.
Adjust the boiler as described in the paragraph ““8.10
Adjustments””.
b
The conversion must be carried out by qualied
personnel.
46
Page 47
COMMISSIONING: CO AND COMBUSTION RATIO CHECK
SET BOILER TO MAXIMUM RATE
stabilise. , insert analyser probe into air inlet sampling point.
Is O2 ≥20.6%
Is O2 ≥20.6%
CHECK CO AND
YES
NO
YES
NO
CHECK CO AND COMBUSTION
recording.
NO
Turn off appliance and
and resolved.
Turn off appliance and call
YES
O
s
?
NO
NO
YES
YES
BEFORE CO AND COMBUSTION RATIO CHECK
The installation instructions should have been followed, gas
type verified and gas supply pressure/rate checked as required
prior to commissioning.
As part of the installation process, ESPECIALLY WHERE A
FLUE HAS BEEN FITTED BY PERSONS OTHER THAN THE
BOILER INSTALLER, visually check the integrity of the whole
flue system to confirm that all components are correctly
assembled, fixed and supported. Check that the maximum flue
lengths have not been exceeded and all guidance has been
followed (e.g. Technical Bulletin 008).
The flue gas analyser should be of the correct type, as specified
by BS 7967.
Before use, the flue gas analyser should have been maintained
and calibrated as specified by the manufacturer. The installer
must have the relevant competence for use of the analyser.
Check and zero the analyser IN FRESH AIR, as per analyser
NOTE
The air/gas ratio valve is factory-set and must not be
adjusted during commissioning unless this action is
recommended, following contact with the Vokera
technical help line. If any such adjustment is
recommended and further checking of the boiler is
required, the engineer must be competent to carry out
this work and to use the flue gas analyser accordingly.
If the boiler requires conversion to operate with a
different gas family (e.g., conversion from natural gas
to LPG) separate guidance will be provided by the
Vokera technical help line and must be followed.
manufacturer’s instructions.
In accordance with, section 7.3, set boiler to operate at maximum rate (full load condition). Allow sufficient time for combustion to
Verify flue integrity
Analyser readings indicate
that combustion products
and inlet air are mixing.
Further investigation of the
flue is therefore required.
Check that flue components
are correctly assembled,
fixed and supported as per
boiler/flue instructions.
and CO2 < 0.2%?
and CO2 < 0.2%?
COMBUSTION RATIO
AT MAXIMUM RATE
With boiler still set at
maximum rate, insert
analyser probe into flue
gas sampling point.
Allow readings to
stabilise before
Check that flue and flue
terminal are not obstructed.
Vokera’s technical helpline
call Vokera’s technical
helpline for advice.
The appliance must not
be commissioned until
problems are identified
Check all seals
around the appliance
burner, internal flue
seals, door and case
seals. Rectify where
necessary.
Is CO less than
350ppm AND
CO/CO
2 ratio less
than 0.004?
for advice.
The appliance must not be
commissioned until
problems are identified and
resolved. If commissioning
cannot be fully completed,
the appliance must be
disconnected from the gas
supply in accordance with
the GSIUR.
NOTE: Check and record CO and
combustion ratio at both
maximum AND minimum rate
before contacting the Vokera
With boiler set at minimum rate,
insert analyser probe into flue
gas sampling point. Allow
readings to stabilise before
SET BOILER TO
MINIMUM RATE
In accordance with
section 7.3, set
boiler to operate at
minimum rate (to
minimum load
condition). Allow
sufficient time for
combustion to
stabilise.
Boiler is operating satisfactorily
No further actions required.
Ensure test points are capped, boiler case is correctly replaced and all other commissioning procedures are completed.
Complete Benchmark Checklist, recording CO and combustion ratio readings as required.
47
Page 48
Benchmark Commissioning &
Warranty Validation Service Record
It is a requirement that the boiler is installed and commissioned to the manufacturers’
To instigate the boiler warranty the boiler needs to be registered with the
manufacturer within one month of the installation. The warranty rests with the
end-user (consumer), and they should be made aware it is ultimately their
responsibility to register with the manufacturer, within the allotted time period.
It is essential that the boiler is serviced in line with the manufacturers’
recommendations, at least annually. This must be carried out by a competent Gas
Safe registered engineer. The service details should be recorded on the Benchmark
Service and Interim Boiler Work Record and left with the householder. Failure to
comply with the manufacturers’ servicing instructions and requirements will invalidate
the warranty.
www.hhic.co.uk
This Commissioning Checklist is to be completed in full by the competent person who commissioned the boiler as a means of demonstrating
compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference.
Failure to install and commission according to the manufacturers’ instructions and complete this Benchmark Commissioning Checklist will invalidate the
warranty. This does not affect the customer’s statutory rights.
www.centralheating.co.uk
48
Page 49
GAS BOILER SYSTEM COMMISSIONING CHECKLIST & WARRANTY VALIDATION RECORD
Address:
Boiler make and model:
Boiler serial number:
Commissioned by (PRINT NAME):Gas Safe registration number:
Company name:Telephone number:
Company email:Company address:
Commissioning date:
Heating and hot water system complies with the appropriate Building Regulations? Yes
Time, temperature control and boiler interlock provided for central heating and hot waterYes
Boiler Plus requirements (tick the appropriate box(s))
Boiler Plus option chosen for combination boiler in ENGLAND
Time and temperature control to hot waterCylinder thermostat and programmer/timerCombination boiler
It is recommended that your boiler and heating system are regularly serviced and maintained, in line with manufacturers’ instructions, and that the appropriate service /
interim work record is completed.
Service provider
When completing a service record (as below), please ensure you have carried out the service as described in the manufacturers’ instructions. Always use the
SERVICE/INTERIM WORK ON BOILER delete as appropriate
Engineer name:Company name:
Telephone N
Max rate CO ppm CO
Min rate CO ppm CO
undertaken in accordance with manufacturers’
instructions, and readings are correct?”
Gas rate:m
System inhibitor concentration has been checked and
appropriate action taken, in accordance with BS 7593
and boiler manufacturers’ instructions. *
o
:Gas Safe registration No:
3
/hORft3/h
delete as appropriate YesNo
²
²
% CO/CO
% CO/CO
Date:
²
²
yes
yesn/a
Comments:
Signature:
instructions and BS 7593. It is only acceptable to not have undertaken this if the service engineers
attendance visit was in between annual services to attend a non-water facing component.
SERVICE/INTERIM WORK ON BOILER delete as appropriate
Engineer name:Company name:
Telephone N
Max rate CO ppm CO
Min rate CO ppm CO
undertaken in accordance with manufacturers’
instructions, and readings are correct?”
Gas rate:m
o
:Gas Safe registration No:
3
/hORft3/h
delete as appropriate YesNo
²
²
% CO/CO
% CO/CO
Date:
²
²
yes
SERVICE/INTERIM WORK ON BOILER delete as appropriate
Engineer name:Company name:
Telephone N
Max rate CO ppm CO
Min rate CO ppm CO
undertaken in accordance with manufacturers’
instructions, and readings are correct?”
Gas rate:m
System inhibitor concentration has been checked and
appropriate action taken, in accordance with BS 7593
and boiler manufacturers’ instructions. *
o
:Gas Safe registration No:
3
/hORft3/h
delete as appropriate YesNo
²
²
% CO/CO
% CO/CO
Date:
²
²
yes
yesn/a
Comments:
Signature:
instructions and BS 7593. It is only acceptable to not have undertaken this if the service engineers
attendance visit was in between annual services to attend a non-water facing component.
SERVICE/INTERIM WORK ON BOILER delete as appropriate
Engineer name:Company name:
Telephone N
Max rate CO ppm CO
Min rate CO ppm CO
undertaken in accordance with manufacturers’
instructions, and readings are correct?”
Gas rate:m
o
:Gas Safe registration No:
3
/hORft3/h
delete as appropriate YesNo
²
²
% CO/CO
% CO/CO
Date:
²
²
yes
System inhibitor concentration has been checked and
appropriate action taken, in accordance with BS 7593
and boiler manufacturers’ instructions. *
yesn/a
Comments:
Signature:
instructions and BS 7593. It is only acceptable to not have undertaken this if the service engineers
attendance visit was in between annual services to attend a non-water facing component.
SERVICE/INTERIM WORK ON BOILER delete as appropriate
Engineer name:Company name:
Telephone N
Max rate CO ppm CO
Min rate CO ppm CO
undertaken in accordance with manufacturers’
instructions, and readings are correct?”
Gas rate:m
System inhibitor concentration has been checked and
appropriate action taken, in accordance with BS 7593
and boiler manufacturers’ instructions. *
o
:Gas Safe registration No:
3
/hORft3/h
delete as appropriate YesNo
²
²
% CO/CO
% CO/CO
Date:
²
²
yes
yesn/a
Comments:
Signature:
instructions and BS 7593. It is only acceptable to not have undertaken this if the service engineers
attendance visit was in between annual services to attend a non-water facing component.
System inhibitor concentration has been checked and
appropriate action taken, in accordance with BS 7593
and boiler manufacturers’ instructions. *
yesn/a
Comments:
Signature:
instructions and BS 7593. It is only acceptable to not have undertaken this if the service engineers
attendance visit was in between annual services to attend a non-water facing component.
SERVICE/INTERIM WORK ON BOILER delete as appropriate
Engineer name:Company name:
Telephone N
Max rate CO ppm CO
Min rate CO ppm CO
undertaken in accordance with manufacturers’
instructions, and readings are correct?”
Gas rate:m
System inhibitor concentration has been checked and
appropriate action taken, in accordance with BS 7593
and boiler manufacturers’ instructions. *
o
:Gas Safe registration No:
3
/hORft3/h
delete as appropriate YesNo
²
²
% CO/CO
% CO/CO
Date:
²
²
yes
yesn/a
Comments:
Signature:
instructions and BS 7593. It is only acceptable to not have undertaken this if the service engineers
attendance visit was in between annual services to attend a non-water facing component.
It is recommended that your boiler and heating system are regularly serviced and maintained, in line with manufacturers’ instructions, and that the appropriate service /
interim work record is completed.
Service provider
When completing a service record (as below), please ensure you have carried out the service as described in the manufacturers’ instructions. Always use the
SERVICE/INTERIM WORK ON BOILER delete as appropriate
Engineer name:Company name:
Telephone N
Max rate CO ppm CO
Min rate CO ppm CO
undertaken in accordance with manufacturers’
instructions, and readings are correct?”
Gas rate:m
System inhibitor concentration has been checked and
appropriate action taken, in accordance with BS 7593
and boiler manufacturers’ instructions. *
o
:Gas Safe registration No:
3
/hORft3/h
delete as appropriate YesNo
²
²
% CO/CO
% CO/CO
Date:
²
²
yes
yesn/a
Comments:
Signature:
instructions and BS 7593. It is only acceptable to not have undertaken this if the service engineers
attendance visit was in between annual services to attend a non-water facing component.
SERVICE/INTERIM WORK ON BOILER delete as appropriate
Engineer name:Company name:
Telephone N
Max rate CO ppm CO
Min rate CO ppm CO
undertaken in accordance with manufacturers’
instructions, and readings are correct?”
Gas rate:m
o
:Gas Safe registration No:
3
/hORft3/h
delete as appropriate YesNo
²
²
% CO/CO
% CO/CO
Date:
²
²
yes
SERVICE/INTERIM WORK ON BOILER delete as appropriate
Engineer name:Company name:
Telephone N
Max rate CO ppm CO
Min rate CO ppm CO
undertaken in accordance with manufacturers’
instructions, and readings are correct?”
Gas rate:m
System inhibitor concentration has been checked and
appropriate action taken, in accordance with BS 7593
and boiler manufacturers’ instructions. *
o
:Gas Safe registration No:
3
/hORft3/h
delete as appropriate YesNo
²
²
% CO/CO
% CO/CO
Date:
²
²
yes
yesn/a
Comments:
Signature:
instructions and BS 7593. It is only acceptable to not have undertaken this if the service engineers
attendance visit was in between annual services to attend a non-water facing component.
SERVICE/INTERIM WORK ON BOILER delete as appropriate
Engineer name:Company name:
Telephone N
Max rate CO ppm CO
Min rate CO ppm CO
undertaken in accordance with manufacturers’
instructions, and readings are correct?”
Gas rate:m
o
:Gas Safe registration No:
3
/hORft3/h
delete as appropriate YesNo
²
²
% CO/CO
% CO/CO
Date:
²
²
yes
System inhibitor concentration has been checked and
appropriate action taken, in accordance with BS 7593
and boiler manufacturers’ instructions. *
yesn/a
Comments:
Signature:
instructions and BS 7593. It is only acceptable to not have undertaken this if the service engineers
attendance visit was in between annual services to attend a non-water facing component.
SERVICE/INTERIM WORK ON BOILER delete as appropriate
Engineer name:Company name:
Telephone N
Max rate CO ppm CO
Min rate CO ppm CO
undertaken in accordance with manufacturers’
instructions, and readings are correct?”
Gas rate:m
System inhibitor concentration has been checked and
appropriate action taken, in accordance with BS 7593
and boiler manufacturers’ instructions. *
o
:Gas Safe registration No:
3
/hORft3/h
delete as appropriate YesNo
²
²
% CO/CO
% CO/CO
Date:
²
²
yes
yesn/a
Comments:
Signature:
instructions and BS 7593. It is only acceptable to not have undertaken this if the service engineers
attendance visit was in between annual services to attend a non-water facing component.
System inhibitor concentration has been checked and
appropriate action taken, in accordance with BS 7593
and boiler manufacturers’ instructions. *
yesn/a
Comments:
Signature:
instructions and BS 7593. It is only acceptable to not have undertaken this if the service engineers
attendance visit was in between annual services to attend a non-water facing component.
SERVICE/INTERIM WORK ON BOILER delete as appropriate
Engineer name:Company name:
Telephone N
Max rate CO ppm CO
Min rate CO ppm CO
undertaken in accordance with manufacturers’
instructions, and readings are correct?”
Gas rate:m
System inhibitor concentration has been checked and
appropriate action taken, in accordance with BS 7593
and boiler manufacturers’ instructions. *
o
:Gas Safe registration No:
3
/hORft3/h
delete as appropriate YesNo
²
²
% CO/CO
% CO/CO
Date:
²
²
yes
yesn/a
Comments:
Signature:
instructions and BS 7593. It is only acceptable to not have undertaken this if the service engineers
attendance visit was in between annual services to attend a non-water facing component.
Vokèra Ltd offer customers the comfort of a parts and labour warranty repair service subject to the following terms
and conditions.
Vokèra Ltd only obligation under the guarantee shall be to repair or replace the faulty appliance at Vokèra Ltd
discretion. This will be carried out where a fault arises from defects within the appliance, caused by either material
or workmanship of the manufacturer.
1. The boiler must have been installed and commissioned within 12 months of manufacture by a registered Gas
Safe (RGII ROI) installer in accordance with the guidelines in the installation and servicing booklet provided
with the boiler.
2. This guarantee does not protect malfunction or damage arising from incorrect installation, commissioning or
maintenance procedures, as laid out in the installation handbook, inefficient flue system, poor or incorrect
electricity, wrong gas supply or pressure, tampering by inexperienced persons and any other cause not directly
due to manufacture.
3. Vokèra Ltd cannot accept responsibility for any costs arising from repair or maintenance carried out by any third
party.
4. The “Benchmark” commissioning sheet must be completed by the installer and left with the boiler for reference
purpose.
5. The warranty will commence from the date of installation. Without proof of purchase ie an invoice or completed
“Benchmark” commissioning sheet, the warranty will commence from the date of manufacture as detailed on
the appliance data plate.
6. To qualify for the full term of warranty, the boiler must be serviced once annually by a Gas Safe Registered
Engineer (RGII ROI). Proof of annual service in accordance with the manufacturer’s instructions must
be provided (e.g. Benchmark Service Record). If this condition is not met the period of warranty will
extend to only 12 months from date of installation.
By registering your appliance, you will be helping us provide you with the best after sales service in the unlikely
event that your boiler requires attention during the guarantee period.
Register online: www.vokera.co.uk (UK) or www.vokera.ie (ROI)
If the boiler suffers a mechanical or an electrical breakdown or you require an annual service, please contact our
Customer Care Centre on:
UK: 01274 866100
ROI: 056 7755057
Our normal working hours, excluding Bank holidays are:
8.15am - 5.00pm Monday to Friday
8.00am - 12.00pm Saturday (UK only)
We will arrange for an engineer or appointed agent, to inspect and repair, or where in our sole opinion repair is not
economic, arrange to replace the boiler.
7. Health & Safety:
a. Engineers will only attend to boiler products where it is considered by the engineer that the installation does not
pose a risk to health and safety.
b. A permanently fixed access ladder must service installations in lofts or attics. Adequate lighting and permanently
fixed flooring must also be available.
c. Cupboard installations must provide minimum working clearances as detailed in the installation instructions.
Vokèra will not accept responsibility for the removal of cupboards, kitchen units or trims in order to gain access
for repairs.
8. Warranty does not apply:
a. If the boiler is removed from its place of installation without our prior consent.
b. To any defect, damage or breakdown caused by inadequate servicing of the boiler or by deliberate action,
accident, misuse or third party interference including modification or an attempted repair which does not fully
comply with industry standards.
c. To any defect, damage or breakdown caused by the design, installation and maintenance of the central heating
system.
52
Page 53
d. To de-scaling or other work required as a result of hard water scale deposits or from damage caused by
aggressive water or sludge resulting from corrosion. Indications that such work may be required include a noisy
boiler, cold spots on radiators, sludge in pipes and poor circulation of the central heating system.
e. If the claim/contact procedure set out in section 6 is not adhered to.
f. To any other costs or expenses caused by or arising as a result of the breakdown of a Vokèra Boiler.
g. To any costs incurred during delays in fixing reported faults.
9. We reserve the right to a charge a callout fee where:
a. There is no completed “Benchmark” commissioning sheet or equivalent control document present.
b. There is incomplete or no service record(s) for each and every year the boiler has been installed.
c. A fault cannot be found.
d. The breakdown or fault has been caused by an event, which is excluded from the warranty – see section 8.
e. Failure to cancel an agreed appointment prior to our engineers visit.
f. The boiler is outside the period of warranty or the conditions of the warranty have not been met.
10. If we fit replacement parts or replace a boiler it will not extend the period of the warranty. All replaced parts or
boilers will become the property of Vokèra Ltd.
11. The warranty applies only where a Vokèra boiler has been installed in a domestic dwelling in the United Kingdom,
Northern Ireland or Republic of Ireland, to provide heat and/or hot water to the central heating system.
12. Vokèra Ltd warranty is offered in addition to the rights provided to a consumer by law. Details of these rights
can be obtained from a Trading Standards Authority or a Citizen Advice Bureaux.
Your Personal Details
Vokèra takes care of your personal details in order to protect your privacy. Below we detail how we use any data
you provide us with and how we manage that data to protect it.
Personal data is collected by us confidentially and in accordance with data protection law regulations. Vokèra is
registered as a data controller with the Information Commissioner’s Office.
Your personal data is only stored if you volunteer to provide it, for example, to request information, submit a service
visit, or to register a product for purposes of warranties and surveys etc. Vokèra will only use your personal data
to satisfy the request you have made, and will not disclose information to third parties without your prior consent.
Any personal data stored by Vokèra is protected to ensure unauthorised persons cannot access or disclose the
data. Vokèra uses security measures to protect the data we collect, in order to prevent manipulation, loss and
destruction. No user information provided is stored anywhere on the internet that can be accessed by the public.
Vokèra may like to inform you of products and services that you could be interested in, and request your opinion
of our services. Participation is voluntary and you can request not to receive such communications at any time or
request your details to be updated by emailing: marketing@vokera.co.uk.
Contact Us:- Customer Care Centre
Tel: 01274 866100 (UK), 056 7755057 (ROI)
UK:
Vokèra Ltd, Customer Care, Stubs Beck Lane, West 26 Business Park, Whitehall Road, Cleckheaton, BD19 4TT
ROI:
Vokèra Ltd, Customer Care, West Court, Callen, Co Kilkenny, Ireland , R95 PW40