Vokèra is a licensed member of the Benchmark scheme
which aims to improve the standards of installation and
commissioning of domestic hot water systems in the UK.
Page 2
1. THINGS YOU SHOULD KNOW ................................................... 2
2. GETTING STARTED ....................................................................5
3. HOW TO.... ................................................................................. 11
4. WHAT IF ..................................................................................... 12
This boiler can be adapted to the heat requirements of the system,
and in fact it is possible to set the range rated parameter as shown
in the specic paragraph.
After setting the desired output report the value in the table on the
back cover of this manual, for future references.
USERS INSTRUCTIONS
INTRODUCTION
Dear Customer
Your Vokèra evolve boiler has been designed to meet and exceed the very latest standards in gas central heating technology,
and if cared for, will give years of reliable use and eciency.
Please therefore take some time to read these instructions carefully.
Do’s and Don’t’s
- Do ensure that the system pressure is periodically checked
- Do ensure that the boiler is not used by children or unassisted disabled people
- Do ensure that you know how to isolate the appliance in an emergency
- Do ensure that you are familiar with the appliance controls
- Do ensure that your installer has completed the appliance log book section
- Do not attempt to remove the appliance casing or gain internal access
- Do not hang clothes etc. over the appliance
- Do not forget to have the appliance serviced annually.
This booklet is an integral part of the appliance. It is therefore necessary to ensure that the booklet is handed to the person responsible
for the property in which the appliance is located/installed. A replacement copy can be obtained from Vokèra customer services.
At the end of its life, the product should be not be disposed of as solid urban waste, but rather it should be handed over to a
dierentiated waste collection centre.
1. THINGS YOU SHOULD KNOW
1.1 GAS APPLIANCES
Gas Safety (Installation and Use) Regulation (UK).
In the interests of your safety and that of others it is a legal
requirement that all gas appliances are installed and correctly
maintained by a competent person and in accordance with the
latest regulations.
1.2 ELECTRICAL SUPPLY
Please ensure that this appliance has been properly connected
to the electrical supply by means of a double pole isolator or
un-switched socket, and that the correct size of fuse (3 AMP)
has been tted.
Warning: this appliance must be earthed!
1.3 WARRANTY REGISTRATION
Please take the time to register the appliance warranty using
the documentation provided, call 0800 479 0754 (UK) or 056
7755055 to obtain your warranty conrmation code (please
have your appliance warranty card to hand).
1.4 APPLIANCE COMMISSIONING CHECKLIST
(UK only)
The Benchmark checklist section can be found at the rear of
the appliance installation booklet. This important document
must be completed during the installation/commissioning of
your boiler. All GAS SAFE registered installers carry a GAS
SAFE ID card, and have a registration number. These details
should be recorded in the Benchmark commissioning checklist
section within the installation booklet. You can check your
installers details by calling GAS SAFE direct on 08004085500.
Failure to install and commission the appliance in accordance
with the manufacturers instructions will invalidate the warranty.
This does not aect your statutory rights.
2
Page 3
1.5 HOW DOES IT WORK?
Your evolve boiler supplies heated water to your radiators and
hot water to your hot water taps. The central heating is controlled
via a time clock and any thermostats that your installer may
have tted. The boiler will light when it receives a request from
the time clock via any thermostat that may be installed. Your
evolve boiler lights electronically and does not have a pilot light.
In the unlikely event of a fault developing with your boiler, the
supply of gas to the burner will be terminated automatically.
1.6 DIMENSIONS
evolve18S - 24S30S - 35S
HEIGHT740 mm740 mm
WIDTH420 mm420 mm
DEPTH275 mm350 mm
1.7 CLEARANCES REQUIRED
ABOVE100mm*
BELOW100mm^
LEFT SIDE2mm
RIGHT SIDE2mm**
FRONT4mm***
1.8 FROST PROTECTION SYSTEM
The evolve is equipped with a built-in frost protection system,
this enables the boiler to over-ride the time controls – even if
switched o – and operate the burner and/or pump, should
the temperature within the appliance drop below 5 °C. Please
note that the frost protection system is designed to protect the
appliance only, should frost protection be required for the heating
system, additional controls may be required.
NOTE
The frost protection system is reliant on the appliance having a
permanent electrical supply, and being in a non-fault condition.
1.9 APPLIANCE STATUS INDICATORS
Your appliance incorporates the REC 10 UI (User Interface),
that displays information on appliance status and condition.
* 100mm if rear-ue outlet is used or 25mm above ue bend
if top ue outlet is used. Consideration should be given to
providing reasonable clearance for the insertion of a FGA
probe.
** Disconnection of adjacent components may be required in
order to facilitate syphon removal.
*** Provided that a door or removal panel enables 450mm
access for maintenance.
^ Can be reduced to 5mm if a removal panel enables 100mm
for maintenance.
25
100
2
2
100
3
Page 4
CONTROL PANEL (REC10)
FRI
Depending on the type of application, some of the functions described in this manual might not be available.
The REC 10 UI is a multi-functional control that
enables you to view the operating status of your
appliance at a glance; and is also used to adjust/set
the various ‘User’ settings, including temperature setpoints.
The REC 10 UI also incorporates an embedded timer
that - if enabled - can be used to program and control
the ON/OFF times for your central heating. Please
consult you installer for further advice on this function.
The REC 10 UI features a backlit liquid crystal display.
18/05/201312:17
MENU
PLANT
bar
1.3
STATE
°C
42
INFOSET
HOT WATER TEMPERATURE
REC10
LED
Fig. 1
LED
REC10
Light signal indicating the operating status of the boiler. Can be red or green (see specific paragraph)
Boiler control panel
ok= confirm
back= ret
urn to the previous screen
cancel selection
Key area
return to the main screen (press > 2 sec.)
up= allows you to choose between the options PLANT-STATE-SET-INFO-MENU and to
submenus
scrolling upwards
down= allows you to choose between the options PLANT-STATE-SET-INFO-MENU and to
submenus
scrolling down
System Icons may appear on both the left and right of the display; and they signify the following condition/status:
This icon indicates that the OFF operating status mode has been set. Each ignition request is ignored except for the frost-protection
function. The pump anti-lock and frost-protection function remain active.
This icon indicates that WINTER mode has been selected (HEATING function enabled). If a heating request from the main zone is in
progress, the icon will be flashing.
This icon indicates that the circuit for domestic hot water production is enabled. When a domestic hot water request is in progress, the
icon flashes (default value - parameter: “water tank type = 0”).
surf through the
surfe through the
When the “central heating programming timing” is enabled this icon indicates that the system heating (main zone) is in AUTOMATIC
mode (the management of the heating requests follows what has been set with the timer).
If the heating function is not enabled during the current time frame, the icon will be crossed out.
When the “central heating programming timing” is enabled this icon indicates that the system heating (main zone) is in MANUAL mode
(the management of the heating requests does not follow what has been set with the programming timing, but it is always active).
OFF
This icon indicates that the system (main zone) has been set to off (not active).
This icon indicates that the system is detecting the presence of a flame.
This icon indicates the presence of an anomaly or fault condition, and is always flashing.
Note:
The temperature of the heating outlet sensor is shown at the centre of the main screen. The value’s meaning is indicated at the bottom of the
display.
Whenever a heating request is in progress, the value displayed at the centre of the screen refers to the system’s ow sensor, with the relative
indication.
The value expressed in bar refers to the system’s water pressure.
The top of the screen shows the current date and time, as well as the outdoor temperature, if available.
4
Page 5
2. GETTING STARTED
FRI
2.1 BEFORE SWITCHING ON
Be
fore switching the appliance on, please familiarise yourself with:
- how to isolate the appliance from the gas, water, and electricity
supplies;
- how to check and top-up – if necessary – the system water
pressure;
- any external thermostats and their functions;
- the appliance controls.
2.2 APPLIANCECONTROLS(seeg.1)
The appliance controls are concealed behind the front ap of
the appliance.
NOTE
The appliance frost protection is active in all the boiler modes.
The control panel functions can be used to vary the
temperature of the water that circulates around your radiators
and the water that ows from your hot water taps.
The heating temperature range can be adjusted between 20C
- 40C (low temperature) or 40C - 80C (high temperature) this
range is congured by your installer and the default is the high
temperature range.
Refer to the main appliance status table for fault indicator and
boiler status.
2.3 LIGHTING THE BOILER
Ensure the gas and electrical supply to the boiler are
turned on.
After completing all operations required to prepare
commissioning, proceed as follows to start the boiler.
congured with the REC10 H):
- PLANT
- MAIN ZONE
- ZONE 1
- ZONE 2.
The TIME AND DATE, LANGUAGE and BACKLIGHT settings
are are related to the appliance only.
The information contained in the INFO menu is related to the
appliance.
No domestic hot water parameters can be set if MAIN, ZONE 1
or ZONE 2 is selected.
2.6 STATE
The STATE function can be used to set the BOILER and
MAIN ZONE operating modes.
To do this, it is necessary to highlight the desired entry using
the “up” and “down” keys and then pressing “ok” to conrm
the selection.
Pressing “back” takes you back to the initial screen without
making any selection.
STATE
BOILER
MAIN ZONE
2.4 START SCREEN
When the appliance is first connected to the electrical supply,
the REC 10 may require you to set the time and date (see
2.9.1), and the appliance will enter its ‘pre-purge’ mode that
will last for several minutes. On completion of the ‘pre-purge’
phase, the appliance will enter its ‘standby’ mode unless a
heating or HW request has been made.
By pressing the “up” and “down” keys it is possible to move
the selection of the functions in this order:
- PLANT
- STAT E
- SET
- INFO
- MENU.
By pressing the “ok” key you can access the settings of the
selected function (except for PLANT).
The “back” key is inactive (except for PLANT).
18/05/201312:17
MENU
PLANT
bar
1.3
STATE
°C
42
INFOSET
HOT WATER TEMPERATURE
2.5 PLANT
The PLANT menu only becomes available if additional zones
have been added and congured with this system via the
REC10 H.
In order to change zones (see above), highlight PLANT if
necessary pressing the “up” and “down” keys.
Then, pressing the “ok” and “back” keys, it will be possible
to select the other zones in this sequence (only if added and
2.6.1 Boiler
This function can be selected in order to set the boiler’s status,
by choosing one of the following options:
- OFF
- WINTER.
The highlighted status is that which is currently selected. In
order to select a dierent status highlight it using the “up” and
“down” keys and then press “ok” to conrm the selection.
Once the selection has been validated, the display returns to
the STAT E screen.
Press “back” to return to the start screen without making any
selection.
BOILER
OFF
WINTER
OFF: if OFF is selected, the system enters the standby mode,
whereby only the standby functions remain active.
WINTER: if WINTER is selected, the system activates the
boiler to heat the hot water and/or the central heating.
2.6.2 Main zone
Selecting this function allows you to set the main zone’s
status, by choosing one of the following options:
- if the embedded time clock is disabled (default):
- ZONE ON: boiler responds to heating request
- ZONE OFF: boiler does not respond to any request for
heating
5
Page 6
MAIN
SET
HEATING
SELECTION
MON
ZONE ON
ZONE OFF
- if the embedded time clock has been enabled:
- AUTO - MANUAL - HEAT OFF.
MAIN
AUTO
When an outdoor temperature sensor is installed, the outlet
setpoint temperature is automatically adjusted by the system,
in order to maintain the ambient temperature according to any
variations in the outdoor temperature. If you want to adjust
the outlet temperature, raising it or lowering it with respect
to that automatically calculated by the boiler, it is possible to
change the HEATING setpoint selecting the desired comfort
level within the range (-5 ÷ +5).
The user is then asked to confirm the setpoint setting: select
CONFIRM or CANCEL using the “up” and “down” keys, and
confirm the selection pressing “ok”.
Once the selection is confirmed, the display returns to the
SET screen.
If the selection is cancelled or the “back” key is pressed you
return to the previous SET screen.
SET
MANUAL
HEAT OFF
In order to select a different status highlight it using the “up”
and “down”keys and confirm the selection by pressing “ok”.
Once the selection has been validated, the display returns
to the STAT E screen. Press “back” to return to the S TATE
screen without making any selection.
ON: if ON is selected, the zone heating requests are met.
AUTO: if AUTO is selected, the zone heating requests will be
managed based on the scheduled programme.
MANUAL: if MANUAL is selected, the zone requests will be
managed based on the selection set by the user.
HEAT OFF: If HEAT OFF is selected, the zone heating
requests will be ignored.
NOTE: if you want to deactivate the zone in WINTER, you
must select the required season (WINTER in the BOILER
menu) and set the zone concerned to OFF.
2.7 SET
With the SET function it is possible to congure the HEATING
setpoints.
To do this, it is necessary to highlight the desired entry using
the “up” and “down” keys and then pressing “ok” to conrm
the selection. Pressing “back” takes you back to the initial
screen without making any selection.
THE PARAMETER
WILL BE CHANGED
CONFIRMCANCEL
CONFIRM OR DELETE
2.8 INFO
The INFO function can be used to display a series of data
regarding the system.
ATTENTION - The displayed data is for information only and
cannot be modied.
Press the “up” and “down” keys to go through the list of
information available, in this order:
- SCREED HEATER OPERATING HOURS (*)
- CH PROBE
- RETURN PROBE
- EXHAUST PROBE
- OUTDOOR TEMPERATURE SENSOR (*)
- EXT T FOR THERMOREG (*)
- FAN SPEED
- ZONE 1 DELIVERY (*)
- ZONE 2 DELIVERY (*)
- EXHAUST PROBE HOURS
- MAIN ZONE SET-POINT
- SET MAIN ZONE
- ZONE 2 SET-POINT (*)
- WATER PRESSURE.
The “ok” key is inactive.
The “back” key allows you to return to the initial screen.
(*) In the absence of additional zones or if the screed heater
function is not operating, the relative information will not be
displayed.
2.7.1 Heating
Press the “up” and “down” keys to change the heating
setpoint temperature and conrm the selection by pressing
“ok”. Press “back” to return to the SET screen without
making any selection.
SET
HEATING
°C
78,0
6
2.9 MENU
Using the MENU it is possible to access the conguration of
the SETTINGS and the TIME SCHEDULE (available only if
the embedded timer is enabled (POR=1).
To do this, it is necessary to highlight the desired entry using
the “up” and “down” keys and then pressing “ok” to conrm
the selection.
Pressing “back” takes you back to the initial screen without
making any selection.
18/11/201312:17
MENU
SETTINGS
TIME SCHEDULE
SELECT OPTION
Page 7
2.9.1 Settings
SELECT OPTION
MON
SELECT THE ZONE
Select this function to modify the following settings:
- TIME AND DATE
- LANGUAGE
- BACKLIGHT.
To access the desired setting, it is necessary to highlight it
using the “up” and “down” keys and then pressing “ok” to
conrm the selection.
Press “back” to return to the start screen without making any
selection.
SETTINGS
: 30 days
05:11
OPTIMUM EFFICIENCY
TIME & DATE
LANGUAGE
BACKLIGHT
TIME AND DATE
Press “ok” to highlight in sequence HOURS, MINUTES, DAY,
MONTH, YEAR and press the “up” and “down” keys to
change the desired values.
Once the sequence has nished by pressing “ok”, the settings
will be saved and the display will return to the initial screen.
By pressing “back” at any time the system will return to the
SETTINGS cancelling the changes that were made.
TIME & DATE
ENTER TIME AND DATE
1217:
18 / 11 / 2013
USE THE ARROWS TO MODIFY
: 30 days
°C
42
P
- 2.9.2 Time schedule
This function can only be selected if the embedded clock has
been enabled (POR=1), it is possible to change the following:
- MAIN.
To access the desired timer programme, it is necessary to
highlight the relevant zone, e.g. MAIN, using the “up” and
“down” keys and then pressing “ok” to conrm the selection.
Press “back” to return to the start screen without making any
selection.
For a detailed description of the scheduled programming timer,
please refer to the section
18/11/201312:17
“2.10 TIME SCHEDULE”
SCHEDULE
MAIN
.
LANGUAGE
Press the “up” and “down” keys to select the desired
language. Pressing “ok” the language selection is conrmed
and the display returns to the initial screen.
Pressing “back” the system returns to the SETTINGS screen
without changing the system’s language.
LANGUAGE
ENGLISH
ITALIANO
SELECT LANGUAGE
BACKLIGHT
The screen saver display (backlight o) is automatically
activated when the time, that has been set in parameter \
MENU \ SETTINGS \ BACKLIGHT, elapsed without having
pressed any buttons. In the screen saver the current time is
normally displayed. “” symbol and the number of days to
STOP appear if the AUTOSTOP function is active.
When there is a heat request, the current time is replaced with
the boiler ow temperature and turns on the icon concerning
the type of request in progress.
A system eciency indicator is also displayed at the top of
the screen:
- HIGH EFFICIENCY (if the average value of the return probe
> 55°C)
- OPTIMUM EFFICIENCY (if average value of the return
probe < 55°C).
2.10 TIME SCHEDULE
Select the desired day using the “up” and “down” keys.
A table will be displayed indicating the day and the time
settings that have been pre-programmed. Press “ok” to
access the programming for the selected day.
Pressing “back” takes you back to the initial screen without
making any selection.
MAIN
END
START
07:30
08:30
11:30
13:30
18:00
22:30
ZONE SCHEDULE
Once the selection has been made, the user can choose from
among the following options:
- ADD: you can add up to four start & end periods
- MODIFY
- DELETE
- COPY.
2.10.1 Add
This function serves to add a new time frame to the selected
day (up to a maximum of 4).
Press “ok” to select the function, after having highlighted it (if
necessary) using the “up” and “down” keys.
SELECT
A DAY
THURSDAY
7
Page 8
START
SELECT OPTION
USE THE ARROWS TO MODIFY
START
MAIN
ADD
THURSDAY
MODIFY
DELETE
COPY
07:30
11:30
18:00
END
08:30
13:30
22:30
SELECT OPTION
USE THE ARROWS TO MODIFY
USE THE ARROWS TO MODIFY
SELECT OPTION
07:30
11:30
18:00
END
08:30
13:30
22:30
MAIN
THURSDAY
ADD
MODIFY
DELETE
COPY
MAIN
END
START
07:30
11:30
18:00
08:30
13:30
22:30
THURSDAY
SELECT
PERIOD TO
MODIFY
07:30
USE THE ARROWS TO MODIFY
Press the “up” and “down” keys to increase or decrease
by 30 minutes the start time and press “ok” to conrm the
selection.
MAIN
END
START
07:30
11:30
18:00
08:30
13:30
22:30
THURSDAY
ADD
PERIOD
ENTER
START TIME
14:00
Press the “up” and “down” keys to increase or decrease
by 30 minutes the end time and press “ok” to conrm the
selection.
MAIN
END
START
07:30
11:30
18:00
08:30
13:30
22:30
THURSDAY
ADD
PERIOD
ENTER
END TIME
15:00
14:00
USE THE ARROWS TO MODIFY
In order to conrm that the operation has been completed
successfully, the display will show the table with the new time
frame ashing.
MAIN
END
START
07:30
08:30
11:30
13:30
14:00
15:00
18:00 22:30
THURSDAY
ADD
MODIFY
DELETE
COPY
Press the “up” and “down” keys to increase or decrease
by 30 minutes the start time and press “ok” to conrm the
selection.
MAIN
END
START
07:30
11:30
18:00
08:30
13:30
22:30
THURSDAY
ENTER
START TIME
11:30
Press the “up” and “down” keys to increase or decrease
by 30 minutes the end time and press “ok” to conrm the
selection.
MAIN
END
START
07:30
11:30
18:00
08:30
13:30
22:30
THURSDAY
ENTER
END TIME
14:00
USE THE ARROWS TO MODIFY
In order to conrm that the operation has been completed
successfully, the display will show the table with the new time
frame ashing.
At this point the user can select a new time frame to be
modied, or else can press “back” to return to the previous
TIME SCHEDULE screen.
MAIN
END
START
07:30
11:30
18:00
08:30
14:00
22:30
THURSDAY
SELECT
PERIOD TO
MODIFY
2.10.2 Modify
This function serves to edit a time frame already present for
the selected day.
Press “ok” to select the function, after having highlighted it (if
necessary) using the “up” and “down” keys.
Press the “up” and “down” keys to select the desired time
band and press “ok” to conrm the selection.
8
USE THE ARROWS TO MODIFY
07:30
2.10.3 Delete
This function serves to delete a time frame already present for
the selected day.
Press “ok” to select the function, after having highlighted it (if
necessary) using the “up” and “down” keys.
MAIN
END
START
07:30
08:30
11:30
13:30
18:00
22:30
Press the “up” and “down” keys to select the desired time
band and press “ok” to conrm the selection.
THURSDAY
ADD
MODIFY
DELETE
COPY
Page 9
START
FRI
HOT WATER TEMPERATURE
07:30
11:30
18:00
END
08:30
13:30
22:30
MAIN
THURSDAY
SELECT
PERIOD TO
DELETE
MAIN
SCHEDULE OF THURSDAY
WILL BE COPIED ON THE DAYS :
TUESDAY
USE THE ARROWS TO MODIFY
To conrm or cancel the selection made, highlight the
corresponding option and conrm it by pressing “ok”.
In order to conrm that the operation has been completed
successfully, the display will show the table with the selected
time frame ashing just before deleting it from the table.
MAIN
START
END
07:30
08:30
11:30
13:30
18:00
22:30
CONFIRM OR DELETE SELECTION
THURSDAY
ARE YOU SURE
TO DELETE
THE PERIOD ?
CONFIRM
CANCEL
2.10.4 Copy
This function serves to copy the same scheduled programme
for other days of the week.
Press “ok” to select the function, after having highlighted it (if
necessary) using the “up” and “down” keys.
MAIN
END
START
07:30
08:30
11:30
13:30
18:00
22:30
SELECT OPTION
Press the “up” and “down” keys to select the day on which
to copy the hourly schedule to and press “ok” to conrm the
selection.
SELECT DAYS ON WHICH YOU WANT
TO COPY SCHEDULE OF THURSDAY
MONTUEWEDTHU
SATSUN
THURSDAY
ADD
MODIFY
DELETE
COPY
MAIN
FRI
USE THE ARROWS TO MODIFY
2.11 FAULTS
Should a fault occur, a screen will appear on the display
indicating the relative error code and a brief alphanumeric
description of the fault. Pressing the “back” button it is
possible to return to the main screen, where a fault is signalled
by this ashing icon.
The user can return to the fault description screen by using
the “up” and “down” keys and then pressing the “ok” key.
The faults description screen is automatically displayed once
the display illumination time has elapsed without any button
being pressed.
Press the “up” and “down” keys to display the descriptions
of any other faults that may be present.
18/05/201312:17
MENU
PLANT
1.3
bar
°C
STATE
42
INFOSET
For fault E041
If the pressure drops below the safety threshold of 0.3 bar the
boiler displays the fault code “E041 - WATER TRANSDUCER
LOAD THE SYSTEM” for a transitional time of 10 min during
which it is possible to open the external lling tap until the
pressure is between 1 and 1.5 bar.
E041
WATER TRANSDUCER
LOAD THE SYSTEM
The day will be highlighted and others can be selected using
the same procedure.
When nished highlight CONFIRM and press “ok”.
In order to conrm that the operation has been completed
successfully, the display will show the list of days to which the
scheduled programme has been copied.
CONFIRM
USE THE ARROWS TO MODIFY
SELECT DAYS ON WHICH YOU WANT
TO COPY SCHEDULE OF THURSDAY
MONTUEWEDTHU
USE THE ARROWS TO MODIFY
MAIN
FRI
SATSUN
CONFIRM
b
If the pressure drops frequently, contact the Technical
Assistance Centre.
For fault E091
The boiler has an auto-diagnostic system which, based on
the total number of hours in certain operating conditions, can
signal the need to clean the primary heat exchanger. The
intervention of the Technical Assistance Centre is necessary.
9
Page 10
Boiler faults list
ERROR
CODE
E010ame lockout/ACF electronic faultONnal
E011extraneous ame
E020limit thermostat
E030fan faultONnal
E040water transducer - check system water pressureONnal
E041water transducer - check system water pressure
E042water transducer faultONnal
E060conguration fault
E070
E077main zone water thermostatONtemporary
E080
E090
E091clean primary heat exchanger
--water pressure low - check the system
--water pressure high - check the system
--boiler board communication lostONtemporary
--BUS 485 communication lostONtemporary
fault ow sensor/overtemperature ow sensor/
fault return line probe/return line probe overtemperature/
outlet/return line probe dierential alarm
ERROR MESSAGERED LEDGREEN LEDRED and GREEN
ashing
0.2 sec. on/0.2 o
ashing
0.5 sec. on/0.5 o
ashing
0.5 sec. on/0.5 o
0.5 sec. on/0.5 o
ow/return sensor dierential alarm
fault ue gases probe/
ue gases overtemperature probe
ON
ON
0.5 sec. on/0.5 o
0.5 sec. on/0.5 o
ashing
0.5 sec. on/0.5 o
ashing
0.5 sec. on/0.5 o
ashing
ashing
ashing
DESCRIPTION OF
temporary
nal
temporary
temporary
temporary/nal/
nal
temporary/nal/
nal
temporary
nal
temporary
temporary
temporary
ALARM TYPE
List of combustion faults
ERROR
CODE
E021iono alarmON
E022iono alarmON
E023iono alarmON
E024iono alarmON
E067iono alarmON
E088iono alarmON
E097iono alarmON
E085combustion fault/high COON
E094combustion fault/high COON
E095combustion fault/high COON
E058mains voltage faultON
E065current modulation alarmON
E086obstruction fumes alarmON
Warning lights
BOILER STATUSRED LEDGREEN LEDRED and GREENNOTES
Power-on
Vent cycle
OFF status
No heat request (stby)
Transitional ignition/
overtemperature
Presence of ameON
Chimney sweepONOnly if the ame is present
Screed heater
ERROR MESSAGE
ashing 0.5 sec. on/
1 sec. o
ashing 1 sec.on/
1 sec. o
LED
RED
ashing 0.5 sec. on/
1 sec. o
ashing 0.3 sec. on/
0.5 sec. o
ashing 0.3 sec. on/
0.5 sec. o
ashing 0.3 sec. on/
0.5 sec. o
ashing 1 sec.on/
1 sec. o
LED
GREEN
These are temporary alarms that if they occur 6 times in an hour they
become denitive; the alarm E097 is displayed and is followed by post-
purging for 45 seconds at the fan’s maximum speed.
It is not possible to release the alarm before the end of the post-purging
unless the boiler’s power supply is switched o.
These are temporary alarms that if they occur 3 times in an hour they
become denitive; the last error to occur is displayed and is followed by a
post-purging of 5 minutes at the fan’s maximum speed.
It is not possible to release the alarm before the end of the post-purging
unless the boiler’s power supply is switched o.
These are temporary faults that restrict the ignition cycle.
Temporary fault reported during the post ventilation. It is maintained a post
ventilation of 5 min at maximum fan speed.
ashing 0.5 sec. on/
0.5 sec. o
DESCRIPTION OF TYPE OF ALARM
The red and green LEDs come on at the same time
The red and green LEDs come sequentially one at a time
The red and green LEDs come on alternately
10
Page 11
3. HOW TO...
E020
LIMIT THERMOSTAT
REC10 ATTEMPTS EXHAUSTED
3.1 HOW TO TOP-UP THE SYSTEM PRESSURE
The system pressure must be checked periodically to ensure the
correct operation of the boiler. The system pressure is shown at
the top of the LCD display or can be read on the gauge located
on the underside of the appliance. When the boiler is at room
temperature, the system pressure should be approximately
1.0 bar. If the pressure requires ‘topping-up’ use the following
instructions as a guide.
- Locate the lling valve connections (usually beneath the
boiler, see g. 1).
- Attach the lling loop to both connections.
- Open the lling valve slowly until you hear water entering the
system.
- Close the lling valve when the pressure gauge (on the boiler)
reads between 1 and 1.5 BAR.
- Remove the lling loop from the connections.
3.2 HOW TO RESET THE APPLIANCE
Reset function
In order to reset the boiler’s operation in the event of a fault,
it is necessary to access the fault description screen. If the
lockout is of a non-volatile type that requires a reset procedure,
this will be indicated on the screen, and can be carried out by
pressing the “ok” button on the REC10.
E020
- heating frost-protection: this function is activated if the
temperature measured by the flow sensor drops below 5°C.
A heat request is generated in this phase with the ignition of
the burner at minimum output, which is maintained until the
outlet water temperature reaches 35° C;
- DHW frost-protection: the function starts if the temperature
measured by the DHW sensor falls below 5°C. A heat request
is generated in this phase with the ignition of the burner at
minimum output, which is maintained until the outlet water
temperature reaches 55° C.
b
The activation of the FROST-PROTECTION function
is indicated by a scrolling message at the base of the
REC10 display.
- pump anti-blocking: the circulating pump is energised
for a 30-second period if it remains inactive for more than
24-hours.
3.4 HOW TO SHUT DOWN THE SYSTEM FOR
LONG PERIODS
If the boiler will not be in used for a prolonged period of time,
the following operations must be carried out:
- switch the boiler to OFF
- isolate the appliance from the gas and electricity supplies.
In this case, the frost-protection and anti-blocking systems
are deactivated. Drain both the heating and domestic water
systems to avoid any risk of freezing.
BOILER
LIMTIT THERMOSTAT
PRESS OK RESET
At this point, if the correct operating conditions have been
restored, the boiler will restart automatically. If the attempts to
reset the fault do not restore the boiler’s functionality, please
contact your local Customer Support Service.
Up to a maximum of 3 reset attempts can be made using the
REC10, after which the machine must be disconnected from
the power supply to reset the number of attempts available.
b
Request the intervention of the Technical Assistance
Centre.
3.3 HOW TO SHUT DOWN THE SYSTEM FOR
SHORT PERIODS
If necessary the boiler status can be switched to the OFF
position during short periods of absence.
BOILER
OFF
OFF
WINTER
ON
OFF
3.5 HOW TO CARE FOR THE APPLIANCE
To clean the outer casing use only a clean damp cloth. Do not
use any scourers or abrasive cleaners.
Fig. 1
control
valve
ow/return
pipe
control
valve
temporary
connection
double
check valve
supply pipe
Provided that the electrical and gas supplies remain switched
ON to the appliance, the following frost-protection functions
will remain active in order to protect the appliance:
WINTER
11
Page 12
4. WHAT IF...
4.1 WHAT IF I SUSPECT A GAS LEAK
If you suspect a gas leak, turn o the gas supply at the gas
meter and contact your installer or local gas supplier. If you
require further advice please contact your nearest Vokèra oce.
4.2 WHAT IF I HAVE FREQUENTLY TO TOP-UP
THE SYSTEM
If the system regularly requires topping-up, it may be indicative
of a leak. Please contact your installer and ask him to inspect
the system.
4.3 WHAT IF THE APPLIANCE IS DUE ITS
ANNUAL SERVICE
Advice for tenants only
Your landlord should arrange for servicing.
Advice for homeowners
Please contact Vokèra Customer Service (0844 3910999 (UK)
or 056 7755057 (ROI) if you would prefer a Vokèra service
engineer or agent to service your appliance. Alternatively your
local GAS SAFE registered engineer may be able to service
the appliance for you.
4.4 WHAT IF I NEED TO CALL AN ENGINEER
If you think your boiler may have developed a fault, please contact
your installer or Vokèra Customer Services (0844 3910999 (UK) or 056 7755057 (ROI) have all your details to hand including
full address and postcode, relevant contact numbers, and your
appliance log book. It is a requirement of your warranty terms
& conditions that your Benchmark logbook has been lled out
correctly and is fully up to date.
12
Page 13
INSTALLATION AND SERVICING INSTRUCTIONS
INTRODUCTION
All installers are asked to follow the Benchmark Scheme by
adhering to the Code of Practise, which can be obtained from
www.centralheating.co.uk.
The evolve has a new ACC (Active Combustion Control) system.
This new control system ensures functionality, eciency and
low emissions under any conditions.
The ACC system uses an ionisation sensor immersed in the
burner ame, whose information allows the control board to
operate the gas valve that regulates the fuel.
This sophisticated control system provides the auto-regulation
of the combustion, so there is no need for an initial calibration.
The ACC system is able to adapt the boiler to operate with
dierent gas compositions, dierent outlet pipes lengths and
dierent altitudes (within the specied design limits).
The ACC system can also perform an auto-diagnostic operation
that locks out the burner before the permitted upper emission
limit is exceeded.
The evolve product family comprises a range of high-eciency
combination and system boilers. These appliances – by design
– incorporate electronic ignition, circulating pump, expansion
vessel, safety valve, pressure gauge and automatic by-pass.
The range is produced as room sealed, category II2H3P
appliances, suitable for internal wall mounting applications only.
Each appliance is provided with a fan powered ue outlet with
an annular co-axial combustion air intake that can be rotated
– horizontally – through 360 degrees for various horizontal or
vertical applications.
These appliances are designed for use with a sealed system
only; consequently they are not intended for use on open
vented systems.
This booklet is an integral part of the appliance. It is therefore
necessary to ensure that the booklet is handed to the person
responsible for the property in which the appliance is located/
installed. A replacement copy can be obtained online from the
Vokèra website - www.vokera.co.uk.
The boiler complies with basic requirements of the following
Directives:
- Regulation (EU) 2016/426;
- Yield directive: Article 7(2) and Annex III of directive 92/42/
EEC;
- Directive 2009/125/EC Ecodesign for energy-using
appliances;
- Regulation (EU) 2017/1369 Energy labeling;
- Delegated Regulation (EU) No. 811/2013;
- Delegated Regulation (EU) No. 813/2013.
At the end of its life, the product should be not be dis-
posed of as solid urban waste, but rather it should be
handed over to a dierentiated waste collection centre.
General layout
1 Analogue pressure gauge
2 Safety valve
3 Drain valve
4 Pump
5 Lower auto air vent
6 Return sensor
7 Burner
8 Inlet conveyor
9 Fan
10 Mixer
11 Ignition transformer
12 Top ue outlet
13 AAV hose
14 Upper auto air vent
15 Limit thermostat
16 Flow sensor
17 Ignition electrode
18 Detection electrode
19 Expansion vessel
20 Main heat exchanger
21 Pressure transducer
22 Injector
23 Gas valve
24 Siphon
R F G
R Heating return connection
F Heating ow connection
G Gas connection
Fig. 2
13
Page 14
SECTION 1 - DESIGN PRINCIPLES AND OPERATING SEQUENCE
1.1 PRINCIPLE COMPONENTS
• A fully integrated electronic control board featuring electronic
temperature control, anti-cycle control, pump over-run, selfdiagnostic fault indicator, full air/gas modulation
• Aluminium heat exchanger
• Electronic ignition with ame supervision
• Integral high-head pump
• Fan
• Expansion vessel
• Flue sensor
• Pressure transducer
• Safety valve
1.2 MODE OF OPERATION (at rest)
When the appliance is at rest and there are no requests for
heating or hot water, the following functions are active:
• frost-protection system: the frost-protection system protects
the appliance against the risk of frost damage, if the main
temperature falls to 5°C, the appliance will function on minimum
power until the temperature on main reaches 35°C.
• anti-block function: the anti-block function enables the pump
to be energised for short periods, when the appliance has
been inactive for more than 24-hours.
1.3 MODE OF OPERATION (Heating)
When there is a request for heat via the REC/or any external
control, the pump and fan are started, the fan speed will modulate
until the correct signal voltage is received at the control PCB.
At this point an ignition sequence is enabled.
Ignition is sensed by the electronic circuit to ensure ame stability
at the burner. Once successful ignition has been achieved, the
electronic circuitry increases the gas rate to 75% for a period of
15 minutes. Thereafter, the boiler’s output will either be increase
to maximum or modulate to suit the set requirement. When
the appliance reaches the desired temperature the burner will
shut down and the boiler will perform a three-minute anti-cycle
(timer delay).
When the request for heat has been satised the appliance
pump and fan may continue to operate to dissipate any residual
heat within the appliance.
1.4 SAFETY DEVICES
When the appliance is in use, safe operation is ensured by:
• a pressure transducer that monitors system water pressure
and will de-activate the pump, fan, and burner should the
system water pressure drop below the required minimum
value;
• fan speed sensor to ensure safe operation of the burner;
• a high limit thermostat that over-rides the temperature control
circuit to prevent or interrupt the operation of the burner;
• ame sensor that will shut down the burner when no ame
signal is detected and/or when incomplete combustion or
high emissions are detected;
• ue sensor that will shut down the burner if the ue threshold
temperature is exceeded;
• a safety valve which releases excess pressure from the
primary circuit.
NOTE
When the appliance is rst switched ON or when the electrical
supply is interrupted then restored, the appliance will enter a
short ‘purge’ cycle whereby the pump cycles ON & OFF for
approximately 2-minutes. Only when the ‘purge’ cycle has been
completed, will the appliance go through an ignition sequence.
Main heat
exchanger
temperature
Expansion
vessel
Pump
Drain
valve
Return
sensor
CH
return
Lower
AAV
Analogue
pressure
gauge
Automatic
by-pass
Flow temperature
sensor
Pre
ssure
transduce
Safety
valve
r
CH
ow
Upper
AAV
High
limit
thermostat
Fig. 3
14
Page 15
SECTION 2 - TECHNICAL DATA
2.1 Central Heatingevolve 18Sevolve 24Sevolve 30Sevolve 35S
Heat input (kW)18.0024.0032.0035.00
Maximum heat output (kW) 60/80°C17.6023.5431.3934.30
Minimum heat output (kW) 60/80°C3.614.194.995.87
Maximum heat output (kW) 30/50°C19.1725.5634.0837.21
Minimum heat output (kW) 30/50°C3.994.585.286.32
Heat input RANGE RATED (Qn) (kW)18.0024.0032.0035.00
Minimum heat input RANGE RATED (Qm) (kW)6.704.305.106.00
Top100mm** from casing or 25mm above ue elbow (whichever is applicable)**
Bottom100mm^
Front450mm^^
* It may be necessary to remove adjacent components if component removal/replacement is required
** Consideration should be given to providing reasonable clearance for the insertion of a FGA probe.
^ This can be reduced to 4mm if a removal panel enables the required 100mm
^^ When installed in a cupboard, this dimension can be reduced to 4mm provided that the required 450mm
is available when the door is opened/removed.
2.6 Connections
Flow & return22mm
Gas15mm
Safety valve15mm
Condense21mm
2.7 Electrical
Power consumption CH (Watts)54659385
Voltage (V/Hz)230/50
Internal fuse4 A T (for PCB) - 3.15A F (for connections block)
External fuse3A
2.8 Flue Details (concentric 60-100)
Maximum horizontal ue length (60/100mm)10.0 m10.0 m6.0 m5.0 m
Maximum vertical ue length (60/100mm)11.0 m11.0 m7.0 m6.0 m
2.9Eciency
SEDBUK (%)90.2690.4090.4090.35
2.10 Emissions
CO2 @ maximum output (%) (*)9.29.09.09.0
CO2 @ minimum output (%) (*)9.18.98.89.1
CO @ maximum output (ppm)140150160220
CO @ minimum output (ppm)10102015
NOx ratingclass 6class 6class 6class 6
2.11 Fan rotations
Number of fan rotations with slow ignition (rpm)5,5005,5005,0005,000
Maximum number of heating fan rotations (rpm)5,6006,5008,0007,000
Minimum number of heating fan rotations (rpm)1,5001,5001,7001,600
(*) CO2 tolerance = +0.6% -1%
15
Page 16
ParameterSymbolevolve
18S
evolve
24S
evolve
30S
evolve
35S
Unit
Seasonal space heating energy eciency class-AAAAWater heating energy eciency class-----Rated heat outputPnominal18243134kW
Seasonal space heating energy eciencyηs94949494%
Useful heat output
At rated heat output and high-temperature regime (*)P417.623.531.434.3kW
At 30% of rated heat output and low-temperature
regime (**)P15.97.910.511.5kW
Usefuleciency
At rated heat output and high-temperature regime (*)η488.288.388.288.2%
At 30% of rated heat output and low-temperature
regime (**)η198.998.998.698.5%
Auxiliary electricity consumption
At full loadelmax28.037.031.434.3W
At part loadelmin14.014.010.511.5W
In Stand-by modePSB3.03.03.03.0W
Other parameters
Stand-by heat lossPby42.042.046.042.0W
Pilot ame energy consumptionPign----W
Annual energy consumptionQHE37425662GJ
Sound power level, indoors
(*) High-temperature regime means 60 °C return temperature at heater inlet and 80 °C feed temperature at heater outlet.
(**) Low temperature means for condensing boilers 30 °C, for low-temperature boilers 37 °C and for other heaters 50 °C
return temperature (at heater inlet).
NOTE (if the outdoor temperature sensor or the control panel, or even both devices, are present in the boiler)
With reference to the Delegated Regulation (EU) No. 811/2013, the information in the table can be used for completing the product data sheet and
the labelling for room heating appliances, for mixed heating appliances, for all those appliances for enclosed space heating, for temperature control
devices and solar devices:
ADDED DEVICESCLASSBONUS
OUTDOOR TEMPERATURE SENSORII2%
CONTROL PANEL*V3%
OUTDOOR TEMPERATURE SENSOR + CONTROL PANEL*VI4%
(*) Set as ambient regulator
16
Page 17
2.12 PUMP DUTY
Fig. 4 shows the ow-rate available – after allowing for pressure loss through the appliance – for system requirements. When
using this graph, apply only the pressure loss of the system.
600
550
500
450
400
350
300
250
Residual head (mbar)
200
150
100
50
0
01002003004005006007 008009001000110 01 200
Flow rate (l/h)
Fig. 4
Fig. 5
Key Location Minimum distance
A Below an opening (window, air-brick, etc.) 300 mm
B Above an opening (window, air-brick, etc.) 300 mm
C To the side of an opening (window, air-brick, etc.) 300 mm
D Below gutter, drain-pipe, etc. 25 mm
E Below eaves 25 mm
F Below balcony, car-port roof, etc. 25 mm
G To the side of a soil/drain-pipe, etc. 25 mm (60mm for 80/125mm)
H From internal/external corner 25 mm (60mm for 80/125mm)
I Above ground, roof, or balcony level 300 mm
J From a surface or boundary facing the terminal 600 mm*
K From a terminal facing a terminal 1200 mm
L From an opening in the car-port into the building 1200 mm
M Vertically from a terminal on the same wall 1500 mm
N Horizontally from a terminal on the same wall 300 mm
P From a structure to the side of the vertical terminal 300 mm
Q From the top of the vertical terminal to the roof ashing As determined by the xed collar
of the vertical terminal
R To the side of a boundary 300 mm
S To the side of an opening or window on a pitched roof 600 mm
T Below an opening or window on a pitched roof 2000 mm
V From a vertical terminal to an adjacent opening (window, air-brick, etc.) (call Vokera technical for advice)
W From a vertical terminal to an adjacent vertical terminal 300 mm (only if both terminals are the same height)
*The possibility that this may be deemed as causing a nuisance, should be considered
17
Page 18
SECTION 3 - CONTROL PANEL (REC10)
FRI
HOT WATER TEMPERATURE
The REC10 is a fully functional UI (User Interface)
that acts as a visual reference for the appliance and
system status; and can also be used to view, input
and adjust relevant system parameters and functions.
The centre of the UI will normally display the current
operating temperature (according to the mode of
operation); however when the screensaver is active,
the current time will be displayed.
The value expressed in bar refers to the system’s
water pressure.
The top of the screen shows the information regarding
the current date and time, as well as the outdoor
temperature, if available.
On the left and right sides are displayed the icons
indicating the status of the system; their meaning is
as follows.
18/05/201312:17
MENU
PLANT
bar
1.3
°C
42
INFOSET
STATE
LED
REC10
LED
REC10
Key area
This icon indicates that the OFF operating status mode has been set. Any ignition request is ignored except for the frost-protection function.
The pump anti-lock and frost protection functions remain active.
This icon indicates that WINTER mode has been selected (HEATING function enabled). If a heating request from the main zone is in
progress, the icon will be flashing.
This icon indicates that the circuit for domestic hot water production is enabled. When a domestic hot water request is in progress, the icon
flashes (default value - parameter: “water tank type = 0”).
When the “embedded clock ” is enabled this icon indicates that the system heating (main zone) is in AUTOMATIC mode (the management
of the heating requests follows the ON/OFF times that have been programmed).
If the heating function is not enabled during the current time frame, the icon will be crossed out.
When the “central heating programming timing” is enabled this icon indicates that the system heating (main zone) is in MANUAL mode (the
management of the heating requests does not follow what has been set with the programming timing, but it is always active).
Light signal indicating the operating status of the boiler. Can be red or green (see specific paragraph)
Boiler control panel
ok= confirm
back= ret
cancel selection
up= allows you to choose between the options PLANT-STATE-SET-INFO-MENU and to
down= allows you to choose between the options PLANT-STATE-SET-INFO-MENU and to
urn to the previous screen
return to the main screen (press > 2 sec.)
submenus
submenus
scrolling upwards
scrolling down
surf through the
surfe through the
Pressing the keys
from among the following options:
• PLANT: the display will indicate the temperature of the flow
• STATE/BOILER: enables access to choose the operating
• STATE/MAIN ZONE (if embedded clock disabled): enables
• STATE/MAIN ZONE (if embedded clock is enabled):
• SET: to view or adjust the heating setpoint value
• INFO: to view the current values or status of the various
• MENU: to access the system’s configuration menus.
18
OFFThis icon indicates that the system (main zone) has been set to off (not active).
This icon indicates that the system is detecting the presence of a flame.
This icon indicates the presence of an anomaly, and is always flashing.
“up” and “down”
it is possible to choose
The configuration MENU is organised with a multi-access
level tree structure. With the “ok” key you can access the
selected submenu, with the
sensor of the boiler
possible to navigate through the submenus, while the “back”
key takes you back to the previous level.
mode of the appliance: OFF, Winter
access to choose the operating mode (On or OFF) of the
main heating zone
enables access to choose operating mode of the embedded
clock (AUTO, MANUAL, OFF)
An access level has been fixed for each submenu: USER level,
always available; TECHNICAL level, password protected.
Below is a summary of the MENU tree structure of the REC10.
b
Some of the information might not be available on the
REC10 depending on the access level, the status of the
machine or the system conguration.
appliance inputs/sensors
“up” and “down”
keys it is
Page 19
MENU
Only zones with
20°C (BT)
45°C (BT)
(BT)
Only mixing z ones with A
Only mixing z ones with ACTUATION=BE16
Only
SETTINGS
TIME SCHEDULE
TECHNICAL
TIME & DATE
LANGUAGE
BACKLIGHT
MAIN
ZONE1
ZONE2
DHW
DHW HEAT PUMP
INSTALLATION
DEFAULT VALUE
FACTORY SET
ZONES MANAGER
MODIFY ZONE MAIN MAIN / ZONE 1 / ZONE2 INSTALLER
SENSOR CALIBRATION 0,0°C - 6,0°C 6,0°C INSTALLER
SYSTEM RESET
ACTUATION TYPE
REQUEST TYPE THERMOSTAT
BE16 ADDRESS - - 1 6
HYDRAULIC CONF DIRECT ZONE DIRECT ZONE MIXING ZONE
ZONE TYPE HIGH TEMP. HIGH TEMP. LOW TEMP. INSTALLER
MIN CH SET
MAX CH SET
CHANGE NAME
PI - PROPORTIONAL 5 0 99
PI - INTEGRAL 10 0 99
VALVE RUN 120 sec 0 sec 240 sec
CLOSING AT POWE R ON 140 sec 0 sec 240 sec
OUTLET OVER 55°C 0°C 100°C
OUTLET OVER TEST TIME 0min 0min 240min
OUTLET OVER WAIT TIME 2min VALVE RUN 240min
OUTLET OVER REST TIME 2min 0min 240min
FREEZE PROT TEMP 6°C -20°C 50°C
FREEZE PROT OFFSET ZONE 5°C 1°C 20°C
FREEZE PROT T EXT 10°C 0°C 100°C
POR
ADD ZONE
DELETE ZONE
in the AMBIENT)
5 min 1 min 15 min USER
ITRF05/AKM ITRF05/AKM BE16
40°C (AT)
80,5°C (AT)
0 (1 if REC10
MINIMUM
VALUE
ITALIANO / ENGLISH USER
THERMOSTAT / TEMPERATURE PROBE /
REC10 MASTER / REC10 SLAVE
20°C MAX CH SET INSTALLER
MIN CH SET
0 1 INSTALLER
MAXIMUM
VALUE
80,5°C (AT)
45°C
Only zones with ACTUATION = BE16
Only mixing z ones with ACTUATION=BE16
Only mixing z ones with ACTUATION=BE16
Only BT zones with ACTUATION =BE16
Only BT zones with ACTUATION =BE16
Only BT zones with ACTUATION =BE16
BT zones with ACTUATION =BE16
Only zones with ACTUATION = BE16
Only zones with ACTUATION = BE16
Only zones with ACTUATION = BE16
ACCESS LEVEL
Only if POR = 1
Only if POR = 1
Only if POR = 1
Only MAIN zone
NOTES
USER
USER
USER
USER
USER
USER
USER
USER
INSTALLER
INSTALLER
INSTALLER
INSTALLER
INSTALLER
INSTALLER
ACTUATION = BE16
INSTALLER
INSTALLER
INSTALLER
SERVICE
CTUATION=BE16
SERVICE
SERVICE
SERVICE
SERVICE
SERVICE
SERVICE
SERVICE
SERVICE
SERVICE
SERVICE
INSTALLER
INSTALLER
INSTALLER
VALUE
SET
19
Page 20
Only in instantaneous configuration
DEFAULT VALUE
FACTORY SET
PARAMETERSINSTALLER
TIMER OFF CH3 min0 min20 minINSTALLER
HYST ON HIGH TEMP5°C2°C10°CSERVICE
HYST OFF HIGH TEMP5°C2°C10°CSERVICE
HYST ON LOW TEMP3°C2°C10°CSERVICE
HYST OFF LOW TEMP3°C2°C10°CSERVICE
SP INCR HIGH TEMP5°C0°C10°CSERVICE
SP INCR LOW TEMP0°C0°C6°CSERVICE
INCR COOLING SP0°C0°C10°CSERVICE
PUMP DUTY CYCLE850100INSTALLER
RESET TIMERS CHFUNC. NOT ACTIVEFUNC. NOT ACTIVEFUNCTION ACTIVEINSTALLER
DHW THERMOSTATRELATEDRELATEDABSOLUTE
SLIDING OUTLET
CH DELAY POST-DHW0 0 1 SERVICE
CH DELAY TIME6sec1sec255sec
DEACTIVATE FUNC. DEACTIVATE FUNC. ACTIVATE FUNCTION
MINIMUM
VALUE
MAXIMUM
VALUE
ACCESS LEVEL
NOTES
INSTALLER
INSTALLER
SERVICE
If CH DELAY POST-DHW = 1
SET
VALUE
RESS TRANSDUCE R
P
LOAD ENABLE0 0 1
ST
ART LOADING VALUE
PREHEATING0 0 2
DHW DELAY
DO_AUX1
THERMOREGULATIONINSTALLER
CLIMATIC CURVESMAINMAIN / ZONE1 / ZONE2 INSTALLER
FIXED SET POINT
NIGHT COMPFUNC. NOT ACTIVEFUNC. NOT ACTIVEFUNCTION ACTIVE
Through the REC10 it is possible to access, using the
TECHNICAL menu, a series of parameters that can be
programmed to allow you to personalise the operation of the
boiler:
- select MENU on the initial page of the REC10 and press
the key
18/05/201312:17
MENU
PLANT
bar
1.3
°C
30
INFOSET
.3
STATE
- keep the keys
enter the
password menu (about 5 sec)
and
SETTINGS
pressed at the same time to
MENU
12:17
- using the keys and select the value of the
password to
access the INSTALLER or SERVICE
authorisation level, depending on the level of the tree menu,
then press the key
INSERT PASSWORD
00
- select TECHNICAL with the keys and , confirming
the selection with the key
- access the desired menu and change/view the parameter
concerned (see the menu tree on page 19).
It is possible to return to the start page at any time by keeping
the key “back” pressed for at least 2 seconds.
MENU
SETTINGS
TECHNICAL
SELECT OPTION
23
Page 24
SECTION 4 - GENERAL REQUIREMENTS (UK)
BS 5440PART 1FLUES
BS 5440PART 2FLUES & VENTILATION
BS 5449PART 1FORCED CIRCULATION HOT WATER SYSTEMS
BS 6798INSTALLATION OF BOILERS OF RATED INPUT NOT EXCEEDING 70kW
BS 6891LOW PRESSURE INSTALLATION PIPES
This appliance must be installed by a competent person
in accordance with the Gas Safety (Installation & Use)
Regulations.
4.1 RELATED DOCUMENTS
The installation of this boiler must be in accordance with the
relevant requirements of the Gas Safety (Installation & Use)
Regulations, the local building regulations, the current I.E.E.
wiring regulations, the bylaws of the local water undertaking,
the Building Standards (Scotland) Regulation, and Building
Standards (Northern Ireland) Regulations.
It should be in accordance also with any relevant requirements
of the local authority and the relevant recommendations of the
following British Standard Codes of Practice.
4.2 LOCATION OF APPLIANCE
The appliance may be installed in any room or internal space,
although particular attention is drawn to the requirements
of the current I.E.E. wiring regulations, and in Scotland, the
electrical provisions of the Building Regulations, with respect
to the installation of the appliance in a room or internal space
containing a bath or shower.
When an appliance is installed in a room or internal space
containing a bath or shower, the appliance or any control
pertaining to it must not be within reach of a person using the
bath or shower (refer to IEE regs).
The location chosen for the appliance must permit the provision
of a safe and satisfactory ue and termination. The location
must also permit an adequate air supply for combustion
purposes and an adequate space for servicing and air
circulation around the appliance. Where the installation of the
appliance will be in an unusual location special procedures
may be necessary, BS 6798 gives detailed guidance on this
aspect.
A compartment used to enclose the appliance must be
designed and constructed specically for this purpose. An
existing compartment/cupboard may be utilised provided that
it is modied to suit.
Details of essential features of compartment/cupboard design
including airing cupboard installations are given in BS 6798.
This appliance is not congured for external installation
applications.
4.3 GAS SUPPLY
The gas meter – as supplied by the gas supplier – must be
checked to ensure that it is of adequate size to deal with
the maximum rated input of all the appliances that it serves.
Installation pipes must be tted in accordance with BS 6891.
Pipe work from the meter to the appliance must be of adequate
size. Pipes of a smaller size than the appliance gas inlet
connection must not be used. The installation must be tested
for soundness in accordance with BS6891.
If the gas supply serves more than one appliance, it must
be ensured that an adequate supply is maintained to each
appliance when they are in use at the same time.
NOTE
It is recognised that ‘pressure loss’ through the gas cock and
gas valve may result in a pressure drop of approximately
2mbar between the gas meter and gas valve inlet test
point; this will not impair the performance of the appliance,
provided that a dynamic pressure of 18mbar is available at
the appliance inlet.
4.4 FLUE SYSTEM
The terminal should be located where the dispersal of combustion
products is not impeded and with due regard for the damage
and discoloration that may occur to building products located
nearby. The terminal must not be located in a place where it is
likely to cause a nuisance (see g. 5).
24
In cold and/or humid weather, water vapour will condense
on leaving the terminal; the eect of such pluming must be
considered.
If installed less than 2m above a pavement or platform to which
people have access (including balconies or at roofs) the terminal
must be protected by a guard of durable material. The guard
must be tted centrally over the terminal. Refer to BS 5440
Part 1, when the terminal is 0.5 metres (or less) below plastic
guttering or 1 metre (or less) below painted eaves.
4.5 AIR SUPPLY
The following notes are intended for general guidance only. This
appliance is a room-sealed, fan-ued boiler, consequently it
does not require a permanent air vent for combustion air supply.
When installed in a cupboard or compartment, ventilation for
cooling purposes is also not required.
4.6 WATER CIRCULATION
Detailed recommendations are given in BS 5449 Part 1 and
BS 6798. The following notes are for general guidance only.
4.6.1 PIPEWORK
It is recommended that copper tubing to BS 2871 Part 1 is used
in conjunction with soldered capillary joints. Where possible
pipes should have a gradient to ensure air is carried naturally to
air release points and that water ows naturally to drain cocks.
Except where providing useful heat, pipes should be insulated
to avoid heat loss and in particular to avoid the possibility of
freezing. Particular attention should be paid to pipes passing
through ventilated areas such as under oors, loft space, and
void areas.
4.6.2 AUTOMATIC BY-PASS
The appliance has a built-in automatic by-pass, consequently
there is no requirement for an external by-pass, however the
design of the system should be such that it prevents boiler
‘cycling’.
4.6.3 DRAIN COCKS
These must be located in accessible positions to facilitate
draining of the appliance and all water pipes connected to the
appliance. The drain cocks must be manufactured in accordance
with BS 2879.
4.6.4 AIR RELEASE POINTS
These must be positioned at the highest points in the system
where air is likely to be trapped. They should be used to expel
trapped air and allow complete lling of the system.
4.6.5 EXPANSION VESSEL
The appliance has an integral expansion vessel to accommodate
the increased volume of water when the system is heated.
Refer to the specication table for more detailed information.
4.6.6 FILLING POINT
A method for initial lling of the system and replacing water lost
during servicing etc. directly from the mains supply, should be
provided (see g. 6). This method of lling complies with the
current Water Supply (Water Fittings) Regulations 1999 and
Water Bylaws 2000 (Scotland).
4.6.7 LOW PRESSURE SEALED SYSTEM
An alternative method of lling the system would be from an
independent make-up vessel or tank mounted in a position at
least 1 metre above the highest point in the system and at least
5 metres above the boiler (see g. 7).
The cold feed from the make-up vessel or tank must be tted
with an approved non-return valve and stopcock for isolation
purposes. The feed pipe should be connected to the return pipe
as close to the boiler as possible.
Page 25
4.6.8 FREQUENT FILLING
Frequent lling or venting of the system may be indicative
of a leak. Care should be taken during the installation of the
appliance to ensure all aspects of the system are capable of
withstanding pressures up to at least 3 bar.
4.7 ELECTRICAL SUPPLY
The appliance is supplied for operation on 230V @ 50Hz electrical
supply; it must be protected with a 3-amp fuse (supplied). The
method of connection to the mains electricity supply must allow
for complete isolation from the supply. The preferred method is
by using a double-pole switch with a contact separation of at
least 3mm. The switch must only supply the appliance and its
corresponding controls, i.e. time clock, room thermostat, etc.
Alternatively an un-switched shuttered socket with a fused 3-pin
plug both complying with BS 1363 is acceptable.
Warning!
This appliance must be earthed.
4.8 MOUNTING ON A COMBUSTIBLE SURFACE
The appliance can be mounted on a wall of combustible material
without any requirement to t any additional protective (re-
resistant) material.
4.9 TIMBER FRAMED BUILDINGS
If the appliance is to be tted in a timber framed building, it
should be tted in accordance with the Institute of Gas Engineers
publication (IGE/UP/7) ‘Guide for Gas Installations in Timber
Frame Buildings’.
4.10 WATER TREATMENT
Vokera recommend that water treatment be carried out in
accordance with the Benchmark Guidance on water treatment
in central heating systems. If water treatment products are to
be used, then they must be entirely suitable for use with an
aluminium heat exchanger. Any water treatment product, must
be administered in strict accordance with the manufacturer’s
instructions.
If the appliance is to be installed to an existing system; water
treatment and ushing of the complete heating system should
be carried out in accordance with BS 7593 and the Benchmark
Guidance on water treatment in central heating systems.
ow/return
pipe
Automatic
air-vent
control
valve
Make-up vessel
or tank
Non-return
valve
temporary
connection
double
check valve
Stopcock
Heating
return
Fig. 6
control
valve
supply
pipe
5.0 metres minimum
Fig. 7
SECTION 4A - GENERAL REQUIREMENTS (EIRE)
This appliance must be installed by a competent person in
accordance with and dened by, the Standard Specication
(Domestic Gas Installations) Declaration (I.S. 813).
4A.1 RELATED DOCUMENTS
The installation of this boiler must be in accordance with the
relevant requirements of the local building regulations, the
current ETCI National Rules for Electrical Installations, and the
bylaws of the local water undertaking.
It should be in accordance also with any relevant requirements
of the local and/or district authority.
4A.2 LOCATION OF APPLIANCE
The appliance may be installed in any room or internal space,
although particular attention is drawn to the requirements of
the current ETCI National Rules for Electrical Installations, and
I.S. 813, Annex K.
When an appliance is installed in a room or internal space
containing a bath or shower, the appliance or any control
pertaining to it must not be within reach of a person using the
bath or shower.
The location chosen for the appliance must permit the provision
of a safe and satisfactory ue and termination. The location must
also permit an adequate air supply for combustion purposes
and an adequate space for servicing and air circulation around
the appliance. Where the installation of the appliance will be
in an unusual location special procedures may be necessary,
refer to I.S. 813 for detailed guidance on this aspect.
A compartment used to enclose the appliance must be
designed and constructed specically for this purpose. An
existing compartment/cupboard may be utilised provided that
it is modied to suit.
This appliance is not congured for external installation.
4A.3 GAS SUPPLY
The gas meter – as supplied by the gas supplier – must be
checked to ensure that it is of adequate size to deal with
the maximum rated input of all the appliances that it serves.
Installation pipes must be tted in accordance with I.S. 813.
Pipe work from the meter to the appliance must be of adequate
size. Pipes of a smaller size than the appliance gas inlet
connection must not be used. The installation must be tested
for soundness in accordance with I.S. 813.
If the gas supply serves more than one appliance, it must
be ensured that an adequate supply is maintained to each
appliance when they are in use at the same time.
NOTE
It is recognised that ‘pressure loss’ through the gas cock and
gas valve may result in a pressure drop of approximately
2mbar between the gas meter and gas valve inlet test
point; this will not impair the performance of the appliance,
provided that a dynamic pressure of 18mbar is available at
the appliance inlet.
25
Page 26
4A.4 FLUE SYSTEM
The terminal should be located where the dispersal of combustion
products is not impeded and with due regard for the damage
and discoloration that may occur to building products located
nearby. The terminal must not be located in a place where it is
likely to cause a nuisance (see I.S. 813).
In cold and/or humid weather, water vapour will condense
on leaving the terminal; the eect of such pluming must be
considered.
If installed less than 2m above a pavement or platform to
which people have access (including balconies or at roofs)
the terminal must be protected by a guard of durable material.
The guard must be tted centrally over the terminal. Refer to
I.S. 813, when the terminal is 0.5 metres (or less) below plastic
guttering or 1 metre (or less) below painted eaves.
4A.5 AIR SUPPLY
The following notes are intended for general guidance only.
This appliance is a room-sealed, fan-ued boiler, consequently it
does not require a permanent air vent for combustion air supply.
When installed in a cupboard or compartment, ventilation for
cooling purposes is also not required.
4A.6 WATER CIRCULATION
Specic recommendations are given in I.S. 813. The following
notes are for general guidance only.
4A.6.1 PIPEWORK
It is recommended that copper tubing be used in conjunction
with soldered capillary joints..
Where possible pipes should have a gradient to ensure air
is carried naturally to air release points and that water ows
naturally to drain cocks.
Except where providing useful heat, pipes should be insulated
to avoid heat loss and in particular to avoid the possibility of
freezing. Particular attention should be paid to pipes passing
through ventilated areas such as under oors, loft space, and
void areas.
4A.6.2 AUTOMATIC BY-PASS
The appliance has a built-in automatic by-pass, consequently
there is no requirement for an external by-pass, however the
design of the system should be such that it prevents boiler
‘cycling’.
4A.6.3 DRAIN COCKS
These must be located in accessible positions to facilitate
draining of the appliance and all water pipes connected to the
appliance.
4A.6.4 AIR RELEASE POINTS
These must be positioned at the highest points in the system
where air is likely to be trapped. They should be used to expel
trapped air and allow complete lling of the system.
4A.6.8 FREQUENT FILLING
Frequent lling or venting of the system may be indicative
of a leak. Care should be taken during the installation of the
appliance to ensure all aspects of the system are capable of
withstanding pressures up to at least 3 bar.
4A.7 ELECTRICAL SUPPLY
The appliance is supplied for operation on 230V @ 50Hz electrical
supply; it must be protected with a 3-amp fuse (supplied). The
method of connection to the mains electricity supply must allow
for complete isolation from the supply. The preferred method is
by using a double-pole switch with a contact separation of at
least 3mm. The switch must only supply the appliance and its
corresponding controls, i.e. time clock, room thermostat, etc.
Alternatively an un-switched shuttered socket with a fused 3-pin
plug both complying with BS 1363 is acceptable.
Warning!
This appliance must be earthed.
4A.8 MOUNTING ON A COMBUSTIBLE SURFACE
The appliance can be mounted on a wall of combustible material
without any requirement to t any additional protective (re-
resistant) material.
4A.9 TIMBER FRAMED BUILDINGS
If the appliance is to be tted in a timber framed building, it
should be tted in accordance with I.S. 813 and local Building
Regulations.
The Institute of Gas Engineers publication (IGE/UP/7) ‘Guide
for Gas Installations in Timber Frame Buildings’ gives specic
advice on this type of installation.
4A.10 WATER TREATMENT
Vokera recommend that water treatment be carried out in
accordance with the Benchmark Guidance on water treatment
in central heating systems. If water treatment products are to
be used, then they must be entirely suitable for use with an
aluminium heat exchanger. Any water treatment product, must
be administered in strict accordance with the manufacturer’s
instructions.
If the appliance is to be installed to an existing system; water
treatment and ushing of the complete heating system should
be carried out in accordance with BS 7593 and the Benchmark
Guidance on water treatment in central heating systems.
4A.11 DECLARATION OF CONFORMITY
A Declaration of Conformity (as dened in I.S. 813) must be
provided on completion of the installation.
A copy of the declaration must be given to the responsible
person and also to the gas supplier if required.
4A.6.5 EXPANSION VESSEL
The appliance has an integral expansion vessel to accommodate
the increased volume of water when the system is heated.
Refer to the specication table for more detailed information.
4A.6.6 FILLING POINT
A method for initial lling of the system and replacing water
lost during servicing etc. should be provided (see g. 6). You
should ensure this method of lling complies with the local water
authority regulations.
4A.6.7 LOW PRESSURE SEALED SYSTEM
An alternative method of lling the system would be from an
independent make-up vessel or tank mounted in a position
at least 1 metre above the highest point in the system and at
least 5 metres above the boiler (see g. 7). The cold feed from
the make-up vessel or tank must be tted with an approved
non-return valve and stopcock for isolation purposes. The feed
pipe should be connected to the return pipe as close to the
boiler as possible.
26
Page 27
SECTION 5 - INSTALLATION
5.1 DELIVERY
Due to the weight of the appliance it may be necessary for two
people to lift and attach the appliance to its wall bracket. The
appliance is contained within a heavy-duty cardboard carton.
Lay the carton on the oor with the writing the correct way up.
5.2 CONTENTS
Contained within the carton is:
• the boiler
• the wall bracket
• carton template
• an accessories pack containing appliance service connections
and washers
• the instruction pack containing the installation, servicing & user
instructions, guarantee registration card and a 3-amp fuse.
5.3 UNPACKING
At the top of the carton pull both sides open – do not use a
knife – unfold the rest of the carton from around the appliance,
carefully remove all protective packaging from the appliance and
lay the accessories etc. to one side. Protective gloves should
be used to lift the appliance, the appliance back-frame should
be used for lifting points.
5.4 PREPARATION FOR MOUNTING THE
APPLIANCE
The appliance should be mounted on a smooth, vertical,
surface, which must be capable of supporting the full weight of
the appliance. Care should be exercised when determining the
position of the appliance with respect to hidden obstructions
such as pipes, cables, etc.
When the position of the appliance has been decided – using
the template supplied – carefully mark the position of the wall
mounting bracket and ue-hole (if applicable).
Top ue
5.5.1 CONCENTRIC HORIZONTAL FLUE
These instructions relate specically to the installation of
this appliance with the Vokera 60/100mm ‘X-type’ (click-t)
ue terminals and accessories. For specic instructions on
installing this appliance with an alternative Vokera ue system,
e.g. 80/125mm; please refer to the instructions supplied with
the specic ue system, or download the instructions from the
Vokera website. The appliance ue outlet elbow can be rotated
through 360º on its vertical axis. In addition the ue may be
extended from the outlet elbow in the horizontal plane (see 2.9).
A reduction must also be made to the maximum length (see
table below) when additional bends are used.
Reduction for additional bends
Bend Reductioninmaximumuelengthforeachbend
Using the template provided (A), mark and drill a 125mm hole
for the passage of the ue pipe. Each horizontal terminal,
incorporates an incline on the inner (60mm) pipe; this enables
the terminal to be installed on a level plane. However any
extended horizontal ue runs must incorporate a 3-degree fallback from the ue terminal towards the appliance. The xing
holes for the wall-mounting bracket should now be drilled and
plugged, an appropriate type and quantity of xing should be
used to ensure that the bracket is mounted securely. Once the
bracket has been secured to the wall, mount the appliance
onto the bracket.
90° bend
Fig. 11
Rear ue
Fig. 9
5.5 FITTING THE FLUE
This appliance incorporates a ‘click-t’ ue connection at the top
of the appliance, and also incorporates a rear-ue connection.
Should the rear-ue connection be preferred, the ue outlet will
require to be re-congured from a top outlet to a rear outlet.
Please refer to section 5.5.1.2 and the instructions supplied
with the rear-ue kit (code 29450133) on how to re-congure
the ue outlet and how to install the rear-ue terminal.
A
C
B
A
C
ange installed
as standard
FITTING THE HORIZONTAL FLUE KIT
Carefully measure the distance from the centre of the appliance
ue outlet to the edge of the nished outside wall (dimension X).
Add 65mm to dimension X to give you Dimension Y (see g. 12).
Measure dimension Y from the terminal end of the concentric
ue pipe and cut o the excess ensuring any burrs are removed.
IMPORTANT: The X-type ue terminals are supplied with
a sachet of silicone lubricant; smear a small amount of the
lubricant around both inner and outer connections, at both
ends of the ue bend.
NOTE: Attach the decorative white plastic trim to the ue pipe
at this point if it’s required.
Attach the ue bend to the ue terminal ensuring that both pipes
are fully inserted into the ue bend. Insert the assembled ue
terminal and bend into the pre-drilled hole and oer up the ue
bend to the appliance ue spigot.
27
Page 28
NOTE: The appliance incorporates a ‘click-t’ ue connection
(see g. 11). Ensure that both screws ‘C’ (g. 11) on the ‘clickt’ have been slackened o. Ensure that the bend is correctly
aligned with the connector and insert the ue bend into the
connector until it clicks into position (this is when the tabs at
points ‘A’ are located in the groove of the ue bend - see g.
11). Both screws (C) should now be tightened.
NOTE: If more convenient, the ue bend can be attached to the
appliance before connecting it to the ue terminal.
NOTE: Ensure that the outlet of the ue terminal is correctly
orientated as shown in g. 12.
NOTE
You must ensure that the entire ue system is properly supported
and connected. Seal the ue assembly to the wall using
cement or a suitable alternative that will provide satisfactory
weatherproong. The exterior trim can now be tted.
Fig. 12
A
terminal (see g. 11-14). The ue system should have a 3º rise
from the boiler to outside, to ensure any condense uid that
forms, is allowed to drain back to the appliance.
NOTE
When cutting an extension to the required length, you must
ensure that the excess is cut from the plain end of the extension
(see g. 11-14). Remove any burrs, and check that all seals are
located properly. You must ensure that the entire ue system is
properly supported and connected. Seal the ue assembly to
the wall using cement or a suitable alternative that will provide
satisfactory weatherproong. The interior and exterior trim can
now be tted.
Refer to g. 16 & 17 and the instructions supplied with the rearue kit (code 29450133) for details on how to re-congure the
appliance from a top outlet to a rear outlet.
Using the template provided, mark and drill a 125mm hole
for the passage of the ue pipe. The hole should be drilled
LEVEL as the terminal already incorporates a fall-back to
the appliance. The xing holes for the wall-mounting bracket
should now be drilled and plugged, an appropriate type and
quantity of xing should be used to ensure that the bracket is
mounted securely. Once the bracket has been secured to the
wall, attach the rear ue terminal to the appliance (using the
previously retained screws) and x the telescopic terminal to
the correct length (wall thickness) ensuring that the terminal
will protrude through the wall by the correct distance.
Once the terminal has been adjusted to the correct length,
ensure that the ue outlet is orientated to the correct position,
and then insert the xing screw (supplied) and attach the
sealing strip (supplied) at the ue joint.
NOTE: If required the telescopic section that incorporates the
At this point, lift the appliance and carefully insert the terminal
into and through the wall, ensuring that the wall bracket
engages with the corresponding holes at the top of the
appliance.
Fig.15
Fig.13
EXTENDING THE FLUE
Connect the bend - supplied with the ue terminal - to the
appliance ‘click-t’ connector.
IMPORTANT: The X-type ue terminals are supplied with
a sachet of silicone lubricant; smear a small amount of the
lubricant around both inner and outer connections, at both
ends of the ue bend.
NOTE: The appliance incorporates a ‘click-t’ ue connection
(see g. 11). Ensure that both screws ‘C’ (g. 11) on the ‘clickt’ have been slackened o. Ensure that the bend is correctly
aligned with the connector and insert the ue bend into the
connector until it clicks into position (this is when the tabs at
points ‘A’ are located in the groove of the ue bend - see g.
11). Both screws (C) should now be tightened. The additional
bends & extensions have push-t connections, care should be
taken to ensure that the correct seal is made when assembling
the ue system. Connect the required number of ue extensions
or bends (up to the maximum equivalent ue length) to the ue
28
A: cutting 8mm
pre-shearing
When reconguring the outlet from a top to a rear outlet, it is
necessary to remove the ‘click-t’ connector; replace all but
one of the securing screws - using the remaining screw to
secure the top outlet cap (g. 16).
When removing the rear outlet cap; retain the 4-screws as
these are required to attach the rear-ue terminal to the
appliance (g. 17).
Page 29
vertical
connection
Fig.16
Fig.17
Seal the ue assembly to the wall using cement or a suitable
alternative that will provide satisfactory weatherproong. The
exterior wall trim can now be tted.
Part No.Description Length
29450133Rear ue terminal825mm
5.5.2 CONCENTRIC VERTICAL FLUE
Using g.19 as a reference, cut a 110mm diameter hole in
the roof and/or ceiling to facilitate the route of the vertical ue
system. NOTE: ensure that the top of the appliance - if already
in position - is covered and protected from the possibility of any
dust or debris falling or entering the appliance via the ue outlet.
Fit the appropriate ashing to the roof and insert the vertical ue
terminal through the ashing from outside, ensuring that the
collar of the terminal is located over the outlet of the ashing.
The xing holes for the appliance wall mounting bracket should
now be drilled and plugged. An appropriate type and quantity
of xing should be used to ensure that the bracket is mounted
securely. Once the bracket has been secured to the wall, mount
the appliance onto the bracket.
If the vertical ue system requires additional extensions or bends,
connect these to the vertical terminal, ensuring the following:
- the maximum permitted ue length is not exceeded
- reductions to the maximum ue length have been made for
any bends that are used on the vertical ue system
- any horizontal sections of the ue system, incorporate a
3-degree fallback to the appliance
- the entire ue system is fully supported and secured using
the appropriate brackets
- if/when an extension is cut to a shorter length, ensure that
the excess length is cut from the plain end of the extension,
and that any burrs or rough edges are removed
- all seals are properly located before assembling or connecting
the ue system.
IMPORTANT: The VX ue terminal is supplied with a sachet of
silicone lubricant; smear a small amount of the lubricant around
both inner and outer connections, at both ends of the vertical
ue connector (supplied with the VX terminal).
NOTE: The appliance incorporates a ‘click-t’ ue connection
(see g. 18). Ensure that both screws ‘C’ (g. 11) on the ‘click-t’
have been slackened o. Ensure that the connector is correctly
aligned with the ‘click-t’ and insert it into the ‘click-t’ until it
clicks into position (this is when the tabs at points ‘A’ are located
in the groove of the vertical ue connector - see g. 18). Both
screws (C) should now be tightened.
NOTE: If more convenient, the vertical ue connector can be
attached to the vertical ue terminal/extension before connecting
it to the appliance.
A
C
B
A
C
ange installed
as standard
Fig.18
NOTE
Additional bends and/or extensions can be connected to the
terminal connector if desired, however if additional bends are
tted, a reduction must be made to the maximum ue length
(see table below).
Reduction for bends
Bend Reductioninmaximumuelengthforeachbend
The vertical ue terminal is 1.0 metre in length and cannot be
cut; therefore it may be necessary to adjust the height of the
appliance to suit or use a suitable extension.
29
Page 30
5.6 CONNECTING THE GAS AND WATER
The appliance is supplied with an accessory pack that includes
service valves. The service valves are of the compression type.
The accessory pack contains sealing washers’ etc, for use with
the service valves. When connecting pipe work to the valves,
tighten the compression end rst then insert the sealing washers
before tightening the valve to the appliance.
NOTE
It will be necessary to hold the valve with one spanner whilst
tightening with another.
5.6.1GAS(g.20)
The appliance is supplied with a 15mm service valve, connect
a 15mm pipe to the inlet of the valve and tighten both nuts.
NOTE
It will be necessary to calculate the diameter of the gas supply
pipe to ensure the appliance has an adequate supply of gas.
5.6.2FLOW&RETURN(g.20)
The appliance is supplied with 22mm service valves for the
ow and return connections, connect a 22mm pipe to the inlet
of each valve and tighten both nuts.
NOTE
Depending on system requirements, it may necessary to increase
the size of the ow & return pipe work after the service valve
connections.
5.6.3SAFETYVALVE(g.20)
Connect the safety valve connection pipe to the safety valve
outlet and tighten. The discharge pipe must have a continuous fall
away from the appliance to outside and allow any water to drain
away thereby eliminating the possibility of freezing.
The discharge pipe must terminate in a position where any water
- possibly boiling - discharges safely without causing damage or
injury, but is still visible.
Fig. 20
C/H ow
valve
Safety valve
outlet
Gas
cock
5.7 ELECTRICAL CONNECTIONS
The boiler is supplied with a y-lead. This lead can be used for
connection to the electrical supply. Connect the y-lead to a
fused plug or fused isolator in the following way:
• brown wire to LIVE supply
• blue wire to NEUTRAL supply
• green/yellow to EARTH connection.
Insert the supplied 3-AMP fuse into the fused isolator or fused
plug. Should the y-lead be unsuitable, refer to 5.7.3 for details
on how to connect the electrical supply directly to the boiler.
The electrical supply must be as specied in section 4/4A.
A qualied electrician should connect the appliance to the
electrical supply. If controls - external to the appliance - are
required, a competent person must undertake the design of
any external electrical circuits, please refer to section 8 for
detailed instructions. ANY EXTERNAL CONTROL OR WIRING
MUST BE SERVED FROM THE SAME ISOLATOR AS THAT
OF THE APPLIANCE. The supply cable from the isolator to the
appliance must be 3-core exible sized 0.75mm to BS 6500 or
equivalent. Wiring to the appliance must be rated for operation
in contact with surfaces up to 90 ºC.
The appliance is supplied with a ‘D-sub’ interface, that enables
various control congurations to be connected to the appliance
without any need for the removal of the casing.
NOTE: The appliance will enter a fault condition if/when the D-sub
interface is removed or incorrectly attached to the appliance.
For detailed wiring information and schematic diagrams see
Section 8.
D-sub Interface
- Loosen cover retaining screws (V) and remove cover.
- Refer to g. 22 and below for relevant wiring connections for
the envisaged controls regime:
- TA (5 & 6) - for use with a ‘voltage-free’ control, e.g. room
thermostat and/or clock (remove link wire)
- OT+ (13 & 14) - for use with BeSMART control
- SE (11 & 12) - for use with an external temperature sensor
- TBT (9 & 10) - for use as a fail-safe if/when an external
device fails, e.g. condensate pump.
- Make the required connections.
- Replace cover and re-tighten securing screws.
- Press and hold both tabs and insert the D-sub interface into
the D-sub socket on the appliance underside (g. 21).
- Tighten the securing screw V1.
C/H return valve
5.6.4 CONDENSATE DISPOSAL
This appliance will - under normal operating conditions - produce
condensate uid that will require to be disposed of via the
dwelling’s waste water drainage system.
Vokera strongly recommends that the condensate pipe is
connected to the internal waste water pipework in accordance
with BS6798.
BS6798 provides comprehensive instruction and advice on all
permissible condensate disposal methods; notwithstanding this,
it is essential that the following is strictly adhered to:
- use only plastic drainage pipe (minimum OD of 21.5mm)
- horizontal runs must incorporate a minimum 45mm fall per
metre, away from the appliance
- external pipework and/or pipework in unheated areas, must
have a minimum OD of 32mm and be insulated with Class-O
pipe insulation
- the route, type, and termination of the condensate disposal
method, must not permit any spillage of condensate uid,
into the dwelling in the event of a blockage or freezing of the
condesate pipework.
Should it not be possible to route and terminate the condensate
pipework internally using ‘gravity discharge’; Vokera
recommends that the Vokera condensate pump (code 404) be
considered as an alternative solution.
Ensure that the end-user is aware of the eect/consequences
of the condensate pipework becoming blocked or frozen.
V
Fig. 21
V1
30
Page 31
FRI
Fig. 22
9
10
11
3
1
2
-
A
1-2-3-4
5-6TARoom thermostat
7 - 8TBOLNot used
9-10TBTLow temperature limit thermostat
11-12SEOutdoor temperature sensor
13-14OT+Open therm
15-16SBOLNot used
17-18X1Not used
19-20X2Not used
4
+
B
(- A B +)
5
8
7
6
TA
TBOL
TBT
Voltage free contact input
Bus 485
(contact must be free of voltage)
13
12
OT+
SE
D
14
15
SBOL
16
17
18
X1
19
M20
20
X2
Opentherm Control
When an OT control is connected to the appliance, the UI
screen will display ‘Opentherm Connected’. The control
functions of the appliance UI will be transferred to the OT
control, which can then be used to set/adjust the main heating
zone settings and the hot water settings.
UI Functions When OT Control is Connected
STATE function is disabled on the UI and must be set/adjusted
via the OT control. The outlet HW temperature cannot be
adjusted via the appliance UI, and is set/adjusted via the OT
control.
INFO Menu
When an OT control is connected, the info menu will display
the HW set-point instead of the HW ow-rate.
NOTE
All/any functions of the ‘main’ zone are disabled on the
appliance UI and can only be accessed/adjusted via the OT
control.
18/05/201312:17
MENU
PLANT
bar
1.5
Open Therm connected
°C
STATE
42
INFOSET
HOT WATER TEMPERATURE
5.7.1 FRONT COVER REMOVAL
Refer to g. 23.
- Locate and remove screws ‘A’ that secure the spring clips to
the underside of the appliance.
- Gently unclip the spring clips ‘C’ and pull the front cover
outwards and then upwards in order to disengage it from the
tabs ‘B’ at the top of the appliance.
- Place the front cover in a safe area to avoid any risk of damage.
- Replace in the reverse order.
REMOVAL OF SIDE PANEL/S
Remove the front cover as indicated above:
- locate and remove the 2-screws that secure the side panel
to the appliance
- gently prise the side panel forward to release it from the
securing tabs on the appliance rear
- replace in the reverse order.
WARNING
b
DO NOT remove the ‘side’ panels if/when the appliance
has been installed to within the minimum clearances,
i.e. 2mm.
When retting the side panels, it is essential that the LH
panel is tted to the left side and the RH panel is tted to
the right side (refer to the attached label).
b
The front cover and
side panels are an intrinsic part
of the ‘room-sealed’ element of the appliance; any
damage that results in a loss of their integrity will
require the replacement of the cover.
b
The noise absorbing panels that are located inside
the front cover and side panels also act as seals to
ensure airtightness and the room-sealed integrity of
the appliance. It is essential that these are correctly
and/or side panels. Any subsequent damage or
deterioration to the noise absorbing panels must be
rectiedbeforetheappliancei
Fig. 23
A
s put back into service.
B
C
5.7.2 APPLIANCE MAIN ELECTRICAL SUPPLY INPUT
The appliance is supplied with an electrical y-lead (approx.
1.5m long) and the D-sub interface has a link wire inserted
across the TA terminals (5 & 6); these measures enable the
basic function of the appliance once the y-lead is connected
to the electrical supply. However if this is not suitable, then it is
possible to remove and replace the ‘y-lead’ with an alternative
method of connection to the electrical supply.
5.7.3 CONNECTING A 230V SUPPLY TO THE
APPLIANCE PCB
WARNING
Isolate the appliance from the electrical supply before
carrying out this procedure.
Remove the front cover as detailed in 5.7.1. Locate the red
clip that retains the control panel in the upright position and
move it to the left to release the control panel.
Lower the control panel and remove the two PCB cover
retaining screws (located adjacent to the PCB’s front retaining
clips).
Push in the two front clips, and pull out the side clip in order
to release the cover and then remove the cover - lifting from
the front upwards.
The 230v electrical supply input is located at the rear right
hand side of the PCB (see Section-8 schematics); disconnect
and remove the factory-tted y-lead, and use the same
cable-entry point, route, and respective electrical terminals for
the new 230v supply cable.
NOTE
Ensure that the Earth wire is approximately 30mm longer that
the Live and Neutral wires and that each terminal screw is
tight.
Carry out any relevant electrical checks as detailed in 8.5
before replacing the PCB cover; ensuring that no cables or
wiring is trapped.
Ret the PCB cover screws and move the control panel back
to the upright position ensuring the red securing clip, clicks
into place.
Replace the appliance front cover as detailed in 5.7.1 paying
attention to the importance of ensuring the cover is providing
an eective seal.
NOTE
It is the installer and/or electrician’s responsibility to ensure
that the appliance properly earthed. Vokera Ltd. cannot
be held responsible for any damages and/or injuries that
result from the incorrect wiring of the appliance; or from an
ineective/defective Earth connection.
31
Page 32
SECTION 6 - COMMISSIONING
FRI
STATE
BOILER
MAIN ZONE
BOILER
OFF
WINTER
6.1 PRELIMINARY CHECKS
Before starting up the boiler, check:
- conrm via the appliance data badge, that the appliance is
suitable/congured for the gas type and electrical supply
that has been provided to the appliance
- inspect the entire ue system and ensure that it has been
installed in accordance with these instructions and the
relevant standards that apply locally and/or nationally
- that the required clearances have been met in respect of the
requirements for maintenance
- inspect the entire installation including the gas meter, test
for tightness and purge. Refer to BS 6891 (I.S. 813 in ROI)
for specic instruction
- ensure that the rated delivery of the gas meter is adequate
enough to serve this appliance and any other gas appliance
connected to the same meter
- ensure that the gas supply pipework is of adequate size to
provide the maximum gas rate required by this appliance.
6.1.1 FIRST IGNITION ERRORS
- Ensure that the gas supply is ON, water supply is ON, and
electrical supply is ON. Ensure that the system pressure is
at least 0.6 bar.
- D-sub interface incorrectly located (alarm code E077);
ensure that the D-sub interface is located within the guide
slot (g. 21).
- Pump rotator shaft seized (possible alarm code E020 and
no circulation within boiler/heating system); this can occur
if the appliance has been stored or inactive for a prolonged
period.
- To ‘release’ the seized rotator shaft:
- remove front cover as detailed in 5.7.1
- refer to g. 24 and locate the hole (1) that allows access
to the shaft centre screw (a)
- insert an N2 Phillips screwdriver (b) into the screw-head,
gently push forward and turn the shaft with the screwdriver
- this will release the rotator shaft
- replace the front cover as detailed in 5.7.1 ensuring
correct seal.
TIME & DATE
ENTER TIME AND DATE
1217:
18 / 11 / 2013
USE THE ARROWS TO MODIFY
- Note: it is possible to change the TIME and DATE settings,
as well as LANGUAGE and the duration of the back-lighting,
at any time by entering the MENU from the main screen and
then selecting SETTINGS.
b
Whenever the power supply to the appliance is
interrupted and then restored, an automatic venting
cycle is carried out lasting 6 min. To interrupt the vent
cycle, carry out the procedure explained in the section
“6.3 First commissioning”
.
- Set the boiler to OFF from REC10 selecting the status
menu and then BOILER.
18/05/201312:17
MENU
PLANT
bar
1.3
STATE
°C
42
INFOSET
HOT WATER TEMPERATURE
a
1
Fig. 24
b
6.2 PROGRAMMING THE BOILER
- Position the system’s main switch to the “on” position.
- If necessary set the TIME and DATE setting the HOURS,
MINUTES, DAY, MONTH and YEAR with the keys “up”
and “down”, confirming the selection.
32
- Through the REC10 it is possible to access, using the
TECHNICAL menu, a series of parameters that can be
programmed to allow you to personalise the operation of the
boiler based on the type of system.
- Then set the parameters according to the desired operating
modes.
6.2.1 BOILER CONFIGURATION
The REC10 UI is supplied with a default conguration that
enables a standard type of external control, e.g. room
thermostat & clock, programmable room thermostat, etc. to
be connected to the appliance or alternatively the Vokera
BeSMART OT+ control. Alternatively and if desired the
embedded 7-day clock can be enabled (default is disabled) to
control the ON/OFF time schedule for the central heating. In
order to enable the embedded clock, it is necessary to access
the ‘INSTALLATION’ parameters as dened in section 8 (see
also menu hierarchy on page 18).
Page 33
NOTE
FUNCTION NOT ACTIVE
RESET TIMER CH
FUNCTION ACTIVE
INSTALLER
INSTALLER
MAIN
INSTALLER
INSTALL
Do not enable the embedded clock if another type of timing
control, e.g. time clock, programmable room thermostat, etc.
is – or will be – connected to the appliance, in order to manage
the heating timing schedule. The following functions can also
be accessed and adjusted via the installer parameters (see
section 8 & page 18) if required/necessary.
NOTE
The ‘installer’ parameters should only be accessed and
adjusted by suitably qualied personnel.
TECHNICAL
INSTALLATION
PARAMETERS
TERMOREGOLAZIONE
THERMOREGULATION
RANGE RATED
CALIBRATION
INSTALLER
- Select from among the following options with the “up” and
“down”, keys, confirming the selection.
PARAMETERS
TIMER OFF CH
Pin 1 and 2 of X32 Not presentJumpered
DO_AUX1 = 0additional pump
management
DO_AUX1 = 1zone valve
management
DO_AUX1 = 2additional pump
management
zone valve
management
zone valve
management
additional pump
management
6.2.2 CONFIGURATION OF THE ZONE
It is possible to customise the management of the heating
zone by accessing the ZONES MANAGER menu.
- Access the technical parameters as explained in the section
“3.1 Access to the technical parameters”
- In sequence select INSTALLATION, ZONES MANAGER
and MODIFY ZONE with the “up” and “down” keys,
confirming the selection.
TECHNICAL
INSTALLATION
PARAMETERS
THERMOREGULATION
RANGE RATED
CALIBRATION
INSTALLER
.
RESET TIMERS CH
INSTALLER
- TIMER OFF CH
This parameter allows you to change the TIMER OFF
CH, regarding the delay time introduced for re-igniting the
burner in the face of an off due to the heating temperature
being reached. The factory setting for this parameter is 3
minutes and can be set to a value between 0 min and 20
min selecting the desired one with the “up” and “down”,
keys confirming the selection.
TIMER OFF CH
MIN
3
- RESET TIMERS CH
This parameter allows you to reset the REDUCED HEATING
MAXIMUM OUTPUT TIMING, during which the speed of
the fan is limited to 75% of the maximum heating output
that has been set, and the TIMER OFF CH. The factory
setting for this parameter is FUNCTION INACTIVE, select
FUNCTION ACTIVE using the keys “up” and “down”,
confirming the selection for resetting the timings.
INSTALL
ZONES MANAGER
SENSOR CALIBRATION
SYSTEM RESET
INSTALL
MODIFY ZONE
ADD ZONE
DELETE ZONE
INSTALLER
- Select the desired heating zone and then choose from
among the options with the “up” and “down” keys,
confirming the selection:
- DO_AUX1
This parameter allows you to configure the operation of
an additional relay (only if the relay board is installed
(not supplied as standard) to bring a phase (230Vac) to a
second heating pump (additional pump) or a zone valve.
The factory setting for this parameter is 0 and can be set
within the 0 - 2 range with the following meaning:
- TYPE OF ACTUATION
Set the parameter in question to ITRF05/AKM (default
value)
- TYPE OF HEAT REQUEST
This parameter allows you to specify the type of heat
request, it is possible to choose from among the following
options:
THERMOSTAT (factory setting): the heat request is
generated with an ON/OFF thermostat
REC10 MASTER: the heat request is generated by the
REC10 MASTER; in this case the REC10 assumes the
function of an HIU (Human Machine Interface)
33
Page 34
- TYPE OF ZONE
FRI
HOT WATER TEMPERATURE
MON
SELECT OPTION
MON
ZONE SCHEDULE
PARAMETERS
THERMOREGULATION
RANGE RATED
TECHNICAL
INSTALLER
CALIBRATION
INSTALLATION
This parameter allows you to specify the type of zone
to be heated, it is possible to choose from among the
following options:
HIGH TEMPERATURE (factory setting):
LOW TEMPERATURE
- MIN SET HEAT
This parameter allows you to specify the minimum heating
setpoint that is possible (range 20°C - 80.5°C, default
20°C for high temperature systems; range 20°C - 45°C,
default 20°C for low temperature systems)
- MAX SET HEAT
This parameter allows you to specify the maximum
heating setpoint that is possible (range 20°C - 80.5°C,
default 80.5°C for high temperature systems - range 20°C
- 45°C, default 45°C for low temperature systems)
- CHANGING NAME
This parameter allows you to attribute a specific name to
the heating zone
- POR (embedded clock function)
This parameter enables or disables the embedded clock.
Embedded clock disabled (default) = 0
Central heating is controlled (ON & OFF) by the room
Central heating ON/OFF times are controlled according to
the (default) heating programme, whilst room temperature
is controlled via the room thermostat (TA). Ensure that the
operating mode (‘STATE’ menu) is set to AUTO.
6.2.3 EMBEDDED CLOCK HEATING SCHEDULE
When the embedded clock is enabled (POR=1 - see above), a
default heating schedule is used to manage the ON/OFF timings for
each day of the week (operating mode = AUTO). if necessary, the
default heating schedule can be changed according to the User’s
needs. Refer to section 2.10 for detailed instruction/guidance on
how to access and change the default heating schedule.
18/05/201312:17
MENU
18/11/201312:17
6.2.4 SETTING THE THERMOREGULATION
Thermoregulation (weather compensation) controlled by the
appliance, can only be enabled if an external sensor has
been installed and connected to the D-sub interface (SE
terminals 11 & 12). When the presence of an external
sensor is detected, the appliance immediately enables the
thermoregulation function and calculates a required outlet
(flow) temperature that is based on the external temperature
and the chosen climatic curve. The temperature measured
by the outdoor temperature sensor is displayed on the initial
page in the top right, alternating with the display of the time.
When thermoregulation is enabled (outdoor temperature
sensor present), the algorithm for automatically calculating
the outlet setpoint depends on the type of heat request.
In any case, the thermoregulation algorithm will not directly
use the outdoor temperature, but rather a calculated outdoor
temperature that takes into account the building’s insulation:
in buildings that are well insulated, the outdoor temperature
variations will have less impact than those that are poorly
insulated by comparison. Enabling THERMOREGULATION
occurs in the following way:
- select THERMOREGULATION with the “up” and “down”
keys, confirming the selection.
34
PLANT
bar
1.3
°C
.3
30
INFOSET
SCHEDULE
MAIN
SELECT THE ZONE
STATE
START
07:30
11:30
18:00
08:30
13:30
22:30
MENU
SETTINGS
TIME SCHEDULE
MAIN
END
SELECT
A DAY
THURSDAY
Using the REC10 it is possible to set the value of the following
parameters:
BUILDING TYPE
It is indicative of the frequency with which the value of
the calculated outdoor temperature for thermoregulation is
updated, a low value for this setting will be used for buildings
that have little insulation.
Setting range: [5min - 20min]
Factory setting: [5min]
REACTIVITY EXT SENSOR
It is an indication of the speed with which variations of the
measured outdoor temperature affect the calculated outdoor
temperature value for thermoregulation, low values indicate
high speeds.
Setting range: [0 - 255]
Factory setting: [20]
At this point, to change the value of the previous parameters,
proceed as described below:
- in sequence select THERMOREGULATION and TYPE OF
BUILDING rather than REACTIVITY EXT SENSOR with the
“up” and “down” keys, confirming the selection
- set the desired value with the “up” and “down” keys,
confirming the selection.
Note: The value of the calculated outdoor temperature used
by the thermoregulation algorithm is displayed in the INFO
menu under T EXT FOR THERMOREG.
HEAT REQUEST FROM THERMOSTAT or POR
(Programmable Timer)
In this case the outlet setpoint depends on the outdoor
temperature for obtaining a reference ambient temperature of
20°C. There are 2 parameters that compete to calculate the
output setpoint:
- slope of the compensation curve (KT)
- offset on the reference ambient temperature.
SELECTING THE COMPENSATION CURVE
The compensation curve for heating maintains a theoretical
temperature of 20°C indoors, when the outdoor temperature
is between +20°C and -20°C. The choice of the curve
depends on the minimum outdoor temperature envisaged
(and therefore on the geographical location), and on the
delivery temperature envisaged (and therefore on the type of
system). It is carefully calculated by the installer on the basis
of the following formula:
KT = T. outlet envisaged - Tshift
20- min. design external T
Tshift = 30°C standard system
25°C floor installations
If the calculation produces an intermediate value between two
curves, you are advised to choose the compensation curve
nearest the value obtained.
Example: if the value obtained from the calculation is 1.3, this
is between curve 1 and curve 1.5. Choose the nearest curve,
i.e. 1.5.
The settable KT values are as follows:
radiator system: 1.0-3.0
under floor heating system 0.2-0.8.
Using the REC10 it is possible to set the selected
thermoregulation curve:
- in sequence select THERMOREGULATION and CLIMATIC
CURVES with the “up” and “down” keys, confirming the
selection
- select the desired heating zone with the “up” and “down”
keys, confirming the selection
- set the desired climatic curve with the “up” and “down”
keys, confirming the selection.
Page 35
OFFSET ON THE REFERENCE AMBIENT TEMPERATURE
Riduzione notturna PARALLELA
-20-15-10-505101520
CURVE DI TERMOREGOLAZIONE
10
2
4
6
8
0
5
FRI
arancione
E.R.
9
10
7
8
5
6
1
2
14
15
16
17
giallo (B)
nero (-)
rosso (+)
arancione (A)
(OT+)
(ES)
(TBT)
(RT)
+
-
A
B
REC
N
L
F= 3.15A F
230 V
M3
F
blu
marrone
TSC2
blu
EA
marrone
giallo/verde
NF
X6
3
1
2
marrone
X15
blu
V Hv
1
2
1
4
2
3
verde A1)
rosso (A2)
arancione (K2)
bianco(K1)
J1
BE20
C.S.A.
marrone
blu
5
3
1
2
4
X4
In any event, the user can indirectly modify the value of
the HEATING setpoint inserting an offset on the reference
temperature that can vary within the range -5-+5 (offset 0 =
20°C).
NIGHT COMPENSATION
Whenever a programmable timer is connected to the
ROOM THERMOSTAT input, from the TECHNICAL\
THERMOREGULATION\CLIMATIC CURVES\MAIN the
NIGHT COMPENSATION function can be enabled.
In this case, when the CONTACT is CLOSED, the heat
request is made by the flow sensor, on the basis of the outdoor
temperature, to obtain a nominal ambient temperature on
DAY level (20°C).
The opening of the contact does not produce a switch-off,
but a reduction (parallel translation) of the climatic curve on
NIGHT level (16°C).
Also in this case, the user can indirectly modify the value of
the HEATING setpoint inserting once again an offset on the
reference DAY temperature (20°C) rather than NIGHT (16°C)
that can vary within the range [-5 - +5].
18/05/201312:17
MENU
PLANT
bar
1.3
°C
42
INFOSET
HOT WATER TEMPERATURE
STATE
BOILER
MAIN ZONE
STATE
BOILER
OFF
WINTER
THERMOREGULATION CURVES
0
90
T80
80
70
60
50
T45
40
30
DELIVERY TEMPERATURE (°C)
20
OUTSIDE TEMPERATURE (°C)
WEATHER COMPENSATION CURVE
90
80
70
60
50
40
30
25 ° C
20 °C
15 °C
DELIVERY TEMPERATURE (°C)
20
10
OUTSIDE TEMPERATURE (°C)
PARALLEL NIGHT-TIME REDUCTION
90
80
70
60
50
40
30
20
DELIVERY TEMPERATURE (°C)
10
20 °C
16 °C
DAY
temperature
Curva climatica GIORNO
curve
Curva climatica NOTTE
temperature
NIGHT
curve
OUTSIDE TEMPERATURE (°C)
T80 std systems heating temperature set
point (jumper pos.1 not inserted)
T45 oor systems heating temperature set
point (jumper pos.1 inserted)
6.3 FIRST COMMISSIONING
- Carry out the procedure as detailed in section 6.1.
- Ensure that all services (gas, water, electricity) are supplied
and turned ON at the appliance.
- Ensure that the appliance has been set to WINTER (access
via STATE menu).
- Ensure that any time control and/or temperature control is
calling for heat.
2,02,53,0
1,
1,
0,
0,
0,
0,
the “ ” icon appears on the display. The boiler will start
up and continue working until the set temperatures are
reached, after which it will then go back to standby.
VENT CYCLE FUNCTION
b
When the appliance is switched on for the first time or
whenever the electrical supply has been switched off
and then restored, an automatic vent cycle is carried out
lasting 6 min. When the vent cycle is in progress, all heat
requests are paused except for domestic hot water ones
when the boiler is not set to OFF, and a sliding message
- When any heat request is generated and the burner is lit,
-20
-15-10-505101520
at the foot of the page appears on the main page of the
REC10.
In this condition the green and red LEDs are alternately
displayed every 0.5 second.
combustion analysis button SW1
X6
1
1
3
-20-15-10-5051015202530
X3
X7
SW1
6
1
5
X17
X14
b
The vent cycle can be interrupted from the TECHNICAL
menu of the REC10:
- select VENT CYCLE with the “up” and “down” keys,
confirming the selection
TECHNICAL
THERMOREGULATION
RANGE RATED
CALIBRATION
SWEEPER
VENT CYCLE
INSTALLER
35
Page 36
- select STOP FUNCTION with the “up” and “down” keys,
FRI
FRI
HOT WATER TEMPERATURE
confirming the selection.
VENT CYCLE
DISABLE FUNCTION
ENABLE FUNCTION
STOP FUNCTION
INSTALLER
The REC10 will briefly display a wait message after which you
will automatically be taken to the main screen.
18/05/201312:17
MENU
HOT WATER TEMPERATURE
PLANT
bar
1.3
°C
30
INFOSET
.3
STATE
WINTER / : when the operating mode is set to WINTER
(STATE>BOILER>WINTER). The operating mode of the
appliance is set to react to any request for heating and/or hot
water via the relevant control, e.g. room thermostat, cylinder
thermostat, etc.
NOTE
The main zone also needs to be set to ON (embedded clock
disabled) or AUTO/MANUAL (embedded clock enabled) in
order for the appliance to provide heating.
The UI will display the flow outlet temperature is displayed.
BOILER
OFF
the temperature, raising it or lowering it with respect to
that automatically calculated by the electronic board, it is
possible to change the HEATING setpoint by selecting SET
on the main screen of the REC10 and selecting within the
range (-5 - +5) the desired comfort level (see section
Setting the thermoregulation”
).
“6.2.4
Note: when there is an outdoor temperature sensor connected
it is still possible to have the boiler operate at a fixed point
setting the values of MIN SP HEAT and MAX SP HEAT at the
desired HEATING setpoint.
6.6 BOILER START-UP
In order to initiate a heating request, it is essential that any
time or temperature control is set to an ON period and at a
higher than current ambient temperature respectively.
The boiler will be in standby until the burner switches on
following a heat request.
The display shows “ ” to indicate the presence of a ame.
18/05/201312:17
MENU
PLANT
bar
1.3
STATE
°C
42
INFOSET
During any heating request, the appliance will attempt to
reach and maintain the selected set point, at which point it will
modulate the fan speed to maintain the set outlet temperature.
Should the outlet temperature begin to exceed the set point,
the burner will switch o and the pump will continue to run.
In the unlikely event of a fault or malfunction occurring, the
appliance will enter a temporary or nal fault condition, during
which it shutdown; this is signalled via the UI by a warning
triangle and a short description of the fault. For further detailed
information on fault codes please refer to section 6.12.
6.4 ADJUSTING THE HEATING WATER
TEMPERATURE WITHOUT AN OUTDOOR
TEMPERATURE SENSOR CONNECTED
When there is no outdoor temperature sensor, the boiler
operates at a fixed-point, the HEATING setpoint in this case
can be set selecting SET on the main screen of the REC10
and selecting the desired value within the range [40°C -
80.5°C] for high temperature systems or [20°C - 45 °C] for low
temperature systems (default is high temperature).
6.5 ADJUSTING THE HEATING WATER
TEMPERATURE WITH AN OUTDOOR
TEMPERATURE SENSOR CONNECTED
When an outdoor temperature sensor is installed, the outlet
temperature is automatically selected by the system, which
quickly adjusts the ambient temperature according to the
variations in the outdoor temperature. If you want to change
36
WINTER
SET
HEATING
E010
FLAME LOCKOUT
PRESS OK RESET
6.7 RESET FUNCTION
In the unlikely event of the appliance entering a fault condition;
use the arrow buttons on the UI to navigate to the warning
triangle, and press select. Then follow the instruction/advice
as shown on the UI screen.
b
If the release attempts do not restart the boiler, contact
the local Technical Assistance Centre.
6.8 SCREED HEATING FUNCTION
For a low temperature system the boiler has a “screed
heating” function that can be activated in the following way:
- set the status of the boiler to OFF
BOILER
OFF
WINTER
Page 37
- select SCREED HEATING with the “up” and “down” keys,
EXHAUST PROBE RESET
SCREED HEATING
TECHNICAL
INSTALLER
CALIBRATION
RANGE RATED
SWEEPER
INSTALLER
E.R.
9
10
7
8
5
612
14
15
16
17
nero (RT)nero (RT)
rosa (OT+)
rosa (OT+)
arancione (ES)
arancione (ES)
6
1
1
2
5
1
rosso (+)
giallo (B)
arancione (A)
nero (-)
giallo (B)
nero (-)
rosso (+)
arancione (A)
bianco (TBT)
bianco (TBT)
(OT+)
(ES)
(TBT)
(RT)
+
-
A
B
REC
X11
X14
X25
TSC2
blu
EA
marrone
giallo/verde
NF
X6
3
1
2
marrone
X15
blu
V Hv
1
2
1
4
2
3
verde A1)
rosso (A2)
arancione (K2)
bianco(K1)
J1
BE20
C.S.A.
marrone
blu
5
3
1
2
4
X4
combustion analysis button SW1
confirming the selection (note: SCREED HEATING is not
available if the boiler is not OFF)
- select ACTIVATE FUNCTION with the “up” and “down”
keys and confirm the selection to activate the function
- select DEACTIVATE FUNCTION with the “up” and “down”
keys and confirm the selection to deactivate the function.
When the SCREED function is enabled, a scrolling message is
displayed on the lower part of the UI screen SCREED HEATING
FUNCTION IN PROGRESS - OUTLET TEMPERATURE, while
on the electronic board the red and green LEDs flash alternately
with a frequency of 1 sec ON - 1 sec OFF. The “screed heating”
function lasts 168 hours (7 days) during which, in the zones
configured as low temperature, a heating request is simulated
with an initial zone outlet of 20°C, then increased in line with
the table on the side. Accessing the INFO menu from the main
page of the REC10 it is possible to display the TIME FUNC
SCREED HEATING value regarding the number of hours
since the start of the function. Once activated, the function
takes priority, if the appliance is shut down by disconnecting
the power supply, when it is restarted the function picks up
from where it was interrupted. The function can be interrupted
before its end by putting the appliance in a condition other than
OFF or else by selecting DEACTIVATE FUNCTION from the
relative menu.
Note: The temperature and increase values can be set to
different values only by qualified personnel, only if strictly
necessary. The manufacturer declines all responsibility if the
parameters are incorrectly set.
DAYTIMETEMPERATURE
6.9 CHECKS DURING AND AFTER THE FIRST
After start up, check that the boiler carries out the start-up
procedures and subsequent shut-down correctly.
NOTE
In order to perform a combustion analysis check, you should
ensure that the appliance is HOT; this can be achieved by
generating a heating or hot water request for several minutes:
- checking the combustion.
SCREED HEATING
DEACTIVATE FUNCTION
ACTIVATE FUNCTION
1020°C
622°C
1224°C
1826°C
2028°C
1230°C
3032°C
4035°C
5035°C
6030°C
7025°C
COMMISSIONING
BOILER
OFF
WINTER
6.10 COMBUSTION CHECK
To carry out the combustion analysis, proceed as follows:
- ensure that the electrical supply to the appliance is switched ON
- set the status of the boiler to OFF
- access the technical parameters as explained in section 8
- select SWEEPER with the “up” and “down” keys,
confirming the selection
TECHNICAL
PARAMETERS
THERMOREGULATION
RANGE RATED
CALIBRATION
SWEEPER
INSTALLER
NOTE
The dynamic gas pressure can be checked by attaching a
manometer to the test point located on the gas cock (please
also refer to 4.3).
- select ACTIVATE FUNCTION with the “up” and “down”
keys, confirming the selection.
SWEEPER
ACTIVATE FUNCTION
INSTALLER
- Note: the sweeper function can also be activated by
pressing the SW1 key on the electronic board AKM (this
requires removing the plug (C) from the cover of the
instrument panel to access the electrical components).
Wait for the burner to ignite.
The boiler will operate at maximum heating output and it will
be possible to check the combustion.
- Insert the analyser probes in the specific positions on the air
distribution box, after removing screw (A) and cap of the flue
gases analysis socket (B).
- Perform the combustion check verifying that the CO2 values
correspond to those indicated in section-2 “Technical Data”.
SW1
6
X17
1
37
Page 38
- Once completed, remove the analyser probe and close
A
INSTALLER
Curvaportatatermica-girivenlatore
CaldaiaVision+18S
the combustion analysis test points, using the previously
removed cap and screw.
b
Should the readings be signicantly dierent from the
values declared in the technical data table; do not
attempt to carry out any adjustment of the gas valve.
Please call the Vokera technical Helpline for assistance
and further advice.
b
The gas valve is non-adjustable and must not
be tampered with. Tampering with the gas valve
will result in the malfunction of the appliance and
possible damage to components.
b
When the sweeper function is in progress all the heat
requests are paused and a scrolling message appears
at the foot of the main page of the REC10; green and
red LEDs are o.
B
6.11 RANGE RATED
This appliance can be ‘range-rated’ if necessary, and this
function enables a bespoke maximum heat output to be set
according to the specic application:
- access the technical parameters as explained in section 8
- select RANGE RATED
TECHNICAL
INSTALLATION
PARAMETERS
THERMOREGULATION
RANGE RATED
CALIBRATION
- set the desired heating maximum value (rpm) with the “up”
and “down” keys, confirming the selection
RANGE RATED
When the checks are completed:
- set the boiler to “SUMMER” or “WINTER” mode depending
on the User’s requirements
- regulate the heat request temperature values according to
the customer’s needs.
IMPORTANT
The sweeper function is active for a time limit of 15 minutes;
the burner shuts down if an outlet temperature of 95° C is
reached. It will ignite again when the temperature falls below
75° C.
evolve 18S
8400
8000
7600
7200
6800
6400
6000
5600
5200
4800
4400
4000
3600
3200
2800
Fan rotations (rpm)
2400
2000
1600
1200
800
24681012141 61 8202224262830
HTG curve (Qnheating)
Heat output (kW)
5100
RPM
- once the desired power is set (maximum heating) note
the value onto the supplied self-adhesive label. For further
checks and adjustments refer to the set value.
b
The calibration does not aect the boiler ignition.
The boiler is supplied with the settings indicated in the
technical data (section 2).
Nonetheless, it is possible to alter or limit the appliance
output, according to the system requirements or the regional
regulations on the combustion gas emission limits, to set that
value by referring to the graphs below.
38
Page 39
8400
Curvaportatatermica-girivenlatore
CaldaiaVision24S
46810121416182022242628303234
8000
7600
7200
6800
6400
6000
5600
5200
4800
4400
4000
3600
3200
2800
Fan rotations (rpm)
2400
2000
1600
1200
800
2468101214161 82022242 62830
evolve 24S
HTG curve (Qnheating)
Heat output (kW)
8400
8000
7600
7200
6800
6400
6000
5600
5200
4800
4400
4000
3600
Fan rotations (rpm)
3200
2800
2400
2000
1600
1200
evolve 30S
HTG curve (Qnheating)
Heat output (kW)
39
Page 40
evolve 35S
FRI
HTG curve (Qnheating)
8800
8400
8000
7600
7200
6800
6400
6000
5600
5200
4800
4400
4000
3600
Fan rotations (rpm)
3200
2800
2400
2000
1600
1200
46810121416182022242628303 234363 8404 2444 6
Heat output (kW)
6.12 LIGHTS AND FAULTS
In the unlikely event of appliance malfunction and/or a
system fault, the appliance will enter a nal or temporary fault
condition, whereby it will shut down and a warning triangle
will appear on the left side of the UI screen. Use the arrow
buttons on the UI to navigate to the warning triangle, and
press select. Then follow the instruction/advice as shown on
the UI screen.
18/05/201312:17
MENU
PLANT
bar
1.3
STATE
°C
42
INFOSET
HOT WATER TEMPERATURE
The faults description screen is automatically displayed once
the display illumination time has elapsed without any button
being pressed.
Press the “up” and “down” keys to display the descriptions
of any other faults that may be present.
Reset function
In order to reset the boiler’s operation in the event of a
fault, it is necessary to access the fault description screen.
If the lockout is of a non-volatile type that requires a reset
procedure, this will be indicated on the screen, and can be
performed by pressing the “ok” button on the REC10.
At this point, if the correct operating conditions have been
restored, the boiler will restart automatically.
There are a maximum of 3 consecutive attempts at a release
by the REC10, should all 3 attempts at reset fail, the appliance
will require to be isolated briefly from the electrical supply
in order to carry out any further reset attempts. Once the
electrical supply has been restored, further attempts at reset
can be carried out.
E020
LIMIT THERMOSTAT
REC10 ATTEMPTS EXHAUSTED
b
If the attempts to reset the boiler are unsuccessful,
please contact the Vokera technical helpline.
For fault E041
If the pressure drops below the safety pressure limit of
0.3 bar the boiler displays the fault code “E041 - WATER
TRANSDUCER LOAD THE SYSTEM” for a transitional time
of 10 min during which it is possible to open the external lling
tap until the pressure is between 1 and 1.5 bar.
E041
WATER TRANSDUCER
LOAD THE SYSTEM
b
If the pressure drops frequently, contact your installer or
the Vokera customer care centre.
40
Page 41
For fault E060
SELECTION
18/05/201312:17
MENU
INFOSET
30
°C
.3
FRI
PLANT
HOT WATER TEMPERATURE
STATE
1.3
bar
There is a conguration error; check that the appliance has
been congured as a CH only boiler.
For fault E091
The boiler has an auto-diagnostic system which, based on
the total number of hours in certain operating conditions, can
signal the need to clean the primary exchanger (alarm code
E091). Once the cleaning operation has been completed,
reset to zero the total hour meter with special kit supplied as
an accessory following procedure indicated below:
- access the technical parameters as explained in section 8
- select EXHAUST PROBE RESET with the “up” and “down” keys, confirming the selection
TECHNICAL
THERMOREGULATION
RANGE RATED
CALIBRATION
SWEEPER
EXHAUST PROBE RESET
INSTALLER
- select CONFIRM to confirm the rest of the flue gases probe
meter or else CANCEL to cancel the operation
THE PARAMETER
WILL BE CHANGED
CONFIRMCANCEL
CONFIRM OR DELETE
NOTE: the meter resetting procedure should be carried out
after each in-depth cleaning of the primary exchanger or if
this latter is replaced.
The total hours can be verified in the following way:
- select INFO on the initial screen of the REC10 and press
“ok”
- with the “up” and “down” keys select EXHAUST PROBE
RESET and press “ok” to display the value of the flue
gases probe meter.
Boiler faults list
ERROR
CODE
E010ame lockout/ACF electronic faultONnal
E011extraneous ame
E020limit thermostat
E030fan faultONnal
E040water transducer - check system water pressureONnal
E041water transducer - check system water pressure
E042water transducer faultONnal
E060Conguration fault
E070
E077main zone water thermostatONtemporary
E080
E090
E091clean primary heat exchanger
--water pressure low - check the system
--water pressure high - check the system
--boiler board communication lostONtemporary
--BUS 485 communication lostONtemporary
fault ow sensor/overtemperature ow sensor/
fault return line probe/return line probe overtemperature/
outlet/return line probe dierential alarm
ERROR MESSAGERED LEDGREEN LEDRED and GREEN
ashing
0.2 sec. on/0.2 o
ashing
0.5 sec. on/0.5 o
ashing
0.5 sec. on/0.5 o
0.5 sec. on/0.5 o
ow/return sensor dierential alarm
fault ue gases probe/
ue gases overtemperature probe
ON
ON
0.5 sec. on/0.5 o
0.5 sec. on/0.5 o
ashing
0.5 sec. on/0.5 o
ashing
0.5 sec. on/0.5 o
ashing
ashing
ashing
DESCRIPTION OF
temporary
nal
temporary
temporary
temporary/nal/
nal
temporary/nal/
nal
temporary
nal
temporary
temporary
temporary
ALARM TYPE
List of combustion faults
ERROR
CODE
E021iono alarmON
E022iono alarmON
E023iono alarmON
E024iono alarmON
E067iono alarmON
E088iono alarmON
E097iono alarmON
ERROR MESSAGE
LED
RED
LED
GREEN
DESCRIPTION OF TYPE OF ALARM
These are temporary alarms that if they occur 6 times in an hour they
become denitive; the alarm E097 is displayed and is followed by post-
purging for 45 seconds at the fan’s maximum speed.
It is not possible to release the alarm before the end of the post-purging
unless the boiler’s power supply is switched o.
41
Page 42
INSTALLER
BOILER
OFF
WINTER
E085combustion fault/high COON
E094combustion fault/high COON
E095combustion fault/high COON
E058mains voltage faultON
E065current modulation alarmON
E086obstruction fumes alarmON
Warning lights
BOILER STATUSRED LEDGREEN LEDRED and GREENNOTES
Power-on
Vent cycle
OFF status
No heat request (stby)
Transitional ignition/
overtemperature
Presence of ameON
Chimney sweepONOnly if the ame is present
Screed heater
ashing 0.5 sec. on/
1 sec. o
ashing 1 sec.on/
1 sec. o
ashing 0.5 sec. on/
1 sec. o
ashing 0.3 sec. on/
0.5 sec. o
ashing 0.3 sec. on/
0.5 sec. o
ashing 0.3 sec. on/
0.5 sec. o
ashing 1 sec.on/
1 sec. o
These are temporary alarms that if they occur several times in an hour they
become denitive; the last error to occur is displayed and is followed by a
post-purging of 5 minutes at the fan’s maximum speed.
It is not possible to release the alarm before the end of the post-purging
unless the boiler’s power supply is switched o.
These are temporary faults that restrict the ignition cycle.
Temporary fault reported during the post ventilation. It is maintained a post
ventilation of 5 min at maximum fan speed.
ashing 0.5 sec. on/
0.5 sec. o
The red and green LEDs come on at the same time
The red and green LEDs come sequentially one at a time
The red and green LEDs come on alternately
6.13 ALARM HISTORY
The ALARM HISTORY function is automatically enabled
only after the machine has been powered up for at least 2
consecutive hours, during this period of time any alarms that
arise would not be saved in the “alarm history”.
The alarms can be displayed in chronological order, from the
most recent to the oldest, up to a maximum of 50 alarms; to
display the alarm history:
- access the technical parameters as explained in section 8
- select ALARM HISTORY with the “up” and “down” keys,
confirming the selection
TECHNICAL
RANGE RATED
CALIBRATION
SWEEPER
EXHAUST PROBE RESET
ALARM HISTORY
- scroll through the alarm history with the “up” and “down”
keys; for each alarms a sequential number is displayed, an
error code and the date and time the alarm occurred.
VENT CYCLE
1 - 12:00 01/01/14
E080
BOILER
OFF
WINTER
6.15 SWITCHING OFF FOR LENGTHY PERIODS
Refer to section 3.4 for detailed advice on shutting down the
appliance for an extended period of time.
ON
OFF
RETURN PROBE OVERTEMP
It is possible to return to the start page at any time by keeping
the “back” key pressed for at least 2 seconds.
Note: once enabled, the ALARM HISTORY function can no
longer be disabled; there is no procedure for resetting the
alarm history.
If an alarm repeats consecutively, it is saved only once.
6.14 TEMPORARY SWITCH-OFF
In the event of temporary absences (weekends, short breaks,
etc.) set the status of the boiler to OFF .
Refer to section 3.3 for further details.
42
6.16 COMBUSTION PARAMETERS
Although the parameters referring to the combustion control
system ACC (Active Combustion Control) are preset in the
factory, the simultaneous replacement of both electronics
boards (AKM and REC 10 MASTER) will require the reprogramming of these parameters.
- Access the technical parameters as explained in the section 8
- Select COMBUSTION MONITORING with the “up” and “down” keys, confirming the selection
Page 43
TECHNICAL
SERVICE
PARAMETERS
VENT CYCLE
EXHAUST PROBE RESET
ALARM HISTORY
COMBUSTION MONITORING
SERVICE
- Select GAS TYPE
- Set this parameter depending on the type of gas of the
boiler. The values for this parameter are NG = NATURAL
GAS - LPG = LPG
COMBUSTION MONITORING
GAS TYPE
b
Do not clean panels, painted parts and plastic parts with
paint thinner.
b
Panel cleaning must be carried out only with soapy
water.
Maintenance of the combustion control system
Maintenance electrode
The detection electrode/ionization sensor has an important
function in the boiler ignition phase and in the maintenance of
a proper combustion; in this context, in case of replacement,
it is necessary to always ensure that it is correctly positioned
and to strictly observe the reference shown in the gure.
BOILER TYPE
COMBUSTION OFFSET
SERVICE
- Select BOILER TYPE
- Set this parameter depending on the type of boiler as shown
in the table
BOILER TYPE
A
B
C
D
E
BOILER TYPE
evolve 18SA
evolve 24SB
evolve 30SD
evolve 35SE
- Select COMBUSTION OFFSET
- Select RESTORE
- Press OK to confirm.
COMBUSTION OFFSET
RESTORE
RESET
SERVICE
6.17 MAINTENANCE
b
In case where, after the replacement of the electronic
board or the maintenance of the detection electrode or
the burner, the combustion analysis would restore out of
tolerance values, it may be necessary to take action on
the parameter COMBUSTION OFFSET as described in
the section
Note: in case of replacement of the electrode, slight
variations of the combustion parameters can not be
excluded. These data wil return to nominal values after
a few hours of operation.
b
Do not clean the appliance or its parts with inammable
substances (e.g. petrol, alcohol, etc.).
“6.16 COMBUSTION PARAMETERS”
.
ame
ignition electrode
ame detection electrode/
ionization sensor
a
Do not clean the electrode with sandpaper or any other
abrasive material.
b
The ‘Iono’ electrode will degrade over a over a period
of time and continued usage; it is therefore strongly
recommended that it be replaced after 5-years of use; in
order to ensure continued performance and eciency,
and avoid appliance malfunction.
6.18 FINAL CHECKS
• ENSURE THE APPLIANCE FLUE SYSTEM IS FITTED
CORRECTLY AND IS PROPERLY SECURED.
• ENSURE ALL PIPE WORK IS RE-CHECKED FOR
TIGHTNESS.
• COMPLETE BENCHMARK CHECKLIST.
FOR UK ONLY
Complete details of the boiler, controls, installation and
commissioning in the Benchmark checklist at the back of this
book. It is important that the Benchmark checklist is correctly
completed and handed to the user. Failure to install and
commission the appliance to the manufacturers instructions
will invalidate the warranty.
6.19 INSTRUCTING THE USER
Hand over all documentation supplied with this appliance –
including these instructions – and explain the importance of
keeping them in a safe place. Explain to the user how to isolate
the appliance from the gas, water and electricity supplies and
the locations of all drain points. Show the user how to operate
the appliance and any associated controls correctly. Show the
user the location of the lling valve and how to top-up the system
pressure correctly and show the location of all manual air
release points. Explain to the user how to turn o the appliance
for both long and short periods and advise on the necessary
precautions to prevent frost damage.
Explain to the user that for continued safe and ecient operation,
the appliance must be serviced annually by a competent person.
IMPORTANT
To validate the appliance warranty, it’s necessary to register
the appliance details with us. The warranty can be registered
in several ways:
• online at: vokera.co.uk
• for UK residents by calling: 0800 479 0751
• for ROI residents by calling: 056 7755055.
43
Page 44
SECTION 7 - SERVICING INSTRUCTIONS
7.1 GENERAL
Once the appliance has been serviced, the benchmark Service
Record must be completed.
For UK only
It is important that the Benchmark Service Record is correctly
completed and handed to the user. Failure to install and
commission the appliance to the manufacturers instructions
will invalidate the warranty.
To ensure the continued safe and ecient operation of the
appliance, it is recommended that it is checked and serviced
at regular intervals. To ensure correct and safe operation of the
appliance, it is essential that any worn or failed component be
replaced only with a genuine Vokèra spare part. It should be
remembered that although certain generic components may
look similar, they will be specic to an individual appliance
or product range. Use of non-genuine Vokèra spare parts
could invalidate your warranty and may pose a potential
safety hazard. The frequency of servicing will depend upon
the particular installation conditions, but in general, once per
year should be sucient. It is the law that any servicing work
is carried out by competent person such as a Vokèra engineer,
an approved service agent, British Gas, GAS SAFE registered
personnel or other suitably qualied personnel. The following
instructions apply to the appliance and its controls, but it should
be remembered that the central heating and the domestic hot
water systems would also require attention from time to time.
7.2 ROUTINE ANNUAL MAINTENANCE
The appliance incorporates many ‘state-of-the-art’
components that are either ‘solid-state’ or are regarded as
‘non-serviceable’ items. As a consequence, the requirements
for routine annual maintenance are focussed upon:
1. ensuring that the appliance and ue system are in a safe
condition
2. ensuring that the appliance is operating safely
3. ensuring that the appliance is performing to its design
specication.
When the appliance has been installed to within the minimum
stated clearances; the appliance layout is such that it enables
routine annual maintenance to be carried out entirely from the
front of the appliance.
NOTE
Any noticeable defect or deterioration on or within the
appliance and ue system that impacts or aects the above
requirements; will warrant further diagnosis and repair, which
may result in the replacement of components.
Specic advice and instruction on the removal and replacement
of component parts of the appliance can be found in the
following pages of this section.
7.2.1 ROUTINE ANNUAL MAINTENANCE
REQUIREMENTS
1. Check the operation of the appliance and ensure the
performance is in line with the appliance specication.
2. Using the UI menu, navigate to the alarms history and
check for any recent alarm events (menu string is:
MENU>SETTINGS>TECHNICAL>ALARM HISTORY).
Refer to the alarm/fault codes description chart for further
information.
3. Remove the front cover (see 5.7.1) and visually inspect the
internal components and electrical wiring for any defect or
deterioration.
4. Visually check for any dirt or debris within the condensate
trap (the trap is translucent and can be checked visually).
5. Replace the front cover as detailed in 5.7.1 taking notice of
the importance of ensuring that the eectiveness of the –
front cover – seals are not compromised.
6. Carry out a combustion analysis as detailed in 6.10.
7. Visually check the entire ue system for any damage, defect,
or deterioration.
NOTE
In order to access the ‘alarms history’ it is necessary to access
the password protected settings. Refer to section 8 for further
details.
7.2.2 UNSCHEDULED MAINTENANCE
The appliance incorporates software that monitors the
operating conditions of the appliance, and will record any
‘unusual usage conditions’ that will aect the requirement to
remove and clean the burner/heat exchanger assembly. When
the ‘unusual usage’ hours reach a pre-determined threshold,
the appliance will signal – via alarm code E091 – that the heat
exchanger requires to be cleaned.
7.3 REPLACEMENT OF COMPONENTS
Although it is anticipated that this appliance will provide years of
trouble-free service and outstanding performance; the lifespan of
any component will be determined by factors such as operating
conditions and usage levels. Should the appliance develop a
fault, the fault-nding section of this manual will greatly assist
in determining the cause; however further advice can be sought
from the Vokera Technical Help-line. Remember always to use
only genuine Vokera spare parts.
7.4 COMPONENT REMOVAL PROCEDURE
To remove/replace a component, access to the interior of the
appliance is usually essential.
Always isolate the appliance from the electrical supply – and
if necessary remove the fuse.
• Close all service valves if any hydraulic and/or gas carrying
item is to be removed.
• Remove the front cover – and where necessary or
convenient – the side panels of the appliance as detailed in
5.7.1.
• If required, drain the primary circuit via the drain valve
(located adjacent to the diverter valve) using the tubing
supplied with the appliancee.
NOTE
When removing a hydraulic component, ensure that some
water absorbent cloths are available to catch any residual
water that may drip from the appliance and/or the removed
component.
When the appliance has been installed to within the stated
minimum clearances; it may be necessary to remove
adjacent components in order to facilitate access to a specic
component.
Carry out the relevant elements of the commissioning
procedure (section 6.3) after replacing a component.
ALWAYS TEST FOR GAS TIGHTNESS IF ANY GAS
CARRYING COMPONENT HAS BEEN DISTURBED,
REMOVED, OR REPLACED.
WHEN REPLACING THE SIDE PANELS AND/OR THE
FRONT COVER, ENSURE THE ROOM SEALED INTEGRITY
OF THE APPLIANCE HAS NOT BEEN COMPROMISED –
REFER TO 5.7.1.
7.4.1 APPLIANCE PCB
Carry out the component removal procedure as outlined in 7.4.
Remove the appliance PCB cover as detailed in 5.7.3.
TO REMOVE AND REPLACE THE APPLIANCE PCB
Remove the 4-screws – located at each corner of the PCB
– that secure the PCB to the rear of the control panel.
Remove the screws and store them safely. Take note of the
corresponding locations where each of the wiring plugs and
terminals are connected to on the PCB, and then carefully
remove each plug/terminal. Replace the PCB in the reverse
order and ret the securing screws and PCB cover. Ret the
front cover as detailed in 5.7.1.
NOTE
If a new PCB has been installed, the appliance conguration
will need to be uploaded onto the new PCB from the REC10
UI. Therefore at start-up, the UI screen will request selection
of the conguration type:
• from AKM
• from REC10.
Use the up/down buttons to highlight ‘REC10’ and press select
(for detailed advice on this, refer to section 7.4.23).
44
Page 45
7.4.2 REC10 USER INTERFACE (UI)
Carry out the component removal procedure as outlined in 7.4.
Remove the appliance PCB cover as detailed in 5.7.3.
TO REMOVE AND REPLACE THE REC10
Locate and remove the 2-screws that secure the REC10 to
its aperture. From the front of the control panel, gently lever
out the REC10 from its sealing aperture; and once removed,
disconnect the wiring plug from the REC10. Replace the
REC10 in the reverse order and ret the securing screws and
PCB cover. Ret the front cover as detailed in 5.7.1.
NOTE
If a new REC10 has been installed, the appliance conguration
will need to be uploaded onto the new REC10 from the
appliance PCB. Therefore at start-up, the UI screen on the
REC10 will request selection of the conguration type:
• from AKM
• from REC10.
Use the up/down buttons to highlight ‘AKM’ and press select
(for detailed advice on this, refer to section 7.4.22).
NOTE
If both REC10 and appliance PCB are replaced simultaneously,
refer to the detailed guidance provided in section 8.8 and 6.16,
on how to set up a new appliance conguration.
7.4.3 ELECTRODE ASSEMBLIES
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Disconnect the electrode from its wiring connector.
Each electrode assembly is retained by two securing screws
(A); remove both securing screws from the relevant electrode
assembly and carefully withdraw the electrode from its location
– taking extreme care not to damage or bend the electrode in
the process.
Replace in the reverse order.
NOTE
Any damage or deterioration to the electrode seal will require
it to be replaced with a new seal.
7.4.5 BURNER
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Remove air/gas conveyor cover as detailed in 7.4.4.
Locate and remove cylindrical burner (A).
Replace in the reverse order ensuring that the seal (B) is
correctly located, and that the burner (A) is also correctly
located (both the seal and the burner incorporate a ‘notch’
that must be in alignment with the corresponding tab of the
burner aperture).
Ret air/gas conveyor cover as detailed in 7.4.4.
7.4.6 FAN & MIXER ASSEMBLY
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Disconnect wiring from fan.
Disconnect electrode leads.
Disconnect outlet gas pipe (F) from the gas valve loosen nut
(G), and remove locking pin (E) that secures the pipe to the
fan mixer.
Loosen the 4 screws (H). The entire fan mixer assembly can
now be removed. Replace in the reverse order ensuring any
worn or damaged seals are replaced with new ones.
7.4.4 AIR/GAS CONVEYOR COVER
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Remove securing screws (A).
Replace in the reverse order.
NOTE
Any damage or deterioration to the seal will require it to be
replaced with a new seal.
7.4.7 FAN REMOVAL
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Remove the fan and mixer assembly as detailed in 7.4.6.
Remove the 4-hex screws (A) that secure the fan to the air/
gas mixer assembly. Replace in the reverse order ensuring
any worn or damaged seals are replaced with new ones.
45
Page 46
7.4.8 PRIMARY HEAT EXCHANGER
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Disconnect wiring to fan.
Detatch the wiring from the clip on the left rear side of the
exchanger.
Disconnect electrode leads.
Loosen the 2 screws (C) and disconnect and/or remove ow
pipe (D) from cyclonic separator as detailed in 7.4.6.
Disconnect return pipe (A) from pump outlet.
Disconnect and remove outlet gas pipe (F) as detailed in 7.4.6.
Disconnect condensate pipe (B) from the bottom of the
exchanger (C).
Locate and remove the 4-securing screws (D) that secure the
exchanger to the appliance back frame.
Gently withdraw the entire fan/mixer & heat exchanger
assembly from the appliance.
Carefully replace the assembly in the reverse order paying
attention to aligning the rear outlet of the exchanger with the
corresponding inlet of the ue gas conveyor and ensuring no
pipes or wiring is trapped between the exchanger and the
appliance back frame.
Replace any worn or damaged seals where necessary.
7.4.11 EXPANSION VESSEL
Carry out the component removal procedure as outlined in
7.4, paying special attention to the possibility of some residual
water still remaining within the vessel (with the appliance drain
still open, it is possible to displace most of the residual water
in the vessel by attaching a pump to the valve on the vessel
and pump it out via the drain).
Remove the front cover as detailed in 5.7.1.
Disconnect the exible expansion pipe (D) from the bottom of
the expansion vessel (H).
Locate and remove the top rear securing screw (C).
Locate and remove the front securing screw (C).
The vessel can now be lifted out of its lower retaining bracket.
Replace in the reverse order, ensuring that the vessel’s charge
pressure is correct and that any worn or damaged seals are
replaced with new ones.
7.4.9 FLUE GAS CONVEYOR
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Remove the fan/mixer & heat exchanger assembly as detailed
in 7.4.8.
Disconnect tubing from the top AAV at the conveyor.
Disconnect the condensate tubing (A) from the bottom of the
conveyor (D).
Locate and remove the 3-securing screws (C) and withdraw
the conveyor.
Replace in the reverse order ensuring any worn or damaged
seals are replaced with new ones.
7.4.10 IGNITION TRANSFORMER
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Disconnect wiring from ignition transformer (B).
Locate and remove securing screw (A).
Replace in the reverse order.
46
7.4.12 CONDENSATE TRAP
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
The condensate trap can be removed from the right hand side
if/when there is a minimum of 50mm clearance to the side of
the appliance. This method of removal is signicantly quicker.
The following method of removal assumes that there is
insucient clearance to the right-side of the appliance.
NOTE
Ensure that the appliance/components are protected from
any residual water that may still remain within the expansion
vessel.
Disconnect the gas valve as detailed in 7.4.18. (NOTE: it is
not necessary to remove the electrical wiring to the gas valve),
and move it to the side.
Disconnect the exible pipe from the bottom of the expansion
vessel.
Disconnect the three rubber tubes (A) that are connected to
the condensate trap.
Disconnect pipe (C) that is connected to the condensate outlet
(located beneath the appliance).
Remove the locking pin (B) at the condensate outlet that
secures the condensate trap to the lower frame of the
appliance.
The condensate trap can now be lifted and removed from its
location.
Replace in the reverse order, ensuring any worn or damaged
seals are replaced with new ones.
Page 47
A
B
C
7.4.13.1 PUMP HEAD
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Disconnect both electrical plugs on the pump head.
Unscrew the 4 retaining screws (A) that secure the pump
head to the pump body (use a 4mm allen key or t-bar) and
remove the pump head.
Replace in the reverse order.
7.4.14 BYPASS/NON RETURN VALVE
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Remove locking pin (1) as shown in the diagram.
Disconnect and remove in sequence: plug (2), ring (3), bypass valve support (4) and the by-pass cartridge (5).
Ensure all seals are in good condition, taking care to ensure
they are replaced correctly.
Replace in the reverse order ensuring the cartridge is facing
the correct way.
5
4
3
2
A
A
7.4.13.2 LOWER AAV
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Locate and remove the locking pin (B) that secures the exible
expansion pipe to the pump body; then remove the pipe from
its aperture.
Locate and pull out locking pin (G) until it touches the edge of
the safety valve pipe.
Apply rm pressure around the AAV (H) in order to free it from
its aperture within the pump body.
Replace in the reverse order ensuring that the AAV is
orientated as shown in the diagram; and ensure that the AAV
is fully inserted and clicks into it’s aperture. NOTE: the locking
pin for the exible expansion pipe can only be inserted one
way, with the straight leg to the right.
Replace any worn or damaged seals with new ones.
7.4.13.3 PUMP ASSEMBLY
Disconnect the return pipe from the pump outlet.
Disconnect the electrical plugs from the pump head.
Extract the locking pin (E) from the base of the pump body (F).
Remove locking pin (B) from the top right of the pump body.
Locate and remove securing screws (D).
Gently lift the pump assembly upwards then outwards, then
remove locking pin (C) from the top left of the pump body,
before removing the assembly from the appliance.
Replace in the reverse order.
Replace any worn or damaged seals with new ones.
1
7.4.15.1 DEGASSING UNIT
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Detach the rubber tube (A) that connects to the AAV (E).
Locate and remove the locking pin (C).
Using rm steady pressure, extract the AAV from its aperture
Replace in the reverse order.
NOTE: The AAV must be inserted as shown in the diagram.
The rubber O’ring seal should be placed over the AAV and
smeared with some silicone grease. The AAV should ‘click’
when correctly inserted into its aperture.
7.4.15.2 CYCLONIC SEPERATOR
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Remove both locking pins that secure the inlet and outlet
pipes to the separator (D).
Slacken - but do not remove - both screws that secure the
outlet pipe on the main heat exchanger (allowing the pipe to
rotate freely).
Gently prize apart the inlet/outlet pipes from the separator
until it is free.
Detach the rubber tube (A) that connects to the AAV.
Replace in the reverse order ensuring that any worn or
damaged seals are replaced with new ones.
47
Page 48
7.4.16 PRESSURE TRANSDUCER
MULTI ZONE CONTROLLER
REC10 V01.26
PRESS A BUTTON
TO CONTINUE
SELECT THE TYPE
OF CONFIGURATION
NEW
FROM AKM
FROM AKM
REC10
SELECT THE TYPE
OF CONFIGURATION
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Locate and remove locking pin (A).
Remove transducer (B).
Disconnect plug from transducer.
Replace in the reverse order.
7.4.17 SAFETY VALVE
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Disconnect safety valve outlet pipe (C) from the safety valve.
Locate and remove locking pin (D) and then extract safety
valve (E) from its aperture.
Replace in the reverse order.
Locate and remove the locking pin that secure the pressure
gauge to the pump assembly (rear left side).
Ease the connection from its aperture.
Locate and remove the 2-screws that secure the gauge to the
underside of the appliance.
The gauge incorporates a ‘bayonet’ type connection; rotate
the gauge 90-degree in order to remove it from its aperture,
ensuring that the gauge tubing does not get jammed or caught
internally.
Replace in the reverse order ensuring that any worn or
damaged seal is replaced with a new one.
7.4.21 FLUE SENSOR
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
If required, remove the fan/mixer assembly as detailed in 7.4.6.
Disconnect the electrical plug from the sensor.
Unscrew the sensor from the sensor pocket.
Replace in the reverse order, ensuring any worn or damaged
seals are replaced with new ones.
7.4.22 REPLACING THE REC10 MASTER
b
The system’s configuration operations need to be
carried out by professionally qualied personnel of the
Technical Assistance Centre.
When replacing the REC10 MASTER, at the subsequent
restart it displays an initial screen with the firmware revision.
Pressing “ok” starts a guided procedure for configuring
the system, see section
Follow the procedure and carry out the FROM AKM type of
configuration.
“8.8 REC10 System reset”
.
7.4.18 GAS VALVE
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Slacken o nut (A) and unscrew the 2 screws (B).
Swivel the gas valve (C) round and disconnect the electrical
connections.
Remove the nozzle (D) for use with a replacement valve if the
gas valve is to be replaced.
Replace in the reverse order.
NOTE: the gas valve is a non-serviceable item - DO NOT attempt to alter or adjust any of its mechanical settings. Both
sealing washers must be replaced.
7.4.23 REPLACING THE AKM01 BOARD
The configuration operations should be carried out by
professionally qualied personnel of the Technical Assistance
Centre. The systems continually carries out a consistency
control between the saved configuration data on the AKM01
electronic board and those saved in the REC10; therefore,
when replacing the AKM01 electronic board, it can happen
that the system detects an inconsistency between the data
saved on the AKM01 and that in the REC10.
In this case, the latter will ask the user which of the two
configurations is to be considered valid; selecting to recuperate
the configuration from the REC itself it is possible to avoid
reconfiguring the machine:
- select REC10 with the “up” and “down” keys, confirming
the selection.
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
Identify the sensor to be replaced.
Remove the pipe clip that incorporates the sensor from its
location.
Disconnect both wires from the sensor.
Remove the sensor from the pipe clip.
Replace in the reverse order - ensuring that the sensor is
correctly positioned and that some heat conduction paste has
been applied to the face of the sensor.
7.4.20 ANALOGUE PRESSURE GAUGE
Carry out the component removal procedure as outlined in 7.4.
Remove the front cover as detailed in 5.7.1.
48
7.4.24 GUIDANCE ON THE REMOVAL &
REPLACEMENT OF COMPONENTS
The following table provide guidance on the removal and replacement of components from the appliance with regards to
the average ‘R&R’ (Removal & Replacement) time, and the
required skill level. This guidance is based on the assumption
that the removal of components will be undertaken using
‘FRONT’ access only.
Page 49
7.4.25 GUIDANCE ON THE REMOVAL &
REPLACEMENT OF COMPONENTS
The following table provide guidance on the removal and replacement of components from the appliance with regards to
the average ‘R&R’ (Removal & Replacement) time, and the
TASKTIME (minutes)SKILL LEVEL
Burner
required skill level. This guidance is based on the assumption
that the removal of components will be undertaken using
‘FRONT’ access only.
5
Fan/mixer assembly
Fan9
Top electrode3
Lower electrode2
Gas valve3
Return NTC sensor3
Flow NTC sensor2
High limit thermostat2
Ignition transformer2
Pump head4
Complete pump assembly8
Pressure transducer2
Safety valve3
Analogue pressure gauge6
Non-return valve3
6
Automatic bypass3
Expansion vessel4
Flue sensor10
Top automatic air vent4
Lower automatic air vent3
Condensate trap7
Cyclonic separator5
Primary heat exchanger12
Exhaust ue gas conveyor12
Appliance PCB4
REC10 User Interface4
Front cover1
Side cover*1
*NOTE
Do not attempt removal of the side cover/s if/when there is less than 25mm clearance to the side of the appliance.
49
Page 50
SECTION 8 - CHECKS, ADJUSTMENTS AND FAULT FINDING
8.1 CHECKING APPLIANCE OPERATION
When carrying out any repairs or servicing to the appliance,
the relevant commissioning procedure must be undertaken to
ensure the continued safe operation of the appliance. Particular
attention should be made to ensure gas tightness, water
tightness and the electrical integrity of the appliance.
8.2 APPLIANCE MODES OF OPERATION
NOTE
There must be sucient system water pressure (min. 0.5 bar)
to ensure the water pressure switch is activated. If there is
insucient system pressure the pump and fan will be prevented
from operating and the low-pressure fault code will be indicated.
8.2.1 OFF
When the appliance has been set to OFF via the REC10 UI,
the following functions will remain active:
• frost-protection system
• pump anti-block.
8.2.2 ON-BOARD FUNCTIONS
• FROST-PROTECTION: this function is only active when
there are no requests for heating or HW. If the temperature
drops below 5°C, the boiler will operate on minimum power
until the temperature of the thermistors reaches 35°C for CH
and 55°C for DHW. Thereafter the pump & fan will over-run
for 30-seconds.
• ANTI-CYCLE FUNCTION: the anti-cycle function ensures the
burner remains switched o for at least 3-minutes after the
set-point hysterisis (set-point + 5-deg) for CH heat request.
• PUMP ANTI-BLOCK FUNCTION: when there has been no
heating or HW request for 24-hours, the anti-block cycle
is activated. The pump will be activated for a period of
30-seconds.
8.2.3 HEATING MODE
When a ‘heating’ request is generated via the connected
external control/s and/or the REC10 UI, the appliance will
operate in the heating mode. The pump and fan will be activated
via the ow temperature sensor. When the fan is sensed to
be operating correctly (tacho signal), the ignition sequence
commences. Ignition is sensed by the electronic circuit to
ensure ame stability at the burner. Once successful ignition
has been achieved, the electronic circuitry increases the gas
rate to 75% for a period of 15 minutes.
The speed of the fan and therefore the output of the boiler is
determined by the temperature of the water sensed by the
ow temperature sensor, consequently a high temperature
at the ow sensor results in a lower fan speed. As the water
temperature increases, the temperature sensors – located
on the ow pipe of the boiler – reduce the fan speed via the
electronic circuitry. Depending on the load, either the water
temperature will continue to rise until the set point is achieved or
the water temperature will fall whereby fan speed will increase
relative to the output required. When the boiler has reached
the set point (+ hysterisis), the burner will switch o. The built-
in anti-cycle device prevents the burner from re-lighting for
approximately 3-minutes.
When the temperature of the ow sensor falls below the set
point (- hysterisis), the burner will re-light.
NOTE
If burner ignition is not detected at the rst attempt, the appliance
will repeat the ignition sequence another two times (3-times
in total) before going to lockout. When the set-point has been
reached as measured at the primary thermistor, the appliance
will begin the modulation phase whereby the fan and gas valve
will continuously modulate to maintain the set-point.
If the temperature continues to rise and exceeds the set-point
by 5°C (hysterisis), the burner will shut down. A new ignition
sequence will be enabled when the 3- minute anti-cycle has
been performed and the temperature at the primary thermistor
has dropped 5°C (hysterisis) below the set-point.
50
NOTE
When the request for heating and/or hot water has been
satised, the appliance pump and fan may continue to circulate
to dissipate any residual heat within the appliance.
ATTENTION
Gas type and appliance outputs are factory set by default, at
the values declared in the specication data in section 2.
Vokera cannot accept any responsibility for any damage or
malfunction that has been caused as a result of tampering
or incorrect set up of this appliance during installation or
commissioning.
8.3 CHECKING THE EXPANSION VESSEL
Carry out the component removal procedure as described in
7.4. You must ensure that the boiler is completely drained of
water. Using a suitable pressure gauge, remove dust cap on
expansion vessel and check the charge pressure. The correct
charge pressure should be 1.0 bar ± 0.1 bar. If the charge
pressure is less, use a suitable pump to increase the charge.
NOTE
You must ensure the drain valve is in the open position whilst
re-charging takes place. Replace the dust cap and carry out
the relevant commissioning procedure (section 6).
8.4 EXTERNAL FAULTS
Before carrying out any faultnding or component replacement,
ensure the fault is not attributable to any aspect of the installation.
8.4.1 INSTALLATION FAULTS
SymptomPossible cause
No ignitionCheck wiring/check electrical
supply
No Heating and/or HWCheck external controls
FaultPossible cause
Fault codeCheck gas supply, check ue
system
8.5 ELECTRICAL CHECKS
Any electrical checks must be carried out by a suitably qualied
person.
8.5.1 EARTH CONTINUITY TEST
Isolate the appliance from the electrical supply, and using a
suitable multi-meter carry out a resistance test. Connect test
leads between an appliance earth point and the earth wire of
the appliance supply cable. The resistance should be less than
1 OHM. If the resistance is greater than 1 OHM check all earth
wires and connectors for continuity and integrity.
8.5.2 SHORT CIRCUIT CHECK
Isolate the appliance from the electrical supply, and using a
suitable multi-meter, carry out a short circuit test between the
Live & Neutral connections at the appliance terminal strip.
Repeat above test on the Live & Earth connections at the
appliance terminal strip.
NOTE
Should it be found that the fuse has failed but no fault is
indicated, a detailed continuity check will be required to trace
the fault. A visual inspection of components may also assist in
locating the fault.
8.5.3 POLARITY CHECK
With the appliance connected to the electrical supply and using
a suitable multimeter, carry out the following voltage tests:
• connect test leads between the Live & Neutral connections
at the appliance terminal strip. The meter should read
approximately 230V ac. If so proceed to next stage. If not,
see 8.6.
• connect test leads between the Live & Earth connections at the
appliance terminal strip. The meter should read approximately
230V ac. If so proceed to next stage. If not, see 8.6.
• connect test leads between the Neutral & Earth connections
at the appliance terminal strip. The meter should read
approximately 0 – 15Vac. If so polarity is correct. If not, see 8.6.
Page 51
8.5.4 REVERSED POLARITY OR SUPPLY FAULT
INSTALLER
Repeat the above tests at the appliance isolator, if testing
reveals correct polarity and/or supply at the isolator, re-check
wiring and connections between the isolator and the appliance.
If tests on the isolator also reveal reversed polarity or a supply
fault, consult the local electricity supplier for advice.
DISTANCE TO EARTH CHECK
Isolate the appliance from the electrical supply, and using a
suitable multi-meter carry out a resistance test. Connect test
leads between the Live & Earth connections at the appliance
terminal strip. If the meter reads other than innity there is a
fault that must be isolated, carry out a detailed continuity check
to identify the location of the fault.
These series of checks must be carried out before attempting
any faultnding procedures on the appliance. On completion
of any task that required the disconnection and re-connection
of any electrical wiring or component, these checks must be
repeated.
8.6 FAULT FINDING
Before attempting any faultnding, the electrical checks as
detailed in 8.5 must be carried out. Isolate the appliance from
the electrical supply.
Disconnect any external controls from terminal plug, and insert
a link-wire between the two wires at the ‘TA’ connections of the
D-sub interface.
NOTE
Restore the electrical supply to the boiler and RESET
functionning. The boiler should now function as described
in section 8.2. Should the boiler fail to respond, the internal
fuses and connectors should be checked to ensure integrity
and continuity.
CONFIRM
CANCEL
- the UI screen will display the rmware version – press any
key to continue
- select language (ENGLISH)
- enter the time and date
- select MASTER
- select conguration type: NEW or FROM AKM (see below)
MULTI ZONE CONTROLLER
REC10 V01.26
PRESS A BUTTON
TO CONTINUE
ENGLISH
8.7 APPLIANCE STATUS AND FAULT CODES
When the boiler detects a temporary fault condition, the
appropriate code is shown. If/when the fault is nal, the pump
will perform 30 to 60-second post circulation (depending on the
error code) and fault code will be displayed. For combustion
fault, FAN can also post vent up to 5min if required.
8.8 REC10 SYSTEM RESET
Warning! – This operation must only be carried out by
qualiedpersonnel!
If required, the system conguration can be reset back to the
factory default conguration; however care needs to be taken
in order to carry out a successful reset:
- access the technical parameter settings as outlined in
section 8
- scroll to and select the following menu string:
MENU>TECHNICAL>INSTALLATION>SYSTEM
RESET>CONFIRM
TECHNICAL
INSTALLATION
PARAMETERS
THERMOREGULATION
RANGE RATED
CALIBRATION
INSTALL
ITALIANO
TIME & DATE
ENTER TIME AND DATE
1217:
18 / 11 / 2013
USE THE ARROWS TO MODIFY
SELECT THE TYPE
OF CONFIGURATION
FROM AKM
FROM AKM
NEW
8.8.1 CONFIGURATION FROM AKM PCB
- Select conguration type: FROM AKM
- The REC10 will use the information/settings stored on the
AKM PCB to congure the appliance
ZONES MANAGER
SENSOR CALIBRATION
SYSTEM RESET
INSTALLER
SELECT THE TYPE
OF CONFIGURATION
FROM AKM
NEW
51
Page 52
8.8.2 NEW CONFIGURATION
PLANT
CH ONLY
INSTANTANEOUS
SELECT THE PLANT
CONFIGURATION
STORAGE TANK
- Select conguration type: NEW
- Select location of REC10: ON BOARD
- Select PLANT type: CH ONLY – INSTANTANEOUS – STORAGE TANK (see below)
SELECT THE TYPE
OF CONFIGURATION
FROM AKM
NEW
CALDAIA
DOVE E’ POSIZIONATO
IL MULTI ZONE CONTROLLER?
MACCHINA
AMBIENTE
8.10 TYPICAL BESMART CONNECTION –
CONNECTED TO THE ‘D-SUB’ INTERFACE
OTBus
8.11 TYPICAL CONNECTION FROM REMOTE
ROOM THERMOSTAT AND CLOCK –
CONNECTED TO THE ‘D-SUB’ INTERFACE
- select CH ONLY if the appliance is a ‘heat’ only system
boiler
- select INSTANTANEOUS if the appliance is a combination
boiler
- then select FLUX METER (only selectable with
INSTANTANEOUS).
NOTE
After a system reset where the conguration selection is
‘new’, carry out a check on the various (applicable) installation
parameters to ensure that the ‘new’ conguration meets the
should not attempt to access or adjust ANY installation
parameter; serious damage or appliance malfunction
may occur as the result of an incorrectly set parameter.
To access the installation parameters:
1. select MENU from the REC10 UI
2. simultaneously press and hold both the ‘return’ and ‘downarrow’ buttons until the display changes to show: INSERT
PASSWORD
3. using the ‘up-arrow’ button, press until ‘18’ is shown in the
display, then press ‘select’
4. use the following menu string: MENU>TECHNICAL
5. refer to the menu hierarchy tree on page 19 for further
details.
detailed below, may result in malfunction and/or internal
damage to the appliance.
The evolve system boilers incorporate an internal relay that
enables a direct switched 230v supply to be used to generate
a heating or hot water request from an external control system
such as Y-PLAN or S-PLAN.
To congure an S or Y PLAN control system with the evolve
boiler, proceed as follows:
1. Isolate the appliance from the electrical supply and remove
the front cover as detailed in section 5.7.1. gain access to
the appliance PCB as detailed 5.7.3
2. Identify the internal relay PCB (BE11), which is located to
the right hand side of the main control PCB
3. Route the external wiring from the Y-Plan/S-Plan control
system through one of the cable entry points that are located
on the lower right-side of the appliance
4. Using the (below) relevant diagram as a reference, connect
the switched 230v supply (Live & Neutral) from the external
control system (Y-Plan/S-Plan) to the small PCB (BE11) at
terminals CN1
5. Replace the PCB cover ensuring that no internal wiring is
trapped or strained
6. Replace the appliance front cover as detailed in 5.7.1.
NOTE
• Under no circumstances should the Y-Plan/S-Plan wiring
be connected directly to the D-Sub interface and/or the TA
connections.
• Ensure that the appliance and all other external controls, are
served and isolated from the same electrical supply/isolator
• Ensure that the cable entry point is suitably sealed with
silicone sealant or adhesive tape.
53
Page 54
FUNCTIONAL DIAGRAM
REC
BE20
X14
5
1
X11
1
X25
6
2
1
M20
grey
grey
black (alim.)
blue (sign.)
brown (-)
red
red
violet
violet
20
X2
19
18
X1
17
16
SBOL
15
14
OT+
13
12
SE
11
10
TBT
9
8
7
6
5
4
3
2
1
Voltage free contact input
TBOL
TA
+
B
A
-
1
X19
10
orange (A)
yellow (B)
black (-)
red (+)
red (+)
orange (A)
yellow (B)
black (-)
black (NO)
black (NO)
black (C)
NO
NC
C
CN2
orange (SE)
black (C)
pink (OT+)
pink (OT+)
orange (SE)
CN1
black
black
white (TBT)
white (TBT)
12
(SBOL)
11
10
9
(OT+)
8
7
(SE)
6
5
(TBT)
4
3
(TBOL)
2
(TA)
1
-
17
A
16
B
15
+
14
T.P.
BE11
1
3
MOD
J1
4
3
2
1
green (A1)
white (K1)
red (A2)
orange (K2)
orange (K2)
red (A2)
white (K1)
green (A1)
X10
4
3
2
1
PWM
blue (-)
3
P
X8
brown (+)
1
TSC2
F= 3.15A F
L
N
230 V
brown
230 V
blue
OPEOPE
GAS VALVE
F
N
M3
auxiliary
M4
red
red
white
white
grey
grey
blue
blue
1
X13
4
1
X9
12
grey (-)
blue (HS)
SE
F Lv
pink (PWM)
red (+)
-t°
R.S.
X17
1
yellow/green
blue
brown
X6
3
SW1
6
F.S.
blue
brown
F Hv
F
brown
blue
brown
blue
brown
blue
5
4
3
2
pink
1 243
1
blue
brown
brown
blue
X15
1
2
orange
X7
X3
1
X6
3
1
X4
5
1
X15
2
1
X1
6
1
X1
F2=4A T
6
X14
X12
AKM0x
A9
X10
6
X11
X23
6
X16
1
4
X2
1
5
X21
1
3
X8
1
4
X13
1
10
X19
1
X25
12
CN1
X9
1
5
1
X18
1
1
5
1
X22
F.T.
F.O.H.T.
-t°
F.S.
-t°
54
Page 55
Key
AKM0X Main PCB
REC Remote control
BE20 Led board:
green led (working status or temporary stop)
red led (boiler lock out)
X1-X25-CN1 Connectors
S.W. CO2 function button
F.S. Flame sensor
F External fuse 3.15A F
F2 Fuse 4A T
M3-M4 Terminal strip for electrical connection high
power
M20Terminal box
(- A B +) ● Bus 485
TA ● Room Thermosat (contact must be free
of voltage)
TBOL ● Thermostat water tank
TBT ● Low temperature limit thermostat
SE ● External sensor
OT+ ● Open therm
SBOL ● Sensor water tank
X1 – X2 ● Not used
P Pump
PWM PWM signal
OPE Gas valve solenoids
F Hv Fan power supply 230 V
TSC2 Ignition transformer
S.E. Spark electrode
F.O.H.T Flow over heat thermostat
FS Flue sensor
FT Flow thermistor (NTC)
RS Return thermistor (NTC)
P.T. Pressure transducer
MOD Modulator
F Lv Fan signal control
55
Page 56
SECTION 9 - LPG INSTRUCTIONS
COMBUSTION MONITORING
COMBUSTION OFFSET
BOILER TYPE
GAS TYPE
SERVICE
9.1 RELATED DOCUMENTS
BS 6798INSTALLATION OF BOILERS OF RATED INPUT NOT EXCEEDING 60 kW
BS 5449PART 1FORCED CIRCULATION HOT WATER SYSTEMS
BS 5440PART 1FLUES
BS 5482PART 1DOMESTIC BUTANE & PROPANE GAS BURNERS IN PERMANENT DWELLINGS
9.2 TECHNICAL DATA
Gas Pressuresevolve 18Sevolve 24Sevolve 30Sevolve 35S
WARNING!
The gas supply to the appliance must remain turned OFF
until the following procedure has been completed.
1. Using the REC10 UI, navigate to STATE>BOILER and
select ‘OFF’.
2. Refer to Section 8 on how to access the ‘Service’
parameters, and use passkey ‘53’ to navigate to
MENU>SETTINGS>TECHNICAL>COMBUSTION-
MONITORING>GAS-TYPE
3. Scroll to ‘LPG’ and press the select button.
4. Use the ‘back’ button to return to the ‘TECHNICAL’ menu
and select ‘CALIBRATION’.
5. Using the data in table 9.2, adjust the fan speed settings to
the values indicated in 9.2 – pressing the select button to
conrm each change.
6. Press and hold the ‘back’ button for 2-seconds to exit the
‘Service’ parameters menu.
7. Carry out a combustion check – as detailed in Section 6.12
– using the LPG values as indicated in table 9.2 above.
NOTE
The appliance gas valve is factory set and therefore nonadjustable. Do not attempt to adjust or interfere with the
settings of the gas valve, as to do so, will cause the appliance
to malfunction and may lead to serious damage.
TECHNICAL
PARAMETERS
VENT CYCLE
EXHAUST PROBE RESET
ALARM HISTORY
COMBUSTION MONITORING
SERVICE
- select GAS TYPE
- select LPG
GAS TYPE
NG
LPG
SERVICE
The boiler DOES NOT require additional adjustments.
b
The boiler may only be converted by qualied sta.
b
After conversion apply the new rating plate
contained in the kit.
56
Page 57
COMMISSIONING: CO AND COMBUSTION RATIO CHECK
SET BOILER TO MAXIMUM RATE
stabilise. , insert analyser probe into air inlet sampling point.
Is O2 ≥20.6%
Is O2 ≥20.6%
CHECK CO AND
YES
NO
YES
NO
CHECK CO AND COMBUSTION
recording.
NO
Turn off appliance and
and resolved.
Turn off appliance and call
YES
NO
NO
YES
YES
BEFORE CO AND COMBUSTION RATIO CHECK
The installation instructions should have been followed, gas
type verified and gas supply pressure/rate checked as required
prior to commissioning.
As part of the installation process, ESPECIALLY WHERE A
FLUE HAS BEEN FITTED BY PERSONS OTHER THAN THE
BOILER INSTALLER, visually check the integrity of the whole
flue system to confirm that all components are correctly
assembled, fixed and supported. Check that the maximum flue
lengths have not been exceeded and all guidance has been
followed (e.g. Technical Bulletin 008).
The flue gas analyser should be of the correct type, as specified
by BS 7967.
Before use, the flue gas analyser should have been maintained
and calibrated as specified by the manufacturer. The installer
must have the relevant competence for use of the analyser.
Check and zero the analyser IN FRESH AIR, as per analyser
manufacturer’s instructions.
Vokera’s technical helpline
for advice.
The appliance must not be
commissioned until
problems are identified and
resolved. If commissioning
cannot be fully completed,
the appliance must be
disconnected from the gas
supply in accordance with
the GSIUR.
NOTE: Check and record CO and
combustion ratio at both
maximum AND minimum rate
before contacting the Vokera
In accordance with, section 7.3, set boiler to operate at maximum rate (full load condition). Allow sufficient time for combustion to
Verify flue integrity
Analyser readings indicate
that combustion products
and inlet air are mixing.
Further investigation of the
flue is therefore required.
Check that flue components
are correctly assembled,
fixed and supported as per
boiler/flue instructions.
Check that flue and flue
terminal are not obstructed.
and CO2 < 0.2%?
and CO2 < 0.2%?
call Vokera’s technical
helpline for advice.
The appliance must not
be commissioned until
problems are identified
Is CO less
than 350ppm
AND
CO/CO
2 ratio
less than
0.004?
NOTE
The air/gas ratio valve is factory-set and must not be
adjusted during commissioning unless this action is
recommended, following contact with the Vokera
technical help line. If any such adjustment is
recommended and further checking of the boiler is
required, the engineer must be competent to carry out
this work and to use the flue gas analyser accordingly.
If the boiler requires conversion to operate with a
different gas family (e.g., conversion from natural gas
to LPG) separate guidance will be provided by the
Vokera technical help line and must be followed.
COMBUSTION RATIO
AT MAXIMUM RATE
With boiler still set at
maximum rate, insert
analyser probe into flue
gas sampling point.
Allow readings to
stabilise before
Check all seals
around the appliance
burner, internal flue
seals, door and case
seals. Rectify where
necessary.
Is CO < 350ppm
a
nd CO/CO2 ratio
essthan 0.004 ?
l
RATIO AT MINIMUM RATE
With boiler set at minimum rate,
insert analyser probe into flue
gas sampling point. Allow
readings to stabilise before
Is CO less than
350ppm AND
CO/CO
2 ratio less
than 0.004?
SET BOILER TO
MINIMUM RATE
In accordance with
section 7.3, set
boiler to operate at
minimum rate (to
minimum load
condition). Allow
sufficient time for
combustion to
stabilise.
Boiler is operating satisfactorily
No further actions required.
Ensure test points are capped, boiler case is correctly replaced and all other commissioning procedures are completed.
Complete Benchmark Checklist, recording CO and combustion ratio readings as required.
57
Page 58
Benchmark Commissioning and
Servicing Section
It is a requirement that the boiler is installed and commissioned to the
manufacturers instructions and the data elds on the commissioning checklist
completed in full.
To instigate the boiler guarantee the boiler needs to be registered with the
manufacturer within one month of the installation.
To maintain the boiler guarantee it is essential that the boiler is serviced annually
by a Gas Safe registered engineer who has been trained on the boiler installed.
The service details should be recorded on the Benchmark Service Interval
Record and left with the householder.
This Commissioning Checklist is to be completed in full by the competent person who commissioned the boiler as a means of demonstrating
compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference.
Vokèra Ltd offer customers the comfort of a parts and labour warranty repair service subject to the following terms
and conditions.
Vokèra Ltd only obligation under the guarantee shall be to repair or replace the faulty appliance at Vokèra Ltd
discretion. This will be carried out where a fault arises from defects within the appliance, caused by either material
or workmanship of the manufacturer.
1. The boiler must have been installed and commissioned within 12 months of manufacture by a registered Gas
Safe (RGII ROI) installer in accordance with the guidelines in the installation and servicing booklet provided
with the boiler.
2. This guarantee does not protect malfunction or damage arising from incorrect installation, commissioning or
maintenance procedures, as laid out in the installation handbook, inefficient flue system, poor or incorrect
electricity, wrong gas supply or pressure, tampering by inexperienced persons and any other cause not directly
due to manufacture.
3. Vokèra Ltd cannot accept responsibility for any costs arising from repair or maintenance carried out by any third
party.
4. The “Benchmark” commissioning sheet must be completed by the installer and left with the boiler for reference
purpose.
5. The warranty will commence from the date of installation. Without proof of purchase ie an invoice or completed
“Benchmark” commissioning sheet, the warranty will commence from the date of manufacture as detailed on
the appliance data plate.
6. To qualify for the full term of warranty, the boiler must be serviced once annually by a Gas Safe Registered
Engineer (RGII ROI). Proof of annual service in accordance with the manufacturer’s instructions must
be provided (e.g. Benchmark Service Record). If this condition is not met the period of warranty will
extend to only 12 months from date of installation.
By registering your appliance, you will be helping us provide you with the best after sales service in the unlikely
event that your boiler requires attention during the guarantee period.
Register online: www.vokera.co.uk (UK) or www.vokera.ie (ROI)
If the boiler suffers a mechanical or an electrical breakdown or you require an annual service, please contact our
Customer Care Centre on:
UK: 01274 866100
ROI: 056 7755057
Our normal working hours, excluding Bank holidays are:
8.15am - 5.00pm Monday to Friday
8.00am - 12.00pm Saturday (UK only)
We will arrange for an engineer or appointed agent, to inspect and repair, or where in our sole opinion repair is not
economic, arrange to replace the boiler.
7. Health & Safety:
a. Engineers will only attend to boiler products where it is considered by the engineer that the installation does not
pose a risk to health and safety.
b. A permanently fixed access ladder must service installations in lofts or attics. Adequate lighting and permanently
fixed flooring must also be available.
c. Cupboard installations must provide minimum working clearances as detailed in the installation instructions.
Vokèra will not accept responsibility for the removal of cupboards, kitchen units or trims in order to gain access
for repairs.
8. Warranty does not apply:
a. If the boiler is removed from its place of installation without our prior consent.
b. To any defect, damage or breakdown caused by inadequate servicing of the boiler or by deliberate action,
accident, misuse or third party interference including modification or an attempted repair which does not fully
comply with industry standards.
c. To any defect, damage or breakdown caused by the design, installation and maintenance of the central heating
system.
61
Page 62
d. To de-scaling or other work required as a result of hard water scale deposits or from damage caused by
aggressive water or sludge resulting from corrosion. Indications that such work may be required include a noisy
boiler, cold spots on radiators, sludge in pipes and poor circulation of the central heating system.
e. If the claim/contact procedure set out in section 6 is not adhered to.
f. To any other costs or expenses caused by or arising as a result of the breakdown of a Vokèra Boiler.
g. To any costs incurred during delays in fixing reported faults.
9. We reserve the right to a charge a callout fee where:
a. There is no completed “Benchmark” commissioning sheet or equivalent control document present.
b. There is incomplete or no service record(s) for each and every year the boiler has been installed.
c. A fault cannot be found.
d. The breakdown or fault has been caused by an event, which is excluded from the warranty – see section 8.
e. Failure to cancel an agreed appointment prior to our engineers visit.
f. The boiler is outside the period of warranty or the conditions of the warranty have not been met.
10. If we fit replacement parts or replace a boiler it will not extend the period of the warranty. All replaced parts or
boilers will become the property of Vokèra Ltd.
11. The warranty applies only where a Vokèra boiler has been installed in a domestic dwelling in the United Kingdom,
Northern Ireland or Republic of Ireland, to provide heat and/or hot water to the central heating system.
12. Vokèra Ltd warranty is offered in addition to the rights provided to a consumer by law. Details of these rights
can be obtained from a Trading Standards Authority or a Citizen Advice Bureaux.
Your Personal Details
Vokèra takes care of your personal details in order to protect your privacy. Below we detail how we use any data
you provide us with and how we manage that data to protect it.
Personal data is collected by us confidentially and in accordance with data protection law regulations. Vokèra is
registered as a data controller with the Information Commissioner’s Office.
Your personal data is only stored if you volunteer to provide it, for example, to request information, submit a service
visit, or to register a product for purposes of warranties and surveys etc. Vokèra will only use your personal data
to satisfy the request you have made, and will not disclose information to third parties without your prior consent.
Any personal data stored by Vokèra is protected to ensure unauthorised persons cannot access or disclose the
data. Vokèra uses security measures to protect the data we collect, in order to prevent manipulation, loss and
destruction. No user information provided is stored anywhere on the internet that can be accessed by the public.
Vokèra may like to inform you of products and services that you could be interested in, and request your opinion
of our services. Participation is voluntary and you can request not to receive such communications at any time or
request your details to be updated by emailing: marketing@vokera.co.uk.
Contact Us:- Customer Care Centre
Tel: 01274 866100 (UK), 056 7755057 (ROI)
UK:
Vokèra Ltd, Customer Care, Stubs Beck Lane, West 26 Business Park, Whitehall Road, Cleckheaton, BD19 4TT
ROI:
Vokèra Ltd, Customer Care, West Court, Callen, Co Kilkenny, Ireland , R95 PW40