VoipTel Yealink T28 User Manual

User Guide for

Yealink T28

1. General Notes.......................................................................................................................................... 2

2. Speakerphone.......................................................................................................................................... 2

2.1. Activating the Speakerphone during a selection.............................................................................. 2

2.2. Switching to speakerphone during a call.........................................................................................2

3. Hold (Hold function)................................................................................................................................. 2

4. Deactivating the Microphone (Mute Function)..........................................................................................3

5. Call Transfer............................................................................................................................................. 3

5.1. Blind Transfer.................................................................................................................................. 3

5.2. Trasferimento con attesa................................................................................................................. 3

6. Conference Calls (max 3 people)............................................................................................................. 3

7. Call Waiting.............................................................................................................................................. 3

7.1. Accepting call waiting...................................................................................................................... 4

7.2. Declining Call Waiting...................................................................................................................... 4

8. Static Deviation........................................................................................................................................ 4

8.1. Enabling static deviation.................................................................................................................. 4

8.2. Disabling Static Deviation................................................................................................................ 4

9. Call List.................................................................................................................................................... 5

9.1. Missed Calls.................................................................................................................................... 5

9.2. Incoming and Outgoing calls........................................................................................................... 5

10. Returning a call.................................................................................................................................... 5

11. Managing the address book................................................................................................................. 5

11.1. Adding a contact......................................................................................................................... 5

11.2. Finding a contact......................................................................................................................... 6

11.3. Editing a contact ......................................................................................................................... 6

11.4. Deleting a contact....................................................................................................................... 6

1. General Notes

In this manual, the soft keys are defined in red as shown in the figure below:

These keys allow access to different functions depending on the writing that appears on the screen of the
phone near each key.

2. Speakerphone

2.1. Activating the Speakerphone during a selection

Enter the phone number

Press the key to start the call on speakerphone

2.2. Switching to speakerphone during a call

Press the key to activate/deactivate the speakerphone during a conversation.
Please note: if you place the handset on its base during a conversation while on speakerphone, this will not
end the call and you need to deactivate the speakerphone before hanging up.

3. Hold (Hold function)

To place a call on hold during a conversation press the key which will deactivate the microphone of
the phone. The other party hears a “hold melody”.
If you have one single call on hold, to resume the conversation and reactivate the microphone of the phone,

just press the . key again. If multiple calls are on hold, you must first select the call on hold using the

directional up/down directional key and then press the key.

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