VoIPon AT-320 User Manual

AT-320 SIP Phone User Manual (V1.43)

AT-320 SIP Phone User Manual

1. AT-320 IP PHONE APPEARANCE INTRODUCTION .............................. 3

1.1 Function Keys of AT-320 IP Phone Introduction (Normal State):......................... 4

2. FEATURES ....................................................................................................... 5

2.1 Hardware.................................................................................................................... 5

2.2 Software.....................................................................................................................5

2.3 Standard and Protocol .............................................................................................5

2.4 Operating requirements ........................................................................................... 6

2.5 Electric requirements ............................................................................................... 6

2.6 Size............................................................................................................................. 6

2.7 Installation.................................................................................................................6

3. CONFIGURATION ......................................................................................... 7

3.1 Phone Keypad setup ................................................................................................7

3.1.1 Function Keys Introduction: .................................................................................... 7

3.1.2 Keypad setup step by step:......................................................................................11

3.2 Configured by WEB ................................................................................................ 12

3.2.1 Network Setting

：

.................................................................................................. 13

3.2.2 Audio Setting

：

...................................................................................................... 15

3.2.3 Dial plan Setting

：

................................................................................................ 17

3.2.4 SIP Protocol Settings

：

.......................................................................................... 19

3.2.5 Other settings:........................................................................................................ 23

3.3 Configured by PalmTool ........................................................................................26

3.4 Telnet Configuration............................................................................................... 27

3.4.1 AT-320 Telnet Commands Explanation .................................................................. 28

4. UPGRADE AT-320 IP PHONE .................................................................. 38

4.1 Use IE browse to upgrade the IP phone............................................................... 38

4.2 Use the PalmTool to upgrade the IP phone..........................................................38

4.3 Use FTP to upgrade the phone.............................................................................. 38

5. USAGE OF THE PHONE ............................................................................. 40

5.1 Receiving calls ........................................................................................................40

5.2 Place a call...............................................................................................................41

5.3 View Records .......................................................................................................... 43

6. RESET AT-320 TO FACTORY DEFAULT.................................................. 44

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7. FAQ .................................................................................................................. 45

Q1 For two ports of the AT-320/AT-323, what is the function for the other port? ..45

Q2 Why I can’t see the complete setting page when access the AT-320 by IE? .... 45

Q3 How to use the PalmTool to upgrade the IP phone?...........................................45

Q4 Why the Palmtool shows “can’t connect to palm1” message box? .................45

Q5 How to update the protocol for the AT-320/AT-323?............................................ 46

Q6 After updating AT-320/AT-323 ,the LCD shows "■■" and stops ,how to deal

with it? .................................................................................................................................. 46

Q7 Why is the local IP 0.0.0.0?....................................................................................46

Q8 Why is the local IP 255.255.255.255?.................................................................... 46

Q9 How to reset the AT-320/AT-323 to the factory default?......................................46

Q10 How to use the speed dial function?......................................................................46

Q11 Why is there no sound after pressing the speaker button while using MGCP

protocol? .............................................................................................................................. 47

Q12 Why does the other side feel my voice is very weak?.......................................... 47

Q13 Why do AT-320/AT323 IP phone and AG-168V gateway disconnect while calling

each other, but it rings?......................................................................................................47

Q14 What is Dial Plan used for? How to configure it? ................................................. 47

Q15 What is "inner line"? ................................................................................................ 48

Q16 Why does it take so long before the phone logins to the server? How to speed it

up? 48

Q17 How to set TOS field? ..............................................................................................49

Q18 How to use call transfer function? .........................................................................49

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1. AT-320 IP phone Appearance Introduction

● AT-320 IP Phone Front Illustration (Refer to Fig 1.1):

Fig 1.1 AT-320 IP Phone Illustration

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1.1 Function Keys of AT-320 IP Phone Introduction (Normal State):

Keys Function

F1

With handset hung, press this key to get local IP address of the phone

F2

Speed Dial Key

NUMBER

With handset hung, press this key to get phone number

ANSCAL

With handset hung, press this key to review received number

MISCAL

With handset hung, press this key to review missed number

FWD

Call transfer key

HOLD

Call hold key

DIACAL

With handset hung, press this key to review dialed number

Vol +

Increase the volumes of handset or speaker; turn over the record backward

Vol -

Decrease the volumes of handset or speaker; turn over the record forward

Redial

While reviewing missed, received or dialed number, press this key to dial current number

Speaker

Press this key to have a call without lifting the handset

SET

Enter setting mode

OK

Confirm change, enter submenu

EXIT

Back to the parent menu

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2. Features

2.1 Hardware

● Main chip—PA1688 50MHz

● Data Memory—16MB SDRAM

● Program Memory—8 MB Flash memory

● Ethernet Jack—1/2 10/100M jacks

● AC/DC adapter—Output 12V DC, 450mA

2.2 Software

● DHCP support for LAN or Cable modem

● PPPoE support for ADSL or Cable modem

● Set phone by HTTP web browser (IE6.0) or Telnet

● Upgrade by FTP

● Support major G.7XX; GSM 610; iLBC audio Codec

● VAD (Voice Active Detect)

● CNG (Comfort noise generation)

● Dynamic voice jitter buffer

● G.168/165 compliant 16ms echo cancellation

● Tone generation and Local DTMF re-generation according with ITU-T

● E.164 dial plan and customized dial rules

● 100 entries for quick dial

● 80 entries each for missed calls, answered calls and dialed calls

● Adjustable volume for both handset and speaker

● Voice prompt

● Hotline

● Support adjustable user password and super password

2.3 Standard and Protocol

AT-320 IP Phone supports following standard and protocol:

● IEEE 802.3 /802.3 u 10 Base T / 100Base TX

● Major G.7XX; GSM610 iLBC audio Codec

● SIP RFC3261

● TCP/IP: Internet transfer and control protocol

● RTP: Real-time Transport Protocol

● RTCP：Real-time Control Protocol

● VAD/CNG save bandwidth

● DHCP：Dynamic Host Configuration Protocol

● PPPoE：PPP Protocol over Ethernet

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● DNS：Domain Name Server

● Telnet：Internet's remote login protocol

● FTP：File Transfer protocol

● HTTP：Hyper Text Transfer protocol

2.4 Operating requirements

● Operation temperature: 0 to 40° C (32° to 104° F)

● Storage temperature: -30° to 65° C (-22° to 149° F)

● Humidity: 10 to 90% no dew

2.5 Electric requirements

● Voltage: 9V~24V

● Power adapter: output DC 12V/450mA

● Network interface:1/2X RJ-45 Ethernet Connectors

2.6 Size

200 X 195 X 87 mm (L x W x H)

2.7 Installation

1． Connect handset to base: insert handset cord into handset cord jack at the

left side of the base.

2． Connect IP phone to Internet: plug the RJ-45 Ethernet cable into the

Ethernet Jack. Plug the other end of the cable into HUB.

3． Power on IP phone: plug the power cord adapter into the Power Jack.

Then plug the other end of the power cord adapter into the appropriate
wall outlet.

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3. Configuration

Four different ways can be used to configure AT-320 IP phone: phone
keypad, web browser, Telnet commands and PalmTool configuration tool on
computer.

3.1 Phone Keypad setup

3.1.1 Function Keys Introduction:

When using keypad and LCD to configure the settings of IP phone,
following keys will be used:

Keys Function Keys Function

F1/LOCIP

Enter setting mode

OK/Speaker

Enter submenu; confirm change

VOL+

Turn over menu

backward

VOL-

Turn over menu forward; move

cursor backward

Digital key

Modify values

EXIT/Redial

Exit current menu; exit setting mode

● Enter the keypad setting mode

Press “Speaker” keyÆenter “1234#”Æyou can see LCD display
password”Æenter “1234”Æpress “speaker” key to confirm.

● Select the submenu

After entering the main menu, press “VOL+” or “VOL-” to page the menu
up or page the menu down; when you want to set the submenu item to be
displayed, press “OK/speaker” to enter the submenu.

● Enter the EDIT mode

After entering the submenu, when you want to set the submenu item to be
selected, press “Set” to enter EDIT mode.

● Enter the settings

Once the phone enters EDIT mode, enter the settings by numeric keypad
respectively, then press “OK/speaker” key to confirm.

● Modify enter error

If the errors come forth when you enter the settings, press“VOL-” key to
delete it and enter the settings again

● Abort the settings

If there is no need for the modified settings, press “EXIT” key to
return to the main menu, and press “VOL+” or “VOL-” to page the menu
up or page the menu down; When “exit settings” submenu item is selected,
press “OK/speaker” key to confirm, AT-320 IP phone will reboot and be

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used the current settings.

● Save the settings

When all parameters have modified, press “EXIT” key to return to the main
menu, and press “VOL+” or “VOL-” to page the menu up or page the
menu down; When “save settings” submenu item is selected, press
“OK/speaker” key to confirm,AT-320 IP phone will reboot and use the
already modified setting.

Refer to above operation; you can reach any menu to modify any value.
Please refer to following structure illustrations to learn the values of each
menu item. As for the meaning of each item and value, please refer to Web
Browser Setting chapter.

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¾ Menu Structure:

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3.1.2 Keypad setup step by step:

For example, you want to setup jack’s number 56712389 as speed dial

number, you can:
Step 1. Enter setup mode: press “Speaker” keyÆenter “1234#”Æyou
can see LCD display “password”Æenter “1234”Æpress “Speaker” key to
confirm.
Step 2. Set speed dial number: use “Vol +/-“ key to choose the
“speed dial setting” menuÆpress “speaker” enter its submenu and choose
“memory 1”Æ press “Local IP” key and enter “jack” to modifyÆ press
“Speaker” to confirmÆchoose “number 1”Æpress “Local IP” key and enter
“56712389” to modifyÆ press “Speaker” to confirm.
Step 3. Save your setting: use “redial” key return to main
menuÆchoose “save setting”Æ press “Speaker” to confirm the change.

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3.2 Configured by WEB

Double click

icon to open the IE browser. Input the IP address of the

phone into address bar ( ), and then input password

of the phone into the following page. Default password 1234 is ordinary
password and super password is 12345678. With Debug set 0[disable],
please input super password; while Debug is not set as 0[disable], please
input ordinary password. Then click

button. The following

configured page wills pop up. Refer to Fig 3.1 please.

Fig 3.1 Http Setting

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3.2.1 Network Setting：

Fig 3.2 Network Setting

● IPtype: Set how IP phone gets relevant network parameters by selecting
corresponding item from drop down list.

 static IP: Select this item to authorize users set IP address, subnet

mask and router IP address of IP phone manually.

 dhcp: Select this item to enable DHCP mode. With this system, your

LAN or router automatically assigns all the required network parameters
to any device connected to it when the device log on. AT-320 IP phone
is shIPped from the factory with DHCP on. So, if your LAN or router is
configured to use DHCP addressing, the IP phone’s LAN parameters
will automatically be configured as soon as it is connected to the LAN or
router and powered up.

 PPPoE：Those ADSL and Cable Modem users please select this item

for it is a protocol especially designed for them. With this system, ADSL
ISP automatically assigns all the required IP parameters to any device
connected to it when the device log on.

 modem：If the IP phone used with modem, please select this item to get

relevant network parameters auto. Then please fill ID and pin into ppp id
and ppp pin fields.

● ppp id: With PPPoE or modem selected in IPtype drop down list, please
enter the user name here.

● ppp pin: With PPPoE or modem selected in IPtype drop down list,
please enter the password here.

● local IP: With static IP selected in IPtype drop down list, please enter IP
address of IP phone here.

● subnet mask: With static IP selected in IPtype drop down list, please
enter subnet mask of IP phone here.

● router IP: With static IP selected in IPtype drop down list, please enter
router IP address of IP phone here.

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● dns: With static IP selected in IPtype drop down list, please enter IP
address of DNS server here.

● dns 2: With static IP selected in IPtype drop down list, please enter IP
address of backup DNS server here.

● mac: MAC address is the physical address supplied by the Ethernet
NIC. AT-320 phone is shIPped from the factory with a unique algorism
MAC address printed on the back of the base.

Note To avoid colliding with other device in network, please don’t change the

MAC address arbitrarily. If you have use “* and power on twice” method to

enter the safe mode of your phone, remember to change the phone’s MAC

to factory default after safe mode.

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3.2.2 Audio Setting：

Fig 3.3 Audio Setting

● codec1: Set the priority 1 of the audio compression algorithm. The

options are g729，g7231，g711u，g711a , gsm and iLBC.

● codec2: Set the priority 2 of the audio compression algorithm. The

options are g729，g7231，g711u，g711a , gsm and iLBC.

● codec3: Set the priority 3 of the audio compression algorithm. The

options are g729，g7231，g711u，g711a , gsm and iLBC.

● codec4: Set the priority 4 of the audio compression algorithm. The

options are g729，g7231，g711u，g711a , gsm and iLBC.

● codec5: Set the priority 5 of the audio compression algorithm. The

options are g729，g7231，g711u，g711a , gsm and iLBC.

● codec5: Set the priority 6 of the audio compression algorithm. The

options are g729，g7231，g711u，g711a , gsm and iLBC.

● vad: Enable/disable VAD (voice activity detection).

● agc: Enable/disable AGC.

● aec: Enable/disable AEC.

● g.723.1 high rate: enable/disable g.723.1 high rate. G.723.1 high rate is

6.3kbps, low rate is 5.3kbps.

● audio frame: Set audio frames in RTP package. Minimum is 1 and
maximum is 8.

● jitter size : Set buffer size of RTP package. The value range is 0-32.

● ilbc payload :

Set the payload type of RTP package when ILBC codec

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