VOIP GF502 User Guide
GF502 IP PHONE
No.002-GF502-004
2008-011-24
USER MANUAL
CONTENTS
PREFACE.....................................................................................................................1
◎ABOUT THIS MANUAL .......................................................................................................................1
◎AUDIENCE .........................................................................................................................................1
◎RELATED DOCUMENTATION ..............................................................................................................1
◎DOCUMENT CONVENTIONS ...............................................................................................................1
CHAPTER 1: AN OVERVIEW OF THE GF502 VOIP PHONE...........................2
◎INTRODUCTION ................................................................................................................................. 2
◎MAIN FEATURES................................................................................................................................2
◎SILKSCREEN ......................................................................................................................................3
◎DESCRIPTION OF KEYPAD..................................................................................................................4
◎NETWORKING PROTOCOL..................................................................................................................5
◎SUPPORT CODEC ............................................................................................................................... 6
◎HARDWARE PARAMETERS .................................................................................................................6
◎ENVIRONMENT ..................................................................................................................................6
CHAPTER 2: INSTALL THE GF502 VOIP PHONE..............................................8
◎THE CONNECTS OF THE BOX .............................................................................................................8
◎INSTALLATION PROCEDURE ............................................................................................................... 8
CHAPTER 3: CONFIGURE THE GF502 VOIP PHONE ....................................10
◎CONFIGURE VIA WEB UI ................................................................................................................10
3.1.1 Access web setting page........................................................................................................10
3.1.2 The logon page......................................................................................................................11
3.1.3 Current Configurations page ................................................................................................ 11
3.1.4 Basic Configurations page.................................................................................................... 13
3.1.5 Advanced Configurations page.............................................................................................16
3.1.6 Line Configurations ..............................................................................................................17
3.1.7 Updating Configurations page ............................................................................................. .19
3.1.8 QoS Configurations page......................................................................................................20
3.1.9 Provision Configurations page..............................................................................................20
3.1.10 User Management page ......................................................................................................20
3.1.11 Factory Reset page..............................................................................................................21
3.1.12 Rebooting System page........................................................................................................22
◎CONFIGURE VIA KEYPAD ................................................................................................................. 22
3.2.1 Function keys introduction....................................................................................................22
3.2.2 Text input...............................................................................................................................23
3.2.3 Main menu.............................................................................................................................23
3.2.4 Update menu .........................................................................................................................25
3.2.5 Forward menu.......................................................................................................................25
3.2.6 Other functions menu............................................................................................................25
CHAPTER 4: UPDATE THE FIRMWARE ...........................................................27
◎UPDATE VIA KEYPAD ....................................................................................................................... 27
◎UPDATE VIA WEB ...........................................................................................................................27
CHAPTER 5: USAGE OF THE PHONE................................................................28
◎TALK MODE AND OPERATIONS ......................................................................................................... 28
5.1.1 Communication mode............................................................................................................28
5.1.2 Operation of off hook............................................................................................................28
5.1.3 Operation of on hook.............................................................................................................28
◎MAIN BASE CALL FUNCTIONS ..........................................................................................................28
5.2.1 Making calls from the GF502 VoIP phone ............................................................................28
5.2.2 Speed dial..............................................................................................................................29
5.2.3 Answer a call......................................................................................................................... 29
5.2.4 Reject a call...........................................................................................................................29
◎HANDLING CALLS FUNCTION ...........................................................................................................29
5.3.1 Call forward..........................................................................................................................29
5.3.2 Hold and retrieve a call.........................................................................................................30
5.3.3 Tr ansferring calls..................................................................................................................30
5.3.4 Mute ......................................................................................................................................31
5.3.5 DND......................................................................................................................................31
5.3.6 Multi-line...............................................................................................................................31
5.3.7 Three-way..............................................................................................................................31
5.3.8 Conference ............................................................................................................................32
5.3.10 Message...............................................................................................................................32
5.3.11 Volume adjustment...............................................................................................................32
◎PHONE BOOK AND CALL LOG ...........................................................................................................32
5.4.1 Phone book............................................................................................................................32
5.4.2 Call log..................................................................................................................................33
◎OTHER FUNCTIONS ..........................................................................................................................34
5.5.1 Ping.......................................................................................................................................34
5.5.2 Lock.......................................................................................................................................34
GF502 VOIP PHONE
Preface
◎
About this Manual
This guide provides the information you need to understand, install, configure, and manage
the GF502 VOIP Phone on your network. It provides the required steps to get the GF502 VOIP
Phone up and running on a SIP network. Not all features listed are available by default. Contact
your network administrator or service provider to find out which features and services are
available to you on your system.
◎
Audience
Network engineers, system administrators and end users who need to understand how to
install and use the IP phone on a SIP network should review this guide. Prior knowledge of IP
telephony concepts is recommended.
◎
Related Documentation
z Dial Plan Guide For VoIP Device.pdf
The user guide of local dial plan for GF502 VoIP phone.
z Provisioning Guide for VoIP Device.pdf
The user guide of provisioning for GF502 VoIP phone.
◎
Document Conventions
This document uses the following conventions:
5Means reader be careful. In this situation, you might do something that could result in
equipment damage or loss of data.
1Means reader take note. Notes contain helpful suggestions or references to material not
covered in the publication.
1
GF502 VOIP PHONE
Chapter 1: An Overview of the GF502 VOIP Phone
◎
Introduction
The GF502 IP Phone provides voice communication over an IP network using the SIP
protocol. It functions much like a traditional analog telephone, allowing you to place and receive
phone calls and to access features such as mute, hold, forward, transfer, and speed dial. In addition,
because the phone is connected to network, it offers enhanced IP telephony features, including
access to network information and customizable features.
network devices, must be configured and managed.
◎
Main Features
z Support three sip accounts at the same time.
z Support multi-line.
z Support Static, DHCP and PPPoE mode.
z DHCP server and address pool.
z Support Bridge or NAT.
z Support QoS, ToS.
z Support SNTP.
z Support major G7.xxx CODEC.
z VAD, CNG, AEC, Jitter buffer.
z Support Local Dial Plan.
z Support Info, Inband and RFC2833 DTMF.
z Ring tones and tone set.
z Speed Dial, Phone Book, Call Log.
z Call Forward, Call Transfer.
z Three-Way and Conference.
z MWI
z Caller ID displays.
z DND, Mute, Hold.
z Provision function.
z Web UI management.
z Adjustable user password and super password.
z Adjustable volume of hands free and handset.
z Display logo.
A GF502 VOIP Phone, like other
2
◎
Silkscreen
Figure1-1 GF502 SILKSCREEN
3
◎
Description of Keypad
NO. TITLE DEFINE
¾ Keep pace with the left word "OK", "Select" or
1 OK
2 EXIT
<
"YES" at the screen bottom
¾ Enter the menu
¾ Confirm the modification
¾ Keep pace with the right word "Cancel", "Back" ,
"Exit" , "Clear" or "NO" at the screen bottom
¾ Quit the menu
¾ Cancel the modification
¾ Delete input digit
¾ Move the pointer to the option above
¾ When editing, move the pointer to the left digit
¾ Enter the phone book list when Idle
GF502 VOIP PHONE
3
¾ Move the pointer to the option below
>
MIC + -
4
VOL + -
5 HANDSFREE
6 REDIAL
7 HOLD
8 TRANSFER ¾ Transfer the call
9 FORWARD ¾ Configure forward type and number
10 DND ¾ Switch the DND mode on or off
11
LINE1
LINE2
¾ When editing, move the pointer to the right digit
¾ Enter the phone book list when Idle
¾ When pick up the handset, adjust the handset
volume
¾ When press hands free, adjust the speaker volume
¾ Get ready for dialing in idle mode
¾ Receive a call
¾ Dial out when selecting a phonebook or call log
entry
¾ Dial out the last called number
¾ Switch the input mode between the number and the
character when editing
¾ Enter the list of number dialed
¾ During the call, come into the hold mode
¾ Press and hold to upgrade
¾ Check the phone’s parameters of network
¾ Receive the new call during the call
¾ Make a new call during the call
¾ Switch between different conversations
4
LINE3
LINE4
12 CONF
13 PHONEBOOK ¾ Enter the phone book menu.
14 History ¾ Enter the call log menu.
15 MESSAGE ¾ Access the voice mail
17 SPEED DIAL ¾ Configure speed dial numbers
18 MUTE
19 Dialing Pad
¾ Diagnose network status.
¾ Conference or Three-way
¾ Turn off the volume of the microphone during the
call
¾ Functions like a traditional telephone dialing pad.
¾ While inputting words, press number key
successively , and the current characters will change
in turn
¾ Press [#] after telephone number to ensure to dial
out
LINK LED
20
MESSAGE LED ¾ Turn on when there is MWI
21 LAN ¾ Interface to LAN or WAN
22 PC ¾ Interface to PC
23 PWR ¾ Interface of power supply
¾ Turn on if no service is available.
¾ Blinking if not all accounts are registered.
◎
Networking Protocol
The GF502 VOIP Phones support several industry-standard networking protocols required for
voice communication and data transmission.
¾ SIP: RFC3261
¾ DTMF: Inband, RFC2833, SIP Info
5
¾ RTP: RFC1889
¾ RTCP: RFC3605, RFC3611
¾ DNS: RFC1035
¾ FTP: RFC9590
¾ TFTP: RFC1350
¾ HTTP: RFC1945, RFC2616
¾ SNTP: RFC1361, RFC2030
¾ SNMP: RFC1157
¾ STUN: RFC3489
¾ DHCP: RFC2131, RFC2132
¾ PPPoE: RFC2516
¾ NAT: RFC1631, RFC2663
◎
Support Codec
These phones support codec such as:
¾ G.711a
¾ G. 7 11 μ
¾ G.723.1 5.3/6.3
¾ G.729AB
GF502 VOIP PHONE
◎
Hardware Parameters
The GF502 VOIP Phone hardware features:
Standard
¾ CPU: Infineon PSB21553
¾ Data Memory: 8MB SDRAM
¾ Software Memory: 2MB Flash memory
¾ Ethernet Port: 2 RJ-45 plugs, IEEE802.3 10/100 Base-T
¾ Power Adaptor: Input 110-250V, Output 5V DC, 1A
¾ Keypad: 36keys
¾ LCD: 4x20 char-based, white backlight
¾ LED: 2 LEDs
Optional
¾ Data Memory: 16MB/32MB SDRAM
¾ Software Memory: 4MB/8MB Flash memory
¾ PoE: 802.3af
¾ LCD: 128x64 Pixel-base with blue/white backlight
¾ Headset Port: 2.5mm plug set
◎
Environment
¾ Operating Temperature: 0℃ to 50℃（32℉ to 122℉）
¾ Storage Temperature: -10℃ to 60℃（14℉ to 140℉）
6
¾ Relative Humidity: 10%-90%, non-condensing
7
GF502 VOIP PHONE
Chapter 2: Install the GF502 VOIP Phone
This section provides instructions for installing the GF502 VOIP Phone. Before you perform
the installation, be sure you have met the following prerequisites:
¾ Planned the network and GF502 VOIP Phone configuration.
¾ Installed and configured the other network devices.
¾ 10BASE-T or 100BASE-T or better Ethernet cable. One cable is needed for each
Ethernet connection.
1After you install a phone, even if it is new, upgrade the phone to the current firmware image.
For information about upgrading, refer to Chapter 4.
◎
The Connects of the Box
The GF502 IP Phone includes these components on the phone or as accessories for the
phone:
Standard:
¾ Telephone base unit
¾ Bracket
¾ Handset
¾ Handset cord
¾ 5V Power adaptor
Optional:
¾ RJ-45 Ethernet cable
¾ Headset
¾ CD
¾ User's manual
◎
Installation procedure
Step 1 Fix the bracket to the back of phone, connect the handset with phone base unit using the
handset cord.
Step 2 Connect one end of a standard RJ45 Ethernet cable to the LAN port on the rear panel of
the GF502 VOIP Phone. Connect the other end to your IP network device such as a hub,
switch or directly to the Network. If your phone supports Power over Ethernet (PoE) ,
the GF502 VoIP IP phone can be powered from a switch via Ethernet cable, in which
case the external power adaptor is not needed.
Step 3 (Optional) Connect one end of a standard RJ45 Ethernet cable to the PC port on the rear
panel of the GF502 VOIP phone. Connect the other end to your PC.
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