VoiceLine InnoMedia MTA 3328-2R Getting Started Manual

VoiceLine Getting Started Guide

InnoMedia MTA 3328-2R

June 2005

IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES

Your service provider, not the manufacturer of the equipment,
is responsible for the provision of pho ne services through this
equipment. Any services provided through this equipment are
not intended to replace or be a substitute for primary line voice
services or Plain Old Telephone Service (“POTS”) and are not
meant to provide Automatic Number Identification or Automatic
Location Information capabilities associated with emergency
911 or E911 services. Check with your service provider to
determine whether emergency 911 or E911 services are offered
as part of your plan. Even where emergency 911 services are
offered as part of your plan, the service will not work properly if
you move the equipment to a different location from your
registered location. You should also be aware that phone
services (including 911) will not work in the event of either a
failure of your internet service or in the event of a power
outage. You must inform any other persons who may use this
equipment of the limitations of 911 and E911 emergency
services. It is strongly recommended that you always maintain
an alternate means of reaching a 911 operator in case of an
emergency. The manufacturer, distributor and s ervice provider
shall not be liable for, and expressly disclaim, any direct or
indirect damages, claims, losses, expenses, liabilities, actions,
risks, or harms arising out of or related t o the serv ices pro vided
through this equipment, including without limitation,
emergency 911 or E911 services.

All Rights Reserved. Copyright © 2005

The use, disclosure, modification, transfer, or transmittal of this work for

any purpose, in any form, or by any means, without the written permission

of the copyright holder, is strictly forbidden.

Disclaimer

The content of this manual is subject to change without notice and should

not be construed as a commitment by the manufacturer, distributor, or

service provider. This manual is furnished for informational use only and

the manufacturer, distributor, or service provider assumes no

responsibility for any errors or inaccuracies that may appear herein.

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Table of Contents

Introduction............................................................................................. 1

Package Contents ..................................................................................1

Installing the InnoMedia MTA 3328-2R................................................. 1

Preparing for Installation..................................................................................1

Becoming Familiar with the MTA Back Panel..................................................2

Connecting the MTA........................................................................................2

MTA LED Status Indicators ................................................................... 4

Placing Calls ........................................................................................... 5

Understanding Local Dial Plans.......................................................................5

Making Calls....................................................................................................5

CALLING WITHIN YOUR AREA CODE (USING A U.S. DIAL PLAN) ..........................5

CALLING WITHIN NORTH AMERICA (USING A U.S. DIAL PLAN)............................. 5

CALLING INTERNATIONAL DESTINATIONS (USING A U.S. DIAL PLAN) ...................5

Using VoiceMail...................................................................................... 6

Recording a Personal Greeting .......................................................................6

Listening to VoiceMail Messages.....................................................................6

FROM YOUR VOICELINE-CONNECTED TELEPHONE ............................................ 6

FROM THE WEB .............................................................................................6

FROM ANY TOUCH-TONE PHONE .....................................................................7

Sending and Receiving Faxes............................................................... 8

Bandwidth Requirements.................................................................................8

Managing Your Account at the VoiceLine Account Center ............... 8

Customer Support..................................................................................8

Troubleshooting ..................................................................................... 9

FAQs...................................................................................................... 11

VoiceLine Calling Features.................................................................. 12