Voice Active GLA-501 User Manual
GLA-501
Headset Amplifier
User Guide
Part Number VAHE48 Issue 1.0
www.voiceactive.com
www.voiceactive.com
Introduction
3
Features
Pack Contents
1. GLA-501 Headset Amplifier
2. Headset stand
3. Standard Stub Cable
4. D Cable (QD lead)
5. 2 x AA Batteries (Alkaline)
6. Instruction booklet
Congratulations on purchasing the Voice Active GLA-501
Headset Apmlifier - multipurpose headset adaptor. This unit
is supplied to make your office telephone “headset
compatible”. Please read the following instructions carefully
to successfully set up and operate your headset and
adaptor.
2
1
2
3
4
5
6
7 8
9
10
11
12
13
14
15
1. Headset/Handset selector switch
2. Microphone Mute switch
3. Incoming Volume control
4. Outgoing Volume control
5. Compatibility switched (factory setting A3)
6. Headset socket
7. Handset socket
8. Telephone socket
9. Recoding jack
10. Battery cover
11. Headset stand
12. Mic mute indicator
13. Jack lead recording
14. Stub cable
15. D Cable
Installation Operation
5
6
7
4
1. Unclip the battery compartment cover (10) and
install 2 x AA batteries (supplied) and replace the
cover.
2. Plug the stub cable (13) into the telephone jack
socket (7).
3. Unplug the coiled handset cord from the
base of your telephone and plug in the
free end of the stub cable instead.
4. Plug the coiled handset cord into the handset
jack socket (8).
5. Plug the D Cable into the headset jack
socket (6).
Telephone
Handset
Headset
GLA-501
1. Lift the handset off the cradle, you may be able to
program a key to activate the hook switch instead.
Check with the instruction manual for your system.
2. You should hear dial tone in the handset, press the
handset/headset switch to change over to headset
mode.
3. If you don’t hear dial tone, adjust the compatibility
switches until you hear it. In the majority of
instances your amplifier will work with the factory
setting of A3
3. Dial and speak as normal, when finished, replace
the handset or press the relevant key to disconnect
your telephone.
Configuration
The GLA-501 is factory set (setting A3) to be compatible
with the majority of telephones. It can be configured to
work with other systems using the compatibility switches.
Troubleshooting
Callers can’t hear me or I can’t hear my callers
Check all cables are connected correctly.
Check that the compatibility switches are correctly configured (factory setting
is A3).
Check the handset/headset button (9). Push the button in for headset use
and push again to release for handset use.
Callers voice is low or distorted
Adjust the receiver volume (12) to a more suitable level.
Check the condition of your batteries - always use alkaline cells.
Check that the compatibility switches are correctly configured (factory setting
is A3).
Callers can’t hear me, but I can hear them
Make sure that your headset microphone is positioned correctly - it should be
approximately 25mm from the front of your mouth.
Adjust the mic gain (14) to the desired level.
Check that the mute switch isn’t depressed - the indicator (12) will be lit if
the microphone is muted.
My voice echoes or sounds like I’m in a tunnel
Check the mic gain (4) and receiver level(3) and reduce either or both.
My VoiceAmp appears to be dead
Check the condition of your batteries and replace if necessary.
Check the compatibility switch is correctly set, in most instances the factory
setting will be correct - A3
Warranty
This product is covered by a two year manufacturers
warranty which covers electronic/electrical failure only.
Voice Active endeavours to evaluate the warranty claim on
the day of receipt and to return any repaired or replaced
goods for delivery on the next working day wherever
possible.
Faulty product under warranty should be returned to:
Voice Active
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*/$%
Items should be securely packed, preferably within the
original packaging or suitable box or padded envelope and
should include either a completed return slip (below) or a
letter with full contact details and a description of the fault.
To ensure safe delivery we recommend that a Proof of
Delivery service is used.
NAME:
COMPANY
ADDRESS
POSTCODE
TELEPHONE
FAX
TELEPHONE SYSTEM
Setting A
3
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