Vodavi Starplus Triad-S Quick Reference Card

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Vodavi Telephone Systems Quick Reference Card
FIXED FEATURE BUTTONS
• CAMP-ON Button -- Enables you to alert a busy party that an outside li ne is on hold an d waiting for them.
• CONF (CONFERENCE) Button -- Used to establish and build conference calls.
• FLASH Button -- Used to terminate an outside call and restore dial tone without having to hang up the handset. It is also used to transfer calls behind a PBX or Centrex within those systems.
• FORWARD (FWD) Button -- Allows you to forward your calls to another station.
• HOLD Button -- Enables you to place an outside caller on hold.
• H-P-T Switch -- Allows the user to select the ICM signaling mode: Handsfree, Tone, or Privacy.
CALL FORWARDING
1. Press the FWD button or dial [640].
2. Dial the desired Call Forward code: [6] = All Calls
[7] = No Answer [8] = Busy [9] = Busy/No Answer
3. Dial station number where calls are to be forwarded. Confirmation tone sounds.
4. Replace handset or press ON/OFF button.
ESTABLISHING A CONFERENCE
Only stations that have Conference enabled will be able to initiate a Conference.
1. Lift the handset.
2. Select intercom station or dial desired outside party. When called party answers, press the CONF button.
3. Add next conference party by selecting another outside line or intercom station.
4. Press the CONF button again and repeat previous step in a cycle, until all parties are contacted.
5. When last party answers, press the CONF button twice. All parties are connected.
TERMINATING A CONFERENCE
To terminate a Supervised Conference, the confer­ence initiator, replaces handset or presses ON/OFF button.
• MSG (MESSAGE WAIT) Button -- Allows you to initiate a message waiting indication at stations that are busy, unattended, or in Do Not Disturb. Message Waiting Callback request left at your station is indicated by a flashing MSG WAIT LED.
• MUTE Button -- Allows you to switch the built­in microphone on or off when using the speakerphone, or the handset microphone when using the handset.
• ON/OFF Button -- Enables you to make a telephone call without lifting the handset. It turns the telephone on and off when using the speakerphone.
• SPEED Button -- Provides you with access to speed dialing, save number redial and last number redial. This button is also used to access flexible button programming.
• TRANS (TRANSFER) Button -- Used to transfer an outside call from one station to another.
• VOLUME BAR -- Allows the user to adjust speakerphone and handset volume.
UNSCREENED TRANSFER
1. Press TRANS button and dial station number.
2. When the called extension begins to signal, hang up to transfer the call.
3. Replace handset or press ON/OFF button.
SCREENED TRANSFER
While connected to an outside line:
1. Press station button where call is to be transferred (if programmed on your telephone),
-or­Press the TRANS button and dial the desired
station number. (The called extension signals according to the
intercom signal switch position.)
2. When that extension answers, announce the transfer.
3. Hang up to complete transfer.
LEAVING A MSG WAITING INDICATION
If you dial a station that is busy, unattended, or in Do Not Disturb, you can leave a message waiting indication.
1. Press the ON/OFF button.
2. Dial the desired intercom station. A busy tone or DND tone is heard.
3. Press the MSG button. The called party’s MSG button LED will flash slowly.
4. Press the ON/Off button to end the call.
To terminate an Unsupervised Conference, press the flashing CONF button while on-hook.
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Quick Reference Card Vodavi Telephone Systems
PLACING AN OUTSIDE LINE ON HOLD
• If your system is programmed for Exclusive Hold Preference, press the HOLD button once for Exclusive Hold or twice for System Hold.
• If your system is programmed for System Hold Preference, press the HOLD button once for System Hold or twice for Exclusive Hold.
STORING SPEED NUMBERS
1. Press the SPEED button twice.
2. Dial the speed bin location.
• 9000 to 9019 = Station Speed numbers
• 9020 to 9999 = System Speed numbers
3. Dial desired telephone number.
4. Press the SPEED button.
5. Press the ON/OFF button to end speed dial programming.
To clear an existing speed bin:
1. Press the SPEED button twice.
2. Dial the speed bin location.
3. Press the SPEED button again. Confirmation tone sounds.
DIALING A SPEED NUMBER
1. Press the SPEED button and dial the speed bin location,
-or­Press preprogrammed speed bin button.
• 9000 to 9019 = Station Speed numbers
• 9020 to 9999 = System Speed numbers
2. When called party answers, pick up handset or use speakerphone.
DIRECTORY DIALING
Users with display telephones may view a list of individuals on the telephone system and have the system automatically dial that person. Directory Dialing may also be used to transfer a call from one station to another.
1. Dial the Directory List dial code [680],
-or­Press the DIRECTORY DIAL flexible button.
2. Press a button on the keypad once, twice, or three times, to represent the letter of the alphabet, to begin viewing the list of names.
3. Scroll through the Directory List to select a name as follows:
• Press [
.
] to scroll up to next entry,
-or-
• Press [#] to scroll down to previous entry.
4. Press the SPEED button at the desired name to automatically dial the destination station or outside phone number (via Speed Dial).
To transfer a call using Directory Dialing
1. Press the TRANS button.
2. Dial Directory Dial Code [680],
-or­Press the DIRECTORY DIAL flexible button.
3. Press the digit associated with the person’s name. When the name displays, press the SPEED button to automatically dial the station.
4. Press the ON/OFF button to complete transfer.
Calls may only be transferred to internal stations.
PROGRAMMING FLEXIBLE BUTTONS
1. Press the SPEED button twice.
2. Press the flexible button to be programmed.
3. Dial the desired code from the following chart. Confirmation tone sounds.
4. Press the ON/OFF button.
All Call Page (Internal & External)700 Background Music 632 Call Back 622 Call Park Location (System) 43+[C] Call Park Location (Station) 439+[XXX] Call (Park) Pickup #6+[XXX] Caller ID Review (Answered) 659 Caller ID Review (Unanswered) 635 Directory Dial 680 Do Not Disturb 631 Extension Numbers 100-351 External All Call Page 760
(All External Zones) External Page - Zones 1 or 2 76+[1 or 2] Last Number Redial [SPEED]+[#] Line Queue 621 Personal Park 438 Speed Dial Access [SPEED]+[YYYY ] Save Number Redial [SPEED]+[
.
] VM Group Pilot Numbers 44 [ V ] ________________________________________
C = Call Park Location (0-7) V = Voice Mail Group Number (0-7) XXX = Station Extension Numbers YYYY = Speed Dial Bin Numbers
(9000-9019 Station) (9020-9999 System)
To erase a flexible button:
1. Press the SPEED button twice.
2. Press the flexible button to be erased.
3. Press the FLASH button. Confirmation tone sounds.
4. Press the ON/OFF button.
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Vodavi Large Screen Telephone Quick Reference Card
Large Screen Display Features
The Elite digital 30-button model provides a 7-line by 16-character display with 10 SOFT keys, a MENU key, and UP/DOWN scroll keys.
Using the Soft Keys
From the main menu, use the soft keys to access the options listed.
Calendar Mode -- When in idle mode, the default monthly calendar will display. The

DIGITAL
DIRECTORY DND SPEED DIAL LNR PA RK PICK UP MUSIC FEATURES
STA XXX MMM DD YY HH:MMx
MENU
DEF
ABC
1
3
2
JKL
GHI
MNO
5
4
6
PRS
WXY
TUV
7
9
8
0
#
*
s
ON/OFF HOLD t VOLUME
CAMP ON
FWD
MUTE
HTP
CONFTRANS
FLASH
SPEED
MSG
PAGE
MIC
calendar may also be accessed by pressing the MENU soft key.
I I
SUN MON TUES WED THURS FRI SAT
I
6 7 8 9101112
I
13 14 15 16 17 18 19
I
20 21 22 23 24 25 26 27 28 29 30 31
STA XXX
⌧
MMM DD Y Y HH:MMx
MMM YYYY
1 2 3 4 5
Main Menu -- To access the main menu at any time, press the MENU soft key.
I
DIRECTORY DND
I
SPEED DIAL LNR
I
PA R K PI C KU P MUSIC
I
FEATURES
I
STA XXX
⌧
MMM DD YY HH:MMx
I I I I I
L M
I I I I I
L M
Feature/Button Descriptions
1. DSS Console -- Provides access to 30 flexible feature/functions.
2. Fixed Feature Keys -- Used to access specific fixed feature/ functions.
3. HOLD Key --Used to place calls on hold and to retrieve held c alls.
4. LARGE Screen -- Designed to provide a 7-line by 16- character viewing area.
5. MENU Key -- Toggles between main menu screen and monthly calendar.
6. MICrophone -- Used to talk with other party without using the handset.
7. ON/OFF Key -- Used to make a call without lifting the handset.
8. PAGE Up/Down Keys -- Used to advance to the NEXT and PREVIOUS option screens available.
9. Soft Keys -- Used to access specific features and functions.
10. VOLUME Control Bar -- Used to adjust level of tones, background music, ringing, receiver volume, and display contrast.
To select a main menu option:
Press… Display shows… Then…
DIRECTORY ABC
DEF GHI JKL MNO
NOTE -- Wait for the desired number to display before pressing the SPEED button.
SPEED DIAL
PARK PICKUP
Enter Bin Number
PARK 1 PARK 2 PARK 3 PARK 4 PARK 5
MUSIC BGM1
BGM2 BGM OFF
FEATURES CALL FWD
PAG E I N TERNAL PAG E EX TE RNAL VOICE MAIL MORE
press the soft key associated with the desired number.
Use the PAGE UP/DN keys to display the previous or next 5 names in Directory.
To scroll through the list, press the [ to view the previous entry, or [#] to view the next entry.
dial the bin number associated with desired external phone number.
select desired Park location where call is holding (1-5). Press PG DN PARK locations 6-8.
select desired background music option.
select one of the options listed.
M
to select
.
] key
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Quick Reference Card Vodavi Large Screen Telephone
After selecting FEATURES on the main menu, the following options will display:
Call Forward
Press… Then select … Display will show…
CALL FWD All
Busy No Answer Busy/No Answer Off Net*
* If Off-Net is selected, enter desired bin number.
If you select … Then…
Sta dial the desired stationnumber.
Voice Mail select the desired VM group (1-5).
To access groups 6-8, press the PG DOWN
Operator the display shows a “Forwarded to
XXX” message and the main menu returns.
ACD/UCD select desired ACD/UCD group (1-5).
To access group 6-16, press the PG DOWN
Hunt select the desired Hunt group (1-5).
To access groups 6-8, press the PG DOWN
M
M
M
Sta Voice Mail Operator ACD/UCD Hunt
key.
key.
key.
Page -- Internal/External
Press… Then select…
PAGE INTERNAL the desired Page Zone (ALL Call or
PAGE EXTERNAL the desired Page Zone (ALL Call or
Zones 1-4). To access Page Zones 5-8, press the PG DOWN
1-2)
M
key.
More
Voice Mail
Press… Then select…
VOICE MAIL the desired VM group (1-5).
To access group 6-8, press the PG DOWN
M
key.
NOTE -- To access the following voice mail options, a DIGITAL voice mail system must be in use.
Enter password to access these VM options:
Press… Then select…
RETRIEVE MSGS Delete
Forward For ward Msg As Is
Forward Add Preamble
SEND MSG Re-Record
CHANGE GREETING CHANGE PASSWORD CHANGE NAME
Reply Skip Call Back Save
Forward
Replay
Forward Add Preamble
Cancel
Continue Hear Cancel Re-Record
Append OK Hear Cancel
Dial [6] to select one of the following options:
Private Cancel Future Urgent Confirm Send
a new greeting, password, or name by entering the change.
Press… Then select…
MORE Messages
Headset Enable Headset Disable UNA/UDA
More
Messages Clear
On Vacation Return AM Return PM Return Tom orrow
More Ans Machine Ring
Ans Machine Spkr Ans Machine Off
Press PG DN access more messages:
Return Next Week On Trip In Meeting At Home On Break At Lunch
M
key to
Page/Queue Displays (for LCR)
When you receive an internal/external page, the screen will display the “MEET ME” option.
When you queue for a line, the screen will display the “QUE CNL” option.
If you are already in queue and you receive a page, the screen will display both “MEET ME and QUE CNL” options.
I
DIRECTORY DND
I
SPEED DIAL LNR
I
PA R K P I C K U P MUSIC MEET ME
I
FEATURES QUE CNL
I
STA XXX
⌧
MMM DD YY HH:MMx
I I I I I
L M
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