Vodafone Mobile Connect Quick Start Manual

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Quick Start Guide Vodafone Mobile Connect USB Stick

Designed for Vodafone

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Welcome

to the world of mobile communications

1 Welcome 2 Set up your USB Stick 3 Start the software 4 Software overview 5 Connect 6 SMS text messaging 8 SMS contacts 9 USB Stick LED lights 9 Signal strength 10 Hints and tips 13 Glossary

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Your new Vodafone Mobile Connect USB Stick lets you connect your computer to the internet over the Vodafone high-speed mobile phone network.

Browse the web

You can now access the web and any other internet service wherever there’s a mobile phone network.

Pick up emails

Keep up to date with your emails, wherever you are. You can also access your personal email accounts – even web-based accounts like Hotmail.

Send and receive SMS text messages*

You can send and receive SMS text messages straight from your computer. Vodafone SMS provides an easy way to view messages, write new ones, and manage contact details.

System Requirements

To use this USB Stick and the Vodafone Mobile Connect software, you need:

–

A computer running Microsoft® Windows Vista™, Windows® XP SP2 or Windows® 2000 SP4, or an Apple Mac running Mac OS® X 10.3.9 or above

–

At least 100 MB free disk space and 256 MB RAM memory

–

A USB socket

–

Administrator rights on your computer.

Welcome

* SMS is currently only supported on computers running Microsoft Windows.

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• Remove the cap from the end of the USB Stick. Slide out the SIM

holder from its slot, and insert your SIM as shown.

• Push the SIM holder back into the USB Stick until it clicks.

• If you are using a MicroSD memory card with your Stick (to allow your

Stick to behave as a ﬂ ash memory drive), insert the card as shown.

• Plug the USB Stick ﬁ rmly into your computer’s USB port.

Set up your USB Stick

SIM card

MicroSD card

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On Microsoft Windows computers

The ﬁ rst time you plug your USB Stick into a PC the software setup should start automatically, and proceed to set up your USB Stick. If for some reason the setup does not start, right click on the VMC Lite 9.3.x.x drive in ‘My Computer’ (Start Menu, Computer for Vista machines), select Explore and double-click the ﬁ le called setup_vmc_lite.exe on the USB Stick. Follow the on-screen instructions.

Setting up your USB Stick may take a few minutes, but once the setup is ﬁ nished, the Vodafone Mobile Connect Lite software should start automatically. If for some reason the program does not start, select

Vodafone Mobile Connect from the Windows Start menu.

On Mac OS X computers

The ﬁ rst time you plug in your USB Stick, it will show up on your desktop like a standard USB memory stick. From the USB Stick window, doubleclick the ﬁ le called Vodafone MC Installer, and follow the on-screen instructions.

Once your Mac has restarted, the USB Stick will no longer appear, but you will see the Vodafone Mobile Connect software in your Applications folder. Double-click the program to set up a mobile connection.

Start the software

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Software overview

The first time you run the software, your USB Stick will usually be set as the default device. If it is not, click ‘Manage Devices’ and select your USB Stick there.

Connect/Disconnect

Connect via the mobile phone network

Views

View data usage, and additional software settings

Start SMS program

Send, receive and manage SMS messages and contacts

Status

Check the status of your connection

Help

Help Topics, plus internet and hotline support.

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The radio waves on the Mobile Connections icon are animated whenever data is being transferred over the connection.

No radio waves are shown when nothing is being transferred.

The radio waves are shown static when no connection is open.

If a mobile network has been found, the Connect button in the Mobile

Connections panel will be enabled. Clicking Connect connects to the

internet across the mobile phone network. Now you can browse the web or use email.

When connected, the Connect button text changes to Disconnect and a green ‘Connected’ indicator appears below the button.

Clicking the Disconnect button will close the connection – and the text on the button will revert to Connect.

To open a mobile connection, you need to be within coverage of a mobile network. As a rule, anywhere you can make a call on your mobile phone, you should be able to connect.

Connect

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Click Vodafone SMS on the navigation bar in the main window of the Vodafone Mobile Connect Lite software to open the SMS program.

To send an SMS

Click New at the left-hand end of the SMS toolbar to create a new SMS text message.

Address

Enter the recipients here, or choose them from Contacts

Message

Write your message here

Send

Click on the Send button to send your message.

After your SMS has been sent, it will be stored in the

Sent list.

SMS Text Messaging

The number displayed to the person who receives your message will be from your data SIM, not your mobile phone. Use a short ‘signature’ to make sure people know you sent them a message: Settings/Messages/ Signature.

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Receiving SMS

When you receive a new message, an SMS Notiﬁ cation is shown brieﬂ y so you can respond to it directly.

The received message can also be read from the

Inbox in the main

Vodafone SMS window.

The Vodafone SMS software will receive text messages whenever you have mobile network coverage.

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SMS Contacts

Click Contacts on the SMS navigation bar to open the Contacts list, in which you can save SMS numbers that you use frequently as contacts with names.

New SMS Contact

Clicking the New button on the SMS toolbar opens a new contact window.

Enter the name and number of your contact using the international format for the number, eg. +447774477000.

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USB Stick LED lights

Signal strength

The LED light on your USB Stick shows which kind of mobile network has been found, and whether the USB Stick is connected to that network.

Red blinking

Searching for the network

Green blinking

A GPRS network has been found – you could connect

Green solid

Connected via GPRS

Blue blinking

A 3G network has been found – you could connect

Blue solid

Connected via 3G

Light blue solid

Connected via 3G Broadband.

The strength of the mobile network signal is shown by the symbol to the left of the Connect button, and by the icon in the Windows Notiﬁ cation area.

The more bars that are ﬁ lled in, the better the mobile network signal quality. At least one bar must be ﬁ lled in order to connect.

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Hints and tips

If you don’t see your USB Stick in the list of devices

– Remove the USB Stick – Re-start your computer – Re-insert the USB Stick.

If no network can be found

– Change your physical location: in a building, move closer to a window,

move higher up, or go outside

– (Windows) Select ‘View/View Available Mobile Connections’ and see if

you can connect to a particular network in the list shown

– Contact Support, and check that data services and roaming are

enabled on your account.

If no connection can be opened

– Wait a few minutes and try to connect again. This is most often

a temporary problem, especially if an ‘Error 631’ or ‘Error 619’ is

referenced. If it persists please call Vodafone Support on the number

on the next page – Select ‘File/Exit’ to exit the Vodafone Mobile Connect Lite software

completely, and then re-start it again – Re-start your computer – (Windows) Click ‘Manage Devices’, select your device, click edit and

then select a different network preference on the Network Preference

tab page, eg. ‘3G Only’

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For further help, please visit www.support. vodafone.com, or call Vodafone Support on

XXX or XXXXXXX.

– (Mac) Start the Vodafone Mobile Connect software, and select one of

the other options in the lower part of the main window, eg. ‘3G Only’ – If you are using a VPN (Virtual Private Network), contact your company

IT administrator.

If you have problems when roaming

– (Windows) Select ‘View/Available Mobile Connections’ and try opening

one of the connections shown – Contact Support, and check roaming is enabled for your account – Check the name of the current network in the Mobile Connections

panel. If it is not Vodafone or a Partner, select a different network from

‘View/Available Mobile Connections’.

If the connection keeps switching between GPRS and 3G

– (Windows) Click ‘Manage Devices’, select your device, click edit and

then select a different network preference on the Network Preference

tab page, eg. ‘3G Only’ – (Mac) Start Vodafone Mobile Connect, and select one of the other

options in the lower part of the main window – Switch back to your normal preference when you move locations.

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If you are using a Windows machine and VMCLite does not install and/or the install progress bar keeps looping, this can indicate a failure with Windows detecting the device components

– Go to Device Manager (normally located under Control Panel and

System headings. Refer to Windows Help and Support for further

information on how to access Device Manager) – Expand the ‘Universal Serial Bus Controllers’ heading – Right click the ‘USB Mass Storage Device’ and select ‘Uninstall’ – Once done if the devices do not automatically reload go to ‘Action’ and

‘Scan for Hardware changes’ – If this still does not resolve please contact Vodafone Support.

Check software update preferences

– Set your operating system and other programs to notify you of

software updates instead of downloading them automatically –

otherwise they may slow down your mobile connection, or exceed

your data usage limit.

Usage indication

– The usage window only displays an indication of your data usage.

Please refer to your invoice for the actual amount of data transferred.

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Glossary

Built-in

data card

Mobile data card built into notebook computer. Enables data connections over the mobile phone network.

Data card/

USB stick

A device for a computer that is used to open a data connection over the mobile phone network.

EDGE An enhancement to GPRS networks offering

higher speeds, although not as fast as those provided by 3G, or 3G Broadband.

EV-DO A high-speed mobile data standard used mostly

in the USA. Frequent travellers to the USA should contact their mobile network operator about using special Vodafone Mobile Connect data devices and software in the USA.

GPRS Standard for transferring data over mobile phone

(GSM) networks. It generally provides wide coverage and moderate data speeds. (General Packet Radio System).

GSM A standard for mobile telecommunications

(Global System for Mobile communications), supported by over 680 operators in 210 countries and territories.

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3G Often referred to as the 3rd Generation of

GSM technologies, UMTS (Universal Mobile Telecommunications System) provides higher data speeds.

3G broadband An evolution of 3G to provide faster data speeds.

Like many ﬁ xed-line ‘broadband’ services, 3G broadband provides a faster download speed than upload speed.

Roaming Connecting via networks other than your own

operator’s network. This typically occurs when you are abroad, but is also possible in your own country.

SIM The ‘Subscriber Identity Module’ is the small,

postage-stamp-sized chip that you will have received together with your mobile subscriber contract. The SIM has gold contacts on one side.

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Product Code:

K3565-Z VMCLite 9.3 07/08_en_GB