Vocus Communications POLYCOM VVX 500, POLYCOM VVX 600 Quick Start Manual

QUICKSTART GUIDE

POLYCOM
VVX 500/600

VOCUS.COM.AU

2

VVX 500/600 | FEATURES

Speaker

Dialpad

Security slot
(on side)

QUICKSTART GUIDE | POLYCOM VVX 500/600

3

USB port for external video camera

Message waiting indicator

Home/Lines key

Colour touchscreen display

Headset key

Speakerphone key

Mute key

Volume keys

Microphone

4

UNDERSTANDING THE ICONS

Registered line

Press to view more or fewer icons in
Home view.

Unregistered line Status indicators in Lines view.

Phone warning Tap to see more information

Placing a call Tap to edit

Active call using Polycom HD Voice Shared line

Held call Shared line with a held call

Incoming call (in Home view) Call forwarding (Always) enabled

Incoming call (in Lines view and the
Incoming Call Window)

Tap to access Recent Calls

Active conference Tap to access your Message Center

USB ash drive attached Presence status (Available)

Recording in progress or paused Presence status (Busy)

Placed call (in Recent Calls view) Presence status (Away)

Received call (in Recent Calls view) Presence status (Do Not Disturb)

Missed call (in Recent Calls view) Presence status (Ofine)

Do Not Disturb enabled Presence status (No information)

Login credentials locked Backspace

QUICKSTART GUIDE | POLYCOM VVX 500/600

5

USING THE TOUCHSCREEN

• The keys shown on the touchscreen are referred to as Soft Keys.

Different soft key options will appear depending on what features you
are accessing.

• Press to select and highlight screen items. To scroll, touch the screen
and swipe your nger up, down, right, or left. To go back to previous
screen, press Back.

• Pressing the Home

button at any time will take you to the Home
View menu. To select an option, simply press the relevant icon on the
touchscreen. This screen will also display your phone extension number,
together with the time and date.

Chapter 1: Getting Started

Troubleshooting: Why Can’t I Access a Certain View?

The views you can access depend on the number of calls your phone has, and if your phone has an
active call. If your phone is idle, you can access Home and Lines view. If your phone has one call
only—and it’s active—you can access Home, Lines, and Active Call view. If your phone has
multiple calls, or one held call, you can access Home, Lines, and Calls view.

Home View

You can display Home view (shown next) by pressing . At the top, the status bar displays your

phone’s extension number and the time and date. If your phone has information you should know

about, icons and/or messages will scroll, together with the date, under the time display.

Extension Number

• If you press and hold the page indicator (highlighted above), Home
View expands to display additional icons.

Polycom VVX 500 Business Media Phone User Guide

If you press and hold the page indicator, , (shown above), Home view expands to display additional
icons (shown next). To hide the additional icons, press and hold .

Page indicator