1987-2010 Vocollect, Inc. All rights reserved. Vocollect product and
company names, as well as their respective logos are trademarks or
registered trademarks of Vocollect, Inc. All other product names
mentioned herein are trademarks or registered trademarks of their
respective owners.
Metrologic is a registered trademark of Metrologic Instruments, Inc.
MOTOROLA and the Stylized M Logo and SYMBOL and the Stylized
SYMBOL Logo are registered in the US Patent & Trademark Office.
Socket is a registered trademark of Socket Communications, Inc. All
rights reserved.
The Bluetooth word mark and logos are owned by the Bluetooth SIG,
Inc. and any use of such marks by Vocollect is under license.
This document provides information for Vocollect customers who are
using Vocollect hardware.
For use by employees, partners, and customers of Vocollect, Inc.
Vocollect, Inc. has carefully checked the information in this help system
and believes it to be accurate. However, Vocollect assumes no
responsibility for any inaccuracies that this system may contain. In no
event will Vocollect be liable for direct, indirect, special, exemplary,
incidental, or consequential damages resulting from any defect or
omission in this system, even if advised of the possibility of such
damages.
In the interest of product development, Vocollect reserves the right to
make improvements to the information in this help system and the
products that it describes at any time, without notice or obligation.
Contents
Preface: General Safety Guidelines....................................................xiii
General Information Needed for Most Support Requests ...................................................278
Common Questions to Answer when Contacting Support...................................................278
Enabling Device Logging in VoiceConsole...........................................................................279
Preface
General Safety Guidelines
Follow these guidelines when working with Vocollect electrical equipment:
•Grounded equipment must be plugged into an outlet, properly installed, and grounded in accordance with
all codes and ordinances.
•Never remove the grounding prong or modify the plug in any way.
•Do not use plug adapters.
•Check with an approved tester or qualified electrician if you believe an outlet may not be properly grounded.
•Keep all electrical connections dry and off the ground.
•Do not expose electrical equipment to rain or wet conditions.
•Do not touch plugs or tools with wet hands.
•Do not abuse the cords; do not carry equipment by its cord and never pull a cord to remove its plug from
an outlet. Keep the cord away from heat, oil, sharp edges, or moving parts. Replace damaged cords
immediately.
•Use only approved extension cords.
Statement of Agency Compliance
Vocollect devices and wireless headsets are designed to be compliant with the rules and regulations in the
locations into which they are sold and are labeled as required. Vocollect devices are type approved and do
not require the user to obtain license or authorization before using them. Changes or modifications not
expressly approved by Vocollect, Inc. could void the user's authority to operate the equipment.
Preface
Contact Information
If you have difficulty with any of the procedures described in this document, contact Vocollect Technical
Support.
Note: If you purchased equipment or services through a Vocollect reseller, please contact that reseller
first for support or purchase questions.
Corporate Headquarters
Europe, Middle East, Africa
Americas, Australia, New
Zealand
703 Rodi Road
Pittsburgh, PA 15235-4558
www.vocollect.com
412-829-8145
Technical Support
emeasupport@vocollect.com
+44 (0) 1628 55 2902
Customer Service
voccustsupp@vocollect.com
US: 1-866-862-6553
Outside the US: 412-829-8145
Technical Support
support@vocollect.com
US: 1-866-862-7877
Outside the US: 412-829-8145
Japan
Customer Service
japan@vocollect.com
+813-3769-5601
Technical Support
japansupport@vocollect.com
+813-3769-5601
Chapter
1
Talkman®Devices
Topics:
•
A500 Specifications: Talkman
A500
•
T5 Series Specifications: Talkman
T5 and Talkman T5m
•
T2 Series Specifications: Talkman
T2x and Talkman T2
•
T1 Specifications: Talkman T1
•
Loading an Operator's Templates
onto a Device
•
Charging an A500 or T5 Battery
in a Device
•
Charging a T2 Series Device
•
Charging a T1 Battery in a Device
•
Turning a Talkman Wearable
Computer On
•
Turning a Talkman Wearable
Computer Off
•
Adjusting the Voice's Pitch
•
Adjusting the Voice's Volume
Using Voice
•
Adjusting the Voice's Speed
•
Changing the Speaker's Gender
•
Repeating the Current Prompt
•
Repeat the Previous Prompt,
Your Last Response, and the
Current Prompt
•
Erase Your Current Response
and Repeat the Current Prompt
•
Pairing an A500 or T5 Wearable
Computer and a Bluetooth Device
•
Part Number Index: Vocollect
Wearable Computers
Figure 1: Talkman A500
Figure 2: Talkman T5
Figure 3: Talkman T5
m
18 | OpenTopic | Talkman®Devices
Figure 4: Talkman T2
x
Figure 5: Talkman T1
Talkman devices are voice-directed wearable computers. The Talkman
T1 has been specifically designed for light-duty, light-industrial
environments. Operators listen to instructions to perform tasks such as
warehouse order picking and factory floor inspection, and then speak
simple phrases to enter data. Talkman T1 device is a lighter, lower-cost
alternative to the T2-series, T5-series and A500 wearable computers. It
is intended for work in areas where you don't require an extremely rugged
device.
Talkman T5-series, T2-series and A500 devices attach to a customized
belt or shoulder harness equipped with a specially designed clip. Talkman
T1 devices are inserted into a customized holster with belt clip. This
leaves the operator's hands free to inspect items, pick products, or repair
defects. A headset with an attached microphone allows the operator to
hear the device's instructions or questions. The operator talks to the
device to request information and enters data by responding to the
device's prompts.
A Talkman T5 VMT is a T5 device with a battery adapter mounted to a
warehouse vehicle, such as a forklift. After the device is mounted, the
battery adapter is placed in the battery area of the T5 device and
connected to the vehicle's power source.
•Talkman wearable computers are assembled under strict Vocollect
manufacturing guidelines. Tampering with a device in any manner
OpenTopic | Talkman®Devices | 19
will void published operating specifications and may void the product
warranty.
•Never remove the battery from a Talkman unless it has been properly
powered off.
•Vocollect designed the Talkman to be worn on the right side of the
body with the wearable computer’s buttons on the top (T5-series,
T2-series, A500) or facing front (T1) and its connectors toward the
operator’s back (T5-series, T2-series, A500) or pointed up (T1).
•The Talkman T1 must be holstered with the holster opening facing
up. Holstering with the opening facing down or to the side places the
unit at risk for dropping.
•When the Talkman is not in use, it should be placed properly into a
charger.
•A “Proper Use and Care” document has been provided with your order
which contains important handling instructions for the T1’s headset,
the SL-4. If you do not have this document, users should contact their
Vocollect Regional Sales Manager Representative or Vocollect
Reseller for additional copies of this important document.
•Use an isopropyl alcohol (isopropanol) swab or soft cloth dampened
with isopropyl alcohol to clean metal connection points. If dirt or
residue cannot be removed with the alcohol swab or cloth, use a soft,
non-abrasive rubber eraser to clean metal connection points. You
can also use a three-row toothbrush style, general cleaning brush
with natural hog hair bristles to gently brush away dirt on the contacts.
A final alcohol wipe after this should ensure a clean contact.
Important:
•These instructions are for the T2-series, T5-series and A500
devices only.
•Use only isopropyl alcohol. Do not use any other cleaning
solvent.
•If using an eraser, it must be in good condition (soft, pliable,
and not worn down to the mounting). A good test is to rub the
eraser against your skin. If it feels abrasive, do not use it,
because it will damage the connectors.
20 | OpenTopic | Talkman®Devices
A500 Specifications: Talkman A500
12.1 ounces (343 g) (with battery)Weight
5.5" (13.97 cm)Length
2.63" (6.68 cm)Width
1.7" (4.3 cm)Depth
I/O Ports
Drop Tested
•Headset port (yellow)
•Maintenance port with audio out and RS-232 serial support
-22° to 122° F (-30° to 50° C)Operating Temperature
-30° to 140° F (-34° to 60° C)Storage Temperature
Meets the MIL STD -810F specification for shock and vibration.
In addition, the device has been tested to the following specifications:
•25 drops from 5 feet, 10 additional drops from 6 feet onto polished
concrete
•10 drops at varying angles from 5 feet at -20° F (-29° C) onto polished
concrete
100% condensingHumidity
IP67Enclosure Rating
T5 Series Specifications: Talkman T5 and Talkman T5
m
I/O Ports
Drop Tested
12.1 ounces (343 g) (with battery)Weight
5.5" (13.97 cm)Length
2.63" (6.68 cm)Width
1.7" (4.3 cm)Depth
•Headset port (yellow)
•Maintenance port with audio out and RS-232 serial support
-22° to 122° F (-30° to 50° C)Operating Temperature
-30° to 140° F (-34° to 60° C)Storage Temperature
Meets the MIL STD -810F specification for shock and vibration.
In addition, the device has been tested to the following specifications:
•25 drops from 5 feet, 10 additional drops from 6 feet onto polished
concrete
•10 drops at varying angles from 5 feet at -20° F (-29° C) onto polished
concrete
100% condensingHumidity
IP67Enclosure Rating
T2 Series Specifications: Talkman T2xand Talkman T2
16 ounces (with standard battery)Weight
6.5" (16.5 cm)Length
3.38" (8.5 cm)Width
1.5" (4 cm)Depth
OpenTopic | Talkman®Devices | 21
I/O Ports
Drop Tested
•Headset port (yellow)
•Maintenance port with audio out and RS-232 serial support (red)
•Bar code port with RS-232 decoded bar code support (blue)
-22° to 122° F (-30° to 50° C)Operating Temperature
-30° to 140° F (-34° to 60° C)Storage Temperature
Meets the MIL STD -810F specification for shock and vibration.
In addition, the device has been tested to the following specifications:
•25 drops from 5 feet, 10 additional drops from 6 feet onto polished
•10 drops at varying angles from 5 feet at -20° F (-29° C) onto polished
100% condensingHumidity
IP67Enclosure Rating
T1 Specifications: Talkman T1
concrete
concrete
5.3 ounces (150 g) (with battery)Weight
100 mmLength
51.5 mmWidth
24 mmDepth
32° to 122° F (0° to 50° C)Operating Temperature
-40° to 158° F (-40° to 70° C)Storage Temperature
22 | OpenTopic | Talkman®Devices
Drop Tested
The device is not designed to be repeatedly dropped. The
device has been tested to the following specifications:
•18 drops from 4 feet
5 to 95% non-condensingHumidity
IP54Enclosure Rating
Loading an Operator's Templates onto a Device
You need a device with a charged battery, headset, and any other equipment (belt, bar code reader) you are
going to use. You must be within radio range. Make sure the device is on or sleeping. The LED indicator
should be either solid green or blinking green (A500, T5-series and T2-series) or solid green (T1).
1. Press the Operator button.
The device says "Current operator is
2. Press the + button or — button until the device says, "Change operator."
3. Press the Operator button.
4. The device says, "Please wait" and retrieves a list of operators and teams. Wait for the device to say,
"Select team".
operator name
. Select menu item."
•If the device says "Current operator is (operator name). Change operator", skip to step 8.
5. Press the + button or — button to scroll through the list of operator teams until you hear the name of a
team to which you belong.
6. Press the operator button.
The device says, "Please wait" and retrieves a list of all operators who belong to the team that was selected.
The device then says, "Current operator is (operator name). Select new operator."
7. Press the + button or — button to scroll through the list of available operator names until you hear your
name.
•If you do not hear your name, press the yellow play/pause button to cancel this operation and start
over from step 2.
•When selecting a team in step 5, choose the "All Operators" team.
•Consult with your supervisor if you are not listed in the "All Operators" team.
8. Press the operator button.
The device says, "Loading operator" and loads your templates. Once it has loaded your templates, the
device says, "Current operator is (your operator name). Good night." The device then goes to sleep. The
next time you turn the device on, it will be ready to use.
Charging an A500 or T5 Battery in a Device
1. Remove the wearable computer from the belt clip.
2. Disconnect any other peripherals.
3. Insert the wearable computer into an open slot on the charger, pressing down and then back until the
wearable computer clicks into place.
4. After the wearable computer has been placed into the charger, make sure that the LED indicator on the
wearable computer turns on and begins to blink green.
OpenTopic | Talkman®Devices | 23
a) If the LED does not turn on after 30 seconds, remove the wearable computer from the charger slot and
then place it into the slot again.
b) If the LED indicator still does not turn on, try another charger slot.
Caution: Do not attempt to place the device into the charger unless you have first disconnected the
headset and any other peripheral devices. Do not remove the battery from the device when placing a
device into a charger.
Charging a T2 Series Device
1. Make sure the charger is powered. The charger's orange power light (LED indicator) is lit when the charger
is powered.
2. Sign off of the device if necessary.
3. Press and hold the yellow play/pause button until the LED indicator turns solid red and then turns off.
4. Remove the device from the belt clip.
5. Disconnect any other peripherals. If the device is in a cover, remove the cover.
6. Insert the device into one of the device charger slots with the button controls of the device to the top and
facing toward the left.
Figure 6: Inserting a T2 Series Device Into a Charger
7. After the wearable computer has been placed into the charger, make sure that the LED indicator on the
wearable computer turns on and begins to blink green.
a) If the LED does not turn on after 30 seconds, remove the wearable computer from the charger slot and
then place it into the slot again.
b) If the LED indicator still does not turn on, try another charger slot.
24 | OpenTopic | Talkman®Devices
Charging a T1 Battery in a Device
1. Remove the wearable computer from the holster.
2. Disconnect the headset from the wearable computer.
3. Insert the wearable computer into an open slot on the charger.
4. After the wearable computer has been placed into the charger, make sure that the LED indicator on the
wearable computer turns on and is green.
a) If the LED does not turn on after 30 seconds, remove the wearable computer from the charger slot and
then place it into the slot again.
b) If the LED indicator still does not turn on, try another charger slot.
Caution: Do not attempt to place the device into the charger unless you have first disconnected the
headset.
Turning a Talkman Wearable Computer On
Before you turn on a wearable computer, make sure a headset and charged battery are properly connected
to it.
1. Press the Play/Pause button on the wearable computer.
The LED indicator first turns solid red while the processor reboots. It then flashes red and green, turns
solid, blinks red, then turns solid green (A500, T5-series and T2-series) or the LED indicator turns solid
green (T1).
2. The wearable computer says, "Current operator is
The device then starts a noise sample.
3. After a brief pause, it says, "Please wait." After another pause, the device begins asking questions or
providing instructions.
operator name
. Please keep quiet for a few seconds."
Turning a Talkman Wearable Computer Off
Press and hold the Play/Pause button on the device until the LED indicator turns red.
After a few seconds, it says, "Powering off." The device turns off, and the LED indicator light goes out.
Caution:
•Do not remove the battery until the LED indicator is off. If you remove the battery when the device
is on or sleeping, any data collected could be lost.
•You should not turn off the device if the LED indicator is blinking red (A500, T5-series and T2-series),
unless it has been blinking red for several minutes. If a wearable computer is turned off when its
LED indicator is blinking red, it may not be ready to use when it is turned back on.
Powering Off a Wearable Computer
You can use a button control or forced reset to force a Talkman wearable computer to power off. In some
circumstances, the device powers off automatically. You can then reboot the device.
OpenTopic | Talkman®Devices | 25
Powering Off by Using the Play/Pause Button
This is the commonly used method of powering off. Press and hold the Play/Pause button for several seconds.
The wearable computer's LED indicator turns red, and the device stores any data that has not been transmitted.
The device says, "Powering off" when the process is complete, and the LED indicator turns off.
Powering Off Due to Inactivity
If the wearable computer's software detects no device activity for a specified length of time, it powers off
automatically.
Powering Off Due to Low Battery Levels
If the wearable computer's software detects that the current battery level is critically low, it powers off
automatically.
Booting a Wearable Computer After Powering Off
If a wearable computer was properly powered off, it does the following operations after a battery is placed
into the device and the Play/Pause button is pressed:
•Performs a background noise sample
•Continues operation at the place in the task where you left off
•Transfers any templates to the host that had not been sent prior to powering off
•Transfers any output data records to the host that had not been sent prior to powering off
•Transfers any lookup tables to the wearable computer that had not been received from the host prior to
powering off
Forced Reset
This type of reset is invoked by removing the battery from the wearable computer without properly powering
it off first.
Caution: Perform a forced reset only as a last resort. If you reboot a wearable computer in this manner:
•the contents of its memory, including any data collected, will be lost
•the wearable computer starts over at the beginning of the task
•if you are in the process of retraining vocabulary, the wearable computer will send all vocabulary word
templates to the host computer when the device is turned back on. Do not do anything until the
templates have been sent to the host.
When the battery is replaced and the wearable computer is turned back on, it boots and attempts to load the
current task and operator. Once the task and operator have successfully loaded, the device behaves identically
to a one that has just had a new task or operator loaded.
Adjusting the Voice's Pitch
Make sure the device is on or sleeping. The LED indicator should be either solid green or blinking green
(A500, T5-series and T2-series) or solid green (T1).
Note: You can only adjust the pitch for certain languages and certain Voices.
1. Press the Operator button.
The device says "Current operator is
2. Press the + or — button until the device says "Change pitch."
operator name
. Select menu item."
26 | OpenTopic | Talkman®Devices
3. Press the Operator button.
If you use the + button to scroll through the options, Change Pitch is the fifth menu item in the list.
4. Press the + button to make the voice higher or the — button to make the voice lower.
The device says "higher" each time you press the + button and "lower" each time you press the — button.
If the pitch of the voice is at the highest possible setting, it says "This is highest." If the pitch of the voice
is at the lowest possible setting, it says "This is lowest."
Note: You can exit this menu without changing the settings by pressing the Play/Pause button before
you press the Operator button.
5. When the pitch reaches the level you want, press the Operator button to save the new pitch setting.
Adjusting the Voice's Volume Using Voice
Make sure the device is on or sleeping. The LED indicator should be either solid green or blinking green
(A500, T5-series and T2-series) or solid green (T1).
1. Say "Talkman volume".
2. Say "louder" to increase the volume or "softer" to decrease the volume.
If the device says "This is softest" or "This is loudest", you cannot make the volume any louder or softer.
3. When the voice is as loud or as soft as you want it, say "Talkman continue" to return to work.
Adjusting the Voice's Volume Using the Device Buttons
Make sure the device is on or sleeping. The LED indicator should be either solid green or blinking green
(A500, T5-series and T2-series) or solid green (T1).
Press the + button to make the voice louder or the — button to make the voice softer.
The device says "louder" when the + button is pressed and "softer" when the — button is pressed. If the
volume of the voice is at the loudest possible setting, it says, "This is loudest." If the volume of the voice
is at the softest possible setting, it says, "This is softest."
Adjusting the Voice's Speed
Make sure the device is on or sleeping. The LED indicator should be either solid green or blinking green
(A500, T5-series and T2-series) or solid green (T1).
1. Press the Operator button.
The device says "Current operator is
2. Press the + or — button until the device says "Change speed."
3. Press the Operator button.
If you use the + button to scroll through the options, Change Speed is the fourth menu item in the list.
4. Press the + button to make the voice faster or the — button to make the voice slower.
The device says "faster" each time you press the + button and "slower" each time you press the — button.
If the speed of the voice is at the fastest possible setting, the device says "This is fastest." If the speed of
the voice is at the slowest possible setting, it says "This is slowest."
operator name
. Select menu item."
Note: You can exit this menu without changing the settings by pressing the Play/Pause button before
you press the Operator button.
OpenTopic | Talkman®Devices | 27
5. When the voice is speaking as quickly or as slowly as you want, press the Operator button to save the
new speed setting.
Changing the Speaker's Gender
Make sure the device is on or sleeping. The LED indicator should be either solid green or blinking green
(A500, T5-series and T2-series) or solid green (T1).
1. Press the Operator button.
The device says "Current operator is
2. Press the + or — button until it says, "Change speaker."
3. Press the Operator button.
If you use the + button to scroll through the options, Change Speaker is the sixth menu item in the list.
4. Press the + or — button to hear the next speaker.
The device says, "This is female" when it toggles to the female voice, or "This is male" to indicate the male
voice.
Note: You can exit this menu without changing the settings by pressing the Play/Pause button before
you press the Operator button.
operator name
. Select menu item."
5. When you hear the speaker you want to use, press the Operator button to select that speaker.
Repeating the Current Prompt
•Say "Talkman continue."
The device repeats the current prompt.
Repeat the Previous Prompt, Your Last Response, and the Current Prompt
Note: As of VoiceClient 3.4, this feature is disabled by default.
1. Say "Talkman repeat."
The device repeats the previous prompt, repeats what you said in response to that prompt, and then
repeats the current prompt.
2. Respond to the current prompt.
Erase Your Current Response and Repeat the Current Prompt
Say "Talkman backup" or "Say again."
The device erases any response given to the current prompt and then repeats the prompt again.
28 | OpenTopic | Talkman®Devices
Note:
•If you say "Talkman back up" more than once, the wearable computer continues to back up to
previous prompts until it reaches a point where it cannot back up anymore (such as a point where
data has already been transmitted to the host computer).
•If you say "Say again" more than once, the device continues to repeat the last thing it said (that
is, the current prompt) again and again. It will not back up any further than the previous prompt.
Pairing an A500 or T5 Wearable Computer and a Bluetooth®Device
Note: Currently, you can associate one printer and/or one bar code reader to the same A500 or T5-series
device. You cannot associate multiple printers or bar code readers to a single wearable computer.
Note: You can also associate a Pidion 170 display with an A500 device.
Pairing an A500 or T5-Series With the Metrologic MS9535: Talkman Device Is the Initiator
1. In VoiceConsole, follow the instructions for creating a pairing and setting the bar code reader as the
acceptor. See VoiceConsole's Help for details.
2. Scan the Code 128 bar code (3000CA7000000). See the documentation that came with the Metrologic
9535 for details.
3. Place the Talkman device and bar code reader close together. The Talkman device associates with the
bar code reader. A low-tone/high-tone beep from the bar code reader indicates a successful association.
Note: If a bar code reader goes out of communication range with the Talkman device, it may un-pair
from the Talkman device. You will hear a high-tone/low-tone beep. Move the bar code reader closer to
the Talkman to reassociate the bar code reader with the Talkman device. You will hear a low-tone/high-tone
beep when they pair.
Pairing an A500 or T5-Series With the Metrologic MS9535: Talkman Device Is the Acceptor
The Talkman A500 and T5 devices must be configured in VoiceConsole to listen for incoming connections
before proceeding with these instructions. See the VoiceConsole online help for details.
Note: Do not attempt to pair the Metrologic scanner until the Talkman device is powered off.
Important: Only one scanner should be configured to communicate with a Talkman device's Bluetooth
address at any one time. If you change the bar code reader to which the wearable computer has been
paired, you must clear the Bluetooth service in the old bar code reader. Scan the Provide Bluetooth
Service bar code (3000CA7000000). See the documentation that came with the Metrologic scanner for
details.
1. With the Metrologic scanner, scan the Provide Bluetooth Service bar code (3000CA7000000). See the
documentation that came with the Metrologic scanner for details.
2. Power off the Talkman device completely and then power it back on.
3. Place the Talman device into sleep mode or wait for it to enter sleep mode.
The green LED on the wearable computer blinks green.
4. Wait for 30 seconds.
5. Scan the Get Bluetooth Address bar code (3000CA7FFFFFF) from the Metrologic user's guide.
OpenTopic | Talkman®Devices | 29
6. Scan the bar code on the Talkman device. This bar code contains the Talkman device's Bluetooth address.
You will hear a quick, three-beep confirmation from the bar code reader, followed by a low-tone/high-tone
beep indicating success.
Pairing an A500 or T5-Series Device with Zebra QL™Series Printers
•In VoiceConsole, follow the instructions for creating a pairing and setting the bar code reader as the
acceptor. See VoiceConsole's Help for details.
•Create the pairing in VoiceConsole.
Part Number Index: Vocollect Wearable Computers
Part Numbers for ordering Vocollect Talkman Wearable Computers
Vocollect Part NumberWearable Computer
TT-800Talkman A500
m
x
Patent and Intellectual property
Vocollect products are protected by one or more of the following: