Vocollect product and company names, as well as their respective logos are trademarks or registered
trademarks of Vocollect.
All other product names mentioned herein are trademarks or registered trademarks of their respective
owners.
Confidentiality
This documentation provides information for Vocollect customers who are using Vocollect hardware.
For use by employees, partners, and customers of Vocollect. All equipment design and technical
information contained within this document is the confidential property of Vocollect. No use or disclosure
thereof may be made without written permission from Vocollect.
Warning and Disclaimer
Vocollect has carefully checked the information in this documentation and believes it to be accurate.
However, Vocollect assumes no responsibility for any inaccuracies that this documentation may contain.
In no event will Vocollect be liable for direct, indirect, special, exemplary, incidental, or consequential
damages resulting from any defect or omission in this system, even if advised of the possibility of such
damages.
In the interest of product development, Vocollect reserves the right to make improvements to the
information in this documentation and the products that it describes at any time, without notice or
obligation.
Confidential: For informational use by Vocollect Resellers and customers only
Patents and Intellectual Property...............................................................................................................21
Chapter 2: Talkman Devices and Headsets...............................................23
Turning a Talkman Device On.....................................................................................................................24
Turning a Talkman Device Off....................................................................................................................24
Loading an Operator's Templates................................................................................................................25
Adjusting the Voice.......................................................................................................................................26
Adjusting the Pitch............................................................................................................................26
Adjusting the Volume Using Voice...................................................................................................26
Adjusting the Volume Using Device Buttons...................................................................................27
Adjusting the Speed...........................................................................................................................27
Changing the Speaker's Gender........................................................................................................27
About LED Indicators...................................................................................................................................42
A500 Device LED Indicators.............................................................................................................42
Pairing an A500 or T5 Device and a Bluetooth Device...............................................................................43
Pairing an A500 or T5-Series With the Honeywell MS9535: Talkman Device Is the
Pairing an A500 or T5-Series With the Honeywell MS9535: Talkman Device Is the
Pairing an A500 or T5-Series Device with Zebra QL Series Printers............................................44
Pairing an A500 or T5-Series Device with Intermec PB50 Printers..............................................44
Pairing the Honeywell LXE 8652 Scanner: Talkman Device Is the Initiator................................44
Pairing the Honeywell LXE 8652 Scanner: Scanner Is the Initiator.............................................45
Pairing the Socket Cordless Ring Scanner with a Talkman T5......................................................46
Installing an A500 or T5-Series Device Into a Vehicle...............................................................................46
Talkman A500/T5 VMT Mobile Computer Accessories...................................................................47
Talkman A500/T5 VMT Mobile Computer Accessory Specifications..............................................48
Mounts for Talkman A500/T5 VMT Mobile Computers..................................................................48
Positioning the Talkman A500/T5 VMT Mobile Computer.............................................................49
Installing the Mounting Brackets for a Talkman A500/T5 VMT Mobile Device...........................49
Connecting Cables to the Power Supply and Attaching the Power Supply to a Vehicle...............50
Connecting the Talkman A500/T5 VMT Mobile Computer to a Vehicle's Power Source..............52
Removal of Talkman A500/T5 VMT Mobile Computer from Vehicle.............................................53
About LED Indicators...................................................................................................................................66
T5-Series Device LED Indicators......................................................................................................66
Pairing an A500 or T5 Device and a Bluetooth Device...............................................................................67
Pairing an A500 or T5-Series With the Honeywell MS9535: Talkman Device Is the
About LED Indicators...................................................................................................................................88
T2-Series Device LED Indicators......................................................................................................88
Connecting a T2-Series with the Honeywell MS9535................................................................................89
Charging the T1............................................................................................................................................94
About LED Indicators...................................................................................................................................96
T1 Device LED Indicators.................................................................................................................96
Troubleshooting Problems Indicated by LED...........................................................................................241
About Error Messages................................................................................................................................241
Declaração de Conformidade do Auscultador SRX Sem Fios Vocollect®......................................349
Vyhlásenie o zhode bezdrôtových slúchadiel Vocollect®SRX.......................................................351
Vocollect®SRX Izjava o skladnosti brezžičnih slušalk SRX.........................................................352
Vocollect®SRX Trådlöst headset Försäkran om överensstämmelse............................................353
Appendix C: Template Training Options.................................................355
Training with the Talkman Device Only...................................................................................................355
Training Using and Visual Training Device.............................................................................................356
Training through VoiceConsole's Display.................................................................................................356
Training Using a Printed List of Words....................................................................................................357
Training Using the Handheld Device Screen............................................................................................357
Confidential: For informational use by Vocollect Resellers and customers only
16 | Vocollect Hardware Documentation
Confidential: For informational use by Vocollect Resellers and customers only
Chapter 1
Introduction
The Vocollect Hardware Documentation contains comprehensive information about hardware products
and peripherals.
This document includes the following information:
• Safety information
• Hardware specifications
• Installation procedures, and basic operating instructions for Vocollect hardware and/or third party
devices that are compatible with Vocollect software
• Part numbers
• Regulatory and compliance statements
• Troubleshooting guidance
Audience
This document is intended to be used as a reference resource by authorized resellers, sales representatives,
customers, and users of the hardware.
General Safety Guidelines
Follow these guidelines when working with Vocollect electrical equipment:
• Grounded equipment must be plugged into an outlet, properly installed, and grounded in accordance
with all codes and ordinances.
• Never remove the grounding prong or modify the plug in any way.
• Do not use plug adapters.
• Check with an approved tester or qualified electrician if you believe an outlet may not be properly
grounded.
• Keep all electrical connections dry and off the ground.
• Do not expose electrical equipment to rain or wet conditions.
• Do not touch plugs or tools with wet hands.
• Do not abuse the cords; do not carry equipment by its cord and never pull a cord to remove its plug
from an outlet. Keep the cord away from heat, oil, sharp edges, or moving parts. Replace damaged
cords immediately.
• Use only approved extension cords.
Statement of Agency Compliance
Vocollect devices and wireless headsets are designed to be compliant with the rules and regulations in
the locations into which they are sold and are labeled as required. Vocollect devices are type approved
and do not require the user to obtain license or authorization before using them. Changes or modifications
not expressly approved by Vocollect could void the user's authority to operate the equipment.
Confidential: For informational use by Vocollect Resellers and customers only
18 | Vocollect Hardware Documentation
Vocollect Battery Safety
Improper use of the battery may cause heat, fire, explosion, damage, or reduced battery capacity. Read
and follow the handling instructions for the battery before and during use.
The following are general cautions and guidelines only, and as such may not include every possible usage
scenario. The manufacturer will not be liable for actions taken or accidents caused by any use not
documented below.
Danger:
• Do not disassemble, open, drop (mechanical abuse), crush, bend, deform, puncture, or shred a
battery.
• Do not modify or remanufacture, attempt to insert foreign objects into a battery, immerse or
expose to water or other liquids, or expose to fire, excessive heat including soldering irons, or put
in a microwave oven.
• Only use a battery in the device for which it is specified.
• Improper battery use may result in a fire, explosion or other hazard.
• Do not short-circuit the battery or allow metallic or conduction objects to touch any of the battery
contacts simultaneously.
• Replace a battery only with another battery that has been qualified for the product you are using.
Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard.
• In the event of a battery leak, do not allow the liquid to come in contact with skin or eyes. If
contact is made, wash the affected area with large amounts of water and seek medical advice.
• Seek medical advice immediately if a battery is swallowed.
• If at any time you witness a battery starting to balloon, swell up, smoke, or show signs of getting
hot, discontinue charging process immediately and disconnect the battery. Observe it from a safe
place, preferably outside of any building or vehicle for approximately 15 minutes.
• Dispose used batteries promptly according to the local, state and/or federal regulations.
Requirements and options vary greatly in different countries and in different parts of the United
States. Many locations have facilities or companies set up for receipt of old batteries.
• Vocollect batteries should not be used by children.
• Vocollect shall not be held responsible for any damages caused by equipment malfunction when
used with non-Vocollect batteries.
• Vocollect shall not be held responsible for any damages caused by equipment malfunction when
using a non-Vocollect charger.
Caution:
• When a battery is expected not to be used for a long period of time, take it out the equipment or
device and store at room temperature with normal humidity.
• Do not leave a battery connected to the charger for long periods of time. It may cause degradation
of battery performance, such as a shortening of battery life. It should be removed from the charger
and stored as recommended above.
• Power off your equipment when not in use.
Handling Used Batteries
• When shipping batteries, place tape or insulating material securely over the battery contacts to avoid
accidental contact in transit. Vocollect’s batteries can be shipped under Special Provision 188 of 49
CFR 172.102 or IATA exception A45.
• Do not expose a battery to rain or water.
• Never disassemble a battery.
• Do not leave a battery under strong sunshine.
Confidential: For informational use by Vocollect Resellers and customers only
• Store batteries in a rugged receptacle and cover with a lid.
Cleaning Procedures for Vocollect Equipment
Vocollect products have a long service life if they are maintained properly. Proper care includes following
recommended cleaning practices and procedures.
While Vocollect equipment is manufactured and tested to be resistant to normal dirt and deposits from
the workplace environment, the build-up of residue can damage the equipment over time. Users may
begin to experience degraded product performance and diminished product life. For example:
• Dirt or corrosion that interferes with the proper seting of terminals in chargers may cause intermittent
charging and appear to be a battery problem.
• Wet Talkman®Connector (TCO) contacts that build up dirt, chemicals, and corrosion may cause
intermittent contact, static and recognition problems.
• Excessive dirt on a keypad membrane may contain a high concentration of chemicals that can cause
the membrane to weaken and tear.
When equipment is visibly retaining dirt from the workplace, Vocollect recommends that it be cleaned.
Introduction | 19
Cleaning Plastics
While Vocollect equipment is resistant to normal residue from the workplace environment, a long term build-up
of residue from the workplace may damage it and lead to degraded performance and diminished product life.
Caution: Use only a solution of 30% isopropyl alcohol and water to clean the hard plastics on
equipment. Other products have not been tested and may degrade the equipment.
Cleaning Hard Plastics
The hard plastics on headsets, devices, chargers, and batteries should be cleaned with a soft cloth that
is wet with a solution of 30% isopropyl alcohol and 70% water.
Use a soft brush to keep the pocket areas of chargers free of dust and debris that may interfere with the
seating of equipment or electrical contact.
No other cleaning solution or method is recommended. Other products may compromise the durability
and life of the equipment.
Cleaning Foam and Pliable Plastics
Headset foam parts (ear pads and headband pads) as well as flexible bands and non-foam padding may
be cleaned with a mild soap and water. The pads should be washed carefully so as not to tear them or
detach them from mountings.
The parts should be air dried. Use of a concentrated heat source such as a hairdryer or clothes dryer is
not recommended.
Pads that are excessively dirty, such as headset windscreens should be replaced.
Detailed Cleaning Instructions
See Cleaning Headsets for detailed steps.
Cleaning Contacts
While Vocollect equipment is resistant to normal residue from the workplace environment, a long term build-up
of residue from the workplace may damage it and lead to degraded performance and diminished product life.
Confidential: For informational use by Vocollect Resellers and customers only
20 | Vocollect Hardware Documentation
Caution: Vocollect recommends using only a solution of 30% isopropyl alcohol and water to cleaning
equipment. Other products have not been tested and may degrade the equipment.
Flat contact areas on the device, such as the Talkman Connector (TCO), or flat contacts on the battery
and charger should be cleaned with the recommended isopropyl alcohol solution.
Use a soft, lint-free cloth or premoistened alcohol wipe. Avoid using a cloth with long or thick fibers as
the fibers can attach to the connectors and cause intermittent contact.
Corrosion may be removed with a soft eraser (for example, a pencil eraser). The eraser must be in good
condition (soft, pliable, and not worn down to the mounting). A good test is to rub the eraser against
your skin. If it feels abrasive, do not use it, because it will damage the surface of the connectors.
You can also use a three-row toothbrush style, general cleaning brush with natural hog hair bristles to
gently brush away dirt on the contacts. A final alcohol wipe after this should ensure a clean contact.
Battery contacts must never be bent or manipulated.
Contacts that are extremely corroded, bent, or missing should be repaired or replaced by an authorized
Vocollect Service Center.
Contact Information
Documentation Feedback
Your feedback is vital to our documentation efforts. If you have difficulty with any of the procedures
described in this document, contact Vocollect Technical Support.
Vocollect Reseller Services
If you purchased equipment or services through a Vocollect reseller, please contact that reseller first for
support or purchase questions.
Vocollect Technical Support
Contact Technical Support for product related technical questions, system support incidents, and related
technical issues:
Contact Vocollect Customer Service for order placement, order status, returns, Return Material
Authorization (RMA) status, or other customer service issues:
Confidential: For informational use by Vocollect Resellers and customers only
Confidential: For informational use by Vocollect Resellers and customers only
Chapter 2
Talkman Devices and Headsets
Vocollect Talkman®devices are wearable terminals used with Vocollect headsets to enable voice-directed
work. Operators listen to instructions from these devices to perform tasks such as warehouse order
picking and factory floor inspection, and then speak simple phrases to enter data.
All Talkman devices leave the operator's hands free to inspect items, pick products, drive vehicles, or
repair defects.
Talkman A500, T5-series, and T2-series devices
These device models are rugged terminals designed for industrial use. These devices attach to a customized
belt or shoulder harness equipped with a specially designed clip.
The Talkman A500 VMT (Vehicle Mounted Talkman) and T5 VMT are A500 and T5 devices with battery
adapters mounted to a warehouse vehicle, such as a forklift. After the device is mounted, the battery
adapter is placed in the battery area of the device and connected to the vehicle's power source.
Talkman T1
The Talkman T1 has been specifically designed for light-duty, light-industrial environments. Talkman
T1 device is a lighter, lower-cost alternative to the T2-series, T5-series and A500 devices. It is intended
for work in areas where you don't require an extremely rugged device. Talkman T1 devices fit into a
customized holster with belt clip.
Speech Recognition Headsets
A Vocollect speech recognition headset with an attached microphone allows the operator to hear the
device's instructions or questions. The operator talks to the device to request information and enters
data by responding to the device's prompts.
Using Vocollect Adaptive Speech Recognition™, the headsets account for changes in speaking patterns
over time and in different environments in order to improve voice recognition and system performance.
Product Use and Care
• Talkman devices are assembled under strict Vocollect manufacturing guidelines. Tampering with a
device in any manner will void published operating specifications and may void the product warranty.
• When the Talkman is not in use, it should be placed properly into a charger.
• Never remove the battery from a Talkman unless it has been properly powered off.
• Vocollect designed the Talkman to be worn on the right side of the body with the device's buttons on
the top (T5-series, T2-series, A500) or facing front (T1) and its connectors toward the operator’s back
(A500, T5-series, T2-series) or pointed up (T1).
• The Talkman T1 must be holstered with the holster opening facing up. Holstering with the opening
facing down or to the side places the unit at risk for dropping.
• Always use pads and windscreens with Vocollect headsets to protect the equipment and ensure
optimum speech recognition performance.
• Vocollect recommends changing headset windscreens every 90 days to ensure the best performance.
Caution: Use only a solution of 30% isopropyl alcohol and water to clean the hard plastics on
equipment. Other products have not been tested and may degrade the equipment.
Confidential: For informational use by Vocollect Resellers and customers only
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