Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS(s).
Son fonctionnement est soumis aux deux conditions suivantes: (1) Cet appareil ne doit
pas provoquer d’interferences et (2) cet appareil doit accepter toute interference,y
compris celles pouvant causer un mauvais fonctionnement de l’appareil.
FAQ
Q1 Why did I fail to add my Smart Power Strip to the Linkwise App?
1. Make sure your accessory is powered on and nearby.
2. If you use a dual 2.4G/5G network router, please turn off the 5G network. Connect
your phone with the 2.4G network and add the device again.
3. Make sure that the router setting meets the relevant requirements. The device
only supports the mode of WPA2-PSK.
4. Make sure that the indicator flashes quickly with blue light. If not, please press &
hold the Reset Button for 5s to restore factory settings.
5. Select the accessory shown on screen, then scan the setup code (XXX-XX-XXX)
which can be found on the device, instruction manual or inner packaging.
6. If the app prompts “Couldn’t add PM2-XXXXXX” after you scanning the setup
code:
(1) Close the app
(2) Reboot the phone
(3) Restore to factory settings
(4) Add the device again
Q2 How can I recover connection of the device?
1. Modification of the router configuration/settings will cause unresumable
disconnection of the device. Delete and add the devices again after factory reset
following steps in Q1
2. Unstable network signal could cause disconnection of the device. Wait about 2
minutes for automatic re-connection. If the connection does not resume after
awhile, cut and then resume the power supply. It shall re-connect automatically.
3. If the above is not effective, delete and add the devices again after factory reset
following steps in Q1
If you have more questions, please feel free to contact us: support@vocolinc.com
Smart Plug works normally after restoring factory settings or
unplugging/plugging, but it occasionally gets disconnected from networks
and can not be recognized.
1. Make sure the number of Wi-Fi connected devices is within the wireless network