ELECTRONIC BALL EJECTOR
User guide
EN
Declaration of conformity
Manufacturer:
VNT electronics s.r.o.
Dvorská 605
563 01 Lanškroun
ID No.: 64793826
declares that the following product:
Electronic ball ejector
is in accordance with European Council Directive 1999/5/EC of 9 March 1999,
meets the requirements of the Czech Telecommunication Oce's General License
pursuant to General Authorization No. VO-R/10/05.2014-3m, and corresponds
to the below-mentioned requirements of the standards and regulations applicable
The product is safe under conditions of standard use in accordance with the user guide.
This declaration of Conformity is created in exclusive responsibility of producer.
Dogtrace d-ball UP
to the type of equipment concerned:
ETSI EN 301 489-1 V1.9.2
ETSI EN 301 489-3 V1.6.1
ETSI EN 300 220-2 V.2.4.1
ETSI EN 60950-1: 2006
In Lanškroun 1. 6. 2017
Ing. Jan Horák
executive director
Tel.: +420 461 310 764
info@dogtrace.com
www.dogtrace.com
Thank you for purchasing the product d-ball UP of the trademark Dogtrace
Before using your product, please read the instructions in this user guide carefully and keep
Hereby, VNT electronics s.r.o., declares that this Dogtrace d-ball UP is in compliance with
the essential requirements and other relevant provisions of Directive 1999/5/EC.
from VNT electronics s.r.o., Czech Republic.
it for future reference.
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Important notices
Read the operating instructions before using the d-ball UP ejector.
Do not insert your fingers or other part of the body into the hole intended for
the ball – THIS MAY CAUSE SERIOUS INJURY!
Load the ejector only with balls.
The ball ejector can be operated only by persons over 18 years of age.
Do not place the transmitter near objects sensitive to magnetic fields as this may
cause their permanent damage.
Batteries in the receiver and transmitter must be replaced every two years, even if
the kit has not been used for a long time. Never leave a discharged battery in the
device – it could damage your device.
Used batteries must be disposed in a place designated for this purpose.
Persons with devices supporting cardiac activity (pacemakers, defibrillators) must
take appropriate precautions. D-ball UP radiates a certain static magnetic field.
ECMA
VNT electronics s.r.o., professional producer of the dog training
equipment, which is manufactured and sold under the brand name
Dogtrace, is a proud and active member of the Electronic Collar
Manufacturers Association.
ECMA was founded in Brussels in 2004 as a result of increasing awareness from dierent
manufacturers concerning the necessity of regulating their industry. The main target
of the association is to develop and produce reliable training systems of high quality,
which are safe for the animals and improve the communication between pets and their
owners. All members of the ECMA provide you with both technical and training guides
that contain instructions and advice for safe use of electronic training equipment
and enable all dog owners to use the training systems in an eective, responsible and
humane way. All ECMA member´s products meet the latest technical requirements
which ensure minimum production standards and safety features and enable training
while protecting animal welfare.
The ECMA is convinced that the electronic training collars are eective and humane
training tools when used responsibly and combined with an appropriate reward.
For more information please visit www.ecma.eu.com.
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Contents
Introduction ...................................................................... 5
Package contents ................................................................ 5
Optional accessories ............................................................. 5
Product description ............................................................... 6
Transmitter ......................................................................6
Ball ejector ...................................................................... 7
Transmitter preparation ...........................................................8
Insertion (replacement) of the battery in the transmitter .......................... 8
Checking the state of the battery in the transmitter ............................... 8
Preparing the ejector .............................................................. 8
Insertion (replacement) of the batteries in the ejector ............................. 8
Checking the state of the batteries in the ejector .................................. 9
Switching ON/OFF ............................................................... 9
Pairing the transmitter with the ejector .......................................... 10
D-ball UP control .................................................................10
Features of the transmitter ......................................................11
Maximum range of the transmitter ...............................................11
Troubleshooting .................................................................12
Maintenance .....................................................................12
Technical data ...................................................................13
Warranty terms and conditions ...................................................14
Warranty certicate ..............................................................16
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Introduction
D-ball UP is a remote-controlled ejector of balls that serves for training of service
dogs, agility and regular training. D-ball UP is a great tool especially for training tracks.
Expectation of a “live” reward in the form of a shot ball motivates the dog to fulfil tasks
faster, more precisely and with joy. After each exercise, the dog will receive the reward
only if he deserves it.
The ball is ejected from the device by means of a remote transmitter at a distance of up
to 200 m and up to a height of 3 m. If the ejector is fastened upright with the included
strap or supported by the metal support in an inclined position, the range can be up
to 6 m. Low profile of the d-ball UP (105 mm) allows easy camouflage. The transmitter
can control up to 4 ejectors and can be combined with ball feeders d-ball. The system is
suitable for training centres and home use.
Package contents
Transmitter
Ball ejector
Lithium battery CR2 3V
alkaline batteries AA 1,5V - 4 pcs
Strap for hanging the ejector
Ball
Pins for attaching the ejector to the ground - 2 pcs
Metal support – ejecting the ball in the distance
Lanyard
User guide and certificate of warranty
Optional accessories
Spare transmitter and ball ejector
Spare battery
Spare balls (different types)
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Product description
Transmitter
1. Indicators
2. Acoustic signal buttons for ejector 1 to 4
3. Ball ejection buttons for ejector 1 to 4
4. Neck strap hole
5. Battery compartment cover
1
2
3
4
5
6
Ball ejector
1. Space for inserting the ball
2. Holes for pins attaching the ejector to the ground
3. Eyelet for lacing the strap to hang the ejector
4. Indicators
5. Target – a place for applying the magnet – switching on/o
6. Battery compartment cover
7. Holes for inserting the metal support
1
3
7
4
5
6
2
7
8
7
Transmitter preparation
Insertion (replacement) of the battery in the transmitter
1. Unscrew the screw on the back of the battery
compartment cover using a cross-head screwdriver
and open the cover carefully.
2. Insert the CR2 3V battery correctly regarding its
polarity. The polarity is indicated in the battery
compartment (see the photo).
3. Insert the battery compartment cover back into its
position and tighten its screw with adequate force.
4. When the battery is inserted, the transmitter is
always in the standby mode.
Checking the state of the battery in the transmitter
Discharged battery is indicated by the red indicator when any button is pressed. When
the battery becomes low, the transmitter performance (radio range) is reduced. If the
battery is discharged, insert a new CR2 3V lithium battery into the transmitter. After
changing the battery, it is necessary to press twice any button on the transmitter for
correct battery indication.
TIP: The battery can be removed easily when using a small screwdriver inserted
carefully under the battery edge.
Prepaing the ejector
Insertion (replacement) of the batteries in the ejector
1. Unscrew the four screws of the battery compartment cover on the bottom side of
the ejector (indicated by the battery symbol) using a cross-head screwdriver.
2. Push the battery holder out.
3. Insert four AA alkaline batteries correctly
regarding their polarity (polarity is
indicated on the battery holder).
4. Push the battery holder back – the battery
holder must be correctly rotated (see the
figure).
5. Check the rubber seal in the slot of the
battery compartment cover for correct
placement. Take care of the seal cleanness.
6. Insert the battery compartment cover back
into its position and tighten all four screws
with adequate force.
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Checking the state of the batteries in the ejector
The state of the batteries is checked by flashing indicators on the bottom side of the
ejector.
Charged battery – the green indicator flashes when the ejector is switched on.
Low battery – the green and red indicator flashes simultaneously when the ejector
is switched on.
If the batteries are discharged, insert new alkaline AA batteries into the ejector.
Switching ON/OFF
To switch on/off the ejector, a magnetic switching system is used. The system is
activated by attaching a magnet. The magnet is attached at the bottom part of the
transmitter.
Switching on:
1. Attach the bottom part of the transmitter to the red round target on the bottom side
of the ejector – the red indicator and then the green indicator will turn on.
2. Take the transmitter away from the ejector when the green indicator is on. The green
indicator will start flashing.
Switching off:
1. Attach again the bottom part of the transmitter to the red round target on the
bottom side of the ejector – the green indicator and then the red indicator will turn
on.
2. Take the transmitter away from the ejector when the red indicator is on. The
indicators will stop flashing.
Important: When switching on the ejector, it is enough to attach the transmitter to
the red target of the ejector for approximately 1 second. If you hold the transmitter
at the target for more than 5 seconds, the receiver enters the mode of pairing
the transmitter with the ejector. If this happens, follow the chapter “Pairing the
transmitter with the ejector” on pg.10.
CAUTION: To extend the
battery life, the ball feeder
must always be turned
o after training. We
recommend removing the
battery completely if you
do not use the ball feeder
for a long time.
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Pairing the transmitter with the ejector
Each transmitter has its radio operating codes. The transmitter communicates with
your ejector only after mutual pairing. When buying a new set, the transmitter is paired
with the ejector. Pairing is necessary if you want to pair other ejectors or ball feeders
with your transmitter.
Important: Before pairing the transmitter and ejector, make sure that no one else
uses his/her d-ball in your vicinity. Your ejector could receive the code of another
transmitter. Your ejector would then be controlled by someone else. If this happens,
pair your ejector with your transmitter.
Pairing procedure
Switch off the ball ejector before starting pairing (no indicator flashes).
Do not load the ejector before pairing – risk of injury.
1. Attach the bottom side of the transmitter to the red target on the bottom side of the
ejector for 5 seconds. The red indicator and then the green indicator will turn on.
2. After 5 seconds, both indicators will flash three times at the same time.
3. Take the transmitter away from the ejector.
4. Press the acoustic signal button on the transmitter (position 1 to 4 depending
on which position you want to pair with the given ejector).
5. Successful pairing is indicated by a long beep of the ejector.
D-ball UP control
Loading the ejector
1. Place the ball on the launching bowl
2. Push the ball by your palm to the bottom of the ejector
CAUTION: Load the ejector with balls only. Do not insert your ngers or
other part of the body into the loaded ejector – this may cause serious injury.
The ball ejector can be operated only by persons over 18 years of age.
10
Features of the transmitter
The d-ball UP transmitter allows you to control 4 ball ejectors or ball feeders (buttons
numbered 1 to 4). After pressing the button, the ejector will emit an acoustic signal.
This function serves to alert the dog to the place where his reward in the form of ejected
ball is to be expected. The ball is launched from the ejector by pressing the button.
The ball ejection height is up to 3 m (depending on the weight of the ball used). It is
possible to use any ball up to the diameter of 75 mm. The ejector can be hung upright
or supported by the metal support to eject balls away. The ball can be ejected to the
distance up to 6 m.
Maximum range of the transmitter
The d-ball UP kit can be used up to 200 m. However, the maximum range is influenced
by a number of factors – weather, terrain, vegetation, etc.
To ensure maximum range of your device:
Do not cover the antenna at the top of the transmitter.
When transmitting the command, hold the transmitter in the vertical position away
from the body and in the extended arm over your head.
Check the battery in the transmitter and receiver; replace it when necessary.
maximum range regular range minimum range
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Troubleshooting
1. Read these operating instructions again and check whether the problem is not
caused by low batteries or improper use.
2. Make sure that the batteries are inserted with the correct polarity.
3. If the transmitter does not communicate with the ejector, try to pair devices again
(see chapter – Pairing the transmitter with the ejector on pg. 10).
4. I f the launching bowl gets jammed in the bottom position (dirt around the launching
bowl), turn the ejector upside down and tap the ground slightly with it. This will result
in removing any dirt around the launching bowl and the bowl will get unblocked.
5. Contact your seller if the problem persists.
Maintenance
Do not use volatile substances such as solvents, petrol or other cleaners to clean your
d-ball UP. Use a soft damp cloth and, if necessary, also a neutral detergent.
The transmitter is only resistant to dripping water – protect it from moisture. Permanent
damage may occur if moisture penetrates inside the unit. This damage is not covered
by the warranty.
The ejector contains waterproof electronics and battery. Protect the ejector from
heavy rain. If the water enters the ejector, the launching motor can be damaged
and the springs may corrode. Ensure that the seal in the battery compartment cover
is not damaged or dirty – it may cause moisture penetration. Check that the battery
compartment cover screws are tightened.
Remove batteries from the transmitter and ejector if you do not use your d-ball UP over
a longer period.
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Technical data
Transmitter
Range .......................................................200 m (direct visibility)
Power supply ................................................ lithium battery CR2 3V
Battery life ....................................... 6–12 months depending on usage
Frequency .............................................................869.525 Mhz
Antenna .................................................................integrated
Protection ...........................................................not waterproof
Operating temperature ...........................................–10°C up to +50°C
Weight ...................................................61 g (without the battery)
Dimensions .......................................................110 × 52 × 29 mm
Ejector
Ejection height ............................up to 3 m (depending on the ball weight)
Ejection distance ........up to 6 m (depending on the ball weight and ejection angle)
Maximum ball diameter ......................................................75 mm
Power supply ...........................................4 alkaline batteries AA; 1,5V
Battery life ...........................................6 months depending on usage
Antenna .................................................................integrated
Protection ...........................................................not waterproof
Operating temperature ...........................................–10°C up to +50°C
Weight .......................................................................810 g
Dimensions ....................................................255 × 105 × 140 mm
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Warranty terms and conditions
In the event of a manufacturing defect, the company VNT electronics s.r.o. provides
a warranty for the product for a term of two years from the purchase.
The warranty does not cover the following items:
Batteries
Strap with eyes for hanging
Direct or indirect risks during product transport to the seller
Damage to the product due to user negligence or accident (e.g. mastication, breaking,
impact, etc.) and intervention of unauthorized persons.
1. The warranty period begins with the buyer's receipt of the goods. The condition for
lodging a complaint at the seller is the submission of the confirmed warranty certificate or
a proof of purchase. The full terms and conditions are available at: www.dogtrace.com.
2. The warranty provided does not apply to product defects that originated due to:
a) improper installation or failure to observe the instructions from the manufacturer's
manual.
b) improper use of the product.
c) inappropriate storage or care of the product.
d) unauthor ized interference or repairs performed without the manufacturer's knowledge.
e) natural disaster or other inescapable event.
f) change of the goods made by the consumer if such a change results in damage or
efect of the goods.
g) mechanical damage by the consumer.
h) other actions of the consumer that would conflict with these warranty conditions
or instructions for use.
3. The warranty cannot be claimed unless the goods have been fully paid or if the goods are
from clearance.
4. The complainant is required to prove the product defect, to allow the manufacturer to
verify the eligibility of the product defects claim and to assess the extent of the defects.
At the same time, he/she is obliged to hand over the product in a condition allowing the
assessment of defects. The complainant is not authorized to repair the product by himself/
herself or through a third party. Otherwise, he/she will lose entitlements arising from the
manufacturer’s liability for product defects.
5. Consumer’s claims arising from the manufacturer’s liability for product defects are
governed by general legal regulations. In the case of proven manufacturing defects, the
manufacturer is obliged to replace the faulty product for faultless.
6. Goods submitted for reclamation must be properly cleaned. The complaints department is
entitled to refuse the goods for the complaint procedure if the general hygiene principles
are not observed.
7. If the product is sent for the complaint procedure by post or shipping company, it must
be packed in a sufficient manner and secured against damage. For these purposes, we
recommend keeping the original packaging (not a condition for receiving a complaint).
8. For shipping, choose the most convenient way and carrier with regard to delivery
availability and speed. We are not liable for the loss of the goods that you ship.
9. Other rights and obligations of the manufacturer and the persons entitled to lodge a
complaint are regulated by the relevant generally binding legal regulations of the Czech
Republic.
The information contained in this manual may be subject to change due to developments without
further notice.
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