VMware vCenter Chargeback Manager - 2.0 User’s Guide

vCenter Chargeback Manager
User’s Guide
vCenter Chargeback Manager 2.0.0
This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs.
EN-000716-00
You can find the most up-to-date technical documentation on the VMware Web site at:
http://www.vmware.com/support/
The VMware Web site also provides the latest product updates.
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Copyright © 2012 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at http://www.vmware.com/go/patents.
VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
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Contents

About the User's Guide 5
Introduction to vCenter Chargeback Manager 7
1
What Is Chargeback 7
Chargeback Solution for Virtual Environments 7
Overview of vCenter Chargeback Manager 8
Configuring Administration Settings 11
2
Activate the Application 11
Configuring Generic Settings 12
Managing LDAP Servers 15
Managing vCenter Servers 17
Managing Data Collectors 22
Managing the Application License 29
Manage Report View 30
Managing Attributes 31
Manage System Health Thresholds 33
Manage Computing Resources 33
Authenticating and Managing Users, Roles, and Permissions 35
3
Resource Based Authorization in vCenter Chargeback Manager 35
Permissions Defined in vCenter Chargeback Manager 36
Managing Roles 37
Managing Users 44
vCenter Chargeback Manager User Authentication 52
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Managing Chargeback Hierarchies 55
4
Creating a Chargeback Hierarchy 55
Managing a Chargeback Hierarchy 58
Managing and Configuring vCenter Chargeback Manager Cost Elements 67
5
vCenter Chargeback Manager Cost-Related Elements 67
Managing Cost Models 73
Managing Fixed Costs 77
Managing Cost Templates 80
Managing Billing Policies 82
Configuring Cost at the Entity Level 85
Physical Infrastructure Costing 87
Configuring a Pricing Matrix for Virtual Machines 91
3
Generating Reports 95
6
About Reports 95
Generate a Cost Report 98
Generate a Usage Report 100
Generate Cost Comparison Report 101
Generate Showback Report 103
Scheduling Report Generation 105
Managing Reports 111
Managing Archived Reports 115
Managing Automatic Report Scheduler 118
Report Dashboard 120
Monitoring System Health 123
7
vCenter Chargeback Manager Events 124
Administration Utilities 125
8
Database Password Change Utility 125
vCenter Chargeback Manager IP Address Reset Utility 126
Statistics Collection Scripts 127
vCenter Chargeback Manager Database Management Scripts 134
Index 137
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About the User's Guide

The vCenter Chargeback Manager User's Guide provides information about configuring and using the chargeback solution for virtual environments that use VMware Infrastructure or VMware vSphere.
Intended Audience
This book is intended for anyone who wants to use vCenter Chargeback Manager. The information in this book is written for experienced Windows system administrators who are familiar with virtual machine technology and datacenter operations.
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Introduction to vCenter Chargeback
Manager 1
vCenter Chargeback Manager is an end-to-end cost reporting solution for virtual environments using vSphere. vCenter Chargeback Manager can also be used with VMware vCloud Director. Before you install and start using vCenter Chargeback Manager, an understanding of what is chargeback and about chargeback solutions for a virtual environment would be helpful.
This chapter includes the following topics:
n
“What Is Chargeback,” on page 7
n
“Chargeback Solution for Virtual Environments,” on page 7
n
“Overview of vCenter Chargeback Manager,” on page 8

What Is Chargeback

Chargeback is a mechanism to account for the operational costs involved in providing and maintaining an IT infrastructure, including the costs for IT services and applications. Measuring resource utilization and calculating the corresponding IT operational cost enables you to account for the IT resources utilized and bill for the services provided.
In a non-virtual environment, a physical server and the associated resources like the applications running on it can be easily mapped to the department using them, making the billing for such resource utilizations relatively easy. Also, costs incurred due to maintenance and licensing can be directly associated to a department, thereby enabling you to calculate the complete IT operational costs.
In a virtual environment, however, the task of calculating the IT operational cost for each department becomes very difficult. Multiple virtual machines run on a physical server, which might be shared across different departments or cost centers in an organization. As a result, resource utilization for this server and, therefore, the cost incurred cannot be directly associated to any single department or cost center. The difficulty in accounting gets further compounded when applications and services get shifted over time to different servers, based on the load and available infrastructure resources.

Chargeback Solution for Virtual Environments

In a virtual environment, a chargeback solution requires a flexible metering system that can account for the utilization of resources shared across the organization.
These measurements can be based on allocation or actual usage of individual servers and resources. In the case of VMotion, DRS, or HA being enabled, the measurements could be based on the allocation or actual usage of resource pools.
To support chargeback, the virtual environment and the chargeback solution must provide ways to measure resource usage and associate the usage with a specific costing model. The chargeback solution must also support the use of different costing models so as to charge the various departments or cost centers differently.
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7
JDBC
vCenter Chargeback
Manager
Load Balancer
vCenter Server
Data Collector
vCenter
Chargeback
Manager
database
vCenter Chargeback
Manager UI
vCenter
Server
database
ESXi
host03
ESXi
host02
ESXi
host01
VIM API
A chargeback solution for a virtual environment defines a hierarchy with different types of entities such as departments, divisions, business units, cost centers, physical servers, virtual machines, and so on. For each entity type, a cost model is defined that determines the rate for each unit of a resource utilized. The chargeback solution determines the resource usage by using either utilization-based metering or allocation-based metering of virtual machines. The metered parameters are then associated with the designated entities, and the cost model defined for that entity along with specific chargeback formulas are used as part of the overall chargeback solution.

Overview of vCenter Chargeback Manager

Determining the resource utilization and calculating the corresponding cost for a virtual environment that uses VMware vSphere typically involves VMware professional services’ work or use of partner solutions. These solutions are built using custom methods for VMware vSphere resource data collection and chargeback cost calculation for organizations.
vCenter Chargeback Manager is an end-to-end cost reporting solution for virtual environments that use VMware vSphere. This Web-based application interacts with the vCenter Server Database to retrieve usage information, calculates the cost by using the defined chargeback formulas, and generates cost and usage reports. Figure 1-1 shows how vCenter Chargeback Manager interacts with various components of a virtual environment using VMware vSphere.
Figure 1-1. vCenter Chargeback Manager in a Virtual Environment
vCenter Chargeback Manager runs on an Apache Tomcat server instance. Users interact with vCenter Chargeback Manager through a load balancer (Apache HTTP Server). vCenter Chargeback Manager connects to the vCenter Chargeback Manager database that stores application-specific information, such as the defined chargeback hierarchies, cost models, users, roles, and so on. The application interacts with the vCenter Server using VIM APIs and with the vCenter Server database through a data collector. The data collector communicates with the vCenter Server Database using JDBC.
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Chapter 1 Introduction to vCenter Chargeback Manager
When you install vCenter Chargeback Manager, a load balancer and a data collector is also installed and run on the same machine. Although the vCenter Chargeback Manager database can also be installed on the same machine, in a real-world scenario you would install the application and the database on separate machines.
vCenter Chargeback Manager retrieves the virtual infrastructure inventory and the resource usage information for each virtual machine from the vCenter Server database through the data collector. The data collector replicates this information in the vCenter Chargeback Manager database. vCenter Chargeback Manager uses this information from the vCenter Chargeback Manager database along with the cost model and chargeback cost calculation formulas to generate the cost reports. A single data collector instance can communicate with multiple vCenter Server instances and vCenter Server databases and replicate the relevant information in a vCenter Chargeback Manager database.
vCenter Chargeback Manager also lets you create a cluster of vCenter Chargeback Manager instances that share a single load balancer. Each user request is routed through the load balancer. The load balancer forwards the request to a vCenter Chargeback Manager instance in the cluster, while ensuring session affinity for an instance, based on the number of requests currently being serviced by each instance in the cluster. All the vCenter Chargeback Manager instances in a cluster are connected to the same vCenter Chargeback Manager database.
If you have a VMWare vCloud Director setup, you can install the vCloud Director Data Collector and configure it appropriately so that the vCloud Director setup can be integrated with vCenter Chargeback Manager. You can then generate various reports of the organizations classified under the different categories, such as Pay­As-You-Go, Reservation, and Allocation Pool.
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Configuring Administration Settings 2

As an administrative user, you can perform various administrative tasks, such as configuring the LDAP and SMTP servers in the application and adding as well as updating vCenter Server information.
To perform these administrative tasks, you must have the Super User or Administrator role. The user account details provided during the installation has the Super User role defined on it. Log in to the application by using this administrative user account.
This chapter includes the following topics:
n
“Activate the Application,” on page 11
n
“Configuring Generic Settings,” on page 12
n
“Managing LDAP Servers,” on page 15
n
“Managing vCenter Servers,” on page 17
n
“Managing Data Collectors,” on page 22
n
“Managing the Application License,” on page 29
n
“Manage Report View,” on page 30
n
“Managing Attributes,” on page 31
n
“Manage System Health Thresholds,” on page 33
n
“Manage Computing Resources,” on page 33

Activate the Application

When you log in to vCenter Chargeback Manager for the first time after installation, you are prompted to enter the license key.
Procedure
1 On the Add License screen, enter the license key.
2 Provide the username and password of the Super User.
3 Click Add.
The details about this license is stored in the application and can be accessed from the License page of the Settings tab.
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Configuring Generic Settings

Before you start using the various features of vCenter Chargeback Manager, you must configure few settings in the application.
Some of the generic settings can be configured from the Settings tab. You can configure the SMTP server settings and the log level from the General page of the Settings tab.
The General page of the Settings tab lists all the vCenter Chargeback Manager instances added to the cluster. In the case of a stand-alone installation, a single URL for the vCenter Chargeback Manager is displayed. You can remove the vCenter Chargeback Manager instances that are not required or not responding from this page.

Configure the SMTP Server Setting

You must configure the SMTP server setting in vCenter Chargeback Manager to send the generated and archived reports through email.
You must have the Super User role to perform this task.
Procedure
1 In the Settings tab, click General.
2 Click Add in the Email Setting section.
The Manage Email Server screen is displayed.
3 Provide information about the SMTP server that the application uses to send emails.
Option Description
Server HostName
Server Port
Email Address
Authentication Type
User Name
Password
Maximum Attachment Size(KB)
Static IP address of the SMTP server. If the sever does not have a static IP address, ensure that you provide the FQDN.
Port number on which the SMTP server is listening for requests.
Email address that the application must use to send emails.
Type of authentication to be used to access the SMTP server. The default is Anonymous.
User name to be used for authentication, if authentication type is Require Login.
Password for the user name provided above.
The maximum permissible file size for email attachments. The size specified is in KB.
4 Click Add.
The email address provided is displayed in the Email Setting section.

Edit the SMTP Server Setting

After configuring the SMTP server setting, you can change it any time, provided you have the required privileges. For instance, if the SMTP user account password is changed on the SMTP server, you must also reflect this change in vCenter Chargeback Manager.
You must have the Super User role to perform this task.
Procedure
1 In the Settings tab, click General.
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2 Click Edit in the Email Setting section.
The Manage Email Server screen is displayed.
3 Modify the required SMTP server settings.
Option Description
Server HostName
Server Port
Email Address
Authentication Type
User Name
Password
Maximum Attachment Size(KB)
Static IP address of the SMTP server. If the sever does not have a static IP address, ensure that you provide the FQDN.
Port number on which the SMTP server is listening for requests.
Email address that the application must use to send emails.
Type of authentication to be used to access the SMTP server. The default is Anonymous.
User name to be used for authentication, if authentication type is Require Login.
Password for the user name provided above.
The maximum permissible file size for email attachments. The size specified is in KB.
4 Click Edit.
The email address is displayed in the Email Setting section.
Chapter 2 Configuring Administration Settings

Delete the SMTP Server Setting

You can remove an existing SMTP server and add a new one.
You must have the Super User role to perform this task.
Procedure
1 In the Settings tab, clickGeneral.
2 Click Remove in the Email Setting section.
A dialog confirming the action is displayed.
3 Click OK.

Set Log Level

By default, the log level for the application is set at the info level. You can change the log level at any time in the application as per your requirements.
You must have the Super User role to perform this task.
NOTE In the case of a cluster installation, the changing of log level in one application instance will not be reflected in the other instances in the cluster immediately. The change will get reflected:
n
If the vCenter Chargeback Manager service is restarted.
n
When the database is polled for changes, which automatically occurs every hour.
Procedure
1 In the Settings tab, clickGeneral.
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2 In the Log Setting section, select the required log level from the Select Log level list.
Option Description
trace
debug
info
warn
error
fatal
The trace level is the most informative level providing fine-grained information about the events.
The debug level provides event information that are most useful to debug an application.
(default): The info level provides coarse-grained informational messages that highlight the progress of the application.
The warn level provides information about potentially harmful situations.
The error level designates error events that might still allow the application to continue running.
The fatal level designates very severe error events that will presumably lead the application to abort.
3 Click Apply.

Remove a vCenter Chargeback Manager

You must ensure that vCenter Chargeback Manager instances that are unavailable or not required are removed from the cluster.
In a cluster configuration, the load balancer forwards the requests to a vCenter Chargeback Manager instance that has a lighter load. However, even if a vCenter Chargeback Manager instance is unavailable and not responding, the load balancer tries to forward the requests to such an instance. You must, therefore, monitor the health of the vCenter Chargeback Manager instances and remove those instances from the cluster that are not responding.
When you remove a vCenter Chargeback Manager from the UI, the corresponding entries for the instance is removed from the System Health. However, the instance is still in the cluster and the load balancer sends requests to it. You must manually remove the instance from the load balancer by running the
ModifyLBWorkers.bat file. You must have the Super User role to perform this task.
NOTE Removing a vCenter Chargeback Manager instance does not correspond to uninstalling the instance. Only the details of the instance is removed from a database table and from the application UI. The instance exists on the system that it is installed. You can log in to this instance and use it, if the instance functions correctly.
Procedure
1 In the Settings tab, click General.
A list of vCenter Chargeback Manager instances is displayed under the Chargeback Servers section.
2 Select the vCenter Chargeback Manager that you want to remove.
3 Click Remove.
4 Click OK to confirm the remove operation.
The vCenter Chargeback Manager details are removed from the database and the System Health page.
What to do next
You must run the ModifyLBWorkers.bat file to remove the corresponding vCenter Chargeback Manager entry from the load balancer. Run the following commands from the command-line prompt:
> cd
Installation_Folder
> ModifyLBWorkers delete
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\vCenter-CB-Tools\load-balancer\bin\
Server_Instance_Name
<Installation_Folder> is the complete folder path provided during the vCenter Chargeback Manager installation. The default installation folder is C:\Program Files\VMware\VMware vCenter Chargeback. Server_Instance_Name is the name that you have provided during the installation.
You must restart the Load Balancer service after running the ModifyLBWorkers.bat file.

Managing LDAP Servers

You can configure one or more LDAP servers in vCenter Chargeback Manager. vCenter Chargeback Manager supports only Microsoft Windows Server 2003 Active Directory and Microsoft Windows Server 2008 Active Directory.
You can view and manage the LDAP servers from the LDAP Servers page of the Settings tab. You can also configure the LDAP server for secure communication using SSL certificates.

Configure the LDAP Server Setting

Configuring the LDAP server setting in the application enables Windows Active Directory users to access the application using their Windows Active Directory login credentials.
You must have the Super User role or the Administrator role to perform this task.
Procedure
Chapter 2 Configuring Administration Settings
1 In the Settings tab, click LDAP Servers.
2 Click Add.
The Manage LDAP Server screen is displayed.
3 Enter the information related to the LDAP server that you want to configure in the application.
Option Description
Server Name
Server Address
User Name
Password
BaseDN
Port
LDAP Limit
Enable LDAPS
A user-defined name to uniquely identify the LDAP server. You can provide a full name or a short code to identify the LDAP server.
Static IP address of the LDAP server. If the sever does not have a static IP address, ensure that you provide the fully-qualified domain name (FQDN).
The LDAP account to authenticate in to the LDAP server. The user name can be of the formats user_name@domain_name or domain_name\user_name. Preferably, use the User Principal Name (UPN).
Password for the user name provided.
The distinguished name (DN) of the entity in the LDAP hierarchy from which groups and users can be added to the application. If not sepcified, vCenter Chargeback Manager automatically fetches the root base dn and uses this value.
Port on which the LDAP service is listening. The default port is 389. If you select the Enable LDAPS option, ensure that you change this to a secure port, say 636.
The maximum number of Windows Active Directory users or groups to be fetched and displayed in the Add User Account screen of the application.
Select this option to enable LDAP over SSL.
4 Click Add.
If you have selected Enable LDAPS, then a dialog requesting you to accept the SSL certificate is displayed.
5 Accept the SSL certificate.
If you click Cancel, the LDAP Server setting configuration fails.
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On successfully configuring the LDAP server setting, the details of the LDAP server, except the authentication information, are displayed in the table on the LDAP Servers page.
What to do next
You can now add the Windows Active Directory users and groups to vCenter Chargeback Manager so that they can access the application using their Windows Active Directory login credentials. To know more about adding LDAP users and groups to the application, see “Creating Users,” on page 45.

Edit the LDAP Server Setting

After you have configured an LDAP server in the application, you can modify its details any time, provided you have the required privileges. For instance, if the LDAP user account password is changed on the LDAP server, you must also reflect this change in vCenter Chargeback Manager.
If the SSL certificate on the LDAP server is changed, you must modify the LDAP server setting in vCenter Chargeback Manager to obtain the modified SSL certificate. Else, communication with the LDAP server fails.
To perform this task, you must have the Super User role or the Administrator role. If you have the Administrator role, you can only edit those LDAP server settings that you have configured.
CAUTION Changes to the LDAP server settings might impact the corresponding LDAP users and groups that are already added to the application. If you change the BaseDN to the DN of an entity that is lower in the LDAP hierarchy compared to the currently set DN, then LDAP users that exist above the new DN will not be able to log in to vCenter Chargeback Manager, and the resources created by them in the application, such as hierarchies, cost model, and reports, might get orphaned and become unusable.
Procedure
1 In the Settings tab, click LDAP Servers.
2 Select the required LDAP server from the table displayed on the page.
3 Click Edit.
The Manage LDAP Server screen is displayed.
4 Modify the required LDAP server setting.
Option Description
Server Name
Server Address
User Name
Password
BaseDN
Port
LDAP Limit
Enable LDAPS
A user-defined name to uniquely identify the LDAP server. You can provide a full name or a short code to identify the LDAP server.
Static IP address of the LDAP server. If the sever does not have a static IP address, ensure that you provide the fully-qualified domain name (FQDN).
The LDAP account to authenticate in to the LDAP server. The user name can be of the formats user_name@domain_name or domain_name\user_name. Preferably, use the User Principal Name (UPN).
Password for the user name provided.
The distinguished name (DN) of the entity in the LDAP hierarchy from which groups and users can be added to the application. If not sepcified, vCenter Chargeback Manager automatically fetches the root base dn and uses this value.
Port on which the LDAP service is listening. The default port is 389. If you select the Enable LDAPS option, ensure that you change this to a secure port, say 636.
The maximum number of Windows Active Directory users or groups to be fetched and displayed in the Add User Account screen of the application.
Select this option to enable LDAP over SSL.
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Chapter 2 Configuring Administration Settings
5 Click Save.
If you have selected Enable LDAPS during the modify LDAP Server setting operation or the SSL certificate on the LDAP server has changed, then a dialog requesting you to accept the SSL certificate is displayed.
6 Accept the SSL certificate.
If you click Cancel, the LDAP Server setting configuration fails.
The table on the LDAP Servers page lists the modified information for the selected LDAP server.

Delete the LDAP Server Setting

Any LDAP server that is no longer in use and configured in the application can be deleted from the application.
To perform this task, you must have the Super User role or the Administrator role. If you have the Administrator role, you can only delete those LDAP server settings that you have configured.
IMPORTANT If you remove an LDAP server, the corresponding LDAP users and groups will also be deleted from the application.
Procedure
1 In the Settings tab, clickLDAP Servers.
2 Select the required LDAP server from the table displayed on the page.
3 Click Delete.
A dialog confirming the action is displayed.
4 Click OK.
Information about the LDAP server is deleted from the table displayed on the LDAP Servers page.

Managing vCenter Servers

To determine the utilization of computing resources by the virtual machines and calculate the total costs, you must first add the vCenter Server instances in your virtual environment to vCenter Chargeback Manager.
You can add more than one vCenter Server to the application. The application also lets you modify the information about the vCenter Server instances and delete a vCenter Server from the application when it is no longer required.
Communication with the vCenter Server is secured using a SSL certificate. After you add or modify the vCenter Server settings in vCenter Chargeback Manager, you can view and install the SSL certificate presented by the vCenter Server. If you chose not to install the SSL certificate, the vCenter Server is not added to and cannot be accessed from vCenter Chargeback Manager.
If you change the SSL certificate on the vCenter Server or upgrade the vCenter Server, then you must modify the vCenter Server information in vCenter Chargeback Manager to import the new SSL certificate.

Add vCenter Server Information

vCenter Chargeback Manager can calculate overall resource utilization and corresponding cost only for vCenter Servers that are added to the application. You can add one or more vCenter Server instances to vCenter Chargeback Manager.
You must have the Super User role or the Administrator role to perform this task.
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Prerequisites
n
Before you add a vCenter Server, you must ensure that the vCenter Server is accessible over the network. Also, ensure that vCenter Server and the vCenter Server database have static IP addresses. If not, you must provide the FQDN for such servers and databases when adding them to vCenter Chargeback Manager.
n
You must ensure that the system time on the vCenter Server, vCenter Chargeback Manager, vCenter Server database, vCenter Chargeback Manager database, and data collectors are in sync.
n
When adding a vCenter Server to vCenter Chargeback Manager, you must provide a vCenter Server user name and vCenter Server database user name. Create a clone of the Read-only role in vCenter Server and include the following permissions in this cloned role:
n
Storage views.View
n
Global.Licenses
n
Extension.Register extension
n
Extension.Unregister extension
n
Extension.Update extension
n
Profile-driven storage.Profile-driven storage view; if you are using vCenter Server 5.0.
n
Global.vCenter Operations User; if you have integrated the vCenter Server with VMware vCenter Operations.
Create a user in vCenter Server for vCenter Chargeback Manager and assign this cloned role to the user. Also, create a user in the vCenter Server database for vCenter Chargeback Manager and ensure that the user has read access on the VPXV_HIST_STAT_DAILY, VPXV_HIST_STAT_WEEKLY, VPXV_HIST_STAT_MONTHLY, and
VPXV_HIST_STAT_YEARLY views.
NOTE Do not provide the user details that vCenter Server uses to connect to the vCenter Server database.
Procedure
1 In the Settings tab, clickvCenter Servers.
A table listing information about the vCenter Server instances added to the application is displayed.
2 Click Add.
The vCenter Server Information screen is displayed.
3 Enter information about the vCenter Server and its corresponding database that has to be added to the
application.
Option Description
vCenter Server Hostname/IP
vCenter Server Display Name
vCenter Server Description
vCenter Server Username
vCenter Server Password
FQDN or IP address of the vCenter Server. The IP address or host name cannot be edited after the vCenter Server is added to the application.
A display name for the vCenter Server.
A description of the vCenter Server. This is optional.
User name to access the vCenter Server.
Password for the user name entered.
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Option Description
Database URL
URL to access the vCenter Server database.
For Oracle Database, this URL must have the format:
IP address/host name:TNS listener port
For example:
123.123.123.123:1521
For Microsoft SQL Server, this URL can be in the following formats:
IP address/host name\database instance name
or
IP address/host name
For example:
123.123.123.123\chargeback_db
You can also specify a well formed JDBC URL that starts with 'jdbc' and contains the database name. If the vCenter Server database is on an Oracle RAC environment, then you must provide a JDBC URL for the database.
Database Name
Database Type
Authentication Type
Database Username
Database Password
Register As vSphere Client Plug-in
Enable Stats Replication
Name of the vCenter Server database. For example, vim_vcdb, which is the default name given by vCenter Server. If you are using Oracle Database, then the database name can be either the service name or SID. If you are providing the service name, ensure that you prefix the service name with a forward slash (/). For example:
/
service_name
The database type can be either SQL Server (default) or Oracle.
This option is available only if you have set the Database Type to SQL
Server. You can set the Authentication Type to Credential Based Authentication or Windows Authentication. Credential Based
Authentication lets you access the database using SQL Server authentication. If you select Credential Based Authentication, you must provide the database user name and password to access the database. Windows Authentication lets you access the database using a Windows user account that can authenticate in to the SQL Server database. If you select Windows Authentication, you can provide a domain user name and password to access the vCenter Server database.
A database user name to access the vCenter Server database. Ensure that this is not the same user that vCenter Server uses to connect to the vCenter Server database.
If you have selected Windows Authentication, then provide a domain user name to access the vCenter Server Database. The domain user name must be of the form user@domain.com or domain\user. If you do not specify a domain user name, then vCenter Chargeback Manager uses the details of the domain user who started the current session of the vCenter Chargeback Manager service to access the vCenter Server Database.
Password for the database user name or domain user name entered.
Select this option if you would like to register vCenter Chargeback Manager as a plug-in to vSphere Client. If this option is selected, each time you log in to this vCenter Server using the vSphere Client, the vCenter Chargeback Manager plug-in is displayed on the vSphere Client. You can access the vCenter Chargeback Manager from the vSphere Client as a vCenter Server user. Ensure that you do not register more than one vCenter Chargeback Manager instance as a plug-in for a single vCenter Server.
Select this option if you want the resource usage statistics from the vCenter Server Database to be replicated in the vCenter Chargeback Manager Database. Statistics starting from three months prior to adding the vCenter Server are collected. vCenter Chargeback Manager considers the existing vCenter Server inventory to have existed for the three month period prior to adding the vCenter Server.
Chapter 2 Configuring Administration Settings
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4 Click Add.
A dialog requesting you to add an SSL certificate for secure communication with the vCenter Server is displayed.
5 Accept the SSL certificate request.
If you click Cancel, the add vCenter Server operation is cancelled.
The vCenter Server is added to the application and included in the table listing the vCenter Server instances.
What to do next
You can log in to the vCenter Server by using a vSphere Client and access the vCenter Chargeback Manager plug-in if you have selected the Register As vSphere Client Plug-in option. You must, however, provide the IP address or the DNS name of the vCenter Server during login. If you use localhost during login, the plug-in might be unavailable.

Edit vCenter Server Information

Changes to the vCenter Server configuration must be manually reflected in the vCenter Chargeback Manager. For example, if the vCenter Server user account password or the password for the vCenter Server database user is changed, you must also reflect this change in vCenter Chargeback Manager.
If you change the SSL certificate on the vCenter Server or upgrade the vCenter Server, then you must modify the vCenter Server information in vCenter Chargeback Manager to import the new SSL certificate. If the new SSL certificate is not imported on to the vCenter Chargeback Manager machine, then communication with the vCenter Server fails.
To modify the vCenter Server information in vCenter Chargeback Manager, you must have the Super User role or the Administrator role. If you have the Administrator role, you can edit only those vCenter Server settings that you have configured.
NOTE You cannot modify the vCenter Server ID, host name or IP address of the vCenter Server, and the vCenter Server version number.
Procedure
1 In the Settings tab, clickvCenter Servers.
A table listing information about the vCenter Server instances added to the application is displayed.
2 Select the vCenter Server for which you want to modify the details, and click Edit.
The vCenter Server Information screen is displayed.
3 Modify the required vCenter Server details.
Option Description
vCenter Server Hostname/IP
vCenter Server Display Name
vCenter Server Description
vCenter Server Username
vCenter Server Password
FQDN or IP address of the vCenter Server. The IP address or host name cannot be edited after the vCenter Server is added to the application.
A display name for the vCenter Server.
A description of the vCenter Server. This is optional.
User name to access the vCenter Server.
Password for the user name entered.
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Option Description
Database URL
URL to access the vCenter Server database.
For Oracle Database, this URL must have the format:
IP address/host name:TNS listener port
For example:
123.123.123.123:1521
For Microsoft SQL Server, this URL can be in the following formats:
IP address/host name\database instance name
or
IP address/host name
For example:
123.123.123.123\chargeback_db
You can also specify a well formed JDBC URL that starts with 'jdbc' and contains the database name. If the vCenter Server database is on an Oracle RAC environment, then you must provide a JDBC URL for the database.
Database Name
Database Type
Authentication Type
Database Username
Database Password
Register As vSphere Client Plug-in
Enable Stats Replication
Name of the vCenter Server database. For example, vim_vcdb, which is the default name given by vCenter Server. If you are using Oracle Database, then the database name can be either the service name or SID. If you are providing the service name, ensure that you prefix the service name with a forward slash (/). For example:
/
service_name
The database type can be either SQL Server (default) or Oracle.
This option is available only if you have set the Database Type to SQL
Server. You can set the Authentication Type to Credential Based Authentication or Windows Authentication. Credential Based
Authentication lets you access the database using SQL Server authentication. If you select Credential Based Authentication, you must provide the database user name and password to access the database. Windows Authentication lets you access the database using a Windows user account that can authenticate in to the SQL Server database. If you select Windows Authentication, you can provide a domain user name and password to access the vCenter Server database.
A database user name to access the vCenter Server database. Ensure that this is not the same user that vCenter Server uses to connect to the vCenter Server database.
If you have selected Windows Authentication, then provide a domain user name to access the vCenter Server Database. The domain user name must be of the form user@domain.com or domain\user. If you do not specify a domain user name, then vCenter Chargeback Manager uses the details of the domain user who started the current session of the vCenter Chargeback Manager service to access the vCenter Server Database.
Password for the database user name or domain user name entered.
Select this option if you would like to register vCenter Chargeback Manager as a plug-in to vSphere Client. If this option is selected, each time you log in to this vCenter Server using the vSphere Client, the vCenter Chargeback Manager plug-in is displayed on the vSphere Client. You can access the vCenter Chargeback Manager from the vSphere Client as a vCenter Server user. Ensure that you do not register more than one vCenter Chargeback Manager instance as a plug-in for a single vCenter Server.
Select this option if you want the resource usage statistics from the vCenter Server Database to be replicated in the vCenter Chargeback Manager Database. Statistics starting from three months prior to adding the vCenter Server are collected. vCenter Chargeback Manager considers the existing vCenter Server inventory to have existed for the three month period prior to adding the vCenter Server.
Chapter 2 Configuring Administration Settings
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4 Click Save.
If the SSL certificate on the vCenter Server has changed, a dialog requesting you to accept the new SSL certificate is displayed.
5 Accept the SSL certificate request.
If you click Cancel, the modify vCenter Server operation is cancelled.
The modified information is reflected in the table displayed on the page.

Delete vCenter Server Information

If you no longer want to calculate costs and generate reports for the virtual machines managed by a vCenter Server, you can remove the vCenter Server from the vCenter Chargeback Manager.
To perform this task, you must have the Super User role or the Administrator role. If you have the Administrator role, you can delete only those vCenter Server settings that you have configured.
Procedure
1 In the Settings tab, clickvCenter Servers.
A table listing all the vCenter Servers is displayed.
2 Select the vCenter Server that you want to remove and click Delete.
If any of the entities of the vCenter Server are part of a chargeback hierarchy, the Manage linked entities screen is displayed.
3 (Optional) Click Delete all these entries to remove the entities from the hierarchy permanently.
You can retain the entities by clicking Keep all these entries. If you choose to retain the entities, they will be temporarily removed from the hierarchy and will appear automatically when you re-add the vCenter Server at a later stage.
4 If none of the vCenter Server entities are part of any of the chargeback hierarchies, the a dialog box
confirming the delete operation request is displayed. Click OK.

Managing Data Collectors

When you install vCenter Chargeback Manager, you can optionally install a data collector. You can register more than one data collector with a vCenter Chargeback Manager instance. You can also install the Cloud Director Data Collector and the vShield Manager Data Collector.
All the data collectors registered with the application can be managed from the Settings tab. You must have the Super User role to view and manage the data collectors.
n
View Data Collectors on page 23
vCenter Chargeback Manager stores and displays information about each data collector registered with the application. The data collectors registered with the application and their corresponding details can be viewed from the Settings tab.
n
Enable Data Collector on page 25
If a data collector registered with the application is disabled, you can enable it from the application.
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Disable Data Collector on page 25
When a data collector is installed, it is registered with the application and is enabled by default. If you do not want to use a data collector, you can disable it from the application.
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Delete Data Collector on page 26
A data collector registered with the application can be removed or deleted.
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Chapter 2 Configuring Administration Settings
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Configure VMware Cloud Director Data Collector on page 26
If you have installed the Cloud Director Data Collector, you must configure its properties from the Data Collectors page of the Settings tab.
n
Configure vShield Manager Data Collector on page 27
If you have installed the vShield Manager Data Collector, you must specify the user name and password to access the vShield Manager instances. You can set this access information from the Data Collectors page of the Settings tab.
n
Modify Super User Password for Cloud Data Collectors on page 28
If you change the password of the super user that was used when installing the VMware Cloud Director Data Collector and vShield Manager Data Collector, you must change the same from the Data Collectors page to ensure that these data collectors function correctly.

View Data Collectors

vCenter Chargeback Manager stores and displays information about each data collector registered with the application. The data collectors registered with the application and their corresponding details can be viewed from the Settings tab.
Procedure
1 Click the Settings tab.
2 Click Data Collectors.
A table listing all the data collectors registered with the application and their corresponding details is displayed.
Registered Data Collectors
The Data Collectors page displays a table listing all the synchronization jobs that each registered data collector is running for each vCenter Server added to the application. If multiple data collectors are running, synchronization jobs are equally distributed among them.
The data collector runs two types of synchronization jobs: polling jobs and listening jobs. Polling jobs are jobs that run periodically at fixed interval of time and poll the vCenter Server database to fetch the changes in the database. Each time the job run completes, the last synchronization time for the job is updated. Stats Synchronization and Storage Synchronization are polling jobs.
Listening jobs start once and perform the initial synchronization. These jobs then register a listener with the vCenter Server database and listen continuously for any update. These jobs run continuously and are not periodic. They are always in the Running state and never set to Done. These jobs update their status and the last synchronization time only when an update in the vCenter Server database, for which the job is listening, is processed successfully.
Table 2-1 lists the information displayed on the Data Collectors page.
Table 2-1. Information About Data Collectors Registered in the Application
Information Type Description
Data Collector ID The ID of the data collector defined in vCenter Chargeback Manager.
Data Collector Heart Beat The time stamp when the data collector was last known to be running. The data collector
updates this information with vCenter Chargeback Manager every 30 seconds. If vCenter Chargeback Manager does not receive any update from the data collector for more than 150 seconds, then vCenter Chargeback Manager considers the data collector to be down and reassigns the all jobs to another running data collector, if any.
Data Collector Host Name The name of the machine on which the data collector is running.
Registered Indicates if the data collector is enabled or disabled.
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Table 2-1. Information About Data Collectors Registered in the Application (Continued)
Information Type Description
Data Collector Name The name of the data collector provided during the installation.
vCenter Server Name The display name of the vCenter Server added to the application.
Job Type The type of the synchronization job.
Job Interval The interval between consecutive job runs. The values can be:
Last Synchronize Time The time stamp when the synchronization job was last completed.
Job State The status of the synchronization job. The displayed values are:
n
Storage Synchronization: The data collector obtains the storage information for all the virtual machines managed by the vCenter Server. For vSphere 4.0 and later, the data collector fetches all the files of a virtual machine and the datastore information of each file. For vCenter Server 2.5, the data collector fetches all the disks of a virtual machine and the datastore details of each disk. For vSphere 5.0, the data collector fetches the storage profiles and groups the datastores under the profiles that they match.
When calculating the storage utilization, vCenter Chargeback Manager accounts for thin provisioning and linked clones. The first run of this job might fail if the first run of the Hosts & Clusters and VMs & Templates Synchronization job takes more than 5 minutes to complete. The VMware VirtualCenter Management Webservices service must be running on the vCenter Server machine for the storage synchronization to complete successfully. For vCenter Server 5.0, the VMware vSphere Profile-Driven Storage service must also be running on the vCenter Server machine for the storage synchronization to complete successfully.
n
Hosts & Clusters and VMs & Templates Synchronization: The data collector copies the vCenter Server inventory in to the vCenter Chargeback Manager database. This synchronization job ensures that the Hosts & Clusters view and VMs & Templates view of the vCenter Server inventory are synchronized in the vCenter Chargeback Manager database.
n
Datastore Synchronization: This synchronization job ensures that all information about the datastore view of the vCenter Server are synchronized in the vCenter Chargeback Manager database.
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Network Synchronization: This synchronization job ensures that all information about the network view of the vCenter Server are synchronized in the vCenter Chargeback Manager database.
n
Stats Synchronization: If the Enable Stats Replication option is selected for a vCenter Server added to the application, all the vital performance statistics required for cost calculation is replicated in the vCenter Chargeback Manager database. This synchronization job ensures that the statistics information is periodically replicated in the vCenter Chargeback Manager database with the corresponding information in the vCenter Server database.
IMPORTANT For vCenter Server 2.5 Update 3, ensure that the stats collection level is set to 2 or above for the average memory usage counter to be available. If the stats collection level is set to 1, the cost for actual memory usage cannot be calculated.
n
Global Configuration Synchronization: The data collector fetches global configuration data of the vCenter Server and stores it in the vCenter Chargeback Manager database. Currently, this synchronization job fetches the custom attributes from the vCenter Server.
n
Not periodic: Indicates that the job runs eternally.
n
Positive number: Indicates the repetition interval in minutes. The consecutive job starts n minutes from the completion of the earlier run of the job, where n denotes the value you enter in this field.
n
Running: The job is in progress.
n
Waiting: The job is yet to start. It is either waiting to be assigned to a data collector or waiting for the assigned data collector to start it.
n
Failed: The job has failed. If the job has failed, the job is reassigned to a data collector after 10 minutes.
n
Done: Refers to jobs that are run at specific intervals and the previous run is complete.
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Chapter 2 Configuring Administration Settings
Modify Job Interval
You can control the time interval between two consecutive job runs for jobs that do not run eternally.
Ensure that the job interval time specified is sufficient enough to run the job completely. The data collector starts a job run only after the earlier job run is completed. If the specified interval is too small, then the job might not start exactly after the specified minutes post the last synchronization time. The job will start only after the earlier job run is completed.
Procedure
1 Click Edit in the Job Interval column.
The Change Job Interval screen is displayed.
2 Enter the new job interval.
The specified job interval must be in minutes.
3 Click Save.
The new job interval is displayed in the table.

Enable Data Collector

If a data collector registered with the application is disabled, you can enable it from the application.
Procedure
1 In the Settings tab, clickData Collectors.
A table listing all the data collectors registered with the application is displayed.
2 Select the data collector that you want to enable.
3 Click Enable.

Disable Data Collector

When a data collector is installed, it is registered with the application and is enabled by default. If you do not want to use a data collector, you can disable it from the application.
IMPORTANT If only a single data collector is running, do not disable it. If disabled, the synchronization jobs will not run and the data in the vCenter Chargeback Manager database will not be in sync with the data in the vCenter Server databases.
Procedure
1 In the Settings tab, clickData Collectors.
A table listing all the data collectors registered with the application is displayed.
2 Select the data collector that you want to disable.
3 Click Disable.
The jobs assigned to the selected data collector are unassigned from it and the data collector is disabled.
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Delete Data Collector

A data collector registered with the application can be removed or deleted.
IMPORTANT If only a single data collector is running, do not delete it. If deleted, the synchronization jobs will not run and the data in the vCenter Chargeback Manager database will not be in sync with the data in the vCenter Server.
Procedure
1 In the Settings tab, clickData Collectors.
A table listing all the data collectors registered with the application is displayed.
2 Select the data collector that you want to delete, and click Delete.
A dialog box confirming you action is displayed.
3 Click OK to confirm deletion.
The data collector is deleted and the synchronization jobs associated with the data collector are assigned to other registered data collectors, if any.

Configure VMware Cloud Director Data Collector

If you have installed the Cloud Director Data Collector, you must configure its properties from the Data Collectors page of the Settings tab.
Only users with the Super User role assigned to them can perform this task.
Configuring the Cloud Director Data Collector ensures that vCenter Chargeback Manager related events in the vCloud Director are processed.
NOTE Only the vCenter Chargeback Manager related events are processed by the Cloud Director Data Collector. To update the vCloud Director Org hierarchies in vCenter Chargeback Manager, the corresponding vCenter Server must be added to vCenter Chargeback Manager and the vCenter Chargeback Manager data collector must be running to synchronize the vCenter Chargeback Manager database with the vCenter Server database. If the vCenter Chargeback Manager data collector is not installed or is not running, then the changes will not be processed and the changes in the vCenter Server and the vCloud Director Org hierarchy is not accounted for in vCenter Chargeback Manager.
Procedure
1 In the Settings tab, click Data Collectors.
2 Select the VMware Cloud Director tab.
3 Select a property and click Edit.
You can edit several properties for VMware Cloud Director Data Collector.
Property Description
VMware Cloud Director database host
VMware Cloud Director database type
VMware Cloud Director database name
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IP address of the VMware vCloud Director database.
The type of database used to create the VMware vCloud Director database. The permissible values are SQL_Server and Oracle.
Name of the VMware vCloud Director database.
Property Description
VMware Cloud Director database port
VMware Cloud Director database username
VMware Cloud Director database password
Event processor job interval (in seconds)
Failed events processor job interval (in seconds)
Unprocessed VMware Cloud Director chargeback event lifetime (in seconds)
VM Instance job interval (in seconds)
VMware Cloud Director apply overage charge on Allocation Pool vDC
Port on which the VMware vCloud Director database is listening for request. If no port details are specified, vCenter Chargeback Manager considers the default database port.
VMware vCloud Director database user name.
Password for the VMware vCloud Director database user.
VMware Cloud Director Data Collector runs a job that reads and processes the chargeback events in VMware vCloud Director. This property defines the time in seconds between two such job runs. If the time between two job runs is too large, then virtual machines that are created and removed within this time frame might not be accounted for by vCenter Chargeback Manager during cost calculation.
VMware Cloud Director Data Collector runs a job to clear failed chargeback events in VMware vCloud Director. This property defines the time in seconds between two such job runs.
This property defines the time for which an unprocessed event is retained in the database. The default value is 10 days. After this lifetime period, events are removed from the database because they are in an inconsistent state and cannot be processed. Inconsistency can occur due to the following reasons:
n
Event was generated when it was not necessary.
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Event fails to get persisted in the VMware vCloud Director database.
VMware Cloud Director Data Collector runs a job to apply the fixed costs defined in the virtual machine instance price matrix on the virtual machines in the vDCs (virtual data centers). This property defines the time in seconds between two such job runs.
Set this flag to true to consider the percentage guarantee value along with the allocation value for the computing resources. This is global flag and is applicable for all Org vDCs in the Allocation Pool model. The default value is false.
The Change Data Collector property screen is displayed.
Chapter 2 Configuring Administration Settings
4 Modify the property value and click Save.
What to do next
After you modify a property value, you must restart the data collector for the change to take effect.
You can test the connection to the vCloud Director database by clicking the Test VMware Cloud Director database connection link.

Configure vShield Manager Data Collector

If you have installed the vShield Manager Data Collector, you must specify the user name and password to access the vShield Manager instances. You can set this access information from the Data Collectors page of the Settings tab.
The vShield Manager Data Collector cannot function if the user name and password for the vShield Manager instances are not set. After installing the vShield Manager Data Collector, the vShield Manager instances do not appear immediately in vCenter Chargeback Manager. You can see these instances in the application only after the VMware Cloud Director Data Collector processes the vShield Manager-related events.
Only users with the Super User role assigned to them can perform this task.
Procedure
1 In the Settings tab, click Data Collectors.
2 Select the vShield Manager tab.
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3 Select the property from the vShield Manager common properties section and click Edit.
You can modify the job interval for the external traffic statistics collector job run by the vShield Manager Data Collector. vShield Manager Data Collector runs a job that collects broadband statistics from vShield Manager for all the registered networks. The broadband statistics collector job interval defines the time in seconds between two such job runs.
The Change Data Collector Property screen is displayed.
4 Modify the property value and click Save.
5 Select the required instance from the vShield Manager instances section and click Edit.
The Edit vShield Manager Setting screen is displayed.
6 Modify the property values and click Save.
You can modify the following settings for the selected vShield Manager instance.
Property Description
Host
User name
Password
Confirm password
Host name or IP address of the vShield Manager instance.
User name used to connect to the vShield Manager instance.
Password for the user.
Password for the user.
What to do next
If you modify the External traffic statistics collector job interval property value, you must restart the data collector for the change to take effect. You need not restart the data collector if you have made modifications only to the vShield Manager instances.

Modify Super User Password for Cloud Data Collectors

If you change the password of the super user that was used when installing the VMware Cloud Director Data Collector and vShield Manager Data Collector, you must change the same from the Data Collectors page to ensure that these data collectors function correctly.
You must have the Super User role to perform this task.
Procedure
1 On the Settings tab, click Data Collectors.
2 Select the VMware Cloud Director tab.
3 Click Change password for 'superuser' for cloud data collectors link.
Here, superuser is the user name used when installing vCenter Chargeback Manager.
The Change Password screen is displayed.
4 Enter the new password for superuser.
5 Confirm the new password.
6 Click Change Password.
What to do next
You must restart the VMware Cloud Director Data Collector after changing the password.
28 VMware, Inc.

Managing the Application License

If you have the Super User role, you can view the details of the current vCenter Chargeback Manager license by clicking License on the Settings tab.
The following table lists the license information displayed on the License page.
Table 2-2. License Information
License Information Description
License Key The current license key used to access the application.
License Type The type of license used to access the application.
Activated On The date and time when the application was activated using the current license key.
Expiry Date The date on which the existing license will expire.
Count Type vCenter Chargeback Manager provides a CPU-based or VM-based licensing. This entry defines
whether the license in based on the number of CPUs or the number of virtual machines in your virtual environment that is accounted for using this vCenter Chargeback Manager setup.
Current Count Used This entry indicates the current number of ESXi host CPUs or the virtual machines running on
the ESXi hosts that are accounted for by using your vCenter Chargeback Manager setup.
Maximum Count Allowed
Is Valid Whether the current license is valid or not.
This entry indicates the maximum number of ESXi host CPUs or the virtual machines running on the ESXi hosts that can be accounted for by using your vCenter Chargeback Manager setup. This maximum limit is defined in the license.
Chapter 2 Configuring Administration Settings

Replace the Application License

You must replace an expired license with a valid license. You can also replace an existing valid license with another valid license.
You must have the Super User role to perform this task.
Procedure
1 In the Settings tab, clickLicense.
A table listing the details of the license added to the application is displayed.
2 Click Replace.
The Replace License screen is displayed.
3 Enter a valid license key and click Replace.
The new license replaces the existing license. The details of the new license is displayed in the table.

Delete the Application License

An existing license can be removed from the application.
You must have the Super User role to perform this task.
IMPORTANT Removing a license will render the application unusable till another valid license is added.
Procedure
1 In the Settings tab, clickLicense.
A table listing the details of the license added to the application is displayed.
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2 Select the license and click Delete.
A dialog confirming the action is displayed.
3 Click OK to confirm the deletion.

Manage Report View

vCenter Chargeback Manager provides a report view that is used by all the generated reports. You can configure the report view to display a specific set of information in each of the generated reports.
Like most reports, the chargeback report has multiple sections, such as Header, Title, Body, and Footer. The Title section appears only on the first page of the report. The contents in these sections can be modified as per your requirements. The information to be displayed in the Body section is defined when creating the report. The Header section is the report header that appears on all pages expect the first. The Footer section is the report footer that appears on all the pages.
Changes made to the report view is reflected only in the reports generated after the report view is changed. Existing archived reports are not affected by the changes made to the report view.
You must have the Super User role to perform this task.
Procedure
1 In the Settings tab, click Report View.
2 Select Header.
The Header section of the report view displays four sub-sections.
3 Select a sub-section from the Header section of the report view.
4 Select an option from the Header Settings section to display the required information in the selected sub-
section.
Option Description
Text
Image
Report Name
Report Description
None
The text that you want the report header to contain. For example, the name of the organization.
An image that you want the header section to display. For instance, the company logo. Ensure that the image size does not exceed 1MB.
The name of the report entered when generating the report.
A description of the report provided when generating the report.
(default) No information is displayed in this sub-section in the report.
Repeat this step to set the information for each sub-section as required.
5 Click Title.
The Title section of the report template displays nine sub-sections.
6 Select a sub-section from the Title section of the report template.
7 Select an option from the Title Settings section to display the required information in the selected sub-
section.
Option Description
Text
Image
Report Name
30 VMware, Inc.
The text that you want the report header to contain. For example, the name of the organization.
An image that you want the header section to display. For instance, the company logo. Ensure that the image size does not exceed 1MB.
The name of the report entered when generating the report.
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