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EN-000325-00
vCenter CapacityIQ Installation Guide
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2 VMware, Inc.
Contents
About This Book5
About vCenter CapacityIQ
1
CapacityIQ Main Tasks 7
CapacityIQ Architecture 8
Administrator Process Overview
Licensing CapacityIQ 9
7
9
Install the CapacityIQ Virtual Appliance11
2
CapacityIQ Installation Requirements 11
Deploy the Virtual Appliance 13
Configure the Virtual Appliance 13
Configure Network and Time Zone Settings 14
CapacityIQ Configuration 14
Grant Access to CapacityIQ 17
Verify Installation 17
Update or Replace a CapacityIQ Instance19
3
Update CapacityIQ 19
Replace a Registered Instance of CapacityIQ 20
Post-Installation Tasks23
4
Convert Evaluation License 23
Troubleshooting Installation25
5
DHCP Address Avoidance at Startup 25
Restarting the vSphere Client is Required After Registration 26
No Data During Initial Startup 26
Wrong Time Zone Setting 26
System Time Synchronization 27
Virtual Appliance Password Forgotten 27
No Volume Groups Found 28
DHCP Not Available Causes Network Connection Failure 28
Cannot Remove SSH Keys 28
Index29
VMware, Inc. 3
vCenter CapacityIQ Installation Guide
4 VMware, Inc.
About This Book
The vCenter CapacityIQ Installation Guide describes how to install the VMware vCenter™ CapacityIQ virtual
appliance.
Intended Audience
CapacityIQ is a capacity planning and management tool for VMware vSphere environments. This book is
intended for administrators of vSphere who are familiar with virtual machine technology and datacenter
operations, and who are also responsible for administering CapacityIQ. This book offers instructions for
installing CapacityIQ and information that helps resolve installation issues.
Document Feedback
VMware welcomes your suggestions for improving our documentation. If you have comments, send your
feedback to docfeedback@vmware.com.
VMware CapacityIQ Documentation
The complete documentation set for VMware CapacityIQ consists of the following documents.
n
CapacityIQ Installation Guide. Explains installation of CapacityIQ.
n
CapacityIQ 1.0.1 Release Notes. Late-breaking news and descriptions of known issues and workarounds.
n
CapacityIQ online help. Conceptual and procedural information to help you complete a task.
n
CapacityIQ Admin Portal help. Conceptual and procedural information to help you complete an
administrative task.
The vCenter
You can find the landing page, as well as documentation for vSphere, at
http://www.vmware.com/support/pubs.
VMware, Inc. 5
CapacityIQ landing page provides release notes that contain current information about the release.
vCenter CapacityIQ Installation Guide
Technical Support and Education Resources
following
The
other books, go to http://www.vmware.com/support/pubs.
Online and Telephone
Support
Support Offerings
VMware Professional
Services
technical support resources are available to you. To access the current version of this book and
To use online support to view your product and contract information, register
your products and submit technical support requests, go to
http://www.vmware.com/support.
Customers with appropriate support contracts should use telephone support
for the fastest response on issues. Go to
http://www.vmware.com/support/phone_support.html.
To find out how VMware support offerings can help meet your business needs,
go to http://www.vmware.com/support/services.
VMware Education Services courses offer extensive hands-on labs, case study
examples and course materials designed to be used as on-the-job reference
tools. Courses
pilot programs and implementation best practices, VMware Consulting
Services provides offerings to help you assess, plan, build and manage your
virtual environment. To access information about education classes,
certification programs and consulting services, go to
http://www.vmware.com/services.
are available onsite, in the classroom and live online. For onsite
6 VMware, Inc.
About vCenter CapacityIQ1
VMware vCenter™ CapacityIQ helps vSphere system administrators monitor and manage the capacity of
virtualized environments.
Install CapacityIQ as a vCenter Server plug-in. CapacityIQ ensures that virtualized infrastructure capacity is
efficient and predictable.
The what-if
to the virtualized environment and assess the effect of a change without implementation costs or timeconsuming trial and error.
This chapter includes the following topics:
n
n
n
n
scenario feature of CapacityIQ allows administrators who are managing capacity to model changes
“CapacityIQ Main Tasks,” on page 7
“CapacityIQ Architecture,” on page 8
“Administrator Process Overview,” on page 9
“Licensing CapacityIQ,” on page 9
CapacityIQ Main Tasks
CapacityIQ collects performance information about managed objects, such as hosts and virtual machines in
the virtual infrastructure. CapacityIQ stores the information in the CapacityIQ database.
You query the database to understand available capacity in the virtual infrastructure. CapacityIQ performs
these tasks.
1Collects performance statistics about managed objects in the virtual infrastructure
2Stores the statistics in the CapacityIQ database and builds a performance history for each object
3Collects and stores inventory history for each object, such as moving a virtual machine from one host to
another
4Retrieves and presents the statistics on demand through the CapacityIQ user interface
5Allows you to filter the information presented and to modify the date range of data viewed to target
specific objects, time periods, or types of activity
6Allows you to create scenarios to model potential changes to the virtual infrastructure
VMware, Inc. 7
vCenter
database
vCenter
Server system
CapacityIQ
administrative
server
SSH
Admin Portal HTTP
Admin Portal HTTPS
CapacityIQ HTTP
CapacityIQ HTTPS
SQLSQL
CapacityIQ
server
data
collector
database
server
CapacityIQ
plug-in
vCenter
License
Server
vCenter
Server
vSphere Client
data
disk
system
disk
vSphere
Client
vSphere
Client
vCenter CapacityIQ Installation Guide
CapacityIQ Architecture
CapacityIQ is a virtual appliance that you install on vCenter Server. A virtual appliance is a virtual machine
image that contains software designed to run inside a virtual machine.
CapacityIQ does not affect the performance of vSphere. All of the data processing that CapacityIQ performs
is done within the CapacityIQ virtual appliance.
You must have one CapacityIQ virtual appliance instance for each vCenter Server instance.
The virtual appliance includes the following components as illustrated in Figure 1-1.
CapacityIQ
Administrative Server
The CapacityIQ administrative server provides a user interface for the
CapacityIQ system administrator to configure and maintain the virtual
appliance. The user interface is called the Admin Portal.
CapacityIQ Server
The CapacityIQ server hosts an operating system and the CapacityIQ
A
application.
monitoring feature called watchdog tracks whether CapacityIQ
processes are operating normally. The watchdog logs exceptions such as
services stopping and starting. Events are posted in the ciq_watchdog.log file.
Database Server
The CapacityIQ virtual appliance includes its own database. The database
server stores data collected from objects managed in vCenter Server.
Data Collector
NOTE CapacityIQ
The data collector collects inventory and performance data. Configure the data
1.0.1 does not support storing data in an external database.
collector to access vCenter Server through port 443 on vCenter Server.
Each instance of the vSphere Client installed on vCenter Server can use CapacityIQ. CapacityIQ does not
require changes to your vCenter Server setup, such as modifying the logging levels.
Figure 1-1. CapacityIQ Architecture Components
CapacityIQ begins collecting performance data shortly after installation. Updates to performance statistics in
the CapacityIQ database occur using standard vSphere APIs. Data collection remains continuous unless you
stop CapacityIQ.
The dashboard begins to populate within an hour or so after you install CapacityIQ. To get meaningful
information in views and reports, wait until you have collected at least three days of performance data.
8 VMware, Inc.
Administrator Process Overview
The person administering CapacityIQ is responsible for installation, maintenance, and troubleshooting.
Setup
The initial setup includes the following tasks.
In the vSphere Client, import the CapacityIQ appliance.
1
2
Deploy the CapacityIQ appliance, which means that CapacityIQ completes an initialization sequence. This
process includes entering account credentials for the Virtual Appliance services and Admin Portal access.
3Configure the network and time zone settings.
4Open a browser and log in to the CapacityIQ Admin Portal.
5Configure the settings to register CapacityIQ with vCenter Server.
6Apply the CapacityIQ license.
7Verify the installation.
The Dashboard takes a few minutes to populate with data.
Chapter 1 About vCenter CapacityIQ
Alternatively, if you already have a CapacityIQ 1.0 instance installed, you can update to CapacityIQ 1.0.1 using
an update pack.
Maintenance
After initial setup is complete, perform ongoing administrator tasks on an as-needed basis.
n
Stop or restart CapacityIQ, for example, during a vCenter Server maintenance cycle.
n
Check the status of CapacityIQ on the Admin Portal Status page.
n
Apply patches and updates to the CapacityIQ application.
n
Manage license changes and renewals.
n
Back up and restore CapacityIQ.
n
Troubleshoot any problems and send diagnostic data to VMware Technical Support.
Licensing CapacityIQ
CapacityIQ and vCenter Server licensing are separate. The vSphere Management Installer does not install
CapacityIQ. You can download a free evaluation version of CapacityIQ that you can use for 60 days. To use
CapacityIQ for more than a trial period, purchase a full product license.
You can obtain CapacityIQ licenses for an evaluation or as a full license.
Evaluation license
An evaluation license allows you to try CapacityIQ and make a buying
decision. Download an evaluation license from
http://vmware.com/download/. After 60 days, you receive a warning of
expiration starting seven days before the evaluation license expires.
Full license
For more information about licensing, see the VMware licensing portal.
VMware, Inc. 9
A full license gives you access to CapacityIQ and all updates and is renewable
yearly. A
full license migrates when CapacityIQ is upgraded to a new version.
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