VMware vCenter CapacityIQ - 1.0.1 Installation Manual

vCenter CapacityIQ Installation Guide
vCenter CapacityIQ 1.0.1
This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs.
EN-000325-00
vCenter CapacityIQ Installation Guide
You can find the most up-to-date technical documentation on the VMware Web site at:
http://www.vmware.com/support/
The VMware Web site also provides the latest product updates.
If you have comments about this documentation, submit your feedback to:
docfeedback@vmware.com
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VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
VMware, Inc.
3401 Hillview Ave. Palo Alto, CA 94304 www.vmware.com

Contents

About This Book 5
About vCenter CapacityIQ
1
CapacityIQ Main Tasks 7
CapacityIQ Architecture 8
Administrator Process Overview
Licensing CapacityIQ 9
7
9
Install the CapacityIQ Virtual Appliance 11
2
CapacityIQ Installation Requirements 11
Deploy the Virtual Appliance 13
Configure the Virtual Appliance 13
Configure Network and Time Zone Settings 14
CapacityIQ Configuration 14
Grant Access to CapacityIQ 17
Verify Installation 17
Update or Replace a CapacityIQ Instance 19
3
Update CapacityIQ 19
Replace a Registered Instance of CapacityIQ 20
Post-Installation Tasks 23
4
Convert Evaluation License 23
Troubleshooting Installation 25
5
DHCP Address Avoidance at Startup 25
Restarting the vSphere Client is Required After Registration 26
No Data During Initial Startup 26
Wrong Time Zone Setting 26
System Time Synchronization 27
Virtual Appliance Password Forgotten 27
No Volume Groups Found 28
DHCP Not Available Causes Network Connection Failure 28
Cannot Remove SSH Keys 28
Index 29
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vCenter CapacityIQ Installation Guide

About This Book

The vCenter CapacityIQ Installation Guide describes how to install the VMware vCenter™ CapacityIQ virtual appliance.
Intended Audience
CapacityIQ is a capacity planning and management tool for VMware vSphere environments. This book is intended for administrators of vSphere who are familiar with virtual machine technology and datacenter operations, and who are also responsible for administering CapacityIQ. This book offers instructions for installing CapacityIQ and information that helps resolve installation issues.
Document Feedback
VMware welcomes your suggestions for improving our documentation. If you have comments, send your feedback to docfeedback@vmware.com.
VMware CapacityIQ Documentation
The complete documentation set for VMware CapacityIQ consists of the following documents.
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CapacityIQ Installation Guide. Explains installation of CapacityIQ.
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CapacityIQ 1.0.1 Release Notes. Late-breaking news and descriptions of known issues and workarounds.
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CapacityIQ online help. Conceptual and procedural information to help you complete a task.
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CapacityIQ Admin Portal help. Conceptual and procedural information to help you complete an administrative task.
The vCenter You can find the landing page, as well as documentation for vSphere, at
http://www.vmware.com/support/pubs.
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CapacityIQ landing page provides release notes that contain current information about the release.
vCenter CapacityIQ Installation Guide
Technical Support and Education Resources
following
The other books, go to http://www.vmware.com/support/pubs.
Online and Telephone Support
Support Offerings
VMware Professional Services
technical support resources are available to you. To access the current version of this book and
To use online support to view your product and contract information, register your products and submit technical support requests, go to
http://www.vmware.com/support.
Customers with appropriate support contracts should use telephone support for the fastest response on issues. Go to
http://www.vmware.com/support/phone_support.html.
To find out how VMware support offerings can help meet your business needs, go to http://www.vmware.com/support/services.
VMware Education Services courses offer extensive hands-on labs, case study examples and course materials designed to be used as on-the-job reference tools. Courses pilot programs and implementation best practices, VMware Consulting Services provides offerings to help you assess, plan, build and manage your virtual environment. To access information about education classes, certification programs and consulting services, go to
http://www.vmware.com/services.
are available onsite, in the classroom and live online. For onsite

About vCenter CapacityIQ 1

VMware vCenter™ CapacityIQ helps vSphere system administrators monitor and manage the capacity of virtualized environments.
Install CapacityIQ as a vCenter Server plug-in. CapacityIQ ensures that virtualized infrastructure capacity is efficient and predictable.
The what-if to the virtualized environment and assess the effect of a change without implementation costs or time­consuming trial and error.
This chapter includes the following topics:
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n
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scenario feature of CapacityIQ allows administrators who are managing capacity to model changes
“CapacityIQ Main Tasks,” on page 7
“CapacityIQ Architecture,” on page 8
“Administrator Process Overview,” on page 9
“Licensing CapacityIQ,” on page 9

CapacityIQ Main Tasks

CapacityIQ collects performance information about managed objects, such as hosts and virtual machines in the virtual infrastructure. CapacityIQ stores the information in the CapacityIQ database.
You query the database to understand available capacity in the virtual infrastructure. CapacityIQ performs these tasks.
1 Collects performance statistics about managed objects in the virtual infrastructure
2 Stores the statistics in the CapacityIQ database and builds a performance history for each object
3 Collects and stores inventory history for each object, such as moving a virtual machine from one host to
another
4 Retrieves and presents the statistics on demand through the CapacityIQ user interface
5 Allows you to filter the information presented and to modify the date range of data viewed to target
specific objects, time periods, or types of activity
6 Allows you to create scenarios to model potential changes to the virtual infrastructure
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vCenter
database
vCenter
Server system
CapacityIQ
administrative
server
SSH
Admin Portal HTTP
Admin Portal HTTPS
CapacityIQ HTTP
CapacityIQ HTTPS
SQL SQL
CapacityIQ
server
data
collector
database
server
CapacityIQ
plug-in
vCenter License
Server
vCenter
Server
vSphere Client
data
disk
system
disk
vSphere
Client
vSphere
Client
vCenter CapacityIQ Installation Guide

CapacityIQ Architecture

CapacityIQ is a virtual appliance that you install on vCenter Server. A virtual appliance is a virtual machine image that contains software designed to run inside a virtual machine.
CapacityIQ does not affect the performance of vSphere. All of the data processing that CapacityIQ performs is done within the CapacityIQ virtual appliance.
You must have one CapacityIQ virtual appliance instance for each vCenter Server instance.
The virtual appliance includes the following components as illustrated in Figure 1-1.
CapacityIQ Administrative Server
The CapacityIQ administrative server provides a user interface for the CapacityIQ system administrator to configure and maintain the virtual appliance. The user interface is called the Admin Portal.
CapacityIQ Server
The CapacityIQ server hosts an operating system and the CapacityIQ
A
application.
monitoring feature called watchdog tracks whether CapacityIQ
processes are operating normally. The watchdog logs exceptions such as services stopping and starting. Events are posted in the ciq_watchdog.log file.
Database Server
The CapacityIQ virtual appliance includes its own database. The database server stores data collected from objects managed in vCenter Server.
Data Collector
NOTE CapacityIQ
The data collector collects inventory and performance data. Configure the data
1.0.1 does not support storing data in an external database.
collector to access vCenter Server through port 443 on vCenter Server.
Each instance of the vSphere Client installed on vCenter Server can use CapacityIQ. CapacityIQ does not require changes to your vCenter Server setup, such as modifying the logging levels.
Figure 1-1. CapacityIQ Architecture Components
CapacityIQ begins collecting performance data shortly after installation. Updates to performance statistics in the CapacityIQ database occur using standard vSphere APIs. Data collection remains continuous unless you stop CapacityIQ.
The dashboard begins to populate within an hour or so after you install CapacityIQ. To get meaningful information in views and reports, wait until you have collected at least three days of performance data.

Administrator Process Overview

The person administering CapacityIQ is responsible for installation, maintenance, and troubleshooting.
Setup
The initial setup includes the following tasks.
In the vSphere Client, import the CapacityIQ appliance.
1
2
Deploy the CapacityIQ appliance, which means that CapacityIQ completes an initialization sequence. This process includes entering account credentials for the Virtual Appliance services and Admin Portal access.
3 Configure the network and time zone settings.
4 Open a browser and log in to the CapacityIQ Admin Portal.
5 Configure the settings to register CapacityIQ with vCenter Server.
6 Apply the CapacityIQ license.
7 Verify the installation.
The Dashboard takes a few minutes to populate with data.
Chapter 1 About vCenter CapacityIQ
Alternatively, if you already have a CapacityIQ 1.0 instance installed, you can update to CapacityIQ 1.0.1 using an update pack.
Maintenance
After initial setup is complete, perform ongoing administrator tasks on an as-needed basis.
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Stop or restart CapacityIQ, for example, during a vCenter Server maintenance cycle.
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Check the status of CapacityIQ on the Admin Portal Status page.
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Apply patches and updates to the CapacityIQ application.
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Manage license changes and renewals.
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Back up and restore CapacityIQ.
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Troubleshoot any problems and send diagnostic data to VMware Technical Support.

Licensing CapacityIQ

CapacityIQ and vCenter Server licensing are separate. The vSphere Management Installer does not install CapacityIQ. You can download a free evaluation version of CapacityIQ that you can use for 60 days. To use CapacityIQ for more than a trial period, purchase a full product license.
You can obtain CapacityIQ licenses for an evaluation or as a full license.
Evaluation license
An evaluation license allows you to try CapacityIQ and make a buying decision. Download an evaluation license from
http://vmware.com/download/. After 60 days, you receive a warning of
expiration starting seven days before the evaluation license expires.
Full license
For more information about licensing, see the VMware licensing portal.
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A full license gives you access to CapacityIQ and all updates and is renewable yearly. A
full license migrates when CapacityIQ is upgraded to a new version.
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