VMware vCenter AppSpeed - 1.5 Installation Manual

VMware vCenter AppSpeed Installation
and Upgrade Guide
AppSpeed Server 1.5
This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs.
EN-000387-03
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VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
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Contents

About This Book 5
VMware vCenter AppSpeed Installation 7
1
Installation Prerequisites 7
Installation Workflow 9
Installing and Configuring AppSpeed Server 11
2
Install AppSpeed Server on the vSphere Client 11
Configure AppSpeed Server 12
Define AppSpeed Users 13
Add a License 13
View Unmapped Traffic 13
Deploying AppSpeed Probes 15
3
Install an AppSpeed Probe 16
Configure the Probe for Each Host Entry 16
Power Probes On or Off 17
Verifying Probe Installation 17
Delete Probes 18
Monitor Cisco Nexus 1000V Switches 18
Managing SSL Keys 19
4
View SSL Key Information 19
Add an SSL Key 19
Using Multiple AppSpeed Servers 21
5
Switch Between AppSpeed Servers 21
Extracting SSL Files 23
6
Extract SSL Files from an Apache Server 23
Extract SSL Files from a Microsoft IIS 6.0 Server 23
Extract SSL Files from a Microsoft IIS 7.0 Server 24
Upgrading AppSpeed 25
7
Upgrade AppSpeed 25
Increase the Disk Size of an AppSpeed Virtual Machine 26
Format an AppSpeed Virtual Hard Disk 26
Delete a Virtual Hard Disk After Copying 27
Uninstall AppSpeed 29
8
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Troubleshooting AppSpeed Installation and Deployment 31
9
AppSpeed Setup Errors 31
Navigation to Web Page Cancelled 32
AppSpeed View Does Not Load 33
Unable to Connect to AppSpeed 33
AppSpeed Server Namespace Is Not Recognized 34
Index 35
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About This Book

VMware vCenter™ AppSpeed provides performance management and service-level reporting for services running within virtual appliances. This book describes the procedures for installing the VMware vCenter AppSpeed virtual appliance, including how to configure AppSpeed Server and deploy the AppSpeed probes on the VMware® host machines within the datacenter network.
AppSpeed analyzes the traffic that flows between users, Web applications, and back-end servers. This analysis provides visibility into multitier services and enables you to identify performance problems that originate from inadequate resource allocation and service problems.
Intended Audience
This guide is intended for anyone who wants to install the AppSpeed virtual appliance on a VMware vSphere™ Server.
The information is written for experienced Windows or Linux system administrators who are familiar with virtual appliance technology and datacenter operations.
Document Feedback
VMware welcomes your suggestions for improving our documentation. If you have comments, send your feedback to docfeedback@vmware.com.
Technical Support and Education Resources
The following technical support resources are available to you. To access the current version of this book and other books, go to http://www.vmware.com/support/pubs.
Online and Telephone Support
Support Offerings
VMware Professional Services
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To use online support to submit technical support requests, view your product and contract information, and register your products, go to
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VMware Education Services courses offer extensive hands-on labs, case study examples, and course materials designed to be used as on-the-job reference tools. Courses are available onsite, in the classroom, and live online. For onsite pilot programs and implementation best practices, VMware Consulting
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http://www.vmware.com/services.
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VMware vCenter AppSpeed
Installation 1
You install AppSpeed on a VMware host machine that resides within the datacenter network and integrates with the VMware vSphere Client. You install one or more AppSpeed probes on each host to be monitored.
This chapter includes the following topics:
n
“Installation Prerequisites,” on page 7
n
“Installation Workflow,” on page 9

Installation Prerequisites

Before installing AppSpeed, review the system and deployment requirements.
A variety of VMware ESX™ versions support AppSpeed.
n
Server: ESX 3.5.x or 4.0.x Probes: ESX 3.0x, 3.5.x, or 4.0.x
n
vSphere 4.x

System Requirements

Before you install AppSpeed, make sure that you have the necessary administrator privileges and system requirements.
Review these system requirements before you install AppSpeed.
n
You must have admin-level access to vCenter Server for the automated installation process.
n
You must define routable IP addresses for servers and probes.
VMware recommends that you do not use DHCP because the IP address of AppSpeed Server might change after setup is complete. However, if you do use DHCP, you do not need routable IP addresses.
n
If HTTPS sites are to be monitored, you require the SSL private keys.
n
You must have Administrator privileges on the client machine to install Adobe Flash Player 10.
n
Adobe Flash Player 10 must be installed as an ActiveX Control; therefore, it must be downloaded using Internet Explorer.
n
VMware recommends that you synchronize the time on the hosts on which AppSpeed Server and the AppSpeed probes will be installed. If the time is not synchronized, AppSpeed might lose data and experience delays in the mapping process. To synchronize the time, set an NTP server in the Configuring Time option for each ESX host in vCenter.
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Deployment Considerations

Your must have sufficient system resources to deploy AppSpeed.
When planning your AppSpeed deployment, make sure that you have these system resource requirements.
n
Server
n
40GB hard disk drive
n
4GB RAM
n
2 vCPUs
Virtual CPUs are created as part of the AppSpeed deployment. In addition, AppSpeed reserves 3000MHz.
n
Probes
n
5GB hard disk drive
n
0.5GB RAM
n
2 vCPUs
Virtual CPUs are created as part of the AppSpeed deployment. Two vCPUs require no more than the equivalent resources of a single physical CPU.

Port Requirements

AppSpeed requires that specific ports be open on your firewall.
Table 1-1. Open Port Requirements
Server Connection Required Open Ports
AppSpeed Server to vCenter Server
TCP port 443 Connects to vCenter Server for the vCenter interface.
Port 443 is the vCenter default Web service port, but you can configure a different TCP port in vCenter.
TCP port 80 Connects to vCenter Server for the vCenter proxy interface.
This port is used only during setup to verify that the vCenter proxy is configured correctly.
Port 80 is the vCenter default proxy service port, but you can configure a different TCP port in vCenter.
vCenter Client to AppSpeed Server
TCP ports 80 and 443 Connects to AppSpeed Server (Web interface). You can configure a
different TCP port during AppSpeed setup.
AppSpeed Server and probe communication
TCP port 1194 Connects to AppSpeed Server (OpenVPN over a TCP connection).
UDP port 123 Connects to AppSpeed Server (NTP).
TCP port 22 Connects to the probes if you want to access the probes from outside the
VPN.
vSphere to vCenter Server
TCP port 80 Connects to vCenter Server (vCenter proxy interface).
Port 80 is the vCenter default proxy service port, but you can configure a different TCP port in vCenter.
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Installation Workflow

AppSpeed is a virtual appliance in Open Virtualization Appliance (OVA) format. The AppSpeed plug-in is installed in the vSphere Client.
You perform the installation and setup process in various stages.
1 Import the OVA file and configure AppSpeed Server (see Chapter 2, “Installing and Configuring
AppSpeed Server,” on page 11).
2 Add a valid AppSpeed license key (see “Add a License,” on page 13).
3 Install the AppSpeed probes (see Chapter 3, “Deploying AppSpeed Probes,” on page 15).
4 Verify the successful deployment of the probes (see “Verifying Probe Installation,” on page 17).
Chapter 1 VMware vCenter AppSpeed Installation
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Installing and Configuring AppSpeed
Server 2
You can install AppSpeed Server on any ESX 3.5 host, or later, that is managed by vCenter Server for the environment you want to monitor. AppSpeed is provided as an OVA file.
This chapter includes the following topics:
n
“Install AppSpeed Server on the vSphere Client,” on page 11
n
“Configure AppSpeed Server,” on page 12
n
“Define AppSpeed Users,” on page 13
n
“Add a License,” on page 13
n
“View Unmapped Traffic,” on page 13

Install AppSpeed Server on the vSphere Client

The first step in the installation process is to import the OVA file in the installation package to the vSphere Client.
Prerequisites
You must have administrator privileges to import the OVA file.
Procedure
1 Save the OVA file in the same location as the other files in the installation package, which must be a location
that you can access from the vSphere Client.
2 In the vSphere Client, select File > Deploy OVF Template.
3 Select Deploy from File and click Browse to locate the OVA file.
4 Click Next and click Next again.
5 Read and accept the End User License Agreement, and click Next.
6 Type a name for the virtual appliance server in the Name text box.
The name must be unique in the vSphere Client.
7 Select the location for the deployed template and click Next.
8 From the Host/Cluster tree in the upper-right pane, select the ESX host on which to install the virtual
appliance, and click Next.
The host must be managed by vCenter Server for the environment that you want to monitor.
If you select a cluster, you might be required to select a specific host in that cluster.
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