Vivotek 3123 User Manual

the reader should use caution to understand
completely the warnings. Ignoring the warnings may result in serious hazards or
Before You Use This Product
The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but also can be part of a flexible surveillance system. It is the user’s responsibility to ensure that the operation of such devices is legal before installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the list in the "Package Contents" chapter. Take notice of the warnings in “Quick installation guide” before the Network Camera is installed, then carefully read and follow the instructions in the “Installation” chapter to avoid damages due to faulty assembly and installation. This also ensures the product is used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who have basic network knowledge. The “Troubleshooting” chapter in the Appendix provides remedies to the most common errors in set up and configuration. You should consult this chapter first if you run into a system error. The Network Camera is designed for various applications including video sharing, general security/surveillance, etc. The “How to Use” chapter suggests ways to best utilize the Network Camera and ensure proper operations. For the creative and professional developers, the "URL Commands of The Network Camera" chapter serves to be a helpful reference to customize existing homepages or integrating with the current web server.
For paragraphs preceded by
injuries.
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Table of Contents
Before You Use This Product 1 Package Contents 5 Installation 6
Hardware Installation 6 Software Installation 8 Initial Access to the Network Camera 10 Initial Access to the Network Camera 11
Check Network Settings 11 Add Password to Prevent Unauthorized Access 11
How to Use 12
Authentication 12 Installing Plug-in 13 Primary User’s Capabilities 14
Main Screen with Camera View 14 Client Settings 16
Administrator’s Capabilities 18
Fine-tuning for Best Performance 18 Opening Accounts for New Users 20 Building a Multimedia Web Attraction Site 21 Building a Security Application 25 Building a Security Application 26 Software Revision Upgrade 29
Definitions in Configuration 30
System Parameters 31 User Group Administration 32 Network Settings 33
HTTP 33 Streaming 34 WLAN Configuration 34
Mail & FTP 36
SMTP 36
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Video Codec Parameters 38 Motion Detection 39 Motion Detection 40 Application Setup 41
Camera Control 43 UPnP and DDNS Settings 45 Remote Controller 46 Viewing System Parameters 47
FTP 36
Weekly Schedule 41 Event Operation 41 Sequential Operation 42
Factory Default 47
Appendix 48
A. Troubleshooting 48 B. Frequently Asked Questions 46 C. URL Commands of the Network Camera 49
Capture Update Snapshot of JPEG Image 49 Query Status of the Digital Input 49 Drive the Digital Output 49 Restore Factory Default Settings 49 Restart System 50 Page URL 51 System Resource URL 51 General Format of Command URL 52 System Configuration URL 52 Security Configuration URL 53 Network Configuration URL 53 DDNS & UPnP Configuration URL 55 Mail&FTP Configuration URL 55 Audio/Video Configuration URL 56 Camera Control URL 58 Image Quality Configuration URL 58
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D. Technical Specifications 61
Application Configuration URL 59
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Package Contents
PT3113 or PT3123
Power adapter
A/V Cable
Camera stand
Antennas
Software CD
Quick installation guide
Remote Controller
www.vivotek.com T: 886-2-82455282 F: 886-2-82455532
Warranty card
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Connect the power adapter jack to the Network
ng in to the power socket. This will
Installation
Hardware Installation
Please verify that your product package contains all the accessories listed in the foregoing Package Contents. Depending on the user’s application, an Ethernet cable may be needed. The Ethernet cable should meet the specs of UTP Category 5 and not exceed 100 meters in length.
Camera before pluggi
Upon powering up, the device runs through a self-test procedure and the front LEDs will blink between green and red a few times. If self-test passes, the LEDs will shut off and the Network Camera will be on stand-by and ready for software installation. If self-test fails the red LED will blink several times. Refer to Appendix A for troubleshooting.
The Network Camera will first detect Ethernet. If it does not connect to Ethernet, the Network Camera will try WLAN. During the searching and connecting process to the wireless access point or station, the red LED of the Network Camera will flash every second. Until the Network Camera connects to the other wireless device, the red LED will become lighted. Operating in either network mode, the green LED will flash every second as heartbeat to indicate alive.
reduce the risk of accidental electric shock.
To install in Ethernet
Make sure the Ethernet is firmly connected to a switch hub. After attaching the Ethernet cable plug in the power adapter. If the LED turns out to be steady green after
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self-test, go to next paragraph “Software installation”. If the Ethernet is not available, Network Camera will switch to wireless LAN mode.
To install in wireless LAN
If the Ethernet is not available while power on, the Network Camera will search for any access point with the SSID “default”. Once any access point is found, the LED will turn green to wait for installation. If the network environment cannot meet the default settings, install Network Camera in Ethernet to proceed with wireless LAN configuration.
The Network Camera provides a general I/O terminal block with one digital input and one relay switch for device control. Pin 1 and Pin 2 can be connected to an external sensor device and the state of voltage can be monitored from the initial state 'LOW'. The relay switches Pin 3 and Pin 4 can be used to turn on or off an external device.
Consult with the dealer of the peripherals for correct installation.
1 DI+ INPUT (Max. 50mA, 12VDC) 2 DI- INPUT (Initial state of DI is Low) 3 SW_COMMON OUTPUT (open from SW_OPEN at initial state) (close with SW_OPEN when DO is set to ON)
4 SW_NOPEN OUTPUT (Max. 1A, 24VDC or 0.5A, 125VAC)
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Refer to the
Software Installation
In this manual, "User" refers to whoever has access to the Network Camera, and "Administrator" refers to the person who can configure the Network Camera and grant user access to the camera.
At the end of the hardware installation, the Administrator must place the product software CD into the CD-ROM drive of the PC running in MS Windows. An auto-run program will pop up (If the program is not on auto-run, go to the root directory of the software CD and click on “autorun.exe”).
Click on the IP installer and run Vivotek’s Installation program.
network setting chapter to setup wireless network parameters.
Install the Network Camera on Ethernet before install it on WLAN.
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Upon IP installer’s start up, a searching box will pop up. This program searches for Vivotek’s product on the same LAN:
After searching the LAN, the main window of IP installer will pop up.
The IP addresses shown in the "Current IP Address" field reflect those on the local network. They may be from the DHCP server. If there is no DHCP server, the camera will try to find a free IP address (this takes from 15 second to 3 minutes, depending on the LAN status). The method of finding IP address is seeking from 192.168.0.99, to 192.168.0.254. If any of the address inside this range is free, the Network Camera will be assigned to this IP, and its subnet mask would be 255.255.255.0. If none of the addresses is free, the Network Camera will try the range from 192.168.0.2 to 192.168.0.98. After an IP address is assigned to the camera, the “Activity” status LED blinks.
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The Vivotek’s new uPnP function will always assign an IP address for the Network Camera. The Administrator can click on button “Link to selected device” to connect the I.E. to the camera. If the camera is not on the IP installer list, click on the “Search” button to search for the camera on the LAN.
For the series number in the “Serial Number” field, please check the label on the bottom of the camera. It is the same as the MAC address.
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Initial Access to the Network Camera
Check Network Settings
The Network Camera can be connected either before or immediately after software installation onto the Local Area Network. The Administrator should complete the network settings on the configuration page, including the correct subnet mask and IP address of gateway and DNS. Ask your network administrator or Internet service provider for the detail information. By default the Network Camera requires the Administrator to run installation every time it reboots. If the network settings are to remain unchanged, disable the Install option. Refer to “Network settings” on the System Configuration page for details. If any setting is entered incorrectly and cannot proceed to setting up the Network Camera, restore the factory settings following the steps in the “Troubleshooting” chapter of the Appendix.
Add Password to Prevent Unauthorized Access
The default Administrator’s password is blank and the Network Camera initially will not ask for any password. The Administrator should immediately implement a new password as a matter of prudent security practice. Once the Administrator’s password is saved, the Network Camera will ask for the user’s name and password before each access. The Administrator can set up a maximum of twenty (20) user accounts. Each user can access the Network Camera except to perform system configuration. Some critical functions are exclusive for the Administrator, such as system configuration, user administration, and software upgrades. The user name for the Administrator is permanently assigned as “root”. Once the password is changed, the browser will display an authentication window to ask for the new password. Once the password
is set, there is no provision to recover the Administrator’s password. The
only option is to restore to the original factory default settings.
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How to Use
Authentication
After opening the Web browser and typing in the URL of the Network Camera, a dialogue window pops up to request a username and password. Upon successful authentication, the following figure is displayed.
The foreground is the login window and the background shows the message if authentication fails. The user may check the option box to save the password for future convenience. This option is not available to the Administrator for obvious reason.
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Installing Plug-in
For the initial access to the Network Camera in Windows, the web browser may prompt for permission to install a new plug-in for the Network Camera. Permission request depends on the Internet security settings of the user’s PC or notebook. If the highest security level is set, the computer may prohibit any installation and execution attempt. This plug-in has been registered for certificate and is used to display the video in the
browser. Users may click on to proceed. If the web browser does not allow the user to continue to install, check the Internet security option and lower the security
levels or contact your IT or networking supervisor for help.
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Primary User’s Capabilities
Main Screen with Camera View
The main page layout has three parts:
Configuration functions: The camera can be configured using these user interfaces. Camera View: What the camera sees. Pan/Tilt control buttons: These buttons provide a command interface to control the
aim of the camera. Click on the configuration link to the left of the image window to enter the configuration page.
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The Configuration:
“Digital Output” Clicking on the “On” or “Off” button turns the digital output to either on or off status. “Client Settings” Clicking on this button links you to the client setting pages, please check the following session for more details. “Configuration” Only the Administrator can access camera configurations.
The camera view:
The information bar at the top of the camera view shows the connection type to the Network Camera and the current date/time. The camera view provides not only the live video, but also a way to aim the Network Camera to different target. Using mouse to click on the target inside the video will command the Network Camera to aim at the target.
The pan/tilt control buttons:
The direction buttons are for Left, Right, Up, Down, and Home functions. The Home button centers the camera. “Go to” Once the Administrator has determined the preset positions; the User can aim the camera using this control. “Pan speed” This button sets the moving range of the “Left” and “Right” commands. “Tilt speed” This button sets the moving range of the “Up” and “Down” commands.
Auto pan
This button commands the camera to pan from the current position to the left-most
and then to the right-most position. After panning, the camera returns to the original
position.
Auto patrol”
This button commands the camera to patrol between the preset positions on the Patrol
List, which can be modified on the “Camera control page”. After one patrol cycle, the
camera returns to the original position.
Stop” This stops the “Auto Pan” command or “Auto Patrol” command.
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Client Settings
At the initial access to the “Connection type” page in Windows, the web browser will
ask for a new plug-in installation, the plug-in being the Network Camera. This plug-in
has been registered for certification and can be used to change the parameters at the
client’s site. The user may click on to install the plug-in. If the web browser
does not allow the user to complete the installation, check the Internet security to
lower the security level or contact your IT or networking supervisor.
There are two settings for the Client site. One is “Media Option” for the User to
determine if audio should be muted. The other is “Protocol Option” which allows
choices on connection protocol between client and server. There are three protocol
choices to optimize your usage - UDP, TCP and HTTP.
The UDP protocol allows for more real-time audio and video streams. However, some
packets may be lost due to network burst traffic and images may be obscured.
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The TCP protocol allows for less packet loss and produce a more accurate video display.
The downside with this protocol is that the real-time effect is worse than that with the
UDP protocol.
The HTTP protocol must be selected if the network is protected by a firewall and it only
allows HTTP Port (80) to be opened. In this mode, audio will not be sent and only video
is operational. If no special need is required, UDP protocol is recommended.
Generally speaking, the client’s choice will be in the order of UDP TCP HTTP.
After the Network Camera is connected successfully, “Protocol Option” will indicate the
selected protocol. The selected protocol will be recorded in the user's PC and will be
used for the next connection. If the network environment is changed, or the user wants
to let the web browser to detect again, manually select the UDP protocol, save, and
return HOME to re-connect.
<url> http://<Network Camera>/protocol.html
<Network Camera> is the domain name or the original IP address of the Network
Camera.
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Administrator’s Capabilities
Fine-tuning for Best Performance
There are a few choices the Administrator is allowed to maximize the capabilities of the
Network Camera. Best performance generally equates to the fastest image refresh
rate with the best video quality, and at the lowest network bandwidth as possible. The
three factors, “Maximum frame rate”, “Fix bit rate”, and “Fix quality” on the Video
Configuration page, are correlative to allow for achieving the best performance
possible.
For Best Real-time Video Images
To achieve good real-time visual effect, the network bandwidth should be large enough
to allow a transmission rate of greater than 20 image frames per second. If the
broadband network is over 1 Mbps, set the “Fix bit rate” to 1000Kbps or 1200Kbps, and
set “Fix quality” at the highest quality. The maximum frame rate is 25 fps in a 50Hz
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system and 30 fps in a 60Hz system. If your network bandwidth is more than 384Kbps,
you can fix the bit rate according to your bandwidth and set the maximum frame rate
to 25 fps or 30 fps. If you are shooting fast-moving images, you may want to slow the
maximum frame rate down to 20 fps in order to lower the rate of data transmission.
This allows for better video quality and the human eyes cannot readily detect the
differences between those of 20, 25, or 30 frames per second. If your network
bandwidth is below 384 Kbps, set the “Fix bit rate” according to your bandwidth and try
to get the best performance by fine-tuning with the “Maximum frame rate”. In a slow
network, greater frame rate results in blur images. Another work-around is to choose
“Half” in the “Size” option for better images, or “Halfx2” for a larger image view. Video
quality performance will vary somewhat due to the number of users viewing on the
network; even when the parameters have initially been finely tuned. Performance will
also suffer due to poor connectivity because of the network’s burst constraint.
Only Quality Images Will Do
To have the best video quality, you should set “Fix quality” at “Detailed” or “Excellent”
and adjust the “Maximum frame rate” to match your network’s bandwidth. If your
network is slow and you receive “broken” pictures, go to the TCP protocol in
“Connection type” and choose a more appropriate mode of transmission. The images
may suffer a time delay due to a slower connection. The delay will also increase with
added number of users.
Somewhere Between Real-time and Clear Images
If you have a broadband network, set “Fix quality” at ”Normal” or better, rather than
setting “Fix bit rate”. You can also fix the bandwidth according to your actual network
speed and adjust the frame rate. Start from 30 fps down for best results but not
below 15 fps. If the image qualities are not improved, select a lower bandwidth
setting.
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