ViVOtech VIVOPAY4500 User Manual
A
ViVOpay 4500™ User Guide
May 2006
ViVOtech, Inc.
451 El Camino Real
Santa Clara, CA 95050
Ph: (408) 248-7001
Email: info@vivotech.com
www.vivotech.com
Part number: 630-0032-00 Rev A
Copyright© 2006, ViVOtech,® Inc. All rights reserved.
ViVOtech, Inc.
451 El Camino Real
Santa Clara, CA 95050
Written and designed at ViVOtech, Inc.
This paper, as well as the software and hardware described in it, is furnished under license
and may be used or copied online in accordance with the terms of such license. The
content of this paper is furnished for information use only, is subject to change without
notice, and should not be construed as a commitment by ViVOtech, Inc. ViVOtech, Inc.
assumes no responsibility or liability for any errors or inaccuracies that may appear in th is
document.
Except as permitted by such license, no part of this publication may be reproduced or
transmitted by electronic, mechanical, recording, or otherwise, o r translated into any
language form without the express written consent of ViVOtech, Inc. ViVOtech, ViVOwallet,
ViVOcard, ViVOpay, and ViVOgiftcard are trademarks or registered trademarks of
ViVOtech®, Inc. MasterCard Paypass is a trademark or registered trademark of
MasterCard, Inc. American Express ExpressPay is a trademark or registered trademark of
American Express, Inc.
Warranty Disclaimer: The services and hardware are provided "as is" and "as-available,"
and the use of the services and hardware is at its own risk. ViVOtech does not make, and
hereby disclaims, any and all other express or implied warranties, including, but not limited
to, warranties of merchantability, fitness for a particular purpose, title, and any warranties
arising from a course of dealing, usage, or trade practice. ViVOtech does not warrant that
the services or hardware will be uninterrupted, error-free, or completely secure.
May 2006
FCC/IC Regulatory Compliance
Notices Class B Equipment
FCC Warning:
This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interfere nce in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause h armful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try and correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the re ceiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
IC Compliance Warning:
This Class B digital apparatus complies with Canadian ICES-003.
Cautions and Warnings
CAUTION: The unit should be mounted 1-2 feet away from other units. Can
be adjusted based on lane setup.
CAUTION: The unit should not be placed directly on or within 4 inches of
any large metal surfaces.
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace
only with same or equivalent type recommended by the manufacturer.
Discard used batteries according to the manufacturer ’s instructions.
CAUTION: Changes or modifications not expressly approved by
Vivotech could void your authority to operate the equipment.
WARNING: Avoid close proximity to radio transmitters which may reduce the
ability of the reader.
Table of Contents
ViVOpay 4500™ Overview ......................................................................................... 1
Overview ................................................................................................................ 1
Features ................................................................................................................. 1
Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
ViVOpay 4500 Specifications ................................................................................. 2
Installing ViVOpay 4500 ......................................................................................... 3
ViVOpay 4500 Counter Top Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Bracket and Saddle Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Ingenico enTouche 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Bracket and Saddle Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Omni 3750 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Bracket and Saddle Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
ViVOpay 4500 Window Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Testing with Cards and Fobs ............................................................................... 12
Troubleshooting ....................................................................................................... 13
Glossary ................................................................................................................... 14
Customer Support ................................................................................................... 16
Customer Support ................................................................................................ 16
About ViVOtech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
ViVOtech Draft iv ViVOpay 4500 User Guide
ViVOpay 4500™ Overview
Overview
The ViVOpay 4500™ supports contactless payment information processing and
authorization at existing POS locations. It is seamlessly integrated into existing POS
systems by direct mounting to previously installed magnetic card readers or Electronic Cash
Registers (ECRs). The unit can accept a variety of contactless credit cards, contactless key
fobs, and wireless POS-supported devices and does not require additional counter space.
ViVOpay 4500 supports the following contactless card types:
• MasterCard Paypass and MCAIP
• American Express ExpressPay
•Visa MSD
• VisaWave
This document assumes that users are familiar with their host POS systems an d all related
functions.
Features
The ViVOpay 4500 supports the following transaction types:
• Contactless RF devices such as ISO 14443 Type A and Type B, MiFare, and Ultra Light
MiFare devices
• SIM Standard (ISO7816) Type Support
Additional Features
• Contactless: Accepts transactions from consumers using ISO/IEC 14443 Type A and B,
NFC, Mifare Ultralight, ISO/IEC 15693 cards and key fobs.
• Compatibility: Works with most POS and ECR systems including Ingenico enTouch
1000, VeriFone Everest and Omni 3750, HHP 3100, @pos 3100, Partech ECR, Micros
(Eclipse & Workstation 4), Radiant Squirrel, and IBM SurePOS systems.
• Speed: Enables quick transactions improving store productivity and operational
efficiencies.
• Implementations: Retail locations, ticket booths, multi-lane merchants, single-lane
merchants, hospitality, car rental, and much more.
• Consumer Intuitive: Equipped with LEDs and sound to provide visual and a udible cues
to enable smooth and seamless transactions.
• Secure: Provides highly secure transactions whether financial, pre-paid, loyalty, or gift.
ViVOtech Draft 1 ViVOpay 4500 User Guide
ViVOpay 4500 Specifications
Hardware
Contactless: 13.56 MHz
Interface: ISO 14443 Type A/B,
ISO 15693 Mifare®,
Ultralight, IR
Physical
Height: (Unfolded) 5 inches (125.0 mm)
(Folded) 2.5 inches (62.5 mm)
Width: (Widest) 4.2 inches (105 mm)
Depth: .7 inches (10 mm)
Environmental
Operating Temp.: 0 to 40 c (32 to 104 F)
Storage Temp.: -18 to 70 c (0 to 158 F)
Operating Humidity: 20% to 90% non-condensing
Power
Voltage:
9V DC, 500 mA
120 VAC, 60 Hz (US)
220 VAC, 50 Hz (International)
ViVOtech Draft 2 ViVOpay 4500 User Guide
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