ViVOtech 030XX4K Users Manual

Customer Support

Technicians and installers may contact ViVOtech Inc. at
http://www.vivotech.com/support/service_request.asp to submit a service request or call the toll free
support line @ [phone]. Both are available 24 hours per day, seven days a week.

About ViVOtech

ViVOtech Inc. enables more than 30 million new and existing merchant Point of Sale (POS) systems
with rapid, scalable and cost-effective deployment of secure contactless card and mobile device
payment capabilities. ViVOtech uses its unique Dynamic Strip™ technology to upgrade an existing POS
terminal in minutes with no POS software change. ViVOtech has more than ten patents pending on
various enabling technologies.

The company is privately held and headquartered in Santa Clara, California. ViVOtech Inc.'s
management and advisory board include former executives from First Data Corporation, Citibank,
Diebold, Intuit, McCaw Cellular, Target Corporation, VeriFone and Visa International/USA. For more
information about ViVOtech, call [phone], e-mail [e-mail] or visit www.vivotech.com.

Customer Support

FCC Regulatory Compliance: Notices Class B Equipment:

the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can

be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

-- Reorient or relocate the receiving antenna.

-- Increase the separation between the equipment and receiver.

-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-- Consult the dealer or an experienced radio/TV technician for help.

subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any

interference received, including interference that may cause undesired operation.

!

This device complies with part 15 of the FCC Rules. Operation is

WARNING:

1.The Vivopay 4000 hardware or software can not be replaced or modified by any third

party other than VIVOtech.

2. Minimum separation distance between 2 DT devices should be at least 2 feet.

3.The device should be mounted and seated on a non metal surface and be at least 6

inches far from any metal surface

This equipment has been tested and found to comply with

.

ViVOtech Confidential 7 ViVOwallet User Guide

Draft C opy O nly

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3.

through RF technology - no physical contact

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er than cash,

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Saf
er than checks

S

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to the consumer for signature as with any other

The POS terminal prints the receipt,

i

VOpay unit no intervention from the clerk is nec

i

VOpay automatically sends the information

a fraction of a second the reader validates th

secures the transaction.

(As the reader is facing the customer and probably t

won't be seeing the LEDs, a beep will let the clerk

the read was successful).

4. V

POS, which processes it as a conventional

card, though with increased security

(Besides mentioning contactless payments and point

the V

during the entire procedure).

5.

2.

the V

The V

The consumer pulls it's contactless cell phone

i

VOpay

i

VOpay quickly reads the information from th

.

.

which the clerk gives

magnetic stripe

purchase.

ing to

essary

to the

know that

he clerk

is necessary

e card, and

or plastic card and holds it in front of

e card

. In

Consumers just need

to hold their Paypass

devices in front of

the V

i

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1

e

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.

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te

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me

n

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e

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ctless payment

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ption by pointing to the V

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y

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st
o

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e

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r for th

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rm

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e

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m

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or direct

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l

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rm

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tion

i

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o

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f

i

p

VOpay

h

re

ys

l

y re

ic
a

i

s co

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l

e

ase
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sta

th
n

e

w

tly emitting

p

ith

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ym

th
e

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i

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l

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tic

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the

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d

na

,

V

w

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i

hen

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sing

it detec

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ts a

t

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e
s

n

s t

R

ech

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t
ag in the fi

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log

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e
l

d

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o

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vice

s a

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n

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als w

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ith

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o
u
t
the need

transfe

w
o

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ld

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t
o
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t

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m and

p
rocessed in the same

w
ay

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sta

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tic

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a
rd

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u

u

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i

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te

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c
e
installed, t

ip

i

n

t

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o

ront of the

h
o
l

d

h

t

e

h

clerk's role on the operation

e
i

r

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c
e

e

l

a

l p

der

h
o

n

M

e

o

s o

d
u

r p

l

e
.

lastic card

The inf

o
rmation i

o

s e

f
t

he

n
a

sy

b
led

s a

ste

wit

u

m i
t

o

h

maticall

s sim

a

p
ly to

y

V

The merchan

i

VOpay 4000 User Guide

t

o
p

e
ration of the

V
i

VOpay

4
0
00

i

s very sim

p
le and almost entirely

R

o

Read ERROR:

reading a card the LEDs will not turn

On and no sound will be emitted

If there's an error while

a

n

ckno

e

w

a
d

h
ile th

w

S
U

led

C

g

e

C

ing

module

E
SS

t
h

:

e

all L

success.

e
m

ED

its a

s

w

so

ill b

u
n

e

d

turne

Idle:

Just first LED

n
saction i

is

s co

ON

m
p

l

e
te

d
.

i

VOpay

to
p

ll

rovide con

4

i

s equ

LE

Ds

i

p
pe

w

su

il

d

l

wit

t

m

u

e

rn on

h

rs feed

4
LED

a
n

b

d

s on it's t

ack o

a beep will sound to l

LEDs and Sound

The V

interface

transaction a

that the tra

d

n

t
h

r

e

a

read

n
sl

V

451 El Camino Real, Santa Clara, CA

95050. Phone: [phone]
i

VOtech Corporate Headquarters

u
cent cover as well as sound

p
ro
c

e
ss

e
t

.

U

t

h
e c

p
o
n

u

a

sto

s

me

u
cc

r

e

kno

ss
f

u

w

l