VivoLink VL120017 User Manual

VL120017
HDBaseT Transceiver Set
User Manual
Preface
Read this user manual carefully before using this product. Pictures shown in this manual is for reference only, different model and specifications are subject to real product.
This manual is only for operation instruction only, not for any maintenance usage.
Trademarks
Product model and logo are trademarks. Any other trademarks mentioned in this manual are acknowledged as the properties of the trademark owner. No part of this publication may be copied or reproduced without the prior written consent.
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. It has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.
Operation of this equipment in a residential area is likely to cause interference, in which case the user at their own expense will be required to take whatever measures may be necessary to correct the interference.
Any changes or modifications not expressly approved by the manufacture would void the user’s authority to operate the equipment.
SAFETY PRECAUTIONS
To insure the best from the product, please read all instructions carefully before using the device. Save this manual for further reference.
Unpack the equipment carefully and save the original box and packing material for
possible future shipment
Follow basic safety precautions to reduce the risk of fire, electrical shock and injury
to persons.
Do not dismantle the housing or modify the module. It may result in electrical shock
or burn.
Using supplies or parts not meeting the products’ specifications may cause damage,
deterioration or malfunction.
Refer all servicing to qualified service personnel. To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this
product near water.
Do not put any heavy items on the extension cable in case of extrusion. Do not remove the housing of the device as opening or removing housing may
expose you to dangerous voltage or other hazards.
Install the device in a place with fine ventilation to avoid damage caused by
overheat.
Keep the module away from liquids. Spillage into the housing may result in fire, electrical shock, or equipment damage. If
an object or liquid falls or spills on to the housing, unplug the module immediately.
Do not twist or pull by force ends of the optical cable. It can cause malfunction. Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to
the device before cleaning.
Unplug the power cord when left unused for a long period of time. Information on disposal for scrapped devices: do not burn or mix with general
household waste, please treat them as normal electrical wastes.
Table of Contents
1. Introduction ................................................................................................................. 1
1.1 Brief Introduction ............................................................................................... 1
1.2 Features ............................................................................................................ 1
1.3 Package Contents ............................................................................................. 1
2. Panel Description ........................................................................................................ 2
2.1 Transmitter ......................................................................................................... 2
2.2 Receiver ............................................................................................................ 4
3. System Connection ..................................................................................................... 6
3.1 Usage Precautions ............................................................................................ 6
3.2 System Diagram ................................................................................................ 6
3.3 Connection Procedure ....................................................................................... 6
3.4 Twisted Pair Cable Connection .......................................................................... 7
4. Operations ................................ ................................ .................................................. 9
4.1 Operations of front panel buttons ...................................................................... 9
4.2 RS232 Control ................................................................................................... 9
4.2.1 Installation/uninstallation of RS232 Control Software .............................. 9
4.2.2 Basic Settings .......................................................................................... 9
4.2.3 RS232 Communication Commands ...................................................... 10
4.3 RS232 Passthrough Feature ........................................................................... 16
5. Specification .............................................................................................................. 18
6. Panel Drawing .......................................................................................................... 20
7. Troubleshooting & Maintenance ............................................................................... 21
8. After-sales Service .................................................................................................... 23
1
1. Introduction
1.1 Brief Introduction
This product is an HDBaseT Transceiver Set which contains a Transmitter and a Receiver.
It uses HDBaseT technology to deliver HDMI/DVI/VGA signal, and the max transmission is up to 70m. Moreover, bi-directional RS232 control, RS232 pass-through, IR control and PoC are supported by this product.
HDBaseT Transceiver Set has a good application in various occasions, such as computer realm, monitoring, big screen displaying, meeting room, education and bank & securities institution etc.
1.2 Features
HDMI/DVI/VGA output resolution up to 1920x1200@60HZ.  Support bi- directional PoC.  Maximum transmission distance is up to 70m for 1080p.  In-built scaler function, support scaling HDMI/ DVI/VGA signals to match the native
resolution of the displays.
Provide external audio input for DVI video signal.  HDMI/DVI/VGA input signal can be switched automatically.  Supports firmware upgrading via USB.  Control methods: front panel buttons of transmitter, bi-directional RS232 control.  LED indicators show work status.
1.3 Package Contents
1 x Transmitter 1 x Receiver 4 x Mounting Ears 8 x Screws 2 x RS232 Cable 8 x Rubber Feet 1 x Power Adapter (DC24V 1.25A) 1 x User manual
Notes: If you find any defective or missing parts, please contact your local dealer.
2
2. Panel Description
2.1 Transmitter
Figure 2-1 Transmitter
No.
Name
Description
Indicators
Power: Illuminates red when power on.  LINK: Twisted Pair Link status indicator, illuminates
green when successfully connected.
VGA: Illuminates green when there is VGA signal input  DVI: Illuminates green when there is DVI signal input.  HDMI: Illuminates green when there is HDMI signal
input.
AUTO: Illuminates green under auto-switching mode.
FW
Micro USB port, used for firmware update. Plug a flash disk or other storage device with update file
(MERGE.bin), and send command 50698% to update firmware.
PoC switcher
ON: Enable PoC function.  OFF: Disable PoC function.
SOURCE/
AUTO
Press to select one source, press again to select next
source, switching circularly between HDMI, DVI and VGA input. The indicator of the selected input source will illuminate green.
Long-press this button for 5 seconds or more to enter in
HDMILINK DVIVGA FW SOURCE/AUTO
ON / OFF
PoCAUTO
R S232
Tx Rx
DC 24V
HDMI
INPUTS
AUDIO IR IN IR OUT
OUTPUT
PoC
3
auto-switching mode and the indicator AUTO will lights green. Under this mode, the last signal source connected to transmitter will be recognized as input signal. Press and hold for 5 seconds or more again to exit auto-switching mode.
OUTPUT
Connect to the INPUT port of Receiver with a CAT5e cable.
HDMI INPUT
Connect with HDMI source device.
DVI INPUT
Connect with DVI source device.
AUDIO INPUT
Connect with the audio input socket of DVI or VGA source device, provide external audio signal for DVI or VGA video signal.
VGA INPUT
Connect with VGA source device.
IR IN
Connect with IR receiver to collect infrared signal, work with far-end IR OUT port.
IR OUT
Connect with IR Emitter to send infrared signal, work with far-end IR IN port.
RS232
Serial port, 3-pin pluggable terminal block, supports bi-directional RS232 control and pass-through function, connect with the control PC or other devices needed to be controlled.
DC 24V
Connect with DC24V 1.25A power adaptor (not necessary if Receiver connects with power adaptor and the PoC button is turned on).
4
2.2 Receiver
Figure 2-2 Receiver
No.
Name
Description
Power
Illuminates red when power on.
LINK
Twisted Pair link status indicator, illuminates green when successfully connected.
FW
Micro USB port, used for firmware update. Firmware updated need auxiliary equipment, please contact with
our after-sales department for more details.
INPUT
Connect to the OUTPUT port of Transmitter with a CAT5e cable.
HDMI
OUTPUT
Connect with HDMI displayer.
DVI
OUTPUT
Connect with DVI displayer.
AUDIO
OUTPUT
Connect with audio player, synchronously output audio signal with DVI or VGA video signal output.
VGA
OUTPUT
Connect with VGA displayer.
IR IN
Connect with IR receiver to collect infrared signal, work with far-end IR OUT port.
IR OUT
Connect with IR Emitter to send infrared signal, work with far-end IR IN port.
LINK FW
R S232
Tx Rx
DC 24V
HDMI
AUDIO IR IN IR OUT
PoC
OUTPUTS
INPUT
5
RS232
Serial port, 3-pin pluggable terminal block, supports bi-directional RS232 control and passthrough function, connect with the control PC or other devices needed to be controlled.
DC 24V
Connect with DC24V 1.25A power adaptor (not necessary if Transmitter connects with power adaptor and the PoC button is turned on).
Note: Pictures shown on this manual are for reference only, different model and specifications are subject to real product.
6
3. System Connection
3.1 Usage Precautions
1) System should be installed in a clean environment and has a prop temperature and
humidity.
2) All of the power switches, plugs, sockets and power cords should be insulated and safety.
3) All devices should be connected before power on.
3.2 System Diagram
Figure 3-1 System Connection Diagram
3.3 Connection Procedure
Step1. Connect a HDMI source device (such as Blue-ray DVD) to HDMI INPUT port of
Transmitter with HDMI cable.
Step2. Connect a DVI source device (e.g. PC) to the DVI INPUT port of Transmitter VI
cable.
Step3. Connect a VGA source device (e.g. Laptop) to the VGA INPUT port of
Transmitter cable.
Step4. Connect a VGA source device (e.g. Laptop) or other audio source device to the
AUDIO INPUT port of Transmitter with audio cable.
Step5. Connect OUTPUT port of Transmitter and INPUT port of Receiver with single
CAT5e/CAT6 cable.
R S232
Tx Rx
DC 24V
HDMI
INPUT S
AUDIO IR IN IR O UT
OUTPUT
PoC
R S232
Tx Rx
DC 24V
HDMI
AUDIO IR IN IR O UT
PoC
OUTPUT SINPUT
CAT5e/ 6A Cable
HDMI Cable
PC(with discrete graphics)
PC
HDMI Cable
Laptop
S
t
a
n
d
b
y
HDTV
HDTV
Blu-ray DVD1
Transmiter
Receiver
7
Step6. Connect HDMI displayer (such as HDTV) to HDMI OUTPUT port of Receiver
with HDMI cable.
Step7. Connect DVI displayer to DVI OUTPUT port of Receiver with HDMI cable. Step8. Connect VGA displayer to VGA OUTPUT port of Receiver with HDMI cable. Step9. Connect audio device (such as AV amplifier) to the AUDIO OUTPUT port of
Receiver with audio cable.
Step10. When using the bi-directional IR control, do the following.
a) Connect an IR receiver to the IR IN port at either the Transmitter or the
Receiver.
b) Connect an IR Emitter to the IR OUT port at the other end.
Step11. HDBaseT Transceiver Set supports bi-directional RS232 control. Connect
control device (e.g. PC) to RS232 port of Transmitter or Receiver, and then send commands to control Transmitter or Receiver. Please refer to 4.2 R2323 control for more details.
Step12. Connect a DC24V 1.25A power adaptor to the DC 24V port of the transmitter;
and make sure the switch “PoC “is turned on, the receiver will be energized synchronously.
System Diagram shown in this manual are for reference only, more specific
schemes depend on real devices.
When the IR IN port receive the IR signal from IR remote, the IR signal can’t be
sent out via the IR OUT of the native unit.
When using PoC solution, the switch PoCmust be turned on.  Connect HDBT ports via straight-thru CAT5e/6 cable with TIA/EIAT568B standard
terminations at both ends.
3.4 Twisted Pair Cable Connection
The twisted pair used in this extender MUST be a straight-through cable.
TIA/EIA T568A
TIA/EIA T568B
Pin
Cable color
Pin
Cable color
1
green white
1
orange white
2
green
2
orange
3
orange white
3
green white
4
blue
4
blue
5
blue white
5
blue white
6
orange
6
green
7
brown white
7
brown white
8
Notice: Cable
connectors MUST be metal one, the shielded layer of cable MUST be connected to
the connector’s metal
shell, to make a better
transmission.
8
brown
8
brown
1st
Ground
4--5
1st
Ground
4--5
2nd
Ground
3--6
2nd
Ground
1--2
3rd
Group
1--2
3rd
Group
3--6
4th
Group
7--8
4th
Group
7--8
9
4. Operations
4.1 Operations of front panel buttons
Transmitter has a channel switching button SOURCE/ AUTO on the front panel, through which users can switch input source signals.
It supports both manual and auto mode. (Default: Auto switching) Press and hold the button SOURCE/AUTO for 5 seconds or send command 50770%and 50771%to switch between the two modes.
Switching modes:
Manual switching mode
Long-press the button SOURCE/ AUTO for 5 seconds or more to enter manual switching mode and the green indicator AUTO will extinguish. Press SOURCE/ AUTO to switch circularly between HDMI, DVI and VGA input signal source.
When the format of VGA input signal is CVBS or YPbPr, the manual mode cannot be switched to manual switching mode automatically.
Auto switching mode
Under manual switching mode, long-press the button SOURCE/ AUTO for 5 seconds or more to enter auto mode, Transmitter will automatically recognize the signal source device that it was last connected to as input source.
4.2 RS232 Control
As RS232 can be transmitted bi-directionally between Transmitter and Receiver, so it is able to control Receiver from local or control Transmitter from remote.
4.2.1 Installation/uninstallation of RS232 Control Software
Installation
Copy the control software file to the computer connected with Transmitter or Receiver.
Uninstallation
Delete all the control software files in corresponding file path.
4.2.2 Basic Settings
First, connect Transmitter with all input devices and output devices needed, then to connect it with a computer which is installed with RS232 control software. Double-click the software icon to run this software.
Here we take the software CommWatch.exe as example. The icon is showed as below:
10
The interface of the control software is showed as below:
Please set the parameters of COM number, bound rate, data bit, stop bit and the parity bit correctly, and then you are able to send command in Command Sending Area.
4.2.3 RS232 Communication Commands
Communication protocol: RS232 Communication Protocol
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
Command
Function
Feedback Example
Transmitter
Setup Commands
502xx%
Set the brightness to xx. XX ranges from 00 to 99
Brightness: xx
503xx%
Set the contrast to xx. XX ranges from 00 to 99
Contrast: xx
504xx%
Set the saturation to xx. XX ranges from
Saturation: xx
Parameter Configuration area
Monitoring area, indicates if the command sent works.
Command Sending area
11
00 to 99
505xx%
Set the sharpness to xx. XX ranges from 00 to 99
Sharpness: xx
50606%
Auto-adjust the input parameter
VGA Input Auto
50607%
Adjust the color temperature
Color Temperature: xx (xx can be medium, warm, user, or cool)
50608%
Set the aspect ratio
Aspect Ratio: xx (xx can be 16:9, 4:3, or auto.)
50614%
Set the picture mode
Picture Mode: xx (xx can be dynamic, standard, mild, or user.)
50705%
Change the horizontal polarity to the opposite
Hpolarity:0/1
50706%
Change the vertical polarity to the opposite
Vpolarity:0/1
50701%
Switch to HDMI input
Switch to HDMI
50702%
Switch to DVI input
Switch to DVI
50704%
Switch to VGA/YPbPr/AV input
Switch to VGA/YPbPr/AV
50710%
Set the VGA port to input VGA signal
Port VGA Set & Switch to VGA!
50711%
Set the VGA port to input YPbPr signal
Port VGA Set & Switch to YPbPr!
50712%
Set the VGA port to input AV signal
Port VGA Set & Switch to AV!
50770%
Enable auto-switching
Auto Switching
50771%
Disable auto-switching
Manual Switching
50779%
Switch to RS232 mode 1, enable this unit to control far-end devices
RS232 Mode 1: RS232 Control Scaler & Remote
50780%
Switch to RS232 mode 2, enable far-end devices to control this unit
RS232 Mode 2:RS232 & Remote Control
12
Scaler
50790%
Set the HDCP status of HDMI output socket to Active
HDCP Active
50791%
Set the HDCP status of HDMI output socket to On
HDCP On
50792%
Set the HDCP status of HDMI output socket to Off
HDCP Off
50603%
Embed Audio into DVI signal
DVI Audio from Embedded
50604%
Connect external audio to DVI signal
DVI Audio from LINE
50698%
Software update
50617%
Reset to factory default
Resolution Commands
50619%
Change the resolution to 1360X768 HD
Resolution: 1360x768
50626%
Change the resolution to 1024X768 XGA
Resolution: 1024x768
50627%
Change the resolution to 1280X720 720P
Resolution: 1280x720
50628%
Change the resolution to 1280X800 WXGA
Resolution: 1280x800
50629%
Change the resolution to 1920X1080 1080P
Resolution: 1920x1080
50620%
Change the resolution to1920X1200 WUXGA
Resolution: 1920x1200
50621%
Change the resolution to1600X1200 UXGA
Resolution: 1600x1200
Inquire Commands
50632%
Check the output resolution
Resolution: xx
50633%
Check the picture mode
Picture Mode: xx
50635%
Check the image aspect ratio
Aspect Ratio: xx
50636%
Check the brightness
Brightness: xx
50637%
Check the contrast
Contrast: xx
50638%
Check the saturation
Saturation: xx
50639%
Check sharpness
Sharpness: xx
50640%
Check the color temperature
Color Temperature: xx
13
50707%
Check the present resolution and polarity
1920x1080 Hpolarity:1 Vpolarity:0
50699%
Check the system version
Version Vx.x.x
50642%
Check the input signal format of VGA
Port VGA Set & VGA Port VGA Set & YPbPr Port VGA Set & CVBS
50631%
Check the input signal
Input:XXX (XXX=YPbPrVGA
HDMIDVIAV)
50767%
Check the signal source switching mode
Auto Switching Manual Switching
50641%
Check the RS232 mode
RS232 Mode 1: RS232 Control Scaler & Remote
RS232 Mode 2:RS232 & Remote Control Scaler
50605%
Check the audio source for DVI signal
DVI Audio from Embedded
DVI Audio from LINE
Adjustment Commands
50678%
Enable screen output adjusting
Enter Output Position Adjust
50679%
Disable screen output adjusting
Exit Output Position Adjust
50670%
Move the image to left
Output Position Adjust X xx
50671%
Move the image to right
Output Position Adjust X xx
50672%
Move the image up
Output Position Adjust Y xx
50673%
Move the image down
Output Position Adjust Y xx
14
50674%
Pull left from right side (decrease image width)
Output Width Adjust xx
50675%
Stretch right from right side (increase image width)
Output Width Adjust xx
50676%
Stretch upwards from bottom side (decrease image height)
Output Height Adjust xx
50677%
Stretch downwards from bottom side (increase image height)
Output Height Adjust xx
EDID Commands
50769%
Load EDID data from U-disk.
EDID read ok!
50772%
Restore EDID default.
EDID restore to default!
50773%
EDID pass-through.
EDID: bypass.
50774%
Customize EDID.
EDID: user.
50778%
Check EDID mode.
EDID: initial. EDID: bypass. EDID: user.
50799%
Program EDID file, send EDID data within 10s.
Waiting for edid within 10 secs!
Receiver
80800%
Reset to factory default
80600%
Open analog audio output
Analog Audio Open
80601%
Close analog audio output
Analog Audio Close
80643%
Check the status for analog audio output
AUDIO MUTE /UNMUTE
80605%
Check the signal format for VGA output signal.
Output Format is RGB/ YPBPR
80606%
Change the resolution to 1920x1080i for all displays.
Resolution:1920x1080i
80612%
Change the resolution to 1920x1080p for all displays.
Resolution:1920x1080p
80613%
Change the resolution to 800x600p for all displays.
Resolution:800x600p
80614%
Change the resolution to 1024x768p for
Resolution:1024x768p
15
all displays.
80615%
Change the resolution to 1280x1024p for all displays.
Resolution:1280x1024p
80616%
Change the resolution to 1920x1200p for all displays.
Resolution:1920x1200p
80627%
Change the resolution to 1280x720p for all displays.
Resolution:1280x720p
80623%
Set the signal format as YPBPR for VGA output signal
Switch To YPBPR
80622%
Set the signal format as VGA for VGA output signal
Switch To VGA
80687%
Inquire current resolution(including CVBS&YPBPR&RGB )
Resolution: xxxxxxxx
80700%
Enable this unit to control far-end devices
RS232 Mode 2:RS232 & Remote Control Scaler
80701%
Enable far-end device to control this unit
RS232 Mode 1: RS232 Control Scaler & Remote
80300%
Move the image up
Pricture Mvoe Up
80301%
Move the image down
Pricture Mvoe Down
80302%
Move the image to left
Pricture Mvoe Left
80303%
Move the image to right
Pricture Mvoe Right
80200%
Check the brightness
BRIGHTNESS is XX
80201%
Check the contrast
CONTRAST is XX
80202%
Check the saturation
SATURATION is XX
80203%
Check the chrominance
HUE is XX
80204%
Check the video format for output video signal
Video output Is YPBPR/RGB/CVBS
80207%
Check the resolution mode
Resolution is Auto/Resolution is Manual
80208%
Check the version
Versions X.X.XT
80214%
Check the RS232 mode
RS232 Mode 2:RS232 & Remote Control
16
Scaler RS232 Mode 1: RS232
Control Scaler & Remote
80212%
Auto mode for adjusting output resolution.
Switch Auto Mode
80213%
Manual mode for adjusting output resolution.
Switch Manual Mode
11xxx%
Set the brightness value
Brightness:
12xxx%
Set the contrast value
Contrast:
13xxx%
Set the saturation value
Saturation:
14xxx%
Set the chromaticity value
Hue:
Note:
EDID and HDCP commands are for HDMI sources only.  50790%50791%50792% only used for Transmitter. By default, Both Transmitter and Receiver are in RS232 Mode 1, the PC that is
connected to Transmitter can control Receiver by sending commands.
If you want to control Transmitter via the PC that is connected to Receiver, please
send 50780% and 80700% to make Transmitter and Receiver into RS232 Mode 2.
4.3 RS232 Passthrough Feature
Besides RS232 control function, HDBaseT Transceiver Set supports bi-directional RS232 passthrough feature. Connect a control device to the RS232 port of Transmitter or Receiver, and connect a device that need to be controlled to the remote RS232 port of Transmitter or Receiver. The remote device can be controlled by sending commands via control device.
For example, connect a PC to RS232 port of Transmitter, and then connect a projector to RS232 port of Receiver, the connection diagram as shown as below. The remote projector can be controlled by sending commands via PC. For specific commands, please refer to the projector’s user manual.
VL120017
17
Figure 4-1 RS232 Pass-through Diagram
1. Before using RS232 passthrough feature, 50779% and 80700% should be sent to
make Transmitter and Receiver into RS232 mode 1 and RS232 mode 2.
2. When using RS232 passthrough feature, the baud rate supports 240048009600
19200、38400、57600、115200; Data bit: 8; Stop bit: 1; Parity bit: none.
R S232
Tx Rx
DC 24V
HDMI
INPU TS
AUDI O IR IN IR OUT
OUTP UT
PoC
R S232
Tx Rx
DC 24V
HDMI
AUDI O IR IN IR OUT
PoC
OUTP UTSINPU T
Transmitter
Receiver
CAT5e/ 6A Cable
PC
Projector
18
5. Specification
Model Spec
Transmitter
Receiver
Input Ports
Input Signal
1×HDMI; 1×DVI; 1×VGA; 1×AUDIO;
1×HDBT INPUT
Input Connector
Female HDMI (Type-A); Female DVI-I; Female VGA (DB-15,blue);
3.5mm stereo jack;
RJ-45
Output Ports
Output
1×HDBT OUTPUT
1×HDMI; 1×DVI; 1×VGA; 1×AUDIO;
Output Connector
RJ-45
Female HDMI (Type-A); Female DVI-I; Female VGA (DB-15,blue);
3.5mm stereo jack
Control Ports
Control Ports
1×IR IN; 1×IR OUT; 1×RS232
1×IR IN; 1×IR OUT; 1×RS232
Control Connector
3.5mm mini jack;
3.5mm mini jack; 3-pin RS232 socket
3.5mm mini jack;
3.5mm mini jack; 3-pin RS232 socket
General
Transmission Mode
HDBase T
Transmission Distance
1080P≤70M (PoC)
19
Resolution
16:9
1920x10801600x9001366x7681280x720 1024x576
16:10
1920x1200 1680x1050 1440x900 1360x768,1280x800
4:3
1600x12001400x10501280x12041024x768 800x600640x480
Upscaling Resolution
1920x1200、1920x1080、1600x1200、1360x768、1280x800 1280x7201024x768.
Audio Format
HDMI embedded audio: PCM, PCM 2Ch Analog audio: PCMPCM 2Ch
VGA Signal Type
Input:support VGACVBSYPbPr Outputsupport VGAYPbPr
Bandwidth
10.2Gbps
Standard
HDMI1.4, HDCP1.2
Impedance
75Ω
Operating Temperature
0 ~ 50
Storage Temperature
-20 ~ 70
Humidity
10% ~ 90%
Power Supply
Input: 100VAC~240VAC, 50/60Hz Output: DC 24V,1.25A
Power Consumption
≤7W
≤13W
Dimension(mm)
W220xH30x D100
W220xH30x D100
Weight
426g
455g
NOTE: All nominal levels are at ±10%.
20
6. Panel Drawing
Figure 6-1 Transmitter
Figure 6-2 Receiver
HDMILINK DVIVGA FW SOUR CE/AUTO
ON / OFF
PoCAUTO
Treble Input HDBaseT Transmitter
IR/RS232/Button Control
Built in Scaling Function
PoC On/Off Function
Auto Switching
R S232
Tx Rx
DC 24V
HDMI
INPU TS
AUDI O IR IN IR OUT
OUTP UT
PoC
13 mm
220 mm
1
0
0
m
m
3
0
m
m
IR/RS232 Control
Firmware Update
Multiple Output
PoC Function
Multiple Output HDBaseT Receiver
LINK FW
1
0
0 m
m
3
0
m
m
220 mm
13 mm
R S232
Tx Rx
DC 24V
HDMI
AUDIO IR IN IR OUT
PoC
OUTPUTS
INPUT
21
7. Troubleshooting & Maintenance
Problems
Causes
Solutions
No reaction to any operation, power indicator is off
Havent been powered on.
Insert power adapter to the receiver.
The poor quality of network cable.
Should the replacement CAT5e/CAT6a cable of high quality.
POWER indicator doesn’t not
Loose or failed power cord connection
Ensure the power cord connection is good
LINK indicator does not lit
Loose or failed connection
Ensure the power cord connection is good
The PoC switcher is closure.
Enable PoC function
Color lose or poor picture quality
Signal loss caused by long transmission distance beyond effective value.
Make sure the connecting cable is within 70m and of good quality.
Bad quality of the HDMI cable.
Ensure the HDMI cables used at source, transmitter, receiver and display are properly connected and are of good quality.
HDMI cables are too long to transmit high-resolution HDMI signal successfully.
Shorten the length of HDMI cables.
No video output Communication cables has no
connection or bad connection.
Recheck all cables and ports.
The display that you use is incompatible with this device.
It is recommended that you use mainstream display.
No audio output Input source and output device
are connected to the wrong ports.
Check again and make sure input source and output device are connected correctly.
Audio output device dont support the audio format.
Change for other output devices that support the audio formats listed in Specifications.
Static becomes stronger when
bad grounding
Check the grounding and make sure it is connected
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connecting the video connectors
well.
Cannot control the projector by control device (e.g. a PC) through RS232 port
Wrong RS232 communication parameters
Make sure the RS232 communication parameters are correct.
Cannot use the device
the device is broken
Send it to authorized dealer for repairing.
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8. After-sales Service
If there appear some problems when running the device, please check and deal with the problems reference to this user manual. Any transport costs are borne by the users during the warranty.
1) Product Limited Warranty: We warrants that its products will be free from defects in materials and workmanship for three years, which starts from the first day you buy this product (The purchase invoice shall prevail).
Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the Warranty period must be presented to obtain warranty service.
2) What the warranty does not cover:
Warranty expiration. Factory applied serial number has been altered or removed from the product. Damage, deterioration or malfunction caused by:
Normal wear and tear Use of supplies or parts not meeting our specifications No certificate or invoice as the proof of warranty. The product model showed on the warranty card does not match with the
model of the product for repairing or had been altered.
Damage caused by force majeure. Servicing not authorized. Any other causes which does not relate to a product defect.
Delivery, installation or labor charges for installation or setup of the product.
3) Technical Support: Email to our after-sales department or make a call, please inform us the following information about your cases.
Product version and name. Detailed failure situations. The formation of the cases.
Remarks: For any questions or problems, please try to get help from your local distributor or mail EET at: obsupport@eet.dk
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