Vivo Link VL120014 User Manual

VL120014
4K 4x4 HDMI Matrix Switcher-N
User Manual
1
Preface
Read this user manual carefully before using this product. Pictures shown in this manual is for reference only, different model and specifications are subject to real product.
This manual is designed for VL120014 (without TCP/IP port). Pay attention to the different details when reading this manual.
FCC Statement
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. It has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.
Operation of this equipment in a residential area is likely to cause interference, in which case the user at their own expense will be required to take whatever measures may be necessary to correct the interference
Any changes or modifications not expressly approved by the manufacture would void the user’s authority to operate the equipment.
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SAFETY PRECAUTIONS
To insure the best from the product, please read all instructions carefully before using the device. Save this manual for further reference.
Unpack the equipment carefully and save the original box and packing material for
possible future shipment
Follow basic safety precautions to reduce the risk of fire, electrical shock and injury
to persons.
Do not dismantle the housing or modify the module. It may result in electrical shock
or burn.
Using supplies or parts not meeting the products’ specifications may cause damage,
deterioration or malfunction.
Refer all servicing to qualified service personnel.To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this
product near water.
Do not put any heavy items on the extension cable in case of extrusion.Do not remove the housing of the device as opening or removing housing may
expose you to dangerous voltage or other hazards.
Install the device in a place with fine ventilation to avoid damage caused by
overheat.
Keep the module away from liquids.Spillage into the housing may result in fire, electrical shock, or equipment damage. If
an object or liquid falls or spills on to the housing, unplug the module immediately.
Do not twist or pull by force ends of the optical cable. It can cause malfunction.Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to
the device before cleaning.
Unplug the power cord when left unused for a long period of time.Information on disposal for scrapped devices: do not burn or mix with general
household waste, please treat them as normal electrical wastes.
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Contents
1. Introduction ................................................................................................................. 6
1.1 Introduction to the VL120014 ............................................................................. 6
1.2 Features ............................................................................................................ 6
1.3 Package List ...................................................................................................... 6
2. Product Appearance of VL120014 ............................................................................... 7
2.1 Front Panel ........................................................................................................ 7
2.2 Rear Panel ......................................................................................................... 8
3. System Connection ...................................................................................................... 9
3.1 Usage Precautions ............................................................................................ 9
3.2 Connection Diagram .......................................................................................... 9
3.3 Connection Procedure ....................................................................................... 9
3.4 System Applications ........................................................................................ 10
4. System Operations .................................................................................................... 10
4.1 IR Control ........................................................................................................ 10
4.2 RS232 Control ................................................................................................. 11
4.2.1 Installation/uninstallation of RS232 Control Software ............................ 11
4.2.2 Basic Settings ........................................................................................ 11
4.2.3 RS232 Communication Commands ...................................................... 12
4.2.4 EDID Management ................................................................................ 17
4.2.4.1 Via RS232 commands ................................................................. 17
4.2.4.2 Via 4-pin EDID DIP switcher ........................................................ 17
4.3 TCP/IP Control................................................................................................. 18
4.3.1 Control Modes ....................................................................................... 18
4.3.2 Control VL120014 via TCP/IP communication software ........................ 20
4.3.3 Control VL120014 via web-based GUI .................................................. 22
4.3.3.1 Scene Menu ................................................................................ 22
4.3.3.2 Control Menu ............................................................................... 23
4.3.3.3 Configuration Properties .............................................................. 24
4.3.4 TCP/IP Configuration ............................................................................. 28
4.3.5 GUI Update............................................................................................ 28
4.4 Firmware Upgrade through USB port .............................................................. 29
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5. Specification ............................................................................................................. 31
5.1 Supported Resolution ..................................................................................... 31
6. Panel Drawing .......................................................................................................... 32
7. Troubleshooting & Maintenance ............................................................................... 32
8. After-sales Service .................................................................................................... 34
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1. Introduction
1.1 Introduction to the VL120014
VL120014 is a professional 4x4 HDMI Matrix Switcher that features receiving up to 4 HDMI2.0& HDCP2.2 compliant signal and output 4 HDMI1.4& HDCP1.4 compliant signal. It provides 4 auxiliary audio ports for de-embeded HDMI audio output. It also boasts powerful EDID management to ensure reliable AV distribution and routing.
The unit is controllable via front panel buttons, IR, RS232, or TCP/IP (optional).
1.2 Features
4x4 HDMI matrix with 4 de-embeded HDMI audio ports;HDMI input ports: support HDMI 2.0, support signal up to 4Kx2K@60Hz & 1080p 3D,
compliant with lower HDMI standards; HDCP2.2 compatible;
HDMI output ports: support HDMI 1.4, capable to transmit 2560x1080 (60Hz) signal,
compliant with lower HDMI standards; HDCP1.4 compatible
Transmit 4Kx2K@60Hz signal up to 15m;SPDIF ports for de-embedded HDMI audio output;Powerful EDID management;Controllable via front panel button, IR, RS232& optional TCP/IP;LCD screen shows real-time I/O connection status;Convenient firmware upgrade through Micro USB port;Easy installation with rack-mounting design.
1.3 Package List
2 x Mounting ears
1 x Pluggable Terminal Block1 x Power adaptor(DC 12V/2A)
1 x VL120014
6 x Screws1 x IR receiver4 x Plastic cushions
1 x IR remote
1 x User manual
Confirm if the product and the accessories are all included, if not, please contact with the dealers.
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2. Product Appearance of VL120014
2.1 Front Panel
Figure 2- 1 Front Panel of VL120014
No.
Name
Description
Power Indicator
Illuminate red when power on; Turn green in standby mode; Blink red when upgrading.
LCD Screen
Display real-time operation status.
OUTPUTS
Output selection buttons, press the buttons to switch input cyclely for the output
Power Trigger
Press to power on/off the switcher
SYST EM MON ITOR
OUTPUTS
POWER
1 2
3
4
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2.2 Rear Panel
Figure 2- 2 Rear Panel of VL120014
No.
Name
Description
INPUTS
HDMI input ports, 4 in total, connect with HDMI sources
OUTPUTS
SPDIF: audio output ports for de-embeded HDMI audio, 4 in total
HDMI: 4 in total, connect with HDMI displays
Control
a) Firmware: Micro USB port for firmware upgrade
b) EDID Switcher: 4-pin EDID DIP switchers to set EDID
data, 1 stands for On, 0 stands for Off. Refer to 4.4 EDID Management for more detials.
c) RS232: Serial control port, connect with control device
d) IR IN: input port for IR control signal, connect with IR
receiver
e) TCP/IP: (optional) TCP/IP port for unit control
DC 12V
Connect with DC 12V 2A power adaptor
Ground
Connect to ground
Pictures shown in this manual are for reference only.
1 2 3 4
ON DIP
FIRMW ARE DC 12V TCP/I PEDID IR IN
On Off
1 2 3 4
1 0
R S232
Tx Rx
SPDIF
43211 2 3 4
SPDIF SPDIF SPDIF
INPU TS
OUTP UTS CONT ROL
1 2 3 4
ON DIP
FIRMWARE TCP/IPEDID IR IN
On Off
1 2 3 4
1 0
R S232
Tx Rx
CONTROL
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3. System Connection
3.1 Usage Precautions
1) System should be installed in a clean environment with prop temperature and
humidity.
2) All of the power switches, plugs, sockets and power cords should be insulated.
3) All devices should be connected before power on.
3.2 Connection Diagram
Figure 3- 1 Connection diagram
3.3 Connection Procedure
Step1. Connect HDMI sources (e.g. DVD) to HDMI INPUTs with HDMI cables. Step2. Connect HDMI displays (e.g. HDTV) to HDMI OUTPUTs with HDMI cables; Step3. Connect speakers/ amplifiers to the AUDIO OUTPUTs with audio cables; Step4.Connect the RS232 ports of control device (e.g. a PC) and VL120014 to enable
serial control.
Step5.Connect the TCP/IP ports of control device (e.g. a PC) and VL120014 to enable
IP control.
Step6. Insert an IR receiver to the IR IN port to enable IR control. Step7.Plug a DC 12V power adapter to the power port of VL120014.
Speaker
PC
DVD
Laptop
VL120014
HDTV
HDTV
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1) When connecting to HDMI2.0 sources, make sure the HDMI cable is compliant with HDMI2.0 to ensure reliable transmission;
2) Connect amplifiers that are capable to decode HDMI audio to the SPDIF ports, or there will be no output on the amplifiers.
3.4 System Applications
As its good performance in control and transmission, the VL120014 can be widely used in computer realm, monitoring, large screen displaying, conference system, television education and bank securities institutions etc.
4. System Operations
4.1 IR Control
Connect an IR receiver to the IR IN port of the switcher, users can control it through the included IR remote. Here is a brief introduction to the IR remote:
Figure 3- 2 IR Remote
Standby: Enter/ exit standby mode
INPUTS: Buttons for input selection
OUTPUTS: Buttons for output selection
I/O Switch Format: INPUT + OUTPUT
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4.2 RS232 Control
4.2.1 Installation/uninstallation of RS232 Control Software
Installation Copy the control software file to the computer connected with
VL120014.
Uninstallation Delete all the control software files in corresponding file path.
4.2.2 Basic Settings
Firstly, connect VL120014 with necessary input devices and output devices. Then, connect it with a PC installed RS232 control software. Double-click the software icon to run this software.
Here we take the software CommWatch.exe as example. The icon is showed as below:
Figure 4- 1 Icon of CommWatch
The interface of the control software is showed as below:
Figure 4- 2 Control Interface of CommWatch
Set the parameters (baud rate, data bit, stop bit and parity bit) correctly to ensure reliable RS232 control.
Parameter Configuration
Monitoring area, indicates whether the command sent works.
Command Sending area
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4.2.3 RS232 Communication Commands
1) “[, ] in the commands are for easy recognition only and not necessary in real operations. Other symbols including ., ,, /, %, ;, ^. are parts of the commands.
2) Feedbacks listed in the column Feedback Example are only for reference, feedbacks may vary according to different operations.
3) Dial the EDID switcher to 1111 before sending commands pertaining to software EDID management (with grey background).
Baud rate: 9600 Data bit: 8 Stop bit: 1 Parity bit: none
Command
Function
Feedback Example
System Commands
/%Lock;
Lock the front panel buttons.
System Locked!
/%Unlock;
Unlock the front panel buttons.
System Unlock!
/^Version;
Inquire the firmware version
VX.X.X
/:MessageOff;
Turn off command feedback from the com port. It will only show simple words like SWITCH OK!”.
/:MessageOff; /:MessageOn;
Turn on command feedback from the com port.
/:MessageOn;
/:FeedbackON;
Enable command feedback on LCD monitor on the front panel (default).
/:FeedbackON;
/:FeedbackOFF;
Disable command feedback on LCD monitor on the front panel (default).
/:FeedbackOFF;
Operation Commands
Undo.
Cancel the previous operation.
Undo Ok!
Demo.
Switch to the “demo” mode, convert input and output in turn like 1B1, 1B2, …4B3, 4B4, 1B1… and so on .The switching interval is 2 seconds. Switch to normal mode by pressing any front panel button or sending any other command
Demo Mode
[x]All.
Transfer signal from input x to all outputs
1 To All.
All#.
Transfer all inputs to corresponding outputs, like 1->1, 2->2
All Through.
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Command
Function
Feedback Example
[x]#.
Transfer signal from input x to output x.
1 Through.
All@.
Switch on all outputs.
All Open.
[x]@.
Switch on output x.
1 Open.
All$.
Switch off all outputs, but except coaxial outputs for digital audio.
All Closed.
[x]$.
Switch off output x.
1 Closed.
[x]B[y1],[y2],[y3] .
Transfer AV signal from input x to output y1, y2, y3
1B2
BlackscreenON[ x].
Switch on input x.
BlackscreenON1.
BlackscreenOF F[x].
Switch off input x.
BlackscreenOFF1.
Save[y].
Save the present operation status to preset command y, y=0~11.
Save To F1
Recall[y].
Recall preset command y, y=0~11.
Recall From F1
Clear[y].
Clear preset command y, y=0~11.
Clear F1
EDIDG[x].
Get EDID data from output x and display it on com port.
EDIDM[X]B[y].
Enable input x to learn the EDID data from output y. If the EDID data is not available, the matrix will set it to initial EDID data.
EDIDM3B1 EDIDC[x]B[y].
Capture the EDID data of output x and save it as No.y EDID, y=1~10,12~14
EDIDC3B1
EDIDExtract[x][y].
Invoke No.y EDID data saved through COM port to input x, y=1~10,12~14
Pick up success
UpgradeSoftwar eEDID[y].
Save the EDID data to No.y EDID, invoke the EDID by sending command EDIDExtract[x][y].
Please send the EDID file Upgrade success
EDIDUpgrade[x] .
Upgrade the EDID data of input x (x=1~4: upgrade the EDID of single input; x=9: upgrade the EDID of all inputs) Send EDID file (.bin) within 10 seconds.
Please send the EDID file Upgrade success
UpgradeIntEDI D[x].
Used for programing customized EDID data x=12~14, please refer to 4.2.4 EDID Management for more details.
Please send the EDID file
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Command
Function
Feedback Example
EDID/[x]/[y].
Invoke embeded EDID data No.y to input x, y=1~10
y=1~10
EDID information
1
720P 2D 5.1CH
2
720P 3D 5.1CH
3
720P 2D 2CH
4
720P 3D 2CH
5
1080P 3D 5.1CH
6
1080P 2D 5.1CH
7
1080P 3D 2CH
8
1080P 2D 2CH
9
2160P 2D 5.1CH
10
2160P 2D 2CH
EDID/4/3
EDIDPCM[x].
Set the audio of input x to PCM in EDID database.
EDIDPCM1
EDIDH[x]B[y].
Copy the EDID data from output x to input y If the EDID data is available and the audio part supports not only PCM format, then force-set it to only support PCM. If the EDID data is not available, it will set to initial EDID.
EDIDH1B1
PWON.
Work normally.
PWON
STANDBY.
Enter standby mode. (Return to normal mode via front panel buttons/ any other command/ IR remote)
STANDBY
/%[x]:[y].
Manage HDCP status of outputs x stands for output port, can be 1~4 or ALL. When x=ALL, it means manage HDCP status of all outputs. y stands for HDCP status, can be 1 (with HDCP) or 0 (not with HDCP).
/%ALL:0.
%0801.
Enable auto HDCP management (HDCP Active)
%0801.
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Command
Function
Feedback Example
%0911.
Reset to factory default. Switch mode: all through; scene/ HDCP status remains the same. The customized EDID data will be deleted automatically.
Factory Default
DigitAudioON[x] .
Enable the SPDIF audio output of output x.
x=1~4, enable the SPDIF audio
output of single output port.
x=9, enable the SPDIF audio output
of all output ports.
DigitAudio ON with Output 4
DigitAudioOFF[ x].
Disable the SPDIF audio output of output x.
x=1~4, disable the SPDIF audio
output of single output port.
x=9, disable the SPDIF audio output
of all output ports.
DigitAudio OFF with Output 4
Inquiry Commands
Status[x].
Check the input channel for output x
AV: 1->1
Status.
Check the input channel for all outputs
AV:1->1 . AV: 4-> 4
%9961.
Return the keylock status.
System Unlock!/System Locked!
%9962.
Check the power status
PWON
%9963.
Check the audio format of EDID database for input x
IN1: PCM IN4: PCM
%9964.
Check the IP and subnet mask of the switcher.
IP 192.168.0.178 SB 255.255.255.0 DHCP 0
%9971.
Inquire connection status for all inputs, N means there is no source, Y means there is connected source.
In 1 2 3 4 Connect N Y Y N
%9972.
Inquire connection status for all outputs, N means there is no display, Y means there is connected display.
Out 1 2 3 4 Connect Y Y N N
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Command
Function
Feedback Example
%9973.
Check the inputs HDCP status, N means its not with HDCP, Y means its with HDCP.
In 1 2 3 4 HDCP N Y Y N
%9974.
Check the outputs HDCP status, N means its not with HDCP, Y means its with HDCP.
Out 1 2 3 4 HDCP N Y Y N
%9975.
Check the I/O switch status.
In 1 2 3 4 Out 1 2 3 4
%9977.
Check the status of digital audio of all outputs, N is for off, Y is for on.
Out 1 2 3 4 Audio N N Y Y
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4.2.4 EDID Management
VL120014 provides with convenient EDID management to create effective communication between the display and sources.
In factory default status (Status: 0000), VL120014 pass through the signals directly, input& output device process the signal automatically. You can invoke other saved EDID data by adjusting the 4-pin EDID DIP switcher or sending corresponding RS232 command.
4.2.4.1 Via RS232 commands
Dial the switchers to 1111 to enable software EDID management.
Invoking embedded EDID data:
Send command “EDID[X]B[y].” to enable input to invoke embedded EDID data of VL120014. For example, send EDID[4]B[3] , the INPUT device (4) will gain embedded EDID data is that 720P 2D 2CH. EDID Copy: Send command “EDIDM[X]B[y].” to enable input to copy the EDID data of a display. For example, send EDIDM[1]B[4] , the INPUT device (1) will gain EDID data from OUTPUT device(4). Program Customized EDID data:
Besides 10 kinds of embedded EDID, this product can program 3 kinds of customized EDID data.
The EDID dial switch should be make sure on the “1111” status.
Copy customized EDID data file (.bin) to the control device (e.g. a PC) Running the RS232 control software, and then send the command
EDIDUpgrade[X], X is 12, 13, or 14, for example, send EDIDUpgrade[12].
According the prompt and send custom EDID data file. When prompt “Update success”, the custom EDID data are set successfully. Send the command EDID[1]B[12], the 1 input channel can invoke this new
customized EDID data.
4.2.4.2 Via 4-pin EDID DIP switcher
Beside EDID can be managed via RS232 commands, VL120014 boasts a 4-pin EDID DIP switcher to manage EEID. Dial the switchers to invoke demanded EDID data
Embedded EDID data: 10 sets in total, the chart below illustrate the 10 Embedded
EDID data.
Custom EDID data: Max at 3 sets
The chart below shows switcher status for custom EDID No.12~14.
No.
Switcher Status
EDID information
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Embedded EDID data
1
0001
720P 2D 5.1CH
2
0010
720P 3D 5.1CH
3
0011
720P 2D 2CH
4
0100
720P 3D 2CH
5
0101
1080P 3D 5.1CH
6
0110
1080P 2D 5.1CH
7
0111
1080P 3D 2CH
8
1000
1080P 2D 2CH
9
1001
2160P 2D 5.1CH
10
1010
2160P 2D 2CH
Customized EDID data
12
1100
Customizable
13
1101
Customizable
14
1110
Customizable
Note:
1) EDID information listed in the above chart is factory default data. Embedded EDID data can be updated by sending command UpgradeIntEDID[x]..
2) Embedded EDID data can also be invoked via command EDID/[x]/[y]..
4.3 TCP/IP Control
4.3.1 Control Modes
TCP/IP default settings: IP is 192.168.0.178, Gateway is 192.168.0.1, and Serial Port is
4001. IP can be changed as you need, Serial Port cannot be changed.
Controlled by single PC
Connect a computer to the TCP/IP port of the VL120014, and set its network segment to the same as the default IP of the VL120014 (192.168.0.178).
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Figure 4- 3 Modify the IP of PC
Controlled by PC(s) in LAN
The VL120014 can be connected with a router to make up a LAN with the PC(s), this make it able to be controlled in a LAN. When control, just make sure the VL120014’s network segment is the same with the router. Please connect as the following figure for LAN control.
Figure 4- 4 Connect to LAN
Step1. Connect the TCP/IP port of the VL120014 to Ethernet port of PC with twisted
pair.
Step2. Set the PCs network segment to the same as the VL120014. Do please
remember the PCs original network segment.
Same network segment as the switcher
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Step3. Set the VL120014s network segment to the same as the router. Step4. Set the PCs network segment to the original one. Step5. Connect the VL120014 and PC(s) to the router. In the same LAN, each PC is
able to control the VL120014 asynchronously.
Then its able to control the device via a TCP/IP communication software.
4.3.2 Control VL120014 via TCP/IP communication software
(Exampled by TCPUDP software)
1) Connect a computer with TCPUDP software to VL120014. Open the TCPUDP software (or any other TCP/IP communication software) and create a connection, enter the IP address and port of VL120014 (default IP: 192.168.0.178, port:8080):
Figure 4- 5 Connect to TCPUDP
2) Enter commands in designed area to control VL120014, see as below:
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Figure 4- 6 Control interface of TCPUDP
Here you will receive the feedback after a command is sent.
Enter your command here. Commands are the same with RS232
commands listed in 4.2.3 RS232 Communication Commands
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4.3.3 Control VL120014 via web-based GUI
In addition to control VL120014 via communication software VL120014 can be controlled via web-based GUI It allows users to interact with VL120014 through graphical icons and visual indicators.
Type 192.168.0.178 in your browser, it will enter the log-in interface shown as below:
Figure 4- 7 Login GUI
This system divides into administrator and user mode.
Administrator mode: User name: admin; Password: admin (default setting) User mode: User name: user; Password: user (default setting). Note: Log in as admin can access more configuration interfaces than user. Here is a
brief introduction to the interfaces.
4.3.3.1 Scene Menu
Type the user name: admin, password: admin, and then click LOGIN, it will show the Scene menu as shown below:
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Figure 4- 8 Scene Menu All ten scenes are shown in above interface. Select a scene and then click Load can invoke the selected scene. Click cancel to cancel the current operation.
4.3.3.2 Control Menu
Click Control to enter the following interface, it provide intuitive I/O connection switching.
Figure 4- 9 Control Menu
The button matrix displays every possible connection between every input and output; users can carry on the connections by clicking corresponding button.
Setting Button
Setting Button
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Buttons 1~4 at the right-bottom corner provides quick saving and recall for overall connection status. For example:
Step1: Select button1 at INPUT column Step2: Select button 1 at OUTPUT column (If all OUTPUT ports in needed, you only
need to click All.)
Step3: Choose a scene that you want to save. Step4: Click Confirm to save the setting or Click Clear to clear set up.
4.3.3.3 Configuration Properties
1. Configuration:
1) Click setting button to enter configuration interfaces.
Figure 4- 10 Embedded EDID
All embedded EDID of VL120014 are shown in the above interface. User can select EDID in accordance with actual needs.
2) Select EDID Copy to enter the following interface:
Return Button
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Figure 4- 11 Copy EDID
The EDID of INPUT device can be gained from OUTPUT devices.
Step1: Select one OUTPUT device that you want to copy its EDID. Step2: Select one or more input devices that need to gain EDID. When select To All
inputs, all input devices will copy the EDID from output device. Step3: Click Confirm” to save the setting or click Cancel” to cancel operation.
3) Select Audio Out to enter the following interface to turn on/off the Audio Output passage.
Figure 4- 12 Audio EDID
Return Button
Return Button
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2. Status:
1) At the top of the interface, click Status to enter the following interface to modify the name and mode of this machine, and then they will be display in LCD screen.
Figure 4- 13 Status- LCD
2) Select Button to enter the following interface to modify the name of buttons.
Figure 4- 14 Status- Button
3) Select Scene to enter the following interface to modify the name of scenes.
Return Button
Return Button
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Figure 4- 15 Status-Scene
3. Network:
At the top of the interface, click Network to enter the following interface to inquire and configure network settings including MAC address, IP address, subnet mask, and Gateway.
Figure 4- 16 Network
5. Password
At the top of the interface, click Password to enter the following interface to inquire and modify the admin or user password.
Return Button
Return Button
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Figure 4- 17 Password
In the above interface, turn on the Front Panel to lock all buttons of machine, they cannot be operated.
4.3.4 TCP/IP Configuration
IP address, subnet mask, and Gateway of VL120014 can be modified via GUI from the above description, but beyond that users can configure the IP port, including IP reset, password reset, and IP module firmware update on the WebServer.
Type the designed website (Default: 192.168.0.178:100, changeable) in your browser. Enter correct username and password to log in the WebServer:
Username: admin; Password: admin Here is the main configuration interface of the WebServer:
Figure 4- 18 TCP/IP Configuration
4.3.5 GUI Update
GUI for VL120014 supports online update in http://192.168.0.178:100. Type the username and password (the same as the GUI log-in settings, modified password will be available only after rebooting) to log in the configuration interface. After that, click
Administration at the source menu to get to Upload Program as shown below:
Return Button
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Figure 4- 19 GUI Update
Select the desired update file and press Apply, it will start upgrading then.
4.4 Firmware Upgrade through USB port
VL120014 boasts a USB port for firmware upgrade on the rear panel. Preparation: copy the upgrade software DfuSe Demonstration& upgrade file (.dfu) to
control PC.
Steps to upgrade the device: Step1. Connect the control PC to the USB port of VL120014. Step2. Reboot VL120014 to enter upgrade mode. Press and hold button 2& 3 when
rebooting. The power indicator will keep blinking in upgrade mode.
Step3. Double-click the icon of upgrade software DfuSe Demonstration (see the figure
below).
Figure 4- 7 Icon of DfuSe Demonstration
It will pop up the following window:
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Figure 4- 8 Upgrade firmware via DfuSe Demonstration
Step4. Click Choose to load desired upgrade file (.dfu). Step5. Click Upgrade to start.
Make sure the button Leave DFU mode is available to ensure control PC and
VL120014 are connected successfully.
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5. Specification
Input
Output
Input
4 HDMI
Output
4 HDMI, 4 SPDIF audio
Input Connector
Female Type-A HDMI
Output Connector
Female Type-A HDMI
3.5mm RCA connector
Standards
HDMI2.0& HDCP2.2
Standards
HDMI1.4& HDCP1.4
Control Ports
Control Ports
1 IR IN (3.5mm jack) 1 TCP/IP (female RJ45) 1 RS232 (3-pin pluggable terminal block)
General
EDID Management
In-built EDID data and manual EDID management Audio Signal
Dolby Digital, DTS, DTS-HD
Max Resolution
4Kx2K, 1080P 3D
Transmission Distance
4Kx2K@60Hz 15m
Power Supply
DC 12V 2A
Power Consumption
13.3W (Full Load)
4.4W (Standby)
Dimension (W*H*D)
436 x 44 x 235 mm
Weight
1.77Kg
Temperature
0 ~ 50
Reference Humidity
10% ~ 90%
Recommend using quality HDMI cables in order to attain prefered transmission
distance and effects.
5.1 Supported Resolution
Display Ratio
Resolutions
4K
4096x2160 (30,50,60 Hz), 3840x2160 (24,25,30 50 60 Hz)
21:9
2560x1080 (60Hz)
16:9
1920x1080(1080P 3D), 1600x900, 1366x768, 1280x720, 1024x576 (60Hz)
16:10
1920x1200,1680x1050, 1440x900, 1360x768,1280x800 (60Hz)
4:3
1600x1200,1400x1050, 1280x1204,1024x768, 800x600,640x480 (60Hz)
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6. Panel Drawing
7. Troubleshooting & Maintenance
Problems
Causes
Solutions
Color losing or no video signal output
The connecting cables may not be connected correctly or it may be broken.
Check whether the cables are connected correctly and in working condition.
Fail or loose connection
Make sure the connection is good
No output image when switching
No signal at the input / output end
Check with oscilloscope or multimeter if there is any signal at the input/ output end.
Fail or loose connection
Make sure the connection is good
Input source is with HDCP while the HDCP compliance is switched off.
Send command /%[x]:[1]. to change HDCP compliance status.
The display doesn’t support the input resolution.
Switch for another input source or enable the display to learn the EDID data of the input.
No output on the amplifiers connected to audio output ports
The amplifiers are not able to decode HDMI audio
Change for amplifiers that are capable to decode HDMI audio.
Cannot control the device via front panel buttons
Front panel buttons are locked.
Send command /%Unlock; to unlock
Cannot control the device
The battery has run off.
Change for new battery.
SYSTEM M ONITOR
OUTPUT S
POWER
1 2
3
4
1 2 3 4
ON DIP
FIRMWAR E DC 12V TCP/IPEDID IR IN
On Off
1 2 3 4
1 0
R S232
Tx Rx
SPDIF
43211 2 3 4
SPDIF SPDIF SPDIF
INPUTS
OUTPUT S CONTRO L
44.00 mm
436.40 mm
23.10 mm
31.80 mm
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via IR remote
The IR remote is broken.
Send it to authorized dealer for repairing.
Beyond the effective range of the IR signal or not pointing at the IR receiver
Adjust the distance and angle and point right at the IR receiver.
Power Indicator remains off when powered on
Fail or loose power connection
Check whether the cables are connected correctly
EDID management does not work normally
The HDMI cable is broken at the output end.
Change for another HDMI cable which is in good working condition.
There is a blank screen on the display when switching
The display does not support the resolution of the video source.
Switch again.
Manage the EDID data manually to make the resolution of the video source automatically compliant with the output resolution.
Cannot control the device by control device (e.g. a PC) through RS232 port
Wrong connection
Check to ensure the connection between the control device and the unit
Wrong RS232 communication parameters
Type in correct RS232 communication parameters: Baud rate:9600; Data bit: 8; Stop bit: 1; Parity bit: none
Broken RS232 port
Send it to authorized dealer for checking.
Static becomes stronger when connecting the video connectors
Bad grounding
Check the grounding and make sure it is connected well.
Cannot control the device by RS232 / IR remote / front panel buttons
The device has already been broken.
Send it to authorized dealer for repairing.
If your problem persists after following the above troubleshooting steps, seek further help from authorized dealer or our technical support.
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8. After-sales Service
If there appear some problems when running the device, please check and deal with the problems reference to this user manual.
1) Product Limited Warranty: EET Europarts A/S warrants that its products will be
free from defects in materials and workmanship for three years, which starts from the first day the product leaves warehouse (check the SN mark on the product). Proof of purchase in the form of a bill of sale or receipted invoice must be presented to obtain warranty service.
2) What the warranty does not cover:
Warranty expiration.Factory applied serial number has been altered or removed from the product.Damage, deterioration or malfunction caused by:
Normal wear and tearUse of supplies or parts not meeting our specificationsNo certificate or invoice as the proof of warranty.The product model showed on the warranty card does not match with the
model of the product for repairing or had been altered.
Damage caused by force majeure.Other causes which does not relate to a product defect
Delivery, installation or labor charges for installation or setup of the product
3) Technical Support: Email to our after-sales department or make a call, please
inform us the following information about your cases.
Product version and name.Detailed failure situations.The formation of the cases.
Remarks: For any questions or problems, please try to get help from your local distributor, or email EET at: obsupport@eet.dk
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