Vive Comfort TP-S-955CR Installation Manual

Installation Manual

Thermostat Application Guide

Description

Gas or Oil Heat

Electric Furnace
Heat Pump (No Aux. or Emergency Heat)
Heat Pump (With Aux. or Emergency Heat)

Multi-Stage Systems

Heat Only Systems
Cool Only Systems

Millivolt

Yes

Yes
Yes

Yes
Yes

Yes

Power Type

Battery Power
Hardwire (Common Wire)
Hardwire (Common Wire) with
Battery Backup

Table of Contents

Installation Tips
Thermostat Quick Reference
Private Label Badge
Wiring
Wiring Diagrams
Technician Setup Menu
Programming
Features
Remote Sensor Operation
Specications

Page

A trained, experienced
technician must install this
product.

Carefully read these
instructions. You could damage
this product or cause a
hazardous condition if you fail
to follow these instructions.

Una version en español de este

manual se puede descargar en
la pagina web de la compañia.

Rev. 1802

U.S. Registered Trademark. Patents pending
Copyright 2018 All Rights Reserved.

5-7

8

13-18

1

2-4

Yes
Yes

21-28

Mount Thermostat

Align the 4 tabs on the subbase with
corresponding slots on the back of the
thermostat, then push gently until the
thermostat snaps in place.

Installation Tips

2

Note: To ensure a solid t between the

thermostat and the subbase:

1. Mount subbase to a at wall

2. Use screws provided

3. Drywall anchors should be ush with the wall

4. Wires should be pushed into the wall

Installation Tips

The thermostat should be installed approximately 4 to 5 feet above the
oor. Select an area with average temperature and good air circulation.

• Close to hot or cold air ducts

• That are in direct sunlight

• With an outside wall behind the thermostat

• In areas that do not require conditioning

• Where there are dead spots or drafts (in corners or behind doors)

• Where there might be concealed chimneys or pipes

Wall Locations

Pick an installation location that is easy for the user to access. The temperature
of the location should be representative of the building.

Installation Tip

Do not install thermostat in these locations:

3

4

Installation Tips

30

Vertical Mount

Horizontal Mount

For horizontal mount put one screw on
the left and one screw on the right.

All of our products are mercury free. However, if the product you are
replacing contains mercury, dispose of it properly. Your local waste
management authority can give you instructions on recycling and
proper disposal.

Mercury Notice

Failure to disconnect the power before beginning to install this product
can cause electrical shock or equipment damage.

Installation Tip: Electrical Hazard

For vertical mount put one screw on
the top and one screw on the bottom.

Subbase Installation

11-12

9-10

P.O. Box 3377
Springeld, MO 65808-3377

31

29

Vive Comfort

Toll Free : 888-776-1427
Web: www.vivecomfort.com
Hours of Operation: M-F 9AM - 6PM Eastern

TP-S-955CR

Terminal Designations

This thermostat is shipped from the factory to operate a conventional heating
and cooling system. This thermostat may also be congured for a heat pump
system. See the “heat pump” conguration step on page 17 of this manual to
congure the thermostat for heat pump applications.

WiringWiring

Caution:
Electrical Hazard

All components of the control
system and the thermostat
installation must conform to
Class II circuits per the NEC Code.

Warning:

Do not overtighten terminal
block screws, as this can
damage the terminal block.
A damaged terminal block
can keep the thermostat
from tting on the subbase
correctly or cause system
operation issues.

Installation Tip

Max Torque = 6in-lbs.

Wiring

If you are replacing a thermostat,
make note of the terminal
connections on the thermostat that
is being replaced. In some cases
the wiring connections will not be
color coded. For example, the
green wire may not be connected
to the G terminal.

Loosen the terminal block screws.
Insert wires then retighten the
terminal block screws.

Place nonammable insulation into
the wall opening to prevent drafts.

1.

2.

3.

Wiring Tips

C Terminal

The C (common wire) terminal does
not have to be connected when the
thermostat is powered by batteries.

Wire Specications

Use shielded or non-shielded 18-22
gauge thermostat wire.

Failure to disconnect the power
before beginning to install this
product can cause electrical shock
or equipment damage.

Note:

In many heat pump systems with
no emergency heat relay, a jumper
can be installed between E and
W2 to turn thermostat into a single
stage control for Emergency Heat
Operation.

Thermostat Quick Reference

The low battery indicator is displayed when the AA battery power is low. If the user
fails to replace the battery within 21 days, the screen will only show the low battery
indicator but maintain all functionality. If the user fails to replace the batteries after
an additional 21 days (days 22-42 since rst “low battery” display) the setpoints will
change to 55˚F (Heating) and 85˚F (Cooling). If the user adjusts the setpoint away from
either of these, it will hold for 4 hours then return to either 55˚F or 85˚F. After day 63
the batteries must be replaced immediately to avoid freezing or overheating because
the thermostat will shut the unit o until the batteries are changed.

Important

Indicates the current room temperature

Time and day of the week

System Operation Indicators: HEAT ON, COOL ON and stages are shown

when these systems are running. NOTE: The compressor delay feature is
active if these icons are ashing. The compressor will not turn on until the 5
minute delay has elapsed.

Setpoint: Displays the user selectable setpoint temperature

HOLD is displayed when thermostat program is permanently overriden.

Low Battery Indicator: Replace batteries when this indicator is shown.

Program Menu Options: Show dierent options during programming.

Time Periods - Shows the 4 time Periods for Residential. 2 or 4 Commercial

time periods Occupied/Unoccupied are shown in this text eld.

Getting to know your thermostat

Thermostat Quick Reference

5

6

9

10

Battery Installation

Battery installation is recommended even if the thermostat is
hardwired (C terminal connected). When the thermostat is hardwired
and batteries are installed, the thermostat will activate a compressor
delay of 5 minutes when it detects a power outage from the hardwired
power supply.

Important:

High quality alkaline batteries are recommended.
Rechargeable batteries or low quality batteries
do not guarantee a 1-year life span.

Insert 2 AA Alkaline batteries
(included). High quality alkaline
batteries are recommended.

Simple operating instructions
are found on the back of the
battery door.

Clean Display: Will disable screen for 30 seconds to allow cleaning. A press
and hold of clean also will reset lter change and other reminders.

Keypad Lockout Icon

10

Clean

Display

Technician

Setup

Em. Heat

Cool

Heat

Auto

SYSTEM

HEAT ON

STAGE
1 2 3 4

COOL ON

Mon Tue Wed Thu Fri Sat Sun

AM
PM

Set At

WAKE
LEAVE

RETURN

SLEEP

HOLD

9

8

7

3

2

1

1

2

3

7

8

9

10

Outdoor temperature sensor, Indoor temperature sensors, and Slab sensor
wiring diagrams are located in the sensor manuals. See page 18 in tech setup.

Note:

Terminal

2 Heat 2 Cool
Conventional

System

2 Heat 2 Cool

Heat Pump

System

3 Heat 2 Cool

Heat Pump

System

RC

RH

C

B

O

G

W/E

Y

Y2

W2

Transformer power

(cooling)

Transformer power

(heating)

Transformer common

Energized in heating

Energized in cooling

Fan relay

First stage of heat

First stage of cool

Second stage of cool

Second stage of heat

Transformer power

(cooling)

Transformer power

(heating)

Transformer common

Heat pump changeover

valve energized in heating

Fan relay

First stage of

emergency heat

First stage of heat & cool

Second stage of cool

Auxiliary heat relay,

second stage of heat

Heat pump changeover

valve energized in cooling

Transformer power

(cooling)

Transformer power

(heating)

Transformer common

Heat pump changeover

valve energized in heating

Fan relay

First stage of

emergency heat

First stage of heat & cool

Second stage of cool

& second stage of heat

Auxiliary heat relay,

third stage of heat

Heat pump changeover

valve energized in cooling

S1/S2

Remote Sensor Remote Sensor Remote Sensor

Getting to know your thermostat

Glow in the dark light button

Fan Key

System Key

Setpoint buttons

Menu button

LCD Display

Gently slide a screwdriver into the
bottom edge of the badge. Gently
turn the screwdriver counter
clockwise. The badge is held on by
a magnet in the well of the battery
door. The badge should pry o easily.

DO NOT USE FORCE.

About The Badge

All of our thermostats use the same universal magnetic badge. Visit the
company website to learn more about our free private label program.

Private Label BadgeThermostat Quick Reference

7

8

11

12

Wiring Diagrams Wiring Diagrams

Typical 2H/2C System: 1 Transformer Typical 2H/2C System: 2 Transformer

Typical 3H/2C or 2H/1C Heat Pump System

Typical Heat-Only System

Typical Heat Only System With Fan

Typical Cool-Only System

HEAT RELAY

RC
RH

Y
C

W/E

G

C

R

L2
L1(HOT)

FAN RELAY

HEAT RELAY

RC
RH

Y
C

W/E

G

C

R

L2
L1(HOT)

FAN RELAY

COMPRESSOR

RELAY

C

R

L2
L1(HOT)

RC

RH

Y
C

G

Power supply

Factory-installed jumper. Remove only when installing on 2-transformer systems

Use either O or B terminals for changeover valve

Optional 24 VAC common connection when thermostat is used in battery power mode

W/E

RC
RH

Y
C

W/E

G

W2

Y2

COMPRESSOR

RELAY

FAN RELAY

AUXILIARY

HEAT RELAY

COMPRESSOR

RELAY 2

COOL CHANGE

OVER VALVE

HEAT CHANGE

OVER VALVE

C

R

L2
L1(HOT)

REMOVE JUMPER

RC
RH

Y
C

W/E

G

W2

Y2

C

R

L2
L1(HOT)

C

R

L2
L1(HOT)

COMPRESSOR

RELAY

HEAT RELAY

FAN RELAY

HEAT RELAY 2

COMPRESSOR

RELAY 2

RC
RH

Y
C

W/E

G

W2

Y2

COMPRESSOR

RELAY

FAN RELAY

HEAT RELAY 2

COMPRESSOR

RELAY 2

HEAT RELAY

C

R

L2
L1(HOT)

O
B

EMERGENCY

HEAT RELAY

Magnet in door

Use the bevel on lower ridge

3

2

1

1

2

3

Note:

In many systems with no emergency heat relay a jumper can be installed
between W/E and W2.