All rights reserved. No part of this document may be reproduced in any form or by any means, electronic or mechanical,
including photocopying, recording, or by any information storage and retrieval system, without written permission from
Viv at o, In c.
“Vivato” is a U.S. registered trademark of Vivato, Inc.
Who Should Read This Document?
The Vivato Wi-F AP/Bridge and Wi-Fi Base Station system introduces a new category of Wi-Fi products. Anyone installing
this product, configuring this product for operation, or performing network management operations involving this product,
should read this document before working with the Wi-Fi AP/Bridge.
Printing This Document
To print this document from the User Guide.PDF file, open the file in Adobe® Acrobat® or Acrobat Reader® and select
File>Page Setup. Configure your printer to print 8.5”x11”, portrait orientation, 2-sided. Unless you need the entire manual
printed, Vivato suggests that you print only the required portion(s).
VIVATO, INC. END USER LIMITED WARRANTY AND LICENSE TERMS
VIVATO, INC. END USER LIMITED WARRANTY AND LICENSE TERMS
LIMITED WARRANTY
Vivato, Inc. ("Vivato") warrants that the hardware of the Vivato products ("Product") will be free
from defects in material and workmanship under normal use for a period of one (1) year (i) if purchased
directly from Vivato, from the date of shipment by Vivato to End User, or (ii) if purchased from a Vivato
authorized reseller ("Reseller"), from the date of shipment by Reseller to End User. Vivato warrants that the
media upon which software (“Software”) is provided will be free from defects in material and workmanship
under normal use for a period of ninety (90) days (i) if purchased directly from Vivato, from the date of
shipment by Vivato to End User, or (ii) if purchased from a Reseller, from the date of shipment by Reseller
to End User. Except for the forgoing, the Software is provided "AS IS" with all faults and without warranty
of any kind. This limited warranty extends only to the End User who is the original purchaser of the
Product and licensee of the Software and may not be transferred to any other party. The date of original
shipment of Product and Software shall be determined by the information on file at Vivato regarding End
User in accordance with Vivato's then current procedures.
REMEDY
End User's sole and exclusive remedy, and Vivato's entire liability under this Limited Warranty in
the event that Product or Software does not perform as warranted above, will be, at Vivato's or its service
center's option, to repair or replace such Product or Software or to refund the purchase price paid for such
Product or Software. Vivato's obligations hereunder are conditioned upon the return, freight pre-paid of the
alleged affected Product or Software in accordance with Vivato's or its service centers then current Return
Material Authorizations ("RMA") procedure. All warranty claims shall be directed to Vivato’s technical
assistance center as designated by Vivato’s web site (www.vivato.net). Vivato or its authorized repair
center shall have the right to inspect the Product or Software claimed as not performing as warranted.
This warranty is conditioned upon receipt by Vivato of notice of any alleged covered manufacturing defect
in material or workmanship within thirty (30) days after discovery, subject to the warranty period. In no
event shall Vivato be responsible for any costs associated with the removal (or re-installation) of Product or
Software from (or into) items into which such Product or Software have been integrated by Buyer (or other
third parties), or costs associated with other products into which the Product or Software may have been
integrated or used.
After receiving an RMA for Product or Software, End User shall ship such Product, Software or
component thereof, clearly identifying it with its RMA, to Vivato’s designated repair facility in its original
shipping cartons or equivalent, freight prepaid. Damage to Product or Software that occurs during return
shipment will not be covered by this warranty. Upon receipt of the Product or Software returned in
accordance with Vivato's then current RMA procedure, Vivato, at its option, shall (i) repair or replace such
Product, Software or component thereof with equivalent or better, new or refurbished Product, Software or
parts, and shall return the repaired or replaced Product or Software to End User freight prepaid by Vivato,
or (ii) refund the purchase price of such Product or Software. The remainder of the original warranty
coverage shall apply to such repaired or replacement Product or Software.
LIMITATIONS OF WARRANTY
This warranty does not apply to Product or Software which fails to perform as warranted due to: (a)
improper handling, installation, removal, repair, maintenance, abuse or improper use; (b) damage caused
by vandalism, severe weather, lightning, chemical hazards, fire, contact with high-voltage power lines or
other electrical stress; (c) repairs, modifications, or any alterations performed or attempted by End User or
VIVATO, INC. END USER LIMITED WARRANTY AND LICENSE TERMS
any third party, unless authorized by Vivato as stated below; (d) use in conjunction with equipment which is
not compatible with Product or Software; (e) documentation errors; (f) software errors; or (g) Product or
Software provided to End User for evaluation, testing, demonstration or other purposes for which Vivato
does not receive payment of purchase price or license fee.
Vivato does not warrant or accept any responsibility for Product or Software, which has been
repaired or altered by anyone other than Vivato, or a Vivato authorized service center. In the event of any
such unauthorized repairs or alterations, this warranty shall become void. No agent, distributor, Reseller or
representative is authorized to make any warranties or to assume any liabilities on behalf of Vivato.
Vivato shall make the final determination as to the existence and cause of any alleged defect of
Product or Software. Non-payment of invoices for Product or Software, within the stated terms, shall
cause this warranty to be suspended until late invoices are fully paid.
If the Product or Software is found to have been damaged due to misuse, abnormal operating
conditions, or unauthorized repair, the repairs and/or replacement of such Product or Software will be done
at End User’s expense under Vivato's then current time and material repair terms. In such event, an
estimate of the cost of repairs and/or replacement will be submitted to End User for approval before the
work is started. If the returned Product or Software is found by Vivato to be in compliance with this Limited
Warranty, Vivato may charge a fee for the evaluation, which may include reasonable travel and expenses,
if applicable.
Minor or non-substantive defects or deviations, or errors or omissions of Product or Software shall
not constitute a warranty defect. End User understands and acknowledges that the form, function and
operation of the Product and Software will change from time to time.
EXCEPT AS SPECIFIED HEREIN, VIVATO MAKES NO OTHER WARRANTIES WITH
RESPECT TO PRODUCT AND SOFTWARE AND DISCLAIMS AND EXCLUDES ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, TO THE EXTENT ALLOWED BY APPLICABLE LAW,
INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
USE, SATISFACTORY QUALITY, WARRANTIES OF NON-INFRINGEMENT OR WARRANTIES
ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. ALL SUCH
WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED. VIVATO DOES NOT WARRANT THAT THE
PRODUCT OR SOFTWARE IS ERROR-FREE OR THAT OPERATION OF THE PRODUCT OR
SOFTWARE WILL BE SECURE OR UNINTERRUPTED AND VIVATO HEREBY DISCLAIMS ANY AND
ALL LIABILITY ON ACCOUNT THEREOF. This disclaimer and exclusion shall apply even if the
express warranty set forth herein fails in its essential purpose.
LIMITATION OF LIABILITY
NOTWITHSTANDING ANYTHING ELSE, VIVATO SHALL NOT BE LIABLE TO END USER OR
ANY THIRD PARTY UNDER ANY PROVISION HEREIN OR UNDER ANY CONTRACT, NEGLIGENCE,
STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY, FOR ANY INCIDENTAL,
CONSEQUENTIAL, EXEMPLARY, PUNITIVE, INDIRECT OR SPECIAL DAMAGES, OR COST, OR FOR
THE COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCT, SOFTWARE, OR SERVICES,
WHETHER OR NOT VIVATO OR ANYONE ELSE HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. IN NO EVENT SHALL VIVATO BE LIABLE FOR ANY AMOUNT IN EXCESS OF
THE AGGREGATE AMOUNT PAID BY END USER TO VIVATO FOR THE PRODUCT AND SOFTWARE,
DURING THE SIX MONTHS PREVIOUS TO THE TIME THE CLAIM ARISES. THE RIGHT TO
RECOVER DAMAGES WITHIN THE LIMITATIONS SPECIFIED IN THIS SECTION IS END USER'S
EXCLUSIVE ALTERNATIVE REMEDY IN THE EVENT ANY OTHER CONTRACTUAL REMEDY FAILS
VIVATO, INC. END USER LIMITED WARRANTY AND LICENSE TERMS
IN ITS ESSENTIAL PURPOSE.
END USER LICENSE
PLEASE READ THIS BEFORE INSTALLING, USING OR
DOWNLOADING VIVATO SUPPLIED PRODUCT OR
SOFTWARE.
THIS END USER LICENSE ("EULA") IS A LEGAL AGREEMENT BETWEEN YOU AS "END USER"
(AS EITHER AN INDIVIDUAL OR A SINGLE ENTITY) AND VIVATO, INC. ("VIVATO") REGARDING
VIVATO PRODUCT ("PRODUCT") AND SOFTWARE ("SOFTWARE"). SOFTWARE INCLUDES ALL
SOFTWARE, ASSOCIATED MEDIA, ANY PRINTED MATERIALS, AND ANY "ONLINE" OR
ELECTRONIC DOCUMENTS. BY INSTALLING, USING OR DOWNLOADING VIVATO SUPPLIED
PRODUCT OR SOFTWARE, YOU ARE CONSENTING TO BE BOUND BY THIS LICENSE. IF YOU DO
NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE, THEN VIVATO IS UNWILLING TO LICENSE
THIS PRODUCT AND SOFTWARE TO YOU. IN SUCH EVENT: (A) DO NOT INSTALL, USE OR
DOWNLOAD THE VIVATO SUPPLIED PRODUCT OR SOFTWARE, AND (B) YOU MAY RETURN THE
VIVATO SUPPLIED PRODUCT OR SOFTWARE FOR A FULL REFUND. YOUR RIGHT TO RETURN
AND REFUND EXPIRES 30 DAYS AFTER PURCHASE FROM VIVATO OR AN AUTHORIZED VIVATO
RESELLER, AND THIS RIGHT APPLIES ONLY IF YOU ARE THE ORIGINAL PURCHASER.
The following terms govern your use of the Product or Software except to the extent a particular
Product or Software: (a) is the subject of a separate written agreement signed by both an
authorized representative of Vivato and End User ("Written Agreement"), (b) includes separate
“click-on” license agreement as a part of the installation and/or download process ("Click-On
Agreement"), or (c) separate terms are provided by Vivato for particular Product or Software
("Separate Terms"). To the extent of a conflict between the provisions of the foregoing documents,
the order of precedence shall be (1) the Written Agreement, (2) the Click-On Agreement, (3) the
Separate Terms, and (4) this End User License.
1.License. End User is granted a limited, nonexclusive and nontransferable license to use the
Product (including the object code version of the Software) solely for its own internal business
operations in accordance with the accompanying documentation. Except as expressly permitted
by such license, End User shall not use, reproduce, make, have made, import, offer for sale, sell,
You must heed any and all safety precautions and warnings in this document or indicated on the Vivato
Wi-Fi AP/Bridge whenever you are operating or servicing this product. Failure to comply with all
precautions and warnings found in this document violates the design, manufacture, and intended use
requirements of the product. Vivato, Inc. assumes no liability for the operator’s failure to obey these
warnings and cautions.
The person installing the Vivato Wi-Fi AP/Bridge must be qualified by Vivato, Inc. or by a Vivato
authorized reseller.
This product must only be serviced by qualified Vivato personnel or its
certified agent.
Power Supply: A separate direct current (DC) power supply is shipped with the Vivato Wi-Fi
AP/Bridge. Do not attempt to use a substitute power supply unless it has been approved by Vivato for
use with this product.
Do not operate this product in an explosive atmosphere or in the presence of flammable gases or
fumes, or in the presence of unshielded blasting caps.
To protect against fire, replace any fuses in the product with those of the same voltage, current rating,
and type. Never short-circuit fuse holders or use modified fuses.
Keep away from energized circuits. Only qualified Vivato service personnel or its certified agent may
remove the outer covers of the product. Hazardous voltages may be present any time a cover is removed,
even if the product is not turned on.
Do not operate this product if damage is indicated. Refer servicing or repair to qualified Vivato
personnel or its certified agent.
Do not service or adjust this product by yourself. It is recommended that someone else is present who
can render first aid in the event that electrical shock or other injury occurs.
Do not substitute any parts or modify the product. Any unauthorized changes to the product could
result in compromising the safety features or the correct operation of the product. Refer any service or
repair to authorized Vivato personnel or its certified agent.
FCC Declaration of Conformity
Responsible Party
Manufactured by Vivato, Inc.
139 Townsend Street, Suite 200
San Francisco, CA 94107, USA
Phone: (415) 495-1111, Fax (425) 495-6430
Product: Vivato, Inc. Wi-Fi AP/Bridge
This product is intended for home or office use.
The Vivato Wi-Fi Wi-Fi AP/Bridge has been evaluated under FCC Bulletin OET 65C and found to be
compliant to the requirements set forth in CFR 47 15.247 (b) (4) addressing RF Exposure from radio
frequency devices. The Wi-Fi Wi-Fi AP/Bridge should be at least 20 cm (7.8 in.) from people when
operating using the supplied 2 dBi antennas, and at least 1 m (39 in.) when using the approved alternate
antennas listed in Table 1—Tested Antenna Configurations on page 11.
Interference and Equipment Limits
This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC
Rules. As such, operation of this equipment may not cause harmful interference and this equipment
must accept any interference received including interference that may cause undesired performance.
This equipment generates, uses, and radiates radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference. Contact Vivato personnel if
interference is detected.
Note: Warning - This Part 15 radio device operates on a non-interference basis with other devices
operating at this frequency when using the listed equipment. Vivato, Inc. is not responsible for any
interference caused by unauthorized modification or configuration programming of this device or by the
substitution or attachment of antennas or equipment other than that specified by Vivato, Inc. Violations
of these conditions will void the user's authority to operate this device. This device must not be
co-located with other transmitters and antennas.
This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a residential environment. This equipment generates,
uses, and radiates radio frequency energy, and if not installed and used in accordance with the
instructions, may cause harmful interference. However, there is no guarantee that interference will not
occur. If this equipment does cause interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to correct the interference by
one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician.
Operation With Antennas Not Included With The AP/Bridge
The combinations of antennas listed in Table 1—Tested Antenna Configurations on page 11 have
been tested with the Vivato Wi-Fi AP/Bridge and have shown to comply with FCC Part 15 rules when
used in the test configurations shown in Figure 1— Test Configurations for Antenna Qualification
on page 11.
For technical support, contact your Vivato reseller or visit the Vivato Customer Support website.
Go to www.vivato.net and select the Customer Support link. Enter the required information for setting
up a user account. A support password is e-mailed to you after validating the information. You can then
search the online knowledge base for information by clicking on “Find Answers / Questions”. You can
also access that latest firmware downloads and user documents from the support site.
To provide feedback on our documentation:
Feedback on the documentation shipped with the Vivato Wi-Fi Wi-Fi AP/Bridge is greatly appreciated,
and will always be reviewed by our Technical Publications department. Please send your suggestions to
manuals_feedback@vivato.net or click on the “Send Documentation Feedback” link at the bottom
of each online documentation page on the Vivato CD. (Please use the Customer Support link mentioned
above for product support issues.)
The Vivato Wi-Fi AP/Bridge is a two channel unlicensed (FCC Part 15) wireless device operating in
the 2.4 GHz Industrial/Scientific/Instrumentation (ISM) band, providing network connections to Wi-Fi
(IEEE 802.11b) client devices.
The Vivato Wi-Fi AP/Bridge, as part of the Vivato Wi-Fi System, replaces previous micro cellular style
Wi-Fi deployments, while providing the highest level of wireless security and system management.
The Wi-Fi AP/Bridge allows point-to-multipoint packet transmission to client devices through standard
2.0 dBi antennas. The integrated radio cards have a higher transmit power (200mW) than most
conventional Access Points. This design allows one Wi-Fi AP/Bridge to provide high bit rate network
coverage to larger spaces requiring Wi-Fi coverage.
The Vivato Wi-Fi AP/Bridge is intended solely for indoor use, but can be combined with either version
of the Vivato Wi-Fi Base Station (indoor or outdoor) to provide Wi-Fi service in almost any
environment.
Introduction
Ethernet port link
activity LED is on
when this port
connected to a
network, and
blinks with network
activity.
The AP/Bridge can be powered over an Ethernet cable, eliminating the need for separate power and
Ethernet cabling. Contact your Vivato added reseller, or view the list of accessories on the Vivato.net
website, for information about various powered Ethernet solutions.
Omni-directional Antennas
The AP/Bridge is equipped with two reverse-polarity TNC antenna connectors and includes two
omni-directional antennas.
Ethernet and Serial Ports
The LAN (Ethernet) port accepts an RJ-45 connector, linking the AP/Bridge to a 10/100 Ethernet LAN.
This connection can also be used to provide power to the AP/Bridge.
The RS232 (serial) port provides console access to the management system in the AP/Bridge by
connecting the supplied serial cable to a computer’s RS-232 (COM) port and running a terminal
emulator program.
Reset To Factory Defaults
Pressing and holding the RESET button in for at least three seconds re-configures the AP/Bridge to use
the factory default settings, and deletes the previous configuration file.
Metal Enclosure
The AP/Bridge is enclosed in a metal case which has adequate fire resistance and low smoke-producing
characteristics suitable for operation in an indoor environment.
IEEE 802.11 ISM-Band Channel Operation
The Vivato Wi-Fi AP/Bridge can communicate on any two channels in the IEEE channel set (although
the default channel assignment of 1 and 11 should be used for best results). Both channels can operate
at the maximum data rate of up to 11 Mbps. The AP/Bridge can be configured to communicate with
clients and with a Vivato Wi-Fi Base Station (using a Wireless Distribution System (WDS) connection) .
Multi-AP/Bridge Operation for Extended Coverage
Each Wi-Fi AP/Bridge contains one 10/100 Base-T Ethernet port and two wireless interfaces. Multiple
Wi-Fi AP/Bridges can be connected using a wired or a wireless connection to extend Wi-Fi coverage and
provide maximum deployment flexibility.