Transcendent Series 4, 8, 16, and 32
Channel HD-TVI / AHD / 960H / IP
VITEK
FEATURES:
• 4, 8, 16, or 32 Channel HD-TVI/AHD/960H BNC Inputs + IP Camera Support
• 1-Channel IP Camera Support (VT-TTAR410 / VT-TTAR810) / 4-Channel IP Camera
Support (VT-TTAR1620 & VT-TTAR3280)
• Simple plug and play, point-to-point connection from camera to DVR
• H.264 Compression
• HDMI, VGA, and BNC (Spot) Video Outputs
• 2-Way Audio
• PTZ Control over RS-485
• 4 Alarm inputs / 1 Alarm Output
• Pentaplex: Live Display / Record / Playback / Backup / Remote Access
• 1 Internal SATA2/SATA3 HDD Slot supporting up to 6TB (VT-TTAR410 / VT-TTAR810)
/ 2 Internal SATA2/SATA3 HDD Slots supporting up to 12TB (VT-TTAR1620) / 8
Internal SATA2/SATA3 HDD Slots supporting up to 48TB (VT-TTAR3280) /
• Applications for iOS & Android
• Remote Viewing over the Internet via Web Browser or LAN
• Mac OS® Client & CMS Central Management Software Included
• Supports both Dynamic and Static IP Addresses
• Control locally via USB Mouse or IR Remote control
VT-TTAR Series
Digital Video Recorders
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Notes
l Please read this user manual carefully to ensure that you can use the device correctly and
safely.
l There may be several technically incorrect places or printing errors in this manual. The
updates will be added into the new version of this manual. The contents of this manual are
subject to change without notice.
l This device should be operated only from the type of power source indicated on the
marking label. The voltage of the power must be verified before using the same. Kindly remove
the cables from the power source if the device is not to be used for a long period of time.
l Do not install this device near any heat sources such as radiators, heat registers, stoves or
other devices that produce heat.
l Do not install this device near water. Clean only with a dry cloth.
l Do not block any ventilation openings and ensure proper ventilation around the machine.
l Do not power off the device at normal recording condition.
l This machine is for indoor use only. Do not expose the machine in rain or moist
environment. In case any solid or liquid get inside the machine’s case, please turn off the
device immediately and get it checked by a qualified technician.
l Do not try to repair the device by yourself without technical aid or approval.
l When this product is in use, the relevant contents of Microsoft, Apple and Google will be
involved in. The pictures and screenshots in this manual are only used to explain the usage of
our product. The ownerships of trademarks, logos and other intellectual properties related to
Microsoft, Apple and Google shall belong to the above-mentioned companies.
l This manual is suitable for many models. All examples and pictures used in the manual are
from one of the models for reference purpose.
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Contents
Contents .................................................................................... 2
1 Introduction ......................................................................... 6
1.1 Summary ................................................................................... 6
1.2 Features .................................................................................... 6
1.3 Front Panel Descriptions ......................................................... 8
1.4 Rear Panel Descriptions .......................................................... 9
1.5 Connections ............................................................................ 12
2 Basic Operation Guide ..................................................... 13
2.1 Startup & Shutdown ............................................................... 13
2.1.1 Startup ................................................................................ 14
2.1.2 Shutdown ........................................................................... 14
2.2 Remote Control ...................................................................... 14
2.3 Mouse Control ........................................................................ 16
2.4 Text-input Instruction ............................................................ 16
2.5 Common Button Operation ................................................... 17
3 Wizard & Main Interface ................................................... 17
3.1 Startup Wizard ........................................................................ 17
3.2 Main Interface ......................................................................... 21
3.2.1 Main Interface Introduction ................................................. 21
3.2.2 Setup Panel ........................................................................ 23
3.2.3 Main Functions ................................................................... 25
4 Camera Management ....................................................... 26
4.1 Signal Access Set .................................................................. 26
4.2 Add/Edit Camera .................................................................... 26
4.2.1 Add Camera ....................................................................... 26
4.2.2 Edit Camera ....................................................................... 28
4.3 Add/Edit Camera Group ......................................................... 28
4.3.1 Add Camera Group ............................................................ 28
4.3.2 Edit Camera Group ............................................................ 29
5 Live Preview Introduction ................................................ 29
5.1 Preview Interface Introduction .............................................. 29
5.2 Preview Mode ......................................................................... 31
5.2.1 Preview By Display Mode ................................................... 31
5.2.2 Quick Sequence View ........................................................ 32
5.2.3 Scheme View In Sequence ................................................ 32
5.2.4 Spot View ........................................................................... 34
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5.3 Preview Image Configuration ................................................ 34
5.3.1 OSD Settings ...................................................................... 34
5.3.2 Image Settings ................................................................... 35
5.3.3 Mask Settings ..................................................................... 35
5.3.4 Image Adjustment .............................................................. 36
6 PTZ ..................................................................................... 38
6.1 PTZ Control Interface ............................................................. 38
6.2 Preset Setting ......................................................................... 42
6.3 Cruise Setting ......................................................................... 43
6.4 PTZ Protocol Setting .............................................................. 43
7 Record & Disk Management ............................................ 44
7.1 Record Configuration ............................................................ 44
7.1.1 Mode Configuration ............................................................ 44
7.1.2 Advanced Configuration ..................................................... 46
7.2 Encode Parameters Setting .................................................. 46
7.3 Schedule Setting .................................................................... 47
7.3.1 Add Schedule ..................................................................... 47
7.3.2 Record Schedule Configuration ......................................... 50
7.4 Record Mode ........................................................................... 50
7.4.1 Manual Recording .............................................................. 50
7.4.2 Timing Recording ............................................................... 51
7.4.3 Motion Based Recording .................................................... 51
7.4.4 Sensor Based Recording ................................................... 51
7.5 Disk Management ................................................................... 51
7.5.1 Storage Mode Configuration .............................................. 51
7.5.2 View Disk and S.M.A.R.T. Information ............................... 52
8 Playback & Backup .......................................................... 52
8.1 Instant Playback ..................................................................... 52
8.2 Playback Interface .................................................................. 53
8.3 Record Search & Playback .................................................... 55
8.3.1 Search & Playback by Time-sliced Image .......................... 55
8.3.2 Search & Playback by Time ............................................... 57
8.3.3 Search & Playback by Event ........................................... 58
8.3.4 Search & Playback by Tag .............................................. 59
8.4 Backup .................................................................................... 59
8.4.1 Backup by Time .................................................................. 59
8.4.2 Backup by Event ................................................................ 60
8.4.3 Image Management ........................................................... 61
8.4.4 View Backup Status ........................................................... 62
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9 Alarm Management .......................................................... 62
9.1 Sensor Alarm .......................................................................... 62
9.2 Motion Alarm .......................................................................... 63
9.2.1 Motion Configuration .......................................................... 63
9.2.2 Motion Alarm Handling Configuration ................................. 64
9.3 Exception Alarm ..................................................................... 65
9.3.1 IPC Offline Settings ............................................................ 65
9.3.2 Video Loss Settings ............................................................ 65
9.3.3 Exception Handling Settings .............................................. 66
9.4 Alarm Event Notification ....................................................... 66
9.4.1 Alarm-out ............................................................................ 66
9.4.2 E-mail ................................................................................. 67
9.4.3 Display ................................................................................ 67
9.4.4 Buzzer ................................................................................ 67
9.5 Manual Alarm .......................................................................... 68
9.6 View Alarm Status .................................................................. 68
10 Account & Permission Management............................. 69
10.1 Account Management .......................................................... 69
10.1.1 Add User .......................................................................... 70
10.1.2 Edit User ........................................................................... 71
10.2 User Login & Logout ............................................................ 72
10.3 Permission Management ..................................................... 72
10.3.1 Add Permission Group ..................................................... 72
10.3.2 Edit Permission Group ..................................................... 74
10.4 Black and White List ............................................................ 74
11 Device Management ....................................................... 74
11.1 Network Configuration ......................................................... 74
11.1.1 TCP/IPv4 Configuration .................................................... 74
11.1.2 Port Configuration ............................................................ 75
11.1.3 DDNS Configuration ......................................................... 76
11.1.4 E-mail Configuration ......................................................... 78
11.1.5 UPnP Configuration .......................................................... 79
11.1.6 NAT Configuration ............................................................ 80
11.1.7 View Network Status ........................................................ 80
11.2 Basic Configuration ............................................................. 80
11.2.1 Common Configuration .................................................... 80
11.2.2 Date and Time Configuration ........................................... 81
11.3 Factory Default ..................................................................... 82
11.4 Device Software Upgrade .................................................... 82
11.5 Backup and Restore ............................................................ 82
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11.6 View Log ............................................................................... 83
11.7 View System Information .................................................... 83
12 Remote Surveillance ...................................................... 84
12.1 Web LAN Access .................................................................. 84
12.2 Web WAN Access ................................................................ 84
12.3 Web Remote Control ............................................................ 86
12.3.1 Remote Preview ............................................................... 86
12.3.2 Remote Playback ............................................................. 89
12.3.3 Remote Backup ................................................................ 90
12.3.4 Remote Configuration .................................................... 90
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1 Introduction
1.1 Summary
Based on the most advanced SOC technology and embedded system in the field, this series of
the DVR adopt the new designed human interface and support the smart management of analog
cameras and IP cameras and the record search of slice. This series of the DVR which are
powerful and easy to use are provided with excellent image quality and stable system. They are
centralized monitoring management products with high performance and high quality specially
designed for video monitoring field.
This series of the DVR can be widely used to security system of banks at home and abroad,
schools, intelligent mansions, traffic, environmental protection, supermarkets, petrol service
stations, residential quarters and factories and so on.
1.2 Features
Basic Functions
l Support local device and network device access including IP camera/dome and the third
party IP cameras
l Support standard ONVIF protocol
l Support dual stream recording of each camera (max 3MP resolution)
l Support IP cameras to be added quickly or manually
l Support batch or single configuration of the cameras’ OSD, video parameters, mask,
motion and so on
l Support a maximum of 8 user permission groups including Administrator, Advanced and
Ordinary which are the default permission groups of the system
l Support a maximum of 16 users to be created, multiple web clients login by using one
username at the same time and the user’s permission control to be enabled or disabled
l Support a maximum of 10 web clients login at the same time
Live Preview
l Support 1920×1080/1280×1024 HDMI and VGA high definition synchronous display
l Support multi-screen modes
l Support auto adjustment of the camera’s image display proportion
l Support audio monitoring of the camera to be enabled or disabled
l Support manual snap of the preview camera
l Support the sequence of the preview cameras to be adjusted
l Support display mode to be added and saved and the saved modes can be called directly
l Support quick tool bar operation of the preview window
l Support scheme view in sequence, quick sequence view and dwell time setting
l Support motion detection and video mask
l Support multiple popular P.T.Z. control protocol and setup of the preset and cruise
l Support direct mouse control of the dome including rotating, zoom, focusing and so on
l Support single camera image to be zoomed by sliding the scroll wheel of the mouse
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l Support any area of the image to be zoomed in to a maximum of 16 times of the current
size
l Support image and lens adjustment (only available for some cameras)
l Support quick camera adding in the camera window of the live preview interface
Disk Management
l The DVRs with the 2U case can add a maximum of 8 SATA HDDs; a maximum of 4
SATA HDDs with the 1.5U case, a maximum of 2 SATA HDDs with the 1U case and a
maximum of 1 SATA HDD with the small 1U case
l Each SATA interface of the DVR supports the HDDs with max 6TB storage capacity
l Support disk group configuration and management and each camera can be added into
different disk groups with different storage capacity
l Support disk information and disk working status viewing
l Support batch formatting of the disks
Record Configuration
l Support main stream and sub stream recording at the same time and batch or single
configuration of the record stream
l Support manual and auto record modes
l Support schedule recording, sensor alarm recording and motion detection recording
l Support schedule recording and event recording setting with different record streams
l Support record schedule setting and recycle recording
l Support pre recording and delay recording configuration of the event recording
Record Playback
l Support time scale operation in quick playback and the playback date and time can be set
randomly by scrolling the mouse; the time interval of the time scale can be zoomed
l Support record searching by time slice/time/event/tag
l Support time view and camera view in searching by time slice mode
l Support time slice searching by month, by day, by hour and by minute and time slice to be
displayed with camera thumbnail
l Support event searching by manual/motion/sensor events
l Support tag searching by the manual added tags
l Support instant playback of the selected camera in the live preview interface
l Support acceleration(maximum 32 times of the normal speed), deceleration (minimum
1/32 times of the normal speed) and 30s’ addition or reduction to current playing time
Record Backup
l Support record to be backed up through USB (U disk, mobile HDD) interface
l Support record to be backed up by time/event/image searching
l Support record cutting for backing up when playing back
l Support a maximum of 10 backup tasks in background and backup status viewing
Alarm Management
l Support alarm schedule setting
l Support enabling or disabling of the motion detection, external sensor alarm input and
exception alarms including IP address conflict alarm, disk IO error alarm, disk full alarm, no
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disk alarm, illegal access alarm, network disconnection alarm, IPC offline alarm and so on,
alarm trigger configuration supportable
l Support IPC offline alarm trigger configuration of PTZ, snap, pop-up video, etc.
l Support event notification modes of alarm-out, pop-up video, pop-up message box, buzzer,
e-mail and so on
l The snapped images can be attached into the e-mail when alarm linkage is triggered
l Support alarm status view of alarm-in, alarm-out, motion detection and exception alarm
l Support alarm to be triggered and cleared manually
l Support system auto reboot when exception happens
Network Functions
l Support TCP/IP and PPPoE, DHCP, DNS, DDNS, UPnP, NTP, SMTP protocol and so on
l Support allow and block list function and the allow and block IP address/IP segment/MAC
address can be set
l Support multiple browsers including IE8/9/10/11, Firefox, Opera, Chrome (available only
for the versions lower than 45) and Safari in MAC system
l Support remote achievement, configuration, import and export of the DVR parameters and
other system maintenance operations including remote upgrading and system restart
l Support remote camera configuration of the DVR including video parameters, image
quality and so on
l Support remote searching, playback and backup of the DVR
l Support manual alarm to be triggered and cleared remotely
l Support NVMS or other platform management software to access the DVR and manage it
l Support NAT function and QRCode scanning by mobile phone and PAD
l Support mobile surveillance by phones or PADs with iOS or Android OS
l Support DVR to be accessed remotely through telnet and the telnet function can be
enabled or disabled
Other Functions
l The DVR can be controlled and operated by the buttons on the front panel, the remote
controller and the mouse
l Setting interfaces can be switched to one another conveniently by clicking the main menus
on the top of the setting interfaces
l Support DVR information viewing including basic, camera status, alarm status, record
status, network status, disk and backup status
l Support factory restoring, import and export of the system configuration, log view and
export and local upgrading by USB mobile device
l Support auto recognition of the displayer’s resolution
1.3 Front Panel Descriptions
The following descriptions are for reference only.
Type I:
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Name
Descriptions
REC
When recording, the light is blue
Net
Network activity , the light is blue
Power
Power indicator, when connected , the light is blue
Type II:
Name
Descriptions
Power
Power Indicator, when connected, the light is blue
HDD
Blue when reading/writing HDD
Net
The light turns blue when it is able to access the network
Backup
Blue when backing up files and data
Play
The light turns blue when playing video
REC
When recording, the light is blue
AUDIO /+
1. Adjust audio 2. Increase the value in setup
P.T.Z / -
1. Enter PTZ mode 2. Decrease the value in setup
MENU
Enter Menu in live
INFO
Check the information of the device
BACKUP
Enter backup mode in live
SEARCH
Enter search mode in live
Exit
Exit the current interface
Manually record
Play/Pause
Speed down
Speed up
1-9
Input digital number and select camera
0/--
Input number 0, the number above 10
Direction Key
Change direction
Multi-Screen Switch
Change the screen mode
Enter
Confirm selection
USB
To connect external USB device like USB mouse or USB
flash
1.4 Rear Panel Descriptions
Below images are for example purposes only. Actual product may very.
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No.
Name
Descriptions
1
AUDIO IN
Audio input
2
ALARM IN
Alarm inputs for connecting sensors
3
ALARM OUT
Relay output; connect to external alarm
4
GND
Grounding
5
VIDEO IN
4 CH video inputs
6
AUDIO OUT
Audio output
7
CVBS
CVBS video output; connect to monitor
8
VGA
Connect to monitor
9
HDMI
Connect to high definition display device
10
LAN
Network port
11
USB
Connect USB storage device or USB mouse
12
DC12V
DC12V power input
13
RS485
Connect to keyboard or speed dome. A is TX+; B is TX-
No.
Name
Descriptions
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No.
Name
Descriptions
1
CVBS
CVBS video output; connect to monitor
2
ALARM IN
Alarm inputs for connecting sensors
3
GND
Grounding
4
AUDIO OUT
Audio output
5
AUDIO IN
Audio input
6
ALARM OUT
Relay output; connect to external alarm
7
VIDEO IN
8 CH video inputs
8
HDMI
Connect to high definition display device
9
VGA
Connect to monitor
10
LAN
Network port
11
RS485
Connect to keyboard or speed dome. A is TX+; B is TX-
12
USB
Connect USB storage device or USB mouse
13
DC12V
DC12V power input
No.
Name
Descriptions
1
RS485
Connect to keyboard or speed dome. A is TX+; B is TX-
2
AUDIO IN
Audio input
3
VIDEO IN
16 CH video inputs
4
HDMI
Connect to high definition display device
5
VGA
Connect to monitor
6
LAN
Network port
7
AUDIO OUT
Audio output
8
CVBS
CVBS video output; connect to monitor
9
USB
Connect USB storage device or USB mouse
10
DC12V
DC12V power input
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1.5 Connections
l Video Connections
Video Output: Supports VGA/HDMI video output. You can connect to monitor through these
video output interfaces simultaneously or independently.
l Audio Connections
Audio Input: line level.
Audio Output: Connect to headphones, amplifier etc.
l Alarm Connections
Some models may support this function. Take 16 CH alarm inputs and 1 CH alarm output for
example.
Alarm Input:
Alarm IN 1~16 are 16 CH alarm input interfaces. There are no type requirements for sensors.
NO type and NC type are both available.
The way to connect sensor and the device is as shown below:
The alarm input is an open/closed relay. If the input is not an open/closed relay, please refer to
the following connection diagram:
Alarm Output:
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The way to connect alarm output device:
Pull out the green terminal blocks and loosen the screws in the alarm-out port. Then insert the
signal wires of the alarm output devices into the port of NO and COM separately. Finally,
tighten the screws. Provided that the external alarm output devices need power supply, you can
connect the power supply as per the following figure.
l RS485 Connection
There are two types of RS485 interfaces:
︵Type 1︶ ︵Type 2︶
Type 1: The P/Z interfaces is used to connect speed domes. K/B interfaces is used to connect a
keyboard.
Type 2: The RS485 interfaces are used to connect speed domes but also to connect a keyboard.
The way to connect a speed dome to the DVR:
Type 1: Disconnect connecting block from the RS485 terminal block and then loosen the
screws on the connecting block, insert signal cables into Y and Z port separately (Y is TX+; Z
is TX-) and tighten the screws. Next, connect connecting block back into terminal block.
Finally, connect the video cable of the speed dome to the video input interface of the DVR.
Type 2: Disconnect connecting block from the RS485 terminal block and then loosen the
screws on the connecting block, insert signal cables into A and B port separately (A is TX+; B
is TX-) and tighten the screws. Next, connect connecting block back into terminal block.
Finally, connect the video cable of the speed dome to the video input interface of the DVR.
2 Basic Operation Guide
2.1 Startup & Shutdown
Please make sure all the connections are properly done before you power on the unit. Proper
Note:
The connecting block of some models may not be connected into the terminal block , the connecting
block will be with the accessories
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startup and shutdown are crucial to expending the life of your device.
2.1.1 Startup
Connect the display device to the VGA/HDMI interface of the DVR.
Connect the mouse and power. The device will boot and the power LED will turn blue.
A WIZARD window will pop up (you should select the display language the first time you
use the DVR). Refer to 3.1 Startup Wizard for details.
2.1.2 Shutdown
Power off the device by using remote controller or mouse.
By remote controller:
Press Power button. This will take you to a shutdown window. The unit will power off
after clicking “OK” button.
Disconnect the power.
By mouse:
Click StartàShutdown to pop up the Shutdown window. Select “Shutdown” in the
window. The unit will power off by clicking “OK” button.
Disconnect the power.
2.2 Remote Control
Uses two AAA size batteries.
Open the battery cover of the remote control.
Insert batteries. Please observe the polarity (+ and -).
Replace the battery cover.
Key points to check in case the remote doesn’t work.
1. Check batteries polarity.
2. Check the remaining charge in the batteries.
3. Check IR control sensor for any masking.
If it still doesn’t work, please try a new remote control, or contact your dealer.
There are two kinds of remote controls. The interface of remote control is shown as below.
Button
Function
Power Button
Turns unit on and off
Record Button
To start recording
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-/-- /0-9
Input number or choose camera
Fn1 Button
Not used
Multi Button
To choose multi screen display mode
Next Button
To switch the live image
SEQ
To go to sequence view mode
Audio
To enable audio output in live mode
Spot
Not used
Direction button
To move cursor in setup or pan/tilt PTZ
Enter Button
To confirm the choice or setup
Menu Button
To go to menu
Exit Button
To exit the current interface
Focus/IRIS/Zoom/PTZ
To control PTZ camera
Preset Button
To enter into preset setting in PTZ mode
Cruise Button
To go to cruise setting in PTZ mode
Track Button
Not used
Wiper Button
Not used
Light Button
Not used
Clear Button
Not used
Fn2 Button
Not used
Info Button
Get information about the device
To control playback. Play(Pause)/Stop/Previous
Frame/Next Frame/Speed Down/Speed Up
Snap Button
To take snapshots manually
Search Button
To go to search mode
Cut Button
Not used
Backup Button
To go to backup mode
Zoom Button
To zoom in the images
PIP Button
Not used
Note:
Press P.T.Z button to enter PTZ setting mode, choose a channel and press P.T.Z button again to hide the
P.T.Z control panel.
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2.3 Mouse Control
Ø Mouse control in Live Preview & Playback interface
In the live preview & playback interface, double click on any camera window to show the
window in single screen mode; double click the window again to restore it to the previous size.
In the live preview & playback interface, if the interfaces display in full screen, move the
mouse to the bottom of the interface to pop up a tool bar. The tool bar will disappear
automatically after you move the mouse away from it; move the mouse to the right side of the
interface to pop up a panel and the panel will disappear automatically after you move the
mouse away from it.
Ø Mouse control in text-input
Move the mouse to the text-input box and then click the box. The input keyboard will pop up
automatically.
2.4 Text-input Instruction
Button
Function
REC
Record manually
Search
To enter search mode
MEUN
To enter menu
Exit
To exit the current interface
ENTER
To confirm the choice or setup
Direction button
To move cursor in setup
ZOOM
To zoom in
PIP
Not used
To control playback. Play(Pause)/Next Frame/Speed
Up/Stop/Previous Frame/Speed Down
Multi
To choose multi screen display mode
Next
To switch the live image
SEQ
To go to sequence view mode
INFO
Get information about the device
Note: Mouse is the default tool for all operations unless an exception is indicated.
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The system includes two input boxes. Refer to the above pictures. The left box is the number
input box and the right box is the input box which provides inputs of numbers, letters and
punctuation characters. The introductions of keys on the input boxes are shown below.
Button
Meaning
Button
Meaning
Backspace key
Switch key of punctuation character
Delete Key
Enter key
Switch key between upper
and lower letter
Space key
Switch key of language
2.5 Common Button Operation
Button
Meaning
Show the menu list.
Change the sequence of the list.
Change the camera displaying mode.
Close the current interface.
Click it to go to the earliest date of camera recording.
Click it to go to the latest date of camera recording.
3 Wizard & Main Interface
3.1 Startup Wizard
The disk icons will be shown on the top of the startup interface. You can view the number and
status of each disk quickly and conveniently through these icons ( : no disk; : unavailable
disk; : RW available disk).
You can quickly configure the DVR by using the wizard setup. You must use the wizard setup
when you start the DVR for the first time (click “Skip” to cancel the wizard next time).
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Click “Wizard Setup” to start wizard. The setting steps are as follows.
System Login. Set your own password or use the default when you use the wizard for the
first time (the default username of the system is admin and the default password of admin is
123456); select the login username and enter the corresponding password next time.
Click “Edit Security Question” to set questions and answers for password security of admin. If
you forget the password, please refer to Q4 in Appendix A FAQ for details.
Click “Next” to continue or click “Cancel” to exit the wizard.
Date and Time Configuration. The date and time of the system need to be set up if you
use the wizard for the first time. Refer to the following figure. Set the time zone, system time,
date format and time format. The DST will be enabled by default if the time zone selected
includes DST. Click “Next” to continue.
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Network Settings. Check “Obtain an IP address automatically” and “Obtain DNS
automatically” to get the IP address and DNS automatically (the DHCP function of the router
in the same LAN should also be enabled), or manually input them. Input the HTTP port, RTSP
port and Server port (please see 11.1.2 Port Configuration for details). Click “Next” to
continue.
QRCode. You can scan the QRCode using the mobile client which is installed on the
mobile phone or PAD to log in the mobile client instantly. Please refer to 12.1 Mobile Client
Surveillance for details.
Add Camera. Click “Refresh” to refresh the list of online IP cameras which are on the
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same local network with DVR and then click to add the found camera. Click “Add All”
to add all the cameras in the list. Click to delete the added camera. Click “Delete All” to
delete all the added cameras.
Click to edit the found IP camera as shown on the below left. Input the new IP address,
subnet mask, gateway and the password of the camera. Click “OK” to save the settings.
Click to edit the added camera as shown on the above right. Input the new camera name,
IP address, port, username and the password of the camera. You can click “Test” to test the
effectiveness of the inputted information. Click “OK” to save the settings. You can change the
camera name only if it’s an analog camera or the added IPC is online. Click “Next” to continue.
Disk Settings. You can view the disk number, disk capacity of the DVR and serial number,
R&W status of the disk. Click “Formatting” to format the disk. Click “Next” to continue.
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Record Settings. Two record modes are available: auto and manual.
Auto: Select one auto mode in the interface as shown below and then click “OK” button to save
the settings. See 7.1.1 Mode Configuration for details.
Manual: Set the “Sensor Record”, “Motion Record” and “Schedule Record” of each camera.
Click “OK” to save the settings. See 7.1.1 Mode Configuration for details.
3.2 Main Interface
3.2.1 Main Interface Introduction
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The buttons in area are introduced in the table below.
Button
Meaning
Start button. Click it to pop up area ③.
Full screen button. Click it to show full screen; click it again to exit the full screen.
Screen mode button.
Dwell button (see 5.2.2 Quick Sequence View and 5.2.3 Scheme View In Sequence for
details).
Click it to enable OSD; click to disable OSD.
Click to set the default playback time before starting instant playback (8.1 Instant
Playback) or going to the playback interface for playback operations (8.2 Playback Interface
Introduction); click to go to the playback interface. For instance, if you choose “5
minutes ago” as the default playback time, you can playback the recording from the past five
minutes.
Manual record button. Click it to enable/disable record.
Manual alarm button. Click it to trigger or clear the alarm-out manually in the popup
window.
Record status button. Click it to view the recording status.
Alarm status button. Click it to view the alarm status.
Disk status button. Click it to view the disk status and RAID status.
Network status button. Click it to view the network status.
Information button. Click it to view system information.
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Introduction of area :
Click “Camera” to view all the added cameras in the camera list. Select one camera window on
the left side of the interface and then double click one IP camera in the list to preview the
camera image in the selected window.
Click “Customize Display Modes” to view all the display modes in the display mode list (refer
to 5.2.1 Preview By Display Mode for detail configuration of the display mode). Double click
one display mode in the list to switch to the display mode for previewing.
Introduction of area ③:
Icon / Button
Meaning
Shows the current login user.
Click to go to record search interface, see 8.3 Record Search &
Playback for details.
Click to go to playback interface (click on the tool bar at the bottom
of the live preview interface to set the default playback time), see 8.2
Playback Interface Introduction for details.
Click to go to the backup interface, see 8.4 Backup for details.
Click to pop up the setup panel, see 3.2.2 Setup Panel for details.
Click to log out of the system.
Click and then select “Logout”, “Reboot” or “Shutdown” in the popup
window.
3.2.2 Setup Panel
Click StartàSettings to pop up the setup panel as shown below.
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The setup panel includes seven modules. Each module provides some function entries with
links for convenient operation.
Here we take Camera module as an example. The Camera module provides convenient links
such as “Add Camera”, “Edit Camera”, “Image Settings”, “Motion” and “PTZ”. Click Camera
to go to the camera management interface as shown below.
There are some function items on the left side of the camera management interface. Click each
item to go to corresponding interface or window. For instance, click “Add Camera” to pop up
the window as shown below (to add IP Camera)
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Click the main menus on the top of the camera management interface to go to corresponding
interfaces. Refer to the picture below. For instance, you can go to system setup interface by
clicking “System” tag.
3.2.3 Main Functions
Ø Camera
The module covers the functions of Camera Management (see Chapter 4 Camera Management
for details), Image Settings (see 5.3 Preview Image Configuration for details), Motion (see
9.2.1 Motion Configuration for details) and PTZ (see Chapter 6 PTZ for details) and so on.
Ø Record
The module covers the functions of Encode Parameters and Record Schedule and so on.
Please see Chapter 7 Record & Disk Management for details.
Ø Disk
The module covers the functions of Disk Management, Storage Mode and Disk Information
and so on. Please see Chapter 7 Record & Disk Management for details.
Ø Alarm
The module covers the functions of Sensor and Motion Alarm Handling and Alarm Out
Settings. Please see Chapter 9 Alarm Management for details.
Ø Network
The module covers the functions of TCP/IPv4, DDNS, Port, E-mail and Network Status and
so on. Please see 11.1 Network Configuration for details.
Ø Account and Authority
The module covers the functions of Account Management (see 10.1 Account Management for
details) and Permission Management (see 10.3 Permission Management for details) and so on.
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Ø System
The module covers the functions of Basic Configuration (see 11.2 Basic Configuration for
details), Device Information (see 11.7 View System Information for details), Log Information
(see 11.6 View Log for details) and Configuration File Import&Export (see 11.5 Backup and
Restore for details) and so on.
4 Camera Management
4.1 Signal Access Set
Click StartàSettingsàCameraà Manage CameraàSignal Access Set to go to the
interface as shown below.
There are two types of analog signals: TVI and AHD. If the access signal is TVI, you should
check TVI in the following interface to show the camera image; if you check AHD, then there
will be no image or the image has no color. The default selection of the signal is Auto. If you
check Auto, then the image of the camera will be shown regardless of the access signal type.
LITE: if you check LITE the resolution will change from 1920 x 1080 to 960 x 1080
This will allow you to record at 30fps
4.2 Add/Edit Camera
4.2.1 Add Camera
The network settings of the DVR should be set before adding IP camera (see 11.1.1 TCP/IPv4
Configuration for details).
Refer to the pictures below. Click Add Camera in the setup panel or in the top right
corner of the preview window to pop up the “Add Camera” window as shown below. You can
quickly add or add the IP camera manually.
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Ø Quickly Add
Check the cameras and then click “Add” to add cameras. Click to edit the camera’s IP
address, username and password and so on. Click “Default Password” to set the default
username and password of each camera.
Ø Add Manually
Input the IP address, port, username and password of the camera and then select the protocol.
Click “Test” to test the effectiveness of the inputted information and then click “Add” button
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(you can input one camera’s information or above such as IP address, username and password
before clicking “Add” button). Click to delete the camera. Click “Default Password” to
set the default username and password of each camera.
4.2.2 Edit Camera
Click “Edit Camera” in the setup panel to go to the interface as shown below. Click to
view the live image of the camera in the popup window. Click to edit the camera (see
Add camera in 3.1Startup Wizard for details). Click to delete the IP camera.
4.3 Add/Edit Camera Group
4.3.1 Add Camera Group
Click “Edit Camera Group” in the above interface to go to the interface as shown below.
Click to pop up the window as shown below. Set the group name and dwell time in the
window. Check the cameras and then click “Add” to add group. Click to view the
cameras in the group after adding group.
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4.3.2 Edit Camera Group
Click to modify the group information such as group name and dwell time. Click
to delete the group.
5 Live Preview Introduction
5.1 Preview Interface Introduction
The connected analog camera will be added automatically in the live preview interface for
previewing. You need to add IP camera manually for previewing (see 4.2.1 Add Camera for
details). Refer to the interface as shown below, drag one camera in the preview window to
another window for camera window exchanging.
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Click the preview window to show the tool bar as shown in area ; right click the preview
window to show the menu list. The tool bar and menu list are introduced in the table below.
Button
Menu List
Meaning
--
Move tool. Click and hold to move the tool bar anywhere.
Manually Record On
Click to start recording.
Instant Playback
Click to playback recording; click “Instant Playback” to select or
self-define the instant playback time. See 8.1 Instant Playback for details.
Enable Audio
Click to enable audio. You can listen to the camera audio by enabling
audio.
Snap
Click to pop up the snapshot window. Click “Save” in the window to save
the image. Click “Export” to export the image.
PTZ Control
Click to go to PTZ control interface. See Chapter 6 PTZ for details.
Zoom In
Click to go to single channel zoom interface.
--
Click it to go to image adjustment interface. Refer to 5.3.4 Image
Adjustment for details.
--
Camera Info
Click it to view the IP camera information.
The single channel zoom interface is as shown below. Click and drag the blue box to select the
zoomed in area. Click / to zoom the image. Click the camera selection box to
select other cameras for zooming. Click “Back” to return to the live preview interface.
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5.2 Preview Mode
5.2.1 Preview By Display Mode
Set different screen modes and cameras’ display sequences as required and then save the
display modes classified by surveillance areas, priorities and so on. Refer to the picture below.
Double click one display mode in the display mode list to view the live images in this mode.
Ø Add Display Mode
Method One:
Click “Customize Display Modes” in the above interface and then set the screen mode.
Add the cameras and adjust the cameras’ display sequence as required.
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Click “Save” button under the display mode list and then enter the display mode name in
the popup window, click “OK” button to save the current display mode.
Method Two:
Click Startà Settingsà Systemà Basicà Output Settingsà Main Output to go to the
interface and then set the screen mode.
Double click the camera or camera group in the list to add them to the selected window.
Click to save the current display mode (refer to 5.2.3 Scheme View In Sequence for
detail configurations). The display mode will be saved and displayed in the display mode list in
the live preview interface.
Ø Edit Display Mode
Click “Customize Display Modes” tab in the live preview interface and then select one display
mode in the list. Click “Rename” to edit the display mode name; click “Delete” to delete the
display mode.
5.2.2 Quick Sequence View
You can start quick sequence view if the scheme has not been created. If the scheme has been
created, please refer to 5.2.3 Scheme View in Sequence for details.
Go to the live preview interface and then click to pop up a little window. Set the dwell
time in the window and then click to view the live group by group according to the
camera number of the current screen mode. Double click the sequence view interface to pause
the view; double click again to restore the view. Click to stop the view.
5.2.3 Scheme View In Sequence
Click Startà Settingsà Systemà Basicà Output SettingsàMain Output to go to the
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interface as shown below.
Area displays all the dwell schemes; area shows the detailed information of the scheme;
area displays all the cameras and groups; area is the tool bar ( : clear button; :
favorite button, click to pop up a window, enter the display mode name in the window and then
click “OK” to save the current display mode; other buttons are screen mode buttons).
Ø Add Scheme
Click in area to create a new scheme. Click on the top right corner of the
scheme to delete it.
Ø Configure Scheme
a) Select a scheme in area and then click the screen mode button on the tool bar to set the
screen mode of the scheme.
b) Select a camera window in area and then double click the camera or group in area .
The camera or group will be added into the selected window. One camera in the same scheme
cannot repeat. You can right-click and select “Clear” in area to remove a single camera or
click to remove all the cameras.
c) Click “Apply” to save the settings.
Ø Start Sequence View
Go to live preview interface and then click to pop up a window. Set the dwell time in the
window and then click to start scheme view in sequence. Double click the sequence view
interface to pause the view; double click again to restore the view. Click to stop the
view.
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5.2.4 Spot View
Click Startà Settingsà Systemà BasicàOutput Settingsà Output 2 to go to the interface
as shown below.
Click on the left to create a new scheme. Each scheme can only add one analog camera.
Select a scheme on the left and then double click or drag a camera on the right to the scheme
window in the middle of the interface. After finishing the settings of all the schemes, select the
dwell time and click “Apply” to start playing the schemes in sequence in output 2.
5.3 Preview Image Configuration
5.3.1 OSD Settings
Click Startà Settingsà Cameraà Imageà OSD Settings to go to the interface as shown
below. Select the camera, input the camera name (or double click the camera name in the
camera list to change the camera name), enable or disable the name and time OSDs (if enabled,
drag the red name and time OSDs directly in the image view area to change the OSDs’ display
position) and select the date and time formats. Click “Apply” to save the settings.
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5.3.2 Image Settings
Click Startà Settingsà Cameraà Imageà Image Settings to go to the following interface.
Select the camera and then set the brightness, contrast, saturation and hue of the camera. You
can click “Default” button to restore the image settings to the factory default settings.
5.3.3 Mask Settings
Some areas of the image can be masked for privacy. Up to four mask areas can be set for each
camera. Click Startà Settingsà CameraàImageà Mask Settings to go to the interface as
shown below. Select the camera and enable the mask. Click “Draw” button and then drag the
mouse on the image area to set the mask area; click “Delete” button to delete the mask areas;
click “Apply” to save the settings.
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5.3.4 Image Adjustment
Go to live preview interface and then click button on the tool bar under the camera
window to go to the image adjustment interface.
Ø Image Adjustment
Select the camera and then click “Image Adjustment” to go to image adjustment tab. Refer to
the above picture. Drag the slider to set the camera’s brightness, contrast, saturation and hue
value. Check sharpen, wide dynamic and denoise and then drag the slider to set the value. Click
“Default” button to set these parameters to default values.
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The introductions of these parameters are as follows:
Parameter
Meaning
Brightness
The brightness level of the camera’s image.
Contrast
The color difference between the brightest and darkest parts.
Saturation
The intensity of color.
Hue
It relates to the total color degree of the image.
Sharpen
The sharpness level of the image edge.
Wide Dynamic
Wide Dynamic Range (WDR) function helps the camera provide clear images
even under bright backlight circumstances. When there are both very bright and
very dark areas simultaneously in the field of view, WDR balances the brightness
level of the whole image and provide clearer images with details.
Denoise
Adopt the noise reduction technology to decrease the noise and make the image
more thorough. Increasing the value will make the noise reduction effect better but
it will reduce the image resolution.
White Balance
White balance is the white rendition function of the camera to adjust the color
temperature according to the environment automatically.
Image Mirror
Reverse the current video image right and left.
Image Flip
Turn the current video image upside down.
Ø Lens Control (camera dependent)
Select the camera and then click “Lens Control” to go to lens control tab. Click or
to adjust the zoom and focus parameters of the camera’s lens. Click “Save” to save the settings.
The introductions of these parameters and buttons are as follows:
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Button/Parameter
Meaning
Click / to zoom in/out the image.
Focus Mode
If manual mode is selected, focus button & “One Key Focus” &
“Day/night mode switch autofocus” will be available; if auto mode is
selected, the time interval setup will be available.
Click / to increase/decrease the focal length.
Click to focus instantly.
Day/night mode
switch autofocus
If checked, the lens will focus automatically when the camera is switching
day/night mode.
Time Interval
It is the time interval when camera lens is auto-focusing. The interval can
be set in the drop-down list.
6 PTZ
6.1 PTZ Control Interface
You can control the dome or PTZ.
Click on the tool bar at the bottom of the live preview window to go to the PTZ control
interface as shown below. You can select another dome or PTZ on the top right of the interface
for PTZ control.
Introductions of the buttons on the bottom right of the interface:
Note: This function is only available for the models with auto varifocal lens, or the settings here
are ineffective.
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Button
Meaning
Click / / / / / / /
to rotate the dome. Click to stop rotating the dome.
Click / to zoom in / out the camera image.
Click / to increase / decrease the focal length.
Click / to increase / decrease the iris of the dome.
Drag the slider to adjust the rotating speed of the dome.
/
Click / to start / stop recording.
/
Click / to hide / show the analog joystick.
Click it to return to the live preview interface.
Ø Analog Joystick Control
The analog joystick on the left side of the interface provides quick PTZ control. The dome or
PTZ will rotate when you drag the analog joystick. The farther you drag the analog joystick
from the middle of the image, the faster the dome or PTZ rotates. The dome or PTZ will stop
rotating when you stop dragging the analog joystick.
Ø 3D Control
Click the camera image on any area and then the image will be centered on the clicked point.
Refer to the picture as shown below. Drag the mouse from A to B to get a green rectangle and
the rectangle area will be zoomed in.
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Refer to the picture as shown below. Drag the mouse from C to D to get a green rectangle and
the rectangle area will be zoomed out.
Ø Advanced 3D Control
Double click the left button of the mouse on any area of the camera image and then the image
size will be doubled and centered on the clicked point.
Press and hold the left button of the mouse on any area of the camera image to zoom in the
image; press and hold the right button to zoom out the image.
Move the cursor of the mouse to the camera image and then slide the scroll wheel of the mouse
forward to zoom in the image, slide the scroll wheel of the mouse backward to zoom out the
image.
Ø OSD Setting
Go to PTZ protocol setting interface and then set the protocol to COC before you call the OSD.
Click “OSD” to go to camera OSD setting interface. Click to start OSD setting. The
meanings of the buttons are shown in the table below.
Button
Meaning
The OK button; click it to start OSD.
Click to change the menu mode or decrease the menu value.
Click to change the menu mode or increase the menu value.
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Button
Meaning
Click to go to the previous menu.
Click to go to the next menu.
Ø Preset Setting
Click “Preset” to go to preset operation tab and then click “Add” button to pop up a window as
shown below. Select the preset and then input the preset name in the window; finally click “OK”
button to save the settings. You can add up to 255 presets for each dome.
Adjust the dome’s direction and then click “Save Position” to save the current preset position
(you can also click another preset in the preset list and then save the preset position after
adjusting the dome’s direction); click in the preset list to call the preset; click “Delete”
button to delete the selected preset.
You can also go to preset setting interface for preset setting, see 6.2 Preset Setting for details.
Ø Cruise Setting
Click “Cruise” to go to cruise operation tab and then click “Add” button to pop up a window as
shown below left. You can add 8 cruises for each dome at most.
Input the cruise name in the “Add Cruise” window and then click “Add preset” to pop up
the “Add Preset” window (Before adding preset to the cruise, please add preset of the dome
first).
In the “Add Preset” window, select the preset name, preset time and preset speed and then
click “OK” button.
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In the “Add Cruise” window, you can click to reselect the preset, then change the
preset time and speed. Click to delete the preset. Click “Add” button to save the cruise.
Click to start the cruise and click to stop the cruise in the cruise list of the cruise
operation tab; click “Delete” button to delete the selected cruise.
You can also go to cruise setting interface for cruise setting, see 6.3 Cruise Setting for details.
6.2 Preset Setting
Click StartàSettingsàCameraà PTZà Preset to go to the interface as shown below.
Ø Add preset
Select camera and then click “Add” button to add preset; or click in the camera list on
the right side of the interface to display the preset information of the dome and then click
to add preset. The operations of the “Add Preset” window are similar to that of the
PTZ control interface; please see 6.1 PTZ Control Interface Introduction for details.
Ø Edit preset
Select camera and preset. You can input a new name of the preset and then click to save
the new preset name. Adjust the rotating speed, position, zoom, focus and iris of the preset and
then click “Save Position” to save the preset.
Ø Delete Preset
Select camera and preset and then click “Delete” to delete the preset.
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6.3 Cruise Setting
Click StartàSettingsàCameraà PTZà Cruise to go to the interface as shown below.
Ø Add Cruise
Click in the camera list on the right side of the interface to display the cruise information
of the dome and then click to add cruise. The operations of the “Add Cruise”
window are similar to that of the PTZ control interface; please see 6.1 PTZ Control Interface
Introduction for details.
Ø Edit Cruise
Select the camera and cruise in the “Cruise” interface. Input the a cruise name and then click
to save the cruise name. Click “Add Preset” to add preset to the cruise. Click to
delete the preset from the cruise. Click one preset in the preset list and then click to
move down the preset and click to move up the preset. Click to start the cruise and
click to stop it.
Ø Delete Cruise
Click in the camera list on the right side of the interface to display the cruise information
of the dome and then click on the top right corner of the cruise to delete the cruise.
6.4 PTZ Protocol Setting
Click StartàSettingsà Cameraà PTZà Protocol to go to the interface as shown below.
You can set the protocol, baud rate and address of the analog dome in the interface. Please
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make sure the analog speed dome camera is connected to the DVR before you control it.
Select the camera and then set the protocol, baud rate and address of the dome according to the
settings of the dome.
Protocol: The default communication protocol of the DVR is COC. Range from: PELCOP,
PELCOD, LILIN, MINKING, NEON, STAR, VIDO, DSCP, VISCA, COC, etc.
Address: The address of the PTZ device.
Baud Rate: Baud rate of the PTZ device. Range from: 110, 300, 600, 1200, 2400, 4800, 9600,
19200, 34800, 57600, 115200, 230400, 460800, 921600.
7 Record & Disk Management
7.1 Record Configuration
7.1.1 Mode Configuration
Please format the HDDs before recording (refer to 7.5 Disk Management for details). Click
StartàSettingsà Recordà Mode Settings to go to the mode settings interface. You can set
the record time under the “Manual Record Settings” and then click “Apply” button to save the
settings. There are two record modes: auto mode and manual mode.
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Ø Auto Mode
Motion Record: Will record on Motion activity only.
Sensor Record: Will record on Alarm Sensor only.
Motion Record+Sensor Record: Will record on either Motion or Alarm Sensor or both
Always(24ⅹ7) Record+Motion Record: Normal recording is enabled all the time; motion
recording will be started when motion happens.
Always(24ⅹ7) Record+Sensor Record: Normal recording is enabled all the time; sensor alarm
record will be started when sensor alarm happens.
Always(24ⅹ7) Record+Motion Record+Sensor Record: Normal record is enabled all the time;
motion/sensor alarm record will be enabled when motion/sensor alarm happens.
Select one auto mode to pop up the corresponding window. Set the video encode, resolution,
FPS, bitrate and audio of each camera and then click “OK” to save the settings.
Video Encode: the video encode format of the camera.
Resolution: the higher the resolution is, the clearer the image is.
FPS: the higher the frame rate is, the more fluency the video is. However, more storage room
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will be taken up.
Bitrate: the higher the image quality you choose, the more bit rate will be required.
Ø Manual Mode
If the manual mode is selected, you need to set the encode parameters and record schedules of
each camera. See 7.2 Encode Parameters Setting and 7.3 Schedule Setting for details.
7.1.2 Advanced Configuration
Click Startà Settingsà Recordà Advanced to go to the following interface. Enable or
disable cycle record (cycle record: the earliest record data will be replaced by the latest when
the disks are full). Set the pre-alarm record time, post-alarm record time and expiration time of
each camera and then click “Apply” to save the settings.
Pre-alarm Record Time: set the time to record before the actual recording begins.
Post-alarm Record Time: set the time to record after the actual recording is finished.
Expiration Time: set the expiration time for recorded video. If the set date is overdue, the
recorded data will be deleted automatically.
7.2 Encode Parameters Setting
Click Startà Settingsà Recordà Encode Parameters to go to the interface as shown below.
Set the video encode, resolution, FPS, bitrate and audio of main stream for each camera in
“Event Record Stream” and “Timing Record Stream” interfaces. Click “Apply” to save the
settings. You can set the record stream of each camera one by one or batch set them for all
cameras.
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Click Startà Settingsà Recordà Stream Settings to go to “Sub Stream” interface. Set the
video encode resolution, FPS and bitrate of sub-stream for each camera in the interface and
then click “Apply” to save the settings.
7.3 Schedule Setting
7.3.1 Add Schedule
Click Startà Settingsà Recordà Record Scheduleà Edit Schedules to go to the interface
as shown below. “24ⅹ7”, “24ⅹ5” and “24ⅹ2” are the default schedules; you cannot edit or
delete “24ⅹ7” while “24ⅹ5” and “24ⅹ2” can be edited and deleted. Click the schedule name
to display the detailed schedule information on the left side of the interface. The seven rows
stand for the seven days in a week and each row stands for 24 hours in a day. Blue stands for
the selected time and gray stands for unselected time.
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Click to add a new schedule. Refer to the picture below.
Set the schedule name and schedule time and then click “Add” to save the schedule. You can
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set day schedule or week schedule. : add button; : delete button.
Ø Set Day Schedule
Click and then drag the cursor on the time scale to set record time; click and then
drag the cursor on the time scale to delete the selected area.
You can manually set the record start time and end time. Click or and then click
“Manual” on each day to pop up a window as shown below. Set the start and end time in the
window and then click “OK” to save the settings.
Click “All” to set all day recording; click “Reverse” to swap the selected and unselected time in
a day; click “Clear All” to clear all the selected area in a day.
Click “Copy To” to copy the schedule of the day to other days. Refer to the picture below.
Check the days in the window and then click “OK” to save the settings.
Ø Set Week Schedule
Click or and then click “Manual” beside to set the week schedule. Refer to
the picture below. Set the start and end time, check the days in the window and then click “OK”
to save the settings.
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Click “All” to set all week recording; click “Reverse” to swap the selected and unselected time
in a week; click “Clear All” to clear all the selected area in a week.
7.3.2 Record Schedule Configuration
Click Startà Settingsà Recordà Record ScheduleàSchedule Configuration to go to the
interface as shown below. Set the schedule of sensor record, motion record and timed record.
Click “None” in the drop-down menu to clear the schedule. Click “Apply” to save the settings.
Go to “Edit Schedules” interface and then click to edit the schedule. The settings of
“Edit Schedule” are similar to that of the “Add Schedule”. Click to delete the schedule.
7.4 Record Mode
7.4.1 Manual Recording
Method One: Click on the tool bar at the bottom of the live preview interface to enable
recording of the camera.
Method Two: Go to live preview interface and then right-click then select “Manually Record
On” in the camera window or click on the tool bar under the camera window to start
recording.
Note: Click StartàSettingsàRecordàMode Settings and then set the manual record time in the
interface. Click “Apply” to save the settings.
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7.4.2 Timing Recording
Timing Recording: the system will record automatically according to the schedule.
Set the timing record schedule of each camera. See 7.3 Schedule Setting for details.
7.4.3 Motion Based Recording
Motion Based Recording: the system will start motion based recording when motion appears
in the setup schedule. The setup steps are as follows:
Set the motion based recording schedule of each camera. See 7.3 Schedule Setting for
details.
Enable motion and set the motion area of each camera. See 9.2.1 Motion Configuration for
details.
The camera will start motion based recording once you finish the above settings.
7.4.4 Sensor Based Recording
Set the sensor based recording schedule of each camera. See 7.3 Schedule Setting for
details.
Set the NO/NC type of sensor, enable the sensor alarm and then check and configure the
“Record”. See 9.1 Sensor Alarm for details.
7.5 Disk Management
Click Startà Settingsà Diskà Disk Management to go to disk management interface. You
can view the DVR’s disk number and disk status and so on in the interface. Click “Formatting”
button to format the HDD.
7.5.1 Storage Mode Configuration
Click StartàSettingsà Diskà Storage Mode to go to the interface as shown below.
Note: 1. A new HDD needs to be formatted for normal use.
2. For normal use of a HDD which has been used in another DVR, if the DVR is of the same
model as the new DVR, please import the configuration file of the old DVR to the new DVR or
format the HDD; if the models of the two DVRs are different, please format the HDD.
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There are all four disk groups. By using disk group, you can correspond the camera to disk (the
record data of the camera in the group will be stored into the disks in the same group).
The added disks and cameras will be added into group one automatically. The disks and
cameras in the groups can be deleted except group one (select a disk group and then click
on the top right corner of the added disk or camera to delete it from the group). The deleted
disks and cameras will be moved into group one automatically.
Each group can add the disks and cameras from other groups. Each disk and camera can only
be added into one group. Select a disk group and then click in the disk or camera
row to pop up a window. Check the disks or cameras in the window and then click “Add”.
7.5.2 View Disk and S.M.A.R.T. Information
Click StartàSettingsà Diskà View Disk Information to view the HDD information; click
“S.M.A.R.T. Information” to view the working status of the HDD. Refer to the picture below.
8 Playback & Backup
8.1 Instant Playback
Click on the tool bar at the bottom of the preview camera window to play back recording
(click on the tool bar at the bottom of the live preview interface to set the default playback time).
Refer to the picture below. Drag the playback progress bar to change the playback time. You
can also use the right-click menu “Instant Playback” in the camera window and then set the
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instant playback time to play back the recording.
8.2 Playback Interface
Click on the tool bar at the bottom of the live preview interface or click Startà Playback
to go to the playback interface as shown below (click on the tool bar at the bottom of the live
preview interface to set the default playback time).
The cameras will playback their recordings in the playback interface automatically. You can
also add the playback camera manually.
The buttons on the tool bar (area ①) at the bottom of the playback interface are introduced in
the table below.
Button
Meaning
Start button. Click to pop up area ②.
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Button
Meaning
Full screen button. Click to show full screen; click again to exit full screen.
Screen mode button.
OSD ON button. Click to enable OSD; click to disable OSD.
Stop button.
Rewind button. Click to play video backwards.
Play button. Click to play video forward.
Pause button.
Slow button. Click to decrease the playing speed.
Fast button. Click to increase the playing speed.
Previous frame button. Works only when forward playing is paused in single
screen mode.
Next frame button. Works only when forward playing is paused in single screen
mode.
Click to go backwards 30s and click to go forward 30s.
Event list/tag button. Click to view the event recordings of
manual/schedule/sensor/ motion and the tag information.
Backup button. Drag the mouse on the time scale to select the time periods and
cameras, and then click the button to back up the record.
Backup status button. Click to view backup status.
Back button. Click to return to live view.
Introduction of area :
Button
Meaning
Click to go to record search interface; see 8.3 Record Search & Playback for
details.
Click to go to backup interface; see 8.4 Backup for details.
Click it to go to live preview interface; see Chapter 5 Live Preview Introduction
for details.
Click on the playback window to show the tool bar as shown in area ③; right click on the
window to show the menu list. The tool bar and menu list are introduced in the table below.
Button
Menu List
Meaning
--
Move tool. Click and hold to move the tool bar anywhere.
Enable Audio
Click to enable audio. You can listen to the camera audio by
enabling audio.( camera dependent)
Snap
Click to take a snapshot.
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Zoom In
Click to go to the zoom in interface. The zoom in interface is
similar to that of the camera window in the live preview interface.
Add Tag
Click to add tag. You can playback the recording by searching the
added tag. Click it and then input the tag name in the popup
window. Click “Add” to add tag.
Switch Camera
Click to switch the playback camera. Click it and then check the
camera in the popup window. Click “OK” to change the camera.
Close Camera
Click to close the playback camera.
Introduction of area ④:
Click to set the date; click to set the time and then the cameras will play the
recording from the time you set. You can check the recording type as required for record
playback; first you should click on the tool bar at the bottom of the interface to clear all the
playback cameras, then check the recording type ( : manual record; : sensor based record;
: motion based record; : schedule record) and finally click in the playback window
to add camera for playback (the recording time scale will show the recorded data of the
checked recording type only after the above operations).
Introduction of the record time scale (area ⑤) :
A tool bar will appear after moving the mouse to the recording time scale. Click /
to zoom in / zoom out of the timeline; click to recover the timeline to 24 hours’ ratio.
Drag the timeline or slide the scroll wheel of the mouse on the time scale to show the hidden
time on the top or bottom of the timeline. You can also click to show the hidden time on
the top of the timeline or click to show the hidden time on the bottom of the timeline.
Drag the slider bar at the bottom of the time scale to show the hidden cameras.
The recording time scale shows different record types with different colors. The green block
stands for manual record, red block stands for sensor based record, yellow block stands for
motion based record and blue block stands for schedule record. Click the record block to set the
time and then the camera will play the recording from the time you set.
Drag the color block on the time scale to select the backup area and then right click the area or
click to pop up a backup information window. Click “Backup” button in the window to
pop up the backup window. Select the device, backup path and backup format and then click
“Backup” button to start the backup.
8.3 Record Search & Playback
8.3.1 Search & Playback by Time-sliced Image
Click StartàSearchà By Time-sliced Image to go to “By Time-sliced Image” tab.
There are two view modes: by time and by camera. In the time view mode, a maximum of 64
camera thumbnails can be shown. If the camera thumbnail number is more than 64, the cameras
will be listed directly by their camera name, not the thumbnail. A maximum of 196 camera
names can be listed. If the camera name number is more than 196, the time view mode will be
disabled and the camera view mode will be available only.
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Select one camera in the interface and then click “Open” button.
Click the image box to play the recording in the small playback box on the left side of the
interface (the box which has image inside indicates that recorded data exist).
Refer to the picture below. Drag the color blocks on the time scale to select the recorded
data and then click “Backup” button to pop up a window; select the device, backup path and
backup format in the window and then click “Backup” button to start the backup.
Click “Playback” button to play the recording in the playback interface (refer to 8.2
Playback Interface Introduction for details). Click “Close” to close the interface.
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Time Slice Mode Selecting:
Method One: Click “Year”, “Month” or “Day” button under the record time scale to select the
time slice mode. In “Day” mode, click / on the left/right side of the time scale to
view the recording of the last/next day; click “Minute” in the “Picture” option under the time
scale to select “Minute” mode (in “Minute” mode, click the time scale to change the time of the
60 display windows) and click “Hour” to select “Hour” mode.
Method Two: Click beside “Camera Thumbnail” on the left top corner of the interface
to select the time slice mode.
Method Three: Right-click the mouse on any area of the time-sliced interface to go back to the
upper interface.
8.3.2 Search & Playback by Time
Click StartàSearchà By Time to go to “By Time” tab as shown below.
Click on the bottom of the interface to add playback camera. Click “Modify” on the
top right corner of the camera window to change the camera and click “Clear” to remove the
camera.
Click the camera window to play the recording in the small playback box on the left side
of the interface. You can set the date on the top left of the interface, check the event type as
required and click the time scale or click under the time scale to set the time. The camera
window will play the recording according to the time and event type selected.
Drag the color blocks on the time scale to select the recorded data and then click “Backup”
button for recording backup. Click “Playback” button to play the recording in the playback
interface.
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8.3.3 Search & Playback by Event
Click StartàSearchà By Event to go to “By Event” tab as shown below.
Check the event type in the interface as required.
Click to set the start time and end time on the top left of the interface.
Check cameras on the left side of the interface and then click to search the
recording. The found recordings will be displayed in the list.
Click in the list to play back the recording in the popup window. Select one
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recording in the list and then click “Backup” button for recording backup.
Select one recording in the list and then click “Playback” button to play the recording in
the playback interface.
8.3.4 Search & Playback by Tag
Only if you added the tags can you play the recording by tag search. Click Startà Playback to
go to the playback interface and then click on the bottom of the camera window to add
tag when you want to mark the playback time point of the selected camera.
Click StartàSearchà Tag Management to go to “Tag Management” tab.
Click in the interface to play the recording. Click to edit the tag name. Click
to delete the tag.
8.4 Backup
The recorded data and the snapped pictures can be backed up through network or USB (U disk
or USB mobile HDD). The file system of the backup devices should be FAT32 format.
8.4.1 Backup by Time
Click StartàBackupàBy Time to go to the “By Time” tab.
Click in the picture section to pop up the add camera window. Check the cameras in
the window and then click “Add” button. Click “Modify” on the top right corner of the camera
window to change the camera and click “Clear” to remove the camera.
Set the date on the top left of the interface. Drag the time scale to set the backup time
period or click under the time scale to set the backup start time and end time.
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Click “Backup” button to pop up the “Record Backup” window as shown below. Select
the device name, backup format and path and then click “Backup” button to start the backup.
8.4.2 Backup by Event
Click StartàBackupàBy Event to go to “By Event” tab.
Note: If you back up the recording in private format, the system will back up a RPAS player to USB
device automatically. The private format recording can be played by RPAS player only.
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Click to set the start time and end time on the left top of the interface.
Check the event types and cameras.
Click to search the recording. The found recorded data will be displayed in the
list. Click in the list to play the recording in the small popup playback window. Click
to backup the recording. Check one recorded data above in the list and then click
“Backup” button to back up the record data.
8.4.3 Image Management
Click StartàBackupà Image Management to go to “Image Management” tab. The system
will display all the snapped images automatically in the list.
Click to delete the image. Click to pop up the “Export” window. Select the device
name and save path in the window and then click “Save” button.
Click to pop up the “View Image” window. Click to export the image. Click
to view the previous image; click to view the next image; click to delete the image;
click to play all the images.
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8.4.4 View Backup Status
Click StartàBackupà Backup Status or click on the tool bar at the bottom of the
playback interface to view the backup status.
9 Alarm Management
9.1 Sensor Alarm
To complete the entire sensor alarm settings, you should enable the sensor alarm of each
camera and then set up the alarm handling of each camera.
Click StartàSettingsàAlarmà Sensor Alarm to go to the following interface.
Select the alarm type (NO or NC) according to trigger type of the sensor.
Enable the sensor alarm of each camera.
Check the “Record”, “Snap”, “Alarm-out” and “Preset” and enable or disable the “Buzzer”,
“Pop-up Video”, “Pop-up Message Box” and “E-mail” as required.
Click “Apply” to save the settings.
The configuration steps of the above mentioned alarm linkages are as follows.
Record: check it and then the “Trigger Record” window will pop up automatically (you can
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also click “Configure” button to pop up the window). Select camera on the left side and then
click to set the camera as the trigger camera. Select trigger camera on the right side and
then click to cancel the trigger camera. Click “OK” button to save the settings. The
trigger cameras will record automatically when the sensor alarm is triggered.
Snap: check it and then the “Trigger Snapshot” window will pop up automatically. Configure
the trigger camera in the window. The trigger cameras will snap automatically when the sensor
alarm is triggered.
Alarm-out: check it and then the “Trigger Alarm-out” window will pop up automatically.
Configure the trigger alarm-out in the window. The system will trigger the alarm-out
automatically when the sensor alarm is triggered. You need to set the delay time and the
schedule of the alarm outputs. See 9.4.1 Alarm-out for details.
Preset: check it and then the “Trigger Preset” window will pop up automatically. Configure the
trigger preset of each camera. To add presets, please see 6.2 Preset Setting for details.
Buzzer: if enabled, the system will begin to buzz when the sensor alarm is triggered. To set the
delay time of the buzzer, please see 9.4.4 Buzzer for details.
Pop-up Video: After camera setting, the system will pop up the corresponding video
automatically when the sensor alarm is triggered. To set the duration time of the video, please
see 9.4.3 Display for details.
Pop-up Message Box: if enabled, the system will pop up the corresponding alarm message box
automatically when the sensor alarm is triggered. To set the duration time of the message box,
please see 9.4.3 Display for details.
E-mail: if enabled, the system will send an e-mail when the sensor alarm is triggered. Before
you enable the email, please configure the recipient’s e-mail address first (see 11.1.4 E-mail
Configuration for details).
9.2 Motion Alarm
Motion Alarm: when the motion object appears in the specified area, it will trigger the alarm.
You should enable the motion of each camera first and then set the alarm handling of the
camera to complete the whole configuration of the motion alarm.
9.2.1 Motion Configuration
Click StartàSettingsàCameraà Motion to go to the following interface.
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Select the camera, enable the motion and set the sensitivity and duration of the camera.
Sensitivity: the higher the value is, the more sensitive it is to motion. You should adjust the
value according to the practical conditions since the sensitivity is influenced by color and time
(day or night).
Duration: it refers to the interval time between the adjacent motion detections. For instance, if
the duration time is set to 10 seconds, once the system detects motion, it will go into alarm and
would not detect any other motion (specific to camera) for 10 seconds. If there is another
motion detected during this period, it will be considered as continuous movement; otherwise it
will be considered as a single motion.
Drag the camera image to set the motion area. You can set more than one motion area.
Click “All” to set the whole camera image as the motion area. Click “Reverse” to swap the
motion area and the non-motion area. Click “Clear” to clear all the motion areas.
Click “Apply” to save the settings. Click “Processing Mode” to go to the alarm handling
configuration interface of the motion alarm.
9.2.2 Motion Alarm Handling Configuration
Click StartàSettingsàAlarmà Motion Alarm to go to the following interface.
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Enable or disable “Snap”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”.
The alarm handling setting of motion alarm is similar to that of the sensor alarm (see 9.1
Sensor Alarm for details).
Click “Apply” to save the settings. You can click “Motion Settings” to go to the motion
configuration interface.
9.3 Exception Alarm
9.3.1 IPC Offline Settings
Click StartàSettingsàAlarmà Exceptionà IPC Offline Settings to go to the interface
as shown below.
Enable or disable “Snap”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video”, “Pop-up
Message Box” and “E-mail”. The IPC Offline Settings are similar to that of the sensor alarm
(see 9.1 Sensor Alarm for details).
Click “Apply” to save the settings.
9.3.2 Video Loss Settings
Click Startà Settingsà Alarmà Exceptionà Video Loss Settings to go to the interface
as shown below.
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Enable or disable “Snap”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video”, “Pop-up
Message Box” and “E-mail”. The Video Loss Settings are similar to that of the sensor alarm
(see 9.1 Sensor Alarm for details).
Click “Apply” to save the settings.
9.3.3 Exception Handling Settings
Click Startà Settingsà Alarmà Exceptionà Exception Handling Settings to go to the
interface as shown below.
Enable or disable “Alarm-out”, “Buzzer”, “Pop-up Message Box” and “E-mail”. The
exception handling settings are similar to that of the sensor alarm (see 9.1 Sensor Alarm for
details).
Click “Apply” to save the settings.
9.4 Alarm Event Notification
9.4.1 Alarm-out
Click StartàSettingsàAlarmà Event Notification to go to the following interface.
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Set the delay time and the schedule of each alarm-out. You can click “Edit Schedules” to
edit the schedules (see 7.3.1 Add Schedule for details).
Click “Apply” to save the settings. You can click “Test” to test the alarm output.
9.4.2 E-mail
Click Startà SettingsàAlarmà Event NotificationàE-mail to go to the e-mail
configuration interface. Set the e-mail address of the recipients. See 11.1.4 E-mail
Configuration for details.
9.4.3 Display
Click Startà Settingsà Alarmà Event NotificationàDisplay to go to the display
configuration interface. Set the duration time of the pop-up video and the pop-up message box.
Click “Apply” to save the settings.
9.4.4 Buzzer
Click Startà Settingsà Alarmà Event NotificationàBuzzer to go to the buzzer
configuration interface. Set the delay time of the buzzer and then click “Apply” to save the
setting. You can click “Test” to test the buzzer.
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9.5 Manual Alarm
Click on the tool bar at the bottom of the live preview interface to pop up a window.
Click “Trigger” to start alarm. Click “Clear” to stop alarm.
9.6 View Alarm Status
Click Startà Settingsà Alarmà Alarm Status or click on the tool bar at the bottom of
the live preview interface to view the alarm status.
Click “Clear” button to stop the buzzer when the buzzer alarm happens. Click to view
the detail information as shown below.
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If the exception information is more than one page, you can input the number in the box and
then click to jump to the specified page. Click / to view the exception
alarm information in the previous/next page. Click to play the alarm record.
10 Account & Permission Management
10.1 Account Management
Click StartàSettingsàAccount and AuthorityàAccountà Edit User to go to the interface
as shown below.
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Area ① displays the user permissions. Area ② displays the user list. Click the user in the list
to display its user permissions in area ①.
There are three default permission groups (“Administrator”, “Advanced” and “Ordinary”)
available when adding accounts. You can manually add new permission group (see 10.3.1 Add
Permission Group for details).
The user admin owns all the permissions and it can manage the system’s accounts. Group
“Administrator” owns all the permissions displayed in area ① and its permissions cannot be
changed while the permissions of “Advanced” and “Ordinary” can be changed.
10.1.1 Add User
Click Startà Settingsà Account and AuthorityàAccountà Add User or click
beside the search box to pop up the window as shown below.
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Set the username, password and group. The e-mail address, MAC address and the remark
are optional (input the MAC address after you check it). Click “Add” to add the user.
10.1.2 Edit User
Click Startà Settingsà Account and Authorityà Accountà Edit User and then click
in the user list or double click the user to edit the user information. Click to delete the
user (the user admin cannot be deleted).
Ø Edit Security Question
You can set password security only for admin. Click “Edit Security Question” and then set
questions and answers in the popup window. If you forget the password, please refer to Q4 in
Appendix A FAQ for details.
Ø Modify Password
Only the password of admin can be modified. Click “Modify Password” to pop up a window.
Input the current password and then set new password. Click “OK” to save the settings.
Ø Recover Password
Click “Recover Password” to reset the password to 123456.
Ø Edit User
Click “Edit User” to pop up the window as shown below. The admin is enabled, its permission
control is closed and permission group cannot be changed by default. You can enable or disable
other users (if disabled, the user will be invalid), open or close their permission control (if
closed, the user will get all the permissions which the administrator permission group has) and
set their permission groups. Click “OK” to save the settings.
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10.2 User Login & Logout
Login: Click StartàLogin or directly click the preview interface and then select username and
enter the password in the popup window. Click “Login” button to log in the system.
Logout: Click Startà Logout or click StartàShutdown to pop up the “Shutdown” window.
Select “Logout” in the window and then click “OK” button to log out the system.
10.3 Permission Management
10.3.1 Add Permission Group
Click Startà Settingsà Account and Authorityà Accountà Edit Permission Group to go
to the interface as shown below.
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Click to add permission group. Set the group name, check the permissions as required
and then set the “Local” and “Remote” permissions. Click “Add” to save the settings.
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10.3.2 Edit Permission Group
Go to “Edit Permission Group” interface and then click in the group list to edit the
permission group (the operations of the “Edit Permission Group” are similar to that of the “Add
Permission Group”, please see 10.3.1 Add Permission Group for details). Click to save
the group as another group. Click to delete the permission group. The three default
permission groups (“Administrator”, “Advanced” and “Ordinary”) cannot be deleted.
10.4 Black and White List
Click Startà Settingsà Account and Authorityà Security to go to the following
interface.
Check “Enable” and then choose “Enable Allow List” or “Enable Block List” (the PC
client of which the IP address is in the allow list can access DVR remotely while the PC client
in the block list cannot).
Add IP segment/MAC. Click “Add IP” or “Add MAC” button and then check “Enable” in
the popup window (only if you check it can the IP segment/MAC you add be effective). Enter
the IP segment/MAC and then click “OK” button. In the above interface, click to edit IP
segment/MAC, click to delete it. Click “Apply” to save the settings.
11 Device Management
11.1 Network Configuration
11.1.1 TCP/IPv4 Configuration
Ø IP Address Settings
Click StartàSettingsà Networkà TCP/IPv4 to go to the following interface. Check “Obtain
an IP address automatically” and “Obtain DNS automatically” to get the IP address and DNS
automatically, or manually input IP address, subnet mask, gateway, preferred DNS and
alternate DNS. Click “Apply” to save the settings.
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Ø PPPoE Settings
In the above interface, check “Enable” in “PPPoE Settings” and then input the username and
password obtained from the dealer. Click “Apply” to save the settings.
11.1.2 Port Configuration
Click StartàSettingsà Networkà Port to go to the interface as shown below. Input the
HTTP port, server port and RTSP port of the DVR and then click “Apply” to save the ports.
HTTP Port: the default HTTP port of the DVR is 80. The port number can be changed to
others like 81. The port is used for internet remote access. If you want to access the DVR
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through the internet, you need to input IP address plus HTTP port in the browser address bar i.e.
http://192.168.11.61:81.
Server Port: the default server port of the DVR is 6036. The server port number can be
changed as required. The port is mainly used in network video management system.
RTSP Port: RTSP real-time stream protocol can be used to control the sending of real-time
data. By media player which supports the RTSP real-time stream protocol,. The default RTSP
port is 554 and it can be changed as required.
11.1.3 DDNS Configuration
The DDNS is used to control the dynamic IP address through domain name. You can access the
DVR easily if the DDNS is enabled and configured.
Click StartàSettingsàNetworkàDDNS to go to the interface as shown below.
Check “Enable” and then select the DDNS type. Input the server address, domain name,
username and password according to the selected DDNS type. Click “Test” to test
the effectiveness of the inputted information. Click “Apply” to save the settings.
You will have to input the server address and domain name if some DDNS types are selected.
Go to the relative DNS website to register domain name and then input the registered domain
information here). Take www.vitekivpddns.com for example.
Input www.vitekivpddns.com in the IE address bar to visit its DNS website.
Note: The HTTP port and server port of the DVR should be mapped to the router before you access
the DVR via WAN.
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Click Registration button to go to the interface as shown below. Set the DDNS account
information (username, password and so on) and then click Submit button to save the account.
Create domain name and then click Request Domain.
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After you successfully request your domain name, you will see your domain name
information in the list.
Click Startà Settingsà Networkà DDNS to go to DDNS setting interface. Enable
DDNS and then select the www.vitekivpddns.com DDNS type. Input the registered username,
password and domain name and then click “Apply”.
Map the IP address and HTTP port in the router (you can skip this step if UPnP function is
enabled).
Input the registered domain name plus HTTP port like http://xxx.vitekivpddns.com:81 in
the IE address bar and then press Enter key to go to the IE client.
11.1.4 E-mail Configuration
Click Startà Settingsà Networkà E-mail to go to the following interface. Input the sender’s
e-mail address, name, password, SMTP server and SMTP port (you can click “Default” to reset
the SMTP port to the default value) and then enable or disable the SSL and attaching image.
Click “Test” to pop up a window. Input the e-mail address of the recipient in the window and
then click “OK” button. The e-mail address of the sender will send an e-mail to the recipient. If
the e-mail is sent successfully, it indicates that the e-mail address of the sender is configured
correctly. Click “Apply” to save the settings.
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Click “Edit Recipient” to go to the following interface.
Click “Add” and then input the recipient’s e-mail address in the popup window. Click “Add” in
the window to add the recipient. Click to delete the recipient in the list. Click “Apply” to
save the settings. Click “Edit Sender” to go to the e-mail configuration interface of the sender.
11.1.5 UPnP Configuration
By UPnP you can access the DVR through IE client which is in WAN via router without port
mapping.
Click StartàSettingsàNetworkàUPnP to go to the following interface.
Make sure the router supports UPnP function and the UPnP is enabled in the router.
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Set the DVR’s IP address, subnet mask and gateway and so on corresponding to the router.
Check “Enable” in the interface as shown below and then click “Apply” button.
Click “Refresh” button to refresh the UPnP status. If the UPnP status is still “Invalid UPnP”
after refreshing it many times, the port number will be wrong. Please change the mapping type
to “Manual” and then click to modify the port until the UPnP status turns to “Valid
UPnP”. Refer to the following picture. You can view the external IP address of the DVR. Input
the external IP address plus port in the IE address bar to access the DVR such as
http://183.17.254.19:81.
11.1.6 NAT Configuration
Click Startà Settingsà Networkà NAT to go to the interface for NAT configuration. Check
“Enable” and then select the NAT server address (nat.autonat.com by default). Click “Apply”
to save the settings.
11.1.7 View Network Status
Click Startà Settingsà Networkà Network Status to view the network status or click
on the tool bar at the bottom of the live preview interface to view network status.
11.2 Basic Configuration
11.2.1 Common Configuration
Click Startà Settingsà Systemà Basicà General Settings to go to the following interface.
Set the device name, device No., language, video format and main output resolution. Enable or
disable wizard, “Login Automatically” and “Log Out Automatically” (if checked, you can set
the wait time). Click “Apply” to save the settings.
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Device Name: The name of the device. It may display on the client end or CMS that help user
to recognize the device remotely.
Video Format: Two modes: PAL and NTSC. Select the video format according to the camera.
Spot: If the DVR supports spot output, you should enable spot output. Connect the spot output
monitor to the DVR and then set the spot output (see 5.2.4 Spot View for details).
11.2.2 Date and Time Configuration
Click StartàSettingsà Systemà Basicà Date and Time to go to the interface as shown
below.
Set the system time, date format, time format and time zone of the DVR. The default time zone
is GMT-08 If the selected time zone includes DST, the DST of the time zone will be checked
by default. Click “Apply” to save the settings.
You can manually set the system time or synchronize system time with network through NTP.
Manual: select “Manual” in the “Synchronous” option and then click after the “System
Time” option to set the system time.
NTP: select “NTP” in the “Synchronous” option and then input the NTP server.
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11.3 Factory Default
Click Startà Settingsà Systemà MaintenanceàFactory Default and then click “Reset to
factory default” button in the interface to reset to the factory settings.
11.4 Device Software Upgrade
You can click StartàSettingsà Systemà Informationà Basic to view MCU, kernel version
and firmware version and so on. Before upgrade, please get the upgrade file from your dealer.
The upgrade steps are as follows:
Copy the upgrade software into the USB storage device.
Insert the USB storage device into the USB interface of the DVR.
Click Startà Settingsà Systemà Maintenanceà Upgrade to go to “Upgrade” interface.
Select the USB device in “Device Name” option and go to the path where the upgrade software
exists. Select the upgrade software and then click “Upgrade”. The system may automatically
restart during upgrading. Please wait for and do not power off the DVR during upgrading.
11.5 Backup and Restore
You can back up the configuration file of the DVR by exporting the file to another storage
device; you can recover the configuration to other DVRs which are of the same model with the
DVR by importing the configuration file to the other DVR’s for saving time.
Insert the USB storage device into the USB interface of the DVR and then click
StartàSettingsà Systemà MaintenanceàBackup and Restore to go to the interface.
Note: The file system of the USB mobile device which is used for upgrading, backing up and
restoring should be FAT32 format.
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l Backup
Select the USB device in “Device Name” option; go to the path where you want to store the
configuration backup file and then click “Backup” button; then click “OK” button in the popup
window.
l Recover
Select the USB device in “Device Name” option; find the configuration backup file and then
click “Recover” button; then click “OK” button in the popup window.
11.6 View Log
Click Startà Settingsà Systemà MaintenanceàView Log to go to the log view interface.
Select the log main type, click to set start time and end time and then click “Search”
button. The found log files will be displayed in the list.
Choose the log file in the list and then click “Export” button to export the log file. Click
on the “Content” title bar to pop up a menu list. Check contents in the menu list and then the
log list will show the checked log contents only. Click to play the video log.
11.7 View System Information
Click StartàSettingsàSystemà Information and then click the corresponding menu to
view the “Basic”, “Camera Status”, “Alarm Status”, “Record Status”, “Network Status” and
“Disk” information of the system.
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12 Remote Surveillance
12.1 Web LAN Access
Click Startà Settingsà Networkà TCP/IPv4 to go to the “TCP/IPv4” interface. Set the
IP address, subnet mask, gateway, preferred DNS and alternate DNS of the DVR.
Open IE browser on a computer, input the IP address of the DVR in the IE address bar and
then press enter to go to the login interface as shown below. You can change the display
language on the top right corner of the login interface. Input the username and password of the
DVR in the interface and then click “Login” to go to the live preview interface.
12.2 Web WAN Access
Ø NAT Access
Set the network of the DVR. Please refer to 11.1.1 TCP/IPv4 Configuration for details.
Enable NAT and then set the NAT server address. Please refer to 11.1.6 NAT
Configuration for details.
Open IE browser on a computer, input the NAT server address www.autonat.com in the IE
address bar and then press enter to go to the interface as shown below (download and install the
relative plugin according to the popup tip if you access the DVR through NAT for the first
time).
Notes: 1. Please make sure that the IP address of the DVR and the computer are both in the same
local network segment. For example, supposing that the IP address of the computer is
192.168.1.41, the IP address of the DVR shall be set to 192.168.1.XXX.
2. If the HTTP port of the DVR is not 80, but another number instead, you need to input the
IP address plus port number in the IE address bar when accessing the DVR over network.
For example, the HTTP port is 81. You should enter http://192.168.1.42:81 in the IE address
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Input the serial number (click on the tool bar at the bottom of the live preview interface to
see the serial number of the DVR), user name (the user name of the DVR, admin by default)
and password (the password of the DVR, 123456 by default) of the DVR, select the display
language on the top right corner of the interface and then click “Login” button to go to the web
client interface.
Ø PPPoE Access
Click Startà Settingsà Networkà TCP/IPv4 to go to the “TCP/IPv4” interface. Check
“Enable” in the “PPPoE settings” and then input the username and password you get from your
ISP. Click “Apply” to save the settings.
Click StartàSettingsà Networkà Network Status to view the IP address of the DVR.
Open IE browser on a computer, input the IP address of the DVR i.e.
http://210.21.229.138 in the IE address bar and then press enter to go to the login interface.
Input the username and password of the DVR in the interface and then click “Login” to go to
the live preview interface.
Ø Router Access
Click Startà Settingsà Networkà TCP/IPv4 to go to the “TCP/IPv4” interface. Set the
IP address, subnet mask, gateway, preferred DNS and alternate DNS of the DVR.
Set the HTTP port (it is suggested to modify the HTTP port because the default HTTP port
80 might be taken) and enable UPnP function in both the DVR and the router. If the UPnP
function is not available in the router, you need to forward the LAN IP address, HTTP port and
server port of the DVR to the router. Port mapping settings may be different in different routers,
so please refer to the user manual of the router for details.
Get the WAN IP address of the DVR from the router. Open IE browser on a computer,
input the WAN IP address plus HTTP port i.e. http://116.30.18.215:100 in the IE address bar
and then press enter to go to the login interface. Input the username and password of the DVR
in the interface and then click “Login” to go to the live preview interface.
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12.3 Web Remote Control
The supported browsers of the remote surveillance are IE8/9/10/11, Firefox, Opera and Chrome
(available only for the versions lower than 45) in Windows system and Safari in MAC system.
When you access the DVR through IE for the first time, you need to download and install the
relative components for normal preview and playback. Please refer to the tips in the remote
interfaces for details. The buttons and icons on the top right corner of the remote interface are
introduced as follows.
admin: the current login username.
Logout: click to log out and return to the login interface.
Modify Password: click to change the password of the current login user. Input current
password and then set a new password in the popup window. Click “OK” button to save the
new password.
Local Settings: click it to change the local settings. Set the snapshot number and click “Browse”
to set the snapshot path and record path as shown below. Click “Apply” button to save the
settings.
12.3.1 Remote Preview
Click “Live Display” in the remote interface to go to the preview interface. The preview
interface consists of the four areas marked in the following picture.
Note: If the WAN IP address is a dynamic IP address, it is necessary for you to use the domain name to
access the DVR. Click StartàSettingsàNetworkàDDNS to set DDNS (see 11.1.3 DDNS
Configuration for details). By using DDNS function you can use the domain name plus HTTP port like
http://sunshine.dvrdydns.com:100 to access the DVR via internet.
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Ø Start Preview
Select a window in the preview area and then click one online camera on the left panel to
preview the camera in the window. You can click in the tool bar to preview all the
cameras.
Ø Left Panel Introduction
Click on the left panel to hide the panel and click to show the panel. You can
view all the added cameras and groups on the left panel.
l View Camera
Click to view the cameras. You can view the number of all the added cameras
and the online cameras. For instance, the left number 3 in on the left panel
stands for the number of online cameras; the right number 4 stands for the number of all the
added cameras. Input the camera name in the search box and then click to search the
camera. Click to refresh the camera list.
l View Group
Click to view the groups. The top side of the left panel displays
all the groups and the bottom side displays all the cameras in the group.
Ø Tool Bar Introduction
Button
Meaning
Screen mode button.
Click to disable OSD. Click to enable OSD.
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Button
Meaning
Click it to show full screen. Right click on the full screen to exit full
screen.
Click “All Main Stream” or “All Sub Stream” to set the stream of all the
cameras.
Manual alarm button. Click to pop up a window and then trigger and
clear the alarm-out in the window manually.
Click to preview all the cameras.
Click to close all the preview cameras.
Click to start recording. Click to stop recording.
Click to enable talk with the DVR.
Ø Right Panel Introduction
Click on the right panel to show the panel and click to hide the panel. Click
at the bottom of the panel to go to “PTZ” panel. Click to go to
“Operation” panel.
Click one camera window in the preview area and then click to set the camera’s live
preview stream and record stream to main stream in manual record mode; click to
set the camera’s live preview stream and record stream to sub stream. In sub stream tab, set the
resolution, FPS and bitrate and then click “Apply” to save the settings.
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Operation panel introduction:
Button
Meaning
Click to take snapshot.
Click to start recording; click it again to stop recording.
Click to zoom in the image of the camera and then drag the mouse on the
camera image to view the hidden area.
Click to zoom out of the image of the camera.
The 3D zoom in function is designed for P.T.Z. Click the button and then
drag the image to zoom in or zoom out the image; click the image on
different areas to view the image of the dome omni-directionally.
Click to close the preview camera.
Click to enable audio and then drag the slider bar to adjust the volume. You
can listen to the camera audio by enabling audio.
PTZ panel introduction:
Button
Meaning
Click / / / / / / /
to rotate the dome; click to stop rotating the dome.
Drag the slider to adjust the rotating speed of dome.
Click / to zoom in/out camera image.
Click / to increase/ decrease the focal length.
Click / to increase/decrease the iris of the dome.
Click to view the preset list and then click the button in the list to call
the preset.
Click to view the cruise list and then click the corresponding buttons in
the list to start or stop the cruise.
12.3.2 Remote Playback
Click “Playback” in the remote interface to go to the playback interface.
Check the record event types and cameras on the left panel. Set the record date on the
calendar beside the time scale.
Click to search the record data and then click or directly click the
time scale to play the record.
The operation of the playback time scale is similar to that of the time scale in the main program
of the DVR. Please refer to 8.2 Playback Interface Introduction for details.
Introduction of playback control buttons:
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Button
Meaning
Stop button.
Rewind button. Click to play video backward.
Play button. Click to play video forward.
Pause button.
Slow playback button. Click to decrease the playing speed.
Fast playback button. Click to increase the playing speed.
Previous frame button. It works only when forward playing is paused in single screen mode.
Next frame button. It works only when forward playing is paused in single screen mode.
Click to rewind 30s and click to fast forward 30s.
Backup start time button. Click the time scale and then click to set the backup start time.
Backup end time button. Click the time scale and then click to set the backup end time.
Backup button.
Backup tasks button. Click to view the backup status.
Event list button. Click to view the event record of manual/schedule/sensor/motion.
12.3.3 Remote Backup
Click “Backup” in the remote interface to go to the backup interface. You can back up the
recording by event or by time.
Ø By Event
Check the recording type on the left side of the interface and then click to set the start
time and end time; check the cameras and then click on the right side to search the
recording (the found record data will be displayed in the list); check the recorded data in the list
and then click “Backup” button to backup the record.
Ø By Time
Click to set the start time and end time on the left side of the interface; check the
cameras and then click on the right side to backup the recording.
View Backup Status: Click “Backup Status” to view the backup status. Click “Pause” to pause
the backup; click “Resume” to continue the backup; click “Delete” to delete the task.
12.3.4 Remote Configuration
Click “Function Panel” in the remote interface and then configure the camera, record, alarm,
disk, network, account and authority and system of the DVR remotely. All of these settings are
similar to that of the DVR. See the configurations of the DVR for details.
Transcendent DVR Series
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Transcendent DVR Series
92
Transcendent DVR Series
93
Transcendent DVR Series
94
Transcendent DVR Series
91
Detailed Specifications VT-TTAR410
Video Inputs
Detailed Specifications VT-TNR1628
IP Camera Support
Compression
Recording (720P)
Recording (1080P Lite)
Recording (1080P)
Local Playback
OS
Video Output
Multi Operation
Audio
Two-Way Audio
Bit Rate
Encode
Quality Levels
Recording Modes
File Management
Search
Function
Alarm In/Out
Alarm Modes
Alarm Triggering
Network Interface
Remote Viewing
Remote Playback
Dual-stream
Remote Users
Remote Viewing
RS485
PTZ Protocol
Network Protocols
SATA HDD
USB
Accessories
Power Consumption
Power Supply
Working Environment
Dimensions (WxHxD)
4 Channels HD-TVI/AHD/Analog BNC Inputs Supporting up to 1080P
1 IP Camera (1080p @ 30fps Max)
120fps: 30fps per channel (1280 x 720)
120fps: 30fps per channel (960 x 1080)
50fps: 12fps per channel (1920 x 1080)
1 x HDMI (1080p) / 1 x VGA (1080p) / 1 x BNC Spot (Analog)
Pentaplex: Live Display / Record / Playback / Backup / Remote Access
Input: RCA x 4 / Output: RCA x 1
Lock, Unlock, Reserve time, Redundancy
Time, Motion, Sensor, Single, or Multi-channel
Play, Pause, FF ,FB, Shutter Control, Jog, Digital zoom
4 Alarm inputs / 1 Alarm Output
Record, PTZ move, Relay out, E-mail, etc
CMS / Web Browser / Mobile Platforms
Individual Network Video Stream and local recording stream, set separately
CMS / Web Browser / Mobile (iOS/Android)
TCP/IP, UDP, DHCP, DNS, PPPOE, DDNS, SMTP, RTSP, HTTP
2 x USB 2.0 for mouse and USB backup devices
Remote controller, SATA cable, USB mouse
14ºF~122ºF (-10º~50ºC) / 10~90% RH
10.04” x 1.65” x 8.27” (255mm × 42mm × 210mm)
H.264 High profile
4 CH
Embedded Linux
Yes
768Kbps ~ 8Mbps
VBR / CBR
6 level
Manual, Timer, Motion, Sensor
Sensor, Motion, Video loss
RJ45 x 1
4CH
10 users online, dual stream
RS485 x1 (for PTZ)
Pelco D / Pelco P
Up to 6TB (1 x 6TB)
≤ 8W (Without HDD)
DC: 12V
92
Detailed Specifications VT-TTAR810
Video Inputs
Detailed Specifications VT-TNR1628
IP Camera Support
Compression
Recording (720P)
Recording (1080P Lite)
Recording (1080P)
Local Playback
OS
Video Output
Multi Operation
Audio
Two-Way Audio
Bit Rate
Encode
Quality Levels
Recording Modes
File Management
Search
Function
Alarm In/Out
Alarm Modes
Alarm Triggering
Network Interface
Remote Viewing
Remote Playback
Dual-stream
Remote Users
Remote Viewing
RS485
PTZ Protocol
Network Protocols
SATA HDD
USB
Accessories
Power Consumption
Power Supply
Working Environment
Dimensions (WxHxD)
8 Channels HD-TVI/AHD/Analog BNC Inputs Supporting up to 1080P
1 IP Camera (3 MegaPixel @ 15fps Max)
240fps: 30fps per channel (1280 x 720)
240fps: 30fps per channel (960 x 1080)
100fps: 12fps per channel (1920 x 1080)
1 x HDMI (1080p) / 1 x VGA (1080p) / 1 x BNC Spot (Analog)
Pentaplex: Live Display / Record / Playback / Backup / Remote Access
Input: RCA x 4 / Output: RCA x 1
Lock, Unlock, Reserve time, Redundancy
Time, Motion, Sensor, Single, or Multi-channel
Play, Pause, FF ,FB, Shutter Control, Jog, Digital zoom
4 Alarm inputs / 1 Alarm Output
Record, PTZ move, Relay out, E-mail, etc
CMS / Web Browser / Mobile Platforms
Individual Network Video Stream and local recording stream, set separately
CMS / Web Browser / Mobile (iOS/Android)
TCP/IP, UDP, DHCP, DNS, PPPOE, DDNS, SMTP, RTSP, HTTP
2 x USB 2.0 for mouse and USB backup devices
Remote controller, SATA cable, USB mouse
14ºF~122ºF (-10º~50ºC) / 10~90% RH
10.04” x 1.65” x 8.27” (255mm × 42mm × 210mm)
Transcendent DVR Series
H.264 High profile
8 CH
Embedded Linux
Yes
768Kbps ~ 8Mbps
VBR / CBR
6 level
Manual, Timer, Motion, Sensor
Sensor, Motion, Video loss
RJ45 x 1
4CH
10 users online, dual stream
RS485 x1 (for PTZ)
Pelco D / Pelco P
Up to 12TB (2 x 6TB)
≤ 8W (Without HDD)
DC: 12V
Transcendent DVR Series
93
Detailed Specifications VT-TTAR1620
Video Inputs
Detailed Specifications VT-TNR1628
IP Camera Support
Compression
Recording (720P)
Recording (1080P Lite)
Recording (1080P)
Local Playback
OS
Video Output
Multi Operation
Audio
Two-Way Audio
Bit Rate
Encode
Quality Levels
Recording Modes
File Management
Search
Function
Alarm In/Out
Alarm Modes
Alarm Triggering
Network Interface
Remote Viewing
Remote Playback
Dual-stream
Remote Users
Remote Viewing
RS485
PTZ Protocol
Network Protocols
SATA HDD
USB
Accessories
Power Consumption
Power Supply
Working Environment
Dimensions (WxHxD)
16 Channels HD-TVI/AHD/Analog BNC Inputs Supporting up to 1080P
4 IP Camera (3 MegaPixel @ 15fps Max per Camera)
480fps: 30fps per channel (1280 x 720)
480fps: 30fps per channel (960 x 1080)
200fps: 12fps per channel (1920 x 1080)
1 x HDMI (1080p) / 1 x VGA (1080p) / 1 x BNC Spot (Analog)
Pentaplex: Live Display / Record / Playback / Backup / Remote Access
Input: RCA x 4 / Output: RCA x 1
Lock, Unlock, Reserve time, Redundancy
Time, Motion, Sensor, Single, or Multi-channel
Play, Pause, FF ,FB, Shutter Control, Jog, Digital zoom
4 Alarm inputs / 1 Alarm Output
Record, PTZ move, Relay out, E-mail, etc
CMS / Web Browser / Mobile Platforms
Individual Network Video Stream and local recording stream, set separately
CMS / Web Browser / Mobile (iOS/Android)
TCP/IP, UDP, DHCP, DNS, PPPOE, DDNS, SMTP, RTSP, HTTP
2 x USB 2.0 for mouse and USB backup devices
Remote controller, SATA cable, USB mouse
14ºF~122ºF (-10º~50ºC) / 10~90% RH
16.93” x 3.54” x 17.72” (430 x 90 x 450mm)
H.264 High profile
16 CH
Embedded Linux
Yes
768Kbps ~ 8Mbps
VBR / CBR
6 level
Manual, Timer, Motion, Sensor
Sensor, Motion, Video loss
RJ45 x 1
4CH
10 users online, dual stream
RS485 x1 (for PTZ)
Pelco D / Pelco P
Up to 12TB (2 x 6TB)
≤ 15W (Without HDD)
DC: 12V
94
Detailed Specifications VT-TTAR3280
Video Inputs
Detailed Specifications VT-TNR1628
IP Camera Support
Compression
Recording (720P)
Recording (1080P Lite)
Recording (1080P)
Local Playback
OS
Video Output
Multi Operation
Audio
Two-Way Audio
Bit Rate
Encode
Quality Levels
Recording Modes
File Management
Search
Function
Alarm In/Out
Alarm Modes
Alarm Triggering
Network Interface
Remote Viewing
Remote Playback
Dual-stream
Remote Users
Remote Viewing
RS485
PTZ Protocol
Network Protocols
SATA HDD
USB
Accessories
Power Consumption
Power Supply
Working Environment
Dimensions (WxHxD)
32 Channels HD-TVI/AHD/Analog BNC Inputs Supporting up to 1080P
4 IP Cameras (3MP @ 30fps / 4MP @ 20fps / 5MP @15fps / 8MP @ 7fps Max)
960fps: 30fps per channel (1280 x 720)
960fps: 30fps per channel (960 x 1080)
480fps: 15fps per channel (1920 x 1080)
1 x HDMI (1080p) / 1 x VGA (1080p) / 1 x BNC Spot (Analog)
Pentaplex: Live Display / Record / Playback / Backup / Remote Access
Input: RCA x 16 / Output: RCA x 1
Lock, Unlock, Reserve time, Redundancy
Time, Motion, Sensor, Single, or Multi-channel
Play, Pause, FF ,FB, Shutter Control, Jog, Digital zoom
16 Alarm inputs / 4 Alarm Output
Record, PTZ move, Relay out, E-mail, etc
CMS / Web Browser / Mobile Platforms
Individual Network Video Stream and local recording stream, set separately
CMS / Web Browser / Mobile (iOS/Android)
TCP/IP, UDP, DHCP, DNS, PPPOE, DDNS, SMTP, RTSP, HTTP
USB 2.0 x 1 + USB 3.0 x 1 (for mouse and USB backup device)
Remote controller, SATA cable, USB mouse
14ºF~122ºF (-10º~50ºC) / 10~90% RH
16.93” x 3.54” x 17.72” (430 x 90 x 450mm)
Transcendent DVR Series
H.264 High profile
16 CH
Embedded Linux
Yes
768Kbps ~ 8Mbps
VBR / CBR
6 level
Manual, Timer, Motion, Sensor
Sensor, Motion, Video loss
RJ45 x 1
4CH
10 users online, dual stream
RS485 x2 (for PTZ)
Pelco D / Pelco P
Up to 48TB (8 x 6TB)
≤ 40W (Without HDD)
ATX 250W
VITEK LIMITED PRODUCT WARRANTY
VITEK products carry a three (3) year limited warranty. Digital recording and storage products are
also warranted for 3 years. * Per a special agreement with Western Digital, as of August 2016,
VITEK also warrants factory installed Hard Drives for the full 3 year span of the recorder warranty
provided that the recorder was purchased through an authorized VITEK distributor.
VITEK warrants to the purchaser that products manufactured by VITEK are free of any rightful
claim of infringement or the like, and when used in the manner intended, will be free of defects in
materials and workmanship for a period of three (3) years, or as otherwise stated above, from the
date of purchase by the end user. This warranty is non-transferable and extends only to the original
buyer or end user customer of a Vitek Authorized Reseller.
This warranty shall not apply to repairs or replacements necessitated by any cause beyond the
control of VITEK, including but not limited to, acts of nature, improper installation, excess moisture,
misuse, lack of proper maintenance, accident, voltage fluctuations, or any unauthorized tampering,
repairs or modifications. This warranty becomes VOID in the event of alteration, defacement, or
removal of serial numbers.
Within the first 6 months of purchase, VITEK will replace or credit any defective product returned
at the request of the customer (subject to availability) with a new product that equals or exceeds
the performance of the original product purchased.
Within the first 6 months of purchase, at its sole discretion, VITEK may issue an advance replacement for a defective product; however, all related costs including, but not limited to shipping and/
or delivery charges will be the responsibility of the customer. If upon return inspection a product
is determined to be in good working order or shows evidence of misuse, the customer will be
responsible for full payment of the original product purchased as well as the replacement product.
Beyond the first 6 month period for the remainder of the warranty, VITEK’S responsibility shall be
limited to repairing the defective product, including all necessary parts and related labor costs. At
its sole discretion, VITEK may choose to either exchange a defective product or issue a merchandise credit towards future product purchases. Any replacement parts furnished in connection with
this warranty shall be warranted for a period not to exceed the remaining balance of the original
equipment warranty.
A Return Authorization number or “RA” number must be obtained prior to the return of any item
for repair, replacement, or credit. VITEK requires that this “RA” number be clearly printed on the
outside of the shipping carton to avoid refusal of said shipment. The Return Authorization number
expires after 30 days. Products returned after the 30 day period will be subject to refusal. Shipping charges, if any, must be prepaid. A copy of the bill of sale (or invoice of purchase), together
with a complete written explanation of the problem must accompany all returns.
Vitek makes no warranty or guarantee whatsoever with respect to products sold or purchased
through unauthorized sales channels. Warranty support is available only if product is purchased
through a Vitek Authorized Reseller.
*Limited Warranty means that VITEK reserves the right to repair or replace any product found defective within the warranty time period, prorated to the date of original purchase. If VITEK cannot
repair the product, VITEK reserves the right to replace it with an equal or better product and grade
at VITEK’s discretion.
28492 CONSTELLATION ROAD VALENCIA, CA 91355
WWW.VITEKCCTV.COM
Version 4.0
August 2017
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