Upgrading the Firmware............................................................................................. 41
Appendix A Technical Specifications ............................................................................ 44
Appendix B Technical Support ....................................................................................... 46
Appendix C Warranty ...................................................................................................... 47
User Manual, Version 1.0 ii
Index ................................................................................................................................. 49
User Manual, Version 1.0 iii
WARNING:
Do not try to open or replace parts as this will void your warranty.
Safety Instructions
Use the following safety guidelines to help protect your MGW ACE unit from potential
damage and to ensure your own personal safety.
Make sure that only authorized personnel installs, connects and maintains MGW ACE
and its components.
Read and follow all instructions marked on the product and in the documentation
before you operate your system. Retain all safety and operating instructions for future
use.
As a power switch is not incorporated in the equipment, the power plug must be
disconnected to shut down the unit.
When using MGW ACE
Install the system on a secured and stable surface.
To help prevent electric shock, plug the power cable into properly grounded sources.
Use only properly grounded extensions and adapters as the need arises.
Make sure that nothing rests on your MGW ACE power cable and that the cables are not
located where they can be stepped or tripped over.
Do not spill food or liquids on your MGW ACE unit.
Keep your MGW ACE unit away from radiators and heat sources. Do not place your
MGW ACE unit on a bed, sofa, or rug.
When you disconnect a power cable, pull on its connector or on its strain relief loop not
on the cable itself.
ESD Warning: Normal handling precautions should be taken to avoid static discharge.
User Manual, Version 1.0 i
WARNING:
Modifying the equipment without VITEC authorization may result in the equipment no longer complying with FCC
requirements for Class A digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and
you may be required to correct any interference to radio or television communications at your own expense.
Declaration of Conformity and Regulatory Compliance
USA: FCC Part 15 Class A
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Canada: ICES-003
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
European Union - European Economic Area (EEA):
This product fulfills the essential requirements of the below European directives and thus
bears the CE marking.
2004/108/EC Electromagnetic Compatibility (EMC)
2014/35/EU Low voltage (LVD)
2011/65/EU Restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS recast)
The following relevant harmonized standards were used during the assessment process:
User Manual, Version 1.0 ii
EN 60950-1 Information technology equipment - Safety -- Part 1: General
requirements
EN 61000-3-2 Limits for harmonic current emissions
EN 61000-3-3 Limitation of voltage changes, voltage fluctuations and flicker in public
low-voltage supply systems
EN 55022 Information technology equipment - Radio disturbance characteristics - Limits
and methods of measurement
EN 55024 Information technology equipment - Immunity characteristics - Limits and
methods of measurement
Per directive 2012/19/EU (Waste of Electrical and Electronic Equipment - WEEE), this
product must not be disposed of as unsorted waste and must be collected separately.
For more information on Vitec’s compliance to material restriction regulations or to
request a declaration of conformity, please contact material.compliance@vitec.com.
User Manual, Version 1.0 iii
Copyright Notice
VITEC, AND ITS AFFILIATES ("COMPANY") FURNISH THIS DOCUMENT "AS IS," WITHOUT
WARRANTY OF ANY KIND. THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THOSE ARISING FROM A COURSE OF
PERFORMANCE, A COURSE OF DEALING, OR TRADE USAGE. THE COMPANY SHALL NOT BE LIABLE
FOR ANY ERROR, OMISSION, DEFECT, DEFICIENCY OR NONCONFORMITY IN THIS DOCUMENT AND
DISCLAIMS ALL LIABILITY, INCLUDING LIABILITY FOR INFRINGEMENT OF ANY INTELLECTUAL
PROPERTY RIGHTS RELATED TO THE INFORMATION CONTAINED IN THIS DOCUMENT.
No license, expressed or implied, to any intellectual property rights is granted under this document.
This document, as well as the software described in it, are furnished under a separate license and
shall only be used or copied in accordance with the terms of the applicable license. The information
in this document is furnished for informational use only, is subject to change without notice, and
should not be construed as any commitment by the company. Except as permitted by the applicable
license, no part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means without the express written consent of the company.
Names and logos identifying products of VITEC in this document are registered trademarks or
trademarks of VITEC respectively. All other trademarks mentioned in this document are the property
of their respective owners.
General ......................................................................................................... 5
Manual Structure and Use ............................................................................... 5
About This Manual
General
CHAPTER 1
Information in this document is subject to change without notice. VITEC assumes no
responsibility for any errors that may appear in this manual. Companies, names and data
used in examples herein are fictitious unless otherwise noted. No part of this document
may be copied or reproduced in any form, or by any means, electronic or mechanical, for
any purpose, without the express written permission of VITEC. VITEC provides no
warranties with respect to this documentation and disclaims any implied warranties of
merchantability or fitness for a particular purpose. From time to time changes may occur
in the file names and in the files actually included on the distribution disks. VITEC provides
no warranties that such files or facilities, as mentioned in this documentation, exist on the
distribution disks or as part of the materials distributed.
Manual Structure and Use
This manual is structured in a modular format, containing the following sections:
MGW Ace Decoder Overview (on page 6)
Describes the MGW ACE product, its system requirements and I/O specifications.
Getting Started (on page 11)
Describes how to connect to the appliance for the first time.
Setup and Operations (on page 15)
Describes how to set and configure MGW ACE appliance, obtain an event log and
upgrade software and firmware versions.
Firmware Upgrade (on page 41)
Describes how to upgrade MGW ACE firmware.
User Manual, Version 1.0 5
In This Chapter
The Product ................................................................................................... 6
System Requirements ..................................................................................... 7
MGW Ace Decoder is an advanced industrial-grade, HEVC (H.265) decoding appliance.
MGW Ace Decoder is the preferred Hardware decoder for the MGW Ace HEVC Encoder. The
MGW Ace Decoder is designed for low latency decoding of high-definition and
standard-definition video sources across the enterprise, utilizing minimal bandwidth while
preserving broadcast-quality video up to full HD 1080p60 resolution.
The decoding and streaming appliance supports a wide range of streaming protocols
including UDP TS, RTP TS, RTP ES, Pro-MPEG and Zixi™ streaming with Error Correction
mechanism for ensuring secure, error-free video over public networks.
Pro-MPEG SMPTE-2022
Pro-MPEG SMPTE-2022 is an industry standard Forward Error Correction (FEC)
protocol that uses a one or two dimensional XOR algorithm. It sends redundant
information to accommodate for packet-loss during real-time video streaming. This
FEC dictates that at least one column, and at most twenty, and at least four rows, and
at most twenty, can be present. Also, the total number of packets in one matrix cannot
exceed hundred packets. The Pro-MPEG SMPTE-2022 streaming mode is capable of
correcting network errors up to 5% with an average end-to-end latency of 1.5 seconds.
Pro-MPEG technology is included with the product.
Zixi™
Zixi™ error correction is a unique proprietary technology offers secure, reliable
transmission of broadcast-quality HD/SD video over unmanaged internet connections
and private IP networks. The Zixi™ protocol provides real-time protection from
network jitter, packet-loss and latency to ensure error-free video transmission.
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MGW Ace Decoder HEVC Decoding Appliance
The Zixi™streams can be sent to any Zixi™-enabled decoder including hardware
appliances and software platforms. The MGW Ace Decoder appliance’s Zixi™ streaming
mode is capable of correcting high rates of network errors up to 30%. The end-to-end
latency of such IPTV service is configurable and ranges between 500 milliseconds to 6
seconds. Zixi™ technology is included with the product when used in conjunction with
VITEC compatible encoders for point to point streaming or with Zixi™ Broadcaster
server.
The MGW Ace Decoder package includes:
The MGW Ace Decoder appliance
Power supply with cable.
Breakout cable for RS232, genlock input, balanced and unbalanced stereo audio,
AES digital audio.A CD containing the MGW Ace Decoder user manual.
System Requirements
Operating System:
Microsoft ® Windows 2003 ®
Microsoft ® Windows 2008 ®
Microsoft ® Windows 2012 ®
Microsoft ® Windows 7 ®
Microsoft ® Windows 8.0 / 8.1 ®
Microsoft ® Windows 10.0 ®
Apple ® MAC OS ® 10.8 or higher
Internet Browser:
Internet Explorer 10 ® or higher
FireFox 36.0 ® or higher (Windows and Mac)
Safari 8.0 ® or higher (Mac)
Google Chrome ™ 49.0 or higher
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MGW Ace Decoder HEVC Decoding Appliance
Connector
Label
Connector
Description
Audio Talkback
IN
Mini Jack
Unbalanced Analog Audio input
Audio Talkback
OUT
Mini Jack
Unbalanced Analog Audio output
USB Port
USB Type A
USB connection.
To set or retrieve network parameters
Reset
Pin A short press will restart the appliance.
A long press (6 seconds) will return the unit to
factory settings (erasing all user-stored channel and
network settings).
Pressing for 2-3 seconds while powering the
appliance will re-load the last known good firmware.
I/O Specification
MGW Ace Decoder Front Panel
Figure 2-1: MGW ACE Decoder Front Panel
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MGW Ace Decoder HEVC Decoding Appliance
LED/ Port
LED Status
Description
Power LED
Off
Green
Blinking green
once per second
Blinking green
twice per second
The appliance is off.
The appliance is up and ready
The appliance is starting
The appliance is being upgraded.
Error LED
Off
Red
All services are running smoothly.
An error occurred in one or more services:
- Steady on – channel error
- Blinking twice per second – abnormal
temperature
Decode LED
Off
Green
Blinking green
once per second
No Channel Decoding in progress
Channel Decoding
Channel started but stream not received
HD LED
Off
Green
SD output
HD output
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MGW Ace Decoder HEVC Decoding Appliance
Connector Label
Connectors
Description
Ethernet 1
RJ-45
Gigabit Ethernet for streaming and management.
Ethernet 2
RJ-45
Gigabit Ethernet for streaming and management
DVB ASI IN
BNC
DVB ASI input (currently not in use).
DVB ASI OUT
BNC
DVB ASI output (currently not in use).
Serial/Audio/Genlock
Multi-pin
connector
Breakout cable for audio outputs:
Digital Audio AES x2
Balanced Analog Stereo Audio
Unbalanced Analog Stereo Audio
Genlock (future)
Serial for KLV/STANAG/CoT output (future)
CVBS
BNC
Composite output
SDI1
BNC
12G-SDI output (up to 4Kp60)
SDI2
BNC
SD-SDI output (downscale version of SDI1
output)
HDMI
HDMI Type A
HDMI2.0 output (up to 4Kp60)
POWER 20-50 VDC
Multi-pin
connector
Power input.
MGW Ace Decoder Rear Panel
Figure 2-2: MGW Ace Decoder Rear Panel
User Manual, Version 1.0 10
In This Chapter
Initial Connection and Setup .......................................................................... 11
Retrieving or Setting Network Parameters through a USB Thumb Drive ............... 13
Getting Started
Initial Connection and Setup
CHAPTER 3
The MGW Ace Decoder is configured, by default, to use a fixed static IP address for its
streaming and management port (labeled "Ethernet1"). Use the default 192.168.1.2 IP
address to perform initial login from a computer connected directly to the platform.
To configure the appliance's network settings for the first time:
1. Connect a power source to the rear power input port.
2. Connect the network port labeled "Ethernet1" to a computer with network IP
configured to 192.168.1.x range with subnet 255.255.255.0 and ensure you can ping
the default IP address of the unit to 192.168.1.2.
3. Open a web browser and type the appliance's IP address in the URL field. The login
window appears.
4. Type the password (the default password is "1qaz!QAZ") and click the blue arrow. The
MGW Ace Decoder interface is loaded.
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MGW Ace Decoder HEVC Decoding Appliance
Parameter
Description
IPv4 Address Type
Select between Static IP or DHCP+Zeroconf mode.
If a Static IP is used, its respective fields must be filled.
IP Address
Enter the static IP address.
Subnet Mask
Enter the subnet mask address.
Default Gateway
Enter the default gateway address.
Caution:
When in DHCP mode, MGW Ace Decoder will receive an IP address automatically from the DHCP server. In order to know
the provided address, it is recommended to either:
Retrieve MGW Ace Decoder IP address. Refer to Retrieving or Setting Network
Parameters through a USB Thumb Drive (on page 13).
When you change the appliance’s IP address to a different subnet you may need to
reconfigure your computer network settings to re-connect to the appliance.
5. From the main menu, select System. The system page opens.
6. Set the below parameters required for your network and click Apply.
7. Set the below parameters that are required for your network and click Apply.
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MGW Ace Decoder HEVC Decoding Appliance
NOTE:
USB thumb drive must be formatted in FAT32.
Retrieving or Setting Network Parameters through a USB
Thumb Drive
To Retrieve Your Network Parameters through a USB Thumb Drive (When MGW Ace Decoder
IP Address is Unknown):
1. Turn MGW Ace Decoder OFF.
2. Allocate a USB thumb drive and insert it to MGW Ace Decoder USB port.
3. Connect the network cable to MGW Ace Decoder Ethernet port.
4. Insert the USB thumb drive to the MGW Ace Decoder USB port.
5. Turn MGW Ace Decoder ON. The network setup file "DecoderNetworkSettings.txt"
is being copied from the appliance to the thumb drive. Wait a few minutes to ensure
that the file is being copied properly.
6. Remove the USB Thumb drive from the appliance, and insert it to a PC.
7. Open the "DecoderNetworkSettings.txt" file in the USB thumb drive using any text
editor program.
8. Read the IP address from the file.
9. Enter the read IP address in the Internet browser URL field. The Log on window
appears.
10. Log in.
To Set Network Parameters through a USB Thumb Drive (When MGW Ace Decoder IP Address
is Known):
1. Either obtain the "DecoderNetworkSettings.txt" from VITEC CD or from VITEC
Online Support Portal. This file contains the default IP address of 192.168.1.2. and
open it using any text editor program.
- or -
Retrieve the IP address from MGW Ace Decoder by repeating steps 1 through 7 as
described in the section above.
2. Modify any of the listed network parameters, as required, and save the changes.
3. Eject the USB thumb drive properly from the PC and insert it to the MGW Ace Decoder
USB port.
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MGW Ace Decoder HEVC Decoding Appliance
4.Turn MGW Ace Decoder ON. When the boot process is completed, MGW Ace Decoder
will be set with the new IP address.
5. Enter the IP you have set to the Internet browser URL field. The Log on window
appears.
6. Log in.
7. Save the file (either on a USB thumb drive or any other place of your choice for future
reference. In case MGW Ace Decoder IP address becomes unknown and needs to be
retrieved, this file will be used.
User Manual, Version 1.0 14
In This Chapter
Using the MGW Ace Decoder Interface ............................................................ 15
The Dashboard Page ..................................................................................... 18
The Channel Page......................................................................................... 21
The Decoder Settings Page ............................................................................ 28
The Live Preview Page .................................................................................. 31
The System Page ......................................................................................... 32
The Event Log Page ...................................................................................... 36
The Configurations Page ................................................................................ 36
The General Page ......................................................................................... 39
Setup and Operations
CHAPTER 4
Using the MGW Ace Decoder Interface
MGW Ace Decoder Functions
The followings are available at all times (regardless which menu item is selected):
Dashboard frame - top of page from which decoding channel is controlled and
monitored.
Logout - allows you to log out the application.
About - provides information about MGW Ace Decoder.
User Manual, Version 1.0 15
The Main Menu
The MGW Ace Decoder main menu includes the following items:
Dashboard - view platform, network and traffic information.
Channel – view, set and select channel parameters: source streaming protocol, IP
address, Ethernet port
Decoder Settings – set video, audio, decoder, ancillary data and talkback
parameters
System - view and set appliance's parameters such as network, security, date and
time.
Configurations - allows saving of channel configurations.
General - view system information such as software version, serial number, and
provides restart, factory reset, and firmware upgrade functions.
MGW Ace Decoder HEVC Decoding Appliance
Figure 4-1: The General page
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MGW Ace Decoder HEVC Decoding Appliance
Parameter
Display
Description
Name
Channel name defined by the user
Streaming
Protocol
UDP TS
RTP
RTSP
Zixi
Broadcaster
Zixi P2P
Pro-MPEG
Channel streaming protocol.
IP Address
IP address
Displays the stream IP address or the Zixi
Broadcaster server IP address
Port
Displays the stream port number
Video
H.265
H.264 (future)
Displays the stream video codec
Audio
AAC-LC
AAC-HE1
(future)
AAC-HE2
(future)
LPCM (future)
Displays the stream audio codec
Resolution
Displays the stream video resolution
Status
Playing
Started
Stopped
Error
Displays the status of the channel.
If the stream is not received but MGW Ace
Decoder has been started, "Started" is
displayed.
Dashboard Frame
In the dashboard frame section you can review the system configuration and parameters.
The Dashboard section displays the following information:
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MGW Ace Decoder HEVC Decoding Appliance
Control
Play/Stop
Start / Stop the decoder.
If the stream is not received but MGW Ace
Decoder has been started, "Started" is
displayed.
Decoder
Displays the decoder output resolution and
framerate
Talkback
OFF
ON
ON-Push To
Talk
Displays the status of the talkback feature:
OFF: talkback is turned OFF
ON: talkback session is ON and microphone is
always enabled
ON – Push to talk : talkback session is ON and
microphone is enabled when the microphone
icon is clicked
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MGW Ace Decoder HEVC Decoding Appliance
NOTE:
The Dashboard page automatically polls the appliance hardware for the latest status of channels, streams and sources. You
may also manually refresh the Dashboard page (by either pressing the "F5" key on your keyboard or re-clicking Dashboard),
to obtain instantly the current state of the system whenever you configure any of the following parameters: streaming/
management interfaces, traffic, or rear panel connections.
The Dashboard Page
The dashboard is the main page displaying the appliance's view and displays network
information for both network interfaces as well as an overall stream and traffic summary.
Interfaces being activated and/or used appear in green (see figure above).
Figure 4-2: The Dashboard page
To view the dashboard parameters:
1. From the main menu, select Dashboard. The following parameters are displayed:
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MGW Ace Decoder HEVC Decoding Appliance
Section
Description
Channel Information
System
System Bitrates – Displays the incoming system network bitrate.
In case of several multicast stream on the network, the total bitrate
of these streams will be displayed.
Lost Packets - N/A - for future usage.
Error Correction - Indicates if the stream is protected by either
Zixi or Por-MPEG protocol.
VITC - Indicates if VITC information is detected with the stream
(future)
CC - Indicates if Closed Captioning information is detected with the
stream (future).
KLV - Indicates if KLV information is detected with the stream
(future).
Video Stream
Video Bitrate – Displays the incoming video bitrate.
Codec - Displays the video codec within the stream.
Chroma Sampling - Displays the chroma sampling of the stream.
Resolution - Displays the stream resolution.
Framerate - Displays the stream framerate.
Scan Type - Displays if stream is progressive or interlaced.
Audio Stream
Audio Bitrate – Displays the incoming audio bitrate.
Codec - Display the audio codec within the stream.
Sampling Frequency- Display the audio stream sampling rate.
Channels - Display the number of audio channel within the
stream.
Ethernet 1
IP Address – Displays the Network Interface IP address.
Subnet Mask – Displays the Network Interface subnet mask
address.
Default Gateway – Displays the Network Interface Default
Gateway address.
Ethernet 2
IP Address – Displays the Network Interface IP address.
Subnet Mask – Displays the Network Interface subnet mask
address.
Default Gateway – Displays the Network Interface Default
Gateway address.
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MGW Ace Decoder HEVC Decoding Appliance
System Information
Temperature – Displays the Network Interface IP address.
Fans RPM – Display current fan speed
Up Time – Displays the up time since last reboot.
Date/Time – Display Date and Time
The Channel Page
In the Channel page, a list of channel can be set and saved. The following channel
protocols are supported:
A red frame appears when the entered value is not valid.
To set the channel parameters:
1. From the main menu, select Add a Channel.
2. The Input Channel Configuration page appears.
Figure 4-4: The Input Channel Configuration page
3. Set the following channel parameters as required in each section and click Add.
4. Refer to the Input Channel Configuration description in the next section for more
information.
5. A new channel is added to the Network Channel List.
6. Select the channel line to be decoded within the list and click Select Channel.
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MGW Ace Decoder HEVC Decoding Appliance
NOTE:
Channels can be deleted or modified using the bin or settings icon.
Figure 4-5: The Network Channel Selection window
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MGW Ace Decoder HEVC Decoding Appliance
Input Channel Configuration
Adding a SAP Channel
MGW Ace Decoder allows to manually enter the parameters of a channel.
MGW Ace Decoder supports the Session Announcement Protocol (SAP) to detect and select
SAP channel for auto configuration.
1. To detect SAP channels, click SAP in the Input Channel Configuration page.
2. Select the desired channel row, and click Select.
3. The input channel configuration is now populated, add a Channel Name if required
(optional parameter).
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MGW Ace Decoder HEVC Decoding Appliance
Parameter
Description
Channel Name
(Optional)
Enter a Channel Name to differentiate channels within the
Channel list. The Channel name is an optional field.
Ethernet Port
Select the Ethernet Port from which the channel is received.
Streaming
Protocol
Select the required protocol.
IP Address
Type the channel IP address.
Port
Type the port number.
AES Encryption
Select if you wish to decode an encrypted channel. The AES key
value must be entered.
Default PID
By default, the decoder selects the first Video and Audio PID to
be decoded. In case another PID to be decoded is
necessary,clear the check box and its related fields below.
Audio1/2 PID
Set the Audio PID to be decoded for each audio pair (1 and 2)
Video PID
Set the Video PID to be decoded
NOTE:
You must click Apply for the new settings to be saved.
To manually add a a channel:
If a channel does not appear within the SAP list, the channel can be manually set.
For UDP TS and RTP/RTSP channels:
For RTSP channel (RTP ES from MGW Ace Encoder):
In addition to the parameters specified in the table above, type the path of the SDP file
residing on the RTP server.
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MGW Ace Decoder HEVC Decoding Appliance
NOTE:
The Zixi protocol supports two modes:
Zixi Broadcaster Server.
Zixi P2P: Point-to-point streaming directly from the camera or encoder.
When streaming using Zixi Broadcaster Server, the MGW Ace Decoder pulls video from one of the server’s inputs. Enter the
Zixi Server IP address and Stream ID / Password for the associated input (do not attempt to create a new output on the
server).
When streaming directly from an encoder, enter stream port to match the encoder settings.
Parameter
Description
Channel Name
(Optional)
Enter a Channel Name to differentiate channels within the
Channel list. Channel name is optional.
Ethernet Port
Select the Ethernet Port from which the channel is received.
Streaming
Protocol
Select Zixi Broadcaster.
IP Address
Type the Zixi server IP address.
Port
Type the Zixi server port.
Stream Name
Type the channel name entered in Zixi server.
Password
(Optional)
Type the password if required.
Latency
Type the latency value for the Broadcaster server. It should
match the latency value that is set on the Zixi Broadcaster.
Zixi Channels
For Zixi Broadcaster channel:
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MGW Ace Decoder HEVC Decoding Appliance
Parameter
Description
Streaming
Protocol
Select the required protocol..
Port
Type the Channel port
NOTE: Zixi point-to-point streaming with MGW ACE Encoder
Zixi Point-to-point license is included when MGW Ace Decoder is used in conjunction with VITEC encoders.
To start using point-to-point Zixi streaming between MGW Ace Decoder and MGW ACE encoder:
Verify that MGW ACE and Ace Decoder can communicate (gateways are properly
configured).
Set Zixi as the protocol on both MGW Ace Decoder and MGW ACE encoder.
Set the MGW ACE encoder Target Address by entering MGW Ace Decoder system
IP address (Zixi is unicast address only).
Set the same target port on both MGW Ace Decoder and MGW ACE encoder.
Start the MGW Ace Decoder by clicking Play.
Parameter
Description
Channel Name
(Optional)
Enter a Channel Name to differentiate channels within the
Channel list. Channel name is optional.
Ethernet Port
Select the Ethernet Port from which the channel is received.
Streaming Protocol
Select Pro-MPEG protocol.
IP Address
Type the channel IP address.
Port
Type the port number.
1-D Port Number
Type the port number through where columns check sums
will be sent.
2-D Port Number
Type the port number through where rows check sums will
be sent when 2-D mode is selected.
For Zixi Point-to-point channel:
For Pro-MPEG channel:
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MGW Ace Decoder HEVC Decoding Appliance
NOTE:
The Secondary channel is a downscaled version of the primary channel.
The Decoder Settings Page
In the Decoder Settings page, below parameters can be set:
2. Set the desired parameters as required in each section and click Apply.
To set Video Parameters:
This section sets video output settings. Video outputs are split into two channels:
Primary Channel : SDI1 (3G/HD/SD-SDI) and HDMI outputs can be configured.
Secondary Channel: SDI2 (SD-SDI) and Composite outputs can be configured.
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MGW Ace Decoder HEVC Decoding Appliance
Parameter
Description
Output Resolution
(for each channel)
Select the required resolution from the drop-down list.
SDI1 / HDMI
SDI2 / Composite
Enable video outputs when the box is selected.
Display Format
Select the preferred display from the drop-down list.
Aspect Ratio
Select the aspect ratio from the drop-down list. When
"Auto" is selected the aspect ratio is determined according
to the aspect ratio of the incoming stream parameter.
(future)
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MGW Ace Decoder HEVC Decoding Appliance
Parameter
Description
Decoder Clock
Source
Select source clock either from:
Stream clock
Genlock input clock(future)
Decoder Buffer
(ms)
Type the decoder buffer value. This parameter is used for handling
network jitter, allowing smooth playback. The bigger the buffer, the
higher the latency.
If staggering happens, increase the buffer value until reaching
smooth decoding.
The default buffer value should comply to most streams.
To set Audio Settings:
This section sets audio routing for:
SDI1/SDI2 and HDMI outputs
Digital AES 1 and 2 unbalanced outputs. It is possible to set if AES or S/PDIF format is
outputted (respectively Consumer or Professional).
Analog Balanced and Unbalanced audio outputs. The volume can be adjusted
independently for the audio analog balanced and unbalanced outputs.
Figure 4-7: The Decoder Settings Audio page
To set Decoder Settings:
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MGW Ace Decoder HEVC Decoding Appliance
Parameter
Description
Talkback
OFF: Talback feature is turned OFF
ON: Talkback feature is turned ON and microphone audio
input is always enabled
ON – Push to talk: Talkback feature is turned ON and
microphone audio input is turned OFF by default. To talk
push the Microphone icon in the upper dashboard
Icon will turned blue when microphone input is
enabled.
Target IP Address
Enter IP address of the distant MGW Ace Encoder or Host
PC running MGW Connect software to connect to
Target Port
Enter the port to be used for the connection
Microphone / Audio input
Gain
Set the audio level of the audio talkback input
Speaker / Audio output
Gain
Set the audio level of the audio talkback output
To set Talkback Settings:
Talkback feature
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NOTE:
Live stream preview decoding is available with multicast streams only. The preview
module requires VLC plugin to be installed. Go to http://www.videolan.org/vlc/
(http://www.videolan.org/vlc/ ) to install the required plugin.
The live preview plugin is not available for Mac OS computers.
NOTE:
Only multicast streams will be viewable via this interface.
The Live Preview Page
In the Live Previewpage you can view the live IP stream within the unit’s management
application.
Figure 4-8: The Live Preview page
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MGW Ace Decoder HEVC Decoding Appliance
The System Page
In the System page you set the parameters of the following tabs:
Network Interfaces
Date and Time
Security
Figure 4-9: The System page
To set the system parameters:
1. From the main menu, select System.
2. Set the desired parameters as required in each section and click Apply.
To set the Network Interfaces:
Two network interfaces are available. Each one can be used for either management and/or
streaming.
For easier management of the system, Ethernet Port 1 and 2 can be configured in DHCP
mode. If DHCP mode is selected, the system will obtain the IP address automatically from
the DHCP server.
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MGW Ace Decoder HEVC Decoding Appliance
Parameter
Description
Management Access
Select the Ethernet Port used for management
(Ethernet Port 1, 2 or 1&2)
IPv4 Address Type
Select either Static, DHCP, or DHCP+Zeroconf
Zeroconf allows the unit to get an IP address
automatically without DHCP server on the
network.
To retrieve the system IP address, refer to
section Retrieving or Setting Network
Parameters through a USB Thumb Drive (on
page 13) for more information.
IP Address
Enter IPv4 Address if Static mode is selected
Subnet Mask
Enter Subnet Mask if Static mode is selected
Default Gateway
Enter default Gateway if Static mode is
selected
IPv6 Address Type
Select either Static, Statefull or Stateless
IPv6 Address auto/prefix
Displays the IP/Prefix address.
IPv6 Address manual/prefix
Enter a static IP/Prefix address.
Default Gateway
Select which Ethernet port settings to be used
as the default gateway.
NOTE:
You must click Apply for the new settings to be saved.
Parameter
Description
Use default SAP
address and port
Use the default Session Announcement Protocol multicast group
and port as per RFC 2974.
Interface
Select which Ethernet interface listens to the SAP.
IP Address
Set the target multicast IP address to which SAP messages will be
sent.
Port
Set the target port to which SAP messages will be sent.
To set SAP:
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MGW Ace Decoder HEVC Decoding Appliance
NOTE:
You must click Apply for the new settings to be saved.
Parameter
Description
Current
Password
Type the current password.
New Password
Type the new password (8-14 characters).
Re-Type
Password
Re-type the new password.
Host Name
Host name is "MGW-ACE-DEC_<SN>" where SN is the system
serial number.
Parameter
Description
Use NTP
Select the box to enable synchronization with the NTP server.
Server Address
Enter the NTP server address.
Sync Period
Enter the synchronization period.
Date
Set the date.
Time
Set the time.
Time Zone
Set the time zone.
Daylight Saving
Select the Enable box and set the start date and time for Daylight
Saving.
To set Security:
Figure 4-10: The Security page
To set Date and Time:
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MGW Ace Decoder HEVC Decoding Appliance
Parameter
Description
Enable
Select the box to enable daylight saving.
Start Date
Set the daylight saving start date.
End Date
Set the daylight saving end date.
Figure 4-11: The Date and Time page
To set Daylight saving:
The Event Log Page
In the Event Log page you can view the log of events and export them.
Feature to be available in future releases of MGW Ace Decoder.
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MGW Ace Decoder HEVC Decoding Appliance
The Configurations Page
MGW Ace Decoder allows you to save screen shots of various configurations to be loaded
manually or automatically in the future
In the Configurations page you can add, delete, Activate and Auto start a channel
configuration.
Figure 4-12: The Configurations page
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MGW Ace Decoder HEVC Decoding Appliance
NOTE:
The configuration saves all MGW Ace Decoder parameters and status. If the
configuration was saved while in Stop mode, the system will return to that state
while loading the configuration.
For the appliance to automatically start decoding at boot up, ensure the
configuration is saved while “Playing” a stream.
To add a configuration:
1. Click Add.
Figure 4-13: The Add Configuration window
2. Type the configuration name and description.
3. Click Save. The new configuration appears on the top row.
To activate a configuration:
1. Select the desired configuration row.
2. Click Activate to activate the configuration. The activated configuration is applied.
To delete a configuration:
1. Select the desired configuration row.
2. Click Delete to delete the configuration.
To activate a configuration on boot up:
1. Select the desired configuration row.
2. Click the desired configuration row under the Load at Startup column. The icon
appears in the Load at Startup column in the relevant configuration row.
On next reboot, the selected configuration will load automatically.
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MGW Ace Decoder HEVC Decoding Appliance
Parameter
Description
Ethernet 1 MAC
Address
Displays the Network Interface #1 MAC Address.
Ethernet 2 MAC
Address
Displays the Network Interface #2 MAC Address.
System Serial Number
Displays the system serial number.
Board Serial Number
Displays the video board serial number.
Hardware
Displays the current hardware revision.
Software
Displays the active software version.
The General Page
In the General page you can view appliance related parameters and perform firmware
upgrades.
Figure 4-14: The General page
System Information parameters:
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MGW Ace Decoder HEVC Decoding Appliance
NOTE:
The Factory Reset function will return the unit to its default
IP settings: 192.168.1.2 with subnet mask 255.255.255.0
(Ethernet1) and DHCP mode for Ethernet 2.
To connect from Ethernet 1, if you are connected to the unit
from a PC on a different subnet, reconfigure your computer
to the 192.168.1.x subnet to gain access to the unit and
modify its settings for network use.
To connect from Ethernet2, ensure you are connected to
DHCP router, and retrieve the IP address of MGW Ace
Decoder using the USB key procedure (or define an IP
address to MGW Ace Decoder based on its MAC Address).
To restart the appliance:
1. Click Restart to restart the appliance.
To restore factory settings:
1. Click Factory Reset to reset all values to default factory values.
User Manual, Version 1.0 40
In This Chapter
Upgrading the Firmware ................................................................................ 41
Firmware Upgrade
Upgrading the Firmware
CHAPTER 5
Important Notes Prior to Upgrade
VITEC periodically releases new firmware versions that include critical updates as well as
feature enhancements.
MGW Ace Decoder firmware and software upgrade process involves uploading a .TAR file
within the unit HTTPS user interface, allowing the unit to extract the required files and
perform internal updates. Uploading time of the upgrade file can take up to few minutes
and may vary from one computer to another. It also depends on network speed and the
connection's quality between the computer and the MGW Ace Decoder appliance. On
regular LAN, it takes only few seconds.
During the upgrade, while file is uploaded, the web based HTTPS interface polls the unit
status. This polling attempt occurs also during the actual execution of the upgrade inside
the appliance. To avoid interruption to the upgrade process, do not close the active
browser window used for uploading the file.
Read carefully the step-by-step procedure below and pay extra attention to notes and
warnings.
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MGW Ace Decoder HEVC Decoding Appliance
NOTE:
If not deleted, old configurations may cause to the MGW Ace Decoder to load with the new
firmware into an unsupported state..
To upgrade MGW Ace Decoder Firmware version:
1. Send VITEC your upgrade firmware request.
2. Delete all saved configurations, including auto start configurations.
1. Click the General tab.
2. Click Firmware Upgrade. The Load Firmware window appears.
3. Click Browse. A browser window opens.
Figure 5-1: The File Upload window
4. Select the appropriate *.tar file and click Load. The Upgrade window appears on the
screen, indicating the progress of the upgrade process:
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MGW Ace Decoder HEVC Decoding Appliance
The loading process takes from a few seconds to few a minutes, depending on your
available network bandwidth. When loading completes, the Upgrade message
disappears.
5. MGW Ace Decoder reboots. Reconnect at the previously used IP address then enter
your login information.
6. In the General screen verify that the upgrade was successful by inspecting the
Software Version field.
User Manual, Version 1.0 43
Technical Specifications
COMPLIANCE
FCC Part 15, Class A
CE
ICES-003
RoHS
ENVIRONMENTAL
APPENDIX A
Operating Temperatures: 0 ºC to +50 ºC (-4 ºF to 122 ºF)
Relative Humidity: 5% to 95% (non-condensing)
PHYSICAL
Dimensions: 1.65" H x 7.95" W x 4.60" D (42.4 mm H x 202 mm W x 117.5 mm D)
Weight: 2.40 lb (1.1 kg)
Enclosure: Industrial-grade
Mounting holes for seamless installation in vehicles / onto flat surfaces
FUNCTIONAL DESCRIPTION
Stream Input support:
Video Decoder- HEVC (H.265)
MPEG-H HEVC (ISO/IEC 23008-2) Modes:
Main Profile Level 4.1 (4:2:0 8-bits)
Main 10 Profile Level 4.1 (4:2:0 and 4:2:2 10-bits)
Bit Rate: up to 50Mbps
Frame Rate: 1-60 fps.
Input Resolutions: from CIF up to 1920x1080
Audio Decoder
MPEG-4 AAC-LC (ISO/IEC 14496-3)
Up to 2x stereo channel
Sample Rate: 48kHz
Bit Rate: 16-192kbs
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Network Protocols
UDP TS
RTP TS
RTP ES
Zixi™ Error-Correction (HEVC and H.264) – Zixi P2P and Broadcaster modes
RTP TS with ProMPEG Forward Error Correction (SMPTE 2022)
Security
Real-time AES decryption for video, audio and metadata
Network Interfaces
2x Gigabit Ethernet ports for management and/or streaming
DVB-ASI Input and Output (future)
SDI Embedded audio (PCM support)
HDMI Embedded audio (PCM support)
2x AES3 Digital Audio (BNC Female)
1 x Analog unbalanced stereo audio, AC-coupled (RCA Female)
1 x Balanced analog stereo audio (XLR Male)
Talkback Audio (front panel)
Input : 1 x Analog unbalanced stereo audio, AC-coupled (Mini Jack)
Output 1 x Analog unbalanced stereo audio, AC-coupled (Mini Jack)
User Manual, Version 1.0 45
Technical Support
APPENDIX B
VITEC provides phone supports and online helpdesk access during standard business
hours. Silver, Gold and Platinum customers are eligible to access preferred support tools
as described in your extended support agreement. For more information, visit our web site
at http://www.vitec.com.
The VITEC's Products Knowledge Base is part of our web site at
http://www.vitec.com/support/. It offers technical tips, downloads of user manuals,
access to latest firmware files and general information about IPTV products.
User Manual, Version 1.0 46
Warranty
APPENDIX C
Limited Hardware Warranty Terms
Subject to the terms and conditions specified below your VITEC product (the "Product")
is warranted against defects in material and workmanship (the "Warranty") for a period of
12 (twelve) months following the Delivery Date (the "Warranty Period"). The Warranty
provided to you hereunder supersedes any warranty which may be provided to you by the
original manufacturer of the Product.
VITEC (collectively "company") will repair or replace (at its option) any defective part
during the Warranty Period, provided that (i) the Warranty remain in force. Your dated
sales receipt or invoice shall be considered as the delivery date of the Product form VITEC's
premises to your designated address (the "Delivery Date"); (ii) your Product unit carries
a serial number on its rear panel; (iii) you received from VITEC Customer Service
department a Return Materials Authorization (RMA) number. No Product unit will be
accepted for repair without RMA number; and (iv) the entire Product unit is returned to the
company by prepaid shipping in VITEC’s original packaging.
VITEC will not be responsible for (i) any damages resulting from the use, maintenance or
installation of any Product; or (ii) for the incorporation of any spare or replacement parts
not approved by the company.
Without limiting the generality of the foregoing, The company reserves the right to refuse
to provide any services under the Warranty for any Product that, in the company opinion,
has been subjected to any abnormal electrical, mechanical, or environmental abuse, or
shows signs of modification by an unauthorized person or company. Call your local
distributor or reseller for out-of-warranty repair charge estimates prior to returning a
product.
You acknowledge that the product licensed or sold hereunder, which may include
technology and software, are subject to the export control laws and regulations of the
United States ("U.S.") and/or any other country in which the product is received. You
agree that you will not knowingly transfer, divert, export or re-export, directly or
indirectly, the product, including the software, the software source code, or technical data
(as defined by the U.S. Export Administration Regulations) restricted by such regulations
or by other applicable national regulations to any person, firm, entity country or
destination to which such transfer, diversion, export or re-export is restricted or prohibited
User Manual, Version 1.0 47
MGW Ace Decoder HEVC Decoding Appliance
by U.S. or other applicable law, without obtaining prior authorization from the U.S.
Department of Commerce and other competent government authorities to the extent
required by those laws.
User Manual, Version 1.0 48
Index
A
About This Manual • 5
C
Copyright Notice • iv
D
Dashboard Frame • 17
Declaration of Conformity and
Regulatory Compliance • ii
F
Firmware Upgrade • 5, 41
G
R
Retrieving or Setting Network Parameters
through a USB Thumb Drive • 12, 13, 34
S
Safety Instructions • i
Setup and Operations • 5, 15
System Requirements • 7
T
Technical Specifications • 44
Technical Support • 46
The Channel Page • 21
The Configurations Page • 37
The Dashboard Page • 19
General • 5
Getting Started • 5, 11
I
I/O Specification • 8
Initial Connection and Setup • 11
Input Channel Configuration • 24
M
Manual Structure and Use • 5
MGW Ace Decoder Front Panel • 8
MGW Ace Decoder Functions • 15
MGW Ace Decoder Overview • 5, 6
MGW Ace Decoder Rear Panel • 10
The Decoder Settings Page • 28
The Event Log Page • 36
The General Page • 39
The Live Preview Page • 32
The Main Menu • 16
The Product • 6
The System Page • 33
U
Upgrading the Firmware • 41
Using the MGW Ace Decoder Interface • 15
W
Warranty • 47
User Manual, Version 1.0 49
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User Manual, Version 1.0 50
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