Visualint
MiniMaxx
Mobile App User Guide
Table of Contents
Adding a New Device ...............................................3
Live View .........................................................3
Playback ..........................................................5
Device Management ................................................6
Alarm Management ................................................6
File Management...................................................7
Local Conguration ................................................7
Network Recommendations .........................................8
Troubleshooting....................................................9
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Adding a New Device
1. Tap the menu icon in the upper le corner and select Device
Management.
2. Tap the
and video recording appears. We recommend selecting Allow so you can
archive footage.
3. We do not currently support scanning QR codes, so tap the Add manually
icon
4. Select a supported Connection Type:
} Add by IP port – Manually enter the IP address, port, NVR name,
login name, and login password.
} Add by domain name port – Enter the Visualint DDNS name as the
domain name, Port, NVR name, login name, and login password.
5. Tap Save.
icon. A popup window asking you to Allow or Deny pictures
in the bottom le corner.
Live View
Select Live View from the menu icon .
Icon Description
Snapshot
Intercom
Sound ON/OFF
PTZ Controls
Resolution Switching (HD/SD)
Record Video
Color Settings
Alarm Output
Settings
Replay
One-touch Disconnect/Reconnect
1/4/9/16 Grid Views
More
Add Device
Play
Favorite Group
Alert
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Viewing Streams
ere are three ways to view live streams:
1. Open the device list under the real-time preview interface. Tap the host to
be played, and a channel list appears below. Tap the channel to be played,
and its video begins in the selected window.
2. Open the device. Choose a host to be played, tap More , and a channel list
appears. Tap the channel to be played, and its video begins in the selected
window. When a prompt box pops up, tap Play to view the video.
3. On the device addition interface, enter the corresponding information
and tap Preview. en, jump to the real-time preview interface to play
the video.
Removing a Stream
Press and hold a video stream, then release to delete it. If you wish to close all
streams, tap the disconnect icon
.
Favorites
Tap the more icon , in the upper right corner and select Fav Group. Enter a
name for the Favorite group and tap OK to add all the streams in your current
grid view to Favorite those video streams.
PTZ Controls
Tap the camera you wish to control, then tap the PTZ icon for the following
controls:
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} Zoom – In or out.
} Focus – Manual focus adjustments.
} Cruise – Tap the cruise icon, then select the cruise number
congured in the web browser.
} Presets – Tap the preset icon, then the preset number congured
in the web broswer.
} 3D Positioning – Use your nger to drag the camera in the
direction you want the camera to move. Use two ngers in a pinching
motion to zoom in or out.
Full-Screen Mode
Double tap the camera you’d like to view full-screen, then tap the icon.
Switching Between Video Streams
Swipe the full-screen or grid view to the le or right to view further streams.
Playback
To view playback, tap the Replay icon to enter the playback interface.
Icon Description
Reverse
Play
Pause
Fast Forward
Single Frame Forward
Resolution Switching (HD/SD)
Device Selection
Date Selection
1/4 Grid View
One-touch Disconnect
Closing Playback
Click the One-touch Disconnect icon to close the playback window, or tap
the arrow icon in the upper le corner.
Date Selection
Tap the Date Selection icon to select the date you’d like to view playback
from. e selected date is highlighted in green.
Note: e date must be selected before scrolling through the timeline.
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Device Management
Select Device Management from the menu icon .
Icon Description
Modify Device
Add Device
Delete Device
Enable/Cancel Editing
Online/Oine Device
Wrong Password
Device Locked
Device Busy
Alarm Management
e Alaram Management list shows the time, host name, and type of recent
alarms. Tap the Edit icon in the upper right corner to select alarm events and
mark them as read, or to delete the event.
Icon Description
Enable/Cancel Editing
Mark All Events as Read
Delete
Push Settings
Alarm Video
Live Video
Viewing Events
Click the Alarm Video icon to watch a recorded event. When nished,
you can click the Live Video
Description table in the “Playback” section for control information.
icon to return to live video. View the Icon
Push Settings
Tap the Push Settings icon to display all connected devices and their alarm
status.
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File Management
Snapshots and recordings are stored under File Management.
Icon Description
Enable/Cancel Editing
Search
Advanced Search
Clear Advanced Search
Flip
Share
Snapped pictures support sharing, zooming, and rotation; videos support local
playback and sharing.
Local Conguration
Select Local Conguration from the menu icon .
Area Selection
If foreign devices are needed, tap Region Selection to switch regions where
foreign devices are connected.
Hardware Decoder Takes Priority In Use
Enabled or Disabled. is increases video playback, but does allocate more
device resources for the MiniMaxx app.
Note:
} Hardware Decoding Priority requires Android version 4.2 or above.
} Android Hardware Decoding Priority does not support manual
capture, electronic amplication.
} Android hardware supports simultaneous decoding of a maximum of
4 channels (depending on mobile device).
} iOS decoding of H.264 video requires iOS 8.0 or above. H.265 video
encoding requires iOS11or above, on iPhone 6 or newer devices.
Receive Alarm Locally
When enabled, the MiniMaxx app can receive alarm messages.
Download Alarm Pictures Automatically
Enable to automatically download received alarm events. Keep possible cellular
and internet service provider data caps in mind when enabling this feature.
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Channel Style
Tap to alter the appearance of the camera channels you are viewing.
Options include:
} Display channel number
} Display channel name
} Display channel thumbnail
Single Split Screen Video Clarity
HD or SD.
General Settings
General settings include:
} Number of Screenshots – Sets the quantity of snapped pictures when
taking snapshots.
} Split-Screen Capture – When enabled, snapshots capture the current
channels displaying video.
} Disk Reserve – Checks the cache directory of mobile apps. If the
amount of free memory is less than the device memory ( in MB), then
local snapped pictures and videos are automatically deleted until the
two values are equal.
} Gesture Code – Set a gesture code, for user security. e user must
enter the correct gesture code before they can use the MiniMaxx app.
Network Recommendations
e following is a lits of network recommendations when trying to use the
MiniMaxx mobile application to connect to your MiniMaxx NVR:
} Do not restrict your gateway’s speed.
} Disable any blacklist or whitelist features.
} Make sure the DHCP server is enabled.
} Enable the 2.4 and 5GHz radios on your wireless network.
} Use WPA2 wireless encryption.
} 360 Portable Wi-Fi is not supported.
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Troubleshooting
Issue Solution
Verify the login username and password.
Device Oine
Video
Connection
Failure
Intermittent
Video Loss
Cannot Replay
or Download
Video
Device Busy or
Maximum
Connections
Reached
Intercom Failure
No Access
Shared Device Issues
Verify the device’s network connection.
Verify another device on the same network has
internet access.
Verify the device still shows online in the device
list.
Check the device’s network connection.
Verify another device on the same network has
internet access.
Verify the network you’re connected to has
adequate bandwidth, as well as the network the
NVR is connected to.
Check if the camera’s frame rate is set too low.
Try viewing a single camera or dropping the
resolution to SD. If that works, the mobile device
may have inadequate hardware to view multiple
camera streams.
Verify the NVR is recording.
Check the NVR’s hard drive staus and
connections.
Try to verify if there was a network disconnect
in the NVR’s location.
Too many connections have been made to the
NVR. Other users must disconnect to clear this
message.
Verify audio connections on the camera.
Another user may be using the feature.
Verify login information.
is feature is not currently supported.
Copyright ©2020, Wirepath Home Systems, LLC. All rights reserved. Control4 and Snap AV and
their respective logos are registered trademarks or trademarks of Wirepath Home Systems, LLC, dba
“Control4” and/or dba “SnapAV” in the United States and/or other countries. Snap AV, Control4,
Visualint, and Wirepath are also registered trademarks or trademarks of Wirepath Home Systems,
LLC. Other names and brands may be claimed as the property of their respective owners. All
specications subject to change without notice.
Version 201201-1406
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