Vista VK2-1080BIR37e, VK2-3MPVRDIR3V9F Installation Manual

Please read this manual thoroughly before use, and keep it handy for future reference.

VK2-1080BIR37e

Installation manual

VK2-1080BIR37e User manual V1.0

Before You Begin

Read these instructions before installing or operating this product.

Note: This installation should be made by a qualified service person and should conform to local codes. This manual provides installation and operation information. To use this document, you must have the following minimum qualifications:

 A basic knowledge of CCTV systems and components

 A basic knowledge of electrical wiring and low-voltage electrical connections

Intended use

Only use this product for its designated purpose; refer to the product specification and user documentation.

Customer Support

For assistance in installing, operating, maintaining and troubleshooting this product refer to this document and any other documentation provided. If you still have questions, please contact Norbain Technical Support and Sales:

Norbain SD Ltd, 210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire RG41 5TP, En gland.

UK +44 (0) 118 912 5000

Note: You should be at the equipment and ready with details before calling Technical Support. Conventions Used in this Manual

Boldface or button icons highlight command entries. The following WARNING, CAUTION and Note statements

identify potential hazards that can occur if the equipment is not handled properly:

* WARNING:

Improper use of this equipment can cause severe bodily injury or equipment damage.

** Caution:

Improper use of this equipment can cause equipment damage.

Note: Notes contain important information about a product or procedure.

VK2-1080BIR37e User manual V1.0

This apparatus is manufactured to comply with the radio interference. A Declaration of Conformity in accordance with the following EU standards has been made. The manufacturer declares that the product supplied with this document is compliant the p rovisions of the EMC Directive 2004/108/EC, the CE Marking Directive 93/68 EEC and all associated amendments.

All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive: 2011/65/EU, which means our manufacture processes and products are strictly “lead-free” and without the hazardous substances cited in the directive.

The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life. This applies to your product and any peripherals marked with this symbol. Do not dispose of these products as unsorted municipal waste.

* This symbol indicates electrical warnings and cautions. ** This symbol indicates general warnings and cautions.

NORBAIN SD LTD reserves the right to make changes to the product and specification of the product from time to time without prior notice.

WARNINGS AND CAUTIONS:

To reduce the risk of fire or electric shock, do not insert any metallic objects through the ventilation grills or other openings on the equipment.

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICABLE PARTS INSIDE.

RISK OF ELECTRIC SHOCK

CAUTION

VK2-1080BIR37e User manual V1.0

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s

instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified

by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE OPERATING INSTRUCTIONS UNLESS YOU QRE QUALIFIED TO DO SO.

16. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 power source only.

17. ITE is to be connected only to PoE networks without routing to the outside plant.

VK2-1080BIR37e User manual V1.0

Contents

1. Description ...................................................................................................... 7

1.2 Key Features ............................................................................................ 8

1.3 Layout ....................................................................................................... 9

2. Installation ..................................................................................................... 10

2.1 Connection ..............................................................................................10

2.2 Network Connection and IP assignment ...............................................11

3. Operation ....................................................................................................... 12

3.1 Access from a browser ...........................................................................12

3.2. Access from the internet .......................................................................13

3.3 Setting the admin password over a secure connection .......................13

3.4 Live View Page ........................................................................................14

3.5 Camera Setup ..........................................................................................16

3.5.1 Basic Configuration ............................................................................................. 16

3.5.2 Live View ............................................................................................................. 22

3.5.3 Video & Image ..................................................................................................... 23

3.5.4 Event.................................................................................................................... 29

3.5.5 System ................................................................................................................. 43

3.5.6 About ................................................................................................................... 61

3.6 Playback ..................................................................................................61

3.7 Help ..........................................................................................................63

3.8 Resetting to the factory default settings ...............................................64

4. Appendix ....................................................................................................... 65

4.1 Troubleshooting ......................................................................................65

4.2 Preventive Maintenance .........................................................................66

4.3 Product Specification .............................................................................67

VK2-1080BIR37e User manual V1.0

1. Description

This manual applies to the VK2-1080BIR37e full HD Bullet camera with IR illumination.

• Installation Steps Follow these steps to install the VK2-1080BIR37e on your local network (LAN):

1. Check the package contents against the list below.

2. Connect the VK2-1080BIR37e

3. Set an IP address.

4. Set the password.

• Package Component

The system comes with the following components:

Camera Unit Installation CD Installation Guide Accessory Kit

• Contents in the installation CD

1. The User’s Manual

2. The SmartManager User’s Manual

3. The VK2-Client User’s Manual

4. The SmartManager Installation software

5. The VK2-Client Installation software

Note: Check your package to make sure that you received the complete system, including all components shown above.

VK2-1080BIR37e User manual V1.0

1.2 Key Features

• Brilliant video quality

The Network Camera offers the highly efficient H.264 video compression, which drastically reduces bandwidth and storage requirements without compromising image quality. Motion JPEG is also supported for increased flexibility.

• Triple streams

The Network Camera can deliver triple video streams simultaneously at full frame rate in all resolutions up to 1920 x 1080 using Motion JPEG and H.264 (or MPEG-4). This means that several video streams can be configured with different compression formats, resolutions and frame rates for different needs.

• Image setting adjustment

The Network Camera also enables users to adjust image settings such as contrast, brightness and saturation to improve images before encoding takes place.

• Micro-SD Recording support The Network Camera also supports a micro-SD memory slot for local recording with removable

storage.

• Improved Security

The Network Camera logs all user access, and lists currently connected users. Also, its full frame rate video can be provided over HTTPS.

• Megapixel Resolution

Max 30fps@1920x1080

• PoE

This network camera can be powered through PoE, which simplifies installation since only one cable is needed for carrying power, as well as video and controls.

• ONVIF

This is a global interface standard that makes it easier for end users, integrators, consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost, and future-proof systems.

VK2-1080BIR37e User manual V1.0

1.3 Layout

• Connection Cable

 Camera Dimension

See the diagrams below for the exact dimension

Dimensions Unit: mm

Name

Description

Power Cable

Cable for Power source (DC 12V)

Ethernet Cable

Cable for Ethernet (POE)

VK2-1080BIR37e User manual V1.0

2. Installation

2.1 Connection

 Base Installation(Cable through the wall or ceiling with the mount base)

Secure the camera to the wall or ceiling by the camera bracket

Ceiling Mount Wall Mount

• Connecting to the RJ-45 Connect a standard RJ-45 cable to the network port of the network camera. Generally a

cross-over cable is used for directly connection to PC, while a direct cable is used for connection to a hub or switch.

 Micro SD memory slot

Remove the front cap of the camera to insert the SD memory card.

SD memory card slot

Remove the front cap

• Connecting the Power

VK2-1080BIR37e User manual V1.0

If the switch is not PoE, then connect the DC 12V power adaptor to the camera.

2.2 Network Connection and IP assignment

When the camera is first connected to the network it has no assigned IP address. So, it is necessary to allocate an IP address to the device using the “Smart Manager” utility found on the supplied CD. (Default IP 192.168.30.220)

1. Connect the VK2-1080BIR37e to the network and power up.

2. Start SmartManager utility (Start>All programs>SmartManager>SmartManager), the main window will be displayed, after a short while any network devices connected to the network will be displayed in the list.

3. Select the camera on the list and click right button of the mouse. You can see the pop-up menu below.

4. Select Assign IP. You will see the "Assign IP Address" window. Enter the required IP address.

Note: For more information, refer to the Smart Manger User’s Manual.

VK2-1080BIR37e User manual V1.0

3. Operation

The Camera can be used with Windows operating system and browsers. The recommended browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with Windows.

Note: To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls.

3.1 Access from a browser

1. Start a browser. (Internet Explorer will be used in this example.)

2. Enter the IP address or host name of the Network Camera in the Location/Address field of your

browser.

3. You can see a starting page. Click Live View or Setup to enter web page.

4. The network camera’s Live View page appears in your browser.

VK2-1080BIR37e User manual V1.0

3.2. Access from the internet

Access from the internet once connected, the Network Camera is accessible on your local network (LAN). To access the network camera from the Internet you must configure your broadband router to allow incoming data traffic to the network camera. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the network camera. This is enabled from Setup > System > Network > NAT.

For more information, please see “3.5.6 System>Network>NAT” of User’s Manual.

3.3 Setting the admin password over a secure connection

To gain access to the product, the password for the default administrator user must be set. This is

done in the “Admin Password” dialog, which is

displayed when the network camera is accessed for the setup at the first time. Enter your admin name and password, set by the administrator.

Note: The default administrator username is admin and password is admin. If the password is lost, the Network Camera must be reset to the factory default settings. See “3.8 Resetting to the Factory Default Settings”.

To prevent network eavesdropping when setting the admin password, use an encrypted HTTPS connection, which requires an HTTPS certificate (see note below).

To set the password via a standard HTTP connection, enter it directly in the first dialog box. To set the password via an encrypted HTTPS connection, see “3.5.6 System >Security>HTTPS”.

Note: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic between web browsers and servers. The HTTPS certificate controls the encrypted exchange of information.

VK2-1080BIR37e User manual V1.0

3.4 Live View Page

The live view page comes in several screen modes: 1920x1080, 1280x1024, 1280x720, 800x600, 704x480(576), 640x480, 352x240(288) and 320x240. Users are allowed to select the most suitable one out of those modes. Please, adjust the mode in accordance with your PC specifications and monitoring purposes.

1) General controls

Live View Page Search & Playback Page Setup Page Help Page

The video drop-down list allows you to select a customized or pre-programmed video stream on the live view page. Stream profiles are configured under Setup > Basic Configuration > Video & Image. For more information, please see “3.5.1 Basic Configuration > Video & Image” of User’s Manual

The resolution drop-down list allows you to select the most suitable one out of video resolutions to be displayed on live view page.

The protocol drop-down list allows you to select which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network.

2) Control toolbar

The live viewer toolbar is available in the web browser page only. It displays the following buttons:

The Stop button stops the video stream being played. Pressing the key again toggles the start and stop. The Start button connects to the network camera or start playing a video stream. The Pause button pause the video stream being played. The Snapshot button takes a snapshot of the current image. The location where the image is saved can be specified. The digital zoom activates a zoom-in or zoom-out function for video image on the live screen. The Full Screen button causes the video image to fill the entire screen area. No other windows will be visible. Press the 'Esc' button on the computer keyboard to cancel full screen view. The Manual Trigger button activates a pop-up window to manually start or stop the event.

VK2-1080BIR37e User manual V1.0

3) Video Streams

The network camera provides several images and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in network camera provides access to H.264, MPEG-4 and Motion JPEG video streams, and to the list of available video streams. Other applications and clients can also access these video streams/images directly, without going via the Live View page.

VK2-1080BIR37e User manual V1.0

3.5 Camera Setup

This section describes how to configure the network camera, and is intended for product Administrators, who have unrestricted access to all the Setup tools; and Operators, who have access to the settings for Basic, Live View, Video & Image and System Configuration.

You can configure the network camera by clicking Setup in the top right-hand corner of the Live View page. Click on this page to access the online help that explains the setup tools

When accessing the Network Camera for the first time,

the “Admin Password” dialog appears. Enter your

admin name and password, set by the administrator.

Note: If the password is lost, the Network Camera must be reset to the factory default settings. See “3.8 Resetting to the Factory Default Settings”.

3.5.1 Basic Configuration

You can see the device information in this information page.

VK2-1080BIR37e User manual V1.0

1) Users

User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below:

The user list displays the authorized users and user groups (levels):

User Group

Authority

Guest

Provides the lowest level of access, which only allows access to the Live View page.

Operator

An operator can view the Live View page, create and modify events, and adjust certain other settings. Operators have no access to System Options.

Administrator

An administrator has unrestricted access to the Setup tools and can determine the registration of all other users.

Enable anonymous viewer login: Check the box to use the webcasting features. Refer to “3.5.2

Video & Image” for more details.

VK2-1080BIR37e User manual V1.0

2) Network

The network camera supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the network camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network camera receive an IP address according to the configuration in the network router. There is also the option of using the Internet Dynamic DNS Service. For more information on setting the Network, please see Setup> System>Security>Network.

• Obtain IP address via DHCP - Dynamic Host Configuration Protocol (DHCP) is a protocol that lets network administrators centrally manage and automate the assignment of IP addresses on a network. DHCP is enabled by default. Although a DHCP server is mostly used to set an IP address dynamically, it is also possible to use it to set a static, known IP address for a particular MAC address.

• Use the following IP address - To use a static IP address for the Network Camera, check the radio button and then make the following settings:

- IP address - Specify a unique IP address for your Network Camera.

- Subnet mask - Specify the mask for the subnet the Network Camera is located on.

- Default router - Specify the IP address of the default router (gateway) used for connecting devices attached to different networks and network segments.

Notes:

1. DHCP should only be enabled if using dynamic IP address notification, or if your DHCP server

can update a DNS server, which then allows you to access the Network Camera by name (host name). If DHCP is enabled and you cannot access the unit, you may have to reset it to the factory default settings and then perform the installation again.

2. The ARP/Ping service is automatically disabled two minutes after the unit is started, or as soon as an IP address is set.

3. Pinging the unit is still possible when this service is disabled.

VK2-1080BIR37e User manual V1.0

3) Video & Image

• Stream1 Setting

- Codec: The codec settings are separated into MPEG4 and H.264.

H.264 is also known as MPEG-4 Part 10. This is the new generation compression standard for digital video. This function offers higher video resolution than Motion JPEG or MPEG-4 at the same bit rate and bandwidth, or the same quality video at a lower bit rate.

- Profile:

There are 4 pre-programmed stream profiles available for quick set-up. Choose the form of video encoding you wish to use from the drop-down list:

* H.264 HP(High Profile): The primary profile for broadcast and disc storage applications,

particularly for high-definition television applications (for example, this is the profile adopted by the Blu-ray Disc storage format and the DVB HDTV broadcast service).

* H.264 MP(Main Profile):

Primarily for low-cost applications that requires additional error robustness, this profile is used rarely in videoconferencing and mobile applications, it does add additional error resilience tools to the Constrained Baseline Profile. The importance of this profile is fading after the Constrained Baseline Profile has been defined.

VK2-1080BIR37e User manual V1.0

* H.264 BP(Baseline Profile):

Originally intended as the mainstream consumer profile for broadcast and storage applications, the importance of this profile faded when the High profile was developed for those applications.

* MPEG4 SP(Simple Profile):

Mostly aimed for use in situations where low bit rate and low resolution are mandated by other conditions of the applications, like network bandwidth, device size etc.

- Resolution:

It enables users to determine a basic screen size when having an access through the Web Browser or PC program. The screen size control comes in seven modes like 1920x1080, 1280x720, 640x480, 352x240, and 320x240. Users can reset the selected screen size anytime while monitoring the screen on a real-time basis.

- Bitrate control:

Limiting the bit rate helps control the bandwidth used by the H.264 or MPEG-4 video stream. Leaving the Maximum bit rate as 8000Kbps maintains consistently good image quality but increases bandwidth usage when there is more activity in the image. Limiting the bit rate to a defined value prevents excessive bandwidth usage, but images are lost when the limit is exceeded.

Note that the bit rate control can be used for constant bit rates only.

The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up bandwidth for increased activity in the image, and less for lower activity in the monitored area.

CBR allows you to set a fixed target bitrate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased image activity, but in this case cannot, the frame rate and image quality are affected negatively. To partly compensate for this, it is possible to prioritize either the frame rate or the image quality whenever the bit rate needs to be increased. Not setting a priority means the frame rate and image quality are equally affected.

- Frame rate:

Select a frame rate (images per second-ips) approprate for the application. A frame rate of 30ips will produce real-time playback and will also use more bandwidth than an lower frame rate of 10 or 20ips. In many cases a setting of 7ips is used for general surveillance.

- GOP size:

Select the GOP(Group of Picture) size. If users want to have a high quality of fast image one by one, please decrease the value. For the purpose of general monitoring, please do not change a basic value. Such act may cause a problem to the system performance. For the details of GOP setting, please contact the service center.

• Stream2 Setting

Sometimes the image size is large due to low light or complex scenery. Adjusting the frame rate and quality helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations. Limiting the frame rate and quality optimizes bandwidth and storage usage, but

VK2-1080BIR37e User manual V1.0

may give poor image quality. To prevent increased bandwidth and storage usage, the Resolution, Frame rate, and Frame Quality should be set to an optimal value.

- JPEG resolution: Same as the Stream1 Setting.

- JPEG frame rate: Same as the Stream1 Setting.

- JPEG quality:

Select the picture quality. Increasing the quality will increase the file size and bandwidth usage.For the purpose of general monitoring, please do not change a basic value.

• Stream3 Setting

- Codec: Same as the Stream1 Setting.

- Resolution: Select the Stream1 resolution or the Stream2 resolution.

- Bitrate control: Same as the Stream1 Setting.

- Frame rate: Same as the Stream1 Setting.

- GOP size: Same as the Stream1 Setting.

When satisfied with the settings, click Save, or click Reset to revert to previously saved settings.

4) Date & Time

• Current Server Time

It displays the current date and time (24h clock). The time can be displayed in 12h clock format in the overlay (see below).

• New Server Time

Select your time zone from the drop-down list. If you want the server clock to automatically adjust for daylight savings time, select the “Automatically adjustment for daylight saving time changes”.

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Vista VK2-1080BIR37e, VK2-3MPVRDIR3V9F Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual