Vista VK2-3MPBIR3V9F User Manual

Please read this manual thoroughly before use, and keep it handy for future reference.

VK2-3MPBIR3V9F

User manual

Before You Begin

Read these instructions before installing or operating this product.

Note: This installation should be made by a qualified service person and should conform to local codes. This manual provides installation and operation information. To use this document, you must have the following minimum qualifications:

 A basic knowledge of CCTV systems and components

 A basic knowledge of electrical wiring and low-voltage electrical connections

Intended use

Only use this product for its designated purpose; refer to the product specification and user documentation.

Customer Support

For assistance in installing, operating, maintaining and troubleshooting this product refer to this document and any other documentation provided. If you still have questions, please contact Norbain Technical Support and Sales:

Norbain SD Ltd, 210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire RG41 5TP, England.

UK +44 (0) 118 912 5000

Note: You should be at the equipment and ready with details before calling Technical Support. Conventions Used in this Manual Boldface or button icons highlight command entries. The following WARNING, CAUTION and Note statements

identify potential hazards that can occur if the equipment is not handled properly:

* WARNING:

Improper use of this equipment can cause severe bodily injury or equipment damage.

** Caution:

Improper use of this equipment can cause equipment damage.

Note: Notes contain important information about a product or procedure.

This apparatus is manufactured to comply with the radio interference. A Declaration of Conformity in accordance with the following EU standards has been made. The manufacturer declares that the product supplied with this document is compliant the provisions of the EMC Directive 2004/108/EC, the CE Marking Directive 93/68 EEC and all associated

amendments. All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive: 2011/65/EU, which means our manufacture processes and products are strictly “lead-free” and without the hazardous

substances cited in the directive.

The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life. This applies to your product and any peripherals marked with this symbol. Do not dispose of these products as unsorted municipal waste.

* This symbol indicates electrical warnings and cautions. ** This symbol indicates general warnings and cautions.

NORBAIN SD LTD reserves the right to make changes to the product and specification of the product from time to time without prior notice.

To reduce the risk of fire or electric shock, do not insert any metallic objects through the ventilation grills or other openings on the equipment.

IMPORTANT SAFETY INSTRUCTIONS

Read these instructions.

1. Keep these instructions.

2. Heed all warnings.

3. Follow all instructions.

4. Do not use this apparatus near water.

5. Clean only with dry cloth.

6. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

7. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

8. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

9. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

10. Only use attachments/accessories specified by the manufacturer.

11. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

12. Unplug this apparatus during lightning storms or when unused for long periods of time.

13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

14. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE OPERATING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO.

15. Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed Class 2 power source only.

16. ITE is to be connected only to PoE networks without routing to the outside plant.

CE COMPLIANCE STATEMENT

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Contents

Before You Begin ............................................................................................... 4

Intended use ....................................................................................................... 4

Customer Support .............................................................................................. 4

1. Description ..................................................................................................... 8

1.1 Components ............................................................................................................. 8

1.2 Key Features ............................................................................................................ 9

1.3 Overview ................................................................................................................. 10

2. Installation .................................................................................................... 13

2.1 Connection ............................................................................................................. 13

2.2 Network Connection and IP assignment ............................................................ 15

3. Operation ...................................................................................................... 16

3.1 Access from a browser ......................................................................................... 16

3.2. Access from the internet ..................................................................................... 17

3.3 Setting the admin password over a secure connection ................................... 17

3.4 Live View Page ........................................................................................... 17

3.5 Network Camera Setup ......................................................................................... 20

3.5.1 Basic Configuration .............................................................................................................. 20

3.5.2 Live View ............................................................................................................................... 20

3.5.3 Video & Image ...................................................................................................................... 27

3.5.4 Event ..................................................................................................................................... 32

3.5.5 System .................................................................................................................................. 45

3.5.6 About ..................................................................................................................................... 66

3.6 Playback ................................................................................................................. 67

3.7 Help ......................................................................................................................... 69

3.8 Resetting to the factory default settings ................................................................................ 70

4. Appendix ....................................................................................................... 71

4.1 Troubleshooting .................................................................................................... 71

4.2 Preventive Maintenance ....................................................................................... 72

4.3 Product Specification ........................................................................................... 73

1. Description

The Network Camera supports the network service for a sensor image with progressive scan, which can be monitored on a real-time screen regardless of distances and locations. By using its dedicated program, many users are able to have an access to the Network Camera at once or a single user can monitor various network cameras at the same time. It also enables users to play, store and retrieve a monitoring image by using a PC. All the settings and real-time monitoring screens are also provided through an access to the web.

The Network Camera is fully featured for security surveillance and remote monitoring needs. It is based on the DSP compression chip, and makes it available on the network as real-time, full frame rate Motion JPEG and H.264 (or MPEG-4) video streams.

1.1 Components

The system comes with the following components:

Camera unit Installation CD Installation Guide Template Sheet Accessory Kit

NOTE: Check your package to make sure that you received the complete system, including all components shown above.

1.2 Key Features

• Brilliant video quality

The Network Camera offers the highly efficient H.264 video compression, which drastically reduces bandwidth and storage requirements without compromising image quality. Motion JPEG is also supported for increased flexibility.

• Wide Dynamic Range

The network camera provides WDR (Wide Dynamic Range) that improves video exposure quality in scenes with high contrast between bright and dark areas in the video, for example a shady area and a sunny area in the same scene.

• Dual or triple streams

The Network Camera can deliver dual or triple video streams simultaneously at full frame rate in all resolutions up to 3M (2048 x 1536p) using Motion JPEG and H.264 (or MPEG-4). This means that several video streams can be configured with different compression formats, resolutions and frame rates for different needs.

• Image setting adjustment

The Network Camera also enables users to adjust image settings such as contrast, brightness and saturation to improve images before encoding takes place.

• Intelligent video capabilities

The Network Camera includes intelligent capabilities such as enhanced video motion detection.

• Easy Focus

Easy Focus will be activated once Day/Night mode switched, and the focus readjusted automatically.

• Focus & Zoom Control via Network

The Network Camera also enables users to adjust focus and zoom remotely via network.

• Resolution

3 Megapixel, Max. 20fps@2048x1536, 30fps@1920x1080

• Micro-SD Recording support The Network Camera also supports a micro-SD memory slot for local recording with removable

storage.

• Improved Security

The Network Camera logs all user access, and lists currently connected users. Also, its full frame rate video can be provided over HTTPS.

• ONVIF

This is a global interface standard that makes it easier for end users, integrators, consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperability between different vendor products, increased flexibility, reduced cost, and future-proof systems.

1.3 Overview

• Connection Cable

Wire Color

Description

Red: DC12V White: GND

Main Power, 2pin terminal, DC12V 2.5A(24W) with Heater, or DC12V 550mA(6.5W) without Heater )

Black

Ethernet, RJ-45 port compatible with 10/100Mbps having PoE

functionality. Modular Jack

Caution: If using PoE, the heater will not operate at all.

 Parts and Description

Carefully remove the contents from the box, and verity that nothing was damaged in shipment.

 Camera Dimension

See the diagrams below for the exact dimension of the NUT-4201D, IR Bullet network cameras.

Dimensions Unit: mm

 Base Installation(Cable through the wall with the mount base)

There are two ways of installing the camera.

1) Installation1 (Cable through the wall with the mount base)

A. Drill the mounting location, using the template sheet (or the bottom of the mount base) as a

template.

B. Insert the plastic anchors into the hole which has just drilled. C. Connect connection cable and network lines. D. Fit the screw holes of the mount base into the plastic anchors. E. Screw up the mount screws (M5x20). F. Adjust the camera suitably, and fasten the mount screws (M6x16) to fix the camera.

2) Installation 2 (Using the conduit knockout punched with Mount Base)

A. Drill the mounting location, using the template sheet (or the bottom of the mount base) as a

template.

B. Insert the plastic anchors into the hole which has just drilled.

C. Connect connection cable and network lines. D. Fit the screw holes of the mount base into the plastic anchors. E. Remove the conduit knockout punched for the cable entry. F. Screw up the mount screws (M5x20). G. Adjust the camera suitably using the pan & tilt function, and fasten and fasten the mount

screws (M6x16) to fix the camera.

2. Installation

2.1 Connection

• Connecting to the RJ-45

Connect a standard RJ-45 cable to the network port of the network camera. Generally a

cross-over cable is used for directly connection to PC, while a direct cable is used for connection to a hub.

You can also use a router featuring PoE (Power over Ethernet) to supply power to the camera.

 Micro SD memory slot on the Rear Board

Remove the rear cap of the camera to insert the SD memory card.

• Connecting the Power

Connect the power of DC12V for the network camera. Connect the positive(+) pole to the ‘+’

position and the negative(-) pole to the ‘-‘ position for the DC power.

 Be careful not to reverse the polarity when you connect the power cable.  You can also use a router featuring PoE (Power over Ethernet) to supply power to the

camera.

 The heater will operate properly only by the power source of DC 12V.  If using PoE, the heater will not operate at all.  If PoE and DC 12V are both applied, this camera will get supplied with power from PoE.

• Connecting Service Monitor Port

Service monitor port is used for an easy OSD setup. To make changes in the OSD menu, please use the OSD controller provided optionally with your camera purchase. You can set Camera Title and IP Address.

▶ ID & IP assignment

To make changes in the OSD menu, please use the OSD controller provided optionally with your camera purchase. You can set Camera Title and IP Address.

1. Connect the OSD Controller to the Service Monitor port of the network camera.

2. Connect Service Monitor and the Video Output port of the OSD Controller.

3. Press the SET button to access main Menu.

4. Change Camera ID, and IP Address. You can change the Name or Title and IP address of the

camera. Using the buttons on the controller, you can change the parameters.

5. Select SAVE or CANCEL to exit the Main Menu.

Video Output is also used for an easy zoom and focus control when installing lens. Video Output is restricted to 704x480(576) resolution.

▶ Zoom & Focus Control

The camera enters Zoom and Focus control mode as soon as connecting OSD Controller to the Service Monitor port.

-. Zoom Control:

-. Focus Control:

-. Smart Focus: Press and hold the SET button for 2 or more seconds. The camera readjusts focus automatically.

Note: You can get the Optional OSD Controller from your installer.

2.2 Network Connection and IP assignment

The Network Camera supports the operation through the network. When a camera is first connected to the network it has no IP address. So, it is necessary to allocate an IP address to the device with the “Smart Manager” utility on the CD. The factory default IP is “192.168.30.220”.

1. Connect the Network Camera / device to the network and power up.

2. Start SmartManager utility (Start>All programs>SmartManager>SmartManager), the main

window will be displayed, after a short while any network devices connected to the network will be displayed in the list.

3. Select the camera on the list and click right button of the mouse. You can see the pop-up menu

below.

4. Select Assign IP. You cam see a Assign IP window. Enter the required IP address.

Note: For more information, refer to the Smart Manger User’s Manual.

3. Operation

The Network Camera can be used with Windows operating system and browsers. The recommended browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with Windows.

Note: To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls.

3.1 Access from a browser

1. Start a browser (Internet Explorer).

2. Enter the IP address or host name of the Network Camera in the Location/Address field of your

browser.

3. You can see a starting page. Click Live View or Setup to enter web page.

4. The network camera’s Live View page appears in your browser.

3.2. Access from the internet

Access from the internet once connected, the Network Camera is accessible on your local network (LAN). To access the network camera from the Internet you must configure your broadband router to allow incoming data traffic to the network camera. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the network camera. This is enabled from Setup > System > Network > NAT.

For more information, please see “3.5.6 System>Network>NAT” of User’s Manual.

3.3 Setting the admin password over a secure connection

To gain access to the product, the password for the default administrator user must be set. This

is done in the “Admin Password” dialog, which is

displayed when the network camera is accessed for the setup at the first time. Enter your admin name and password, set by the administrator.

Note: The default administrator username and

password is “admin”. If the password is lost, the

Network Camera must be reset to the factory default settings. See “3.8 Resetting to the Factory Default Settings”.

To prevent network eavesdropping when setting the admin password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate (see note below).

To set the password via a standard HTTP connection, enter it directly in the first dialog shown below. To set the password via an encrypted HTTPS connection, see “3.5.6 System >Security>HTTPS”.

Note: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic between web browsers and servers. The HTTPS certificate controls the encrypted exchange of information.

3.4 Live View Page

The live view page comes in several screen modes: 2048x1536, 1920x1080, 1280x1024, 1280x720, 704x480(576), 640x480, 352x240(288) and 320x240. Users are allowed to select the most suitable one out of those modes. Please, adjust the mode in accordance with your PC specifications and monitoring purposes.

1) General controls

Live View Page Search & Playback Page Setup Page Help Page

The video drop-down list allows you to select a customized or pre-programmed video stream on the live view page. Stream profiles are configured under Setup > Basic Configuration > Video & Image. For more information, please see “3.5.1 Basic Configuration > Video & Image” of User’s Manual.

The resolution drop-down list allows you to select the most suitable one out of video resolutions to be displayed on live view page.

The protocol drop-down list allows you to select which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network.

2) Control toolbar

The live viewer toolbar is available in the web browser page only. It displays the following buttons:

The Stop button stops the video stream being played. Pressing the key again toggles the

start and stop. The Start button connects to the network camera or start playing a

video stream.

The Pause button pause the video stream being played.

The Snapshot button takes a snapshot of the current image. The location where the

image is saved can be specified.

The digital zoom activates a zoom-in or zoom-out function for video image on the live

screen.

The Full Screen button causes the video image to fill the entire screen area. No other

windows will be visible. Press the 'Esc' button on the computer keyboard to cancel full

screen view.

The Manual Trigger button activates a pop-up window to manually start or stop the event.

The Remote Focus button enables users to adjust focus and zoom remotely via network.

The Smart Focus button readjusts focus automatically.

3) Video Streams

The network camera provides several images and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in network camera provides access to H.264, MPEG-4 and Motion JPEG video streams, and to the list of available video streams. Other applications and clients can also access these video streams/images directly, without going via the Live View page.

4) Focus and Zoom Control

You can control Zoom and Focus in the live screen. Press the button on the left top in the live screen to activate the Zoom & Focus control panel.

• Adjusting Zoom:

Click “<” button to zoom out and click “>” button to zoom in. The focus is moved slightly after adjusting zoom; adjust the focus again, as necessary.

• Adjusting Focus:

Click “>” button for far focus and click “<” button to near focus.

• Fine Focus:

Click “Fine Focus” to fine tune and readjust focus automatically.

Note: Click the button in the Live View screen to set the focus to the optimum position.

3.5 Network Camera Setup

This section describes how to configure the network camera, and is intended for product Administrators, who have unrestricted access to all the Setup tools; and Operators, who have access to the settings for Basic, Live View, Video & Image, Event, and System Configuration.

You can configure the network camera by clicking Setup in the top right-hand corner of the Live View page. Click on this page to access the online help that explains the setup tools

When accessing the Network Camera for the first time,

the “Admin Password” dialog appears. Enter your

admin name and password, set by the administrator.

Note: If the password is lost, the Network Camera must be reset to the factory default settings. See “3.8 Resetting to the Factory Default Settings”.

3.5.1 Basic Configuration

You can see the device information in this information page.

1) Users

User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described below:

The user list displays the authorized users and user groups (levels):

User Group

Authority

Guest

Provides the lowest level of access, which only allows access to the Live View page.

Operator

An operator can view the Live View page, create and modify events, and adjust certain other settings. Operators have no access to System Options.

Administrator

An administrator has unrestricted access to the Setup tools and can determine the registration of all other users.

Enable anonymous viewer login: Check the box to use the webcasting features. Refer to

“3.5.2 Video & Image” for more details.

2) Network

The network camera supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the network camera can be set automatically via DHCP, or a static IP address can be set manually. If IPv6 is enabled, the network camera receive an IP address according to the configuration in the network router. There is also the option of using the Internet Dynamic DNS Service. For more information on setting the Network, please see Setup> System>Security>Network.

• Obtain IP address via DHCP - Dynamic Host Configuration Protocol (DHCP) is a protocol

that lets network administrators centrally manage and automate the assignment of IP addresses on a network. DHCP is enabled by default. Although a DHCP server is mostly used to set an IP address dynamically, it is also possible to use it to set a static, known IP address for a particular MAC address.

• Use the following IP address - To use a static IP address for the Network Camera,

check the radio button and then make the following settings:

- IP address - Specify a unique IP address for your Network Camera.

- Subnet mask - Specify the mask for the subnet the Network Camera is located on.

- Default router - Specify the IP address of the default router (gateway) used for

connecting devices attached to different networks and network segments.

Notes:

1. DHCP should only be enabled if using dynamic IP address notification, or if your DHCP server can

update a DNS server, which then allows you to access the Network Camera by name (host name). If DHCP is enabled and you cannot access the unit, you may have to reset it to the factory default settings and then perform the installation again.

2. The ARP/Ping service is automatically disabled two minutes after the unit is started, or

as soon as an IP address is set.

3. Pinging the unit is still possible when this service is disabled.

3) Video & Image

• Sensor Setting

- Capture Mode:

Choose Capture Mode you wish to use from the drop-down list:

* 2048x1536 Max 20fps: Capture resolution is 2048x1536 and Maximum frame is 20. * 1920x1080 Max 30fps: Capture resolution is 1920x1080 and Maximum frame is 30.

• Stream1 Setting

- Codec:

The codec settings are separated into MPEG4 and H.264.

H.264 is also known as MPEG-4 Part 10. This is the new generation compression standard for digital video. This function offers higher video resolution than Motion JPEG or MPEG-4 at the same bit rate and bandwidth, or the same quality video at a lower bit rate.

There are 4 pre-programmed stream profiles available for quick set-up. Choose the form of video encoding you wish to use from the drop-down list:

* H.264 HP(High Profile): The primary profile for broadcast and disc storage applications,

particularly for high-definition television applications (for example, this is the profile adopted by the Blu-ray Disc storage format and the DVB HDTV broadcast service).

* H.264 MP(Main Profile):

Primarily for low-cost applications that requires additional error robustness, this profile is used rarely in videoconferencing and mobile applications, it does add additional error

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Vista VK2-3MPBIR3V9F User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual