Visonic AmberLink User Manual
Wireless Emergency Response System
USER GUIDE
AmberLink
www.visonic.com
D-303166 AmberLink™ User Guide 1
AmberLink™
Wireless Emergency Response System
User's Guide
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2 D-303166 AmberLink™ User Guide
WARRANTY
Visonic Limited (the “Manufacturer") warrants this product
only (the "Product") to the original purchaser only (the
“Purchaser”) against defective workmanship and
materials under normal use of the Product for a period of
twelve (12) months from the date of shipment by the
Manufacturer.
This Warranty is absolutely conditional upon the Product
having been properly installed, maintained and operated
under conditions of normal use in accordance with the
Manufacturers recommended installation and operation
instructions. Products which have become defective for
any other reason, according to the Manufacturers
discretion, such as improper installation, failure to follow
recommended installation and operational instructions,
neglect, willful damage, misuse or vandalism, accidental
damage, alteration or tampering, or repair by anyone
other than the manufacturer, are not covered by this
Warranty.
The Manufacturer does not represent that this Product
may not be compromised and/or circumvented or that the
Product will prevent any death and/or personal injury
and/or damage to property resulting from burglary,
robbery, fire or otherwise, or that the Product will in all
cases provide adequate warning or protection. The
Product, properly installed and maintained, only reduces
the risk of such events without warning and it is not a
guarantee or insurance that such events will not occur.
THIS WARRANTY IS EXCLUSIVE AND EXPRESSLY IN
LIEU OF ALL OTHER WARRANTIES, OBLIGATIONS
OR LIABILITIES, WHETHER WRITTEN, ORAL,
EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, OR OTHERWISE. IN NO
CASE SHALL THE MANUFACTURER BE LIABLE TO
ANYONE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES FOR BREACH OF THIS
WARRANTY OR ANY OTHER WARRANTIES
WHATSOEVER, AS AFORESAID.
THE MANUFACTURER SHALL IN NO EVENT BE
LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES OR FOR
LOSS, DAMAGE, OR EXPENSE, INCLUDING LOSS OF
USE, PROFITS, REVENUE, OR GOODWILL,
DIRECTLY OR INDIRECTLY ARISING FROM
PURCHASER’S USE OR INABILITY TO USE THE
PRODUCT, OR FOR LOSS OR DESTRUCTION OF
OTHER PROPERTY OR FROM ANY OTHER CAUSE,
EVEN IF MANUFACTURER HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE.
THE MANUFACTURER SHALL HAVE NO LIABILITY
FOR ANY DEATH, PERSONAL AND/OR BODILY
INJURY AND/OR DAMAGE TO PROPERTY OR
OTHER LOSS WHETHER DIRECT, INDIRECT,
INCIDENTAL, CONSEQUENTIAL OR OTHERWISE,
BASED ON A CLAIM THAT THE PRODUCT FAILED
TO FUNCTION.
However, if the Manufacturer is held liable, whether
directly or indirectly, for any loss or damage arising under
this limited warranty, THE MANUFACTURER'S
MAXIMUM LIABILITY (IF ANY) SHALL NOT IN ANY
CASE EXCEED THE PURCHASE PRICE OF THE
PRODUCT, which shall be fixed as liquidated damages
and not as a penalty, and shall be the complete and
exclusive remedy against the Manufacturer.
When accepting the delivery of the Product, the
Purchaser agrees to the said conditions of sale and
warranty and he recognizes having been informed of.
Some jurisdictions do not allow the exclusion or limitation
of incidental or consequential damages, so these
limitations may not apply under certain circumstances.
The Manufacturer shall be under no liability whatsoever
arising out of the corruption and/or malfunctioning of any
telecommunication or electronic equipment or any
programs.
The Manufacturers obligations under this Warranty are
limited solely to repair and/or replace at the
Manufacturer’s discretion any Product or part thereof that
may prove defective. Any repair and/or replacement
shall not extend the original Warranty period. The
Manufacturer shall not be responsible for dismantling
and/or reinstallation costs. To exercise this Warranty the
Product must be returned to the Manufacturer freight prepaid and insured. All freight and insurance costs are the
responsibility of the Purchaser and are not included in
this Warranty.
This warranty shall not be modified, varied or extended,
and the Manufacturer does not authorize any person to
act on its behalf in the modification, variation or extension
of this warranty. This warranty shall apply to the Product
only. All products, accessories or attachments of others
used in conjunction with the Product, including batteries,
shall be covered solely by their own warranty, if any. The
Manufacturer shall not be liable for any damage or loss
whatsoever, whether directly, indirectly, incidentally,
consequentially or otherwise, caused by the malfunction
of the Product due to products, accessories, or
attachments of others, including batteries, used in
conjunction with the Products. This Warranty is exclusive
to the original Purchaser and is not assignable.
This Warranty is in addition to and does not affect your
legal rights. Any provision in this warranty which is
contrary to the Law in the state or country were the
Product is supplied shall not apply.
Warning: The user must follow the Manufacturer’s
installation and operational instructions including testing
the Product and its whole system at least once a week
and to take all necessary precautions for his/her safety
and the protection of his/her property.
1/08
D-303166 AmberLink™ User Guide 3
Table of Contents
WIRELESS EMERGENCY RESPONSE SYSTEM .............................................. 4
SPECIFICATIONS ............................................................................................... 6
General Data ........................................................................................................................... 6
Physical Properties ................................................................................................................. 7
SYSTEM SETUP ................................................................................................. 7
Select Unit Location ................................................................................................................ 7
Connect the Unit to your Telephone Line ............................................................................... 7
Installing a GSM Module (optional) ......................................................................................... 9
Program the Panel ................................................................................................................ 11
Connect Power to AmberLink (see Fig. 3b) .......................................................................... 12
Connecting the AmberLink to the Monitoring Center ............................................................ 12
Enrolling Transmitters ........................................................................................................... 13
Deleting Wireless Transmitters from the System Memory .................................................... 14
Wireless Devices Test ........................................................................................................... 14
Reset to Factory Default ....................................................................................................... 14
MOUNTING THE UNIT ...................................................................................... 15
Mounting the Unit on a Table (Fig. 4) ................................................................................... 15
Mounting the Unit on the Wall ............................................................................................... 15
Using your AmberLink ..................................................................................... 16
Using your Pendant Transmitter ........................................................................................... 16
Calling for Emergency Assistance ........................................................................................ 16
Trouble .................................................................................................................................. 17
Remote control by telephone ................................................................................................ 17
MAINTAINING YOUR SYSTEM ........................................................................ 18
Pendant transmitter Test ....................................................................................................... 18
When a Pendant's Battery is Low ......................................................................................... 18
When a Smoke Detector's Battery is Low ............................................................................. 18
Unit Battery Replacement ..................................................................................................... 19
APPENDIX A: HOME FIRE ESCAPE PLANNING ............................................ 20
APPENDIX B: SIA EVENT CODES .................................................................. 21
APPENDIX C: CONTACT ID EVENT CODES .................................................. 21
APPENDIX D: COMPLIANCE and STATEMENTS .......................................... 23
Compliance ........................................................................................................................... 23
Statement .............................................................................................................................. 23
Statement .............................................................................................................................. 23
APPENDIX E: CUSTOMER PREMISES EQUIPMENT AND WIRING .............. 24
Customer Information ............................................................................................................ 25
4 D-303166 AmberLink™ User Guide
WIRELESS EMERGENCY RESPONSE SYSTEM
Congratulations on your purchase of the wireless
AmberLink™ Personal Emergency Response system.
This home health care signaling system was designed
to support people in their home environment. In the
event of an emergency, help can be summoned at the
press of a button and that same message can be sent to
private numbers that you have selected for notification.
In the event of fire, the system can be programmed to
automatically call the monitoring station or to private
phones.
Local and Remote Programming may be performed over
telephone and GSM connections.
The Unit's LEDs show the system status.
The Unit's rechargeable backup battery provides backup
operation. When AC power is restored, the backup
battery is automatically recharged.
What's Included
Before you begin to set up your system, make sure you
have all the necessary components.
AmberLink Unit
Transformer Input 120VAC 60 Hz / Output 9VAC 0.1A
Pendant transmitters supplied with necklace
Additional Accessories (Optional)
USB Programming Cable or RS-232 Dual
Programming Cable and Adaptor
Supervised wireless smoke detector (MCT-426)
Waterproof arm/disarm security activation pendant
transmitter (MCT-201 WP)
Fully supervised indoor, PowerCode, flood detector
(MCT-550)
Wristband supplied for (MCT-212)
Pet-Immune PowerCode wireless PIR motion detector
(NEXT K9-85)
Supervised PowerCode magnetic contact transmitter
(MCT-302)
Microprocessor controlled wireless repeater (MCX-
600PERS)
Supervised wireless emergency button (MCT-220)
The system unit is shown in Figure 1.
Note: All of the listed transmitters have a PERS suffix.
In addition, the "txid" code of each transmitter is printed
on the packaging.
Note: PowerCode refers to Visonic's proprietary
communications protocol which makes use of unique ID
codes.
AmberLink
MCT-212 MCT-211
MCT-426
MCT-550
(Flood Detector)
MCT-442
MCT-201 WP
RS-232 Dual Programming
Cable
NEXT K9-85
MCT-302
MCT-220
D-303166 AmberLink™ User Guide 5
CANCEL
BUTTON
HELP
BUTTON
MICROPHONE
TROUBLE
LED
(Yellow)
S
T
A
TUS
LED
(Red)
POWER
LED
(Green)
SPEAKER
COMMUNICATION
LED
(Green)
Cancel Mode
Figure 1 – Front View
Figure 2 – System Configuration
6 D-303166 AmberLink™ User Guide
SPECIFICATIONS
General Data
Pendant Transmitter Battery Life: 6 years (for typical use)
Frequency (MHz): 315, 868.
Indicators: 4 LED indicators.
Battery Pack: NI-MH 7.2 V, 1.3 Ah
Electric Power: 9VAC/0.1A (via 120VAC/60Hz transformer).
Compliance: Complies with FCC part 68 and part 15, and UL 1637 Home Health Care Signaling
Equipment. MCT-426 is designed to comply with UL 268 and UL 985.
The
system shall be installed in accordance with Chapter 2 of the National Fire Alarm Code,
ANSI/NFPA 72 (National Fire Protection Association, Batterymarch Park, Quincy, MA 02269).
LEDs:
Indicator Behavior Significance
1 RF Indication LED Lights steadily for
3 sec.
Received RF signal with strong or good
RSSI from any enrolled transmitter.
Blinks Received RF signal with poor RSSI from
any enrolled transmitter.
No light No RF signal received.
2 Trouble LED Lights steadily Indicates system trouble.
Blinks When GSM RSSI is poor.
No light No trouble.
3 Communication LED Light steadily Communication via PSTN/GSM is
online.
Blinks Phone line failure or is disconnected
(Trouble LED also lights steadily in this
condition).
No light Communication via PSTN/GSM is
offline.
4 Power LED Lights steadily AC power is connected.
Blinks AC power is connected but battery is
low.
No light AC power is not connected.
5 Backlight LEDs Lights steadily When the conditions below do not exist.
Blinks When there is AC failure.
No light When red indication LED blinks.
The left backlight LED between the
"HELP" and "CANCEL" buttons turns
OFF.
D-303166 AmberLink™ User Guide 7
Special Functions:
- Calling for help by using an emergency pendant transmitter
- Speakerphone (hands-free) when communicating with Monitoring Center or when answering
an incoming call by pressing the pendant
- The system supports up to 28 users (pendant transmitters and smoke detectors).
- Computer control and data download/upload
- Remote control by telephone
- Remote diagnostic and event log using PC software
Physical Properties
Operating Temperature: 32F to 104F (0C to 40C)
Storage Temperature: -4F to 140F (-20C to 60C)
Size: 9-13/16 x 7-1/4 x 2-5/16 in. (248 x 185 x 55 mm).
Weight: 3 lb (1.35 kg)
Color: Off-white
Note: The product supports all standard monitoring center receivers.
SYSTEM SETUP
To set up your system, follow the steps below.
Select Unit Location
If possible, select a central location in your home for the Unit. This location should be in the area
where you spend most of your time. The location should also enable an optimal signal reception
for pendants and smoke detectors.
The Unit can be placed on a table, desk, or counter. It also can be mounted on a wall.
Make sure that the location you have selected is near an electrical outlet and a phone jack.
Connect the Unit to your Telephone Line
The AmberLink communicates with your Monitoring Center through your telephone line.
1. Locate the phone jack on your wall where you want to connect your AmberLink. If a phone is
already plugged into that jack, unplug it and connect it to the "PHONE" connector on the back
of the AmberLink. Your telephone will still function normally.
2. Connect the wide end (RJ-45) of the phone cord to the "Wall Jack" on your AmberLink. Plug
the narrow end (RJ-11) of that phone cord into the phone jack on your wall. The AmberLink is
now connected to your telephone line.
Note: Be aware of other phone line services such as DSL. If DSL service is present on the
phone line, you must install a filter. See Figures 3a and 3b for proper installation.
8 D-303166 AmberLink™ User Guide
POWER CORD
SAFETY CATCH
TURN THE SAFETY CATCH
SCREW IN THE DIRECTION
SHOWN
Figure 3a
12 VAC 1 A
120 VAC
120 mA AC
Battery
Pack
Lift plastic cover
and insert computer
cable
Figure 3b – Installation: Power, Telephone and Tel. line battery Connection
Note: It is recommended that the AC power input, the Remote Programmer computer
connection, and the telephone be interconnected within the same room.
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