Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort brand name and logo are registered trademarks of ScanSoft, Inc.
This product is covered by one or more of the following patents: 6,459,506 6,054,707 6,275,309 5,818,976 5,499,108 5,517,332.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a
licensing agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on
any medium except as specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to another language, for any
purpose other than the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer.
Part Number: 05-0687-000
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software
Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer
is solely responsible for complying with all such laws and regulations.
Technical Support
Visit Visioneer’s web site at www.visioneer.com for technical support including help during installation, driver updates, spare parts, and documentation.
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a class B computing device, pursuant to FCC Rules. In order to maintain compliance with
FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in
interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer
could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
Congratulations on purchasing your Visioneer Strobe XP 470 USB
scanner. With your scanner you can quickly scan single-sided or doublesided stacks of color and black-and-white documents and place their
images on your computer.
WHAT’SINTHE BOX
Before proceeding, check the contents of the box. If items are missing or
damaged, contact the dealer where you purchased the scanner.
Visioneer Strobe XP 470 USB Scanner
Power CordUSB Cable
Two CDs
Disc 1 and Disc 2
User’s GuideButtons
VISIONEER STROBE XP 470 SCANNER USER’S GUIDE1
Paper GuideOutput Tray
Power Supply
Quick Install Guide and Technical
Label
Support Card
Replacement
ADF Pad
2VISIONEER STROBE XP 470 SCANNER USER’S GUIDE
THE VISIONEER STROBE XP 470 SCANNER
Paper guide
LED Number
Destination Selector button
Simplex button
Duplex button
Status light
Output tray
ADF cover release
Power switch
Power jack
USB port
THE VISIONEER STROBE XP 470 SCANNER3
Paper guide—Holds documents in place. Adjusts to fit the document
width.
LED Number—Shows the current scan setting for the Simplex and
Duplex scanning buttons. A scan setting includes resolution, file type,
brightness, color or black and white, destination, and so on.
Destination Selector button—Selects the scan setting for the Simplex
and Duplex buttons. Press to cycle through the nine settings.
Simplex button—Press to scan a one-sided document.
Duplex button—Press to scan a two-sided document.
Status light—Shows the scanner’s status. A rapidly flashing green light
indicates the scanner is preparing to scan. A steady green light indicates
the scanner is available to scan. Refer to the Troubleshooting section for
additional details.
Output tray—Holds documents after scanning through the automatic
document feeder (ADF).
ADF cover release—Opens the cover on the ADF.
Power switch—On/Off power switch.
Power jack—Connects the power cord to the scanner.
Universal Serial Bus (USB) port—Connects the scanner to the
computer.
4VISIONEER STROBE XP 470 SCANNER USER’S GUIDE
WHAT YOU NEED
An IBM-compatible PC with:
■ A CD-ROM drive
■ An available Universal Serial Bus (USB) port
■ A Pentium II (or higher) processor or equivalent
■ Microsoft Windows operating system: 2000 (Service Pack 4), Me, or
XP (Service Pack 1 and 2)
■ Available megabytes (MB) of internal memory (RAM):
■ 128 MB for Windows 2000 or Me
■ 256 MB for Windows XP
■ 200 MB minimum of free hard disk space
A VGA Monitor
Recommended settings for your monitor are as many colors as
possible—High Color (16-bit), True Color (24-bit or 32-bit). Set the
resolution to at least 800 by 600 pixels.
To set your monitor’s colors and resolution, open the Windows Control
Panel, double-click Display, and then click the Settings tab.
DOCUMENTATION
Your scanner is delivered with the following documentation:
■ Visioneer Strobe XP 470 Scanner User’s Guide—Detailed
installation, scanning, configuration, and maintenance information.
■ ScanSoft PaperPort User’s Guide—On the Installation CD; contains
detailed feature and configuration information.
■ Online Help
INSTALLATION5
INSTALLATION
Installation is a quick, four-step process:
1.Assemble the scanner
2.Install the software
3.Connect and power on the scanner
4.Connect the USB cable to your computer
BEFORE YOU BEGIN
Please make sure of the following before you begin installation:
■ If your computer has AntiVirus or AntiSpyware software running,
you may see messages during installation asking you to allow the
installation to proceed. Although the messages will differ based on
the software your computer is running, in each case you should
allow the installation to proceed. Alternatively, you can turn off the
AntiVirus or AntiSpyware software before installing your scanner,
but if you do, make sure to turn it back on again when installation
is finished.
■ If you already have a scanner connected to your computer, you need
to remove its driver programs first before beginning the installation
of your Visioneer Strobe XP 470 scanner. Please see “Uninstalling
Your Scanner” on page 131 for basic instructions, or see the User’s
Guide that you received with your other scanner for specific
instructions.
■ You had the option to purchase your Visioneer Strobe XP 470
based on the software bundled with the scanner. The information
in this guide may cover software not provided with the scanner you
purchased. Please disregard any information about the software not
applicable to your chosen product.
6VISIONEER STROBE XP 470 SCANNER USER’S GUIDE
STEP 1: ASSEMBLETHE SCANNER
To assemble the scanner:
1.Remove all shipping tape from the top and bottom of the scanner.
2.Carefully remove the protective foam from the ADF cover release,
then press the release and open the automatic document feeder
cover.
ADF Cover
Release
3.Carefully remove any foam particles that may have gotten inside the
document feeder, and close the cover.
4.Align the slots on the paper guide with the ridges on the scanner
and slide it down until it snaps into place.
STEP 1: ASSEMBLETHE SCANNER7
5.Insert the pins on each side of the output tray into the holes on the
scanner.
6.Flip open the extension on the output tray so it is fully extended.
7.Proceed to “Step 2: Install the Software.”
8VISIONEER STROBE XP 470 SCANNER USER’S GUIDE
STEP 2: INSTALLTHE SOFTWARE
Note:
Please be sure to install from
The software is on the two CD’s you received with your scanner.
Disc 1 first. Disc 2 contains the OmniPage
12 software that you install after the scanner software.
To install the software:
1.Start Microsoft Windows and make sure no other applications are
running.
2.Insert Disc 1 into your computer’s CD-ROM drive.
The Options Menu for the CD automatically opens.
Note: If the CD does not start, check the following:
■ Make sure the CD drive’s door is completely shut.
■ Make sure the CD was inserted in the drive in the proper
direction (label side up).
To launch the CD manually:
■ Open the Windows option for My Computer. You can do this by
double-clicking on the My Computer icon on your desktop.
■ Double-click the icon for your CD-ROM drive.
■ The Installation menu for the CD should now open.
If the menu does not open:
■ From the list of files on the CD, double-click the file named
START32.EXE.
STEP 2: INSTALLTHE SOFTWARE9
3.On the installation menu, select Install ScanSoft PaperPort.
4.At the PaperPort 9.0 Welcomewindow, click Next.
Installing PaperPort 9.0 will uninstall any existing versions of
PaperPort and install PaperPort 9.0 while retaining all of your
PaperPort files.
5.Read the ScanSoft license agreement and select I accept the terms in this agreement then click on Next. If you choose not to accept
the license agreement, the installation will terminate and the
PaperPort software will not be installed.
6.Fill in the Customer Information then click on Next.
7.Keep the default Setup Type and click on Next.
8.Click on Install to begin the installation.
Reminder: If your computer is running an AntiVirus or
AntiSpyware application, you may see messages asking you to allow
installation. Select the option to allow installation to proceed with
the install.
10VISIONEER STROBE XP 470 SCANNER USER’S GUIDE
9.At the Product Registration window, do one of the following:
■ Select Register online, then click OK and follow the registration
instructions.
■ Select Print registration form, then click OK and follow the
instructions to complete and print the registration form.
■ Select Remind me in 7 days and click OK.
10. At the Installshield Wizard Completed window, click Finish.
If a message window opens instructing you to restart your
computer, click Restart.
11. At the Installation Menu, select Install Scanner Driver.
STEP 2: INSTALLTHE SOFTWARE11
The Welcome to the OneTouch 4.0 Setup Wizard opens.
12. Click Next.
13. On the Visioneer License Agreement window, read the license
agreement. If you accept the terms, select I Agree then click Next.
If you choose not to accept the license agreement, the installation
will terminate and the scanner driver will not be installed.
12VISIONEER STROBE XP 470 SCANNER USER’S GUIDE
The next window lists the choices of the drivers that you can install
for your scanner.
14. Choose the option you want.
■ Full Install (OneTouch, TWAIN and ISIS)—This is the
recommended installation. It installs the OneTouch 4.0
software which provides the necessary driver software for the
scanner. It also installs scanning interfaces for TWAIN,
Microsoft’s Windows Image Acquisition (WIA), and the ISIS
driver. Installing this option means that you can use several
different methods to scan, as explained in this User Guide.
Note: If your computer is running Windows Me, you must
select this Full Install (OneTouch, TWAIN and ISIS) option.
The other options do not apply to Windows Me computers.
■ TWAIN and ISIS—The TWAIN and ISIS drivers are installed.
The OneTouch 4.0 Monitor will not run and you cannot use the
OneTouch features. You can use the Visioneer Strobe XP 470
TWAIN driver, and scan from other applications with a TWAIN
interface. You can also scan from applications that use the ISIS
driver.
STEP 2: INSTALLTHE SOFTWARE13
■ TWAIN only—The TWAIN driver is installed. The OneTouch
4.0 Monitor will not run and you cannot use the OneTouch
features. You can use the Visioneer Strobe XP 470 TWAIN
driver, and scan from other applications with a TWAIN
interface.
■ ISIS only—The ISIS driver is installed. You can scan from
applications that use the ISIS driver, such as Kofax VRS and
QuickScan, and you can also use the Kofax TWAIN driver. But
the OneTouch 4.0 Service will not run. You will not be able to
use the Visioneer Strobe XP 470 TWAIN driver.
Note: If decide to change your scanner’s installed drivers later on, you
must first uninstall the drivers the scanner is currently using. See the
instructions on page 15.
15. Click Next.
During installation of the Full Install you will see this window
asking you to select one of the images for your Color Space setting.
14VISIONEER STROBE XP 470 SCANNER USER’S GUIDE
The Color Space setting sets the gamma value for the scanner so
scanned items look good on your monitor. Gamma controls the
brightness of the midtones of colors. This setting can be changed
later on as you are scanning.
16. Select the option that looks best to you and click Next.
The driver installation will now begin.
17. STOP when you see the “Complete the installation by connecting
your hardware” window. Do NOT click on OK yet. Leave the
window open and proceed to “Step 3: Connect and Power On the
Scanner” on page 16.
Reminder: If your computer is running AntiVirus or AntiSpyware
software, you may see messages asking you to allow installation.
Select the option to allow installation to proceed.
Note: If you want to see more information about your scanner and a
quick explanation of how to use the OneTouch features, click on the
More button on the window. After you have read more about your
scanner, return to the Connect Scanner window and proceed to
“Step 4: Connect the USB Cable” on page 17.
STEP 2: INSTALLTHE SOFTWARE15
TO INSTALL ANOTHER DRIVER
Before you can install another driver for your scanner, you must remove
the currently installed driver first. Then the new driver can be installed.
1.Remove the scanner from the system.
a. Open the Windows Control Panel then double-click on the
System icon.
b. Select the Hardware tab then click on the Device Manager
button.
c. Find and select Imaging Devices then select the Visioneer
Strobe XP 470.
d. Choose Uninstall from the Action menu.
2.Unplug the scanner USB cable.
3.Uninstall the OneTouch 4.0 driver.
a. Open the Windows Control Panel.
b. Double-click on Add/Remove Programs.
c. Select OneTouch 4.0 then click on the Remove button.
4.Follow the instructions in “Step 2: Install the Software” on page 8
of this User Guide and follow steps for completing a custom driver
installation.
16VISIONEER STROBE XP 470 SCANNER USER’S GUIDE
STEP 3: CONNECTAND POWER ONTHE SCANNER
Connect the power supply and power cord, and then turn the power on.
To c o n n e c t yo u r V i s i on e e r Strobe XP 470 scanner:
1.Plug the power supply into the power port on the scanner.
Note: Only use the power supply (SA60-24 made by Sino-American)
included with your scanner. Connecting any other type of power
supply may damage your scanner, and will void its warranty.
2.Plug the power cord into the power supply and into a wall outlet.
STEP 4: CONNECTTHE USB CABLE17
3.Turn on the power switch, located on the back of the scanner to the
left of the power port.
The status light comes on and flashes indicating that the scanner is
receiving power.
Now proceed to the next section, “Step 4: Connect the USB
Cable.”
STEP 4: CONNECTTHE USB CABLE
The Visioneer Strobe XP 470 scanner connects to any available USB
port. Check your computer’s manual for USB port locations.
Note: You can connect the scanner to your computer while the
computer is running. You do not have to shut down your computer.
1.Plug the USB cable into the USB port on the scanner and then into
a USB port on the computer. The ports are identified with the USB
symbols.
USB
You can also connect the scanner to a USB hub. If you use a USB
hub, it must have its own power supply already plugged into an
electrical outlet.
18VISIONEER STROBE XP 470 SCANNER USER’S GUIDE
Note: If you have not installed the scanner driver, unplug the USB
cable from the computer and install the software now. When the
driver installation is complete, a message tells you when to connect the
scanner.
If you are using Windows XP, Service Pack 1, and have plugged the
USB cable into a USB 1.1 port, an information bubble may open
explaining that “A HI-SPEED USB device is plugged into a nonHI-SPEED USB hub”. Plug the USB cable into a USB 2.0 port (if
available) or just disregard the message. If you leave it plugged into
the USB 1.1 port, your scanner may scan a bit slower than the 33
pages per minute, and 66 images per minute available with a USB
2.0 port.
Your computer then recognizes that a scanner has been plugged into
the USB port and automatically loads the appropriate software to
run the scanner.
Do not proceed until you receive a message that your computer has
found the new hardware, or updated the driver database. If your
computer is running Windows XP, you will see the following message.
STEP 4: CONNECTTHE USB CABLE19
2.When you’re certain that the software has completely loaded, return
to the “Complete the installation by connecting your hardware”
window and click OK to complete the installation process.
You can also click More to see a quick overview about accessing and
navigating the OneTouch Button Panel. When you’re finished
reading the additional information, click OK.
The scanner’s status light is green when the scanner and computer
are communicating properly.
20VISIONEER STROBE XP 470 SCANNER USER’S GUIDE
3.Click Close at the OneTouch 4.0 Installation Complete window.
4.You can now remove the installation CD so you can install the
OmniPage 12 software from the Disc 2 CD that you received with
your scanner.
INSTALL OMNIPAGE 12 AND ADDITIONAL SOFTWARE21
INSTALL OMNIPAGE 12 AND ADDITIONAL SOFTWARE
Both CDs that you received contain additional software for your
scanner:
■ Disc 1 contains a new version of Adobe Acrobat Reader
■ Disc 2 contains the OmniPage 12 software
Note: OmniPage 12 is required for your scanner to have its full range
of features. Please make sure to install OmniPage 12 before scanning.
To i n s t a l l O m n i Pa g e 1 2 :
1.Make sure the Installation CD is removed from your computer’s
CD-ROM drive, and then insert Disc 2 into the drive.
The menu for the CD automatically opens.
If the menu does not automatically open, see the note on page 8.
2.Select OmniPage 12 to install.
3.Follow the instructions on the screen.
4.When installation is finished, remove Disc 2 and store it in a safe
place.
To install additional software:
1.Make sure that Disc 2 is removed from your computer’s CD-ROM
drive, and then re-insert the Installation CD (Disc 1) into the
drive.
The Installation menu will open automatically.
If the menu does not automatically open, see the note on page 8.
22VISIONEER STROBE XP 470 SCANNER USER’S GUIDE
2.Select Additional Software and Guides.
3.At the next set of menu options, click on More Great Software.
INSTALL OMNIPAGE 12 AND ADDITIONAL SOFTWARE23
4.Select the software application that you want to install and follow
the installation wizard for that product.
Adobe Acrobat Reader is included under More Great Software. If your
computer already has a later version of Adobe Acrobat Reader installed,
please do not install the version provided on the installation CD.
5.To view, print, or save the user guides, click User Guides in the
Additional Software and Guides menu.
Select the user guide you want to view. After the file opens, you can
choose to print or save it using the application’s “File” menu.
Note: The user guides are in a .pdf file format. If you do not have
Adobe Acrobat Reader installed on your computer, you will not be
able to view these user guides.
6.When you have finished, remove the CD from the computer and
store it in a safe place.
That’s it! You are now ready to scan!
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