Visioneer STROBE 500 User Manual
Visioneer®
Strobe 500 Scanner
User's Guide
for Windows
Visioneer
Strobe 500 Scanner
User’s Guide
FOR WINDOWS
COPYRIGHT INFORMATION
Copyright © 2009 Visioneer, Inc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The Visioneer® brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort® and OmniPage® Pro brand name and logo are registered
trademarks of Nuance Communications, Inc. The NewSoft Presto! BizCard® name and logo are registered trademarks of NewSoft Technology Corporation in
the United States and/or other countries. VRS® is a trademark of Kofax Image Products, Inc. Adobe®, Adobe® Acrobat®, Adobe® Reader®, and the
Adobe® PDF logo are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. The Adobe PDF logo will appear in
this product’s software, and full access to Adobe software features is only available if any Adobe product is installed on your computer.
This product is covered by one or more of the following patents: 6, 480, 304; 5,818,976; 5,499,108; 5,517,332.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark and SharePoint® is a registered trademark of Microsoft
Corporation. ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB International,
Inc. All Rights Reserved. All other products mentioned herein may be trademarks of their respective companies.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a
licensing agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on
any medium except as specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to another language, for any
purpose other than the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer.
Part Number: 05-0794-000
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software
Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer
is solely responsible for complying with all such laws and regulations.
Visioneer's Limited Product Warranty
IF YOU FIND PHYSICAL DEFECTS IN THE MATERIALS OR THE WORKMANSHIP USED IN MAKING THE PRODUCT DESCRIBED IN
THIS DOCUMENT, VISIONEER WILL REPAIR, OR AT ITS OPTION, REPLACE THE PRODUCT AT NO CHARGE TO YOU, PROVIDED YOU
RETURN IT (POSTAGE PREPAID, WITH PROOF OF YOUR PURCHASE FROM THE ORIGINAL RESELLER) DURING THE 90-DAY PERIOD
AFTER THE DATE OF YOUR ORIGINAL PURCHASE OF THE PRODUCT. UPON RECEIPT DURING THE INITIAL 90-PERIOD BY
VISIONEER OF A VALID REGISTRATION OF THE PRODUCT, THIS LIMITED PRODUCT WARRANTY PERIOD IS EXTENDED TO THE
12-MONTH PERIOD AFTER THE DATE OF YOUR ORIGINAL PURCHASE. IF A VALID REGISTRATION IS NOT RECEIVED DURING THE
INITIAL 90-DAY PERIOD, THE 12-MONTH WARRANTY IS NO LONGER AVAILABLE AND YOUR PRODUCT WARRANTY WILL
TERMINATE AFTER THE 90-DAY INITIAL PERIOD EXPIRES.
THIS IS VISIONEER'S ONLY WARRANTY AND YOUR EXCLUSIVE REMEDY CONCERNING THE PRODUCT, ALL OTHER
REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY EXCLUDED. AS A RESULT,
EXCEPT AS SET OUT ABOVE, THE PRODUCT IS SOLD “AS IS” AND YOU ARE ASSUMING THE ENTIRE RISK AS TO THE PRODUCT'S
SUITABILITY TO YOUR NEEDS, ITS QUALITY AND ITS PERFORMANCE.
IN NO EVENT WILL VISIONEER BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY DEFECT IN THE PRODUCT OR FROM ITS USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
All exclusions and limitations in this warranty are made only to the extent permitted by applicable law and shall be of no effect to the extent in conflict with the
express requirements of applicable law.
RoHS and WEEE Compliance
This product is compliant with RoHS Regulations of the European Parliament and Council Directive on the Restrictions of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment (2002/95/EC), and with the Waste Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC).
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a class B computing device, pursuant to FCC Rules. In order to maintain compliance with
FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in
interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer
could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
Energy Star for the USA
Energy Program compliance
As an ENERGY STAR® partner, Visioneer Inc. has determined that this product meets the ENERGY STAR guidelines for energy
efficiency.
The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Imaging Equipment
Program is a team effort between the U.S., European Union and Japanese governments and the office equipment industry to promote
energy-efficient copiers, printers, fax, multifunction machine, personal computers, and monitors. Reducing product energy consumption
helps combat smog, acid rain and long-term changes to the climate by decreasing the emissions that result from generating electricity.
TABLE OF CONTENTS i
TABLE OF CONTENTS
Chapter 1: Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The Visioneer Strobe 500 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 2: Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Step 1: Unpack and Assemble the Scanner . . . . . . . . . . . . . . . . . . . . . 6
Step 2: Install the Software and Connect the Scanner . . . . . . . . . . . . 8
Installing the Scanner Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Scanner Power Cord . . . . . . . . . . . . . . . . . . . . . . . 13
Connect the USB Cable and Turn on the Power . . . . . . . . . . . . 16
Installing Visioneer OneTouch . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing PaperPort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Step 3: Register Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Applications Available with Your Scanner . . . . . . . . . . . . . . . . . . . . 22
View and Save the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 3: Loading Documents to Scan. . . . . . . . . . . . . . . . . . . . 26
Detach or Attach the Strobe 500 . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Scan from the Input Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Scan from the Front Feed Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Scanning Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 4: Scanning from OneTouch. . . . . . . . . . . . . . . . . . . . . . 35
The Default OneTouch Settings on Your Scanner . . . . . . . . . . 36
Scan from the Buttons on the Scanner . . . . . . . . . . . . . . . . . . . . . . . 37
Scan from the OneTouch Button Panel . . . . . . . . . . . . . . . . . . . . . . 38
Features of the OneTouch Button Panel . . . . . . . . . . . . . . . . . . 39
ii TABLE OF CONTENTS
Configuring the OneTouch Buttons . . . . . . . . . . . . . . . . . . . . . . . . 40
Changing a Button Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Selecting New Settings for a Button . . . . . . . . . . . . . . . . . . . . . 42
Renaming a OneTouch Button . . . . . . . . . . . . . . . . . . . . . . . . . 44
Creating a New Scan Configuration . . . . . . . . . . . . . . . . . . . . . 45
Editing or Deleting Scan Configurations . . . . . . . . . . . . . . . . . . 53
Configure Before Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Selecting Page Format Options . . . . . . . . . . . . . . . . . . . . . . . . . 57
Setting Destination Application Properties . . . . . . . . . . . . . . . . 61
Selecting Options for a Button . . . . . . . . . . . . . . . . . . . . . . . . . 68
Scanning with Optical Character Recognition (OCR) . . . . . . . . . . . 71
Scan and Burn to a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Scanning with Event Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Scan as an HTML Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Transferring Scanned Documents to Storage . . . . . . . . . . . . . . . . . . 76
Scanning to Multiple Folders . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Changing the Hardware Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Chapter 5: Scanning from TWAIN. . . . . . . . . . . . . . . . . . . . . . . . 83
Accessing the TWAIN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Scanning with the TWAIN Interface . . . . . . . . . . . . . . . . . . . . . . . . 86
The options on the TWAIN interface are: . . . . . . . . . . . . . . . . . 86
Chapter 6: Scanning from WIA . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Fine Tuning Your Scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Chapter 7: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cleaning the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cleaning the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cleaning the Docking Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Replace the ADF Pad Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
TABLE OF CONTENTS iii
Replacing the Roller Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Status Light Troubleshooting Codes . . . . . . . . . . . . . . . . . . . . 106
Uninstall Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Visioneer Strobe 500 Scanner Specifications . . . . . . . . . . . . . . . . . 108
Visioneer Strobe 500 Scanner Parts List . . . . . . . . . . . . . . . . . . . . . 110
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
iv TABLE OF CONTENTS
Welcome
Visioneer Strobe 500 Scanner Power Supply
USB Power Cord
Replacement ADF Pad
Power Cord
USB Cable Installation Discs (2) Quick Install Guide Technical Support
Card
Docking Station
(Optional)
Your new Visioneer Strobe 500 scanner can quickly scan single-sided or
double-sided stacks documents, and place their images on your computer.
The Strobe 500 scanner can be removed from the docking station and
taken on the road for mobile scanning.
WHAT’S IN THE BOX
Before proceeding, check the contents of the box. If items are missing or
damaged, contact the dealer where you purchased the scanner.
VISIONEER STROBE 500 SCANNER USER’S GUIDE 1
2 VISIONEER STROBE 500 SCANNER USER’S GUIDE
Input Tray
Output tray
Cover Release
Power Switch
& Scan Settings
Dial
USB port
Power jack
Status light
OneTouch
Scanner Buttons
Control panel
Paper Guides
Front Feed Tray
THE VISIONEER STROBE 500 SCANNER
Input tray—Holds a stack of documents in the scanner. Unfolds to
support various paper lengths.
Control panel—Scanning controls.
Power Switch & Scan Settings Dial—Turn the dial to the right to turn
on the scanner power. Numbers 1-6 represent the 6 OneTouch scan
settings.
Status Light—Shows the scanner’s current status.
OneTouch Scanner Buttons—Press the Simplex or Duplex button to
initiate scanning using the scan settings for the current dial number.
Paper Guides—Adjusts to fit document width.
Cover release—Opens the cover on the scanner.
Front Feed tray—Open to feed items through the front of the scanner.
Output tray—Holds documents after being scanned.
Power jack—Connects the power cord to the scanner.
Universal Serial Bus (USB) port—Connects the scanner to the computer.
SYSTEM REQUIREMENTS 3
SYSTEM REQUIREMENTS
IBM-compatible Pentium 4 PC, or AMD equivalent with:
■ A CD-ROM drive
■ An available Universal Serial Bus (USB) port
■ Microsoft
4), Windows XP (Service Pack 1 and 2), Windows Vista, or Windows 7
The scanner is compatible with Service Pack 3 for Windows XP and
Service Pack 1 for Windows Vista.
■ Windows 2000 and XP: Minimum of 512 megabytes (MB) of internal
memory (RAM)
Windows Vista and 7: Minimum of 1 gigabyte (GB) of internal memory
(RAM)
■ 350 MB minimum of free hard disk space
®
Windows® operating system: Windows 2000 (Service Pack
A VGA or SVGA Monitor
The recommended settings for your monitor are:
■ Color quality of 16-bit or 32-bit
■ Resolution set to at least 800 x 600 pixels
Refer to your Windows documentation for instructions on setting the color
quality and resolution for the monitor.
4 VISIONEER STROBE 500 SCANNER USER’S GUIDE
DOCUMENTATION
The following documentation is provided with your scanner:
■ Quick Install Guide—Abbreviated installation instructions.
■ Scanner User’s Guide—On the Installation Disc 1; contains detailed
installation, scanning, configuration, and maintenance information.
■ Mini-Guides—On the Installation Disc 1; contains detailed instructions
on using the OneTouch OmniPage module, OneTouch VRS module,
and the SharePoint destination link.
■ Scanner Readme—On the Installation Disc 1; contains the latest
information about your scanner and software installation.
■ PaperPort User’s Guide—On the Installation Disc 1; contains detailed
feature and configuration information for the PaperPort software.
■ BizCard User’s Guide—On the Installation Disc 1; contains detailed
feature and configuration information for the BizCard software.
■ OmniPage User’s Guide—On the Installation Disc 2; contains detailed
feature and configuration information for the OmniPage software.
■ Online Help—For the scanner configuration, TWAIN and WIA
interfaces.
BEFORE YOU BEGIN 5
Installation
Installation is a quick, three-step process:
1. Unpack and Assemble the scanner
2. Install the software and Connect the scanner
3. Register the scanner
BEFORE YOU BEGIN
Please make sure of the following before you begin installation:
■ Do not plug in the USB cable until after you install the software.
Complete the installation steps in the order described in this guide.
■ If you are prompted to reboot the computer during installation, please
select the option to restart the computer later. Finish installing the rest of
the software, then close all open windows and reboot the computer.
■ If your computer has AntiVirus or AntiSpyware software running, you
may see messages during installation asking you to allow the installation
to proceed. The messages will differ based on the software your
computer is running, but in each case allow the installation to proceed.
Alternatively, you can turn off the AntiVirus or AntiSpyware software
before installing your scanner. But if you do, make sure to turn it back
on again when installation is finished.
■ If you already have a scanner connected to your computer, you may need
to remove its driver programs first before beginning the installation of
your Visioneer Strobe 500 scanner. Please see the User’s Guide that you
received with your other scanner for specific instructions.
6 VISIONEER STROBE 500 SCANNER USER’S GUIDE
■ If your computer is running Windows version Vista or later, you may see
the Windows User Account Control screen asking you to confirm
system changes. Click the Continue button to allow the installation to
proceed.
STEP 1: UNPACK AND ASSEMBLE THE SCANNER
1. Remove the scanner from its protective foam and plastic bag.
2. Remove the tape and protective foam strips from the scanner body and
input tray.
3. Lift the paper guide up from the scanner body. Push the tray back until
it clicks in place.
If the tray isn’t fully seated in position, paper feeding from the input
tray may jam in the scanner.
4. Pull the scanner cover release to open the scanner. Remove the foam
strip from the inside of the scanner. Close the cover when you are
done.
STEP 1: UNPACK AND ASSEMBLE THE SCANNER 7
5. Detach the scanner body from the docking station and remove the
foam strip from the docking station.
1. Press and hold the release button on the side of the docking
station.
2. Tilt the scanner body towards the front and lift the scanner out of
the Docking Station.
3. Remove the tape and foam strip from the docking station.
4. Place the scanner body back on the docking station.
Detailed instructions for detaching and attaching the scanner are on
page 27.
6. Unfold the Input Tray and Extension from the paper guide.
8 VISIONEER STROBE 500 SCANNER USER’S GUIDE
7. Pull the output tray away from the bottom of the Docking Station,
then flip open the output tray extension.
STEP 2: INSTALL THE SOFTWARE AND CONNECT THE
CANNER
S
To install the software:
1. Start Microsoft Windows and make sure no other applications are
running.
2. Insert the Installation Disc 1 into your computer’s CD-ROM drive.
The Installation Disc main menu automatically opens.
STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 9
Note: If the disc does not automatically start, check the following:
■ Make sure the disc drive’s door is completely shut.
■ Make sure the disc was inserted in the drive in the proper direction
(label side up).
To launch the Installation Disc manually:
■ Open the Windows option for your computer’s disk drives.
■ Double-click the icon for your CD-ROM drive.
■ The Installation menu for the disc should now open.
If the menu does not open:
■ From the list of files on the disc, double-click the file named
START32.EXE.
3. On the Main Menu, select Install Products.
10 VISIONEER STROBE 500 SCANNER USER’S GUIDE
4. Make sure the boxes for Scanner Driver, Visioneer OneTouch, and
Nuance PaperPort® are checked.
5. Click Install Now.
INSTALLING THE SCANNER DRIVER
The scanner driver installation will start first.
1. The Welcome to the Scanner Driver Setup Wizard opens.
2. Click Next.
3. On the Visioneer License Agreement window, read the license
agreement. If you accept the terms, select I Agree, and click Next.
If you choose not to accept the license agreement, the installation will
terminate and the scanner driver will not be installed.
STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 11
4. The next window lists the choices of the drivers that you can install for
your scanner.
5. Select the option you want.
■ Full Install (TWAIN and Windows Driver)—This is the
Click Next.
recommended installation. It installs all of the scanner drivers.
■ TWAIN only—The TWAIN driver is installed and you can scan
from TWAIN scanning applications, and from OneTouch when the
application is installed.
■ Windows Driver only—The Windows Driver is installed and you
can scan from OneTouch only when the application is installed.
Note: If you are using Windows version XP or later, the Microsoft
Windows Image Acquisition (WIA) driver is always installed
regardless of your selection in this window, and you can scan using
the WIA interface from scanning applications that access this driver.
12 VISIONEER STROBE 500 SCANNER USER’S GUIDE
6. A window opens with image quality samples asking you to select an
image for your Color Space setting. Select the option that looks best to
you and click Next.
This sets a default gamma value for scans and can be changed later on.
STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 13
7. STOP when you see the “Complete the installation by connecting
your hardware” window. Do NOT click OK yet. Leave the window
open and proceed to the next section.
NOTE: If you do not see this on-screen diagram for connecting the
scanner, stop and follow the instructions below.
CONNECT THE SCANNER POWER CORD
You can power the scanner through the standard power cord to a wall
outlet, or use the USB power cord to power the scanner through a USB
port on the computer.
Please note that if you choose to power the scanner through a USB port,
the scanner will scan slower than the speeds listed in the scanner
specification table on page 108.
14 VISIONEER STROBE 500 SCANNER USER’S GUIDE
To Connect the Scanner Power to the Wall:
1. Plug the power supply into the power jack on the scanner.
Note: Only use the power supply included with your scanner (Model:
HEG42-240100-7L made by HiTron). Connecting any other type of
power supply may damage your scanner, and will void its warranty.
2. Plug the power cord into the power supply and into a wall outlet.
STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 15
To Connect the Scanner Power to the Computer:
1. Plug the round end of the USB power cord into the power jack on the
scanner.
2. Plug the flat end of the USB power cord into an available USB port on
the back of the computer.
We do not recommend using a USB hub to power the scanner.
Note: Only use the USB power cable included with your scanner
(DA-24C24 Made by ADP). Connecting any other type of USB
power cable may damage your scanner, and will void its warranty. If
you do not have your USB power cable, you can order a new one by
contacting our Customer Service department. Please refer to the
Technical Support Card, included with your scanner, for our
company contact information, or visit the Parts & Accessories page
for your scanner at www.visioneer.com.
16 VISIONEER STROBE 500 SCANNER USER’S GUIDE
CONNECT THE USB CABLE AND TURN ON THE POWER
The Visioneer Strobe 500 scanner connects to any available USB port.
Check your computer’s manual for USB port locations.
1. Remove any protective tape from the USB cable.
2. Plug the USB cable into the USB port on the scanner then into a USB
port on the computer.
If the plug does not attach easily, make sure that you are plugging it in
correctly. Do not force the plug into the connection.
3. Turn the control dial to the right to turn on the scanner.
The status light comes on and flashes indicating that the scanner is
receiving power.
If you are using Windows version XP or later, and have plugged the
USB cable into a USB 1.1 port, an information bubble may open
explaining that “A HI-SPEED USB device is plugged into a non-HI-
STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 17
SPEED USB hub”. Plug the USB cable into a USB 2.0 port (if
available) or just disregard the message. If you leave it plugged into the
USB 1.1 port, your scanner may scan a bit slower.
Your computer then recognizes that a scanner has been plugged into
the USB port and automatically loads the appropriate software to run
the scanner.
If your computer is running Windows version XP or later, you will see a
message similar to the following.
4. A Calibration window opens on-screen after Windows finishes
detecting the scanner. The scanner calibrates automatically, and the
window will close when calibration is complete.
Depending on the version of Windows you are using, you may be
prompted to click Next to proceed with calibration, and click Finish
when calibration is complete. Follow the instructions if you see these
on-screen prompts.
18 VISIONEER STROBE 500 SCANNER USER’S GUIDE
5. When you’re certain that the software has completely loaded, return to
the “Complete the installation by connecting your hardware” window.
6. Click OK.
You can also click More to see a quick overview about accessing and
navigating the OneTouch Button Panel. When you’re finished reading
the additional information, click OK.
7. Click Close on the Driver Installation Complete window to close and
exit the driver installer.
STEP 2: INSTALL THE SOFTWARE AND CONNECT THE SCANNER 19
INSTALLING VISIONEER ONETOUCH
The Visioneer OneTouch software installation will automatically start after
you click Close on the Driver Installation Complete window.
1. Click Next on the Welcome to the OneTouch Setup Wizard window.
2. On the Visioneer License Agreement window, read the license
agreement. If you accept the terms, select I Agree, and click Next.
If you choose not to accept the license agreement, the installation will
terminate and the OneTouch software will not be installed.
3. The Visioneer OneTouch software will install when you click Next on
the Visioneer License Agreement window.
4. Click Close on the Visioneer OneTouch Installation Complete
window to close and exit the installer.
20 VISIONEER STROBE 500 SCANNER USER’S GUIDE
INSTALLING PAPERPORT
If you left the default selection to install PaperPort from the installation
disc, the PaperPort software installation will start automatically after you
click Close on the OneTouch Installation Complete window.
1. The Select Language window opens for the PaperPort software. Select
the language you want to use then click OK.
2. On the PaperPort Welcome window, click Next.
3. Read the PaperPort license agreement and select I accept the terms in
this agreement, then click on Next. If you choose not to accept the
license agreement, the installation will terminate and the PaperPort
software will not be installed.
4. Fill in the Customer Information window, then click Next.
5. On the Setup Type window, keep the default Setup Type and click
Next.
6. Click Install to begin the installation.
7. At the InstallShield Wizard Completed window, click Finish.
8. On the Product Registration window, do one of the following:
■ Select Register online, click OK, then follow the registration
instructions.
■ Select Print registration form, click OK, then follow the
instructions to complete and print the registration form.
■ Select Remind me in 7 days and click OK.
If a message window opens instructing you to reboot the computer, please
select the option to restart the computer later. Finish installing the rest of
the software, then close all open windows and reboot the computer.
STEP 3: REGISTER YOUR SCANNER 21
The Serial Number
STEP 3: REGISTER YOUR SCANNER
Registering your scanner is important as it provides you with access to our
free telephone support service. Registration also gives you free access to
software updates for your scanner.
You will need an active internet connection to register your scanner. If you
do not have internet access, you can contact our Customer Service
department to register the scanner. Please refer to the Technical Support
Card, that your received with the scanner, for our contact information.
1. Open an Internet Explorer window, or other internet browser that you
have installed on your computer.
2. In the web address field type: www.visioneer.com
3. Press Enter on your computer’s keyboard or click the option on screen
to go to the web address.
4. When the Visioneer web page loads, click on the Support & Drivers
link at the top of the page.
5. Click on Register Your Product at the bottom of the Support &
Drivers page.
6. Fill in the registration form, all required fields have an asterisk (*).
Note: A valid e-mail address is required for registration.
7. You will be asked to enter the serial number for the scanner, it is
located on the back of the scanner.
8. After filling in the form, click on Submit Your Registration to
complete the registration.
22 VISIONEER STROBE 500 SCANNER USER’S GUIDE
APPLICATIONS AVAILABLE WITH YOUR SCANNER
Your scanner includes free scanning applications.
To install the additional applications:
1. Return to the Installation Disc main menu and click on Install
Products.
2. Select the applications you want to install, and click Install Now.
Follow the instructions on-screen to install each of the applications.
Software About the Software
Adobe
Nuance
Nuance
®
Reader
®
PaperPort
®
OmniPage
®
Adobe Reader is a stand-alone application that you use to open, view,
search, and print PDF files. The User Guides on your scanner’s
installation CD’s are in PDF format and require Adobe Reader for you to
view and save them. The Adobe Reader installer is located in the User
Guide section on the Installation Disc 1.
®
PaperPort is a document management software application. The
PaperPort scanning features allows you to insert new pages into an existing
file and name your file immediately after scanning. From within the
PaperPort desktop you can sort your documents and move them between
folders as you would through the Windows My Documents folder. You
can reorder the pages in a PDF file, unstack a document so all the pages
are resaved as individual files. PaperPort also has some basic image editing
options in the PaperPort PageView, such as; adding notes to image files,
modifying image colors, and touch up the image using the erase and/or
auto-correct options.
®
OmniPage Pro provides precision OCR analysis, advanced layout
detection, and Logical Form Recognition™ (LFR) technology. Advanced
security features quickly turn office documents and forms into over 30
different PC applications for editing, searching and sharing. Custom
workflows handle large volumes of documents, and you can use its tools
to print to PDF. The OmniPage User’s Guide is located on the Installation
Disc 2 with the OmniPage software.
NewSoft Presto!
BizCard
®
BizCard quickly and easily converts the vital contact information on
business cards into a convenient, searchable, digital database that can be
easily synchronized between PC’s, notebooks, PDA’s and PIM’s.
APPLICATIONS AVAILABLE WITH YOUR SCANNER 23
1. If you selected OmniPage Pro to install you will see a window telling
you to insert Disc 2.
2. Click Exit Disc 1 and then eject Disc 1 from the CD-ROM drive.
3. Insert Disc 2 into the CD-ROM drive.
The OmniPage Pro Installation menu opens automatically. If it does
not open, see the note on page 9.
4. Select Install OmniPage Pro.
5. Follow the instructions on the screen to install OmniPage Pro.
6. When installation is finished, return to the OmniPage Pro Installation
menu and click User Guide.
The OmniPage Pro User Guide opens for you to view and save to your
computer.
7. When you are finished saving the OmniPage Pro User Guide, return to
the Installation menu and click Exit.
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