Visioneer Strobe 400 User Manual

Visioneer®
Strobe 400
User's Guide

for Windows

Visioneer

Strobe 400

User’s Guide

FOR WINDOWS

COPYRIGHT INFORMATION

Copyright © 2010 Visioneer, Inc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The Visioneer® brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort® and OmniPage® Pro brand name and logo are registered trademarks of

Nuance Communications, Inc. The NewSoft Presto! BizCard® name and logo are registered trademarks of NewSoft Technology Corporation in the United States and/or
other countries. VRS™ is a trademark of Kofax Image Products, Inc. Adobe®, Adobe® Acrobat®, Adobe® Reader®, and the Adobe® PDF logo are registered trademarks of
Adobe Systems Incorporated in the United States and/or other countries. The Adobe PDF logo will appear in this product’s software, and full access to Adobe software features
is only available if any Adobe product is installed on your computer. Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.

This product is covered by one or more of the following patents: 6, 480, 304; 5,818,976; 5,499,108; 5,517,332.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark and SharePoint® is a registered trademark of Microsoft Corporation. ZyINDEX

is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB International, Inc. All Rights Reserved. All other
products mentioned herein may be trademarks of their respective companies.

Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a licensing
agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on any medium except as
specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying, recording, or information storage and retrieval systems, or translated to another language, for any purpose other than the licensee's personal use and as
specifically allowed in the licensing agreement, without the express written permission of Visioneer.

Part Number: 05-0802-000

Restricted Rights Legend

Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software Clause 52.227­FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for
complying with all such laws and regulations.

Visioneer's Limited Product Warranty

IF YOU FIND PHYSICAL DEFECTS IN THE MATERIALS OR THE WORKMANSHIP USED IN MAKING THE PRODUCT DESCRIBED IN THIS
DOCUMENT, VISIONEER WILL REPAIR, OR AT ITS OPTION, REPLACE THE PRODUCT AT NO CHARGE TO YOU, PROVIDED YOU RETURN IT
(POSTAGE PREPAID, WITH PROOF OF YOUR PURCHASE FROM THE ORIGINAL RESELLER) DURING THE 90-DAY PERIOD AFTER THE DATE OF
YOUR ORIGINAL PURCHASE OF THE PRODUCT. UPON RECEIPT DURING THE INITIAL 90-PERIOD BY VISIONEER OF A VALID REGISTRATION OF
THE PRODUCT, THIS LIMITED PRODUCT WARRANTY PERIOD IS EXTENDED TO THE
12-MONTH PERIOD AFTER THE DATE OF YOUR ORIGINAL PURCHASE. IF A VALID REGISTRATION IS NOT RECEIVED DURING THE INITIAL 90­DAY PERIOD, THE 12-MONTH WARRANTY IS NO LONGER AVAILABLE AND YOUR PRODUCT WARRANTY WILL TERMINATE AFTER THE 90-DAY
INITIAL PERIOD EXPIRES.

THIS IS VISIONEER'S ONLY WARRANTY AND YOUR EXCLUSIVE REMEDY CONCERNING THE PRODUCT, ALL OTHER REPRESENTATIONS,
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY EXCLUDED. AS A RESULT, EXCEPT AS SET OUT ABOVE, THE PRODUCT IS
SOLD “AS IS” AND YOU ARE ASSUMING THE ENTIRE RISK AS TO THE PRODUCT'S SUITABILITY TO YOUR NEEDS, ITS QUALITY AND ITS
PERFORMANCE.

IN NO EVENT WILL VISIONEER BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
ANY DEFECT IN THE PRODUCT OR FROM ITS USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

All exclusions and limitations in this warranty are made only to the extent permitted by applicable law and shall be of no effect to the extent in conflict with the express
requirements of applicable law.

RoHS and WEEE Compliance

This product is compliant with RoHS Regulations of the European Parliament and Council Directive on the Restrictions of the Use of Certain Hazardous Substances in
Electrical and Electronic Equipment (2002/95/EC), and with the Waste Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC).

FCC Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and if not installed, and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try and correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a class B computing device, pursuant to FCC Rules. In order to maintain compliance with FCC regulations,

shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in interference to radio and TV reception.
The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer could void the user's authority to operate this equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired operation.

Energy Star for the USA

Energy Program compliance
As an ENERGY STAR® partner, Visioneer Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks. The ENERGY STAR Imaging Equipment Program is a team

effort between the U.S., European Union and Japanese governments and the office equipment industry to promote energy-efficient copiers, printers, fax,
multifunction machine, personal computers, and monitors. Reducing product energy consumption helps combat smog, acid rain and long-term changes to
the climate by decreasing the emissions that result from generating electricity.

Visual Display

War n in g: This device is not intended for use in the direct field of view at visual display workplaces. To avoid incommoding reflections at visual display workplaces, this device
must not be placed in the direct field of view.

TABLE OF CONTENTS

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TABLE OF CONTENTS

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

The Visioneer Strobe 400 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Assemble the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Assembling the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Connect the Scanner Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

To Connect the Scanner Power to the Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

To Connect the Scanner Power to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Install the Software and Connect the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the Scanner Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Connect the USB Cable and Turn on the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing Visioneer OneTouch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Installing PaperPort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Register Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Applications Available with Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

View and Save the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Loading Documents to Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Scanning Using AutoLaunch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Scanning Paper Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Scanning Plastic Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Turn AutoLaunch Off/On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Scan from the OneTouch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Scanning Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Scanning From OneTouch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Default OneTouch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Scan from the OneTouch Button Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Features of the OneTouch Button Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring the OneTouch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

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TABLE OF CONTENTS

Selecting New Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Creating a New Scan Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Editing or Deleting Scan Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Configure Before Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

File Format Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Selecting Options for OneTouch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Setting Destination Application Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Scan and Burn to a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Scanning with Event Forwarding (STI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Creating an HTML Web Page from Your Scanned Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Transferring Scanned Documents to Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Scanning to Multiple Archive Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Scanning with Optical Character Recognition (OCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Text Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Selecting OneTouch OmniPage OCR Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

The OCR Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Creating Your Own Dictionaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Editing User Dictionaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

The Format Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

OneTouch with Kofax VRS Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

The Kofax VRS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Changing the Hardware Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Scanning from TWAIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Accessing the TWAIN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Scanning with the TWAIN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

The Options in the TWAIN interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Scanning from WIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Fine Tuning Your Scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Calibrating Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Calibrating from OneTouch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Calibrating from the Windows Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Calibrating from TWAIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Cleaning Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Additional Cleaning Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

TABLE OF CONTENTS

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Uninstalling or Reinstalling Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Uninstalling the Scanner and OneTouch Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Uninstalling the PaperPort and OmniPage Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Strobe 400 Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Strobe 400 Spare Part List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

VISIONEER STROBE 400 USER’S GUIDE

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TABLE OF CONTENTS

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VISIONEER STROBE 400 USER’S GUIDE

Welcome

Visioneer Strobe 400 Scanner

Power Supply

USB Power Cord

Cleaning Cloth

USB Cable

Windows™

Installation Discs (2)

Quick Install Guide Technical Support

Card

Calibration PageAC Plug Adapters

(American, European, United Kingdom)

Mac®

Installation Disc

Congratulations on purchasing your Visioneer Strobe 400 scanner. With your scanner, you can quickly
scan single-sided or double-sided items and place their electronic images on your computer.

WHAT’S IN THE BOX

Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer
where you purchased the scanner.

VISIONEER STROBE 400 SCANNER USER’S GUIDE

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7

Power Switch

USB port

Power jack

OneTouch
Scanner Buttons

Plastic Card Lever

Paper Guides

Paper Feed Slot

VISIONEER STROBE 400 SCANNER USER’S GUIDE

THE VISIONEER STROBE 400 SCANNER

Paper Guides—Adjusts to fit document width.

Plastic Card Lever—Press down on the lever to separate the rollers so that plastic identification cards, and

embossed plastic cards, can be fed through the scanner.

OneTouch Scanner Buttons—When AutoLaunch™ is not enabled, you can scan by pressing the Scan or
Custom button.

Paper Feed Slot—Insert the item you want to scan into the paper feed, face up. The scanner grabs the
page and pulls it through while scanning.

Universal Serial Bus (USB) port—Connects the scanner to the computer.

Power jack—Connects the power cord to the scanner.

Power Switch—Turns the scanner power on/off.

WELCOME

SYSTEM REQUIREMENTS

IBM-compatible Pentium 4 PC, or AMD equivalent with:

•A CD-ROM drive

• An available Universal Serial Bus (USB) port

•Microsoft

Windows 7
The scanner is compatible with Service Pack 3 for Windows XP and Service Pack 1 for Windows

Vista.

• Windows XP: Minimum of 512 megabytes (MB) of internal memory (RAM)

Windows Vista and 7: Minimum of 1 gigabyte (GB) of internal memory (RAM)

• 350 MB minimum of free hard disk space

A VGA or SVGA Monitor:

®

Windows® operating system: Windows XP (Service Pack 1 and 2), Windows Vista, or

8

The recommended settings for your monitor are:

• Color quality of 16-bit or 32-bit

• Resolution set to at least 800 x 600 pixels

Refer to your Windows documentation for instructions on setting the color quality and resolution for the
monitor.

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VISIONEER STROBE 400 SCANNER USER’S GUIDE

DOCUMENTATION

The following documentation is provided with your scanner:

• Quick Install Guide—Abbreviated installation instructions.

• Scanner User’s Guide—On the Installation Disc 1; contains detailed installation, scanning,

configuration, and maintenance information.

• Scanner Readme—On the Installation Disc 1; contains the latest information about your scanner

and software installation.

• PaperPort User’s Guide—On the Installation Disc 1; contains detailed feature and configuration

information for the PaperPort software.

• BizCard User’s Guide—On the Installation Disc 1; contains detailed feature and configuration

information for the BizCard software.

• OmniPage User’s Guide—On the Installation Disc 2; contains detailed feature and configuration

information for the OmniPage software.

• Online Help—For the scanner configuration, TWAIN and WIA interfaces.

Assemble the Scanner

North American

Style

European

Style

United Kingdom

Style

ASSEMBLING THE POWER SUPPLY

1. Select the AC plug adapter that matches the wall power outlet.

2. Align the tabs on the bottom of the plug adapter with the slots in the power supply base.

3. Place the adapter in the base and press down to hold it in the base against the tension arm. Twist the

adapter to the right, while pressing down on the adapter, until you hear a “click” as it locks into place.

VISIONEER STROBE 400 SCANNER USER’S GUIDE

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11

VISIONEER STROBE 400 SCANNER USER’S GUIDE

4. You can now attach the power supply to the scanner and to a wall outlet.

Note: To change adapter styles, press and hold the “Push” button on the adapter. Turn the adapter to the
left to unlock and remove it from the base.

CONNECT THE SCANNER POWER CORD

You can power the scanner through the standard power cord to a wall outlet, or use the USB power cord to
power the scanner through a USB port on the computer.

ASSEMBLE THE SCANNER

TO CONNECT THE SCANNER POWER TO THE WALL

1. Plug the power cord into the power jack on the scanner and into a wall outlet.

Note: Only use the power supply included with your scanner (Model: PA1008-1I made by Powertron
Electronics Corp., or 3A-066WP05 made by ENG). Connecting any other type of power supply may
damage your scanner, and will void its warranty.

TO CONNECT THE SCANNER POWER TO THE COMPUTER

12

1. Plug the round end of the USB power cord into the power jack on the scanner.

2. Plug the flat end of the USB power cord into an available USB port on the back of the computer.

We do not recommend using a USB hub to power the scanner.

Note: Only use the USB power cable included with your scanner. Connecting any other type of USB
power cable may damage your scanner, and will void its warranty. If you do not have your USB power
cable, you can order a new one by contacting our Customer Service department. Please refer to the
Technical Support Card, included with your scanner, for our company contact information, or visit the
Parts & Accessories page for your scanner at www.visioneer.com.

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VISIONEER STROBE 400 SCANNER USER’S GUIDE

Installation

BEFORE YOU BEGIN

Please make sure of the following before you begin installation:

• Do not plug in the USB cable until after you install the software. Complete the installation steps in

the order described in this guide.

• If you are prompted to reboot the computer during installation, please select the option to restart the

computer later. Finish installing the rest of the software, then close all open windows and reboot the
computer.

• If your computer has AntiVirus or AntiSpyware software running, you may see messages during

installation asking you to allow the installation to proceed. The messages will differ based on the
software your computer is running, but in each case allow the installation to proceed. Alternatively,
you can turn off the AntiVirus or AntiSpyware software before installing your scanner. But if you do,
make sure to turn it back on again when installation is finished.

• If you already have a scanner connected to your computer, you may need to remove its driver

programs first before beginning the installation of your Visioneer Strobe 400 scanner. Please see the
User’s Guide that you received with your other scanner for specific instructions.

• If your computer is running Windows version Vista or later, you may see the Windows User Account

Control screen asking you to confirm system changes. Click the Continue button to allow the
installation to proceed.

VISIONEER STROBE 400 SCANNER USER’S GUIDE

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VISIONEER STROBE 400 SCANNER USER’S GUIDE

INSTALL THE SOFTWARE AND CONNECT THE SCANNER

To install the software:

1. Start Microsoft Windows and make sure no other applications are running.

2. Insert the Installation Disc 1 into your computer’s CD-ROM drive.

The Installation Disc main menu automatically opens.

Note: If the disc does not automatically start, check the following:

• Make sure the disc drive’s door is completely shut.

• Make sure the disc was inserted in the drive in the proper direction (label side up).

To launch the Installation Disc manually:

• Open the Windows option for your computer’s disk drives.

• Double-click the icon for your CD-ROM drive.

• The Installation menu for the disc should now open.

If the menu does not open:

• From the list of files on the disc, double-click the file named frontend.exe.

INSTALLATION

1. On the Main Menu, select Install Products.

2. Make sure the boxes for Scanner Driver, Visioneer OneTouch, and Nuance PaperPort® are

checked.

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3. Click

Install Now.

INSTALLING THE SCANNER DRIVER

The scanner driver installation will start first.

1. The Welcome to the Scanner Driver Setup Wizard opens.

2. Click

Next.

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VISIONEER STROBE 400 SCANNER USER’S GUIDE

3. On the Visioneer License Agreement window, read the license agreement. If you accept the terms,

select I Agree, and click Next.
If you choose not to accept the license agreement, the installation will terminate and the scanner

driver will not be installed.

4. The next window lists the choices of the drivers that you can install for your scanner.

5. Select the option you want. Click Next.

Full Install (TWAIN and Windows Driver)—This is the recommended installation. It installs all

•
of the scanner drivers.

•

TWAIN only—The TWAIN driver is installed and you can scan from TWAIN scanning
applications, and from OneTouch when the application is installed.

• Windows Driver only—The Windows Driver is installed and you can scan from OneTouch only
when the application is installed.

Note: If you are using Windows version XP or later, the Microsoft Windows Image Acquisition (WIA)
driver is always installed regardless of your selection in this window, and you can scan using the WIA
interface from scanning applications that access this driver.

INSTALLATION

6. A window opens with image quality samples asking you to select an image for your Color Space
setting. Select the option that looks best to you and click Next.

This sets a default gamma value for scans and can be changed later on.

STOP when you see the “Complete the installation by connecting your hardware” window. Do NOT

7.
click

OK yet. Leave the window open and proceed to the next section.

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Note: If you do not see this on-screen diagram for connecting the scanner, stop and follow the
instructions below.

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VISIONEER STROBE 400 SCANNER USER’S GUIDE

CONNECT THE USB CABLE AND TURN ON THE POWER

The Visioneer Strobe 400 scanner connects to any available USB port. Check your computer’s manual for
USB port locations.

1. Remove any protective tape from the USB cable.

2. Plug the USB cable into the USB port on the scanner then into a USB port on the computer.
If the plug does not attach easily, make sure that you are plugging it in correctly. Do not force the

plug into the connection.

3. Turn on the scanner power.

INSTALLATION

20

The status light comes on and flashes indicating that the scanner is receiving power.
If you are using Windows version XP or later, and have plugged the USB cable into a USB 1.1 port,

an information bubble may open explaining that “A HI-SPEED USB device is plugged into a non­HI-SPEED USB hub”. Plug the USB cable into a USB 2.0 port (if available) or just disregard the
message. If you leave it plugged into the USB 1.1 port, your scanner may scan a bit slower.

Your computer then recognizes that a scanner has been plugged into the USB port and automatically
loads the appropriate software to run the scanner.

If your computer is running Windows version XP or later, you will see a message similar to the following.

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VISIONEER STROBE 400 SCANNER USER’S GUIDE

4. A Calibration window opens on-screen after Windows finishes detecting the scanner. Insert the
calibration page into the scanner in the direction shown on the calibration page itself.

Depending on the version of Windows you are using, you may be prompted to click Next to proceed
with calibration, and click Finish when calibration is complete. Follow the instructions if you see
these on-screen prompts.

5. When you’re certain that the software has completely loaded, return to the “Complete the installation
by connecting your hardware” window.

6. Click

OK.

You can also click

More to see a quick overview about accessing and navigating the OneTouch Button

Panel. When you’re finished reading the additional information, click

7. Click

Close on the Driver Installation Complete window to close and exit the driver installer.

OK.

INSTALLATION

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INSTALLING VISIONEER ONETOUCH

The Visioneer OneTouch software installation will automatically start after you click Close on the Driver
Installation Complete window.

1. Click Next on the Welcome to the OneTouch Setup Wizard window.

2. On the Visioneer License Agreement window, read the license agreement. If you accept the terms,
select I Agree, and click Next.

If you choose not to accept the license agreement, the installation will terminate and the OneTouch
software will not be installed.

3. The Visioneer OneTouch software will install when you click Next on the Visioneer License
Agreement window.

4. Click Close on the Visioneer OneTouch Installation Complete window to close and exit the installer.

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VISIONEER STROBE 400 SCANNER USER’S GUIDE

INSTALLING PAPERPORT

If you left the default selection to install PaperPort from the installation disc, the PaperPort software
installation will start automatically after you click Close on the OneTouch Installation Complete window.

1. The Select Language window opens for the PaperPort software. Select the language you want to use
then click

2. On the PaperPort Welcome window, click

3. Read the PaperPort license agreement and select

Next. If you choose not to accept the license agreement, the installation will terminate and the

PaperPort software will not be installed.

4. Fill in the Customer Information window, then click

5. On the Setup Type window, keep the default Setup Type and click

6. Click

7. At the InstallShield Wizard Completed window, click

8. On the Product Registration window, do one of the following:

• Select

• Select

• Select

OK.

Next.

I accept the terms in this agreement, then click on

Next.

Next.

Install to begin the installation.

Finish.

Register online, click OK, then follow the registration instructions.
Print registration form, click OK, then follow the instructions to complete and print the

registration form.

Remind me in 7 days and click OK.

If a message window opens instructing you to reboot the computer, please select the option to restart the
computer later. Finish installing the rest of the software, then close all open windows and reboot the
computer.

INSTALLATION

The Serial Number

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REGISTER YOUR SCANNER

Registering your scanner is important as it provides you with access to our free telephone support service.
Registration also gives you free access to software updates for your scanner.

You will need an active internet connection to register your scanner. If you do not have internet access,
you can contact our Customer Service department to register the scanner. Please refer to the Technical
Support Card, that your received with the scanner, for our contact information.

1. Open an Internet Explorer window, or other internet browser that you have installed on your
computer.

2. In the web address field type: www.visioneer.com

3. Press Enter on your computer’s keyboard or click the option on screen to go to the web address.

4. When the Visioneer web page loads, click on the Support & Drivers link at the top of the page.

5. Click on Register Your Product at the bottom of the Support & Drivers page.

6. Fill in the registration form, all required fields have an asterisk (*).

Note: A valid e-mail address is required for registration.

7. You will be asked to enter the serial number for the scanner, it is located on the back of the scanner.

8. After filling in the form, click on Submit Your Registration to complete the registration.

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VISIONEER STROBE 400 SCANNER USER’S GUIDE

APPLICATIONS AVAILABLE WITH YOUR SCANNER

Your scanner includes free scanning applications.

To install the additional applications:

1. Return to the Installation Disc main menu and click on

2. Select the applications you want to install, and click

Install Now. Follow the instructions on-screen to

install each of the applications.

Software About the Software

Adobe

®

Reader

®

Adobe Reader is a stand-alone application that you use to open, view, search,
and print PDF files. The User Guides on your scanner’s installation CD’s are in
PDF format and require Adobe Reader for you to view and save them. The
Adobe Reader installer is located in the User Guide section on the Installation
Disc 1.

Nuance

®

PaperPort

®

PaperPort is a document management software application. The PaperPort scan­ning features allows you to insert new pages into an existing file and name your
file immediately after scanning. From within the PaperPort desktop you can sort
your documents and move them between folders as you would through the
Windows My Documents folder. You can reorder the pages in a PDF file,
unstack a document so all the pages are resaved as individual files. PaperPort also
has some basic image editing options in the PaperPort PageView, such as; adding
notes to image files, modifying image colors, and touch up the image using the
erase and/or auto-correct options.

Nuance

®

OmniPage

®

OmniPage Pro provides precision OCR analysis, advanced layout detection, and
Logical Form Recognition™ (LFR) technology. Advanced security features
quickly turn office documents and forms into over 30 different PC applications
for editing, searching and sharing. Custom workflows handle large volumes of
documents, and you can use its tools to print to PDF. The OmniPage User’s
Guide is located on the Installation Disc 2 with the OmniPage software.

Install Products.

NewSoft Presto!
BizCard

®

BizCard quickly and easily converts the vital contact information on business
cards into a convenient, searchable, digital database that can be easily synchro­nized between PC’s, notebooks, PDA’s and PIM’s.

INSTALLATION

3. If you selected OmniPage Pro to install you will see a window telling you to insert Disc 2.

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4. Click

5. Insert

Exit Disc 1 and then eject Disc 1 from the CD-ROM drive.

Disc 2 into the CD-ROM drive.

The OmniPage Pro Installation menu opens automatically. If it does not open, see the note on
page 15.

6. Select

Install OmniPage Pro.

7. Follow the instructions on the screen to install OmniPage Pro.

8. When installation is finished, return to the OmniPage Pro Installation menu and click

User Guide.

The OmniPage Pro User Guide opens for you to view and save to your computer.

9. When you are finished saving the OmniPage Pro User Guide, return to the Installation Disc menu
and click

Exit.

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Scanner documentation window Software documentation window

VISIONEER STROBE 400 SCANNER USER’S GUIDE

VIEW AND SAVE THE USER GUIDES

1. Return to the Installation Disc 1 Main Menu and click on User Guides.

®

The User Guides are in Adobe

PDF format. If you need to, click Adobe Reader to install it now.

Follow the instructions on the installation windows.
If your computer already has Adobe Reader installed, please do not select it unless the version

provided on the installation disc is a newer version than the one currently installed on your computer.

2. Click on View scanner documentation to access the scanner user guide and scanner readme.

Scanner Readme file has late-breaking news about your scanner.

The Scanner Readme file is in HTML

format and will open in any standard browser.
Click on View software documentation to access the user guides for the software applications

provided with the scanner. For instance, the Nuance paper user guide is in this section. Please note
that the user guide for the Nuance OmniPage software is on the Installation Disc 2 with the
OmniPage software.

From either of these user guide windows, click on the User guide menu link to return to the main
user guide window, then select the other documentation section to view the user guides.

The

INSTALLATION

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3. Click the name of the User Guide you want to view and it will open in Adobe Reader. Use the Adobe
Save command to save that User Guide to your computer.

4. When you’re finished, click
click

Exit.

Main Menu to return to the main Visioneer Installation window and

5. Remove the Installation Disc and store both discs in a safe place.

That’s it! Installation is finished and your Visioneer scanner is ready to scan.