Visioneer RoadWarrior 3 Series User Manual

RoadWarrior 3

Series Mobile Scanners

Scanner User’s Guide

Windows Users

VISIONEER

USER’SGUIDE

ROADWARRIOR3SERIESMOBILE

S

CANNERS

WINDOWS®USERS

COPYRIGHT INFORMATION

© 2018 Visioneer, Inc. All rights reserved. The Visioneer brand name and OneTouch® logo are registered trademarks of Visioneer, Inc.

Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent
editions. Information is subject to change without notice and does not represent a commitment on the part of Visioneer.

Document Version: 05-0938-100 (July 2018)

This product is covered by one or more of the following patents: 6,064,778, 6,480,304, 7,715,061, 10/838,364, 7,397,587.WO 02/25571,
7,617,985, 11/140,653, 10/787,912

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Copyright
protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or
hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as
styles, templates, icons, screen displays, looks, etc.

The software described is furnished under a licensing agreement. The software may be used or copied only in accordance with the terms of
such an agreement. It is against the law to copy the software on any medium except as specifically allowed in the licensing agreement. No
part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying,
recording, or information storage and retrieval systems, or translated to another language, for any purpose other than the licensee's personal
use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer.

Adobe®, Adobe® Acrobat®, Adobe® Reader®, and the Adobe® PDF logo are registered trademarks of Adobe Systems Incorporated in the United
States and/or other countries.

Post-It® is a registered trademark of 3M in the United States and/or other countries.

Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows™ is a trademark and SharePoint® is a registered trademark of
Microsoft Corporation.

Kensington® is a registered trademark of ACCO Brands Corporation.

ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB International, Inc.

All other products mentioned herein may be trademarks of their respective companies and are hereby acknowledged.

VISIONEER'S LIMITED PRODUCT WARRANTY

Please go to www.visioneer.com, select your product, and then click the “Warranty Program” link to view the warranty terms and conditions
for your scanner.

RESTRICTED RIGHTS LEGEND

Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and
Computer Software Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations,
such as copyright laws. The customer is solely responsible for complying with all such laws and regulations.

ROHS AND WEEE COMPLIANCE

This product is compliant with RoHS Regulations of the European Parliament and Council Directive on the Restrictions of the Use of Certain
Hazardous Substances in Electrical and Electronic Equipment (2002/95/EC), and with the Waste Electrical and Electronic Equipment (WEEE)
Directive (2002/96/EC).

UNITED STATES (FCC REGULATIONS)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes and modifications to this equipment not specifically approved by Visioneer may void the user’s authority to operate this equipment.

Shielded cables must be used with this equipment to maintain compliance with FCC regulations.

ENERGY STAR FOR THE USA

Energy Program compliance

As an ENERGY STAR® partner, Visioneer Inc. has determined that this product meets the ENERGY STAR guidelines for Imaging Equipment.

ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency. The ENERGY STAR
Imaging Equipment Program is a team effort between the U.S., European Union and Japanese governments and the office equipment
industry to promote energy-efficient copiers, printers, fax, multifunction machine, personal computers, and monitors. Reducing product
energy consumption helps combat smog, acid rain and long-term changes to the climate by decreasing the emissions that result from
generating electricity.

VISUAL DISPLAY

Warning : This device is not intended for use in the direct field of view at visual display workplaces. To avoid incommoding reflections at visual
display workplaces, this device must not be placed in the direct field of view.

CLASS 1 LED

This machine is certified as Class 1 LED product. This means that this machine does not produce hazardous laser radiation.

PRODUCT RECYCLING & DISPOSAL

If you are managing the disposal of your Visioneer® product, please note that the product may contain lead, mercury, Perchlorate, and other
materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with
global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local
authorities. In the United States, you may also refer to the Electronic Industries Alliance web site: http://www.eiae.org.

Perchlorate Material - This product may contain one or more Perchlorate-containing devices, such as batteries. Special handling may apply,
please see: http://www.dtsc.ca.gov/hazardouswaste/perchlorate/.

SAFETY

Notices and Safety

Please read the following instructions carefully before operating the machine and refer to them as needed to ensure the continued safe
operation of your machine.

Your Visioneer® product and supplies have been designed and tested to meet strict safety requirements. These include safety agency
evaluation and certification, and compliance with electromagnetic regulations and established environmental standards.

WAR NIN G: The safety and environment testing and performance of this product have been verified using Visioneer® materials only.
Unauthorized alterations, which may include the addition of new functions or connection of external devices, may impact the product
certification. Please contact your Visioneer representative for more information.

Operational Safety Information

Your Visioneer® equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency
examination, approval, and compliance with established environmental standards.

To ensure the continued safe operation of your Visioneer® equipment, follow these safety guidelines at all times:

Do these:

• Always follow all warnings and instructions that are marked on or supplied with the equipment.

• Always use materials specifically designated for this product, the use of other materials may result in poor performance and create a
hazardous situation. Do not use aerosol cleaners, they may be explosive and flammable under certain conditions.

• Always exercise care when moving or relocating equipment.

• Always locate the machine on a solid support surface that has adequate strength to support the weight of the machine.

• Always locate the machine in an area that has adequate ventilation and room for servicing.

Do not do these:

• Never attempt any maintenance function that is not specifically described in this documentation.

• Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within these covers.

• Never locate the machine near a radiator or any other heat source.

• Never override or “cheat” any of the electrical or mechanical interlock devices.

Emergency Power Off

If any of the following conditions occur, turn off the scanner (if applicable) and disconnect the USB cable from the scanner and the computer.

• The equipment emits unusual odors or makes unusual noises.

• Liquid is spilled into the machine.

• The machine is exposed to water.

• Any part of the machine is damaged.

Maintenance Information

• Any operator product maintenance procedures will be described in the user documentation supplied with the product.

• Do not carry out any maintenance on this product which is not described in the customer documentation.

• Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor performance of the equipment, and could cause
a dangerous condition.

• Use supplies and cleaning materials only as directed in this manual.

• Do not remove covers or guards that are fastened with screws. There are no parts behind these covers that you can maintain or service.

• Do not perform any maintenance procedures unless you have been trained to do them by an authorized local dealer or unless a
procedure is specifically described in the user manuals.

T ABLE OF CONTENTS

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

What’s in the Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

The Visioneer RoadWarrior 3 Series Scanner Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Unpack the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Safety Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Install the Software and Connect the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Installing the Scanner Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing Visioneer OneTouch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing Additional Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

View the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Register Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Loading Documents to Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Supported Document Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Documents to Avoid Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Unsupported Document Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Choosing the Paper Return Position (RoadWarrior 3/3g Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Scan Using AutoLaunch™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuring OneTouch AutoLaunch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Turn AutoLaunch Off/On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Scanning Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Hardware Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Cleaning the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Additional Cleaning Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Calibrating Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

SCANNER USER GUIDE 5

VISIONEER® ROADWARRIORTM SERIES MOBILE SCANNERS TABLE OF CONTENTS

Calibration Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Status Light Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Uninstalling Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Visioneer® RoadWarrior 3 Series Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Visioneer® RoadWarrior 3 Series Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Appendix A: Copy Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

United States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

6 SCANNER USER GUIDE

P REFACE

Important! This user’s guide covers the following Visioneer scanners:

■ Visioneer RoadWarrior 3

■ Visioneer RoadWarrior 3g

■ Visioneer RoadWarrior Lite

■ Visioneer RoadWarrior Pro Bundle LE

■ Visioneer RoadWarrior X3

These Visioneer scanners share the same basic features, but some options are specific to certain models. The
model-specific features are identified in this user’s guide.

Note: the RoadWarrior 3 scanner illustrations and on-screen windows are used as representative examples of
what you will see. Most of the images and screens are similar and any significant model-specific differences are
indicated.

SCANNER USER’S GUIDE 7

VISIONEER® ROADWARRIORTM SERIES MOBILE SCANNERS

8 SCANNER USER’S GUIDE

W ELCOME

WHAT’S IN THE BOX

Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you
purchased the scanner.

Visioneer RoadWarrior 3 / Lite / Pro / X3 Scanner Carrying Bag (not available with RoadWarrior Lite)

Installation Disc Calibration Page Cleaning Cloth USB Cable

Quick Install Guide Technical Support Card

SYSTEM REQUIREMENTS

■ Intel® Pentium® 4 or equivalent processor

■ A DVD-ROM drive

■ An available Universal Serial Bus (USB) port

SCANNER USER’S GUIDE 9

VISIONEER® ROADWARRIORTM SERIES MOBILE SCANNERS

■ Microsoft

● 32-bit or 64-bit Windows 7 (Service Pack 1)

● 32-bit or 64-bit Windows 8 / 8.1

● 32-bit or 64-bit Windows 10

■ Minimum of 2 gigabyte (GB) of internal memory (RAM)

■ Minimum available hard disk space:

● 350 MB for the scanner driver

● 750 MB for Visioneer OneTouch

● 1 to 2 GB for each additional application

■ Monitor (recommended settings):

● Color quality of 16-bit or 32-bit

● Resolution set to at least 800 x 600 pixels

®

Windows® operating system:

Refer to your Windows documentation for instructions on setting the color quality and resolution for the
monitor.

DOCUMENTATION

The following printed documentation is provided in the box:

■ Installation guide—abbreviated scanner setup and installation instructions.

■ Technical support card—contact information for technical support and customer service, and a brief

overview of our standard product warranty.

The following soft-copy documentation is available on the installation disc:

■ Scanner user guide—instructions for scanner setup, installation, operation, maintenance, safety, and

warranty.

■ OneTouch scanning guide—instructions for configuring and scanning using OneTouch.

■ TWAIN scanning guide—instructions for accessing and scanning using the TWAIN interface.

10 SCANNER USER’S GUIDE

VISIONEER® ROADWARRIORTM SERIES MOBILE SCANNERS

Paper Return
(RoadWarrior 3/3g)

Paper Feed Scanner button Safety lock slot

(RoadWarrior Lite/
Pro/X3

3 41 2 5

5

4

3

2

1

Paper Guide

6

USB port

6

THE VISIONEER ROADWARRIOR 3 SERIES SCANNER FEATURES

Paper Feed—place an item face up in paper feed aligned to the left side.

■ Paper sensor—the optical sensor on the left side of the paper feed slot. Detects when an item has been

inserted in the scanner.

■ Scanner top—can be pulled away from the scanner body to open the scanner for cleaning.

Paper Return—guides paper up from the back of the scanner as it is exited during scanning. This feature is
available on the RoadWarrior 3 and 3g scanners only.

Paper Guide—helps to prevent documents from skewing while feeding through the scanner during scanning.
Slide the guide left or right to adjust the guide to the width of the document you want to scan.

■ Alignment strip—alignment marks for common paper sizes for the paper guide.

Scanner Button—button control for the scanner. When a scan is in progress, pressing the button will cancel the
scan. When no paper is in the scanner, long-press will open the OneTouch properties window. When
AutoLaunch™ is turned off, pressing the button will start scanning.

Universal Serial Bus (USB) port—connects the scanner to the computer.

Safety lock slot—slot for installing a Kensington® style safety lock. (RoadWarrior Lite/Pro/X3).

UNPACK THE SCANNER

1. Remove the blue plastic strip from around the scanner.

2. Remove the clear plastic film from the top of the scanner.

SCANNER USER’S GUIDE 11

VISIONEER® ROADWARRIORTM SERIES MOBILE SCANNERS

Use this slot to install a
safety lock. Do not
attempt to insert any
other type of object.

Use this slot to connect the provided micro USB
cable to the scanner. Do not use any other type
of USB cable. Do not attempt to install a safety
lock in this port.

3. Remove any shipping tape from the scanner body.

SAFETY LOCK

Your scanner may have a slot for installing a Kensington® style safety lock. This slot can be identified by the lock
icon. When following the instructions in this document, make sure you connect the USB cable into the USB port
which is identified by the USB symbol.

A lock is not provided with the scanner and this document does not contain instructions on purchasing and
installing a safety lock. If you choose to use a safety lock, please carefully read the installation instructions
provided with the lock. More information about Kensington® locks can be found at www.kensington.com.

12 SCANNER USER’S GUIDE

I NSTALLATION

Please make sure of the following before you begin installation:

■ If you are prompted to reboot during installation, please select "No". Finish installing the rest of the software,

then close all open windows and reboot your computer.

■ The information in this guide may cover software not provided with the scanner you purchased. Please

disregard any information about the software not applicable to your scanner.

■ If your computer has AntiVirus or AntiSpyware software running, you may encounter alerts or messages

during installation asking you to allow the installation to proceed. Although the messages will differ based on
the software your computer is running, in each case you should allow the installation to proceed if that
option is available. Alternatively, you can turn off the AntiVirus or AntiSpyware software before installing your
scanner, but if you do, make sure to turn it back on again when installation is finished.

■ If your computer is running Windows Vista or later, you may see the Windows User Account Control screen

asking you to confirm system changes. Click the Yes button to allow the installation to proceed.

SCANNER USER’S GUIDE 13

VISIONEER® ROADWARRIORTM SERIES MOBILE SCANNERS

INSTALL THE SOFTWARE AND CONNECT THE SCANNER

1. Start Microsoft Windows and make sure that no other applications are running.

2. Insert the installation disc into your computer’s DVD-ROM drive.

The disc automatically starts.

Note: If the disc does not start, check the following:

● Make sure the disc drive’s door is completely shut.

● Make sure the disc was inserted in the drive in the proper direction (label side up).

To launch the disc manually:

● Open the Windows options for your computer’s disc drives.

● Double-click the icon for your DVD-ROM drive.

● The Installation menu for the disc should now open.

If the menu does not open:

❍ From the list of files on the disc, double-click the file named setup.exe.

3. A prompt will be shown to allow the installer to search online for software updates. Select No to install the
software on the disc only.

4. If online updates are approved, it will first check to see if there are newer versions of the installer.

14 SCANNER USER’S GUIDE

VISIONEER® ROADWARRIORTM SERIES MOBILE SCANNERS

5. Plug the USB cable into the USB port on the scanner then into a USB port on the computer. Turn on the
scanner power.

Note: Select Cancel to install the software on the disc only.

6. When this is complete, the Main menu will be shown.

7. On the Main menu, select Install software.

8. Make sure the boxes for Scanner Driver and Visioneer OneTouch are selected, as well as any other
applications you want to install.

SCANNER USER’S GUIDE 15