Visioneer OneTouch 9000, PHOTOPORT 9000 Installation Manual
Visioneer®
9000 USB Scanner
Installation Guide
COPYRIGHT INFORMATION
Copyright © 2002 Visioneer, Inc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort brand name and logo are registered trademarks of ScanSoft, Inc.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. TextBridge is a registered trademark of
ScanSoft, Inc. ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB International,
Inc. All Rights Reserved. All other products mentioned herein may be trademarks of their respective companies.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a
licensing agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on
any medium except as specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to another language, for any
purpose other than the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer.
Part Number: 05-0494-000
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software
Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer
is solely responsible for complying with all such laws and regulations.
Visioneer's Limited Product Warranty
If you find physical defects in the materials or the workmanship used in making the product described in this document, Visioneer will repair, or at its option,
replace, the product at no charge to you, provided you return it (postage prepaid, with proof of your purchase from the original reseller) during the 12-month
period after the date of your original purchase of the product.
THIS IS VISIONEER'S ONLY WARRANTY AND YOUR EXCLUSIVE REMEDY CONCERNING THE PRODUCT, ALL OTHER
REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY EXCLUDED. AS A RESULT,
EXCEPT AS SET OUT ABOVE, THE PRODUCT IS SOLD “AS IS” AND YOU ARE ASSUMING THE ENTIRE RISK AS TO THE PRODUCT'S
SUITABILITY TO YOUR NEEDS, ITS QUALITY AND ITS PERFORMANCE.
IN NO EVENT WILL VISIONEER BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY DEFECT IN THE PRODUCT OR FROM ITS USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
All exclusions and limitations in this warranty are made only to the extent permitted by applicable law and shall be of no effect to the extent in conflict with the
express requirements of applicable law.
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a class B computing device, pursuant to FCC Rules. In order to maintain compliance with
FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in
interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer
could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation
T
ABLE OF CONTENTS
TABLE OF CONTENTS
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The Visioneer 9000 USB Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
INSTALLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
STEP 1: Installing the PaperPort Software . . . . . . . . . . . . . . . . . . . . . 5
STEP 2: Connecting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Getting the PaperPort Software User’s Guide . . . . . . . . . . . . . . 10
STEP 3: Checking Out Your Scanner . . . . . . . . . . . . . . . . . . . . . . . 10
If the Scanner Is Not Properly Connected . . . . . . . . . . . . . . . . . 11
SCANNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
i
Three Ways to Scan Paper Items . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Scanning Paper Items with the OneTouch Buttons . . . . . . . . . . . . . 14
About the OneTouch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Scanning Paper Items from the Button Panel on the Screen . . . . . . 16
Configuring the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About the Configuration Dialog Box . . . . . . . . . . . . . . . . . . . . . 18
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Selecting New Options for the Buttons . . . . . . . . . . . . . . . . . . . 21
Creating New Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Adjusting Scan Settings and Page Settings . . . . . . . . . . . . . . . . . 22
Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Scanning from the PaperPort Software . . . . . . . . . . . . . . . . . . . . . . 29
Scanning an Item with the Twain Button . . . . . . . . . . . . . . . . . 30
Getting Help with the PaperPort Software . . . . . . . . . . . . . . . . 34
Adjusting the Settings on the Scan Manager Pro . . . . . . . . . . . . . . . 35
Saving a New Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Adjusting the Resolution and Sharpness . . . . . . . . . . . . . . . . . . 38
Adjusting the Brightness and Contrast . . . . . . . . . . . . . . . . . . . 39
ii
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ABLE OF CONTENTS
Adjusting Gamma, Saturation, and Color Hue . . . . . . . . . . . . . 41
Adjusting Output Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Saving a Custom Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
The Scan Info Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Zooming In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Getting Help with the Scan Manager Pro . . . . . . . . . . . . . . . . . 51
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Cleaning the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
How to Uninstall Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Step 1: Uninstalling the Visioneer OneTouch Software . . . . . . . 54
Step 2: Uninstalling the PaperPort Software . . . . . . . . . . . . . . . 57
Contacting Visioneer America Technical Support . . . . . . . . . . . . . . 58
Contacting Visioneer—International Technical Support . . . . . . . . . 59
Visioneer PhotoPort 9000 USB Scanner Specifications . . . . . . . . . . 60
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
ELCOME
W
Congratulations on purchasing your Visioneer 9000 USB scanner. With
this scanner you can quickly scan paper items such as letters, forms,
photos, and magazine articles and place their electronic images on your
computer.
HAT’S IN THE BOX
W
Please check the contents of the box to make sure that all parts are
included. If any items are missing or damaged, contact the dealer where
you purchased the scanner.
Software CD
Visioneer 9000 USB Scanner USB Cable
Installation Guide Power supply
V
ISIONEER
9000 USB S
CANNER INSTALLATION GUIDE
1
2
V
ISIONEER
9000 USB S
CANNER INSTALLATION GUIDE
Document cover
Glass
Reference marks
OneTouch buttons panel
Status light
THE V
ISIONEER
9000 USB S
CANNER
OneTouch buttons
Custom scan
Scan and email
Scan and print
Scan and OCR
Scan to PaperPort
USB port
Power jack
THE V
ISIONEER
9000 USB S
CANNER
Document cover. Close the document cover after placing items on the scanner glass.
Glass. Place items face down on the glass aligned at the arrow symbol in the upper left corner.
Reference marks. Marks on the border of the glass show where to align various paper sizes.
OneTouch button panel. Press a OneTouch button to scan, copy/print, email, OCR
(convert items to text), or use a custom setting for scanning.
Status light. Shows the scanner’s status. Green light: scanner is ready to scan. Orange light:
scanner is busy.
USB port. Plug one end of the USB cable into this port; plug the other end into a USB port
on the computer, keyboard, or a USB hub. Your Visioneer 9000 scanner can connect to either
a USB 1.1 or a USB 2.0 port.
3
Power jack. Plug the scanner power cord into this jack.
Note: The scanner does not have an on/off switch. The scanner is ready to scan as soon as
Windows loads on your computer.
4
V
ISIONEER
9000 USB S
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CANNER INSTALLATION GUIDE
HAT YOU NEED
To use the 9000 OneTouch scanner and software, you need the
following:
IBM PC (or 100-percent compatible) Pentium or equivalent
■
Microsoft Windows 98, Windows 2000, Windows Me, or
■
Windows XP
One available Universal Serial Bus (USB) port; the scanner can connect
■
to either a USB1.1 or to a faster USB 2.0 port (see the note below)
Available internal memory (RAM):
■
Windows 98—32 megabytes (MB) or more
■
Windows 2000, Me, or XP—64 MB or more;
■
128 MB recommended for Windows XP
■
70 MB of free hard disk space
■
A VGA or SVGA monitor. Recommended settings for your monitor
are as many colors as possible—High Color (16-bit), True Color
(24-bit or 32-bit). Set the resolution to at least 800 by 600 pixels.
To set your monitor’s colors and resolution, open the Windows
Control Panel, double-click Display, and then click the Settings tab.
■
A CD-ROM drive
Note
: The new USB 2.0 ports operate at higher speeds than USB 1.1
ports. If your computer is not equipped with USB 2.0 ports, you can
add them with the Visioneer Hi-Speed USB 2.0 PCI Card. Please
visit the Visioneer web site at www.visioneer.com for ordering
information, or contact the dealer where you purchased your
Visioneer 9000 OneTouch USB scanner. However, you do not have
to add USB 2.0 ports to the computer. Your scanner automatically
works with both USB 1.1 and USB 2.0 ports.
STEP 1: I
NSTALLING THE PAPERPORT SOFTWARE
Installing
This section of the guide explains how to connect your Visioneer 9000
scanner to a USB 1.1 or USB 2.0 port.
The PaperPort CD includes all the necessary installation files, as well as
the PaperPort software files and other software files.
5
STEP 1: I
Note
: You must install the PaperPort software
scanner to the computer. Otherwise the correct software to run your
scanner will not be installed and it may not scan properly.
To install the PaperPort software:
1. Start your computer and make sure that no other applications are
running.
2. Insert the PaperPort CD into your computer’s CD-ROM drive.
The CD automatically starts.
NSTALLING THE PAPERPORT SOFTWARE
before
connecting the
6
V
ISIONEER
9000 USB S
Note
CANNER INSTALLATION GUIDE
: If the PaperPort CD does not automatically start, make sure
the CD drive’s door is completely shut. If the CD still doesn’t start,
the Autorun option on your computer is turned off. Click the
Windows icon named My Computer. The window shows the drives
available on your computer. Double-click the icon for your
CD-ROM drive to see the list of files on the CD. Double-click the
file named START32.EXE. The CD starts.
3. From the list of options that appears on the screen, select
PaperPort
4. Select
.
Install ScanSoft PaperPort
.
ScanSoft
5. Follow the instructions on the screen to install the PaperPort
software on your computer.
During installation, a message instructs you to connect the scanner
to the computer. When you’re finished connecting the scanner as
described below, click
Finish
in the dialog box.
STEP 2: C
ONNECTING THE SCANNER
7
STEP 2: C
ONNECTING THE SCANNER
Your OneTouch 9000 scanner connects to any available USB 1.1 or
USB 2.0 port. Check your computer’s user’s guide for its USB port
locations.
Note: You do not have to shut off the power to your computer when
connecting the scanner to a USB port.
To connect the Visioneer 9000 scanner to a USB 1.1 or USB 2.0
port:
1. Turn the scanner over to see the locking tab on the bottom. Slide
the locking tab to the unlocked position.
Unlocked position
Note: The locking tab protects the scanner’s scan head by holding it
securely in position. Lock the scanner when transporting it from one
location to another, but always remember to unlock it before
scanning. The scanner will not scan when locked.
8 VISIONEER 9000 USB SCANNER INSTALLATION GUIDE
2. Plug one end of the USB cable into an available USB 1.1 or USB
2.0 port on the computer.
3. Plug the other end of the USB cable into the scanner’s USB port.
If the plug does not attach easily, make sure that you are plugging it
in correctly. Do not force the plug into the connection.
USB
Some computers also have keyboards with USB ports. You can plug
the cable into the keyboard instead of the USB port on the
computer.
4. Plug the power adapter cable into the power jack on the back of the
scanner.
5. Plug the power adapter into an AC (wall) outlet.
The following diagram shows the scanner connected to a computer.
STEP 2: CONNECTING THE SCANNER 9
The status light on the front of the scanner comes on indicating the
scanner is receiving power.
Status light
Your computer recognizes that a scanner has been plugged into the
USB port and automatically loads the appropriate software from
the CD to run the scanner.
Note: If your computer is running Windows XP, you may see
messages about using a fast USB 2.0 connection for your scanner. If
your computer is not equipped with USB 2.0 ports, you can just
disregard those messages.
When the software is finished loading, the Finish button on the
dialog box on the computer screen becomes active.
6. Click the Finish button.
The scanner’s status light is green when the scanner and computer
are communicating properly.
That completes the steps to connect your scanner to the computer.
7. Click Yes, I want to restart my computer now.
8. Click Finish.
Your computer restarts and your scanner is now ready to scan.
9. If you removed the CD from the CD drive and want to install other
software, reinsert the CD into the drive.
Remove the CD from the computer when you’re finished and store
it in a safe place.
10 VISIONEER 9000 USB SCANNER INSTALLATION GUIDE
GETTING THE PAPERPORT SOFTWARE USER’S GUIDE
The Installation CD also includes your ScanSoft PaperPort User’s Guide.
This guide provides more detailed information about the PaperPort
software’s features. Please see the CD to view or print the guide.
STEP 3: CHECKING OUT YOUR SCANNER
The OneTouch software adds the scanner icon to the Windows taskbar
(at the bottom right corner of the computer screen). If the scanner is
properly connected, the scanner icon looks like the one in this figure.
Scanner Icon
If the icon has a red X through it, the scanner is not properly connected.
See the section, “If the Scanner Is Not Properly Connected” on page 11
for the steps to fix the problem.
To check the status of the scanner:
1. Place the mouse pointer on the scanner icon in the Windows
taskbar.
2. Right-click the icon. The shortcut menu appears.
STEP 3: CHECKING OUT YOUR SCANNER 11
3. Choose About from the shortcut menu.
A dialog box confirms that the scanner is properly connected.
4. Click OK to close the dialog box. Your scanner is ready to scan.
IF THE SCANNER IS NOT PROPERLY CONNECTED
If the scanner icon on the Windows taskbar has a red “X” through it, the
scanner is not properly connected.
Check for one of these possible problems:
• Is a cable loose or not plugged in securely? Inspect all cable
connections. Make sure all the cables are plugged in securely.
• Is the scanner’s power light on? If the light does not come on, plug
the power adapter into another electrical outlet.
• Is the scanner’s locking tab in the locked position? Slide the
locking tab to the unlocked position. If you tried to scan with the
scanner locked, you must restart your computer after unlocking the
scanner.
• Did you restart the computer after installing the software? If you
didn’t restart the computer, it may not have loaded all of the software
files. Try restarting your computer.
12 VISIONEER 9000 USB SCANNER INSTALLATION GUIDE
Please see the Readme file in the PaperPort directory on your computer’s
hard drive. The Readme file contains additional information that may
help you diagnose problems connecting the scanner. Also see
“Troubleshooting” on page 52 for more information.
Note: The scanning lamp under the scanner’s glass needs to warm up
before you can scan. A status message lets you know when the lamp is
ready. The lamp then remains ready so you don’t have to wait each
time you want to scan. To conserve electricity and prolong the life of
the scanner, you can set the length of time for the lamp to remain lit
before powering down. See “Setting Preferences” on page 26.
To connect the scanner:
1. After checking for all the above problems, right-click the scanner
icon with the red X over it.
The shortcut menu appears.
2. Choose Connect from the shortcut menu.
If you try all the troubleshooting procedures described above and in the
Readme file, and the scanner icon still has a red X through it, you may
have a malfunctioning scanner. Please see “Contacting Visioneer
America Technical Support” on page 58 or “Contacting Visioneer—
International Technical Support” on page 59. Also visit our web site at
www.visioneer.com for additional technical information. You can also
receive software updates from the Windows Start menu by choosing
Programs, then PaperPort, then Check for OneTouch Updates.
The software finds the scanner and makes the connection. The
scanner icon will no longer have a red X through it, and you’re
ready to begin scanning.
THREE WAYS TO SCAN PAPER ITEMS 13
Scanning
THREE WAYS TO SCAN PAPER ITEMS
You can scan paper items by pressing a OneTouch button, by clicking a
button on the screen, or from the PaperPort software.
• Scan with the Scanner Buttons
Press a button on the scanner’s front panel.
• Scan from the Screen
Click the scanner icon on the Windows taskbar. A panel representing
the scanner buttons appears. Click a button on the panel.
• Scan from the PaperPort Software (or Other Twain Software)
Start the PaperPort software, then click the Twain icon on the
PaperPort Command Bar. You can also scan from other Twain
software. See “Scanning from the PaperPort Software” on page 29.
14 VISIONEER 9000 USB SCANNER INSTALLATION GUIDE
SCANNING PAPER ITEMS WITH THE ONETOUCH BUTTONS
Pressing a scanner button scans the item, and then sends the image
either to the printer or to a software application on your computer.
To scan by pressing a OneTouch button on the scanner:
1. Place an item to scan on the glass, face down, and align the edge of
the item with the arrow marker at the upper left corner of the glass.
2. Close the document cover and press one of the OneTouch buttons.
The scanner starts scanning the item. Messages just above the
Windows taskbar show the status of the scanning.
During scanning, the scan progress window shows a small copy of
the image, as illustrated by this example:
When the scan is complete, the scanned image appears in the
destination software, in this case the PaperPort desktop.
SCANNING PAPER ITEMS WITH THE ONETOUCH BUTTONS 15
ABOUT THE ONETOUCH BUTTONS
The OneTouch buttons are preconfigured for typical scanning tasks. To
change the settings for the buttons, see “About the Configuration
Dialog Box” on page 18.
The following table lists the OneTouch buttons’ preconfigured settings:
Button Function Preconfigured Settings
Scan Scans the item as color page and displays it
in PaperPort
Email Scans the item as a color photo and
attaches it to a new email message in your
email application
OCR Converts the item’s text to black and white
word processing text, and displays it in a
word processing application
Copy/Print Prints the scanned item in black and white
on your printer/copier at the printer/
copier’s default resolution
Custom Scans the item as a color photo and
displays it in an image processing
application
Note: If a button is not preconfigured, the Configuration dialog box
appears when you press that button so you can configure it manually.
For example, if your computer does not have email software installed,
the email button cannot be preconfigured.
16 VISIONEER 9000 USB SCANNER INSTALLATION GUIDE
SCANNING PAPER ITEMS FROM THE BUTTON PANEL ON
THE SCREEN
Scanning from the button panel on the screen is just like pressing a
scanner button, except you click the button on the screen. The scanner
scans the item, and then sends the image either to the printer, or to a
software application on your computer. This method of scanning is
especially helpful if the scanner is not located close to your computer.
To scan from the screen:
1. Place an item to scan on the glass, face down, close the document
cover, and click the scanner icon on the Windows taskbar.
The scanner button panel appears on the screen.
2. Click the button you want to use to scan.
The scanner starts scanning the item. When the scan is complete,
the scanned image appears in the destination application.
3. To close the button panel, click the scanner icon in the panel’s
upper left corner.
The icons on the buttons indicate the destination application for the
scanned image. For example, in the illustration above, the icon on the
email button is for the email application, MS Outlook. When you click
the email button, the item is scanned, and then MS Outlook opens. In
this case, the scanned image automatically becomes an attachment to
send with an email message.
A question mark icon on a button means your computer does not have
an application that corresponds to that button’s functions. For example,
if your computer does not have an email application, the email button
will have a question mark icon on it.
CONFIGURING THE SCANNER 17
CONFIGURING THE SCANNER
When you first connect your scanner to a computer, the scanner’s
software configures each OneTouch button with appropriate settings.
But, if you want to change the settings, you can reconfigure the buttons
by selecting new options from the Configuration dialog box. You
display the Configuration dialog box from either the shortcut menu or
the Button Panel.
To display the Configuration dialog box from the shortcut menu:
1. Right-click the scanner icon.
Scanner icon
The shortcut menu appears.
2. Choose Configure on the shortcut menu.
The Configuration dialog box appears. Click the tab that
corresponds to the button you want to configure.
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