Communications, Inc. ArcSoft Scrapbook Suite® is a registered brand name of ArcSoft, Inc. Adobe®, Adobe® Acrobat®, Acrobat® Reader®, and the
Adobe® Acrobat® PDF® logo are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. The Adobe PDF logo
will appear in this product’s software, and full access to Adobe software features is only available if any Adobe product is installed on your computer.
This product is covered by one or more of the following patents: 6, 480, 304; 5,818,976; 5,499,108; 5,517,332.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. ZyINDEX is a registered trademark of
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a
licensing agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on
any medium except as specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to another language, for any
purpose other than the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer.
Part Number: 05-0631-200
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software
Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer
is solely responsible for complying with all such laws and regulations.
Visioneer's Limited Product Warranty
IF YOU FIND PHYSICAL DEFECTS IN THE MATERIALS OR THE WORKMANSHIP USED IN MAKING THE PRODUCT DESCRIBED IN
THIS DOCUMENT, VISIONEER WILL REPAIR, OR AT ITS OPTION, REPLACE THE PRODUCT AT NO CHARGE TO YOU, PROVIDED YOU
RETURN IT (POSTAGE PREPAID, WITH PROOF OF YOUR PURCHASE FROM THE ORIGINAL RESELLER) DURING THE 90-DAY PERIOD
AFTER THE DATE OF YOUR ORIGINAL PURCHASE OF THE PRODUCT. UPON RECEIPT DURING THE INITIAL 90-PERIOD BY
VISIONEER OF A VALID REGISTRATION OF THE PRODUCT, THIS LIMITED PRODUCT WARRANTY PERIOD IS EXTENDED TO THE
12-MONTH PERIOD AFTER THE DATE OF YOUR ORIGINAL PURCHASE. IF A VALID REGISTRATION IS NOT RECEIVED DURING THE
INITIAL 90-DAY PERIOD, THE 12-MONTH WARRANTY IS NO LONGER AVAILABLE AND YOUR PRODUCT WARRANTY WILL
TERMINATE AFTER THE 90-DAY INITIAL PERIOD EXPIRES.
THIS IS VISIONEER'S ONLY WARRANTY AND YOUR EXCLUSIVE REMEDY CONCERNING THE PRODUCT, ALL OTHER
REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY EXCLUDED. AS A RESULT,
EXCEPT AS SET OUT ABOVE, THE PRODUCT IS SOLD “AS IS” AND YOU ARE ASSUMING THE ENTIRE RISK AS TO THE PRODUCT'S
SUITABILITY TO YOUR NEEDS, ITS QUALITY AND ITS PERFORMANCE.
IN NO EVENT WILL VISIONEER BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY DEFECT IN THE PRODUCT OR FROM ITS USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
All exclusions and limitations in this warranty are made only to the extent permitted by applicable law and shall be of no effect to the extent in conflict with the
express requirements of applicable law.
RoHS and WEEE Compliance
This product is compliant with RoHS Regulations of the European Parliament and Council Directive on the Restrictions of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment (2002/95/EC), and with the Waste Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC).
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a class B computing device, pursuant to FCC Rules. In order to maintain compliance with
FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in
interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer
could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
Congratulations on purchasing your Visioneer OneTouch 9420 USB
scanner. With this scanner you can quickly scan paper documents, color
photos, 35mm slides and negatives and place their electronic images on
your computer.
WHAT’SINTHE BOX
Before starting the installation, check the contents of the box to make
sure that all parts are included. If any items are missing or damaged,
contact the dealer where you purchased the scanner.
VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE1
2VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
Glass
Reference marks
Scanner lid
Option port
OneTouch buttons panel
USB port
Status light
OneTouch buttons
Power jack
Email
Copy
Photo
Archive
Transparency light source
TPA cable
Locking tab (underneath)
Scan
THE VISIONEER ONETOUCH 9420 USB SCANNER
THE VISIONEER ONETOUCH 9420 USB SCANNER3
Scanner lid—Protects the document from light and contamination.
Transparency light source—The light source for scanning 35mm
slides and negatives. Shines light down through 35mm slide or negative
transparencies, then through the glass onto the scanning sensors in the
body of the scanner.
Glass—Items are placed face down, aligned at the arrow symbol at the
upper left corner.
Reference marks—Marks on the border of the glass show where to
align various paper sizes.
Locking tab—Protects the scanner’s scan head by holding it securely in
position. The locking tab, located on the underside of the scanner, must
be unlocked before scanning. The scanner will not scan when locked.
OneTouch button panel—Scans to the appropriate application
indicated by the button. For example, pressing the Email button scans
the document, then opens your Email program with the image of the
scanned document as an attachment to a new message ready for you to
address and send.
Status light—Shows the scanner’s status. Green light: scanner is ready
to scan. Orange light: scanner is busy.
Option port—Connects the TPA cable to the scanner. The cable must
be attached for the transparency light source to operate.
USB port—Connects the scanner to the computer. Your Visioneer
9420 scanner can connect to either a USB 1.1 or a USB 2.0 port.
Power jack—Connects the power adapter to the scanner.
TPA (Transparency Adapter) cable—Supplies power from the scanner
body to the transparency light source.
Note: The scanner does not have an on/off switch. The scanner is
turned on when you plug in the power adapter.
4VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
WHAT YOU NEED
IBM-compatible Pentium 4 PC, or AMD equivalent with:
■ A CD-ROM drive
■ An available Universal Serial Bus (USB) port
■ Microsoft
XP (Service Pack 1 and 2), or Vista
■ Windows 2000 and Windows XP: Minimum of 512 megabytes
(MB) of internal memory (RAM)
Windows Vista: Minimum of 1 gigabyte (GB) of internal memory
(RAM)
■ 350MB minimum of free hard disk space
A VGA or SVGA Monitor
The recommended settings for your monitor are:
®
Windows® operating system: 2000 (Service Pack 4),
■ High Color (16-bit) or True Color (24-bit or 32-bit)
■ Resolution set to at least 800 x 600 pixels
To set your monitor’s colors and resolution:
■ Open the Windows Control Panel
■ Double-click on Display then select the Settings tab
DOCUMENTATION
Your scanner is delivered with the following documentation:
■ Visioneer OneTouch 9420 USB Scanner User’s Guide—On the
Installation CD; contains detailed installation, scanning,
configuration, and maintenance information.
■ ScanSoft PaperPort User’s Guide—On the Installation CD;
contains detailed feature and configuration information for the
PaperPort software.
■ Online Help—For the scanner configuration, TWAIN, and WIA
interfaces.
BEFORE YOU BEGIN5
Installing
Installation is a quick, three-step process:
1.Assemble the scanner
2.Install the software
3.Connect the scanner
BEFORE YOU BEGIN
Please make sure of the following before you begin installation:
■ If your computer has AntiVirus or AntiSpyware software
running, you may see messages during installation asking you to
allow the installation to proceed. Although the messages will
differ based on the software your computer is running, in each
case you should allow the installation to proceed. Alternatively,
you can turn off the AntiVirus or AntiSpyware software before
installing your scanner, but if you do, make sure to turn it back
on again when installation is finished.
■ If you already have a scanner connected to your computer it is
recommended that you remove its driver program prior to
installing your Visioneer OneTouch 9420 USB scanner. You can
remove these programs from the Windows Add/Remove
Programs list. Please refer to the user manual for your previous
scanner for instructions to remove the driver and software
applicable to that scanner.
■ The information in this User’s Guide may cover software not
provided with the scanner you purchased. Disregard any
information about software not applicable to your scanner.
Please visit our web site at www.visioneer.com for the latest
software updates for your Visioneer OneTouch 9420 USB
scanner.
■ If your computer is running Windows Vista, you may see the
Vista User Access Control screen asking you to confirm system
changes. Click the continue button to allow the installation to
proceed.
6VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
Transparency Adapter Cable
STEP 1: ASSEMBLETHE SCANNER
To assemble the scanner:
1.Remove any shipping tape from the top and bottom of the scanner.
2.Plug the Transparency Adapter Cable into the Option port on the
body of the scanner.
The Transparency Adapter Cable must be securely attached for your
scanner to be able to scan 35mm slide and negative transparencies.
3.Open the lid and remove the protective film from the Transparency
Adapter. Discard the protective film.
STEP 1: ASSEMBLETHE SCANNER7
4.Turn the scanner over and slide the lock tab to the unlocked
position. The scanner must be unlocked for you to continue with the
installation. It must also be unlocked to scan.
Note: The locking tab protects the scanner’s scan head by holding it
securely in position. Lock the scanner when transporting it from one
location to another, but remember to unlock it before scanning. The
scanner will not scan when locked.
5.Proceed to “Step 2: Install the Software.”
8VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
STEP 2: INSTALLTHE SOFTWARE
The Installation CD contains all the driver software and scanning
software to run your scanner.
To install the software:
1.Start Microsoft Windows and make sure that no other applications
are running.
2.Insert the Installation CD into your computer’s CD-ROM drive.
The Main Menu automatically opens.
Note: If the CD does not start, check the following:
■ Make sure the CD drive’s door is completely shut.
■ Make sure the CD was inserted in the drive in the proper
direction (label side up).
To launch the CD manually:
■ Open the Windows option for My Computer. You can do this
by double-clicking on the My Computer icon on your desktop.
■ Double-click the icon for your CD-ROM drive.
■ The Installation menu for the CD should now open.
If the menu does not open:
■ From the list of files on the CD, double-click the file named
START32.EXE.
STEP 2: INSTALLTHE SOFTWARE9
3.On the Main Menu, select Install Products.
4.Make sure the boxes for Nuance PaperPort® and Scanner Driver,
are checked.
5.Click Install Now.
If you also want to install the ArcSoft® Scrapbook Suite®
software now, select it too. You can also install it later.
10VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
The PaperPort installation options opens:
1.The Select Language window opens. Click the drop-down menu
arrow and select the language you want to use. Click OK.
The first PaperPort Installation window opens.
2.On the PaperPort Welcomewindow, click Next.
Installing PaperPort will uninstall any existing version of PaperPort
and will install the newer version while retaining all of your
previous PaperPort files.
3.Read the PaperPort license agreement and select I accept the terms
in this agreement, then click on Next. If you choose not to accept
the license agreement, the installation will terminate and the
PaperPort software will not be installed.
4.On the CustomerInformation window, accept the current values or
enter new information, then click Next.
5.On the Setup Type window, keep the default Setup Type and click
Next.
6.Click Install to begin the installation.
Reminder: If your computer is running an AntiVirus or
AntiSpyware application, you may see messages asking you to allow
installation. Select the option to allow installation to proceed with
the install.
7.On the Product Registration window, do one of the following:
■ Select Register online, click OK, then follow the registration
instructions.
■ Select Print registration form, click OK, then follow the
instructions to complete and print the registration form.
■ Select Remind me in 7 days and click OK.
8.At the InstallShield Wizard Completed window, click Finish.
If a message window opens instructing you to restart your
computer, click Restart.
STEP 2: INSTALLTHE SOFTWARE11
The Welcome to the OneTouch 4.0 Setup Wizard opens.
1.Click Next.
2.On the Visioneer License Agreement window, read the license
agreement. If you accept the terms, select I Agree.
If you choose not to accept the license agreement, the installation
will terminate and the scanner driver will not be installed.
3.Click Next.
12VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
A window opens with image quality samples asking you to select an
image for your Color Space setting.
The Color Space setting sets the gamma value for the scanner so
scanned items look good on your monitor. Gamma controls the
brightness of the midtones of colors. That setting can be changed
later on as you’re scanning.
4.Select the option that looks best to you and click Next.
The driver installation will now begin.
Reminder: If your computer is running AntiVirus or AntiSpyware
software, you may see messages asking you to allow installation.
Select the option to allow installation to proceed.
STEP 2: INSTALLTHE SOFTWARE13
5.STOP when you see the “Complete the installation by connecting
your hardware” window. Do NOT click on OK yet. Leave the
window open and proceed to
“Step 3: Connect and Power On the
Scanner” on page 14.
Note: If you want to see more information about your scanner and a
quick explanation of how to use the OneTouch features, click the
More button on the window. When you’re finished, return to the
window to continue the installation process.
14VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
Computer plugScanner plug
USB
STEP 3: CONNECTAND POWER ONTHE SCANNER
Make sure its locking tab is unlocked, then connect the scanner.
To connect your scanner:
1.Remove any tape from the USB cable.
2.Using the steps on the screen as your guide, plug the flat, computer
end of the USB cable into an available USB 1.1 or USB 2.0 port on
the computer.
3.Plug the other end of the USB cable into the scanner’s USB port.
If the plug does not attach easily, make sure that you are plugging it
in correctly. Do not force the plug into either connection.
You can also connect the scanner to a USB hub. If you use a USB
hub, it must have its own power supply already plugged into an
electrical outlet.
STEP 3: CONNECTAND POWER ONTHE SCANNER15
Status light
Note: If you have not installed the software, unplug the USB cable
from the computer and install the software now. When the software
installation is complete, a message tells you to connect the scanner.
4.Plug the power adapter into the scanner power port, then into a
wall outlet.
Note: Your scanner does not have a power switch. Plugging it in turns
on the power.
Note: Only use the power adapter (Model No. PA-08J made by YHI,
Ltd.) included with your scanner. Connecting any other type of power
supply may damage your scanner, and will void its warranty.
The status light on the front of the scanner is illuminated,
indicating the scanner is receiving power.
16VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
If you are using Windows XP and have plugged the USB cable into
a USB 1.1 port, an information bubble may open explaining that
“A HI-SPEED USB device is plugged into a non-HI-SPEED USB
hub”. Plug the USB cable into a USB 2.0 port (if available) or just
disregard the message. If you leave it plugged into the USB 1.1
port, your scanner may scan a bit slower than with a USB 2.0 port.
Your computer recognizes that a scanner has been plugged into the
USB port. The computer loads the appropriate software to use the
scanner.
Do not proceed until you receive a message that your computer has
found the new hardware, or updated the driver database. For Windows
XP or Windows Vista, you will see a message similar to the following
that your new hardware is found and ready to use.
STEP 3: CONNECTAND POWER ONTHE SCANNER17
5.When the software is finished loading, return to the Connect
Scanner window and click OK to finish the installation process.
Note: If you want to see more information about your scanner and a
quick explanation of how to use the OneTouch features, click the
More button on the window. When you’re finished, return to the
window and click OK to complete the installation process.
18VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
6.Click Close on the Installation Complete window.
7.If you selected ArcSoft Scrapbook Suite to install, its installation
will now begin. Follow the instructions on the screen.
If you didn’t select ArcSoft Scrapbook Suite to install, but want to
install it now, return to the Main Menu and click Install Products
again. Select ArcSoft Scrapbook Suite, click Install and follow the
instructions on the screen.
Note: ArcSoft Suite contains additional scanning and image
enhancement software applications with features that include intuitive
steps to scan, photo editing, hands-on instructions to build collages
from your digital images, and easy-to-use project templates.
If you don’t want to install ArcSoft Scrapbook Suite, see the next
section to view the user guides for your scanner and software.
STEP 3: CONNECTAND POWER ONTHE SCANNER19
VIEWAND SAVETHE USER GUIDES
The User Guides for your scanner, and for the software you received
with it are on the Installation CD.
1.On the Main Menu, click User Guides.
The Visioneer User Guides window opens. Use this window to view
and save the User Guides you want.
20VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
The User Guides are in Adobe® Acrobat® PDF format. The CD
also includes a free copy of Acrobat
computer does not have it already installed. The Scanner Readme
file is in HTML format and will open in any standard browser. The
Scanner Readme file has late-breaking news about your scanner.
If you need to, click Acrobat Reader to install it now. Follow the
instructions on the installation windows.
To view and save the User Guides:
1.Click the name of a User Guide you want to view and it will open
in Acrobat Reader. Use the Acrobat Reader Save command to save
that User Guide on your computer.
The PhotoImpression and Collage Creator applications are part
of the ArcSoft Scrapbook Suite.
®
Reader® in case your
2.Return to the Visioneer User Guides window and repeat the process
to open, view, and save all the other User Guides you want.
3.When you’re finished, click Main Menu to return to the Main
Menu window and click Exit.
4.Remove the CD and store it in a safe place.
That’s it! Installation is finished and your Visioneer scanner is ready to scan.
REGISTER YOUR SCANNERAND CHECKFOR UPDATES21
The OneTouch Icon
The Serial Number
REGISTER YOUR SCANNERAND CHECKFOR UPDATES
Registering your scanner is important as it provides you with access to
our free telephone support service. Registration also gives you free access
to software updates for your scanner.
To register your scanner:
1.Right-click on the OneTouch icon in the Windows Notification
Area (at the bottom right corner of the screen).
2.Choose Check for Online Updates from the pop-up menu.
3.Follow the instructions on the screen and register your scanner by
entering your scanner’s serial number and your email address.
Note: A valid email address is required.
The serial number is located on the underside of the scanner.
After registration is complete you will receive an email message with
your RegID.
Your RegID is important as you will need it when accessing free
telephone support, or checking for online updates.
4.After receiving your RegID, write it down on a piece of paper and
keep it with your scanner so you will be able to find it easily.
22VISIONEER ONETOUCH 9420 USB SCANNER USER’S GUIDE
Scanning
This section describes how to scan paper documents as well as 35mm
slides and negatives.
You can use several different methods to scan with your scanner:
■ OneTouch Scanner Buttons—Each scanner button is set up to scan
for a particular function, such as Email to attach a scanned item to a
new Email message, or Photo to scan photographs to the ArcSoft
PhotoImpression software where you can touch up the colors. See
“Scan with the Scanner Buttons” on page 23.
■ OneTouch Button Panel—Scanning from the on-screen OneTouch
Button Panel is the same as pressing a scanner button, except you
click an icon that represents the scanner button. See
OneTouch Button Panel” on page 28.
“Scan from the
■ TWAIN Interface—This option is for scanning 35mm slides and
negatives, but you can also use it to scan paper items. The TWAIN
interface is available from the PaperPort software, as well as from
other programs such as Microsoft Word. The TWAIN interface has
two options—the Basic Interface and the Advanced Interface. You
use the Advanced Interface to scan 35mm slides and negatives. See
“Scanning 35mm Slides and Negatives” on page 61 and “A cc es sing
the TWAIN Interface” on page 32
■ Windows Image Acquisition (WIA) Interface—This option uses
the Microsoft Windows set of choices for scanning paper items only.
Scanning with WIA is available only if your computer is running
Windows XP or Windows Vista. See
“Scanning with the Windows
Image Acquisition Interface” on page 130.
SCANWITHTHE SCANNER BUTTONS23
SCANWITHTHE SCANNER BUTTONS
Pressing a scanner button scans the item, then sends the image to the
Destination Application associated with the button.
To scan by pressing a OneTouch button on the scanner:
1.Place an item face down on the glass. Align the edge of the item
with the arrow at the upper-left corner of the glass. Close the
scanner lid and press one of the OneTouch buttons.
A scan progress window opens, then the image is sent to the
selected application for the OneTouch button. In this example, the
image is scanned in the TIFF format and the Destination
Application is the PaperPort Desktop.
You can now work with the image in its Destination Application.
For example, if you want to convert the TIFF image in PaperPort to
a PDF image, drag it to the PDF icon at the bottom of the window.
Please see the PaperPort User’s Guide for more information.
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