Visioneer OneTouch 9220 Installation Manual
Visioneer
OneTouch 9220 USB Scanner
Installation Guide
FOR WINDOWS
COPYRIGHT INFORMATION
Copyright © 2003 Visioneer, Inc.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The Visioneer brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort brand name and logo are registered trademarks of ScanSoft, Inc.
Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. TextBridge is a registered trademark of
ScanSoft, Inc. ZyINDEX is a registered trademark of ZyLAB International, Inc. ZyINDEX toolkit portions, Copyright © 1990-1998, ZyLAB International,
Inc. All Rights Reserved. All other products mentioned herein may be trademarks of their respective companies.
Information is subject to change without notice and does not represent a commitment on the part of Visioneer. The software described is furnished under a
licensing agreement. The software may be used or copied only in accordance with the terms of such an agreement. It is against the law to copy the software on
any medium except as specifically allowed in the licensing agreement. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or information storage and retrieval systems, or translated to another language, for any
purpose other than the licensee's personal use and as specifically allowed in the licensing agreement, without the express written permission of Visioneer.
Part Number: 05-0556-200
Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software
Clause 52.227-FAR14. Material scanned by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer
is solely responsible for complying with all such laws and regulations.
Technical Support
Visit Visioneer’s web site at www.visioneer.com for technical support including help during installation, driver updates, spare parts, and documentation.
Visioneer’s Limited Product Warranty
If you find physical defects in the materials or the workmanship used in making the product described in this document, Visioneer will repair or (at its option)
replace the product at no charge to you, provided you return it (postage prepaid, with proof of your purchase from the original reseller) during the 3-month
period after the date of your original purchase of the product. Upon registration of the product with Visioneer at www.visioneer.com, the warranty is
automatically extended for an additional 9 months for a total of 12 months.
THIS IS VISIONEER'S ONLY WARRANTY AND YOUR EXCLUSIVE REMEDY CONCERNING THE PRODUCT, ALL OTHER
REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY EXCLUDED. AS A RESULT,
EXCEPT AS SET OUT ABOVE, THE PRODUCT IS SOLD “AS IS” AND YOU ARE ASSUMING THE ENTIRE RISK AS TO THE PRODUCT'S
SUITABILITY TO YOUR NEEDS, ITS QUALITY AND ITS PERFORMANCE.
IN NO EVENT WILL VISIONEER BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY DEFECT IN THE PRODUCT OR FROM ITS USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
All exclusions and limitations in this warranty are made only to the extent permitted by applicable law and shall be of no effect to the extent in conflict with the
express requirements of applicable law.
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for the class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and if not installed, and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certified to comply with the limits for a class B computing device, pursuant to FCC Rules. In order to maintain compliance with
FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in
interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer
could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation
TABLE OF CONTENTS
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The Visioneer 9220 USB Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 1: Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 1: Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 2: Connect the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 3: Check Out Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
If the Scanner Is Not Properly Connected . . . . . . . . . . . . . . . . . 12
i
Chapter 2: Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Pressing a OneTouch Button on the Scanner . . . . . . . . . . . . . . . . . . 14
About the OneTouch Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Scanning from the Button Panel on the Screen . . . . . . . . . . . . . . . . 16
Scanning from the PaperPort Software . . . . . . . . . . . . . . . . . . . . . . 17
Scanning from a Computer Running Windows 98, Me, or 2000 .
18
Scanning 35mm Slides and Negatives . . . . . . . . . . . . . . . . . . . . 22
Scanning from a Computer Running Windows XP . . . . . . . . . . 25
Chapter 3: Configuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configuring the Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
About the Configuration Dialog Box . . . . . . . . . . . . . . . . . . . . . 29
Selecting New Options for the Buttons . . . . . . . . . . . . . . . . . . . 31
Creating New Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Adjusting Scan Settings and Page Settings . . . . . . . . . . . . . . . . . 35
Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
ii
Adjusting the Settings in the Scan Manager Pro . . . . . . . . . . . . . . . . 40
Adjusting the Resolution and Sharpness . . . . . . . . . . . . . . . . . . 41
Adjusting the Brightness and Contrast . . . . . . . . . . . . . . . . . . . . 43
Adjusting Gamma, Saturation, and Color Hue . . . . . . . . . . . . . 45
Adjusting Output Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Saving a Custom Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
The Scan Info Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Zooming In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Setting Scan Manager Pro Preferences . . . . . . . . . . . . . . . . . . . . 52
Creating a New Scan Manager Pro Profile . . . . . . . . . . . . . . . . . 53
Chapter 4: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Cleaning the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
How to Uninstall Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Step 1: Uninstalling the Visioneer OneTouch Software . . . . . . . 57
Step 2: Uninstalling the PaperPort Software . . . . . . . . . . . . . . . 58
Contacting Visioneer Technical Support . . . . . . . . . . . . . . . . . . . . . 59
United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
International Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Visioneer 9220 USB Scanner Specifications . . . . . . . . . . . . . . . . . . . 60
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
WELCOME
Congratulations on purchasing your Visioneer OneTouch 9220 USB
scanner. With this scanner you can quickly scan paper documents, color
photos, 35mm slides, and negatives to place their electronic images on
your computer.
WHAT’S IN THE BOX
Before starting the installation, check the contents of the box to make
sure that all parts are included. If any items are missing or damaged,
contact the dealer where you purchased the scanner.
Software CD
Installation Guide, Getting Started
Guide, and Quick Install Card
Visioneer 9220 USB Scanner
VISIONEER ONETOUCH 9220 USB SCANNER INSTALLATION GUIDE 1
Transparency Mask
Power Supply
USB Cable
2 VISIONEER ONETOUCH 9220 USB SCANNER INSTALLATION GUIDE
THE VISIONEER 9220 USB SCANNER
Document cover
Transparency light source
Glass
Reference marks
OneTouch buttons panel
Status light
OneTouch buttons
Custom
Option port
Email
Print
OCR
To PaperPort
USB port
Power jack
TPA cable
THE VISIONEER 9220 USB SCANNER 3
Document cover—Protects the document from light and
contamination.
Transparency light source—Shines light through 35mm slides or
negative transparencies and then through the glass onto the scanning
sensors in the body of the scanner.
Glass—Items are placed face down aligned at the arrow symbol in the
upper-left corner.
Reference marks—Marks on the border of the glass show where to
align various paper sizes.
OneTouch button panel—Allows scanning directly from the scanner.
Status light—Shows the scanner’s status. Green light: scanner is ready
to scan. Orange light: scanner is busy.
Option port—Connects the TPA cable to the scanner.
USB port—Connects the scanner to the computer. Your Visioneer
9220 scanner can connect to either a USB 1.1 or a USB 2.0 port.
Power jack—Connects the power cord to the scanner.
TPA (Transparency Adapter) cable—Supplies power from the scanner
body to the transparency light source.
Note: The scanner does not have an on/off switch. The scanner is
ready to scan as soon as Windows loads on your computer.
4 VISIONEER ONETOUCH 9220 USB SCANNER INSTALLATION GUIDE
WHAT YOU NEED
An IBM-compatible Pentium PC with:
■ A CD-ROM drive
■ An available Universal Serial Bus (USB) port; 1.1 or 2.0
■ Microsoft Windows operating system: 98, 2000, Me, or XP
■ Available internal memory (RAM) as follows:
■ 64 MB or more
■ 128 MB recommended for Windows XP
■ 200 MB of free hard disk space
Note: The new USB 2.0 ports operate at higher speeds than USB 1.1
ports. If your computer is not equipped with USB 2.0 ports, you can
add them with the Visioneer Hi-Speed USB 2.0 PCI Card. Visit the
Visioneer Web site at www.visioneer.com for ordering information, or
contact the dealer where you purchased your Visioneer 9220
OneTouch USB scanner. However, you do not have to add USB 2.0
ports to the computer. Your scanner automatically works with both
USB 1.1 and USB 2.0 ports.
A VGA or SVGA Monitor
Recommended settings for your monitor are as many colors as
possible—High Color (16-bit), True Color (24-bit or 32-bit). Set the
resolution to at least 800 by 600 pixels.
To set your monitor’s colors and resolution, open the Windows Control
Panel, double-click Display, and then click the Settings tab.
DOCUMENTATION 5
DOCUMENTATION
Your scanner is delivered with the following documentation:
■ Quick Install Card—abbreviated installation instructions.
■ Visioneer OneTouch 9220 Scanner Installation Guide—detailed
installation, scanning, configuration, and maintenance information.
■ Getting Started Guide—simplified installation instructions.
■ ScanSoft PaperPort User’s Guide—on the Installation CD; contains
detailed feature and configuration information.
■ Online Help—for the OneTouch scanner, Visioneer Scan Manager
Pro, and PaperPort software applications.
6 VISIONEER ONETOUCH 9220 USB SCANNER INSTALLATION GUIDE
Installing
Installation is a quick, three-step process:
■ Install the software
■ Connect the scanner
■ Check out your scanner
STEP 1: INSTALL THE SOFTWARE
Note: You must install the PaperPort software before connecting the
scanner to the computer. Otherwise the correct software to run your
scanner will not be installed and it may not scan properly.
To ins t a l l the so f t w a re :
1. Start Microsoft Windows and make sure no other applications are
running.
2. Insert the installation CD into your computer’s CD-ROM drive.
The CD automatically starts.
Note: If the CD does not automatically start, check the following:
■ Make sure the CD drive’s door is completely shut.
■ Click the My Computer icon on your desktop. Double-click the
icon for your CD-ROM drive. In the list of files, double-click the
file named START32.EXE.
STEP 1: INSTALL THE SOFTWARE 7
3. On the installation menu, select Install ScanSoft PaperPort and
Scanner Driver.
If a message window opens instructing you to restart your
computer, click Restart.
4. On the PaperPort 8.0 SE Setup window, click Next.
5. Read the ScanSoft license agreement. If you accept the terms, select
I accept the terms in the license agreement, and then click Next.
6. On the User Information window, accept the current values or
enter new information, and then click Next.
7. On the Setup Type window, click Next.
8. Click Install to begin the installation.
9. On the ScanSoft Registration window, do one of the following:
■ Click Via the Internet, and follow the registration instructions.
■ Click Remind me in 7 days, and then click OK in response to
the message window.
10. On the Visioneer License Agreement window, read the license
agreement. If you accept the terms, select I Agree, and click Next.
11. .On the Visioneer Product Registration window, complete the
required information, and then click Register.
12. On the Welcome window, click Next to start the installation.
8 VISIONEER ONETOUCH 9220 USB SCANNER INSTALLATION GUIDE
13. When you see the Connect Scanner window, do NOT click Finish.
Leave the window open and proceed to the next section, “Step 2:
Connect the Scanner”.
STEP 2: CONNECT THE SCANNER
Your OneTouch 9220 scanner connects to any available USB 1.1 or
USB 2.0 port. Check your computer’s user guide for port locations.
Note: You do not have to shut off the power to your computer when
connecting the scanner to a USB port.
To connect the scanner to a USB 1.1 or USB 2.0 port:
1. Remove all shipping tape from the top and bottom of the scanner.
Slide the locking tab on the bottom to its unlocked position.
Unlocked position
Note: The locking tab protects the scanner’s scan head by holding it
securely in position. Lock the scanner when transporting it from one
location to another, but remember to unlock it before scanning. The
scanner will not scan when locked.
STEP 2: CONNECT THE SCANNER 9
2. Verify that the TPA cable is securely plugged into the Option port
on the back of the scanner.
3. Plug one end of the USB cable into an available USB 1.1 or USB
2.0 port on the computer.
4. Plug the other end of the USB cable into the scanner’s USB port.
USB
If the plug does not attach easily, make sure that you are plugging it
in correctly. Do not force the plug into the connection.
Some computers have keyboards with USB ports. You can plug the
cable into the keyboard instead of the USB port on the computer.
10 VISIONEER ONETOUCH 9220 USB SCANNER INSTALLATION GUIDE
5. Plug the power adapter cable into the power jack on the back of the
scanner and then plug the power adapter into an AC (wall) outlet.
The following diagram shows the scanner connected to a computer.
The status light on the front of the scanner is illuminated,
indicating the scanner is receiving power.
Status light
Your computer recognizes that a scanner has been plugged into the
USB port and automatically loads the appropriate software from
the CD to run the scanner.
Note: If your computer is running Windows XP, you may see
messages about using a USB 2.0 connection for the scanner. If your
computer does not have USB 2.0 ports, disregard the messages.
6. When the software is finished loading, return to the Connect
Scanner window and click Finish.
The scanner’s status light is green when the scanner and computer
are communicating properly.
STEP 3: CHECK OUT YOUR SCANNER 11
7. On the Install Completed window, click Finish.
Your scanner is ready to scan.
8. Before proceeding to “Step 3: Check Out Your Scanner”, you can
install additional software from the installation CD, or view and
print the scanner and PaperPort documentation.
Remove the CD from the computer when you are finished and
store it in a safe place.
STEP 3: CHECK OUT YOUR SCANNER
After installing the scanner and software, you will see a scanner icon on
the Windows taskbar (at the bottom right corner of the computer
screen). If the scanner is properly connected, the scanner icon looks like
the one pictured below.
Scanner Icon
If the icon has a red X through it, the scanner is not properly connected.
See the section, “If the Scanner Is Not Properly Connected” on page 12
for the steps to fix the problem.
To check the status of the scanner:
1. On the Windows taskbar, right-click the scanner icon.
The shortcut menu appears.
2. Select About from the shortcut menu.
A dialog box confirms the scanner is properly connected.
12 VISIONEER ONETOUCH 9220 USB SCANNER INSTALLATION GUIDE
3. Click OK to close the dialog box. Your scanner is ready to scan.
IF THE SCANNER IS NOT PROPERLY CONNECTED
If the scanner icon on the Windows taskbar has a red “X” through it,
the scanner is not properly connected.
Check for one of these possible problems:
• Is a cable loose or not plugged in securely? Inspect all cable
connections. Make sure all the cables are plugged in securely.
• Is the scanner’s power light on? If the light does not come on, plug
the power adapter into another electrical outlet.
• Is the scanner’s locking tab in the locked position? Slide the
locking tab to the unlocked position. If you tried to scan with the
scanner locked, you must restart your computer after unlocking the
scanner.
• Did you restart the computer after installing the software? If you
didn’t restart the computer, it may not have loaded all of the software
files. Try restarting your computer.
STEP 3: CHECK OUT YOUR SCANNER 13
Please see the Readme file in the PaperPort directory on your computer’s
hard drive. The Readme file contains additional information that may
help you diagnose problems connecting the scanner. Also see
“Troubleshooting” on page 55 for more information.
Note: The scanning lamp under the scanner’s glass needs to warm up
before you can scan. A status message lets you know when the lamp is
ready. The lamp then remains ready so you don’t have to wait each
time you want to scan. To conserve electricity and prolong the life of
the scanner, you can set the length of time for the lamp to remain lit
before powering down. See “Setting Preferences” on page 37.
To connect the scanner:
1. After checking for all the above problems, right-click the scanner
icon with the red X over it.
The shortcut menu appears.
2. Choose Connect from the shortcut menu.
If you try all the troubleshooting procedures described above and in the
Readme file, and the scanner icon still has a red X through it, you may
have a malfunctioning scanner. Please see “Contacting Visioneer
Technical Support” on page 59. Also visit our Web site at
www.visioneer.com for additional technical information. You can also
receive software updates from the Web site.
The software finds the scanner and makes the connection. The
scanner icon will no longer have a red X through it, and you’re
ready to begin scanning.
14 VISIONEER ONETOUCH 9220 USB SCANNER INSTALLATION GUIDE
Scanning
This chapter describes how to scan paper documents as well as 35mm
slides and negatives.
There are three ways to scan a paper item:
■ Press a OneTouch button on the scanner
■ Click a button on the button panel
■ Click a button from the PaperPort software
Note: To scan transparencies you must scan from PaperPort (or other
TWAIN software). See “Scanning 35mm Slides and Negatives” on
page 22 for details.
PRESSING A ONETOUCH BUTTON ON THE SCANNER
Pressing a scanner button scans the item, and then sends the image to
the destination associated with the button.
To scan by pressing a OneTouch button on the scanner:
1. Place an item face down on the glass. Align the edge of the item
with the arrow above the upper-left corner of the glass.
2. Close the document cover and press one of the OneTouch buttons.
The scanner starts scanning the item. Messages just above the
Windows taskbar show the status of the scanning process.
PRESSING A ONETOUCH BUTTON ON THE SCANNER 15
During scanning, the scan progress window shows a copy of the
image, as illustrated below:
When the scan is complete, the scanned image appears in the
destination application. In this example, the destination application
is the PaperPort desktop.
ABOUT THE ONETOUCH BUTTONS
The OneTouch buttons are preconfigured for typical scanning tasks. To
change button settings, see “Configuring the Buttons” on page 28.
The following table describes the preconfigured button settings:
Button Function Preconfigured Settings
Scan Scans the item as a color page and displays
it in PaperPort.
Email Scans the item as a color photo and
attaches it to a new email message in your
email application.
OCR Converts the item’s text to black and white
word processing text, and displays it in a
word processing application.
16 VISIONEER ONETOUCH 9220 USB SCANNER INSTALLATION GUIDE
Button Function Preconfigured Settings
Copy/Print Prints the scanned item in black and white
on your printer/copier at the printer/
copier’s default resolution.
Custom Scans the item as a color photo and
displays it in an image processing
application.
Note: If a button is not preconfigured, the Configuration dialog box
opens when you press that button so you can configure it manually.
For example, if your computer does not have email software installed,
the email button is not configured during installation.
SCANNING FROM THE BUTTON PANEL ON THE SCREEN
Scanning from the button panel on the screen works just like pressing a
scanner button. The scanner scans the item, and then sends the image
to the destination associated with the button. This method of scanning
is especially helpful if the scanner is not located close to your computer.
To scan from the button panel on the screen:
1. Place an item face down on the glass. Align the edge of the item
with the arrow marker at the upper-left corner of the glass.
2. Close the document cover, and click the scanner icon on the righthand side of the Windows taskbar.
The button panel opens on the screen.
3. Click a scan button.
The scanner starts scanning the item. When the scan is complete,
the scanned image appears in the destination application.
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