Updating your Helix HD ........................................................................ 19
Hints and Tips - Troubleshooting ............................................................ 21
The unit does not turn on ...................................................................... 21
Nothing appears on your display .......................................................... 21
The image does not change ................................................................. 21
Smudges or blemishes appear on the display ...................................... 21
Does not focus correctly ....................................................................... 21
Control pad is not working .................................................................... 22
Reset to factory settings ....................................................................... 22
Terms and conditions of sale ................................................................ 23
Appendix A: Technical Information .......................................................... 24
3
General description
Congratulations on choosing the Helix HD transportable video magnifier.
The Helix HD has a unique dual-camera system that offers an
exceptionally wide magnification range, from 2x to 300x (display size
dependent). This complete solution is ideal for users requiring full page
margin magnification through to those needing much higher levels of
magnification. It connects via HDMI to any suitable display (TV screen or
computer monitor). The Helix HD is supplied with a tactile wireless control
pad which provides simple and intuitive controls.
Improvement program
Users are the best people to help us further improve and develop our
products so if you have any ideas or suggestions, no matter how small,
please do contact us:
Email:
suggestions@visionaid.com
Post:
Helix HD Suggestions
VisionAid International Ltd.
Bridge Lodge
Spalding
Lincolnshire
PE11 3AU
United Kingdom
Phone:
+44 (0) 1775 711 977
Thank you and enjoy your new Helix HD video magnifier!
4
Ownership and intellectual property
The software installed on the Helix HD makes use of third party software
libraries that are redistributed under their own respective licenses.
Copyright (C) 2009-2016 D. R. Commander. All Rights Reserved.
Copyright (C) 2000-2015, Intel Corporation, all rights reserved.
Copyright (C) 2009-2011, Willow Garage Inc., all rights reserved.
Copyright (C) 2009-2015, NVIDIA Corporation, all rights reserved.
Copyright (C) 2010-2013, Advanced Micro Devices, Inc., all rights
reserved.
Copyright (C) 2015, OpenCV Foundation, all rights reserved.
Copyright (C) 2015, Itseez Inc., all rights reserved.
Copyright (C) 2015 The Qt Company Ltd.
Third party copyrights are property of their respective owners.
5
Safety
Pacemaker Safety Guidelines
Do not use the Helix HD near inadequately shielded medical devices.
There are 2 magnets located within the base of the Helix HD and 3 in the
control pad. The magnets used are: Neodymium N42 22 x 11 x 2 mm.
If you have a pacemaker fitted please consult the manufacturer’s
guidelines for safe operating distances.
Do not place the control pad or Helix HD directly on your chest.
General Safety Guidelines
Please handle the Helix HD with care as rough handling may
damage internal components and will void your warranty.
Always operate the unit in a place where the temperature is between
10°and 35°C (50°and 95°F). Do not expose to excessive heat, cold
or direct sunlight.
Keep the unit away from wet areas, rain, and other sources of fluid,
moisture and chemicals. Do not submerge the unit.
Do not attempt to repair the unit; any unauthorised attempt will void
the product warranty. Please contact your distributor.
Use only the supplied power adapter.
Always unplug the Helix HD before cleaning. Only use a soft damp
cloth to clean the exterior. Do not use cleaning agents or abrasive
materials as they will damage your unit.
Please be aware of the risk of explosion if the battery is replaced by
an incorrect battery type.
Use of the Helix HD other than as described in this manual will
exclude it from warranty.
6
Box contents
Camera
Camera
Base
Control pad
Your Helix HD box contains the following items:
1. Helix HD video magnifier.
2. Helix HD control pad (with magnetic control pad overlay).
3. 2 x AAA batteries.
4. HDMI cable.
5. Power supply.
6. Laminated Quick Reference Guide.
7. User Manual.
If any of these items are missing from your box, please contact your local
distributor immediately.
7
Unpacking
Carefully open the box and remove the Quick Reference Guide and the
User Manual. Remove the top foam sheet. Take out the HDMI cable (in
plastic bag).
Lift the Helix HD out of its box (the control pad is located under the
camera arm in the transport position). Place the Helix HD with its foam
base down, onto a flat surface.
Remove the power supply and 2 x AAA batteries from the small
compartment at the end of the box.
Positioning Helix HD for use
When placing the Helix HD onto a surface for use, ensure it is clean, flat
and large enough for you to position the items you wish to view under the
camera head. For optimal image quality try not to place the Helix HD
directly underneath any bright lighting or direct sunlight.
Unfolding Helix HD
1) Place the Helix HD on a flat stable surface.
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