virtual access 6000 Series Installation Manual

Service Managed Gateway

Installing your 6000 Series

TM

Router

Issue 1.1

Date 15 September 2010

1 2

2.1

2.2

2.3

2.4

3

3.1

3.2

3.3

3.4

Table of contents

Location variants ..................................................................................... 3

Installing a 6000 series router in the UK ................................................. 4

Package contents for the UK .................................................................. 4

6000 series serial number and model descriptions for the UK ................ 4

Installing a UK 6000 series router before it is automatically configured 6

Installing a GW6000 or GL6000 ADSL router in the UK .......................... 6

Installing a 6000 series router outside the UK ........................................ 8

Package contents for outside the UK ...................................................... 8

6000 series serial number and model descriptions for outside the UK ... 8 Installing a 6000 series router before it is automatically configured ... 10

Installing a GW6000 or GL6000 ADSL SMG outside the UK ................... 10

Copyright 2010 Virtual Access (Irl) Ltd. This material is protected by copyright. No part of this material may be reproduced, distributed, or altered without the written consent of Virtual Access. All rights reserved. Third party trademarks are the property of the third parties. Installing your 6000 Series Router Issue 1.1 Page 2 of 11

1 Location variants

There are cable variations for the 6000 Series router depending on whether you have bought your router for use in the UK or outside the UK.

If you are a UK customer, read section 2, ‘Installing a 6000 series router in the UK.’

If you are a customer outside the UK, read section 3, ‘Installing a 6000 series router outside the UK’.

1: Location variants

Installing your 6000 Series Router © Virtual Access Ltd. Issue 1.1 Page 3 of 11

2 Installing a 6000 series router in the UK

2.1 Package contents for the UK

If you are a UK customer, check that you have all the components listed below.

1x 6000 Series router

2: Installing a 6000 series router in the UK

1x purple ADSL cable Both ends of the cable looks like

this:

1x yellow Ethernet cable Both ends of the cable look like

this:

*1x black dial modem cable for

PSTN

*If you have purchased a router

with no dial modem, you will not receive the black dial modem cable in your package.

1 x ADSL spliter

1x power cord

One end of the cable looks like this:

The other end of the cable looks like a standard BT telephone connector.

Table 1: Components for installing a 6000 series router in the UK

Unpack the contents. There is a corresponding silver label located on the bottom of the router.

2.2 6000 series serial number and model descriptions for the UK

When you receive your 6000 Series pack, retain the outer packaging. The label containing the model number, serial number (S/N) and part number (P/N) is located on the side of the packaging box.

Each 6000 Series router is assigned a unique serial number. Record your device serial number on a printed copy of your warranty or somewhere you can easily access it. You must reference your unique serial number (S/N) when you contact your distributor or Virtual

Installing your 6000 Series Router © Virtual Access Ltd. Issue 1.1 Page 4 of 11

2: Installing a 6000 series router in the UK

Access support for installation and configuration confirmation or should you request service on the device.

Figure 1: The model number on the side of the packaging

Check that all the parts are in your package before you install your SMG.

If there is a 'Y' in a field, you should have that part. If you are missing any parts, please contact your distributor.

Model Number

GL6110A ADSL Annex

GL6110AM ADSL Annex

GL6125A ADSL Annex

GL6125AM ADSL Annex

GW6110A ADSL Annex

GW6110AM ADSL Annex

GW6125A ADSL Annex

GW6125AM ADSL Annex

Port Description

A, Quad Ethernet

M, Quad Ethernet

A, Quad Ethernet, Dial modem

M, Quad Ethernet, Dial modem

A, Quad Ethernet

M, Quad Ethernet

A, Quad Ethernet, Dial modem

M, Quad Ethernet, Dial modem

Power Supply Unit (PSU)

Y Y Y - Y Y

Y Y Y Y Y Y

Y Y Y - Y Y

Y Y Y Y Y Y

Power Cable

ADSL Cable

RJ11 (Purple)

Dial Modem Cable for PSTN

(Black)

Ethernet Cable

(Yellow)

ADSL Filter

Table 2: 6000 series model numbers and cables

Installing your 6000 Series Router © Virtual Access Ltd. Issue 1.1 Page 5 of 11

2: Installing a 6000 series router in the UK

2.3 Installing a UK 6000 series router before it is automatically configured

The SMG is shipped in its factory default configuration for automatic configuration. After you have powered up the router for the first time, the config LED flashes to indicate that it is in a factory default configuration. The SMG automatically downloads its firmware and configuration files either via the ADSL or dial modem connection. After connecting the cables, the automatic configuration process will take between 5 – 10 minutes. After the configuration is complete, the unit will reboot. After reboot the config LED will be solid to indicate that the automatic configuration process has been successful.

If this process is not successful, contact your support team.

2.4 Installing a GW6000 or GL6000 ADSL router in the UK

Figure 2: The cables you need to connect an ADSL connection in the UK

1. On your GW6000 or GL6000 SMG, connect one end of the yellow RJ45 Ethernet cable to the Ethernet port marked A. Connect the other end into the LAN port of your PC or to a LAN hub or switch.

2. To connect directly to an ADSL service, connect one end of the RJ11 connector on the purple cable to the port marked ADSL. Connect the other end of the RJ11 connector to the ADSL socket on the wall or the splitter. This socket can be an RJ45 or an RJ11 port. The RJ11 will fit into both.

3. If you have a dial modem, connect the RJ11 end of the black cable to the port marked MODEM. Connect the other end to a PSTN telephone socket or the splitter.

If you are using a cable or ADSL modem and not a direct service connection, do not connect the ADSL cable. Connect one end of the Ethernet cable to one of the Ethernet ports marked B, C, or D. Connect the other end of the cable to the Ethernet port on your ADSL or cable modem.

4. Connect the power supply connector to the power port on the back of the SMG.

Installing your 6000 Series Router © Virtual Access Ltd. Issue 1.1 Page 6 of 11

2: Installing a 6000 series router in the UK

Figure 3: The power cable for the 6000 series router

The SMG initialises. The CONFIG LED flashes, and all the LEDs temporarily light in sequence. Then your SMG activates.

The activation process can take between 2 and 10 minutes. The CONFIG LED flashes throughout activation. When activation finishes, your SMG enters operational mode.

Installing your 6000 Series Router © Virtual Access Ltd. Issue 1.1 Page 7 of 11

3: Installing a 6000 series router outside the UK

3 Installing a 6000 series router outside the UK

3.1 Package contents for outside the UK

If you are a customer outside the UK, check that you have all the components listed below.

1x 6000 Series router

1x purple ADSL cable Both ends of the cable looks like

this:

1x yellow Ethernet cable Both ends of the cable look like

this:

*1x purple dial modem cable for

PSTN

*If you have purchased a router

with no dial modem, you will not receive a second purple cable in your package.

1 x ADSL splitter

1x power cord

Both ends of the cable look like this:

Table 3: Components for installing your series 6000 router outside the UK

Unpack the contents. There is a corresponding silver label located on the bottom of the router.

3.2 6000 series serial number and model descriptions for outside the UK

When you receive your 6000 Series pack, retain the outer packaging. The label containing the model number, serial number (S/N) and part number (P/N) is located on the side of the packaging box.

Each 6000 Series router is assigned a unique serial number. Record your device serial number on a printed copy of your warranty or somewhere you can easily access it. You must reference your unique serial number (S/N) when you contact your distributor or Virtual Access support for installation and configuration confirmation or should you request service on the device.

3: Installing a 6000 series router outside the UK

Figure 4: The model number on the side of the packaging

Check that all the parts are in your package before you install your SMG.

If there is a 'Y' in a field, you should have that part. If you are missing any parts, please contact your distributor.

Model Number

GL6110A ADSL Annex

GL6110AM ADSL Annex

GL6125A ADSL Annex

GL6125AM ADSL Annex

GW6110A ADSL Annex

GW6110AM ADSL Annex

GW6125A ADSL Annex

GW6125AM ADSL Annex

Port Description

A, Quad Ethernet

M, Quad Ethernet

A, Quad Ethernet, Dial modem

M, Quad Ethernet, Dial modem

A, Quad Ethernet

M, Quad Ethernet

A, Quad Ethernet, Dial modem

M, Quad Ethernet, Dial modem

Power Supply Unit (PSU)

Y Y Y - Y Y

Y Y Y Y Y Y

Y Y Y - Y Y

Y Y Y Y Y Y

Power Cable

ADSL Cable

RJ11 (Purple)

Dial Modem Cable for PSTN

(Purple)

Ethernet Cable

(Yellow)

ADSL Filter

Table 4: The 6000 series model numbers and cables

3: Installing a 6000 series router outside the UK

3.3 Installing a 6000 series router before it is automatically configured

The SMG is shipped in its factory default configuration for automatic configuration. After you have powered up the router for the first time, the config LED flashes to indicate that it is in a factory default configuration. The SMG automatically downloads its firmware and configuration files either via the ADSL or dial modem connection. After connecting the cables, the automatic configuration process will take between 5 – 10 minutes. After the configuration is complete, the unit will reboot. After reboot the config LED will be solid to indicate that the automatic configuration process has been successful.

If this process is not successful, contact your support team.

3.4 Installing a GW6000 or GL6000 ADSL SMG outside the UK

Figure 5: The cables you need to connect an ADSL connection outside the UK

1. On your GW6000 or GL6000 SMG, connect one end of the yellow RJ45 Ethernet cable to the Ethernet port marked A. Connect the other end into the LAN port of your PC or to a LAN hub.

2. To connect directly to an ADSL service, connect one end of the RJ11 connector on one purple cable to the port marked ADSL. Connect the other end of the RJ11 connector to the ADSL socket on the wall or the splitter. This socket can be an RJ45 or an RJ11 port. The RJ11 will fit into both.

3. If you have a dial modem, connect the other purple cable to the port marked MODEM. Connect the other end to a PSTN telephone socket or the splitter.

If you are using a cable or ADSL modem and not a direct service connection, do not connect the ADSL cable. Connect one end of an Ethernet cable to one of the Ethernet ports marked B, C, or D. Connect the other end of the cable to the Ethernet port on your ADSL or cable modem.

4. Connect the power supply connector to the power port on the back of the SMG.

3: Installing a 6000 series router outside the UK

Figure 6: The power cable for the 6000 series router

The SMG initialises. The CONFIG LED flashes, and all the LEDs temporarily light in sequence. Then your SMG activates.

The activation process can take between 2 and 10 minutes. The CONFIG LED flashes throughout activation. When activation finishes, your SMG enters operational mode.