Virgin Mobile USB modem, E160e User Manual

User Guide

BROADBAND

E160e

USB Modem

Get online fast

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see page 2

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IS YOUR ACCOUNT ACTIVATED?

Pre-Paid Customers

First up, you need to activate your service:

CLICK virginmobile.com.au/activate

NB: You’ll need a different internet connection to
activate online.

or CALL 1300 763 039

See page 7 for the final steps to get online.

Post-Paid Customers

Your service is already activated, so head to page 7 for the final steps to get online.

TOP SECRET NOTES

E-mail Address: @virginbroadband.com.au

E-mail Password:

Service Number: __ __ __ __ __ __ __ __ __ __

Account PIN: __ __ __ __ __ __

See page 5 for tips on managing your account.

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TABLE OF CONTENTS

Is your account activated? 2

What’s in the box? 4

Welcome 5

Managing your account 5

System requirements 6

Easy setup in 3 steps 7

Your first connection 11

LED status information 13

Setting up your email 14

USB modem information 14

Safety information 17

Compliance & Disclamer 21

Trademarks 22

Questions? 23

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WHAT’S IN THE BOX

• Virgin Mobile USB modem

• USB one port extension cable

• User Guide with SIM card attached, if it’s not already in the modem.

GETTING TO KNOW YOUR DEVICE

FEATURES

• HSDPA/UMTS (900/2100MHz).

• GSM/GPRS/EDGE (850/900/1800/1900MHz).

• Check your connection instantly with the built-in LED indicator.

• Micro SD Card Slot.

• Plug & Play.

• Compatible with nearly all modern desktop and laptop computers equipped with Microsoft Windows
or Mac OS X operating systems.

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WELCOME TO VIRGIN MOBILE

Congratulations! That cool gadget you’ve got in your hands is going to let you take the internet with you,
so you’ll never have to miss a beat.

Your new USB modem is easy to connect. You don’t have to waste time configuring advanced settings ­simply plug it into a compatible computer and let the installer work its magic! You’ll be surfing the web in
no time.

MANAGING YOUR ACCOUNT

Checking Your Data Usage & Topping Up Your Account

To check your usage, go to mybroadbandusage.virginbroadband.com.au and log in using your full Virgin
Broadband email address and password.

Need More Data?

You can recharge online anytime:

Log in at virginmobile.com.au/myaccount with your service number and the 6-digit PIN you picked
when activating the service.

• Got a voucher or recharge card? Enter the 12 digit number.

• Got a credit card? Enter your credit card details & choose your amount

The credit will appear on your account within 15 minutes.

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Using webmail

To use the Virgin Broadband Webmail service, go to webmail.virginbroadband.com.au and log in with
your full Virgin Broadband email address and email password.

Checking your account details

To check your account details, go to virginmobile.com.au and log in with your service number and the 6
digit PIN you set up when you opened the account.

Managing your E-mail address

You can delete, edit and manage your existing email addresses or add new ones through the following
page: mybroadbandusage.virginbroadband.com.au.

Log in by using your full Virgin Broadband email address and email password.

If you’d prefer step by step instructions with some handy images for reference, visit our online FAQ’s:
virginmobile.custhelp.com

SYSTEM REqUIREMENTS

• Standard USB interface.

• Windows XP Service Pack 2, Windows Vista.

• Mac OS X 10.4 and 10.5 with the latest updates installed.

• The hardware of your computer must meet or exceed the recommended system requirements for
the installed version of your Operating System.

• Display resolution: 800 x 600 or above.

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USING YOUR VIRGIN MOBILE E160E MODEM

1. Inserting the SIM

If your Virgin Mobile SIM is not already installed, follow the steps below.

2. Connecting your modem to your computer

1. Connect the modem to your computer.

2. Alternatively, you can use the supplied USB extension cable to connect the modem to
your computer.

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3. Follow the relevant steps on page 9 to install the connection software.